Related
I want to tell you guys so bad but I have to wait 3 days. I don't want to **** up anything by a mass exodus of people calling T-Mobile and requesting the same thing. Stay tuned to this thread and be prepared to have your mind blown. Some of you will not believe it and I will think of a way to show proof over the next few days.
Aren't you one of those people who posts in every thread how you have no issues with your G2X? Also T-Mobile doesn't your username on a forum. Just saying you can post whatever you want
jrwingate6 said:
I want to tell you guys so bad but I have to wait 3 days. I don't want to **** up anything by a mass exodus of people calling T-Mobile and requesting the same thing. Stay tuned to this thread and be prepared to have your mind blown. Some of you will not believe it and I will think of a way to show proof over the next few days.
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
Damnit, why tell us if your not going to tell us!
I'll start the assumptions!
They sent you a broke G2x with a post-it note saying "ahahah".
They put out a finished version of Stock Gingerbread onto the phone.
They gave you 2 tickets to Disney on Ice in the box.
...I'm hoping it's Disney tickets...
Sent from my LG-P999 using XDA App
they gave you the sensation instead?
mobilehavoc said:
Aren't you one of those people who posts in every thread how you have no issues with your G2X? Also T-Mobile doesn't your username on a forum. Just saying you can post whatever you want
Sent from my LG-P999 using XDA App
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Click to collapse
Yup..I don't have any problems with it. Runs great actually. I personally like the phone.
Mikeglongo said:
they gave you the sensation instead?
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Click to collapse
Close but not the whole story.
cant do that bro!! lol cmon tell us tmobile wont findout anyways, and why do u have to wait 3 days???
Oh poo, I thought it was some good news about the g2x=/
offering sensation or gingerbread update with g2x? like an option?
Mikeglongo said:
Oh poo, I thought it was some good news about the g2x=/
Click to expand...
Click to collapse
aaagh yea me too... sux
You got a 12th replacement G2x and this time, it had no screen bleed?
They're giving you a G2X with AT&T's bands unlocked and transferring your account to them thinking not having to support the G2X anymore works out cheaper in the long run.
Um they sending you another G2X? I called a few days ago and my phone will arrive this coming Tues. Called tech support once and had them walk me though the remove battery then insert back in, press volume down while pressing the power button "factory reset". A few hours later I was still getting a reboot so I called back and they are sending me a new one. WTH they are charging me $20 for a replacement fee? Will dispute that when it appears on my bill.
They are aware of the reboots, power off, and gps issues. At the same time, they know some G2X phones have no problemss at all.
OK, I just thought to myself that I'm not going to **** up my deal T-Mobile gave me due to my account having extenuating circumstances. Here goes....
On June 11th I called T-Mobile and told them I was on my 4th G2X and was having problems with it since I wanted to exchange it for a Sensation. The rep I talked to in customer retention told me there was no comparable devices to the G2X at the time but told me about a phone named the Sensation coming out on the 15th and that it would be a comparable exchange. He continued to notate my account and told me to call back after the 15th for the exchange. In between that time I went out and bought one with the intentions of seeing which phone I liked better before I exchanged my G2X. I decided I like the Sensation better so I gave it to my wife. Turns out she likes the Sensation better as well so when I called T-Mobile yesterday the person I talked to said there was no possible way for her to do the exchange but she did in fact see the notations on my account. She told me she would send an email to the guy who notated my account with "Exchange G2X for Sensation" and have him call me today. He never called so I just called T-Mobile and spoke with someone else. After explaining them the entire story he put me on hold for 10 minutes so he could speak with his supervisor. He came back and said something I wasn't expecting. He told me when I called on the 11th I was still within my buyers remorse period but the original representative I talked to failed to do the return and told me to wait until the 15th . I am now outside of my buyers remorse period so T-Mobile is eating the cost and sending me the Sensation. I asked the representative if I should return the G2X with all of it's accessories in it's original box and at this point he said the unthinkable. Nope, don't bother sending it back. There's really nothing we can do with it since the manufacturer wont take it back since it's past the 30 day period. So now I have 2 Sensations and one G2X. I am still trying to comprehend just how awesome T-Mobiles customer service is.
.....So no Disney tickets?
Sent from my LG-P999 using XDA App
Awesome deal for you, but customer service in my opinion is still so ****ty !
Shoot, I was hoping for something more exciting. T-Mobile customer service is so hit and miss. Some times retentions would tell you to go F- yourself while the brand new level one CSR would make huge concessions without even being pushed. It's terrific it worked out for you. Now put the G2X back together and sell it on eBay.
i'm pretty upset nothing's going on with the g2x and everyone's moving to the sensation, thought this phone would be used by so many
Mikeglongo said:
i'm pretty upset nothing's going on with the g2x and everyone's moving to the sensation, thought this phone would be used by so many
Click to expand...
Click to collapse
A lot of people left even before the Sensation. And since it's no longer being sold by T-Mobile there aren't as many new users. What happens next depends on how well the GB update goes and the marketing support T-Mobile puts behind it (vs. the Sensation) once it's re-introduced. Also the Hercules is supposed to be out in the Fall so there will be another dual-core option with good dev support. It's still not too late for the G2X to recover from its rocky start. People have very little short-term memory.
HTC took my Vodafone branded Sensation to repair it as i had bought it over ebay and cell reception wasn't as good as other sensations.
Whoop de doo UPS came and collected my phone on Tuesday 21st June and HTC received it on Wednesday 22nd June at 10AM. They told me it will take 7 working days to repair.
10 working days later (14 days later) they still havent fixed it and have no updates for me.
Anything i can do?
UPDATE: 13 Working days since it has been in repair. I have escalated this 3 times and checked with them everyday.
I get a call from the Supervisor they Repair Center have lost my Flagship Device.
They have no Sensations in stock. so they are offering me an alternative device (obviously all cheaper than the Sensation)
Now they are looking into trying to issue a replacement Sensation from HTC. very annoyed
Update: Rang up the HTC Care Team today. Because they lost my Vodafone branded device. They have decided to send me a brand new unopened unbranded Sensation. which i would receive in 3 working days also
http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=185326
a free Bluetooth headset as compensation.
well glad that should be sorted, and will update when i receive it
Update 13/07/11: New device has arrvied from HTC. unbranded and sim free, and this one has a more noticably flat screen than the previous devices.
ikhzter said:
HTC took my Sensation to repair it as i had bought it voer ebay and cell reception wasnt as good as other sensations.
Whoop de doo UPS came and collected my phone on Tuesday 21st June and HTC received it on Wednesday 22nd June at 10AM. They told me it will take 7 working days to repair.
8 working days later (12 days later) they still havent fixed it and have no updates for me.
Anything i can do?
Click to expand...
Click to collapse
Pretty sure nobody here can help? Not sure what this thread is for? You should simply contact HTC.
I think this thread should be closed....no disrespect.
tried that lol, they said we will investigate, thats all, and thats your personal opinion. its a forum here to discuss the device or problems.
You can do more. Writing in to head office helps.
Another story of HTC hell : http://www.stewart-nash.co.uk/2010/...my-customer-service-nightmare/comment-page-2/
They said 7 working days and 8 have passed. Little impatient maybe?
Yeah I'm kinda with The_Worst, just be patient bro.
today is the 9th working day, (13 days) since its gone, no phone at the moment and they stil said they wil get back to me in 2 days time!
im running out of patience
Call them, then call them again...until they tell you something that you can hold for
i have always called them again and again and now i have an update
UPDATE: 13 Working days since it has been in repair. I have escalated this 3 times and checked with them everyday.
I get a call from the Supervisor they Repair Center have lost my Flagship Device.
They have no Sensations in stock. so they are offering me an alternative device (obviously all cheaper than the Sensation)
Now they are looking into trying to issue a replacement Sensation from HTC. very annoyed
You have every right to be pissed. I would hope they will send you a brand new device for your trouble.
ikhzter said:
i have always called them again and again and now i have an update
UPDATE: 13 Working days since it has been in repair. I have escalated this 3 times and checked with them everyday.
I get a call from the Supervisor they Repair Center have lost my Flagship Device.
They have no Sensations in stock. so they are offering me an alternative device (obviously all cheaper than the Sensation)
Now they are looking into trying to issue a replacement Sensation from HTC. very annoyed
Click to expand...
Click to collapse
I hope you get a new one from HTC.
a new Sensation, not an alternative. that's arse mang.
heck, for your trouble they should throw in a couple of accessories. tell them you want that over priced official car dock.
Hoggles said:
Pretty sure nobody here can help? Not sure what this thread is for? You should simply contact HTC.
I think this thread should be closed....no disrespect.
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Click to collapse
I've never seen more forum police/wanna b mods in one forum than here. Keep your panties on boys.
'to the op. tmo did a similar thing with me. Tell you now, be patient and you'll get your sensation. Reason why you need to be patient is if they are out of stock, not much of anything you or they can do to speed it up. tmo lost my sgs n they were out of stock, I had to wait 3 weeks.
mykoe817 said:
I've never seen more forum police/wanna b mods in one forum than here. Keep your panties on boys.
'to the op. tmo did a similar thing with me. Tell you now, be patient and you'll get your sensation. Reason why you need to be patient is if they are out of stock, not much of anything you or they can do to speed it up. tmo lost my sgs n they were out of stock, I had to wait 3 weeks.
Click to expand...
Click to collapse
I know i think they will know how it feels when it happens to their Devices
I understand the need to be patient. I spoke to a Supervisor and he has escalated a request for HTC to send out a new device not the repair center. as its not the network provider (e.g. Tmo) who took my device. it was HTC themselves.
They have mentioned they will be sending a new Sensation. Brand new and i did ask for a free accessory such as the car kit upgrade or the DLNA wireless box.
just have to wait and see. but yeh at the moment my Desire HD has gone for repair as i broke it. the sensation went for repair under warranty for faulty WIFI. im currently using a blackberry where The LCD is cracked and the bottom half is just a white blank screen. so im not the happiest and can only use the phone for answering calls really
Shay D. Life said:
You have every right to be pissed. I would hope they will send you a brand new device for your trouble.
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Click to collapse
Rang up the HTC Care Team today. Because they lost my Vodafone branded device. They have decided to send me a brand new unopened unbranded and unused Sensation. those were her words
which i would receive in 3 working days from their biggest distributer in the UK
also i will get
http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=185326
a free Bluetooth headset as compensation.
well glad that should be sorted, and will update when i receive it
plus i will get a letter confirming everything that happened, so i will have a fresh 2 year warranty from the day i receive the device, and it is proof of ownership (not purchase as its a replacement) for insurance purposes
Hoggles said:
Pretty sure nobody here can help? Not sure what this thread is for? You should simply contact HTC.
I think this thread should be closed....no disrespect.
Click to expand...
Click to collapse
Are you friggin serious? Well i'm glad the mod that posted after you didnt feel the same as you... I mean where do you get off asking for someones thread, a perfectly fine thread, to be closed? Why? I cant figure it out. I sure am glad you are NOT an actual mod, we'd be losing threads left and right.
OP that sucks. TMobile offers loaner phones when they have to send one out for warranty repair, does your carrier not do that? Good luck, let us know if you got the flat glass
nugzo said:
Are you friggin serious? Well i'm glad the mod that posted after you didnt feel the same as you... I mean where do you get off asking for someones thread, a perfectly fine thread, to be closed? Why? I cant figure it out. I sure am glad you are NOT an actual mod, we'd be losing threads left and right.
OP that sucks. TMobile offers loaner phones when they have to send one out for warranty repair, does your carrier not do that? Good luck, let us know if you got the flat glass
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Click to collapse
definitely, no im on a sim only tariff, dont get phones on contract, always just buy them, but its nice that htc are replacing my branded handset for a new unbranded one, also a free bluetooth headset to go with it
still got all the accessories from my previous handset, headset, charger, 8gb memory card, also getting the new one boxed, so spares
mykoe817 said:
I've never seen more forum police/wanna b mods in one forum than here. Keep your panties on boys.
'to the op. tmo did a similar thing with me. Tell you now, be patient and you'll get your sensation. Reason why you need to be patient is if they are out of stock, not much of anything you or they can do to speed it up. tmo lost my sgs n they were out of stock, I had to wait 3 weeks.
Click to expand...
Click to collapse
daman215 actually made a thread about people policing xda all the time asking mods to close threads they dont like and guest what the mods closed his thread
nugzo said:
Are you friggin serious? Well i'm glad the mod that posted after you didnt feel the same as you... I mean where do you get off asking for someones thread, a perfectly fine thread, to be closed? Why? I cant figure it out. I sure am glad you are NOT an actual mod, we'd be losing threads left and right.
OP that sucks. TMobile offers loaner phones when they have to send one out for warranty repair, does your carrier not do that? Good luck, let us know if you got the flat glass
Click to expand...
Click to collapse
Update 13/07/11: New device has arrvied from HTC. unbranded and sim free, and this one has a more noticably flat screen than the previous devices.
yep definitely it feels flat but looks a little curved. much better i think.
Can you elaborate on the flatness of the screen? The screens on these are flat with curved edges. Is that what you mean? The sensation screen isn't entirely curved like the Nexus S.
Paging Dr B said:
Can you elaborate on the flatness of the screen? The screens on these are flat with curved edges. Is that what you mean? The sensation screen isn't entirely curved like the Nexus S.
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Click to collapse
With my sensation HTC lost. when u get to the edge of the screen on either side you could feel the curve. it was substantially curved. now with the new unbranded device, i can hardly feel the curve on the edge, it feels flat. like just one straight glss, but looking at it, you can see a slight curve on thescreen, only very slight, not as much as the earlier sensations.
Ok, so I have a G2x right now with some wear and tear (scratched and knicked up corners from dropping several times). Do you guys think that trading the G2x plus 200 bucks is a good deal for a brand new in-box factory sealed Sensation? I am just fed up with the G2x and the overheating and freezing and the frequent battery pulls I have to do on it. I just need a dependable reliable phone and the G2x has yet to fill that need. I've tried several ROMs and the phone still has issues even with the new GB update. What do you guys think of this deal? I don't want to get ripped off. Let me know, thanks.
Not a very good deal, what if the phone isn't legit for one. And you have thar many issues still with the phone you should be able to go to tmobile and get a deal from them for the sensation. I wouldn't do that deal at all, unless I was giving you the sensation lol.
Sent from my LG-P999 using XDA Premium App
I tried getting something through t-mobile but i used my upgrade in april for the g2x so they told me all they could do was swap for another g2x or pay full retail for a sensation ...Is there anyone at t-mo that can get me a better deal? Thanks.
I'd do it. I'm so fed up with my G2x that I'm thinking of getting what I can for it on e-bay and going to another carrier. I don't care if the sensation is laggy, as long as it works and HTC doesn't jerk me around any longer. Just my opinion.
Hell yea that's a good deal and if anyone says differently....Their high! Even if you end up getting a bad Sensation, you could still sell it for a lot more than you would ever get out of your G2X. Go ahead and do the deal man. You wont regret it. The Sensation just got the unlocked bootloader so game on. I've been using my Sensation for 2 months and rarely ever pick up my G2X anymore. I'm actually getting ready to throw it on Ebay since I really have no use for it anymore. I was using it to play around with ROMS but now I can start doing that on my Sensation which will be getting Cyanogen any day now.
Sent from my HTC Sensation 4G using XDA Premium App
MN_Bug said:
I'd do it. I'm so fed up with my G2x that I'm thinking of getting what I can for it on e-bay and going to another carrier. I don't care if the sensation is laggy, as long as it works and HTC doesn't jerk me around any longer. Just my opinion.
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Click to collapse
Just out of curiosity what rom are u running? Since updating via LG tool then wiping and installing xboarders rooted GB my phone is pure awesomeness, not a single issue (though mine didnt have many to begin with). Just saying, if u haven't tried that its definitley worth a shot because most people have had positive experiences with it; I definitley have.
Sorry for getting off topic but it would be sad to see sumbody jump ship if they could still be saved
Sent from my LG-P999 using XDA App
I have tried MIUI, CM7, EB 1.06 based off of v21e, Xboarders 2.3.3 based off of V21e, and Faux's AOSP 2.3.5. While the LG 2.3.3 update has definitely resolved some bugs I still get the overheating, and the sleep of death. I still find myself doing battery pulls once a day. This is with all of these ROM's I just mentioned. It's very unfortunate because I honestly want to like the G2x but it's difficult.
I know that there are some good ROMs out there and I've looked into installing them but I shouldn't have to install a ROM on a $500 device to make it work properly. It is not like I am a phone super user. I surf a little, make some calls, and play a game or two but now instead of a reboot, it just stops working. And all of the "The Update Will be soon" then nothing announcements have killed all of Tmobile's credibility with me. Not to mention that LG released an "Update" apparently without even telling Tmo, then Tmo followed, and not I'm hearing rumors that the update was discontinued (not confirmed yet). . . . Seriously? F, it. I'm taking my ball and going to home.
Htc sensation has more and worse issues than the g2x.. I traded for the sensation just like you, went through 3 of em.... That phone has 3 types of screens, bad I mean horrible wifi, screen won't respond after a week, dust, etc.... The only thing better on the sensation is the camera.....
I had 3 sensations all same issues, 4 g2xs one had dust, one dead pixel and the other two work great as the first few did but with dust and pixel.......
I love my g2x over my old sensation anyday... G2x ftw
smashpunks said:
Htc sensation has more and worse issues than the g2x.. I traded for the sensation just like you, went through 3 of em.... That phone has 3 types of screens, bad I mean horrible wifi, screen won't respond after a week, dust, etc.... The only thing better on the sensation is the camera.....
I had 3 sensations all same issues, 4 g2xs one had dust, one dead pixel and the other two work great as the first few did but with dust and pixel.......
I love my g2x over my old sensation anyday... G2x ftw
Click to expand...
Click to collapse
Bummer man guess u just got a lemon. I'm sure I would hate my phone after all that too lol
Sent from my LG-P999 using XDA App
pettigrew95 said:
I have tried MIUI, CM7, EB 1.06 based off of v21e, Xboarders 2.3.3 based off of V21e, and Faux's AOSP 2.3.5. While the LG 2.3.3 update has definitely resolved some bugs I still get the overheating, and the sleep of death. I still find myself doing battery pulls once a day. This is with all of these ROM's I just mentioned. It's very unfortunate because I honestly want to like the G2x but it's difficult.
Click to expand...
Click to collapse
Just get another g2x that don't do that...there out there, mines one..another coming today I hope its good too, if not ill keep replacing cause I know theres good ones cause I've had a few....
smashpunks said:
Just get another g2x that don't do that...there out there, mines one..another coming today I hope its good too, if not ill keep replacing cause I know theres good ones cause I've had a few....
Click to expand...
Click to collapse
Just like there are G2X's out there with no problems, there are also Sensations out there with no problems. I would say both have there issues on a large scale but which phone bow adays doesn't? I had to go through 5 G2X's to get a good one and 3 Sensations to get a good one. My last Sensation that I've had for over a month has absolutely zero issues and definitely not any of the ones you ran into. My Sensation can actually get a WiFi signal further away from my house than my G2X can and out of the 5 Sensations I've seen in person, not one has had dust under the display. I did have 2 Sensations that ran into the touch screen issues but the one I'm using now and my wife's who has had hers for 2 months have never devoloped any touch screen issues. My wife usually complains about stuff not working on her phones but this is the first one she hasn't complained about. Ill agree that there is a lot of people who have certain issues but there is more who have no issues. Just because you got 3 bad phones doesn't mean everyone of them is bad. Hell, if that was the case, I would have gave up on the G2X long long ago before I even got my Sensation.
In the end, a brand new Sensation is worth a lot more than a used G2X. I should know since I stand to lose more money on my G2X than any other phone I've purchased at retail price.
Sent from my HTC Sensation 4G using XDA Premium App
For those of you guys who get replacements, do you pay the 20 dollar fee to get your phone replaced? Last I called to get a replacement for my dad Nokia, they said that we had to pay 20 bucks just to get a replacement. I mean after 4 or 5 phones, that's a lot of money!
Oh and 200 bucks sounds like too much. A Guy here on Craigslist was asking plus 80 for a brand new in box just got delivered Sensation.
Sent from my LG-P999 using XDA App
enoch861 said:
For those of you guys who get replacements, do you pay the 20 dollar fee to get your phone replaced? Last I called to get a replacement for my dad Nokia, they said that we had to pay 20 bucks just to get a replacement. I mean after 4 or 5 phones, that's a lot of money!
Oh and 200 bucks sounds like too much. A Guy here on Craigslist was asking plus 80 for a brand new in box just got delivered Sensation.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Minneapolis/ st paul?
I saw it too
Sent From My Stock G2x
Dude its really user preference, and user experience, like I for one love my g2x I think its awesome, was gonna get keep the sensation I had, but I didn't I honestly think the g2x is better in every way except maybe camera cuz the sensation snaps a pic with zero lag, anyways ur gonna do what your gonna do regardless I say get another g2x, I know u had bad experiences with them, but listen to me when I say there is good g2x's out there, I had mine since April, been great ever since, and don't forget every phone has its problems at launch there's no perfect device .. good luck man
I'm just torn right now this is tough. I'm hearing love stories from people with problem free G2x's and horror stories from those with buggy ones. Vice versa with the Sensation.
+1 once you get the sensation you will have to deal with new sets of problems of which btw the sensation has, and are way more wide spread than G2x.
I hope that you find a good phone that works for you.
sarni84 said:
Dude its really user preference, and user experience, like I for one love my g2x I think its awesome, was gonna get keep the sensation I had, but I didn't I honestly think the g2x is better in every way except maybe camera cuz the sensation snaps a pic with zero lag, anyways ur gonna do what your gonna do regardless I say get another g2x, I know u had bad experiences with them, but listen to me when I say there is good g2x's out there, I had mine since April, been great ever since, and don't forget every phone has its problems at launch there's no perfect device .. good luck man
Click to expand...
Click to collapse
Sent From My Stock G2x
pettigrew95 said:
I'm just torn right now this is tough. I'm hearing love stories from people with problem free G2x's and horror stories from those with buggy ones. Vice versa with the Sensation.
Click to expand...
Click to collapse
Would you deal with new sets of problems or would you deal with the ones you already have?
Sent From My Stock G2x
My main concern is dependability. Does the Sensation freeze overnight, or overheat, or require a battery pull once daily? If the Sensation's problems don't hamper dependability and reliability then I will go with it.
pettigrew95 said:
My main concern is dependability. Does the Sensation freeze overnight, or overheat, or require a battery pull once daily? If the Sensation's problems don't hamper dependability and reliability then I will go with it.
Click to expand...
Click to collapse
Nope, nobody has complained of any problems like that on a wide scale. Maybe here or there but its very far and few between. Nothing like it is on the G2X. I really don't know what problems people are talking about on a large scale with the Sensation but the only one I know of on a large scale is the WiFi deathgrip when holding the phone in landscape. Everything else is petty bull**** like the screen bleed on the G2X
Sent from my HTC Sensation 4G using XDA Premium App
Reposted this in this forum as you will see it pertains to it:
************************
I got my G2 on Christmas day, and had it replaced about 2 months ago, due to the screen dying on me, then about 1 week ago the same thing happened, another one they sent and I got it next day.. this phone they sent me now is refurb, how do I know? When I'm on a call, the speaker sounds like your under a bridge above a nascar.
When I record the call (with MIUI) I can't hear it and the person is VERY quiet on the recording even when yelling.
********************
So I have to call them today or tomorrow bout it, now here's where I have a question: if I said I was tired of running into these problems or something and said I wanted them to send me a Sensation 4G do u think I could get it to happen? If I reword how I ask might it happen? Just curious before-hand if u think T-Mobile will do such a thing.
And I have insurrance, which is why I get new ones..
Sent from my T-Mobile G2 w/ Tun4's Bulletproof MIUI!!!
Nope. Work for them they always give "equal" devices and you have to have 3 replacements in 6 or less months. "Equal" for a G2 is probably gonna be a G2X at BEST and a Gravity Smart at worst. You wont get a Sensation though
Really? Well that stinks. ha okay thanks
Sent from my T-Mobile G2 w/ Tun4's Bulletproof MIUI!!!
U will get a better phone once g2 is discontinued
Sent from my HTC Sensation Z710e using xda premium
CoNsPiRiSiZe said:
Reposted this in this forum as you will see it pertains to it:
************************
I got my G2 on Christmas day, and had it replaced about 2 months ago, due to the screen dying on me, then about 1 week ago the same thing happened, another one they sent and I got it next day.. this phone they sent me now is refurb, how do I know? When I'm on a call, the speaker sounds like your under a bridge above a nascar.
When I record the call (with MIUI) I can't hear it and the person is VERY quiet on the recording even when yelling.
********************
So I have to call them today or tomorrow bout it, now here's where I have a question: if I said I was tired of running into these problems or something and said I wanted them to send me a Sensation 4G do u think I could get it to happen? If I reword how I ask might it happen? Just curious before-hand if u think T-Mobile will do such a thing.
And I have insurrance, which is why I get new ones..
Sent from my T-Mobile G2 w/ Tun4's Bulletproof MIUI!!!
Click to expand...
Click to collapse
After 3 problems with the same model phone they have to offer you a different model phone, You can ask, ive done it thats how i got my blackberry switched out for the S4G
I got my sensation stolen while on vacation and I used my insurance 2 get s next 1. Right now everything is fine. Maybe because it just came out that why there aren't refurbished devices yet
Sent from my HTC Sensation Z710e using XDA App
I think the G2 was discontinued. They don't sell them online anymore. Best case scenario you'll get a myTouch 4G I think.
It actually has to be 3 exchanges within 90 days. Or call and throw a fit til you get your way.
Edit: and the typical alternate exchange will be a sidekick. I have seen a g2x be an alternate exchange for a mytouch 4g, though. Pure luck on that one.
I called tmo today because I was under the impression that people were being offered sensations as replacements is that not true? They said they could only get me into another g2x...
im wondering the same thing & thats exactly what they told me, i hope someone has an answer for this
They only offer you another phone if you've exchanged it more than 4 times and/or they ran out of G2x's temporarily on stock.
Why you asking that here? Those people are gone and good riddance to them. Go in the other forum for the phone you want and ask did anyone get TMO to switch from G2X to this phone. Don't pollute our forums here. Thanks.
jboxer said:
Why you asking that here? Those people are gone and good riddance to them. Go in the other forum for the phone you want and ask did anyone get TMO to switch from G2X to this phone. Don't pollute our forums here. Thanks.
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+1...................
+1 ................ love my G2x
Right on!!!
Sent from my LG-P999 using XDA App
jboxer said:
Why you asking that here? Those people are gone and good riddance to them. Go in the other forum for the phone you want and ask did anyone get TMO to switch from G2X to this phone. Don't pollute our forums here. Thanks.
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After second replacement I've switched to sensation but I'm not gone I switched back to g2x week later
Sent from my LG-P999 using xda premium
Don't Hate on people for running out of patience with the G2X
It is possible to love your G2X and hate it at the same time. I finally decided to try to finagle an exchange and my helpful representative told me that if they only can offer a Sensation if they have no G2X phones available. As of Nov. 5th they had phones in stock. I was out of luck anyway because the reason I gave them was spontaneous reboots, which is in fact true and annoys my wife more than me when she can't call me. The T-Mobile representative said it was a "Known Problem" and that providing a replacement G2X wouldn't solve the problem. She indicated they are working on a new ROM that will hopefully fix this problem. I realize it is probably the 2.3.4 that was leaked and a couple custom ROMS are based on. I wish it was ICS but I highly doubt it has even been started. Once again I will have to depend on XDA to provide the support that LG seems unable or unwilling to provide in a timely manner. That lack of support is the biggest reason I would ever consider switching to a Sensation. Both HTC and XDA have far better software support for the Sensation. Frankly, I'm kinda glad I couldn't switch.
Just because you love your G2X, don't hate on someone else who has run out of patience with it's well documented short-comings. I love my G2X as much as anyone but I also hate the little things that keep it from being the best phone it should have been.
In the mean time I will enjoy waiting for the Galaxy NExus or Galaxy Note to arrive or maybe, if ICS comes soon enough to the G2X to scratch my phone itch, I'll have the patience to wait for Tegra 3 based phones to hit the market with 720p screens. That sounds mighty tasty to me.
imoumni said:
I called tmo today because I was under the impression that people were being offered sensations as replacements is that not true? They said they could only get me into another g2x...
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i went through, 3 g2x's till they finally offered me the sensation 4g.. had it for a month and just got rid of it 2 days ago. now im back to the g2x lol. once i played with the g2x after not having it for over a month. all i gotta say is wow. this phone is stupid fast compared to the sensation 4g lmao. also the sensation 4g has the wifi death grip which pissed me off a lot. lol
also when i received the sensation 4g, it was refurbished and came with a 2gb sd card from adata. also it came with ****y blackberry headphones and the usb/charging cable. there was no box and they gave me a printed out version of the quick start guide lol.
jboxer said:
Why you asking that here? Those people are gone and good riddance to them. Go in the other forum for the phone you want and ask did anyone get TMO to switch from G2X to this phone. Don't pollute our forums here. Thanks.
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You can't really blame him for being frustrated with his G2x. Mine has zero issues but that's not the case for a lot of people. Anyway, why would he post this somewhere else? It's not like they'd know anything about switching out a G2x if they don't have one.
I've heard three is the magic number. After your third, they offer you to switch. My brother switched his G2x out for a myTouch 4g Slide. Good luck.
I went through 6 G2X's before they offered me the Sensation. I ended up doing the switch, I loved my G2X as it was faster than the Sensation but i just couldn't put up anymore with the droped calls, screen bleeding and so on. I'm just glad i have a full working phone..... Now as soon as I find a cheap G2X on CL i'll be back loved the speed of my G2X.
so my question is this: if you run cm7 on both devices, does the sensation still feel slow?
imoumni said:
so my question is this: if you run cm7 on both devices, does the sensation still feel slow?
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Yes The Tegra2 chipset easily outclasses the Snapdragon S3 My friends sensation on CM7 feels no where the same.
KiNG OMaR said:
Yes The Tegra2 chipset easily outclasses the Snapdragon S3 My friends sensation on CM7 feels no where the same.
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I don't understand what people base speed on. CM7 is damn smooth on my G2x, and I love it. But CM7 on my MT4G is just as smooth... even with a single core Snap.
Apps open up in milliseconds for me on both phones. Never lags on my MT4G either, just like on my G2x. So maybe the G2x may be faster, but I am for certain the human eye can't detect the millisecond difference.