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[Q] Time to speak up

Getting tried of watching my phone reboot. If going back to stock would resolve the issue I would do it. I called big red today and the pinhead I spoke to acted like it was the first time anyone had called about the TB rebooting on it's own. I'm looking at going to a different phone. I really think at this point it is a software issue that they need to correct. Just like with most businesses things are not addressed until they become a problem. So my thought is we should set a date when every one calls in to report their rebooting phones. We do this every week until we get a resolution. Anyone with me?

Wait... You are rooted and getting reboots? Are you on gb? Did you root or install your rom properly? What kernel?
Stock I had no issues. Non-Gb I've had mostly no issues... Some kernels less reliable than others, of course. But to be honest it sounds more like a user issue than a tb issue
Sent from my ADR6400L using XDA App
Sent from my ADR6400L using XDA App

Are you near a Verizon store? Verizon is usually very easy to convince that you need your phone replaced. (Although I think they will only replace it with the same model. But I'm not sure.) My Thunderbolt never reboots on its own but I know it is a problem that many Thunderbolts are experiencing, so maybe yours (and many others) is/are defective. I'm 99% sure if you go into a Verizon store and tell them that it randomly reboots all the time, they'll replace it for you.

I reverted back to stock and haven't had a single reboot or loss of data on three days. Just sayin'.
Sent from my ADR6400L using XDA App

I have read posts where people who are not rooted are getting reboots after they took the update. Have never had an issue with my phone until I took the update. Am going back to stock for a week or so to see if that clears things up.

Funny how VZW is changing their stance on it, almost as if it never has happened. About a month ago I went into a store and they told me that Im not the only one experiencing problems and that there will be a fix within 2 months.
I called VZW tech support and they told me that no one else is having reboots.. . . . I dont get it.

Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)

Can you specify what you mean when you say "both"? I have been getting reboots too - approximately 1 per day - but is there a process to flash each radio independently?
Sent from my ADR6400L using XDA App

sethschmautz said:
Can you specify what you mean when you say "both"? I have been getting reboots too - approximately 1 per day - but is there a process to flash each radio independently?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
No, but each flash has two radios
Sent from my ThunderBolt using XDA Premium App

Silvus said:
Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)
Click to expand...
Click to collapse
Any issues with tethering or gps using the old radios?
Sent from my ADR6400L using XDA App

Silvus said:
Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)
Click to expand...
Click to collapse
I still had reboots with both at .6, currently trying cdma.7/LTE.6.
Sent from my ADR6400L using Tapatalk

It is a hardware issue,that's where the few pricked phone came from,my original bolt had the reboot loop on stock but no one seems to want to hear that,it is a series of phones having the trouble and they are or have replaced most of them,as far as most of the other reboot go that is self made misery by not following directions or not reading to find the fix, this bolt I have now has no reboot issues and it has a mat finish to it,the other one and a few I have seen that had issues had a smooth glossy finish.
Sent from my ADR6400L using XDA Premium App

satseaker said:
It is a hardware issue,that's where the few pricked phone came from,my original bolt had the reboot loop on stock but no one seems to want to hear that,it is a series of phones having the trouble and they are or have replaced most of them,as far as most of the other reboot go that is self made misery by not following directions or not reading to find the fix, this bolt I have now has no reboot issues and it has a mat finish to it,the other one and a few I have seen that had issues had a smooth glossy finish.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I would love to think its a hardware issue, but my phone was solid from day one. Then I took the update and get these random reboot.
Sent from my ADR6400L using XDA App

It is not a hardware issue. It is a problem with the update and how certain phones installed it. Verizon is in the process of making a new update and has been working on it with HTC for a little while now & expect to have it going out this month. For some reason the software does not talk to the towers properly with some models & the hardware does not get the proper info which causes the reboots. Exactly how to tell which phones are affected, I don't know. My friend is trying to find out for me.
I can say that I ran my phone with rooted stock & moved up to the rooted update when it was available which I am still on and I have not had any issues at all besides the low recorded video audio which the update seems to have fixed for me.
My phone is:
Rooted stock & radios w/update
Adrynelynes 4.47 Kernal

I am telling you what HTC said they admit that a certain series is defective hence the snappy replacement. Just cause one Rom works and another doesn't isn't always the Roms fault,ever had a CPU that would run one OS and not another or RAM that worked fine on xp but not win 7 once the defective hard hits its limit it will fail. I have seen hardware work fine overclocked and the exact same hardware crash with half the settings,or a motherboard run suse fine but put Windows on it and it dies a week later. I didn't say they all were defective just one series of them and when they did the update a lot of the phones started to fail and some didn't,so does that tell you hardware or software,if one can run fine and the other fails its either a bad flash or bad hardware. Take your pick
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I didn't do the update over the air on my other bolt, I downloaded it from HTC and it killed the phone,but the same download is on this phone and it works just fine,not one reboot, and its still stock and not rooted. The other one was dated Dec
10 and this one is dated Feb 11, I would just about guess they tweaked the update to weed out the bad phones faster,makes sense to me.
Sent from my ADR6400L using XDA Premium App

satseaker said:
I am telling you what HTC said they admit that a certain series is defective hence the snappy replacement. Just cause one Rom works and another doesn't isn't always the Roms fault,ever had a CPU that would run one OS and not another or RAM that worked fine on xp but not win 7 once the defective hard hits its limit it will fail. I have seen hardware work fine overclocked and the exact same hardware crash with half the settings,or a motherboard run suse fine but put Windows on it and it dies a week later. I didn't say they all were defective just one series of them and when they did the update a lot of the phones started to fail and some didn't,so does that tell you hardware or software,if one can run fine and the other fails its either a bad flash or bad hardware. Take your pick
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I wasn't aware of HTC stating there was some defective hardware. Never saw any references to it. If thats the case then glad they acknowledged it.

It's definitely not a hardware issue. Its a radio/ signal issue. Verizon does know about it, and is working on getting a new update out there. I know this, for a fact.
Sent from my ADR6400L using XDA App

jett2314 said:
I have read posts where people who are not rooted are getting reboots after they took the update. Have never had an issue with my phone until I took the update. Am going back to stock for a week or so to see if that clears things up.
Click to expand...
Click to collapse
My TBolt is not rooted and before the update I had no problems at all but after the update the random reboots started. Battery life is acceptable but could be allot better.
Called Verizon yesterday and they acknowledge the problem and actually said HTC is aware of the problem and are working on it but have no expected date as to when it will be fixed. I believe it is definitely is a software issue and will be fixed when the official Gingerbread is released. Just my 2 cents.

Does everyone have the TOUCH SCREEN ISSUE.

Does everyone have it?
Fast swipes don't register...
Lets post please to find out how wide spread it is.. Thanks.
I've hard reset ,no apps. Still does it..
Here is mine ... http://www.youtube.com/watch?v=3n_LMhC8Y68&feature=youtube_gdata_player
Replaced today,got a sharp, let's see what this does...

Is this the problem you are talking about?
I have the issue where the touchscreen will stop responding at random times. Is that your issue? It is very annoying I got my phone at walmart 3 weeks ago.
Sent from my HTC Sensation 4G using XDA App

This is the only issue I have:
I started seeing the issue with using the ring to unlock my Sensation a couple of days ago.
I found that if I wait about 2 or 3 seconds after pressing the power button to come out of stby, using the ring to unlock works fine.
This is on the TMO US with the AUO screen.
Sent from my HTC Sensation 4G using XDA Premium App

It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now

i do not have the TOUCH SCREEN ISSUE

On my first set of sensations, my wifes phone had touch screen issues from day one and mine was fine for the first week then started all of a sudden. Now on the second set, both phones are pretty much useless when plugged in to charge. Both phones purchased here in Tucson. Same store, different build dates.
Sent from my HTC Sensation 4G using XDA App

I have issue with my device bought from expansys USA and also with another one from Expansys, two more from an ebayer (SEA version).
The issue was with all three which i have sold and the one iam using now..
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.

smashpunks said:
Does everyone have it?
Lets post please to find out how wide spread it is.. Thanks.
Click to expand...
Click to collapse
Never had any touchscreen issues with my Sensation. I did have issues with my G2x....but a factory reset cleared that up if I recall.
Does it still do it after a factory reset, fresh, with NO 3rd party apps installed?
If so, ya got a faulty device.

Well, I'm coming from the G2x, so I know from speed - but I have NO touchscreen issues.
Sent from my HTC Sensation 4G using XDA App

skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
Click to expand...
Click to collapse
Thats a load of bollocks. I don't have any touchscreen issues, and I came from the g2x, which is a speed demon.
In fact I have virtually zero issues with the sensation.
Sent from my HTC Sensation 4g with extreme prejudice

Not sure how to vote. I have no issues swiping fast however I can never get it into that carousel mode where the home screen whirls around real fast.

Lock screen....the lock will not move to unlock all the time...and it will not let me click over to answer a different call....
Sent from my HTC Sensation 4G using XDA App

skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.

graffixnyc said:
It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now
Click to expand...
Click to collapse
Same here, i had this issue on days 5 and 6, then it just disappeared. I didn't change any settings and i didn't install/uninstall any apps (that i could remember). Only thing that changed, i drove to summer home on day 5 and it was very high humidity in house when i arrived...
Poll needs another option: Yes, but it fixed itself.

skr_xd said:
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.

Here is a video about that. Post here if you unlock the phone only you hold the ring from its left side like on the video.
http://www.youtube.com/watch?v=W-0oHIdYm0A

mysterioustko said:
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.
Click to expand...
Click to collapse
Ha exactly what I said
Sent from my HTC Sensation 4g with extreme prejudice

Actually i had problems with 2 devices i bought from a ebay seller which are singapore versions (SEA) and 2 from Expansys USA. Out of those one from expansys is what iam using now. I have sold the other three.
May be the problem is not for all devices then like what i thought with my experience. May be some batches???

no issues here everything works perfect ,actually almost too sensitive

bendotson said:
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.
Click to expand...
Click to collapse
....oh boy......here we go again.....the same thing was said about the nexus one....people constantly whined about it having a "grounding issue"...then an update was released and the "issue" people had with "grounding" was gone......
There is no "grounding issue" with the phone. Simple as that.

[Q] Can I eliminate battery pulls?

I have two G2x running 2.2.2 stock and have at least 1 battery pull per week. I can live with it, but my wife is a med pro and is on call. She can't pull her G2x out of her purse and find it's been dead (black screen, no key response, sometimes hot next to camera lens) for who knows how long.
I recently discovered that dayly commanded reboots may reduce the problem.
She NEEDS her phone - I can't spend time trying a thousand ROMs to fix the problem. Has anyone specifically fixed this problem by switching to a specific ROM? She does not need a2dp but does use GPS and camera. I NEED a2dp but may live with stock rom.
I personally believe this problem is a driver or app is going out to lunch, hammering a chip. After battery pull, the battery meter shows noticable reduction.
Other options are we can still bring our phones back to CostCo - should I get my wife another G2x? An HTC?
Thanks for any "desing of experiments" input. Like, "I had this problem and used this ROM or loaded this driver or ??? and the problem went away".
I can live with spurious reboots - just can't have battery pulls.
Please and thanx!
-Bob

Since I've upgraded to 2.3.3, I've yet to pull my battery. Hopefully it stays that way.
Sent from my LG-P999 using XDA Premium App

Im running Cm7 nightly 93...runs flawless so far with no problems...idk what causes it but i do know its annoying
Sent from my LG-P999 using XDA App

Your best bet is to request a replacement from T-Mobile. I used to have that problem as well. I even got Asurion insurance just in case.
Sent from my LG-P999 using XDA App

Major Atrix 2 Problems!

So I've been an atrix 2 user for a few months now and its a great phone...Its rooted and I just updated it with the latest ota update and kept the root and all of that good stuff. But one problem that I have been having with my phone for the past month or so is that my phone will heat up like CRAZY! Then restart and then it wont let me use it. The power button doesnt let me turn the phone on...nothing. The only way I can wake my screen is by putting the power chord in and that just lights it up it doesnt let me use the phone. It shows that everything is functioning in the background I still receive messages and my apps update ect. but I cant use me phone. It goes through this cycle for about an hour then completely kills my my battery after it runs its course. I have no idea whats wrong with my phone. Can anyone help or have any suggestions? Anything would be appreciated!

Sounds to me that you need a new phone. Is it through att? You may need to do a warranty exchange.
Sent from my SAMSUNG-SGH-I997 using xda premium

Yes it is from AT&T I had to do the same thing with my original Atrix, but I traded up for the atrix 2

That doesn't sound good... the OG Atrix had a couple problems with that but I've never experienced it on the A2. You should try for a warranty exchange... look at the noob thread and flash the fxz, apply the OTA update and then take it to AT&T.

Yeah I think thats what I'm going to end up doing...this especially happens when I'm listening to music on my phone it loves to freak out on me. I'm just starting to have my doubts about Motorola because my original Atrix gave me problems and I so desperately hoped that it would be fixed in this version. Is it just bad luck I got 2 phones from motorola that both freak out on me? or is it me?

I'd say bad luck.
I've had 4 A2's and, while none of them were perfect, none of them had overheating problems.
Sent from my MB865 using Tapatalk

drummerkid_167 said:
Yeah I think thats what I'm going to end up doing...this especially happens when I'm listening to music on my phone it loves to freak out on me. I'm just starting to have my doubts about Motorola because my original Atrix gave me problems and I so desperately hoped that it would be fixed in this version. Is it just bad luck I got 2 phones from motorola that both freak out on me? or is it me?
Click to expand...
Click to collapse
My A2 is my first Motorola. I have an htc and two samsung phones and my A2 is by far more stable than any of my previous phones. I would say you have just gotten two bad phones. Do what you want to but i would stick with Motorola. Just giving my two cents.
Sent from my SAMSUNG-SGH-I997 using xda premium

Try cpu master pro and change governor to ondemand.
It works on my a2.
The major problem for me now is sometimes signal dissapear.
Sent from my MB865 using Tapatalk

kojitabe said:
Try cpu master pro and change governor to ondemand.
It works on my a2.
The major problem for me now is sometimes signal dissapear.
Sent from my MB865 using Tapatalk
Click to expand...
Click to collapse
Interesting if the problem is the governor...
Also for a free way to change the governor use ROM Toolbox (free) and go to CPU Sliders.
Sent from my MB865 using Tapatalk

I really appreciate all the feedback from everyone, what I did so far is that I flashed the stock FXZ file back to my phone then updated and seems to be working like a charm buy I still think its too soon to say how its really doing. Instead of second guessing myself I think Im going to get a fresh A2 today hopefully and I won't have any problems like this again! Thanks to all the help from everyone!
Sent from my MB865 using XDA App

drummerkid_167 said:
I really appreciate all the feedback from everyone, what I did so far is that I flashed the stock FXZ file back to my phone then updated and seems to be working like a charm buy I still think its too soon to say how its really doing. Instead of second guessing myself I think Im going to get a fresh A2 today hopefully and I won't have any problems like this again! Thanks to all the help from everyone!
Sent from my MB865 using XDA App
Click to expand...
Click to collapse
I would also take a good a good look at the apps you use, some apps leave themselves running and take some good resources, and can cause your phone to overheat because of this. take a look at the resources in use from settings --> applications, go to the running apps tab, do this when the phone is hot and see what apps are taking a good bit of resources. Just a thought, as I have had this issue before, not on the exact phone I am on now, since I found the offending app and did not reinstall it the last time I got a replacement of this phone.

I wish I could check it when my phone gets hot, but when it gets to that point my phone boots me out. Not letting me touch it at all :/
Sent from my MB865 using XDA App

Apparently the systempanel app (paid version in the market) can identify which apps were running when your phone rebooted, won't tell you whats causing it but may get you close. I dunno how to use th app very well though but I heard good things.
Sent from my Motorola Atrix 2 with AT&T 4G

I've started having this problem today as well. Two days ago I noticed a very quick drop in battery level to almost nothing after going below 50%. Same thing yesterday and today. Today was the first day that I noticed the severe overheating.
I'm using the SCv5.1 ROM. I've been using it for about a month without trouble, but any chance that's the cause? I'd love to not need to return the phone to ATT.

The only time I experienced these symptoms was after restoring an AtrixBlaze ROM.
Flashed back to stock w/root, then OTA. Restored a backup of RebelROM. No problems since. Was very concerned for a day that it had some how damaged the phone.
I've been through Iphone, Palm Pre and HTC, this phone beats them all except for WebOS which was the software on the Pre. That was an amazing OS with a lot of potential.
Sent from my MB865 using Tapatalk

Using Jimbridgman's advice above, I looked at some of my apps. I had been using Green Power Premium (paid) and it just updated a few days ago. I disabled it and have not had an issue since, but I have yet to go through an entire power cycle.

I bought my Atrix 2 in India yesterday. Everything works like charm except the earpiece. The voice I get from the other party is so shrill that I need to keep my phone away from my ear to understand what they are saying . There are 4 settings in all to change the voice quality of the earpiece but it seems they are of no use. On the last setting, I can even hear my own voice from the earpiece. Also, when I tap my phone around the 3.5mm jack area, I hear a sound that makes me feel that something is loose inside. Is it a known issue or a bug or its just me who’s facing this? What’s the way out? Thanks in advance.

[Q] Are you kidding me?

Why are our sensations rebooting like crazy these days?At first, I thought it was just my phone,but soon realized everyone has the same issue.
No matter what ROM I install, my phone turns off randomly. Whats going on? Someone please help if they have a solution cos I am seriously beginning to hate my sensation.

It has been about a year since most sensations were bought...
That's 500 charging cycles and for some batteries that's enough
Take your battery out and see if it got swollen or some liquid oily marks are visible, or even tiny silvery cracks.. those indicate the battery is dying.
Sent from my HTC Sensation using xda premium

Raven2k said:
It has been about a year since most sensations were bought...
That's 500 charging cycles and for some batteries that's enough
Take your battery out and see if it got swollen or some liquid oily marks are visible, or even tiny silvery cracks.. those indicate the battery is dying.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Could this reboots be caused by bad radio or firmware? I am getting them too, pretty often and the story is same - different roms, nothing changed.

Have you tried This or This?

bosslabs said:
Why are our sensations rebooting like crazy these days?At first, I thought it was just my phone,but soon realized everyone has the same issue.
No matter what ROM I install, my phone turns off randomly. Whats going on? Someone please help if they have a solution cos I am seriously beginning to hate my sensation.
Click to expand...
Click to collapse
Need more information. Are you overclocking too high? Undervolting? Flashing back and forth between kernels without reverting some of the files they change? Mixing 3.32/3.33 firmwares and ROMs? Matching radio/RIL combos? Restoring old data through Titanium Backup? There's a whole bunch of stuff that could cause reboots TBH.
Have you tried running stock (firmware, kernel, ROM, radio) for a few days to see if the reboots keep coming? If they do, then it's your hardware and you should look into warranty if you still have one. If not, then it's something you're doing during your setup process.
I've just been running rooted stock ICS lately and my phone has been incredibly stable. I did get some reboots last week, but it turns out they were caused by the recent update to Google Maps. I uninstalled the updates and the problem went away.

Had mine a year and never had reboot issues!

You know what I love most about this thread?
The complete lack of usefull information like logcats, last_kmsg, and other logs as well as kernel info, firmware info, UV status/OC status.
@OP get those things then we can help more

My guess is you've updated your gmaps. Anything that uses any oart of gmaps/location service is fubared on the last update.

Thanks guys for the replies. Well as suggested I have formated my sd card,super wiped (using ARHD superwipe script) and installed the viper 1.1 ROM.So far no reboots, and I will not update google maps.Have been changing ROM's like crazy, so this must have messed up my phone. I will post logcats and other info if I get reboots now.
Again thanks for all your inputs guys, was about to throw away my phone.

Upgrade your battery to the anker battery. Its like £11 from amazon.co.uk
Sent from my HTC Sensation using xda app-developers app

8 quid, received today. Anker from Amazon UK.
Sent from my HTC Sensation using Tapatalk 2

That problem was driving me nuts every time I used maps or navigation. Uninstalled the update and all was well again.

-I updated latest Gmap and my xe reboot issue too, i use titanium backup restore to previous Gmap and problem is gone..
-Anyway it's time for me get an Anker Battery as spare...