Asus eee pad touchscreen multitouch lock problem - Eee Pad Transformer Q&A, Help & Troubleshooting

Hi,
I have recently had a problem with the touchscreen. If you were to swipe your finger a lot over the screen (for example playing fruit ninja) you would be unable to use any of the bottom buttons (like the home button)
I did a little investigation work with the app 'touch test' and I have found what is happening. If you did the swiping action the first finger touch (finger one represented on blue by the app) would lock. If you were to swipe your finger again across the screen it wouldn't registered as the first finger touch, but the second. The bottom bar navigation buttons only respond to the first finger touch.
Sorry if that was confusing in short: The tf screen thinks a finger is touching the screen when it is not, and any finger that touches the screen after that would be represented as another multitouch.
As far as I see there is only one solution: Hit the power button to make it sleep and then wake it up.
I have noticed that their have been several other threads on this, none of the other users had any luck. Wiping the device doesn't help.
Has anyone else noticed this.
Thanks

Have you tried an anti-fingerprint screen protector? I'm wondering if skin grease is possibly the cause of this (I don't experience any such problems, although admittedly I don't play fruit ninja et al, and have a screen protector on).

grainysand said:
Have you tried an anti-fingerprint screen protector? I'm wondering if skin grease is possibly the cause of this (I don't experience any such problems, although admittedly I don't play fruit ninja et al, and have a screen protector on).
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I thought of that for a while. But when you put it into sleep and wake it up it's perfectly fine. Maybe doing that undoes all of the inputs. I'll try cleaning up the screen. I admittedly do have sweat hands

Related

HTC Action Screen & Screen Alignment

Can somebody help me please, I tried installing a cab of the HTC Action Screen app from the touch dual on my Herald, after installing I noticed that the top right corner of my screen was not responding to my stylus taps. tried realigning the screen still no joy.
So I uninstalled the app but I still have the screen alignment issue, is there anyway to fix this without a hard reset?
sorry if this is posted in the wrong section as I didnt know if this was just a herald problem or if everybody had this problem?
s4vva said:
Can somebody help me please, I tried installing a cab of the HTC Action Screen app from the touch dual on my Herald, after installing I noticed that the top right corner of my screen was not responding to my stylus taps. tried realigning the screen still no joy.
So I uninstalled the app but I still have the screen alignment issue, is there anyway to fix this without a hard reset?
sorry if this is posted in the wrong section as I didnt know if this was just a herald problem or if everybody had this problem?
Click to expand...
Click to collapse
It could be an old issue with a new device. Back in the day of PPC's it was found that some screen protectors slid under the case of the touch screen causing the screen to not respond appropriately. If you have recently put on a new screen protector or removed one, check the area just beyond the location where it is not responding. You might find something holding the screen down permenantly causing it to not respond. If there is nothing there and none of the things are present, I too am at a loss.
Just an idea.
Did you try a soft reset to remove the remnants of the application you removed?
@Just about right
Dont think it is the screen protector as I have had the same one on since I bought the device (almost a year now) without any problems.
@wovens
yep tried that
Ineterestingly if I open notes and tap the screen I get a dot in the right place, if I tap the top right corner it draws a vertical line downwards from the top right to the bottom. In the meantime what I have done is run the screen alignment, placed the styles in the middle of all '+' except the one in the top right corner. For the one in the top right corner I aimed a little lower than the centre, this allows me to click the X in the top right with the stylus if I aim above the box. not ideal but it will do for now as I dont have the time to reset this week...

Raphael Issues List:

Right, I can't see an Issues list for this device yet so I'll start one:
1. A couple of times now, I've left my phone to charge overnight and woke up to an unresponsive device. Power button does nothing, screen is off and only way to get it device back up and running is to poke the soft-reset button OR remove and reinsert the battery.
2. Unresponsive buttons: every now and then the "right" button of the D-Pad does nothing, then suddenly it will start working again, same with the "Back" button though much more infrequent/noticable than the D-Pad issue I've experienced.
I did not expierence the first problem with the charging issue.
To close and app you can use the (arrow pointing left) key but sometimes i have to push it like 3 or 4 times before it respond.
Same with the touchscreen but i fixed that by increasing the touchpad sensitivity with a regedit.
My device has reset a few times while I been reading email or texts.
John
Guys. The whole phone besides the keyboard is touch sensitive. So the whole front keys and touchscreen. Increase sensitivity and it should work fine.
Kraize92 said:
Guys. The whole phone besides the keyboard is touch sensitive. So the whole front keys and touchscreen. Increase sensitivity and it should work fine.
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Erm, I'm sorry but that's not right is it. The D-Pad, Send, End, Home and Back buttons are actual buttons as opposed to touch sensitive.
The zoom wheel is obviously a "touch" area too. The issue I am descriping seems to suggest that the switches might be a bit flakey rather than anything else.
no he is right all the buttons are PRESSURE (he said touch) sensitive..when they unvieled the diamond the ceo of htc demonstrated that the keys are pressure sensitie and even the cameria button can SENSE when your finger is approaching to ready the zoom ..here is the youtube vid
http://www.youtube.com/watch?v=YTd3SUPSJsMit
pazookie said:
no he is right all the buttons are PRESSURE (he said touch) sensitive..when they unvieled the diamond the ceo of htc demonstrated that the keys are pressure sensitie and even the cameria button can SENSE when your finger is approaching to ready the zoom ..here is the youtube vid
http://www.youtube.com/watch?v=YTd3SUPSJsMit
Click to expand...
Click to collapse
Sorry my bad. WM phones used to be called touch sensitve but in reality they're pressure sensitive. The only touch sensitive phones out currently are the iPhones and the Omni I would say.
Syphon Filter said:
Erm, I'm sorry but that's not right is it. The D-Pad, Send, End, Home and Back buttons are actual buttons as opposed to touch sensitive.
The zoom wheel is obviously a "touch" area too. The issue I am descriping seems to suggest that the switches might be a bit flakey rather than anything else.
Click to expand...
Click to collapse
If the were actual buttons they would be capable of being pushed in which it's not possible to do
Issues:
HTC task man doesnt work properly.
Poor reception
Too many startup apps/services put on by htc to provide touch interface (which i hate)
why on eart you use operaloder on phones stratup just to get 2-3 more seconds fast load time for opera.
i think htc just over done this touch crap.
could anoyone access setupfiles on rom so i can use plain wm6.1
Kraize92 said:
If the were actual buttons they would be capable of being pushed in which it's not possible to do
Click to expand...
Click to collapse
Hang on, you clearly don't own either Touch Pro or a Diamond, the D-Pad, Call, End, Home and Back buttons CAN BE PUSHED IN. They are actual buttons.
Syphon Filter said:
Hang on, you clearly don't own either Touch Pro or a Diamond, the D-Pad, Call, End, Home and Back buttons CAN BE PUSHED IN. They are actual buttons.
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Click to collapse
No. I'm sure of it. I have demoed both a touch pro and a diamond. I meant that they CANNOT be pushed in as you can on the kaiser. I know this for a fact and on every video you will see that it is mentioned as a pressure sensitive all around except for the keyboard. I'm sure of that. They are not real buttons. I guess you could push it in if it's just a piece of glass and paper underneath the actual pressure sensitive touchpad, but it wouldn't make it real buttons. I know what I'm talking about Unless HTC suddenly decided to make them real buttons which would kill their profits so I'm assuming that they wouldn't do that either. I demoed it about 2-3 weeks ago.
Syphon Filter said:
Right, I can't see an Issues list for this device yet so I'll start one:
1. A couple of times now, I've left my phone to charge overnight and woke up to an unresponsive device. Power button does nothing, screen is off and only way to get it device back up and running is to poke the soft-reset button OR remove and reinsert the battery.
2. Unresponsive buttons: every now and then the "right" button of the D-Pad does nothing, then suddenly it will start working again, same with the "Back" button though much more infrequent/noticable than the D-Pad issue I've experienced.
Click to expand...
Click to collapse
1 - Not had that problem - hopefully that'll go after your next hard reset or ROM update - these damn things always have, and always will behave differently for different people, it seems!
2 - My Back button missed my press once or twice, but I think it's more of a hardware issue than a software issue though (or possibly user error!). I'll tell you now though, hitting the "Right" button on my Diamond was next to impossible. It was extremely stiff, and would eventually register as a press on the "Hang Up" button. Drove me absolutely mental! But I think I was the only Diamond user who had that problem, and my Raphael is fine.
having got one in my hand - they are tactile push bottons - i.e you push them until it clicks before an action happens.
ardsar said:
having got one in my hand - they are tactile push bottons - i.e you push them until it clicks before an action happens.
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Click to collapse
Then I must be crazy. Since all I have to do is touch the button and a action happens. But my pressure threshold is very high.
Kraize92 said:
No. I'm sure of it. I have demoed both a touch pro and a diamond. I meant that they CANNOT be pushed in as you can on the kaiser. I know this for a fact and on every video you will see that it is mentioned as a pressure sensitive all around except for the keyboard. I'm sure of that. They are not real buttons. I guess you could push it in if it's just a piece of glass and paper underneath the actual pressure sensitive touchpad, but it wouldn't make it real buttons. I know what I'm talking about Unless HTC suddenly decided to make them real buttons which would kill their profits so I'm assuming that they wouldn't do that either. I demoed it about 2-3 weeks ago.
Click to expand...
Click to collapse
I'm not going to get into an argument over this but the 9 buttons (Home, Back, Call, End, Up, Down, Left, Right and the centre of the D-Pad) on the face of the Diamond and the Touch Pro are buttons which have a tactile feedback, a press will not register until you "feel" the button pressed. The only thing in that area that is a "touch sensitive" thing is the zoom wheel.
Just because the area looks flush does not mean they are not buttons. There's a single piece of material that covers that area but I can assure you there are individual switches under there that provide a tactile feedback. You HAVE to feel that feedback for the button to do anything, simply touching it will have no effect unless you are using the zoom wheel functionality.
If you believe anything else you are wrong.
Kraize92 said:
Then I must be crazy. Since all I have to do is touch the button and a action happens. But my pressure threshold is very high.
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Click to collapse
1. What do you mean "my pressure threshold is very high"? Are you talking about the registry settings?
2. I thought you didnt have a Touch Pro or Diamond?
I said I didn't own one. Doesn't mean I don't have one in hand right now I have family members and friends that work for HTC america and AT&T.
Yeah. Registry settings/Advance Config for diamond
Kraize92 said:
I said I didn't own one. Doesn't mean I don't have one in hand right now I have family members and friends that work for HTC america and AT&T.
Yeah. Registry settings/Advance Config for diamond
Click to expand...
Click to collapse
Yes. Ok.
Anyway, so you're saying that device you have in your hand right now has no tactile feedback on the front face buttons?
If have insiders at HTC why did you ask for donations so you could get a Touch Pro in the other thread?
Syphon Filter said:
Yes. Ok.
Anyway, so you're saying that device you have in your hand right now has no tactile feedback on the front face buttons?
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Click to collapse
EDIT: Okay. Maybe I'm mistaken. It's only the d-pad that's pressure sensitive. The buttons are tactile even though they feel as if they are pressure sensitive because I don't push into it like I did with the front face buttons on my kaiser.
ah, you've seen the light. The button DOES push in but the panel is one solid "sheet" that covers all the buttons.
The "wheel" is the only touch sensitive bit. The 5 navigation functions of the d-pad (up down left right select) are all tactile buttons that work off little switches.
Syphon Filter said:
ah, you've seen the light. The button DOES push in but the panel is one solid "sheet" that covers all the buttons.
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Click to collapse
Actually. I should show you the light I'm right.
[Link]
Click number 3 and read this caption: "Swipe your finger across the screen to scroll through contracts, zoom, and pan web pages, browse your music library, and more, or press the touch-sensitive buttons to navigate and control your phone."
So concluding to that original fact that I was indeed right

Navigation touch circle

Hi, I just got my TP but I have encountered a problem with the navigation control which supposed to be touch sensitive. I have tried to zoom in and zoom out sliding my finger clockwise and counterclockwise around the circle but it's not working. It doesn't work in opera, photoalbum, messages. Am I doing something wrong or is it hardware problem and I should get a replacement??
When I first got my TP, I ran into the same problem. Make sure that you're not using your finger ON the circle, but just outside of it on the flat part. That entire bottom piece with the 4 buttons is actually a touch pad as well. So you'll run your finger just outside of the circle, and not on the circle itself.
Hope this helps.
Kevin
I have slided outside the circle just like the manual says but still no luck

Multi-touch sensor - strange

Decided to test the multi-touch capabilities of this phone since my last two HTC devices had a very crappy sensor (G1 and Nexus One).
This phone seems to test fine for two fingers but the instant I put down a third finger the apps that shows the hardware inputs stop responding to finger movement and doesnt show the third input. As soon as I lift my third finger, the sensor starts to report the correct position of the two fingers.
Has anyone come across this ? Is it the apps fault or did HTC again cheap out with the digitizer ?
Go into settings, find the screen setting and then touch the 3-finger setting. Then you can use up to 5 fingers.
Know you're phone, before you're judging it.
simnik123 said:
Go into settings, find the screen setting and then touch the 3-finger setting. Then you can use up to 5 fingers.
Know you're phone, before you're judging it.
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Click to collapse
Excellent.
To clarify: uncheck the 3 finger gesture option.
The phone seems to handle upto 5 inputs now.
Thanks !

Edge touch issue

Hi, I've recently got this phone. I noticed that direct taps on the curved area are not working (e.g. tapping the backspace button on keyboard). However when I swipe through the curved area, it seems to work.
Is this normal with this device or just an issue with my unit? This is my first curved screen phone.
Thanks.
(Not using tempered glass protector)
Seems to be intended behaviour as a way of stopping accidental touches, swiping is different as it's mostly for gestures, swiping from the right to open drawers etc.

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