Related
best of tmobile...
they dont even mention the g2x in there..
even with issues i think the g2x is better than
sgs 4g, mt4gs, and sideckick
http://explore.t-mobile.com/best-of-t-mobile
WOW. As long as our phone is recognized on XDA, it's okay... Because that's all that matters.
The Gslate is there, which is the same exact thing but bigger lol.. Does that make u feel better?
i guess they only mention phone that doesn't have a lot of issues
They most likely want to advertise their most expensive phones to the greatest extent. Plus the g2x may be out of stock.
Sent from my LG-P999 using XDA App
Its not out of stock I can still order it online
Sent from my Samsung Hercules using Tapatalk
hobbla said:
They most likely want to advertise their most expensive phones to the greatest extent. Plus the g2x may be out of stock.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
What are you talking about, the G2X actually went up in price from $199 to $249.
Making it one of the most expensive phones on T-Mobile.
....
supersilko said:
i guess they only mention phone that doesn't have a lot of issues
Click to expand...
Click to collapse
what are you talking about... had you seen the issues samsuck have with lags and all that trouble with the vibrant and sgs4g have same issues!!!! sensation have issues too
Average people don't notice the lag they think its good if the phone don't reboot by itself or have screen bleeds
Sent from my LG-P999 using Tapatalk
supersilko said:
Average people don't notice the lag they think its good if the phone don't reboot by itself or have screen bleeds
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
very true, the average consumer realy doesnt notice the lag like we would, or people on xda would, because we are constantly playing with our phones, **** there happy if the phone doesnt reboot or do any funny stuff , so in there eyes if the phone just plain out works there happy, and its a great phone
I was just on my.t-mobile.com changing my voice plan. (finally getting rid of My Favs, now I get 200 extra anytime minutes for the same price I was paying)
There is a part of the main page of the site that shows a pic of my phone and provides a link labeled "not your phone?" This space has shown an MT3G since I upgraded my WinMo Wing 2 years ago, even though I have been using an N1 for over a year. For whatever reason I was always a bit leery of clicking the link and letting them know I'm not using the phone they sold me.
Today I said what the heck, I bought my G2x from a B&M T-Mo store. I went ahead and clicked the link only to find that the G2x is not an option.
The Bastages...
I was listening to music this morning and it suddenly stopped. I've checked everything and I think the speaker is broken. No sound comes out at all. Is the mt4g notorious for this problem? And should I get a replacement under htc or t-mobile?
Sent from my HTC Glacier
Dammit I meant speaker lol.
Fixed it.
Bump? Can someone at least tell me whether to go under HTC's warranty, or T-Mobiles monthly paid one?
Bump? This has got 300 views already, come on.
I dont think is a known issue, it will be easier to deal with tmobile. tmobile will send you a new one then you mail the bad one back. where as with htc youll have to mail it to them.
tw39515 said:
I dont think is a known issue, it will be easier to deal with tmobile. tmobile will send you a new one then you mail the bad one back. where as with htc youll have to mail it to them.
Click to expand...
Click to collapse
So there is a $130 deductible for the mytouch 4g with the PHP bundle. Would replacing a broken speaker go under that warranty, or would T-Mobile do it for free?
how old is it and did you buy it from tmobile
I've also had the speaker go out on me for my MT4G. I got it replaced under warranty through tmobile for free as I've had the phone for less than a year.
Go with T-mobile, even if you didn't buy it from them. As long as you are first owner, your fine. I was able to get my phone replaced for free and i DONT have insurance.
tw39515 said:
how old is it and did you buy it from tmobile
Click to expand...
Click to collapse
Yes I bought it from T-Mobile, back in the summer of 2011.
d0gan said:
I've also had the speaker go out on me for my MT4G. I got it replaced under warranty through tmobile for free as I've had the phone for less than a year.
Click to expand...
Click to collapse
Did you call T-Mobile, go to a store, or do something else?
THEindian said:
Go with T-mobile, even if you didn't buy it from them. As long as you are first owner, your fine. I was able to get my phone replaced for free and i DONT have insurance.
Click to expand...
Click to collapse
Same question as above, what did you do to get it replaced?
steven-026 said:
Yes I bought it from T-Mobile, back in the summer of 2011.
Did you call T-Mobile, go to a store, or do something else?
Same question as above, what did you do to get it replaced?
Click to expand...
Click to collapse
Just call T-Mobile and tell them you speaker isn't working. They will replace it for free.
Sent from my HTC Glacier using XDA App
The replacement should be here in a couple of days! One last question though, what do I use to back up my apps and high scores for games?
Edit:I forgot to mention that I'm unrooted.
Bump, phone should be here tomorrow.
Sent from my HTC Glacier
Bump, phone should be here today.
looks like you need to be rooted for what you want. i use titanium backup, check out mybackup pro it works on non rooted phones but not all features are available to non rooted users.
tw39515 said:
looks like you need to be rooted for what you want. i use titanium backup, check out mybackup pro it works on non rooted phones but not all features are available to non rooted users.
Click to expand...
Click to collapse
Damn, that's dumb. What's even worse is that my replacement phone has the bad emmc, again.
if it makes you feel any better i also have the bad chip and have had my phone since release day. still going strong.
Once again Verizon pulls another dousche bag move... As I posted earlier in a thread; I spoke to a Verizon representative about the infamous popping and squealing noise occurring during my phone calls... he spoke to me for approximately 2 minutes, diagnosed the problem as a speaker/ hardware issue, confirmed my shipping address and told me that they were replacing my Droid charge with the Samsung galaxy nexus. I might add that I upgraded my shipping to overnight as soon as he told me this, lol. Anyways... around 9:00 pm this evening I received a call from a different Verizon Rep. Saying that there was a misunderstanding with the warranty exchange and that they would be sending a refurbished Droid charge my way... wtf!!! Lol.. I do looooove my charge but I was so excited that I almost had a nexus... [email protected]#.... sh*%... pi$$... bal$#... Verizon never ceases to amaze me... hahahhaha
Sent from my SCH-I510 using XDA
stebomurkn420 said:
Once again Verizon pulls another dousche bag move... As I posted earlier in a thread; I spoke to a Verizon representative about the infamous popping and squealing noise occurring during my phone calls... he spoke to me for approximately 2 minutes, diagnosed the problem as a speaker/ hardware issue, confirmed my shipping address and told me that they were replacing my Droid charge with the Samsung galaxy nexus. I might add that I upgraded my shipping to overnight as soon as he told me this, lol. Anyways... around 9:00 pm this evening I received a call from a different Verizon Rep. Saying that there was a misunderstanding with the warranty exchange and that they would be sending a refurbished Droid charge my way... wtf!!! Lol.. I do looooove my charge but I was so excited that I almost had a nexus... [email protected]#.... sh*%... pi$$... bal$#... Verizon never ceases to amaze me... hahahhaha
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Call back and demand a nexus ask to speak to the manager that is deception
Sent from my Galaxy Nexus using xda premium
ztkryan said:
Call back and demand a nexus ask to speak to the manager that is deception
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Indeed....! I will be calling in the morning for further explanation from a manager...
Sent from my SCH-I510 using XDA
That's some BS, I would definitely get in touch with a manager and not get off the phone till you get the nexus.
Sent from my Galaxy Nexus using xda premium
Chaotic Peace said:
That's some BS, I would definitely get in touch with a manager and not get off the phone till you get the nexus.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yeah keep pushing it. I love my replacement nexus.....fyi battery life is horrible!
Sent from my Galaxy Nexus using XDA
You might not get a nexus but you can talk them into a Rezound. Way better IMO
I called into VZW last night trying to get a Nexus replacement myself. I've dealt with the squealing/chirping/popping for months now. It hasn't been a big problem, since I mainly use bluetooth, where it hadn't been happening. Well, lately it's starting to happen via bluetooth also. So that (and the phone constantly thinking it's in a car dock) put me at the end of my rope.
Call in, get the rep, talk for a bit... get offered a warranty replacement Charge. I continue to complain, citing the many stories offered here and on other sites about people getting 5, 6, or more replacement Charges with the same problem. I'm offered an LG Spectrum. They wouldn't budge, saying they were doing me a favor, since they don't offer different models until after the second replacement. "Luckily", my SIM card replacement apparently counts as my first. So, I'm now waiting for my "new" Charge, which should arrive Friday. Once I get that all set up, I guess I'll give it a few days for the inevitable screeching to happen, and then be back on the phone with Verizon.
I don't understand why they would offer me a Spectrum (faster stock CPU, better camera, etc), but not a Nexus. Really, the only pluses (on paper) for the Nexus are a better screen and better software.
What's the best way to get a replacement? Is there a special department or is it just customer service?
Just got off the phone with Tier 2 support. Sending me a free replacement Nexus but I did have to pay $45 for the back and battery, but not a bad replacement for the Charge. Plan on going with the GSIII in March when I am due for an update. I will miss the Charge, it was a great phone, but look forward to not hearing the annoying popping and cracking sounds while on phone calls.
Last night I went through the repair/tech center for the screech/pop on voice phone calls (then found this thread and a few others).
VZW is shipping a refurb D. Charge, which I should have tomorrow. Can't say I'm excited to be getting refurb hardware, but I do understand VZW's need to operate a business, and handing out inventory that they can easily sell for top dollar (i.e. Nexus) is understandable. As opposed to providing refurb hardware, which is what the warranty covers.
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
wpgibson said:
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
Click to expand...
Click to collapse
I'm in the same boat. I got in a short Twitter discussion with VZWSupport this morning (apparently they scraped one of my tweets where I mentioned VZW). They're "confident" that the replacement will fix my problem. After the stories I've read here (and androidforums.com, droidcharge.net, etc, etc), I'm not as confident as they are.
wpgibson said:
Last night I went through the repair/tech center for the screech/pop on voice phone calls (then found this thread and a few others).
VZW is shipping a refurb D. Charge, which I should have tomorrow. Can't say I'm excited to be getting refurb hardware, but I do understand VZW's need to operate a business, and handing out inventory that they can easily sell for top dollar (i.e. Nexus) is understandable. As opposed to providing refurb hardware, which is what the warranty covers.
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
Click to expand...
Click to collapse
You need to tell them that you want to speak to Tier 2. Then say it is a known software issue and not a hardware issue as the last FP1 firmware should have resolved the issue. Then tell them you do not want a refurb and if you do get one and it has the same issue, you will have a very angry customer on your hands. Don't be an ass though, but be firm. That is what I did when I called them. They also got Samsung on the line who was not aware of any issues with the Charge. Go figure....
So i called Verizon back last night after work, i spoke with a different manager from a different branch ( previous branch was greenville, SC ) i explained the whole story of what was happening and that i was not impressed with the way my warranty exchange went through... He then politely apologized for my inconvenience but told me since my refurbished charge is on its way that there is nothing he could do unless i get the phone and Im having similar issues again... Well i let him know how pissed i was.. Then hung up on him.. Lol. Needless to say, ill be calling them the day i get my refurbished charge to get another phone, idc if i have the issue or not, Im bound and determined for that nexus.. Hahahah
Sent from my SCH-I510 using XDA
They diagnosed my popping / squealing problem as a hardware issue as i stated in an earlier post. Got my refurbished charge in the mail to find out they sent me the same hardware version... Lol. First call i made squealed to the point that my sister hung up on me.. Lol.. Called Verizon and they have started a service tag, diagnosing the problem as a network issue now. Every call that squeals i have to dial ### after it so they can monitor the calls so that there engineers can "tweak" the network... Haha... ****ing jerk offs... Just give me a new phone already"!!!!!!!!!
Sent from my SCH-I510 using XDA
Epic.....
Sent from my SCH-I510 using XDA
stebomurkn420 said:
They diagnosed my popping / squealing problem as a hardware issue as i stated in an earlier post. Got my refurbished charge in the mail to find out they sent me the same hardware version... Lol. First call i made squealed to the point that my sister hung up on me.. Lol.. Called Verizon and they have started a service tag, diagnosing the problem as a network issue now. Every call that squeals i have to dial ### after it so they can monitor the calls so that there engineers can "tweak" the network... Haha... ****ing jerk offs... Just give me a new phone already"!!!!!!!!!
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Tell them that's not acceptable you need a phone that works the network not working is not your problem
Sent from my Galaxy Nexus using xda premium
ztkryan said:
Tell them that's not acceptable you need a phone that works the network not working is not your problem
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Do you think i should wait for them to find out its not the network, or should i call and complain immediately...?
Sent from my SCH-I510 using XDA
stebomurkn420 said:
Do you think i should wait for them to find out its not the network, or should i call and complain immediately...?
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Immediately if it's a network problem tell them your not paying for their service to be a Guinea pig demand a phone that makes calls without issue
Sent from my Galaxy Nexus using xda premium
ztkryan said:
Immediately if it's a network problem tell them your not paying for their service to be a Guinea pig demand a phone that makes calls without issue
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Ill be calling first thing in the morning... As it is 1 in the morning... Lol.. That's what i feel like... A guinea pig, ### kiss my a$$... the bad part is that i have two droid charges on my plan, i have to convince them too replace both.. Haha
Sent from my SCH-I510 using XDA
stebomurkn420 said:
Needless to say, ill be calling them the day i get my refurbished charge to get another phone, idc if i have the issue or not, Im bound and determined for that nexus.. Hahahah
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
People are *****ing about the Nexus too (screen scratches easily, poor battery life, spotty/fluctuating signal, etc). Why are you so determined to get that phone?
Hello, all.
I've recently broken my g2x beyond repair--physically that is. I've been using my girlfriend's g2x and before I contact t-mobile for a replacement (I have premium handset protection plan) I wondered if anyone had recently tried to replace their phone using the same method?
Two questions follow:
Was your phone replaced with another g2x, or a phone similar to it?
Was there an option to pay the difference for a phone upgrade?
If you go through Assurion, you need to call them and ask for a different model. We filed a claim online and got another G2x.
If you're going through T-Mobile, you have to get three replacements in six months before they'll offer a different model
Sent from my LG-P999 using xda premium
I can confirm this mine broke a few months ago and online all they offered was g2x so I called and asked and they offered me a HTC oneS came brand new in box with new micro sim and I am loving it very stable.
beccadevin said:
I can confirm this mine broke a few months ago and online all they offered was g2x so I called and asked and they offered me a HTC oneS came brand new in box with new micro sim and I am loving it very stable.
Click to expand...
Click to collapse
Is that through the insurance or through the warranty replacement from t mobile?
Sent from my LG-P999 using xda app-developers app
Through assurion insurance had to pay the 130$ premium but well worth it to get away from the g2x.
Sent from my HTC VLE_U using xda app-developers app
Had anybody done the warranty replacement recently....the last time I did it they offered me the sidekick..total piece of crap. Just wondering if the options are different now.
Sent from my LG-P999 using xda app-developers app
batcheze said:
Had anybody done the warranty replacement recently....the last time I did it they offered me the sidekick..total piece of crap. Just wondering if the options are different now.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
Read the thread Already answered
Sent from my HTC VLE_U using xda app-developers app
beccadevin said:
Read the thread Already answered
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Actually it wasn't...the thread has been talking about the insurance replacement not about the T-Mobile warranty exchange program...they are two completely different things.
Sent from my LG-P999 using xda app-developers app
I called asurion and filed a claim today.
They said they could only send out a different phone if the same model phone is not available; I didn't want to push the issue since I'd be getting a new phone anyway.
the deductible was $130
Didn't want to create a new thread so I'll post here. My G2X recently started sensing the headphones even when non are plugged in which doesn't allow me to call without using the speaker. I went to a T-Mobile store and the representative there, after checking if my phone has been rooted off-course, said that for $5 I will get a replacement in 2 days which is a "much better" phone. What I got in the mail is a G2, which is a) 6 months older b) has a smaller screen c) has a single core processor d) has a slower wireless modem - I can go on and on, but the point is it's not an equivalent phone. This was the first problem I had with my G2X in 1 year and 9 months of owning it, so by all means replace it with another one or something that is better. I am going back to t-mob today, but I am not holding my breath. I'll keep people posted on the results of my expedition. Any insight into this matter is greatly appreciated.
Keep is posted, interested in seeing what they do for you....of anything at all
-custom sig.
OefArmy2005 said:
I am going back to t-mob today, but I am not holding my breath. I'll keep people posted on the results of my expedition. Any insight into this matter is greatly appreciated.
Click to expand...
Click to collapse
maybe treat it as an honest mistake on their part at first. I'd be surprised if they stuck with the verdict that you deserve a G2. You didn't tell us what replacement plan you had or what warranty you were using to get it fixed. Also, usually the headphone issue can be fixed with compressed air or a straw brush or q-tip dipped in alcohol to clean off the contacts, which can register a headset when nothing is in there.
tell them you want your G2X back if nothing else. It's probably worth more with the headset issue than the G2 new.
thehumble1 said:
maybe treat it as an honest mistake on their part at first. I'd be surprised if they stuck with the verdict that you deserve a G2. You didn't tell us what replacement plan you had or what warranty you were using to get it fixed. Also, usually the headphone issue can be fixed with compressed air or a straw brush or q-tip dipped in alcohol to clean off the contacts, which can register a headset when nothing is in there.
tell them you want your G2X back if nothing else. It's probably worth more with the headset issue than the G2 new.
Click to expand...
Click to collapse
Didn't get a chance to stop by yesterday, so we'll see what they say today. I am an electrical engineer so I can easily fix this issue, I just think if I pay $7.99(premium handset protection) I should be able to use it - especially since my wife and I have paid it for 2 phones for almost 2 years. I came straight to the store and the T- Mobile representative filed the claim for me - so since it was only $5 shipping I assume the replacement is direct from T-Mobile.
Well, as expected, the T-Mobile rap agreed that the G2 is inferior, called customer service to see what they can do and and they said - "too bad-so sad." After that, he said that the only thing he can recommend is calling customer loyalty(I'll try it but I am not holding my breath). So the bottom line is, T-Mobile stole $400 of my money over 2 years for 2 phones since the protection plan did absolutely nothing for me even when my device broke. I am sending the G2 back and that's that. TMobile offers the cheapest service, especially if I have 3 lines with unlimited data and a 10% discount I can get through work, so I really doubt I'll switch to something else.
Sorry to hear this man
-custom sig.
Pain-N-Panic said:
Sorry to hear this man
-custom sig.
Click to expand...
Click to collapse
Well, finally after 2 visits to the T-mobile store and contacting customer loyalty department twice - the first time I was promised I will get a replacement G2X - and the order was never filed - I got a nice shiny refurbished LG L9. It's not the greatest phone, but it sure as heck beats the G2 and is definitely better then the G2X. Not sure why this was so hard to do in the first place?
Glad you got a new rig man!!
This only seems to happen when I'm on a call with my fiance. We both have T-mobile and when we talk to each other it sounds like we are in a tunnel. It doesn't happen any other time it just seems like a T-mobile to T-mobile call. Is anyone else experiencing this?
I'm experiencing this as well.
Sent from my SGH-I897 using Tapatalk
remixkilla said:
I'm experiencing this as well.
Sent from my SGH-I897 using Tapatalk
Click to expand...
Click to collapse
I'm on the phone with a Tmo representative right now. I'd give them a call as well to see what's going on. I've had this issues since switching to Tmo last month.
Any update? As to what's causing this.
Sent from my SGH-I897 using Tapatalk
remixkilla said:
Any update? As to what's causing this.
Sent from my SGH-I897 using Tapatalk
Click to expand...
Click to collapse
He passed it on to the engineers and said he would call me back this weekend to check up. The only problem is where I am now I have to use my work cell phone since I get a bad Tmo reception. He said everything that he could see looked fine. If it's widespread more people should call in to hopefully get it resolved.
I believe is that HD voice service. I notice it right away when my wife and I got our N5's.
cral said:
I believe is that HD voice service. I notice it right away when my wife and I got our N5's.
Click to expand...
Click to collapse
Really?? It doesn't sound very clear. It sounds very airy.
Its prolly hd voice as mentioned where you are used to crappy voice and now you have better fidelity.
http://how-to.t-mobile.com/callquality/
That is unless it's not working right.
HD voice 2 months ago sounded like this for us in Hawaii, T-mobile CEO John.. after 1 week it was fixed
I could definitely hear the difference when I got my N5. It's only with other T-mobile user. It must be the HD Voice deal from T-mo. I think it sounds fantastic. Seems to be really clear and much better than normal calls. Normal calls sound just fine, but the Tmo to Tmo calls are great.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Is there any icon that is located on the screen when HD voice is activated? I have researched HD voice and it seems like on other phones there would be something on the call screen that let them know it's on. I haven't noticed anything on the N5.
ProBird79 said:
Is there any icon that is located on the screen when HD voice is activated? I have researched HD voice and it seems like on other phones there would be something on the call screen that let them know it's on. I haven't noticed anything on the N5.
Click to expand...
Click to collapse
the HD voice icon is i think T-Mobiles part Bloatware with icons
the nexus 5 is pure google so i wont have it.,
clipping and chopping and tunnel
ProBird79 said:
This only seems to happen when I'm on a call with my fiance. We both have T-mobile and when we talk to each other it sounds like we are in a tunnel. It doesn't happen any other time it just seems like a T-mobile to T-mobile call. Is anyone else experiencing this?
Click to expand...
Click to collapse
I just got phone and its happened on every call. Its annoying. I can only make out every few words and they hear tunneling or echo sounds.
Yeah, I am not a fan of HD voice on my Nexus 5. I notice it when I talk to my wife and I have to turn the volume way down. It's like the treble is set way too high so the "S" sound especially is way overblown. Not sure if this is the same issue or not but I thought my phone was defective until I did more searching. I wish we could turn it off easily.