Related
Im not sure if this has been discussed before as I did search but cant find anything.
Today I called T-Mobile for the first time to complaint that my MMS is not working (known problem for samsung galaxy s 4g) and asking them when is the update available to fix this issue, and My SMS is in and out as well ?
I didnt tell him what program I have/downloaded on the phone since he didnt ask.
I get transfered straight to higher (level 2) technical support. He said dont touch the phone while he was checking something and the phone will reboot. The phone did reboot and the SMS get fixed.
This is what Alarmed me so much.
The tech support ( I wont publish his name here) know exactly what software I have on the phone (downloaded from the market), what is currently running, he also know I have advance task manager among other thing.
He even knew my Gmail address I use on the phone and google market account.
How is this possible ?
Is there anyway I can block this because I dont like when T-mobile snooping on my phone. If they can see the apps I downloaded on my phone and know my gmail address, know what apps currently running, Can they also access my email through my phone ?
Honestly never heard of that. Thats wild!
Sent from my SGH-T959V using XDA Premium App
Logmein app ? That's the only thing I can suspect
VICosPhi said:
Logmein app ? That's the only thing I can suspect
Click to expand...
Click to collapse
I dont have that app on my phone
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
I wouldn't sweat it too much, it's just like any computer service company that can push updates to your computer.. All they did was push an update and had your phone reboot.. Now if you had some terrorist shizah on there, then I'd be worried, but other than that, they've probably already forgotten about you!
maktucali said:
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
Click to expand...
Click to collapse
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
It doesn't surprise me at all. The OTA capabilities are there in a lot of devices, including your DSL or cable modem. Google owns everything you do on your Android phone, including your location even when you're not doing anything. Unfortunately, the Facebook mentality about privacy is winning.
Sent from my SGH-T959V using XDA App
nothing here
r3tro8888 said:
I dont have that app on my phone
Click to expand...
Click to collapse
Unless you removed it, yes, you do.
I was surprised to see it on my phone as well since I hadn't installed it.. talk about bloat... why would the phone come stock with this?
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Yea they said let me check it to look up what phone u have and what faqs and problems. Dont be alarmed
Sent from my SGH-T959V using XDA App
heartspains88 said:
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
No matter what phone you have, T-Mobile (and I'd assume AT&T) can find out what phone you are using, even if it's not a T-Mobile branded phone.
I wouldn't worry, they aren't gonna do some stupid **** with that, they just did that to repair your phone. I honestly doubt they'd risk losing a customer over a little thing like that.
Google is the one you should be worried about. They know where your phone is, exactly to the millimeter (I don't think that really works with the Vibrant though. xD).
u called to get your phone fixed didnt you? and they did just that didnt they? if you are so worried about your privacy i got a old motorola razr sitting in my closet, ill gladly trade your sgs4
Google is the devil, and will take over the planet, and join steve jobs. Put on your tin foil hats!
To further this, its done through rescue me. It is built into the kernel. On the Vibrant froyo leaks i have leaked out it is there also. We just remove the Rescue Me app.
I can remove the drivers and credentials from the kernel if people are that concerned about it. I wouldnt be though.
Sent from my SGH-T959V using XDA App
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
r3tro8888 said:
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
Click to expand...
Click to collapse
I'm a computer repair tech. One of the first questions I'm going to ask is have you installed any new hardware or software? Most of the time I've found out software was the root problem of the issue. Not always, just Most of the time. So, it doesn't supprise me that he can see what is installed on your phone. It gives him a idea of what the problem can be. I would be more concerned what NSA or space aliens are doing with your phone.
heartspains88 said:
Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
heartspains88 said:
Put on your tin foil hats!
Click to expand...
Click to collapse
nwpro3 said:
I'm a computer repair tech. I would be more concerned what space aliens are doing with your phone.
Click to expand...
Click to collapse
Pass that roll of tin foil will you fellas ?
I like mine shaped like a tricorne .
jeffsf said:
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Its not in the source. Its in the initramfs. There are also binaries in /system/bin
Sent from my SGH-T959V using XDA App
Droid Life
droid_life Droid Life
HTC bootloader unlock support is in the latest RUU I have for Thunderbolt.
That was RT'd by @droidlife, originally tweeted by @teamandirc
Ya, wouldnt let me paste in the @ and all because of my low post count so i just pasted in the important part
New ruu eh? Any change log that we know of? Candidate release leak?
Sent from my ADR6400L using Tapatalk
Who cares? We already have the Bolt's bootloader unlocked. HTC will not be just unlocking the bootloaders, they will be providing a tool you can use to unlock it yourself, with the catch of voiding your warranty.
Sent from my ADR6400L using XDA App
were already unlocked so we do not need this. besides im thinking soon verizon/htc will abandon the tbolt.
Pretty sweet but I'm thinking Verizon wouldn't be happy about it.... Forget Verizon lol
Break down and use ADB
I feel like in the future the hackers won't have to do the long drawn out ADB process to unlock phones, but we will never stop having to use ADB for somethings. Do it the long way so you know how to use it. I am glad I did it the long way and it was easy to follow.
Grnlantern79 said:
I feel like in the future the hackers won't have to do the long drawn out ADB process to unlock phones, but we will never stop having to use ADB for somethings. Do it the long way so you know how to use it. I am glad I did it the long way and it was easy to follow.
Click to expand...
Click to collapse
Hopefully the devs (and I'm positive they will) will keep creating a way to root and unlock without this tool, that way we can keep our warranties, but this will be good for all the people looking for an auto root method.
Yea true, I will keep unlocking my phone with ADB from this day on.
eraursls1984 said:
Hopefully the devs (and I'm positive they will) will keep creating a way to root and unlock without this tool, that way we can keep our warranties, but this will be good for all the people looking for an auto root method.
Click to expand...
Click to collapse
okay so by now I have learned that it might not just be htcs fault but is most likely atts fault that were not getting the unlocked boot loader or the proper sources to be released
Why is att doing this? There's nothing positive for them or HTC in doing this
Is there anything we can do, does any one have connections with people in bigger companies that make this very public and sound like the huge issue that it is
Is there any else that we can do besides for that?
I think it would just be a good idea to brainstorm on wht to do to fix this dilemma
Sent from my One X using xda app-developers app
Vote with your dollars cancel service and tell them why.
Source has been released except for the most recent updates. Those will be released eventually.
I doubt AT&T is going to budge on the locked bootloader because the number of people who really care probably represent about 1% of their HOX customers.
If you're intent on pushing, the place to start would be making a stink on AT&T's social media pages.
Besides... we have unlocked bootloaders and root I'd love to go to Corporate AT&T and get to the guy who decides this stuff and show them my phone and tell them they can't stop us. There's ways around everything.
Sent from my One X using xda app-developers app
Well, if you have the money to start a class action against them, sure.
XNine said:
Well, if you have the money to start a class action against them, sure.
Click to expand...
Click to collapse
Doesn't the AT&T contract say you can't sue them?
I think you can still take them to small court which is limited to a few thousand dollars.
tony_5309 said:
Besides... we have unlocked bootloaders and root I'd love to go to Corporate AT&T and get to the guy who decides this stuff and show them my phone and tell them they can't stop us. There's ways around everything.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
I'd probably just punch him in the Face
Sent from my One X using xda app-developers app
If you guys really want to try, just go to small claims courts claiming that you were convinced that you had the ability to unlock the bootloader, and use Peter Chou's statement on unlocking bootloaders as evidence, and then say that you couldn't unlock it. If you lose, nothing happens to you. If you win, and a lot of other people win, AT&T is going to be bleeding money.
karan1203 said:
Doesn't the AT&T contract say you can't sue them?
I think you can still take them to small court which is limited to a few thousand dollars.
Click to expand...
Click to collapse
I've never seen anything saying you couldn't sue AT&T. A Class action would be there to reverse their grip on a handset, which is HTC's flagship in North America (and arguably, the best phone out right now). It hurts devs more than anything.
tony_5309 said:
Besides... we have unlocked bootloaders and root I'd love to go to Corporate AT&T and get to the guy who decides this stuff and show them my phone and tell them they can't stop us. There's ways around everything.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
We might, but anyone that is getting this phone now with the new update is screwed for a while. And it's not fair that they have to wait just because these companies are being dumb.
I suggest we all get on a bus, go to Houston where AT&T is based and just drop our pants and leave them something at their front entrance....
Just kidding...
Buy samsung. Let htc go bankrupt!
lazarat said:
Buy samsung. Let htc go bankrupt!
Click to expand...
Click to collapse
its not HTC its ATT so that comment really didnt help. ATT wants the locked bootloader on all thier flagship phones. The dont want people to do tethering, and they want to be able to force you to keep that ****ty bloatware for the possible sales they would get from it. its flat out ATT greed that has them keeping the bootloader locked down. Unfortunatly right now HTC doesnt have the pull Samsung does to force ATT hand.
blessedswine said:
Unfortunatly right now HTC doesnt have the pull Samsung does to force ATT hand.
Click to expand...
Click to collapse
Then they better have the pull because people pay high amount of $ for their device and do not care whether they have the pull or not. Maybe htc should call themselves apple2 since all I read about them is giving devs hard time not releasing sources etc while on their webpage they claim to be dev friendly which is total bull****.
This new software update isn't good. Patching the hboot, no root, no bootloader unlock. We shouldn't expect any new developers developing for this phone. AT&T sealed that deal for us when they release 2.20.
SkizzMcNizz said:
This new software update isn't good. Patching the hboot, no root, no bootloader unlock. We shouldn't expect any new developers developing for this phone. AT&T sealed that deal for us when they release 2.20.
Click to expand...
Click to collapse
yep and the att guy at the store updated my wifes before giving it to her and i asked him why he said they were told they have to do the update on all HTC One X they sell. i returned it and ordered from amazon hoping to get 1.85 on the phone. This was earlier today when she wanted to upgrade to the HOX too.
vioalas said:
We might, but anyone that is getting this phone now with the new update is screwed for a while. And it's not fair that they have to wait just because these companies are being dumb.
I suggest we all get on a bus, go to Houston where AT&T is based and just drop our pants and leave them something at their front entrance....
Just kidding...
Click to expand...
Click to collapse
LoL! This is true..
Sent from my GT-I9300 using xda app-developers app
Now, who's coding the HBoot? It can't be AT&T, can it? I would think it would have to be HTC because no one at AT&T is smart enough to do this...
Edit: As well, just checked HTC's site... the rom is listed for manual download. Perhaps a dev can reverse engineer it?
XNine said:
Now, who's coding the HBoot? It can't be AT&T, can it? I would think it would have to be HTC because no one at AT&T is smart enough to do this...
Edit: As well, just checked HTC's site... the rom is listed for manual download. Perhaps a dev can reverse engineer it?
Click to expand...
Click to collapse
Root will come. The question after that is can CID be changed again or has htc locked it down again? The locked up nature of htc and att is so anti android it makes me sick.
gunnyman said:
Root will come. The question after that is can CID be changed again or has htc locked it down again? The locked up nature of htc and att is so anti android it makes me sick.
Click to expand...
Click to collapse
Has anyone who's taken the ota and kept root confirmed which partitions are/aren't WP?
gunnyman said:
Root will come. The question after that is can CID be changed again or has htc locked it down again? The locked up nature of htc and att is so anti android it makes me sick.
Click to expand...
Click to collapse
I hear ya man. ****, I should have got an iPhone. At least I could pester Siri about her hot sister or ask advice on hiding bodies. Even iPhones are having better luck getting unlocked.
Regardless, I do love this phone. Probably the best phone since the Nexus One.
Like you said though, just a matter of time, and, will we have bootloader unlock access? I'm going to be hopeful. For anyone who buys their device with 2.20 loaded, it would really suck to not be able to at least achieve root.
Question, gunny... do you know (assuming one has root and TBU), is there a way to freeze the updates? Is their a system app or process that could be frozen so that OTA's never show again?
So, I bricked my last A2 and had it replaced and the one they gave me is horrific (bunch of issues...). Anyway, I know I have to unroot, they will most certainly detect that. However, What about bootstrap? Do you think they will notice that when they bring it to the back to do their "troubleshooting"? Because I was just planning on unrooting and then uninstalling bootstrap app (incase they know what that is, i know that that wont remove they bootstrap). So, what are your opinions on that?
Fzx back to stock.
Sent from my MB865 using xda premium
tmease1 said:
Fzx back to stock.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Yeah thats never worked out well for me...
okachowwa said:
So, I bricked my last A2 and had it replaced and the one they gave me is horrific (bunch of issues...). Anyway, I know I have to unroot, they will most certainly detect that. However, What about bootstrap? Do you think they will notice that when they bring it to the back to do their "troubleshooting"? Because I was just planning on unrooting and then uninstalling bootstrap app (incase they know what that is, i know that that wont remove they bootstrap). So, what are your opinions on that?
Click to expand...
Click to collapse
Throw it in a microwave to kill it so it wont turn on.
Sent from my MB865 using xda premium
matt99017d said:
Throw it in a microwave to kill it so it wont turn on.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Ever since I bought a Moto phone I feel the need to do that every day
okachowwa said:
Ever since I bought a Moto phone I feel the need to do that every day
Click to expand...
Click to collapse
Lol.
Me too.....
Sent from my MB865 using xda premium
matt99017d said:
Lol.
Me too.....
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Horrible mistake. Live and Learn...unless youre a sophmore who doesnt have any money and is stuck with it for another year...omg.
okachowwa said:
Horrible mistake. Live and Learn...unless youre a sophmore who doesnt have any money and is stuck with it for another year...omg.
Click to expand...
Click to collapse
My case lol
Sent from my locked MB865
Not sure if I'm completely off topic but don't want to start a new thread either: so does AT&T/Motorola salvage the bricked phones returned/exchanged under warranty? I understand if you microwave it, it's gone for good, but otherwise do they have a way to salvage a phone with hosed bootloader or hard bricking? Will it require special hardware setup to recover these phones? I am sure bricking would be a common phenomena in Moto's lab ...
OMG, just took a look at your sign - okachowwa - your smartphone's histories usage so terrible ...
vinamilk said:
OMG, just took a look at your sign - okachowwa - your smartphone's histories usage so terrible ...
Click to expand...
Click to collapse
Dude's also only 15, which it states as well, and to cut the kid some slack!
Launched from my SAMSUNG-SGH-I747 Anti-MOTO Ballistic Missile
vinamilk said:
OMG, just took a look at your sign - okachowwa - your smartphone's histories usage so terrible ...
Click to expand...
Click to collapse
Hey now lol. I try I try. I totally fixed my Captivate...after I bought this AWESOME phone. But I didn't brick this one, it was a bad replacement, and my last one, yeah FXZ confused me so my ignorance overtook my ability to fix it, because I couldnt find the files on the forums (links were down) and flashed wrong ones (live and learn?). But yes, being a sophmore in high school I probably shouldn't being doing this stuff as I don't have any money lol.
kousik said:
Not sure if I'm completely off topic but don't want to start a new thread either: so does AT&T/Motorola salvage the bricked phones returned/exchanged under warranty? I understand if you microwave it, it's gone for good, but otherwise do they have a way to salvage a phone with hosed bootloader or hard bricking? Will it require special hardware setup to recover these phones? I am sure bricking would be a common phenomena in Moto's lab ...
Click to expand...
Click to collapse
Yes, unless the EMMC is corrupted beyond redemption they have special flashing tools to restore phones to a usable condition. Just think about when the phone is made; it is a blank slate. They have to have a way to flash it initially. They can use a similar method to resurrect it if it is not damaged beyond repair.
jboxer said:
Yes, unless the EMMC is corrupted beyond redemption they have special flashing tools to restore phones to a usable condition.
Click to expand...
Click to collapse
Hmmm ... that's exactly is my point; if it is all software, why doesn't it leak like RSDlite? Then users could recover these bricked phones themselves and no need of these warranty calls. It must be some special hardware (to be connected to JTAG?) which even our service centers do not have available. Then we could take our out of warranty phones to them and get it restored for a small fee. Now if I take a bricked phone to them, they change the motherboard and charge ~30% of the phone value.
kousik said:
Hmmm ... that's exactly is my point; if it is all software, why doesn't it leak like RSDlite? Then users could recover these bricked phones themselves and no need of these warranty calls. It must be some special hardware (to be connected to JTAG?) which even our service centers do not have available. Then we could take our out of warranty phones to them and get it restored for a small fee. Now if I take a bricked phone to them, they change the motherboard and charge ~30% of the phone value.
Click to expand...
Click to collapse
That is because there is an efuse that was blown as part of this process, and you can't unblow a fuse/efuse. That is why you are getting new boards. I was at one the AT&T service centers last week and we looked at one of the bricks, and it did throw 2 efuses that I could find. We could connect them to JTAG with the correct connetions, but we could NOT see the phone from the JTAG device/software.
jimbridgman said:
That is because there is an efuse that was blown as part of this process, and you can't unblow a fuse/efuse. That is why you are getting new boards. I was at one the AT&T service centers last week and we looked at one of the bricks, and it did throw 2 efuses that I could find. We could connect them to JTAG with the correct connetions, but we could NOT see the phone from the JTAG device/software.
Click to expand...
Click to collapse
Is it not an inefficient (or dangerous (or suicidal)) design that if you overwrite the bootloader (even by an older version) then a efuse blows somewhere and the motherboard becomes useless. You may refuse to boot if the bootloader isn't trusted but killing the phone in the process sounds too bad to me. Would this happen with phones with unlocked bootloader too?
kousik said:
Is it not an inefficient (or dangerous (or suicidal)) design that if you overwrite the bootloader (even by an older version) then a efuse blows somewhere and the motherboard becomes useless. You may refuse to boot if the bootloader isn't trusted but killing the phone in the process sounds too bad to me. Would this happen with phones with unlocked bootloader too?
Click to expand...
Click to collapse
No, this is a Motorola ONLY thing, as inefficient as it might be. There is no need for anything like is in a unlocked bootloader phone. This happens because these phones are just like iphones in that Motorola does NOT want us "playing" with them, or doing any kind of dev work on them, Moto phones have a HUGE history of being non developer friendly. That is also why certain devs like me find them a challenge and want to "breakthrough" all that.
jimbridgman said:
No, this is a Motorola ONLY thing, as inefficient as it might be. There is no need for anything like is in a unlocked bootloader phone.
Click to expand...
Click to collapse
Well, except their managers we all see how it backfired. It doesn't interfere with people who wants to stay stock, and if it gets bricked doing some dev, they get a warranty call (and maybe they have to swap in 90% cases). Doesn't help anyone.
However I had a Milestone before (why did I buy another Moto afterwards questions my sanity) but even if it had a locked bootloader (and after stock 2.1 no update was given), devs could port froyo and finally CM7 and CM9. I am hoping in spite of the lock, we'll be able to port CM9/10, keeping the kernel same. I am hopeful as LG Thrill 4G, Motorola Droid 3 has CM9 already.
Well I'm offtopic already so don't bother replying
does it give power options like when rooted? my power button was sticking like crazy and then when i tried to pop it up the whole thing flew out...
want to know what to say to VZW when i call for replacement...ie my power button was sticking and i couldnt do anything cuz power options kept coming up
would that be correct?
thanks
I think it shows hibernate and airplane mode and reboot. Its been so long since I've seen it I can barely remember. I've been rooted since the day I got this phone lol.
Sent from my ADR6400 using Tapatalk 2
djcyph said:
does it give power options like when rooted? my power button was sticking like crazy and then when i tried to pop it up the whole thing flew out...
want to know what to say to VZW when i call for replacement...ie my power button was sticking and i couldnt do anything cuz power options kept coming up
would that be correct?
thanks
Click to expand...
Click to collapse
I would just tell them it isn't working anymore. I've actually had that happen on another phone and they replaced it. I wouldn't send it back rooted though.
Sent from my ADR6400 using Tapatalk 2
---------- Post added at 12:49 AM ---------- Previous post was at 12:47 AM ----------
heath2805 said:
I would just tell them it isn't working anymore. I've actually had that happen on another phone and they replaced it. I wouldn't send it back rooted though.
And it's just a standard menu on stock when holding power, nothing like a rooted custom from menu.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my ADR6400 using Tapatalk 2
heath2805 said:
I would just tell them it isn't working anymore. I've actually had that happen on another phone and they replaced it. I wouldn't send it back rooted though.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
yea def wont send back rooted...yea think ill say something like that, wont turn on all the time and when does shuts down cuz power button is in
yea i was curious to what the standard menu consisted of so i sounded more like i was on stock
I sent an Eris back rooted, s off and unlocked before and heard no complaints so you may get lucky but I wouldn't do it if I could avoid it.
Sent from my ADR6400 using Tapatalk 2
disconnecktie said:
I sent an Eris back rooted, s off and unlocked before and heard no complaints so you may get lucky but I wouldn't do it if I could avoid it.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
i know not to send back rooted, ive unrooted b4....just want to know whats on the stock power menu lol
Verizon can see if you are rooted and any custom rom or modified kernel you are using. They have full access to all the information in the "about phone" screen in settings. If they wanted to deny a warranty claim due to being rooted, all they would have to do is look on their systems and see what you were running.
bastards said they will charge me 300 something if i send back without the power button
if i jam it in am i screwed either way if i send it back since i already callled??
asurion only has tblolts id rather wait till they out of stock and get rezound
djcyph said:
bastards said they will charge me 300 something if i send back without the power button
if i jam it in am i screwed either way if i send it back since i already callled??
asurion only has tblolts id rather wait till they out of stock and get rezound
Click to expand...
Click to collapse
Id call back and talk to a different person, then tell them the button fell out (you did not pop it out) if that dont work get escalated (talk to their manager.
Milimbar said:
Verizon can see if you are rooted and any custom rom or modified kernel you are using. They have full access to all the information in the "about phone" screen in settings. If they wanted to deny a warranty claim due to being rooted, all they would have to do is look on their systems and see what you were running.
Click to expand...
Click to collapse
that sounds like a load of crap
Sent from my ADR6400L using xda app-developers app
androidsupra said:
that sounds like a load of crap
Sent from my ADR6400L using xda app-developers app
Click to expand...
Click to collapse
I agree. I have been over my about phone with Verizon several times and even returned rooted phones to them and they never said crap. I think they ask because they want to see if you're going to slip up and tell them some wrong information.
Sent from my ADR6400 using Tapatalk 2
androidsupra said:
that sounds like a load of crap
Sent from my ADR6400L using xda app-developers app
Click to expand...
Click to collapse
+1 lol Verizon has no way to tell your rooted unless they have your phone in front of them. If they knew, you would be warned as soon as you root your device. Where do these people get their info?? Lol
Sent from my ADR6400 using Tapatalk 2
---------- Post added at 01:32 AM ---------- Previous post was at 01:16 AM ----------
disconnecktie said:
I agree. I have been over my about phone with Verizon several times and even returned rooted phones to them and they never said crap. I think they ask because they want to see if you're going to slip up and tell them some wrong information.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
Yeah most of them don't really care anyway. I had a touch pro 2 from Sprint, first phone I ever rooted. I panicked because I had to send it back, didn't know how to re-lock! Finally after searching and reading and searching I figured it out! Lol
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They can see your radio version every time you connect to their towers, They can see your software/kernel/baseband if they like through the information your phone sends to them as you use it. Also they still have stuff like Carrier IQ on phones that COULD even read you your text messages if they wanted. Dont think they cant see it because they can. They just dont let you know they can because it could be considered illegal.
Milimbar said:
They can see your radio version every time you connect to their towers, They can see your software/kernel/baseband if they like through the information your phone sends to them as you use it. Also they still have stuff like Carrier IQ on phones that COULD even read you your text messages if they wanted. Dont think they cant see it because they can. They just dont let you know they can because it could be considered illegal.
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This is BS because if that's the case they would have made me pay full price on two different occasions for phones that were rooted when I sent them back.
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Milimbar said:
They can see your radio version every time you connect to their towers, They can see your software/kernel/baseband if they like through the information your phone sends to them as you use it. Also they still have stuff like Carrier IQ on phones that COULD even read you your text messages if they wanted. Dont think they cant see it because they can. They just dont let you know they can because it could be considered illegal.
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Seeing the radio version doesn't tell any carrier that someone is rooted. Being rooted is software related not radio related. Not unless custom radios are around, which is not available for the tbolt and im sure not for any other phone for that matter.
The only info phones send to the network is account information so the tower knows whether or not to provide service. That's it.
If they knew more details about a device then they would have no reason to ask us about our phone. They wouldn't waste their time as the info would pop up on their computer screens. If they saw anything other than the latest official OTA, then they would tell you that they can't do anything and that you voided your warranty so even switching back to stock won't make them change their mind.
The fact they would "waste" time to find out every detail from you pretty much sums up that this info is NOT available to them. CSRs like to help the customer as quickly as possible to get them off the line and help the next. And at this moment, asking customers about their phones is the quickest way.
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So you think that those little forum signatures that can tell you what OS you are running, what browser and even your IP know more about your phone than your carrier?
Must be nice to be that gullible.
Think what you will, I know for a fact they can see the information. They literally don't care. The warranty is through another company and has nothing to do with Verizon. It is also perfectly legal to root your phone and do what you want with it as of July 26 2010 http://www.androidguys.com/2010/07/26/rooting-android-phone-longer-crime/
The only thing it does is void any extended warranty you bought. So do restore to stock for returns to asurion and the likes.
They ask you because the lower tier CS people do not have access to your phone information, if you are escalated enough you will eventually find someone who can and will rattle off all your information to you.
If you can provide proof then I will take back what I said and apologize. I've played dumb before in the past just to see if it was possible for tier 2 and 3 (technical departments) to know this information. I simply stated that I didn't know how to access the about phone section. They tried to "help" me access this section and i pretended I was getting frustrated. I asked them to see if there was a way for them to see it on their systems and they told me no. They couldn't "help" me with my pretend issue unless I gave them this info. So all I was given was generic troubleshooting tips. They then stated to take it to the store for the CSR to look at my phone for the software version. I did this on a couple of occasions just to get a different Rep each time.
Yes, your mobile browser sends browser info to a website, and OS info. User agent strings are sent so that a website will know how to display the website on the browser. You can easily set the user agent to the stock HTC user agent. But this is irrelevant to Verizon as I can install different browsers on my phone which have unique user agents for each one. Just because my phone sends a dolphin user agent or maxathon user agent and not the stock HTC user agent, this does not imply I am rooted.
OS version is very easy to hack. You can edit this by going to the build.prop and change the OS version to the stock version and I'm sure there is a hack to fake the kernal (you might have to recompile the kernal to change the name)
All the IP address provides is the owner of the IP address (i.e. verizon) and in some cases, the general location of where the IP is being used. Verizon's LTE/EHRPD network use private IP addresses so it would be difficult to pin point a phone or information based on IP. This network uses Dynamic IPs so your IP will not be the same all the time. You have to pay extra to get a static address (business account). It is illegal to use an IP to gain access to any additional information unless a court order demands this.
The point of this is that you can pretty much make your rooted phone appear stock if it was really necessary to do so. Its a variant of Linux and Linux is very easy to work with if you know what you are doing.
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OS version is very easy to hack. You can edit this by going to the build.prob and change the OS version to the stock version and I'm sure there is a hack to fake the kernal (you might have to recompile the kernal to change the name)
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Yup, does anyone just randomly do this though?
Sorry to cause the topic to get sidetracked like this, I was just trying to point out that Verizon don't care if we root or not.
Milimbar said:
Yup, does anyone just randomly do this though?
Sorry to cause the topic to get sidetracked like this, I was just trying to point out that Verizon don't care if we root or not.
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If you can root your phone, then its a start. Your typical average user doesn't know what root means or even care what possibilities exist. I am pretty much the only person at my job who is rooted and I've had people ask me how I got my phone to look a certain way and they want their phone like this. When I explain the root process, they say screw that. Most people I know who are rooted know exactly what they can do with a rooted device. And new comers to rooting eventually pick up speed. Linux may be intimidating at first, but once you play around, you see how easy it is.
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