[SOLVED] Some messenger contacts appear offline - Windows Phone 7 Q&A, Help & Troubleshooting

Dear all,
I have this issue with my Mango on HTC Titan.
Some of my Windows Live Messenger contacts always appear offline in the "online" page of the messaging hub. I know they are online on Windows Live Messenger, and I see them online if I use my pc.
Even stranger, if I try to send them a message, by forcing "Messenger" in the chat page (even if the phone claims the contact is offline), the message gets delivered to the contact's Messenger client immediately.
Also, the contact does see me online. It's basically like if the contact is in "invisible" status, but just for my phone.
Note that it happen with *some* of my Windows Live contacts, not all of them!
Did anyone experience the same issue? Any ideas?
Many thanks
maTTeo

I found the solution.
Basically the contacts who were always invisible to me on the phone, were those in which I had ticked (involuntarily) "Limit XXX's access" on their page on the address book at people.live.com.
I still don't understand why, if I limit a contact's access, I can't see him online from the phone, while he can still see me online. At least vice-versa would make a bit of sense.
Hope this can help anybody with the same issue.
Cheers
maTTeo

Related

Need Help With WLMessenger

Hello everyone, i have a issue with my windows live messenger, i have wm6 standard, basically every time i try to sign in on messenger, as message appears and says
"Signing in to Messenger will add your Windows Live Contacts to your phone's address book. Do you wish to continue?"
If i continue it ends up copying all my contacts in my address book and i don't want that to happen. Is there any way to bypass/get rid of this option and sign into messenger without having to copy all my contacts in my address book?? i have checked the settings, and did not see any options. I prefer and want to use messenger and not any other client. Please help, its annoying. thanks
kuljit55 said:
Hello everyone, i have a issue with my windows live messenger, i have wm6 standard, basically every time i try to sign in on messenger, as message appears and says
"Signing in to Messenger will add your Windows Live Contacts to your phone's address book. Do you wish to continue?"
If i continue it ends up copying all my contacts in my address book and i don't want that to happen. Is there any way to bypass/get rid of this option and sign into messenger without having to copy all my contacts in my address book?? i have checked the settings, and did not see any options. I prefer and want to use messenger and not any other client. Please help, its annoying. thanks
Click to expand...
Click to collapse
You should have clicked No. in the prompt when WLM asked whether you wanted to copy the contacts or not. But now I believe its too late. Unless ofcourse you want to go for clear storage .

Auto Import facebook-contacts to WM6

By mistake I ahd already posted this in the Blackstone subforum, altough it is a general WM6 topic. Sorry - please answer here.
Hey guys,
I am using Touch HD with a stock ROM with the MS facebook application installed. In this I can see all my facebook friends and also their contact data, which they provide on FB (phone numbers i.e.).
Is there any application to auto-import the facebook contacts to WM6 Outlook, at least the ones that are not there already...
It would be so convenient and make my WM6 contacts complete.
Looking forward to any hints
SkyBook does that for you.
Have a look at this...
http://magnifoca.com/products.html
Thank you for your reply. However, to my understanding this application will only pull profile photos but no other contact information...
Pulling photos to my existing contacts is something i can already do with SPB Mobile Shell 3.5.
I am interested in an application which will pull ALL information from FB (including photos, websites, and email) and enhance existing or create new contacts with it.
Yep, I know, and this application does that.
When I've used this before and asked it to sync my contacts, the first one it comes to that is not in my contact list, it asks if I want it to automatically create a contact for me.
I've never done it myself, as I don't want people off facebook in my contact list, but that's what it's for.
Cheers,
John.
skybook is a no go in the HTC snap with 6.5
Tried Skybook (latest, ver.1.4 Build 12281) on my Touch Pro, still cannot login despite following all the instruction. Ideas anyone? Thank you!
After struggling a lot with this application on my Touch HD, I decided to finally remove it. I get the well known and often reported login error.
I wonder:
Is it possible to install it in a vrtual windows mobile device on my PC and import my facebook to that? - THEN export the contacts to a custom location on my PC and import to my real Touch HD?
Ideas how to connect to the internet with the emulated WM6??
Afaik, there are several ways to do it.
Either you use Outlook to sync your contacts on your device, so you use Outsync to sync facebook to outlook, allthough I do not know what it syncs...
Or, you can export your facebook contacts list and add them into Windows Live. And then sync it to your device.
Using HTC Touch Pro I'm having issues too.
Trying to go to skybook.com gives me an error:
msxml3.dll error '80072efd'
A connection with the server could not be established
/includes/adtrack.asp, line 40
Can't login to the program after authorizing the app to pull data from facebook.
apps.facebook.com/snaptoface Doesn't load for me to re-authorize and FB doesn't show I have it as authorized... I'll have to check it out more but seems to me the snap2face/skybook website is having issues.

[Q] HD7 contacts ( people hub) are not updating/sync with windows live contacts.

Iam facing a strange problem with my HD7 since yesterday. I have made some addition and deletion in my windows live contacts. Now my HD7 is no longer reflecting/updating these changes. ( Previously HD7 was updating the contacts immidiatly).
Although I have kept my mobile phone's wifit on for several hours. Beside this I have access the hotmail account through HD7's internet explorer and have done a lot of surfing on my HD7 but still it has not updated the contacts. Am I missing some thing ?
Thanks.
is it getting your emails fine still? i know it's a bit risky and will mean your changes will disappear but worst case scenario would be to remove your live account from windows phone and readd it again.
Same problem here
It happened to me just after I edited and merged some contacts on my Windows Live account.
Now I'm not able to get all my contacts there to my device and I lost all avatars but the ones of facebook.
I think I tried anything but stills not working
wp7 doesn't let you to remove ur main windows live account
I found a strange & stupid kind of solution. I tired it 3 times and it worked.
Turn on the wifi. surf the market place and recomendedly install any free software. The problem will be fixed. All contacts will be updated.
I've got similar issue. Contacts will be synced, but none of the contact pictures... Tried syncing over WiFi and 3G, no affect. Even tried to remove and add pictures to contacts on computer see what happens then... Nothing, contact pics wont be synced...
Make sure your facebook account and windows live account are sync'd.
was having the same problem until i went to settings - email & accounts and sync'd facebook!
is there a manual way to force Facebook to sync with your contacts?
I have had a number of new Facebook friends added so I can link them with my phone contacts and get the pictures etc. It done this the first time but hasnt since.
May try logging out of the Facebook contacts bit and then reenter my credentials to try again
i think a long press on the setting for the FB ...i'm pretty sure this is in the tip n tricks.
or at least on the list of tips on pocket-lint.com
awesome thanks mate!
taking about contacts I have dude , New contacts added to the cellphone how those contact get to the contacts in the email contacts because I made sync twice but the new contact that I added they are not in the account, any body knows how i can sync those new contacts thanks.

[Q] WP7 Contacts

I finally got a Windows Phone 7.
However my first gripe was the fact that when you use your live ID, it automatically decides to import all your contacts from MSN etc which is kind of stupid. So I ended up fixing that by creating a new account just for my phone.
Microsoft really need to add an option there, Do not sync live contacts!
As I handle all this through my Exchange service. Only use my live account for MSN.
Anyway so I decided to link my facebook account to my phone. That went great right up until I saw it importing all my facebook contacts! So I finally found the setting to only sync with contacts in phone, so now it's linked my phone contacts to my facebook by only whats on my phone.
However this is where I have an issue. I go to type a text message or email and look for a contact and it's showing ALL my contacts from facebook, yet they don't show in the People Hub. I specifically have the setting "Only add facebook information to existing contacts" checked.
My next issue is the fact Birthdays from Exchange to the Phone are not syncing up correctly.
Some will sync up correctly and others will be out.
The information is there on the Exchange and correct, and same in my Outlook. But WP7 sometimes decides that a contacts birthday will be out by a day. So far one day ahead.
E.G
Contact 1 Birthday 16th July on exchange, shows up as 17th July
They are also not appearing in the calendar
I have checked and regional settings on phone and exchange are correct. It can't be the exchange as it was syncing fine with WM 6.1.
Help!!!!
actually the birthday issue has been there since wm6.5 for me and still a mystery to me hehe.
danbriant said:
I finally got a Windows Phone 7.
However my first gripe was the fact that when you use your live ID, it automatically decides to import all your contacts from MSN etc which is kind of stupid. So I ended up fixing that by creating a new account just for my phone.
Microsoft really need to add an option there, Do not sync live contacts!
As I handle all this through my Exchange service. Only use my live account for MSN.
Anyway so I decided to link my facebook account to my phone. That went great right up until I saw it importing all my facebook contacts! So I finally found the setting to only sync with contacts in phone, so now it's linked my phone contacts to my facebook by only whats on my phone.
However this is where I have an issue. I go to type a text message or email and look for a contact and it's showing ALL my contacts from facebook, yet they don't show in the People Hub. I specifically have the setting "Only add facebook information to existing contacts" checked.
Click to expand...
Click to collapse
It automatically decides to import it because that was the way the phone was designed. To stay in sync with your Windows Live Hotmail, Contacts, Calendar, Xbox, Zune, etc. Certain things can be disabled for the most part, but the phone was designed to take these things from the cloud and put em on your phone. The phone was built for those who primarily use Windows Live and it's services. Just like how Android phones are built for those who use Google services.
As for your Facebook contacts, they will continue to display in your messaging/mail auto-complete regardless of the setting you choose in the People hub. That setting simply hides them from view in the People hub, it does not remove them from your phone. You can still do a People search and find Facebook contacts (and other services if you have them sync'd), and when you compose a new sms/email, you can still use auto-complete to find a Facebook contact. Just because you don't have them as a specific contact in your address book does not mean you will not contact them ever, and so the phone surfaces that information in the case you ever need to. You simply have to ignore the other contacts, and continue on your normal contacts.
prjkthack said:
It automatically decides to import it because that was the way the phone was designed. To stay in sync with your Windows Live Hotmail, Contacts, Calendar, Xbox, Zune, etc. Certain things can be disabled for the most part, but the phone was designed to take these things from the cloud and put em on your phone. The phone was built for those who primarily use Windows Live and it's services. Just like how Android phones are built for those who use Google services.
As for your Facebook contacts, they will continue to display in your messaging/mail auto-complete regardless of the setting you choose in the People hub. That setting simply hides them from view in the People hub, it does not remove them from your phone. You can still do a People search and find Facebook contacts (and other services if you have them sync'd), and when you compose a new sms/email, you can still use auto-complete to find a Facebook contact. Just because you don't have them as a specific contact in your address book does not mean you will not contact them ever, and so the phone surfaces that information in the case you ever need to. You simply have to ignore the other contacts, and continue on your normal contacts.
Click to expand...
Click to collapse
That is really stupid. I choose to not show them for a reason as I don't want hundreds of contacts in my contacts list for messages and emails.
Does Mango solve this issue?
Also I'm guessing there's no way to choose what info gets imported for each contact, as some contacts on facebook input invalid phone numbers etc and well they are now clogging up my phone with useless info.
Kind of stupid to not have options to control what can and cant be linked and displayed!
prjkthack said:
It automatically decides to import it because that was the way the phone was designed. To stay in sync with your Windows Live Hotmail, Contacts, Calendar, Xbox, Zune, etc. Certain things can be disabled for the most part, but the phone was designed to take these things from the cloud and put em on your phone. The phone was built for those who primarily use Windows Live and it's services. Just like how Android phones are built for those who use Google services.
Click to expand...
Click to collapse
Android does at least give you the option to disable syncing contacts with google though.
danbriant said:
That is really stupid. I choose to not show them for a reason as I don't want hundreds of contacts in my contacts list for messages and emails.
Does Mango solve this issue?
Also I'm guessing there's no way to choose what info gets imported for each contact, as some contacts on facebook input invalid phone numbers etc and well they are now clogging up my phone with useless info.
Kind of stupid to not have options to control what can and cant be linked and displayed!
Click to expand...
Click to collapse
Guess that all depends on how you look at it. I filter my People list to ones only in my Hotmail contacts, sync Facebook info with those only in my People list, and enjoy it when the messaging app allows me the flexibility to still contact those who have contact information but are not displayed in my People list. Again Windows Phone 7 is a socially connected phone designed to help keep you in contact with your Windows Live and Facebook contacts in addition to your regular phone book contacts (and just wait till Twitter and LinkedIn are finally available). So if you don't like that, then the phone is probably not for you.
Mango does not solve the "issue" since its by design, and therefore not an issue at all. I don't expect to it change anytime soon either since Facebook Chat is also integrated and the phone won't simply just exclude the people in Facebook Chat who don't exist on your phone, as that destroys the convenience of chat.
Just gonna be something you need to deal with I suppose, until the feature to further filter your contacts can be added.

[Q] Facebook Messaging Integration Sketchy?

Does anyone else have issues with Facebook integration in the messaging hub? It says some of my friends who use Windows Phone are offline, even when their not, and not all messages get forwarded to my phone.
I dont really have any problems with the facebook intergration and messaging although i have had a problem with windows live contacts not showing up, for some reason they were getting put on ignore and you cannot see that on a wp7 device.
Perhaps dissociate your windows live account with facebook and try again there also could be a problem with your cellular data connection.
Integrated Facebook Chat WP7.5 contact Problems
I have a Nokia Lumia 710, WP7.5, Rogers Network. I've noticed during the last couple days that I can no longer access facebook friends on my messaging hub. Even with my facebook chat toggled on, I cannot see any of my fb contacts who are online. I have been able to chat with my hotmail contacts.
The problem started off as something minor, where I would have to toggle the facebook chat option (under MESSAGING SETTING), off then on, after which the my fb contacts would reappear, but now even that doesn't work.
Clueless as what to do now.
Thanks
I'm having the same problem, but in my case Facebook Chat never worked
I have the same problem. Any fixes?

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