Hello all. I'm using sensation for about half a year. Everything was fine before a week ago. He's loosing signal, disconnecting from the gsm netwotk, and voice packets are loosing sometimes. Can somebody tell me what can I do to make it work as it was. The most interesting thing is, that I've done nothing with it... Not even updated it... Help somebody )
Sent from my HTC Sensation Z710e using XDA App
Maybe you could talk to your network provider? They may be having issues in your area, or perhaps you could try a new sim card and see if you still get the problem.
Can it be a hardware problem, cause there are 4 pair of contacts on the back cover, that are working as antenna. i've cleaned them the first time i had the phone, and didn't touch till today. it was a T-Mobile one, bought in US, i cracked it, and it worked fine. i think my gsm provider done nothing in my area, cause i have the same problem in other part of the city also. And how can changing sim can help me?
Thank you!
Related
my phone was working fine for a good month now.
no modification nothing.
and today i sent out a sms, and that was it.
the signal dropped. and keeps searching and searching.
sim card works in other phones, even my other sim card when i put it back in the htc says the same crap!
i dont get it
Sounds like your radio ROM suffered a sudden death
Since you didn't do any modifications I suggest to return it
for warranty repair
Olioaglio
habs101 said:
my phone was working fine for a good month now.
no modification nothing.
and today i sent out a sms, and that was it.
the signal dropped. and keeps searching and searching.
sim card works in other phones, even my other sim card when i put it back in the htc says the same crap!
i dont get it
Click to expand...
Click to collapse
Sorry to say mate,but that is 99.99% a Motherboard fault. I have had this similar problem on my Kaiser, and found out it was due to a Faulty Motherboard. Warranty repair is the best way to go!
so now my phone works
maybe it was a network issue. not sure.
but like at times it would connect when I changed the band just to GSM 1900 850 and UTMS , but on AUTO mode the dam phone would not connect at all
kept saying earching searching, so it seems 3g was wacked, because
now it works fine 100% reception.
very unsatisfying solution... i hope the 3G issue will be fixed by a new rom soon
Hello people! I am a newbie on Android, so don't expect me to know deep stuff about Android.
So, I've been using HTC Sensation for about a month now. I've been using it without problem, but suddenly on one night, hard rain strike Bangkok. Suddenly, my phone goes no signal and limited service. I thought it was some some problem, so I wait for a while in order to get the signal back. About 20 mins later, my signal bar is back, but still no Mobile Connection icon (e.g. H or 3G). The worse thing is even though my signal bar is back, I still can't make/receive any calls or sms to/from anyone. I thought it might be some problems with the towers, however, when I switch my SIM to my mom's iPhone, the signal appear to work and the connection worked without problem.
That's when I thought its the problem with the phone. But... when I went out of my area (house), signal appear to work with 3G and I can perfectly make calls or texts without problem. When I got home, No Signal once again. So now I don't really know if its the problem with the network or the phone...
This really annoys me as heck. If someone can give me advices, I will be much appreciate. Thank you very much
My phone goes from having full bars on 4g to nothing randomly me having to pop out the battery to get service again.
Tired of the same
http://forum.xda-developers.com/showthread.php?t=1098849
i decided to make the jump and my issues went away, i would have preferred to remain stock however i don't like to be branded, stuck with bloatware etc..
thank you and all of you reply this thread. I am very new to Android, so I'm not really sure about 'rooting'. So Lostcat, you have this issue? and your issue went away after you've rooted your phone? Also, if I am going to root my phone, will all my data, contact, apps, and setting gone? If yes, anyway to do easy back up?
Thanks
I was having similar issues so I sent mine off for repair (through carphone - they say they send htc phones off to the manufacturer but considering its only been a week and they have reapired it i doubt that it has been sent off) still im sort of glad it didn't go off http://www.bbc.co.uk/blogs/watchdog/2011/10/htc_phones.html - im going to get it this afternoon. will report back with findings
switfranc said:
when I went out of my area (house), signal appear to work with 3G and I can perfectly make calls or texts without problem. When I got home, No Signal once again.
Click to expand...
Click to collapse
You have answered your question yourself here.
It's clearly a problem with your local cell since that night with the hard rain, since when you go to a different area your phone works fine. Contact your network and report theres a problem with your local cell.
cheers
Are you sure? Why does he have a signal in his mum's iCrap?
f.
usual_suspect said:
You have answered your question yourself here.
It's clearly a problem with your local cell since that night with the hard rain, since when you go to a different area your phone works fine. Contact your network and report theres a problem with your local cell.
cheers
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App
Yeah, at first I thought its the signal problem too. But when I switched SIM and put it in my mom's iPhone, it work. And I use her SIM on my phone, and it worked too! Pretty confusing eh?
Alright.... I've decided to give my phone to the HTC support to fix it after I've asked a lot of people and they said its the antennas problem. Anyway, since I phone is rooted, in order to give to support, I need to unroot it.
I know people posted a lot of steps on unrooting HTC Sensation, but I want ONE SPECIFIC SAFE and SURE steps for unrooting... Thank you
I was going to ask in the other sections but i've seen that quite a few people here are on orange uk so thought i'd give it a shot here. Recently my signal has just been going on and off. Some places, the phone just refuses to receive any signal even though i know i get signal in this area. I was thinking about changing the radio but wanted to know if it was only me experiencing the problem. I upgraded to the latest radio long before i had this problem.
Have you set things up with orange so you can use the t mobile cell towers? Since they joined to become 'everything everywhere' or whatever it's called you can use both towers. give orange a call to set it up if it isn't already.
I didn't notice any difference changing radios with network signals.
Mines gone worse since then. Its always connected to orange T-Mobile
I know there's no T-Mobile signal in my house and if I'm on orange (no T-Mobile) it seems to get full signal
Sent from my HTC Desire S using xda premium
I've had no end of signal problems since the merger with t mobile. 3g was a waste of time for most of last year. It did get better from about November though. Perhaps they are doing in your area what they were in mine?
I did also once have a Sim card failure which gave the symptoms you describe. Try giving them a ring and request a new one.
Sent from my HTC Desire S using xda premium
Thanks. Well right now I'm on reaper and it doesn't connect to orange t-mobile which is good. But if it does continue I guess I'll have to phone them
EDIT:Signal just dropped to zero even though I'm standing in the same place
Sent from my HTC Desire S using xda premium
Sounds like a borked sim. I only found out when i arranged for my phone to go back to HTC for repair, bought a cheap phone to keep me going, put the Sim in the phone......no signal.
Try another phone to confirm it.
Sent from my HTC Desire S using xda premium
Anyone else think a radio update will fix this seems odd now it's full bars but just a second ago it was no bars or is Anyone else noticing this
Sent from my HTC VLE_U using XDA
No bars again on and off wtf
Sent from my HTC VLE_U using XDA
I went into the About section of the settings and then Network and watch it constantly switch from HSPA to UMTS and something else, but the TMO 4G icon remained at all times even though the signal strength indicator went from 1-4 bars.
Something is definitely messed up with this phone!
Yes many others including myself has the same issues. As suggested in other threads call up HTC to file a complaint so that they can escalate it to the tech department and push them to release an update for the radio. I even went on twitter to stick it to the man lol.
Sent from the (problematic?) One S.
yes, Its a bug in the radio, not a fault with the handset.. I too have it as well as 100's more users.. There have recently been some OTA updates released with a new radio which fixes this issue... So hang tight it will get better
azzledazzle said:
yes, Its a bug in the radio, not a fault with the handset.. I too have it as well as 100's more users.. There have recently been some OTA updates released with a new radio which fixes this issue... So hang tight it will get better
Click to expand...
Click to collapse
Some was saying that it didn't work for them and that the signal issue got worst after the OTA update. i'm really hoping that it's the radio. I went to the store to swap SIM to see if that would resolve it for me. so far.... still the same signal issue, unfortunately. I have two days left to return it and I'm really considering it, even if I have to eat the $50 fee..
Mine was doing that. But not no more. All I did was put it on WCDMA only haven't had that problem since
Sent from my HTC VLE_U using XDA
The above ^^ was suggested to me by HTC but didn't work.
I'm on my second One S with the same problem. HTC advised I exchange it. I did so and second one was the same. They then said they wanted the phone back in for investigation and repair. I'll now wait and see what they do with the phone, if anything. It's been sent back and the ball is in their court. I get really rubbish reception on the One S when there is a strong signal in my area. All that said the signal strength readout bounces about all over so something is amiss. I'll report back once I hear anything or I get the phone back.
I've not had the software update BTW.
rolliesandoval said:
Mine was doing that. But not no more. All I did was put it on WCDMA only haven't had that problem since
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I'm currently doing this and it seems to do a little better. I'm on my second handset and the issue is still there. TMobile employee with the One S are also having the same issue so. I'll wait to see if the software update fixes it. If not I will have to tell my phone insurance company to replace the one s with a comparable phone. Then I'll stick it to HTC lol. My last phone was a G2 and it was a solid phone that can still run with some of the big boys and reception was fantastic.
Sent from the One.
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Yes sir that would be a common issue among the hox .
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
When you say "XL," so you mean an imported XL from Asia? Rogers? AT&T? The AT&T's the one having some radio issues. I don't think the Rogers' is. And if you imported yours there could be a number of reasons you're having connectivity issues.
@barryH_GEG: I live in Hong Kong and the One XL has the right bands for 4G and HSPA+.
@tyshemi: is there a software fix to this or is returning it the only option?
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
Gentlemen,
What the h.. is with this phone? I got it as well last Friday and I have exactly the same problem - it loses all mobile connectivity and only emergency calls can be done .. for which a SIM card won't be needed. It doesn't look like a software pronlem to me, it looks more like a hardware problem! I've seen this behavior immediately after I received the phone and I immediately went with the phone in a Vodafone shop. The guy did not look surprise at all. He took out the micro SIM for couple of times and after wards it worked OK. I went home and after couple oh hours it happened again!!!
@ HTC developers:
Gentlemen, are you joking with this device? What's going on in the testing team?
Indeed it is a LTE phone - and it is known already that there are lots of problems with the 4G software, but the SIM card not to be seen by the mobile? How could this be possible???
Please do something about this!
I will send back this device immediately!
Cheers
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
In Australia, we have this issue on our 32GB One XL. Apparently it's a particular version of micro SIM. One specific version has this issue, the other doest.
I've seen it happen a couple of times on mine since I got it. If it happens again, I'm going to put some very thing pieces of paper under the sim card to make it marginally thicker and press firmer against the contacts when it's inserted.
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
by all mobile connectively u mean wifi too?
i have this problem too.dont lose wife though..and i am not sure its hardware or system fault.... since i failed to notice it when i was using stock.. so i having feeling its something after rooting
so i reverted to stock .. and haven't got any troubles yet.. hopefully it doesnt come back .. i have been using it heavily too
Edit: never mind it dropped signal twice already now
dkirchik said:
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Hi guys,
Just to give you an update about my HTC ONE XL. Unfortunately, I have only bad news about it !
I went yesterday to Vodafone shop and they changed the micro SIM card. They gave me a different one - also a brand new one, and I have the same problem, the phone loses the connection with the SIM card. Since yesterday it happened already twice! I've seen some discussions here about the WiFi. Just to mention that in my case the Wifi can be used, only the network is gone and stays gone until I restart the phone.
HTC ONE X also loses the connection with the SIM?
My micro SIM card does not have a 4G subscription anyway..
Cheers
Try putting tape on the plastic side of the microSIM to see if maybe you can get a more solid connection?
My One XL would keep loosing reception and saying "no sim" even though it was clearly working. I deactivated my SIM pin and it seems to have stopped dropping out and saying "no sim" Give it a try.
I have One XL and I have no sim issues, it could be the piece that you use. As for the signal drop, it does happen to me sometime, and I think it tries to connect at LTE then goes back 3G. Try to force 3G only then try.
Setting on network menu could help too. Try *#*#4636#*#*
Sent from my HTC One XL using Tapatalk 2
Been having the same issue and found it in the logs. Not sure if other people are seeing the same thing though. Post with info.
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
This happened to me and updating radios to 1.88 or higher fixed it. did not work well with 1.85 radio. Radios dont come with custom roms. They have to be installed separately or with a ruu. There is a radio thread in development. You must be rooted. Ive only had 1 person tell me they still had problems after updating.. if it doesnt fix it, get another phone. Its a legit reason. Main reason for a phone is to make calls. kinda hard to do that with no mobile connection. :crying:
Edit: here is the radio thread. 1.88 or higher. 1.88 is my favorite. The telus seems to be great also. http://forum.xda-developers.com/showthread.php?t=1694012
necstlevel said:
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
Click to expand...
Click to collapse
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
jags_the1 said:
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Did you try the 1.88 radio?
nugzo said:
Did you try the 1.88 radio?
Click to expand...
Click to collapse
No...I am testing Rogers one currently. I am in Canada anyways..Will give a shot to 1.88 radio too
Sent from my HTC One X using xda app-developers app
i have question though.. the guys who have sim problem does your network drop from 3-4 bars to 0?.. in mine i have noticed that it actually drops to 1 and then only goes to 0 bars for 2 sec.. then catches up... but if i keep it to gsm only mode.. i get full bars all the time... what do you guys think is the problem.. network or the phone has bad way to switch between the network types?
and jsut in general the network fluctuates a lot on this phone.