Phone gets hot and discharges battery power when plugged to USB - HTC Sensation

I've had my Sensation 4G for a while. Recently, I've encountered an occasional, and somewhat alarming, problem when my phone is plugged into the USB port of my laptop. It begins to discharge power very quickly and become very hot (~118+ Fahrenheit). When this problem occurs, the phone becomes so hot that the safety feature of the phone kicks in and stops the flow of power from the computer. I would then have to use the AC adapter to charge my phone. This issue has occurred about 3 times already, so I know it wasn't a fluke occurrence.
Could the current be too unstable for my phone to be plugged into my computer? I have my laptop connected to a power strip that is also shared with my 40-watt sound system and 70-watt fluorescent lamp, though they aren't necessarily used all at once. Or could this be a battery issue? Does anyone know what's going on? Thanks.

Hello,
I've heard of this problem before, not only phones connected to USB but also to the regular charger. Some phones seem to get to a temperature where the housing and/or the sim gets soft. I work at a store of one of the bigger providers in The Netherlands, and if we get a customer with this problem we have to send it back for repairs! Currently we're not aware of the source of this problem, if anyone knows, please share!!
For now my advise is, return the phone

Do you use any taskmanager??? if so DONT!!!
and lose alle batery savers apps to.
if you have root acces boot to recovery and wipe batt states when batt is at 100%

Related

[Q] Charging oddities while phone is off

Hi,
Last year my girlfriend allowed me to root her Sensation to try out different ROMs and all went well. A few months ago however, she started to have problems while charging her phone.
If she plugs it in while the phone is closed, the orange LED flashes on/off at around a 2 second interval, instead of holding it's colour. Furthermore, it never changes to green to indicate that the charge is complete. When the phone is in this state, she can't turn her phone on either - she has to unplug it in order to turn it on. If the phone is already on, and she plugs it in, everything behaves normally.
Either than that, the battery seems to hold the charge normally and the rest of the phone still works very well.
I've tried searching for similar problems but haven't landed on anything similar or which may be helpful. It's really got me stumped to what could be the cause, and more importantly, how to fix it!
Would someone have any ideas?
Thanks!
Does the phone behaves in same manner if it's fully charge n switched off when plugged to the charger.does the orange led fluctuate.
The orange led fluctuate whn the voltage of charger is less and it takes times to charge try switching the charger means if you use wall charger then charge through pc and vice versa
Hit thanks button if you find me helpfully
sent from amazing HTC sensation using xda premium
We tried switching from wall plug to USB on the laptop and it does the same thing. However, we noticed that if the battery isn't completely drained, the led doesn't flash - it charges normally.
Would there be a way around this?
I'd pick on the odds that the LED light hardware controller is slightly faulty, but if its really like you said its nothing to worry about, right?
System92 said:
We tried switching from wall plug to USB on the laptop and it does the same thing. However, we noticed that if the battery isn't completely drained, the led doesn't flash - it charges normally.
Would there be a way around this?
Click to expand...
Click to collapse
Hi,
greetings
this used to happen with me when i was on stock rom.
the problem is when the battery is completely drained it needs lots of voltage to get charge
for this problem i took my cell to htc service center and they replaced the adapter and the problem was solved
i think you must buy a new adapter or say a new charger i thing that must solve your problem of led and your phone will get charge as normal even with the battery completely drained OR i think we get wall chargers you can look at the picture in which we have to place the battery and the battery gets charged you justt have to put the battery.. this charger is locally available in indian market for 80 to 100 rs.. you can search on net for the charger this is really a good thing and is a universal charger chagers each and every battery here in india we call it as khekda (marathi word for carb ) charger
let me know if it does solve your battery

[Q] Moto G LED

Its been more than a week since my Moto G died. Before it happened it had 40% battery. The was the first 2 days the phone turned on quite a few times, only to make it to the boot logo. After that it didn't do anything at all and I lost hope. But 3 days ago it started doing something weird. Every time I connect the phone the LED lights up and turns off when disconnected. If I leave the device charging the LED stays on for like half an hour. Then it comes back on, in like an hour or so.
I've tried a lot of ways to turn the device but nothing helps.
Does anyone know what does the LED mean?
juanp31 said:
Its been more than a week since my Moto G died. Before it happened it had 40% battery. The was the first 2 days the phone turned on quite a few times, only to make it to the boot logo. After that it didn't do anything at all and I lost hope. But 3 days ago it started doing something weird. Every time I connect the phone the LED lights up and turns off when disconnected. If I leave the device charging the LED stays on for like half an hour. Then it comes back on, in like an hour or so.
I've tried a lot of ways to turn the device but nothing helps.
Does anyone know what does the LED mean?
Click to expand...
Click to collapse
I'm not an expert on the subject but, I think the LED lights because the battery, try to restoring the stock rom via fastboot, if you don't know how do this, just put in the google: Motorola Moto G XT10XX Stock ROM
XX is the model, 32 is the Single SIM version, 34 Single is the SIM Model AWS (I think that is Moto G bought at T-Mobile and AT&T), 28 is BoostMobile version and 33 is Dual SIM version
Sorry for my bad english
Itachitops said:
I'm not an expert on the subject but, I think the LED lights because the battery, try to restoring the stock rom via fastboot, if you don't know how do this, just put in the google: Motorola Moto G XT10XX Stock ROM
XX is the model, 32 is the Single SIM version, 34 Single is the SIM Model AWS (I think that is Moto G bought at T-Mobile and AT&T), 28 is BoostMobile version and 33 is Dual SIM version
Sorry for my bad english
Click to expand...
Click to collapse
I can't get into fastboot though.
juanp31 said:
I can't get into fastboot though.
Click to expand...
Click to collapse
The device don't boot and you can't go to fastboot mode, now I think that is a hardware problem, the better you can do is send the device to assistance
The Cells may be dead or very low charge. Um remindea me of my old blackberry, try holding power then plugging charger in, keep the power button pressed though
Sent from my XT1032 using XDA Free mobile app
Your Phone charge is below 5%
juanp31 said:
I can't get into fastboot though.
Click to expand...
Click to collapse
I think battery charge is very low like below 5% or even 0%, hence you r not getting fastboot screen.
following is motorola forum text
My device does not seem to be charging, or is doing so slower than I expect. What could cause this?
It is best to use the Motorola charger that came with your phone. Chargers have different output capacities, and a weak charger will take longer to charge your battery. If you are using the device heavily at the time, it may be possible for a weak charger to fail to provide enough energy to actually charge at all.
Inspect the charger. Ensure it is not damaged - check the insulation on the wire for cuts, ensure the micro-USB plug fits securely into the device, and that the transformer (the larger portion with the wall outlet plugs) is not visible damaged. Some wall outlets can be loose - the prongs of the plug do not firmly make contact with the conductors inside the wall. While connected to your phone, jiggle the charger at the wall outlet and watch the battery icon at the top of the phone's status bar. If the charging icon Image shows intermittently, try using a different outlet (and get an electrician to replace the loose outlet).
If your battery is completely discharged, it may take several minutes for the device to begin charging. The battery needs to charge to a minimum voltage before the system can boot up, and this may take a few moments to achieve.
If you have already been using your phone for a while, sometimes a collection of applications are using resources and background services that keep your phone more active than it needs to be. A quick and easy test is to reboot your phone if you have not turned it off in a long time (> 1 week). Press and hold the power key to select the Power Off option. Then turn your phone back on and charge your phone normally. Try to observe if any particular applications that you use correlate with the phone using dramatically more energy than you expect (discharging faster or charging slower).
Your phone is a complex device. If you believe that something is wrong with it or how it is behaving, please contact MotoCare and we may be able to provide more detailed assistance.
Sree.dhar said:
I think battery charge is very low like below 5% or even 0%, hence you r not getting fastboot screen.
following is motorola forum text
My device does not seem to be charging, or is doing so slower than I expect. What could cause this?
It is best to use the Motorola charger that came with your phone. Chargers have different output capacities, and a weak charger will take longer to charge your battery. If you are using the device heavily at the time, it may be possible for a weak charger to fail to provide enough energy to actually charge at all.
Inspect the charger. Ensure it is not damaged - check the insulation on the wire for cuts, ensure the micro-USB plug fits securely into the device, and that the transformer (the larger portion with the wall outlet plugs) is not visible damaged. Some wall outlets can be loose - the prongs of the plug do not firmly make contact with the conductors inside the wall. While connected to your phone, jiggle the charger at the wall outlet and watch the battery icon at the top of the phone's status bar. If the charging icon Image shows intermittently, try using a different outlet (and get an electrician to replace the loose outlet).
If your battery is completely discharged, it may take several minutes for the device to begin charging. The battery needs to charge to a minimum voltage before the system can boot up, and this may take a few moments to achieve.
If you have already been using your phone for a while, sometimes a collection of applications are using resources and background services that keep your phone more active than it needs to be. A quick and easy test is to reboot your phone if you have not turned it off in a long time (> 1 week). Press and hold the power key to select the Power Off option. Then turn your phone back on and charge your phone normally. Try to observe if any particular applications that you use correlate with the phone using dramatically more energy than you expect (discharging faster or charging slower).
Your phone is a complex device. If you believe that something is wrong with it or how it is behaving, please contact MotoCare and we may be able to provide more detailed assistance.
Click to expand...
Click to collapse
The weird thing is it died at 40% and when plugged it in and tried to turn it on the first few times I saw the battery screen state a 40% charge. Then when trying to turn it on It showed the boot logo and then screen went black. After those few times (3-4) the phone didn't even power on or show the battery screen. I'm screwed since the bootloader is unlocked. So I can't return it. Its been more than a week and I really miss the phone and android and now I'm stuck now with my iPod touch. Guess I'll have to start saving to buy a new phone.
Weird thing is my previous phone died in a similar way: I was in the car and it suddenly turned off and then it did nothing.

Problems with wireless charger

Hi, i keep getting continual issues with my wireless charger.
there are 2 main issues i keep getting:
when i put my phone on the wireless charger quite often i will have to place it on the charger twice for some strange reason, this has happened for a long time now, if i place it on once, often nothing happens, so i then have to take the phone off the charger then place it back on and it will then realise its on and start charging.
The second issue i keep getting a lot is, sometimes when i place the phone on the charger it may start charging and then instantly say charing has been paused, then instantly start charging again, then instantly pause again and so on.....
Often i have to restart my phone to get it to charge properly, sometimes even after a restart it still does the same thing and i end up giving up and just plugging the cable directly in.
Does anyone else have the above issues or know how to solve them?
Is it a dodgy charger?
Thanks
James
james_lpool said:
Hi, i keep getting continual issues with my wireless charger.
there are 2 main issues i keep getting:
when i put my phone on the wireless charger quite often i will have to place it on the charger twice for some strange reason, this has happened for a long time now, if i place it on once, often nothing happens, so i then have to take the phone off the charger then place it back on and it will then realise its on and start charging.
The second issue i keep getting a lot is, sometimes when i place the phone on the charger it may start charging and then instantly say charing has been paused, then instantly start charging again, then instantly pause again and so on.....
Often i have to restart my phone to get it to charge properly, sometimes even after a restart it still does the same thing and i end up giving up and just plugging the cable directly in.
Does anyone else have the above issues or know how to solve them?
Is it a dodgy charger?
Thanks
James
Click to expand...
Click to collapse
I had the same issue with my previous s6 edge and found that setting on the screensaver in display allowed the wireless charging to function proprerly even tho doing this turned my phone into a hot one.
Then I discovered that (I don't know which kind of wireless charger you own, I have a samsung one (ep-pg9201) with a green/violet ring on the base with green in idle state and violet when charging) when the charging state is turned off and the screen displays "charging has been turned paused", moving a bit the phone or rotate it until the ring turn violet resumes the charging process.I just didn't need screensaver anymore.
I've replace my s6 edge by a s6 edge + and I'm still in the process of calibrating the battery but I found that usb charging is damned too slow, taking ages (4, 5 hours to gain 20% of battery) so I've not try yet wireless charging but only fast charging. I just hope the guy who sold it to me didn't screw up the battery and it's lifespan.
Anyway, on my S6 edge I've managed to reach 4 days on a battery charge, I' not sure I'll reach this with the edge + as this phone has real issues in that department.

Samsung Galaxy S6 is telling me it is overheating, it is cold. How Backup?

Dear Androidpeople,
Since November, I am the glad owner of the Samsung Galaxy S6. I am a really Samsung fan, I have had the S2, S3, S4 and now the S6. The previous two weeks I had some charging issues. In particular, sometimes I had to plug in the cable three times before it really 'connected' and started charging. I tried it after that with another Samsung cable and this problem was solved. The day before yesterday I was planning to charge my phone and when I attached the cable to the phone it only started to charge after the phone was already 10 minutes connected.
Till this issues I didn't see that much problems. Every morning my phone was with al my problems, fully charged. Since yesterday, the big problem started. My phone was complete dead/0% battery. I wanted to charge my phone and I got this error: (I got the error in Dutch and tried to translate it, as best as I could)
Cannot charge phone
"The device is stopped charging. De battery temperature is too high. Be careful with disconnecting your charger. It could be very hot."
"When you disconnect the charger and reconnect is afterwards, you could possibly proceed charging your phone. If this overheating issue keeps existing, please contact our customer service because of risk of fire and injuries."
Click to expand...
Click to collapse
I have never had a problem of this kind. My phone and charger were both fully cold. I spoke with a guy at Vodafone and he told me this should be a case of warranty of Samsung/Vodafone. The problem now is, back-up.
The device is 0% charged, I could not charge it anymore and when I turned my phone on, it directly turned off. Now did I try to charge it yesterday and last night with multiple chargers. This morning it suddenly was 13% charged. So i quickly ran to my laptop to connect my device with it and start back-upping photos. But after connecting it tries to charge and I get the same error as i mentioned above. If I just look on the device itself every app is blocked for 'safety reasons' except 'Phone' and 'Contacts'. I cannot look into the Gallery, Dropbox or Onedrive. The device connecting with the laptop was not helpful. The laptop does not recognize any phone connected to it. So copying files from the laptop and the phone are not working. It looks the end of the possible solutions but maybe I forgot something.
Things tried tot fix it:
- Three different chargers
- Two different laptops
- Two different data cables
- Connecting via power, via laptop via the power bank.
- Cleared Dalvik Cache.
When I let him pick up by Vodafone they will try to fix the issue, but I will lose every photo from it. I know I should make a backup earlier. But that is talking now. Is there maybe one solution, one clever thing, one special tweak I could do to save my photo? Or should I start my grieving process?

Pixel 2 says it is always charging / will not charge

Recently got a Pixel 2 and it sometimes has this problem:
* Battery icon indicates that it is charging, even when it is not plugged into anything.
* When it's doing this, if I plug it in, it will not charge (but still indicates that it is charging)
* If I notice this and restart the phone, it resumes working normally.
Anyone else experience this?
Any ideas on a fix?
My Pixel 2 will get stuck at 100% after being charged overnight, under the battery settings it states that the battery information is not available. So far a reboot will fix the problem, I haven't allowed the phone to stay in the 100% state for long without a reboot. Today I'm going to leave it at 100% to see if the phone corrects the issue eventually during the day...report pending.
same. i noticed it today for the first time today. plugged it in (not the charger that came with the phone, one used for my s7 with a usb-c cord) 20 minutes later noticed it hadn't charged any even though it said it was charging, and the level had actually went down. power cycled it, now it's charging again.
I just had that same problem on my pixel 2. A single reboot didn't help, but a second reboot fixed it. Weird....
Same issue. Plugged into car, says charging, levels dropping, even after reboot. Tried different cables and charger, no difference. Wife just walked in and said her Nexus 5 is doing the same thing! HEY GOOGLE, what did you send out to cause this?
This happened to me today too, right before I was going to update to 8.1. Phone said it was charging all day, even though it wasn't plugged in. A reboot didn't fix it. Then tried Turn Off, and it rebooted and now seems fine.
Having this right now. A few reboots and even shutting the phone down hasn't helped so far. Will run the phone empty to see what happens.
Ves said:
Having this right now. A few reboots and even shutting the phone down hasn't helped so far. Will run the phone empty to see what happens.
Click to expand...
Click to collapse
Happens occasionally to me as well. I often disconnect charger from the power rather than pull the charging cable out of the phone first. I wonder if the relatively slow fall in charging voltage when I remove power from the charger makes the problem more likely.
For those who have this problem:
Are you using original charger and cable?
Are you terminating charging by disconnecting power from the charger first, or pulling the cable out the phone whilst power is still on?
Is the phone screen on when you do it?
Anyway, I find a "hold the power key on the phone down for many seconds until it turns off" reboot fixes it until the next time...
1. I was actually using the portable charger that came with my 6P. The Pixel 2 isn't available in the Netherlands as it came with a UK plug.
2. Both methods had the same behaviour. Normally I pull the plug from the socket first before going unplugging it from the phone.
3. 20% of the time the screen is on and the phone unlocked. Most of the times it's just active display.
The phone eventually died despite being plugged in. I started charging again when I used one of the regular chargers (cord not separable). And not it works normally again with the portable charger.
Ves said:
started charging again when I used one of the regular chargers (cord not separable). And not it works normally again with the portable charger.
Click to expand...
Click to collapse
Was this without rebooting the phone? I.e. you fixed the problem just by temporarily plugging in a 'regular' charger?
The phone was dead so I'd consider it a reboot. I left it on the charger to get a full battery again. The problem was gone as I did a check 45 Mon after plugging it in.

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