I have uninstalled and reinstalled the drivers several times and I have made sure my computer is set to automatically download drives for new devices. But despite all this I can not get my computer to recognize my Droid Charge. Every time my computer tries to instal the drivers for the phone it either stops with out doing any thing or it ends with an error. It keeps saying that the device has malfunctioned and Windows can't recognize it.
I'm also getting a code 10 error - Windows says the device cannot start
Try the basic troubleshooting methods..
Try different cables, Try different computers/laptop, Try different drivers (i realized i had the wrong drivers the whole time)
Eliminate possible causes of the problem.
bomix said:
Try the basic troubleshooting methods..
Try different cables, Try different computers/laptop, Try different drivers (i realized i had the wrong drivers the whole time)
Eliminate possible causes of the problem.
Click to expand...
Click to collapse
I tried two different cables and three different USB ports and two different drivers and none of that helped.
I don't know what the problem was but it finally fixed itself. I booted into download mode and inserted the USB cable for about the 9000th time and it suddenly started working again.
No it started doing the same thing this morning. I tried connecting my Captivate & it's doing the same thing but my mp3 player connects fine. I think I might reinstall Windows and see if that fixes the problem.
I think you can only use the OEM USB to Odin the phone. I would also suggest using a USB port that is in the back of the computer. Make sure it's one of the motherboard mounted ones. Not an add on USB.
Also make sure the phone is in USB debugging mode. [settings/applications/development--usb debugging]
Also try installing the drivers as admin.
Sometimes virus scanner might interfere with software operation. Although I've never had to do this, try temporarily disabling it when trying to install drivers. Also when running Odin.
But what about download mode? Does Odin see it on a com port if you connect it?
Besides drivers did you install everything like the samsung utility? Did you check in device manager of windows to see if an error there appears and maybe a fix? Ive heard someone else post about this. Did you disable usb debug on the phone and make sure mass storage is set?
Instead of doing your computer it would be easier to do a factory reset on your phone or revert back to stock in recovery.
http://forum.xda-developers.com/showpost.php?p=14381603&postcount=1
OK and one last thing to try as it is easier than re installing windows. Wipe cache and dalvik, fix permissions. re start.
I have used different cables besides the samsung and it worked. Also my phone isnt working all of a sudden. In cwm I went and mounted system . wiped all cache, fixed permission. Re started and it worked.
LOL after typing all this I see it does it for all devices. Could you try and restore windows to a previous date that worked then re install the drivers and see if it works?
emtee_skull said:
I think you can only use the OEM USB to Odin the phone. I would also suggest using a USB port that is in the back of the computer. Make sure it's one of the motherboard mounted ones. Not an add on USB.
Also make sure the phone is in USB debugging mode. [settings/applications/development--usb debugging]
Also try installing the drivers as admin.
Sometimes virus scanner might interfere with software operation. Although I've never had to do this, try temporarily disabling it when trying to install drivers. Also when running Odin.
Click to expand...
Click to collapse
It was just working a few days ago and I was using a different cable.
I tried using one of the back USB ports and it worked once & then when I tried it again it had quit working again.
The phone's in USB debugging mode.
I install everything in administrator mode
I'm running without a virus scan app right now (Yeah I know I know...)
I was using Bit Defender but the piece of garbage deleted a few files that were completely harmless like one of the files to root the Epic 4G.
The one really strange thing is that every time I plug the phone into the computer it has to look for ,download ,and reinstall the drivers for the phone and most of the time it fails with an error. I'm not sure why it's doing this but I really think that's where the problem is. If I unplug my printer or scanner Windows doesn't have to reinstall the drivers for them when I plug them back in.
My Cowon mp3 player works perfectly fine using the same ports so the ports are working...
blueis300 said:
But what about download mode? Does Odin see it on a com port if you connect it?
Nope it isn't seen in download mode either
Besides drivers did you install everything like the samsung utility?
Haven't tried that yet
Did you check in device manager of windows to see if an error there appears and maybe a fix?
There's an exclamation mark in the device manager. I've tried telling it to update the drivers from there but Windows keeps telling me that the best driver is already installed
Ive heard someone else post about this. Did you disable usb debug on the phone and make sure mass storage is set?
I've tried disabling and re-enabling USB debugging more times than I can remember
Instead of doing your computer it would be easier to do a factory reset on your phone or revert back to stock in recovery.
http://forum.xda-developers.com/showpost.php?p=14381603&postcount=1
OK and one last thing to try as it is easier than re installing windows. Wipe cache and dalvik, fix permissions. re start.
I have used different cables besides the samsung and it worked. Also my phone isnt working all of a sudden. In cwm I went and mounted system . wiped all cache, fixed permission. Re started and it worked.
I'll try that one & report back
LOL after typing all this I see it does it for all devices. Could you try and restore windows to a previous date that worked then re install the drivers and see if it works?
I would rather not.That would delete some of the apps I just installed. If I'm gonna have to reinstall them any way I'd might as well just reinstall Windows. Also I might revert to a time when I still had Bit Defender installed and I would rather reinstall Windows than deal with that over paranoid crapware
Click to expand...
Click to collapse
***********************************************************
Tried wiping dalvic cache battery stats & fixed permissions and it still isn't working. I tried uninstalling it in device manager and scanned for hardware changes and it still comes up as an "unknown device"
The only thing that happened was that Microsoft offered to install the software for my mouse that I had never bothered to install.
I'm really thinking that there is some kind of problem with my Windows installation.Something has become corrupted or broken.
I don't usually use Windows update and I have been using it extensively this go-round. Maybe Windows Update broke something (Wouldn't be the first time!).
Ok one last idea and might be crazy. Didnt see if you tried it or not. Cant hurt but do phone as factory reset of the phone and wipe the cache. Could something be installed on the phone that makes it not be recognized for some reason? Really just throwing stuff out there as it is easier than installing windows again.
That or like you said virus scanner or something is screwing with your computer.
blueis300 said:
Ok one last idea and might be crazy. Didnt see if you tried it or not. Cant hurt but do phone as factory reset of the phone and wipe the cache. Could something be installed on the phone that makes it not be recognized for some reason? Really just throwing stuff out there as it is easier than installing windows again.
That or like you said virus scanner or something is screwing with your computer.
Click to expand...
Click to collapse
Nah didn't work. Looks like I get to reinstall Windows. I hope that fixes whatever it is cause I am fresh out of ideas.
Yeah all out of ideas. Atleast everybody tried.
This is almost related. I spent ten days trying to figure out how to make the AllShare app work. I finally got it done, but I tinkered with my computer so much that when I finished, I could no longer restore to a previous version.
I had never used that feature on this computer, but I figured that I could undo all the crap I did and start over from the day I started tinkering if I restored to the day I started. Every restore point failed!
I went to this forum and asked why restore did not work.
http://www.sevenforums.com/
I was ready, like you, to re-install Windows, but someone walked me through how to get it working correctly. I thought the phone was complicated, but Windows 7 leaves the phone in the dust when it comes to complicated.
Maybe if you go on there and post a thread about a device not being recognized you will get some help. Tons of good tutorials there too.
chrstdvd said:
This is almost related. I spent ten days trying to figure out how to make the AllShare app work. I finally got it done, but I tinkered with my computer so much that when I finished, I could no longer restore to a previous version.
I had never used that feature on this computer, but I figured that I could undo all the crap I did and start over from the day I started tinkering if I restored to the day I started. Every restore point failed!
I went to this forum and asked why restore did not work.
http://www.sevenforums.com/
I was ready, like you, to re-install Windows, but someone walked me through how to get it working correctly. I thought the phone was complicated, but Windows 7 leaves the phone in the dust when it comes to complicated.
Maybe if you go on there and post a thread about a device not being recognized you will get some help. Tons of good tutorials there too.
Click to expand...
Click to collapse
I feel the exact opposite. Most of Windows 7 is like an open book to me.In fact this is the first problem I've ever had with Windows 7 that I couldn't fix on my own
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Dealing with rooting & installing ROMs on the Charge on the other hand had me shaking in my boots. Nowhere nearly as easy or simple as it is on the Epic 4G!
Related
SOLVED - you have got to be kidding me though. i had 2 faulty cables, one was my original cable and another a brand new one. so i used one of my friends and it worked fine. I HATE ELECTRONICS
my drivers dont work and my phone is stuck in boot loop and i CANNOT get into recovery
i just need someone that can get me back to stock :[
PM ME if you can help
heres my problem thread
http://forum.xda-developers.com/showthread.php?t=1353314
VIDEO showing boot loop (same thing if i try 3 button recovery)
http://www.youtube.com/watch?v=n3ALNj5q-hY
VIDEO showing download mode + odin , USB NOT RECOGNIZED usb error 43 device has stopped working
http://www.youtube.com/watch?v=D4CnRnecNrQ
i have deleted all drives so someone can help me fresh
rsx19 said:
my drivers dont work and my phone is stuck in boot loop and i CANNOT get into recovery
i just need someone that can get me back to stock :[
Click to expand...
Click to collapse
Restart your computer and then pull the battery out of your phone and put it back in. Now on your computer open Odin and then hold vol+ and vol- and plug in the USB cord this will put you in downlaod mode. And use Odin to get you back to a stock rom
Currently Fusionized
Wdustin1 said:
Restart your computer and then pull the battery out of your phone and put it back in. Now on your computer open Odin and then hold vol+ and vol- and plug in the USB cord this will put you in downlaod mode. And use Odin to get you back to a stock rom
Currently Fusionized
Click to expand...
Click to collapse
ive had this problem for a week now, it doesnt seem to be that simple. installing new drivers doesnt work, using different usb ports dont work, going into download mode doesnt work, thats why i need someone to try it for me cause i just cant figure it out
there has to be somebody!
Have you read this post ?
studacris said:
Have you read this post ?
Click to expand...
Click to collapse
not related to my post. can anyone help me on teamviewer?
bump + op update
not sure what someone would be able to do remotely to help you with a device you hold in your hand......why havent you tried Heimdall method? ODIN sucks.
Pirateghost said:
not sure what someone would be able to do remotely to help you with a device you hold in your hand......why havent you tried Heimdall method? ODIN sucks.
Click to expand...
Click to collapse
doesnt work either cause my phone isnt recognized by the computer at all so ANYTHING usb based doesnt work and i cant get into recovery so that doesnt work either, i mean i have to be doing something wrong right? the phone cant be dead
Heimdall uses it's own driver so Jake you install that and uninstall all the others, SO that may help with the recognition issue, as the stock closed source driver can be a douche sometimes...like in your case.
studacris said:
Heimdall uses it's own driver so Jake you install that and uninstall all the others, SO that may help with the recognition issue, as the stock closed source driver can be a douche sometimes...like in your case.
Click to expand...
Click to collapse
there is nothing in the drop down menus
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
bump, would be great if someone could help me tomorrow night so i can use my phone in a presentation
rsx19 said:
bump, would be great if someone could help me tomorrow night so i can use my phone in a presentation
Click to expand...
Click to collapse
I've seen that error code 43 on my machine when there's a larger USB issue. Usually two things will correct that - a reboot and switching USB ports.
I would also suggest (if you haven't already) uninstalling all of the drivers you have installed - Samsung- or Heimdall-related, then reboot, then do the Heimdall again.
jmtheiss said:
I've seen that error code 43 on my machine when there's a larger USB issue. Usually two things will correct that - a reboot and switching USB ports.
I would also suggest (if you haven't already) uninstalling all of the drivers you have installed - Samsung- or Heimdall-related, then reboot, then do the Heimdall again.
Click to expand...
Click to collapse
ive tried reinstating and tried all 4 of my laptop ports and all 12 or 14 of my desktop ports. ive tried installing all the different drivers users gave me but that never helped. and as you can eee i cant even install the heimdall drivers
either both my desktop and laptop have something wrong with them or its a user error, thats why i want someone else to help me through team viewer, this thread is moving to slow for me to get anything done
I'll ask the obvious question, just to make sure - Have you tried a different cable?
jmtheiss said:
I'll ask the obvious question, just to make sure - Have you tried a different cable?
Click to expand...
Click to collapse
yup yup that i have done
Ok, I took a quick look at the videos in the OP. Two things I noticed:
- You have the phone plugged in prior to putting it into download mode. It's possible you're just keeping the plug in after putting it there (couldn't see in the video). Try putting the phone in download mode, unhook the cable, then rebooting the computer (leave the phone in DL mode), then hook it up again.
- I saw that you have an ICS build. Do any button combinations get you to recovery (V+/V-/Power, V+/Power)? If so, you might be able to flash another rom.
- You may also want to look for AdamOutler's One-click Unbrick. That might be of some use in your situation.
jmtheiss said:
Ok, I took a quick look at the videos in the OP. Two things I noticed:
- You have the phone plugged in prior to putting it into download mode. It's possible you're just keeping the plug in after putting it there (couldn't see in the video). Try putting the phone in download mode, unhook the cable, then rebooting the computer (leave the phone in DL mode), then hook it up again.
- I saw that you have an ICS build. Do any button combinations get you to recovery (V+/V-/Power, V+/Power)? If so, you might be able to flash another rom.
- You may also want to look for AdamOutler's One-click Unbrick. That might be of some use in your situation.
Click to expand...
Click to collapse
at school writing 2 papers so ill have to try these when i get home
i put the phone in download mode with vol + - while plugging in the cord but ill try the others
no none get me into recovery,
could you link me that one?
rsx19 said:
at school writing 2 papers so ill have to try these when i get home
i put the phone in download mode with vol + - while plugging in the cord but ill try the others
no none get me into recovery,
could you link me that one?
Click to expand...
Click to collapse
Ok, I looked a little more at the one click unbrick, and since you can get to download mode, it doesn't look like the right solution. So.. nevermind that one.
As far as removing the drivers, it's something of a two-step process.
Step one is to plug the phone in, let Windows see it (even if incorrectly), and then go to device manager. From there, find the phone, and uninstall it/remove drivers. Then unplug the phone.
Step two is to go to "Programs and Features" and remove any android/samsung drivers that show up there.
Once you've done that, check to make sure any folders that drivers would have been unpacked into (mine is in C:\usb_driver) has all the Samsung or Heimdall drivers removed (BE CAREFUL WHILE DOING THIS - ONLY REMOVE SAMSUNG/HEIMDALL DRIVERS IF YOU'RE 100% CERTAIN).
Then, reboot the computer, re-run Heimdall to get zadig.exe to do its thing, then connect the phone.
Also, have you considered dual-booting (or using a USB live drive) of Ubuntu? Heimdall seems to be a little happier in Linux, but you'll just need to make sure that Java installs with it.
There's also a really slim chance that if you hook the phone up in download mode, ADB might detect it enough to where you can give the "adb reboot recovery" command.
jmtheiss said:
Ok, I looked a little more at the one click unbrick, and since you can get to download mode, it doesn't look like the right solution. So.. nevermind that one.
As far as removing the drivers, it's something of a two-step process.
Step one is to plug the phone in, let Windows see it (even if incorrectly), and then go to device manager. From there, find the phone, and uninstall it/remove drivers. Then unplug the phone.
Step two is to go to "Programs and Features" and remove any android/samsung drivers that show up there.
Once you've done that, check to make sure any folders that drivers would have been unpacked into (mine is in C:\usb_driver) has all the Samsung or Heimdall drivers removed (BE CAREFUL WHILE DOING THIS - ONLY REMOVE SAMSUNG/HEIMDALL DRIVERS IF YOU'RE 100% CERTAIN).
Then, reboot the computer, re-run Heimdall to get zadig.exe to do its thing, then connect the phone.
Also, have you considered dual-booting (or using a USB live drive) of Ubuntu? Heimdall seems to be a little happier in Linux, but you'll just need to make sure that Java installs with it.
There's also a really slim chance that if you hook the phone up in download mode, ADB might detect it enough to where you can give the "adb reboot recovery" command.
Click to expand...
Click to collapse
ill also try ubuntu since i do have it on a usb drive. my paper isnt getting written well..ll sigh
SOLVED
Well I hope my Nexus S didn't brick. Well I will start off with what happened. I've been running ICS Slim for a while and I noticed it started to become very buggy. Been busy for a few days so I havnt had time to fix anything. Well today I had some free time so I was going to just connect my SNS to my pc to transfer important files and pictures. My PC (Windows 7) kept giving me "USB Device not recognised" errors. I have correctly installed the adb drivers and have connected my SNS to the same computer. I also tried another connection usb cable to see if my original was defective but no avail. I also tried my netbook with both usb cords becuase I also had this SNS connected to the netbook before (Win7 Also) with correct adb drivers.... still nothing. I then go to rom manager download codename android and successfully install the rom. Tried everything again and still no connection. After shutting down the SNS and strating it again multiple times and trying multiple things my SNS went into "safe mode". Curious I thought there must be something wrong with some system files that don't get written over when a new rom is installed with a factory reset. I decided to turn off my SNS and turn it on one more time and I get this screen which ive never seen before.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It also says between Downloading.... and Do not turn off target!!!!:
USB Control Init
USB Control Init end
Please help because I need this phone for work and I cannot afford a new one... Just really hope it didnt bite the dust.
Samsung Nexus S i9020a Koodo
FIX:
had the same problem. DEFINITELY FIXED NOW.
Whenever, I connected my Nexus S to any OS a USB Storage Mode dialogue used to pop up and once I clicked Turn On, the PC would find the mass storage. About a week ago, this functionality has stopped completely. I plug the USB cable and nothing happens but the phone starts charging.
I have read many posts about this. I have tried the removing the battery, Rebooting, Trying the boot loader screen, erasing the USB storage, resetting to factory settings, Erasing and dismounting the SD Card from the Boot loader, cleaning the USB Port, trying different USB cables (nokia, parrot, original Nexus etc)....
What has worked for me was the NEEDLE trick. Get a needle and bend the USB hub beneath the phone towards to the top. (What I realized is that it was pushed all the way to the bottom, lifting it up about 1 mm has centered it). I plug the USB and pops up the USB storage mode interface.
So, it turns out a hardware issue, probably a doggy USB port on the NEXUS easily gets disturbed. Using different cables usually helps the problem, especially cheap cables tend to damage the port easier.
So, I would recommend every one to use proper USB cables; the original nexus cable, a nokia cable or decent quality cable. (Do not use the ones from cheap car chargers etc).
Secondly, do not reset your phone for nothing.
Thirdly, keep your phone clean.
I hope this information helps someone. Thanks.
Click to expand...
Click to collapse
source: http://www.google.com/support/forum/p/Google Mobile/thread?tid=4dedeb14b7ccb58e&hl=en
Update: Decided to turn off the Nexus S..... Stupid idea I guess because It wont turn on any more.... Plugging into a computer still says "USB Device not recognised" though so I have no clue...
Would really love some help please
Can you get into recovery? Or Hboot?
rocket999 said:
Can you get into recovery? Or Hboot?
Click to expand...
Click to collapse
No recover. Whats Hboot? No fastboot screen... So I thinks its dead.
Trying unbrickable resurrector but cannot find device
Desperate need of help please
do you have CWM installed on your nexus??
use mount/storage then connect it to Computer
galaxy tab p1000
this screen shot is the same of download mode in the galaxy tab p 1000, in this mode, with program "ODIN" you can put in your device the rom, kernel and radio! ww w.team overcome.net/p1000/?page_id=17 this is a guide for flash the p1000, i don't know if that function for NS ! I'm sorry.
[Q][Help]USB Problems
I just removed my simcard and reinserted it again and my phone started normally.... weird...
But still at problem #1. Cannot mount usb. Windows 7 Still says "USB device not Recognised". My guess is that the usb port is broken. Its quite common apparently so i'm gunna see if Koodo will fix it.
Before I send it in should I go to a stock rom, stock baseband, and lock bootloader. or can I send it in with CyanogenMod 9?
Tw1tchy said:
I just removed my simcard and reinserted it again and my phone started normally.... weird...
But still at problem #1. Cannot mount usb. Windows 7 Still says "USB device not Recognised". My guess is that the usb port is broken. Its quite common apparently so i'm gunna see if Koodo will fix it.
Before I send it in should I go to a stock rom, stock baseband, and lock bootloader. or can I send it in with CyanogenMod 9?
Click to expand...
Click to collapse
go back to stock and lock bootloader so they wont void your warranty
sean1984 said:
go back to stock and lock bootloader so they wont void your warranty
Click to expand...
Click to collapse
Thx but I fixed my USB port myself ! But if I ever have problems again I will remember what you said.
Posted my fix on the OP
nexus s usb not recognized
sir, plz help me i have a nexus s i9023 i have tired everything like format system boot sd card cache everything so i think that my nexus s should recognized windows after thes. but now nothing effect and i can acces anythink just fastboot or clockwork mod recovery i have also noticed that when i pluged usb cable on nexus s with computer it stays on charging but after on fastboot my laptop not recognized my nexus s but the charging option is enable so i can ensure that there is no hardware problem i have charged nexus s through data cable but not recognized on coclworkmod i have also try to unmout sd card or usbstorage but nothing effect plz help me
Thanks for the thread.
" Needle trick " worked perfect. [ lifting the usb charging pin - with a needle - on the phone so its center. ]
Ive flashed many photon Q's before using RSD lite but for some reason now they wont even show up in AP Fastboot. IM not sure why but im wondering if it has anything to do with installing PDAnet a few weeks ago for htc drivers. RSD does however recognize my photon q booted normally. I can choose the file to flash and hit start, but where RSD used to reboot the phone into fastboot and start flashing, it says "The phone failed to switch to fastboot mode". Any help would be appreciated. I used to use RSD 6.1.4 and now use 6.1.5. This is happening with both versions. ive updated drivers, uninstalled and reinstalled drivers, uninstalled PDAnet.....
Have you tried forcing the device into fastboot mode yourself?
Code:
adb reboot bootloader
arrrghhh said:
Have you tried forcing the device into fastboot mode yourself?
Code:
adb reboot bootloader
Click to expand...
Click to collapse
the phone goes into fastboot mode. I can get it by holding vol up and down and power. The problem is that when in fastboot, it isnt recognized by RSD. where in the past it has been. it just stopped one day. the drivers fail and i go to device manager and cant find a driver that needs updating to get the phone to connect. if you know of a driver i need to install manually please let me know what it is cause nothing is jumping out as needing updating. thank you.
wbbjason said:
the phone goes into fastboot mode. I can get it by holding vol up and down and power. The problem is that when in fastboot, it isnt recognized by RSD. where in the past it has been. it just stopped one day. the drivers fail and i go to device manager and cant find a driver that needs updating to get the phone to connect. if you know of a driver i need to install manually please let me know what it is cause nothing is jumping out as needing updating. thank you.
Click to expand...
Click to collapse
Hm, I think the Motorola Device Manager was all I needed on my Windows machine.
arrrghhh said:
Hm, I think the Motorola Device Manager was all I needed on my Windows machine.
Click to expand...
Click to collapse
already had that. most recent version. uninstalled and reinstalled that as well. i have no idea why none of the photon Qs will connect now.
Try usbdeview uninstall and delete! all moto drivers and reinstall.
Photon Q &/or Note 3 on ting.com
arrrghhh said:
Hm, I think the Motorola Device Manager was all I needed on my Windows machine.
Click to expand...
Click to collapse
rbeavers said:
Try usbdeview uninstall and delete! all moto drivers and reinstall.
Photon Q &/or Note 3 on ting.com
Click to expand...
Click to collapse
Thanks for the help guys. So problem still unsolved but today I went back at it and noticed that the phone was showing up in device manager as "Samsung mobile device". So i uninstalled that driver, put it back into AP fastboot and plugged it in. now under "other devices" i have "Fastboot ASANTI_C S" and it needs to be updated. i want to make sure i update it with the correct file. if anyone knows where i can find this on my computer or the internet please let me know. it would be greatly appreciated.
wbbjason said:
Thanks for the help guys. So problem still unsolved but today I went back at it and noticed that the phone was showing up in device manager as "Samsung mobile device". So i uninstalled that driver, put it back into AP fastboot and plugged it in. now under "other devices" i have "Fastboot ASANTI_C S" and it needs to be updated. i want to make sure i update it with the correct file. if anyone knows where i can find this on my computer or the internet please let me know. it would be greatly appreciated.
Click to expand...
Click to collapse
Did you try the Moto Device Manager? That's all I recall needing for Windows.
wbbjason said:
Thanks for the help guys. So problem still unsolved but today I went back at it and noticed that the phone was showing up in device manager as "Samsung mobile device". So i uninstalled that driver, put it back into AP fastboot and plugged it in. now under "other devices" i have "Fastboot ASANTI_C S" and it needs to be updated. i want to make sure i update it with the correct file. if anyone knows where i can find this on my computer or the internet please let me know. it would be greatly appreciated.
Click to expand...
Click to collapse
If you haven't already, you can try putting the USB cable into a different USB slot. I didn't notice it before, but I had mine plugged in to a USB 3.0 slot. It worked for ADB, FASTBOOT and file transfers, so I thought nothing of it. Still the damn thing wouldn't be recognized in RSD Lite 6.5
I just switched it over to another usb slot(USB 2.0 port) and voila, works like a champ every time. You've probably already done this, but I thought I would just throw it out there.
arrrghhh said:
Did you try the Moto Device Manager? That's all I recall needing for Windows.
Click to expand...
Click to collapse
KoolBurnX8 said:
If you haven't already, you can try putting the USB cable into a different USB slot. I didn't notice it before, but I had mine plugged in to a USB 3.0 slot. It worked for ADB, FASTBOOT and file transfers, so I thought nothing of it. Still the damn thing wouldn't be recognized in RSD Lite 6.5
I just switched it over to another usb slot(USB 2.0 port) and voila, works like a champ every time. You've probably already done this, but I thought I would just throw it out there.
Click to expand...
Click to collapse
yeah i tried the device manager. uninstalled and reinstalled. and changing ports doesnt work. i have motorola drivers. like ADB QC Diag that i can install but im not sure its the right one. does anyone know the name of the driver that shows up in device manager when you plug in a photon q in AP fastboot?
wbbjason said:
yeah i tried the device manager. uninstalled and reinstalled. and changing ports doesnt work. i have motorola drivers. like ADB QC Diag that i can install but im not sure its the right one. does anyone know the name of the driver that shows up in device manager when you plug in a photon q in AP fastboot?
Click to expand...
Click to collapse
Not sure if this will help you, but here's a screenshot of Device Manager when I rebooted to bootloader (fastboot) mode.
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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When I was having trouble, i've also read that RSDLite can be picky about the USB cable you use sometimes. If you have extras or have the one your phone came with, you might wanna give it a shot.
I've been running the crDroid OOS 10 OB3 ROM since I got my phone two weeks ago and everything was fine and I updated to OB4 today. Well, after I tried changing system ui themeing my phone stopped displaying any system ui at all so I tried to restore my nandroid backup. My nandroid backup took 4 hours then when it got to bluetooth my battery was dying so I had to stop it.
I rebooted into TWRP and tried to clean flash the rom but it gave me errors about mounting the data partition so I tried changing slots.
Well after I changed slots I am stuck in fastboot mode and can't get back to TWRP and adb wont recognize my phone. There's no bootloader or baseband version displayed on fastboot and the product name/variant is msmnile/SDM UFS, my phone is still unlocked if it matters. Someone in the ROM telegram suggested I try the MSM tool but my phone doesn't seem to want to boot into Qualcomm mode and I'm worried that might be a big issue.
Hi!
I really don't know if this helps because you might have already tried it, but I had a similar problem where the normal fastboot mode didnt work and I had no Recovery. Someone suggested, that I should hold Volume Up, Volume down and the Power button all at the same time and from there I was able to revive the phone with the All-In-One Tool...
I quickly looked up the Qualcomm Mode and MSM-Tool you mentioned but I'm still not sure if that is what I just described, so Im posting this just to make sure you tried it because it was a really easy fix when I thought I bricked my phone
Sorry if you already did it, anyway Good Luck!
David
DvdStrbl said:
Hi!
I really don't know if this helps because you might have already tried it, but I had a similar problem where the normal fastboot mode didnt work and I had no Recovery. Someone suggested, that I should hold Volume Up, Volume down and the Power button all at the same time and from there I was able to revive the phone with the All-In-One Tool...
I quickly looked up the Qualcomm Mode and MSM-Tool you mentioned but I'm still not sure if that is what I just described, so Im posting this just to make sure you tried it because it was a really easy fix when I thought I bricked my phone
Sorry if you already did it, anyway Good Luck!
David
Click to expand...
Click to collapse
Well see the issue is I'm trying to get All in One to recognize my phone but it won't seem to boot into EDL mode. I installed the Qualcomm USB drivers but it's still not showing my phone. When I use the key combo suggested to boot into EDL mode my phone does refresh in device manager giving me the qualcomm device so I assume this is download mode just not displaying the text anymore. If i try the key combo with my phone unplugged it takes awhile but eventually goes into fastboot.
In this case I can't help you, i googled EDL, it is what I meant and it was all I got :-/
Wish you good luck
If your bootloader is unlocked try to flash the fastboot rom from fastboot.
https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424
Bradl79 said:
If your bootloader is unlocked try to flash the fastboot rom from fastboot.
https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424
Click to expand...
Click to collapse
When I try flashing anything at fastboot it just hangs waiting
viralhysteria said:
I've been running the crDroid OOS 10 OB3 ROM since I got my phone two weeks ago and everything was fine and I updated to OB4 today. Well, after I tried changing system ui themeing my phone stopped displaying any system ui at all so I tried to restore my nandroid backup. My nandroid backup took 4 hours then when it got to bluetooth my battery was dying so I had to stop it.
I rebooted into TWRP and tried to clean flash the rom but it gave me errors about mounting the data partition so I tried changing slots.
Well after I changed slots I am stuck in fastboot mode and can't get back to TWRP and adb wont recognize my phone. There's no bootloader or baseband version displayed on fastboot and the product name/variant is msmnile/SDM UFS, my phone is still unlocked if it matters. Someone in the ROM telegram suggested I try the MSM tool but my phone doesn't seem to want to boot into Qualcomm mode and I'm worried that might be a big issue.
Click to expand...
Click to collapse
what the problem u are facing while flashing from msm tools?
If you haven't fixed your phone yet just use MSMtool it will fix it, this phones essentially unbrickable.
whoamanwtf said:
If you haven't fixed your phone yet just use MSMtool it will fix it, this phones essentially unbrickable.
Click to expand...
Click to collapse
I installed the qualcomm drivers and it showed up in MSM tool and gave me success after 6 seconds but nothing else happened so I unplugged my phone now it says device descriptor failed when I try to go into qualcomm mode
If i uninstall the drivers and try again same thing and trying to use the qualcomm driver files tells me my driver is already up to date
Well you need to hit start once it's connected. https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691 follow the instructions there with the phone being unplugged and powered off open msm hold volumes while not hitting power at all and wait then plug into the computer.
viralhysteria said:
I installed the qualcomm drivers and it showed up in MSM tool and gave me success after 6 seconds but nothing else happened so I unplugged my phone now it says device descriptor failed when I try to go into qualcomm mode
If i uninstall the drivers and try again same thing and trying to use the qualcomm driver files tells me my driver is already up to date
Click to expand...
Click to collapse
During Installing drivers again choose the option (something of) search from internet. And let the file be downloaded and install. Trust me this method works. I too had same problem
whoamanwtf said:
Well you need to hit start once it's connected. https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691 follow the instructions there with the phone being unplugged and powered off open msm hold volumes while not hitting power at all and wait then plug into the computer.
Click to expand...
Click to collapse
Okay I got the descriptor issue to stop and MSM is detecting the phone again but its still not booting to anything when I run the tool like the guide said it should. I do upgrade mode right?
viralhysteria said:
I installed the qualcomm drivers and it showed up in MSM tool and gave me success after 6 seconds but nothing else happened so I unplugged my phone now it says device descriptor failed when I try to go into qualcomm mode
If i uninstall the drivers and try again same thing and trying to use the qualcomm driver files tells me my driver is already up to date
Click to expand...
Click to collapse
viralhysteria said:
Okay I got the descriptor issue to stop and MSM is detecting the phone again but its still not booting to anything when I run the tool like the guide said it should. I do upgrade mode right?
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-7-pro/how-to/op7pro-collection-unbrick-tools-t3956595
I meant to send that one, follow those instructions and you'll be good. It's Android 9 but that doesn't matter, you can update from there once your phones working again.
whoamanwtf said:
https://forum.xda-developers.com/oneplus-7-pro/how-to/op7pro-collection-unbrick-tools-t3956595
I meant to send that one, follow those instructions and you'll be good.
Click to expand...
Click to collapse
It says to wait about 5 minutes after starting but I get stuck at this
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Where did you get the files you're using? Maybe download one from my link, they're the only ones I've personally used and can say for sure they work
whoamanwtf said:
Where did you get the files you're using? Maybe download one from my link, they're the only ones I've personally used and can say for sure they work
Click to expand...
Click to collapse
Your file does the same thing
The connection status switches to N/A but if i stop it and enum it still detects the phone
I used the drivers provided in your link and it still doesnt seem to work
that status bar at the bottom says Running: Upgrade though but thats just an indicator of the job task, no?
viralhysteria said:
Your file does the same thing
The connection status switches to N/A but if i stop it and enum it still detects the phone
I used the drivers provided in your link and it still doesnt seem to work
that status bar at the bottom says Running: Upgrade though but thats just an indicator of the job task, no?
Click to expand...
Click to collapse
Send a larger screen grab of the MSMtool running, I don't recognize what you sent.
whoamanwtf said:
Send a larger screen grab of the MSMtool running, I don't recognize what you sent.
Click to expand...
Click to collapse
So it sounds dumb but try rebooting your computer and switching USB ports then trying again.
whoamanwtf said:
So it sounds dumb but try rebooting your computer and switching USB ports then trying again.
Click to expand...
Click to collapse
Same thing it just assigned a new COM port
Okay here's where all this started https://www.facebook.com/groups/130...61465&ref=notif¬if_t=group_comment_mention
Windows and Android Drivers are always a bothersome attempt at trying to get to work properly. Always with a hiccup.
I formated a new laptop with Windows 7 64 Bit Sp1
It still acts as though I don't have a bootloader, recovery menu or chinese mediatek diagnostics menu.
Phone is just constantly looping off and on, in SP Flash Tool it'll timeout. I let the battery drain yesterday and did get a full battery and the green circle.
Me and Nomi (the developer of the rom) tried everything yesterday and he even said he hasn't seen anything like it before, but had driver issues before too.
I'd believe it's still got USB Debugging and looks to still be OEM Bootloader Unlocked as I have the text on the bootscreen.
Just trying to think of anything else I can do, as unihertz hasn't answered my email since yesterday afternoon at 2.
But this seems to be a common problem as you'll see in this reddit:
https://www.reddit.com/r/UnihertzTitan/comments/i33me3
Help the poor UniHurtz TitanFALL!
DorkyDev said:
Okay here's where all this started https://www.facebook.com/groups/130...61465&ref=notif¬if_t=group_comment_mention
Windows and Android Drivers are always a bothersome attempt at trying to get to work properly. Always with a hiccup.
I formated a new laptop with Windows 7 64 Bit Sp1
It still acts as though I don't have a bootloader, recovery menu or chinese mediatek diagnostics menu.
Phone is just constantly looping off and on, in SP Flash Tool it'll timeout. I let the battery drain yesterday and did get a full battery and the green circle.
Me and Nomi (the developer of the rom) tried everything yesterday and he even said he hasn't seen anything like it before, but had driver issues before too.
I'd believe it's still got USB Debugging and looks to still be OEM Bootloader Unlocked as I have the text on the bootscreen.
Just trying to think of anything else I can do, as unihertz hasn't answered my email since yesterday afternoon at 2.
But this seems to be a common problem as you'll see in this reddit:
https://www.reddit.com/r/UnihertzTitan/comments/i33me3
Help the poor UniHurtz TitanFALL!
Click to expand...
Click to collapse
Are you needing help or you solved the bootloop?
I'll find out when I get home from work this morning Unihertz did finally reply to my email at 3am
I'm going to try in both Ubuntu and Windows as they have me tute's and files for both.
On that and the windows note can anyone recommend which driver version works best doesn't matter if it's 7 or 10, so long as it's 64Bit supported.
DorkyDev said:
I'll find out when I get home from work this morning Unihertz did finally reply to my email at 3am
I'm going to try in both Ubuntu and Windows as they have me tute's and files for both.
On that and the windows note can anyone recommend which driver version works best doesn't matter if it's 7 or 10, so long as it's 64Bit supported.
Click to expand...
Click to collapse
platform-tools-latest | drivers USB OEM | MTK USB driver
Obviusly you only need flash stock recovery.img as your device has A9.
For Custom Recovery like TWRP maybe I can ask my friend to help you. If - you still TWRP want?!
Where's the link for that I'll try and see as even with a reply from Unihertz and new files I'm still running into the same error. Where constant looping and when plugged in attempting to flash the factory firmware it times out with a red Download DA bar loading at 100% in seconds and then two minutes later timing out and giving me error code 0xXC0010005.
RN I don't think it'd be possible to get it to stay in bootloader or on long enough to fully do the ADB or Powershell twrp.img flash, interestingly enough I did find MTK Droid Tools v2.5.3B has a rewrite boot and recovery option and askes for the img before proceeding and I didn't do anything else after that though cause it wants a .prm as for a scatter file. Oh and it has ADB builtin to the program.
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
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DorkyDev said:
Where's the link for that I'll try and see as even with a reply from Unihertz and new files I'm still running into the same error. Where constant looping and when plugged in attempting to flash the factory firmware it times out with a red Download DA bar loading at 100% in seconds and then two minutes later timing out and giving me error code 0xXC0010005.
RN I don't think it'd be possible to get it to stay in bootloader or on long enough to fully do the ADB or Powershell twrp.img flash, interestingly enough I did find MTK Droid Tools v2.5.3B has a rewrite boot and recovery option and askes for the img before proceeding and I didn't do anything else after that though cause it wants a .prm as for a scatter file. Oh and it has ADB builtin to the program.View attachment 5518101
Click to expand...
Click to collapse
Search in the internet How install MTK drivers, specially in the Win7. Better in Win10 and if you as that so the drivers [link] is much better, You can try installing that file but need reboot your computer. After try flash with SPFT.
Don't choose FORMAT+ALL or any option with FORMAT+........
Win7 need more effort to start drivers for Mediatek devices!
You can try pressing constantly the VOL - button when put USB for SPFT work.
The issue I keep running into here is no matter how charged the battery is, it won't stay power up long enough to even attempt to correctly install the drivers. (I think at least, still don't ever see a unknown device in other devices), if I could get that far I'd probably stand a chance of recovering it.
DorkyDev said:
The issue I keep running into here is no matter how charged the battery is, it won't stay power up long enough to even attempt to correctly install the drivers. (I think at least, still don't ever see a unknown device in other devices), if I could get that far I'd probably stand a chance of recovering it.
Click to expand...
Click to collapse
We often don't realize that certain errors are normal on our machine. So the question is to test in others computers.
But there are possibilities of company blocks or even something that has happened on the phone without it really should happen.
Some interesting cases:
1- I noticed with the image you showed about trying to flash all the firmware.
** So even if you have tried the Download only or Firmware Upgrade options, the question remains if you tried to flash only the recovery.img file? Obviously you can have the same error in SPFT?!
2- Cases of hardware vs software that match the use and characteristics found such as restarting the PC and trying to flash in a different USB port. Same problem?!: Drivers are resolved?!
The biggest case of suggesting something or thinking that this or that is a problem wastes precious time. Confirm the main steps!:
1- Driver correctly installed and working;
2- Driver works: Different USB PORT tested;
3- SPFT version must be tested. Mainly previous versions to confirm the error message that persists or may disappear;
4- Phone particularities: pressing the VOL buttons for a while can trigger the preloader that is responsible for the connection between the SPFT and your phone on the computer. Switching to VOL+ or Power or VOL- with VOL+ or VOL+ VOL - and Power may solve or confirm the non-solution.
Best way: Win10 with driver updates. Find the way to disable unsigned driver installations. But you can use this driver and you must restart your computer for it to take effect.
Make sure the USB port has a speed feature for the flashing process. Example: All USB ports are 2.0 only and SPFT asks for a USB 3.0 port to make the connection.
With everything confirmed the rest is something to question in relation to having the correct firmware file or the device itself having blocked the installation process due to a drastic change in the preloader or something that has changed and is blocking it.
Look previous posts about that so all depends on what you have and how you use it.
Unfortunately everyone (including me) who went through bad times like the one you have now, has a headache because it's a simple process and doesn't know what to do. But on the other hand, it's a huge learning experience when we solve it.
But there is still a choice without a headache: take it to a technical assistance and pay for it!
No on drivers when it goes to do the typical windows installation with the installation boxes in the upper left corner, I keep getting red x's.
I'm letting it charge some more and tomorrow trying again on my windows 7 laptop, as I think I'm also getting hung up on disabling driver signatures on windows 10 laptop. IDK if it's cause I'm dual booting JingOS 0.9 and that cancels out F7 or what the hang up is on that part.
In all honesty I think you'll end up finding that the only way to recover it is by removing and reprogramming the nand in a proper programmer.
shivadow said:
In all honesty I think you'll end up finding that the only way to recover it is by removing and reprogramming the nand in a proper programmer.
Click to expand...
Click to collapse
Would that also be done in SP Flash Tool or another software? I've also got these MTK tools.
Okay a little bit of progress and interesting discovery of errors...
Upon extracting a rom from wherever in zip format, in at least 7zip it gets as far as boot.img and then has an error extracting that.
I discovered this by finding Miracle Flash Tool and clicked on Android tab, loaded the scatter file and it took and accepted it and then said boot.img missing please load and pulled up a selection window.
IDK SP Flash Tool never said that. I got drivers to work once and then rebooted now can't get them to work again keeps saying unrecognized usb device. At least it's a bit of progress.
DorkyDev said:
Okay a little bit of progress and interesting discovery of errors...
Upon extracting a rom from wherever in zip format, in at least 7zip it gets as far as boot.img and then has an error extracting that.
I discovered this by finding Miracle Flash Tool and clicked on Android tab, loaded the scatter file and it took and accepted it and then said boot.img missing please load and pulled up a selection window.
IDK SP Flash Tool never said that. I got drivers to work once and then rebooted now can't get them to work again keeps saying unrecognized usb device. At least it's a bit of progress.
Click to expand...
Click to collapse
If you have more drivers for others phones like samsumg, motorola, lg, etc so remove that's and reboot computer. Install again MTK Drivers, UAC permissions and reboot computer. Test SPFT.
But here a good video to see and may be can fix - confirm driver issue in Win7:
Drivers: https://drive.google.com/file/d/1V2FducGB4pNpbkJWVmk2sfRJpf4Q5Bth/view
DorkyDev said:
Okay a little bit of progress and interesting discovery of errors...
Upon extracting a rom from wherever in zip format, in at least 7zip it gets as far as boot.img and then has an error extracting that.
Click to expand...
Click to collapse
Maybe corrupted zip file?