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Powered up phone today.. have the 4glte light and bars but no data.. been back and forth to Att&t store.. changed SIM card and they are telling me about a "switch" ? Guy was saying this has happened before.. will wait till tomorrow and see what happens.. Phone has been working flawless thus far.. rooted and DaG's awesome kernel...
Has this happened to anybody here? phone works fine, but can't get any network.
Go in to settings make sure you have Data enable under wireless/ network.
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Dxtra said:
Go in to settings make sure you have Data enable under wireless/ network.
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It is... Im a noob but not that NOOB. lol
Lol thats good. You said your sim was switched? Id call att and talk to them on the phone and tell them your delima ... make sure that your data was properly provishioned . Forget the people at the store talk to a tech on the phone
silver03wrx said:
Lol thats good. You said your sim was switched? Id call att and talk to them on the phone and tell them your delima ... make sure that your data was properly provishioned . Forget the people at the store talk to a tech on the phone
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Oh I did that.. they are worse than the fools at the store.. lol
Sim card was switched so must go thru the switch to have lte data enabled and enabled to your account. Also, unfreeze your visual voicemail.
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GalaxySkyrocket500 said:
Powered up phone today.. have the 4glte light and bars but no data.. been back and forth to Att&t store.. changed SIM card and they are telling me about a "switch" ? Guy was saying this has happened before.. will wait till tomorrow and see what happens.. Phone has been working flawless thus far.. rooted and DaG's awesome kernel...
Has this happened to anybody here? phone works fine, but can't get any network.
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What version of da G's kernel are you using?
Sent from my SAMSUNG-SGH-I727 using xda premium
iOSlulz said:
Sim card was switched so must go thru the switch to have lte data enabled and enabled to your account. Also, unfreeze your visual voicemail.
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Yeah, but when I got the phone new.. its was instant and I was on.. no wait..
mr_clean5953 said:
What version of da G's kernel are you using?
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0.3 Kernal.. stock rom.. got 6500 AntuTU
GalaxySkyrocket500 said:
Yeah, but when I got the phone new.. its was instant and I was on.. no wait..
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Are you on da G's .4 kernel? If so switch back to stock kernel I had the same issue on that kernel
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mr_clean5953 said:
Are you on da G's .4 kernel? If so switch back to stock kernel I had the same issue on that kernel
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No.. I am on the 0.3 kernal. had it for a week and half or so.. no issues till today.
GalaxySkyrocket500 said:
Yeah, but when I got the phone new.. its was instant and I was on.. no wait..
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You didn't get it on black Friday, really busy days gets the queue quite long for activations or data changes.
Did u unfreeze your visual voicemail yet?
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iOSlulz said:
You didn't get it on black Friday, really busy days gets the queue quite long for activations or data changes.
Did u unfreeze your visual voicemail yet?
Sent from my SAMSUNG-SGH-I727 using xda premium
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I got this phone 3 weeks ago... I did unfreeze that app... still nothing.
Reboot
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iOSlulz said:
Reboot
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I did a million times.. take battery out.. etc.. rebooted via cvm as well..
I might dump this and get a Galaxy s2 and have fun..
Still no data.. its been over 12 hours without any data...
Should I have purchased the Galaxy s2 instead?
Same thing happens to me today, I flashed back to stock and nothing, also changed sim card and re-register the IMEI, AT&T tech support on phone find there are a problem with APN "pta" because he create a "phone" APN and bring back 4g data but no LTE, it looks like we have some type of problem on the "pta" signal.
matrox00612 said:
Same thing happens to me today, I flashed back to stock and nothing, also changed sim card and re-register the IMEI, AT&T tech support on phone find there are a problem with APN "pta" because he create a "phone" APN and bring back 4g data but no LTE, it looks like we have some type of problem on the "pta" signal.
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Wow.. I'm glad I'm not crazy.. this sucks... I hope this Lte is not a smoke and mirror show... I have replaced the sim card, talked with every tech on the phone, reflashed to stock..nothing as well.
I am going back tomorrow to Att&t store to either get a refund or get a S2.
please, create an APN just to verified we are on the same boat.
Name: ATT
APN: phone
MCC: 310
MNC: 410
Authentication: none
APN type: Internet
leave in blank any thing else
report back
Thanks
Hey i'm one of those "fools" in the store haha
Make sure your imei is correct i'm the system as that dictates what data features you have. Also make sure they gave you a 4g lte compatible Sim.
Sent from my SAMSUNG-SGH-I727 using XDA App
Ok so I got the Infuse today. Go ME! The screen is sooo much better than my captivate's, if that's possible.
So I take the SIM card out of my old Captivate that I got this time last year. I have the 2GB plan for it. But only now, my Infuse 4g has no data connection even after letting sit for a few minutes.
I did some looking around here at different APN settings and they didn't seem to do anything except cut off my Phone service. Some other people suggested my data plan might not be up to par. But I have a data plan for the Captivate that I activated when I got that phone. Are the phone's data plans really that different that I have to call AT&T to resolve it?
The phone is totally stock, no flashes done to it, hasn't had root attempted on it yet. Brand New out of the box.
You have to call att to have it switched from 3g to 4g I had the same problem they had me give them some numbers and put some numbers in my phone then everything worked.
Sent from my SGH-I997 using XDA App
Ah. Thanks then, that should be easy enough then. Too bad its today though, even the non US tech support is closed till tomorrow.
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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1991mustang50 said:
If u used the sim out of ur captivate u need a new sim because infuse is 4g and captivate is 3g(it makes a difference some over the phone tech doesn't know better). I had this problem
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Im pretty sure that dont make a difference. I still use my sim from when the razr was still in att. But anything is possible
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Call them and have them switch the data plan. I had the same issue. You don't need a new sim or even add anything to the settings. Its also no price change.
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Yup, happened to me. Switched from a BB Bold, att had to switch my plan at no charge.
You don't have to call and switch...I came from a 3g phone to this one with no issues...you have to put your sim card in you may have to reboot a couple times for it to recognize it....it worked for me
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press and hold power button ..make sure data mode is on ..(or is this only if youre rooted)?
did you get it through att with a new contract.. they would have sent you a new sim??
i used my new sim when i first got mine when upgrading from captivate.. dont know if old sim worked or not i just switched it when i got the phone.
what firmware came on your phone?? must know!!
Go to settings>mobile networks >apn settings and see if you have an apn ....it may have been deleted by accident...happened on my daughters captivate....easy fix...just add the apn ....
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I can't seem to get any service from my carrier. The phone can get reception/signal, it's just the phone displays No Service from the pull down notifications. And when I go into mobile settings and try to search for a network or anything, It says "Error while searching for networks." Is this the antenna problem? Would I have to open up the phone and adjust something? btw does anyone know where the antenna is located at?
iEmDan said:
I can't seem to get any service from my carrier. The phone can get reception/signal, it's just the phone displays No Service from the pull down notifications. And when I go into mobile settings and try to search for a network or anything, It says "Error while searching for networks." Is this the antenna problem? Would I have to open up the phone and adjust something? btw does anyone know where the antenna is located at?
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Did u flash a rom by any chance???
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ReActiveDisorder said:
Did u flash a rom by any chance???
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Well, this was happening when I was on the stock os. When I bought this it seem to got connection and then suddenly it stopped getting connection. I'm currently on Glorious Overdose V2.
iEmDan said:
Well, this was happening when I was on the stock os. When I bought this it seem to got connection and then suddenly it stopped getting connection. I'm currently on Glorious Overdose V2.
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Sounds like a hardware defect or Sim card issue.
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ReActiveDisorder said:
Sounds like a hardware defect or Sim card issue.
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I unlocked the sidekick, tried a ATT simcard got good reception like Tmobile, but still no service. Do you know where the antenna is in the sidekick?
Its probally an antena prob because surprisingly I droped my old samsung gravity smart in water by accident and my first thought was to take the battery out and let it dry,that succeeded on letting me turn it on fully but I had no reception what so ever which is odd but this sounds off topic a lil but I ended up bricking it o.o normaly t-mobile themselfs sometimes making horrible phones don't get me wrong their good but most of them are 2.2 froyo ._.
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I just got my phone back from mobiletechvideos JTAG service. Since then, my phone struggles to hold WiFi and 3g. It very rarely pulls 4g. I have tried a factory reset. Also restored my IMEI backup just in case. I have an extra micro sim arriving today. I'm just wondering if I could be missing something simple or is my phone royally screwed?
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Dc4479 said:
I just got my phone back from mobiletechvideos JTAG service. Since then, my phone struggles to hold WiFi and 3g. It very rarely pulls 4g. I have tried a factory reset. Also restored my IMEI backup just in case. I have an extra micro sim arriving today. I'm just wondering if I could be missing something simple or is my phone royally screwed?
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Sounds like your radio.
They probably updated your baseband to MF1, I'd try to use mb1 firmware to see if that fixes your reception problem.
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Thanks for the fast response! I flashed the MB1 firmware and still have poor signal. I'm starting to get depressed as this went from the best phone I've ever owned to the worst.
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I did take the phone apart and found that the WiFi connection was loose. I corrected that. I started the phone back up and held the Sim card down in the slot while booting and the phone miraculously got 41asu.....for about 5 minutes and now its holding at a steady 2asu. So, would there definitely be something wrong with the Sim card? Or could the Sim port be going as well? Is there a way to test the Sim connectivity in the phone settings?
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Dc4479 said:
I did take the phone apart and found that the WiFi connection was loose. I corrected that. I started the phone back up and held the Sim card down in the slot while booting and the phone miraculously got 41asu.....for about 5 minutes and now its holding at a steady 2asu. So, would there definitely be something wrong with the Sim card? Or could the Sim port be going as well? Is there a way to test the Sim connectivity in the phone settings?
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The lower the asu the better, in contrast to a higher dbm is a better signal.
2 asu is a pretty strong signal, you should be around -80 dbm.
Edit; Nevermind I mixed it up, a higher asu is better. I still think it's radio related though, but changing your sim card is an easy potential fix.
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Well....sim card didn't work. Next I'm going to Odin back to pure stock and see if that helps. I'm starting to think it may be something in the NV items or hardware related. Hope I'm wrong though.
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Did you contact them? I'm curious to see what they say.
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bobAbooE said:
Did you contact them? I'm curious to see what they say.
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"MobileTechVideos.COM Said:
Hi David,
Often times when devices become bricked, it results in your NV items being damaged and causes this problem. Here is a guide that highlights this issue, and will tell you how to remedy the situation.
http://rootzwiki.com/topic/32397-tutorial-imei-backup-nv-with-qpst-us-variants/"
ugh. I really dont want to go messing around with the NV items if that is the case. Im in the process of flashing with ODIN now. I'll update if that works or not.
What is your IEM Showing?
If its been erased, then ODIN to stock firmware probably won;t fix that,
but, have you check your mobile network setting to see if you are on the correct network?
If you are with Verizon it should be set to CDMA, not GSM.
DigitalMD said:
What is your IEM Showing?
If its been erased, then ODIN to stock firmware probably won;t fix that,
but, have you check your mobile network setting to see if you are on the correct network?
If you are with Verizon it should be set to CDMA, not GSM.
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my IMEI and MEID are both good. The mobile network settings are correct
Dc4479 said:
my IMEI and MEID are both good. The mobile network settings are correct
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Software is not intermittent. Hardware can be. You may have a broken or loose antenna cable or connector inside the phone.
DigitalMD said:
Software is not intermittent. Hardware can be. You may have a broken or loose antenna cable or connector inside the phone.
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Found it!!!!! I took the phone apart one last time and found that one of the antenna contacts was bent and not touching the backplate. I bent it back and I'm getting perfect signal. Thank you guys for the input and feedback!
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Hi David,
I'm glad to hear you resolved this issue. This is quite surprising as the S3 is relatively easy to work on internally and we had never had this issue after working on one. I'll take note of this in case it's ever observed in the future. In the mean time, anyone ever having a questions regarding their order, just call us at 657-444-JTAG. Rock on buddy!
-Josh
Dc4479 said:
Found it!!!!! I took the phone apart one last time and found that one of the antenna contacts was bent and not touching the backplate. I bent it back and I'm getting perfect signal. Thank you guys for the input and feedback!
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Dc4479 i need your help now lol @@
my s2 is having the same problem as yours .. but when i went in and check the string, it seems to be okay .they are both connected .. but after rebooting i still get the same signal as before .. why?
please help me
Hi friends, my G2x last months have problem with sim card signal, sometimes signal is perfect other times i check the phone a no signal, so i must to restart de phone and signal of sim card back, but is impossible like this, i can´t received phone calls with this problem, people called me and phone look turn off, i put many months ago the CM7 nitghtly and faux kernel, i have android 2.3.7 and baseband is july152011, was working all perfect, now this problem of no signal is very bad, please i hope somebody can help me to solve this,
thanks in advance.
Might be a bad sim card. Happened to me once but i could be wrong
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hippiesky said:
Might be a bad sim card. Happened to me once but i could be wrong
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thanks friend, i will try to change the sim card an test if the problem still continue, good idea, thanks.
Is that the 2.3.3 baseband? Maybe is a baseband issue, try flashing the baseband fix. Also download the app GetRIL from the app market. It's free. Make sure your RIL and Baseband are matching.