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I dropped the Captivate yesterday. Because I had a silicon case and screen protector, seems like nothing happen, not even a small scratch. Hell no. After that the phone just couldn't send or receive any call!!! Calling from my friends' phones: just one ring and then it went to Voice mail box. Trying to call my friends: not even a ring, just "Call ended". Well, what was going on? I tried everything: switch the simcard to another phone, worked fine! Hard reset, flash back to stock, didn't help!
AT&T is sending me a new one (well, probably refurbished), but I just feel so disappointed with that. Only one drop! My previous Samsung Omnia has been dropped so many times, some times even the back cover and battery was out, but it still works smoothly!
sounds like you dropped it just right to severely damage the antenna
Man that sucks luckily you didn't scratch it up and they really couldn't pin point the problem and blame you
Sent from my SAMSUNG-SGH-I897 using XDA App
Dropped mine today will running to my car. It landed face down (yikes!) and slid about 5 feet (YIKES!!!). I picked it up assuming the glass would be cracked or at least nicely scratched or the phone would simply not work. To my surprise, the screen looks totally unscathed and the phone still works fine. I have some lovely scratches on the plastic casing either side of the screen which sucks but they are hardly noticeable.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had my phone go straight to voicemail once, i thought that was wierd. Other than that nothing out of the ordinary. The phone works well for me including the GPS, which I know a lot of people complained about.
So I was probably unlucky though. Of course the good thing is the phone has no scratch, but that is what I would expect. I dont know if the drop affected the antenna, as I could still see at least 3 bars of signal. Just weird. Good thing that you guy, who have dropped the phone at least one, did not experience the same problem as mine. So I guess I can still love the Captivate though . Otherwise, I hate to see the chuckle in my room-mate's face, who has an iPhone
cppc said:
So I was probably unlucky though. Of course the good thing is the phone has no scratch, but that is what I would expect. I dont know if the drop affected the antenna, as I could still see at least 3 bars of signal. Just weird. Good thing that you guy, who have dropped the phone at least one, did not experience the same problem as mine. So I guess I can still love the Captivate though . Otherwise, I hate to see the chuckle in my room-mate's face, who has an iPhone
Click to expand...
Click to collapse
I hope that'd be one of those nervous "ha ha we're in the same boat now, mine came with a damaged antenna out of the box" chuckles. j/k
Anyway, that's weird that it still shows a few bars but doesn't connect.. Maybe you somehow shook part of the antenna's connector loose?
Well, I guess the silicon/rubber case should help a little bit to avoid things like that happen. I cant imagine how bad it was if I didnt have the case.
ive dropped my cappy numerous times. thank god it has the bodyglove (while waiting for the otterbox) which seemed to take the abuse well. i think you just got unlucky
yeah sounds like u damaged the antenna
I would try changing the similar card before anything. I work for att and a lot of times people drop their phones and as a result have no service and I just change the similar card and it works 99% of the time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
I'm hoping that was a his/her keyboard changed it or at least I hope so
Sent from my SAMSUNG-SGH-I897 using XDA App
rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
I think we have a swype victim...
rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
And of course, it's "good advice" and not "godd advice". But then who am I to nitpick?
(Had to remove the URL as I am still new to the forums.)
Yep keyboard changed sim card to similar card on me. Couldn't edit the post cause I'm new and I had to wait 5 minutes to re-post. By the way not all at&t reps are complete morons. I admit some are totally incompetent. In fact, the general consensus amongst at&t sales reps is most customers couldn't wipe their own ass without first confiding in an experienced ass wiper for a step by step solution.
Sent from my SAMSUNG-SGH-I897 using XDA App
mayoj7 said:
Yep keyboard changed sim card to similar card on me. Couldn't edit the post cause I'm new and I had to wait 5 minutes to re-post. By the way not all at&t reps are complete morons. I admit some are totally incompetent. In fact, the general consensus amongst at&t sales reps is most customers couldn't wipe their own ass without first confiding in an experienced ass wiper for a step by step solution.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
That's because most people ARE stupid.
I've dropped mine once or twice but no problems that I've noticed. Not even a scratch.
The gray plastic and metal back cover mark easily but the black plastic and glass are very tough the Samsung videos prove that. But glass is glass and is far from indestuctable. Other than that I have completely disasembled my phone and it is very rugged. Not much room for things to break. A strong cast aluminum chassis backs the touch screen and strong feeling plastic back plate. Everything has good support. I've dropped mine many times without fear and have no ill effects.
My friends iphone 4 however has a broken screen and his insurance is $15 a month. Mine is $5. That makes me feel great about my decision to abandon apple.
Sent from my SAMSUNG-SGH-I897
Just noticed a tiny teeny spec of dust... So small I hardly notice it.its not a pixel its just one tiny spec. Anyways the phone is perfect other than this, no reboots, no bleeding. Great.
Question is would you return it? I dont want to but my ocd may get the best of me.
That would drive me bonkers. If they'll take it back, I would. But knowing that most carriers consider a burned out pixel acceptable ( and not cause to replace a phone),I'm guessing that they would balk at replacing it. If it was me, it would be one of those battles I'd "choose" to fight.
Depends on you. Can you live with it?
Also, did one speck get in when the phone was made or will more work their way in?
ickster said:
That would drive me bonkers. If they'll take it back, I would. But knowing that most carriers consider a burned out pixel acceptable ( and not cause to replace a phone),I'm guessing that they would balk at replacing it. If it was me, it would be one of those battles I'd "choose" to fight.
Depends on you. Can you live with it?
Also, did one speck get in when the phone was made or will more work their way in?
Click to expand...
Click to collapse
That's exactly what I was wondering. Its so small and in the center kinda so I don't know how it could have got there after I got it.. But could have..
If it was in there I didn't notice it till now.. Its almost like after you clean the screen off, theres those few spots that you can barely see that is something sticky needing a finger nail to scratch off. So small but still I know its there... Well I got till the 18th too return it. Will see if any more come .
Edit: I guess it could be a tiny pixel the more I look at it. Some angles make it almosy vanish... Hmmm I'm not gonna worry about it unless within my return period it gets worse...
You would think if it was dust there would be more ? Or at least closer to the edges...
Meh... Whatever, don't see it on black screens thats all that I care..
If you want to return it just tell them your phone is freezing and rebooting itself after you tried multiple factory resets. If the dust gets on your nerves then you have the right to replace it. You paid for it. Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
jrwingate6 said:
If you want to return it just tell them your phone is freezing and rebooting itself after you tried multiple factory resets. If the dust gets on your nerves then you have the right to replace it. You paid for it. Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
This is exactly what I'm afraid of.... This device is perfect otherwise and you really need to look hard to see it. I wouldn't be surprised if I gave it to someone to look for dust or a bad pixel they would miss it unless very thorough....
Thanks dude..
jrwingate6 said:
Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I totally agree. I always thought it was bogus that they could even do this. I've been lucky, mostly received new or looks new. But we've all heard the horror stories. I'm loath to return any phone.
I had a speck of what looked like cigarette ash under my screen. Then it was gone. *shrug*
Sent from my LG-P999 using XDA App
Ok with the screen off very carefully you can see it in the right light angle..
So its a piece of dust that to me looks like it got there when made and its so small I never noticed.... I'm good thanks for the feedback I'm keepin it..
I would definitely replace it. If one piece of dust somehow got passed the supposedly sealed screen. Then more dust can and will find its' way in over time. I had that problem with my mytouch 4g. I noticed a tiny spec, then a week later more and more kept building until it was just horrible.
I have one to the left of the status bar. I know it won't be visible with 2.3 and it's black status bar so I'm not sweating it. I would exchange it if it were elsewhere tho.
Sent from my LG-P999 using XDA Premium App
Because of screen bleed there is an opening between the LCD and the glass when u look from the angle that's how it gets in I had on mine too after I used it for a week or so.
Sent from my Nexus S using XDA App
samomamo said:
Because of screen bleed there is an opening between the LCD and the glass when u look from the angle that's how it gets in I had on mine too after I used it for a week or so.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Thats definitely not where mine came from. Well more than likely cause the bottom I have no screen bleed at minimal at top.. Its more towards bottom of screen, just don't see that being the case.maybe some
Ok. So I couldnt stop looking at it even though it was barely there.
so I called them, told them I bought the phone out right 500 and I have dust under the screen. He said hold on, came back on the phone and said that they would exchange it with a 10 dollar restocking fee. I said BS, Im not paying that for dust under my screen, why? He said "because once it left the store we dont know what you did to it to get dust under the screen". I said, BS again, My phone is 9 days old without a scratch or dust around the edges under the tmobile cover its been using the whole time and that even if I was in a dusty environment that its not exceptable to have dust. I had a nexus, vibrant, vibrant 4g, hd2, touch pros etc. Im not stupid and im not paying the fee". He argued again and I said well then, it reboots too, I was not gonna mention that but since your hastling me it has a bad rebooting issue (it didnt but I read here and know what I can get away with). He then said ok well bring it in and will look at it.
So I get there ( you can tell they were expecting me) and he basically was pretty chill and returned it although another rep was trying to say I need to pay the stocking fee and asking the dude if he could replicate the reboots (ahole), and etc. Anyways they didnt charge me the fee and gave me my new device. While sitting there after it booted I inspected it very very closely. In a few seconds I found a dead pixel. I go to show him and he says " I cant see it, thats just dust on the screen protector". So we take it off, I look again and can still see the faintest pixel changing from gone to black while angling the device. I give it back and say yup, right there, (now at this point the other rep is getting mad lmfaooo). The rep thats helping me cant see it, I say what? Its right there, pointing to it, (it was very small but I could see it) he still cant see it. So I say hold on, then I go in the brower, find a i with the dot on top and put it right above that and say look right about the dot about the i. He does, still cant see it and shows the other rep getting mad. he then says yea he sees its, but they still are hasling me cause now Ive went through 3 devices (one brought back, dead pixel and now to get a new one. lol) So I say " what you mean burn through 3 devices like I chose too. I paid 500 dollars for this and im not walking out with a device with a dead pixel right off the bat". The other rep tells my rep to go talk to the manager. So that rep leaves. for a few.... LOL
As the dude is back talking to his manager, the other rude rep was helping a customer put on a screen protector. the guy and him are talking about it being a pain in the arse putting those on and dust always gets under the screen. So I using my XDA experience but in and tell the REP, " Hey bro, a little trick if your say at home is turn on the shower and let the dust fall to the ground, then wash hands realllllly good, then try it and it will be wayyyyyy easier". LoL. Then said "im kind of a phone nerd, I know my **** man"... He didnt look to happy after that cause the customer was really intrigued especially after watching me fight with them..
The dude comes back and says "ok, my Manager said its a judgment call and its up to me. My manager couldnt see it (are these idiots blind) but I know finally can so I will exchange it". Then said he cant exchange any more times (hell id refund then go down the street and buy another with a new 30 day warantee.lol). So anyways. I finally got a new device. No dust or pixel issues, lets hope I get no rebooting issues. I think it may have a little more screen bleed but that don't bother me none. If they would have made me pay the 10 dollar re stock fee I would have returned the device and went down the street also.... Jack asses. like im supposed to walk out with a dead pixel.....lol
got my new phone, so far so good...
smashpunks said:
Ok. So I couldnt stop looking at it even though it was barely there.
so I called them, told them I bought the phone out right 500 and I have dust under the screen. He said hold on, came back on the phone and said that they would exchange it with a 10 dollar restocking fee. I said BS, Im not paying that for dust under my screen, why? He said "because once it left the store we dont know what you did to it to get dust under the screen". I said, BS again, My phone is 9 days old without a scratch or dust around the edges under the tmobile cover its been using the whole time and that even if I was in a dusty environment that its not exceptable to have dust. I had a nexus, vibrant, vibrant 4g, hd2, touch pros etc. Im not stupid and im not paying the fee". He argued again and I said well then, it reboots too, I was not gonna mention that but since your hastling me it has a bad rebooting issue (it didnt but I read here and know what I can get away with). He then said ok well bring it in and will look at it.
So I get there ( you can tell they were expecting me) and he basically was pretty chill and returned it although another rep was trying to say I need to pay the stocking fee and asking the dude if he could replicate the reboots (ahole), and etc. Anyways they didnt charge me the fee and gave me my new device. While sitting there after it booted I inspected it very very closely. In a few seconds I found a dead pixel. I go to show him and he says " I cant see it, thats just dust on the screen protector". So we take it off, I look again and can still see the faintest pixel changing from gone to black while angling the device. I give it back and say yup, right there, (now at this point the other rep is getting mad lmfaooo). The rep thats helping me cant see it, I say what? Its right there, pointing to it, (it was very small but I could see it) he still cant see it. So I say hold on, then I go in the brower, find a i with the dot on top and put it right above that and say look right about the dot about the i. He does, still cant see it and shows the other rep getting mad. he then says yea he sees its, but they still are hasling me cause now Ive went through 3 devices (one brought back, dead pixel and now to get a new one. lol) So I say " what you mean burn through 3 devices like I chose too. I paid 500 dollars for this and im not walking out with a device with a dead pixel right off the bat". The other rep tells my rep to go talk to the manager. So that rep leaves. for a few.... LOL
As the dude is back talking to his manager, the other rude rep was helping a customer put on a screen protector. the guy and him are talking about it being a pain in the arse putting those on and dust always gets under the screen. So I using my XDA experience but in and tell the REP, " Hey bro, a little trick if your say at home is turn on the shower and let the dust fall to the ground, then wash hands realllllly good, then try it and it will be wayyyyyy easier". LoL. Then said "im kind of a phone nerd, I know my **** man"... He didnt look to happy after that cause the customer was really intrigued especially after watching me fight with them..
The dude comes back and says "ok, my Manager said its a judgment call and its up to me. My manager couldnt see it (are these idiots blind) but I know finally can so I will exchange it". Then said he cant exchange any more times (hell id refund then go down the street and buy another with a new 30 day warantee.lol). So anyways. I finally got a new device. No dust or pixel issues, lets hope I get no rebooting issues. I think it may have a little more screen bleed but that don't bother me none. If they would have made me pay the 10 dollar re stock fee I would have returned the device and went down the street also.... Jack asses. like im supposed to walk out with a dead pixel.....lol
got my new phone, so far so good...
Click to expand...
Click to collapse
Haha, yeah it's a huge PITA to get them to replace your phone more than once on the same day. Today I went to target to get mine replaced since it had a dead pixel and I also scratched the screen somehow lol, I new the guy would tell me that he couldn't see the dead pixel and would not accept the return so I just went into the recovery and formatted the system so the phone wouldn't boot . After I got my second phone i went straight to the darkest place I could find in the store to check for the backlight bleed and noticed that it way worse than my first phone so I went back to the guy and told him to look at the edges of my screen and he kept saying that he couldn't see anything wrong with the phone and eventually even told me that I was just being nitpicky and that he wouldn't replace it again So i figured Ill just get it replaced through CS until I get one with minimal bleed.
aim1126 said:
Haha, yeah it's a huge PITA to get them to replace your phone more than once on the same day. Today I went to target to get mine replaced since it had a dead pixel and I also scratched the screen somehow lol, I new the guy would tell me that he couldn't see the dead pixel and would not accept the return so I just went into the recovery and formatted the system so the phone wouldn't boot . After I got my second phone i went straight to the darkest place I could find in the store to check for the backlight bleed and noticed that it way worse than my first phone so I went back to the guy and told him to look at the edges of my screen and he kept saying that he couldn't see anything wrong with the phone and eventually even told me that I was just being nitpicky and that he wouldn't replace it again So i figured Ill just get it replaced through CS until I get one with minimal bleed.
Click to expand...
Click to collapse
I paid 500 cash. Damn right ill be nit picky... Lol
Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Off course HTC will repair it, but it'll take longer and probably charge you a lot more than what you can it fixed for.
Out of curiosity do you/your girl not put the phone in a case or something?
nba1341 said:
Out of curiosity do you/your girl not put the phone in a case or something?
Click to expand...
Click to collapse
Haha, no i did not.. But as soon as i get it fixed im gunna invest in a bulletproof / bombproof carbon kevlar box and keep it locked inside it !!!
Was it bought through a carrier or sim free? Could always take it to your carrier and see what they suggest, although they're not normally the cheapest, but at least it should get done properly.
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en¤cy=GBP&products_id=4769
opinions ??
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
azzledazzle said:
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en¤cy=GBP&products_id=4769
opinions ??
Click to expand...
Click to collapse
joe.attaboy said:
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
Click to expand...
Click to collapse
I totally agree with you !! i do not want to result to fraudulent behaviour... BUT, i dont want to pay approx £80 for parts and make the whole situation worse by possibly making more damage.
BUT i also dont want to pay approx £150 - £200 thinking i could of fixed it for much less by doing it myself.
I am good with stuff like that and am very gentle and careful..... but i dont believe in myself lol
I recently replaced mine. Its not too terribly hard to do. But you have to get it just right. Currently the digitizer is a bit slow and unresponsive at time but I think i didnt get it in there completely right. So I'm going to dissaimble is again today and get it suck in better and see of that helps
Sent from my cm_tenderloin using Tapatalk
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
silentsnow31802 said:
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
Click to expand...
Click to collapse
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
dgenx210 said:
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
Click to expand...
Click to collapse
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
silentsnow31802 said:
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
Click to expand...
Click to collapse
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
dgenx210 said:
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
Click to expand...
Click to collapse
I dont even have a battery for it at the moment. When the battery arrives ill check it out. I have a feeling im not going to be able to get ADB working though.
I bought this!
http://www.ebay.com/itm/260959508044?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
Ill let you all know how it turns out....
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
silentsnow31802 said:
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
Click to expand...
Click to collapse
Glad you finally got it sorted. Welcome back to you then
azzledazzle said:
Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Click to expand...
Click to collapse
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
mckellick said:
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
Click to expand...
Click to collapse
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
azzledazzle said:
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
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Click to collapse
Lol yeah I bet they do..but most of the insurance phones you get after your device breaks are refurbished. Cheap beat up and abused.. then recycled.. lol that sounded like a lifetime channel movie. Well I hope your back up and running again..and how'd that tile doing? Cheers mate
Sent from Xparent Cyan Tapatalk HTC Sensation 4G with Beats and a kickass Rom
Got another One X last weekend. I checked the screen thoroughly in store to make sure it was flawless. I have now however noticed that there is a spec of dust under the screen. It was definitely not there when I checked it in store, spent ages on a solid white background making sure.
So is there anyway I can try and get rid of it. It got there on its own somehow so I must at least be able to move it off the side of the screen one way or another. It's no big deal if I can't get rid of it as its hardly noticeable in every day use.
I have tried gently tapping the screen and knocking it on its side but it hasn't moved so far. I don't want to try to hard encase I damage the phone. Don't want to try and take the phone apart and attempt to separate the touch component from the LCD and try either as the phone is so new.
Att will exchange for dust under the screen. But. When the phones been on and in use allowing the screen to get warm about 30 minutes lightly tap in the opposite direction. Should move the dust out.
Work on my iPhone back in the day. :/
Sent from my HTC One X using xda premium
blowing air into the speaker grill lol idk
expertzero1 said:
blowing air into the speaker grill lol idk
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Click to collapse
pretty sure the glass is glued to the lcd and stuck there forever!
Thanks for the reply's. I'm in Australia so now ATnT for me. This is my 9th. Very happy with this one. Won't be returning it for this unless more gets under there. I must be able to move it. I'll try leaving it on max brightness as you suggested and go from there.
It must be possible to separate the digitizer from the LCD because you can buy a replacement -
http://www.ebay.com.au/itm/100-NEW-...AU_MobilePhoneAccessories&hash=item27c7481854
designgears said:
pretty sure the glass is glued to the lcd and stuck there forever!
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Click to collapse
what about blowing hot air into there haha
Dishwasher.
But seriously, exchange it.
Maroon Mushroom said:
Dishwasher.
But seriously, exchange it.
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Click to collapse
Cloths dryer?
Its not worth exchanging unless more gets under there. I'm getting tired of setting up new ones so I can live with this issue unless it gets worse.
Since the panel is laminated to the glass (right?), forget it. Exchange.
soldierblue348 said:
Since the panel is laminated to the glass (right?), forget it. Exchange.
Click to expand...
Click to collapse
Bugger. Wonder how it got there then. Haven't been able to move it at all. Who knows maybe it was there and just didn't see it when I bought it. I have 30 days to take it back so I'll hold of and see what happens.
danielhtc said:
This is my 9th.
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Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Ving
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
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Click to collapse
My first had dead pixels and a yellow spot. Second had creaking and a rattle. 3rd dent in the lcd panel under the digitizer.The next 5 I unboxed in store. Some had dead pixels and the others had bad dust under the screen.
I didn't tell them were the dust or pixels were, just that there was something wrong with the screen, they pointed them out. The dust under this one is nothing like the ones I unboxed in store a while back, some specs were almost as big as the dot on the letter i which is why I'm going to stick with this one.
I don't think it's to much to ask to get one without dust under the screen seeing as how there are many out there with defect free phones. I feel like I am entitled to the same experience as them, paid the same hard earned money as them after all.. I suspect though that many probably have dust etc but have either not noticed or choose to live with it.
Your right about the phone being extraordinary, which is why I haven't stuck with a refund. Really no going back after you have had a phone like this.
Edit: check this forum out. I'm not the only one with issues and multiple returns. It's a shame so many are having repeat issues.
http://forum.xda-developers.com/showthread.php?t=1585082&page=44
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Click to expand...
Click to collapse
LOL
This guy worked in retail & engineering and the bases of his argument is the fact he thinks dust and imperfections are ludicris for someone to complain about! Now if he worked at the HTC manufacturing plant where they made these phones and can honestly produce manufacturing data depicting margins of error of defect in the manufacture of these devices in several respective categories then we can break the odds down mathematically and prove whether this poster is full of $hit, delusional etc!
Until then I'll keep lolling @ the response It was good
He's got a point... Say the odds of you getting a messed up screen is 1 in 1000... Multiply .001 by itself 9 times. Those are the odds of you actually getting 9 broken phones in a row.
Edit... It's 1x10^-27.... So yeah, you'd win the lottery a couple of times.
Sent from my HTC One X using xda premium
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
Wubbz said:
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
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Click to collapse
Yeah... Remind me never to break my phone.
Sent from my HTC One X using xda premium
Naturally, just as we start getting some real dev work on this phone, my wifes SK$G got swimming lessons. Now just in case any one is wondering, SK4G's do not swim well. In fact the poor guy drown!
So here's to hoping you guys get great development! Maybe I will see you deving for her new Galaxy S Relay 4G!
Sorry to hear it!
wolfepakt said:
Naturally, just as we start getting some real dev work on this phone, my wifes SK$G got swimming lessons. Now just in case any one is wondering, SK4G's do not swim well. In fact the poor guy drown!
So here's to hoping you guys get great development! Maybe I will see you deving for her new Galaxy S Relay 4G!
Click to expand...
Click to collapse
Good luck. Hey, maybe it's for the best? All good things must come to an end, or all bad things. However you view the SK4G. I'm just glad I'm in a predicament where I'm able use a newer phone, but still be able to work with the SK4G, had it still been my primary driver, we wouldn't have an excellent developer working on it.
That sucks. Did you try taking the battery out and letting it sit in a bowl of rice? The battery may be toast but there is some hope for the phone. You might try a new battery before you call it dead.
bhundven said:
That sucks. Did you try taking the battery out and letting it sit in a bowl of rice? The battery may be toast but there is some hope for the phone. You might try a new battery before you call it dead.
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Click to collapse
You gotta do a lot more than just let it sit in rice for awhile. You need to take the entire phone apart and flush it with clean water, then place the pieces somewhere warm to dry for a few hours. Ideally you use compressed air to blow the water off first.
Even then, a full immersion probably means you'd need a new screen. Screens are made up of a bunch of layers of delicate diffusers that are easily damaged simply by touching them. I wouldn't try to repair a water damaged LCD.
Still you could probably revive the mainboard, permitting it to be used to fix a hard bricked phone, or allowing you to get any important data off of it.
She made the mistake of trying to turn it on before it had time to dry properly.
Fortunately we had a full upgrade! She so far likes the relay. Only things she misses is the keyboard and the screen angle.
Sent from my HTC Glacier using Tapatalk 2
wolfepakt said:
Only things she misses is the keyboard and the screen angle.
Sent from my HTC Glacier using Tapatalk 2
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Screen angle was the main reason why I got this phone. Used HTC Touch Pro 2 before that, and it's angle was even better. Why there are so few phones with tiltable screen?..