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[Q] RIP HTC Inspire 4G (2/13/11-3/4/11)

So I was forced to execute my Inspire today. It was rooted, I've tried different roms/radios, flashed rooted stock rom/stock rom. It was never reliable: always dropping service, not receiving/making calls at random times, mms unreliable. I took it back to best buy to try to get it exchanged for a new one. Of course the phone was working flawlessly when I got to the store. The good news is that I had purchased the best buy protection plan for it at $10/month. I had enough of the phone not working reliably for its intended purpose and had to smash it in order to get a new unit. I went back to best buy and turned in the broken phone, and after more than a few suspicious looks from workers-got my phone sent in for repair. Of course it's not going to be repairable (I hit it with my baton , which crushed the screen and phone in the middle), so now I wait a few weeks for my new unit.
My question is, should I cancel my ATT contract and go with a different provider. I loved the actual phone, I just think the ATT "4G" service is horribly unreliable in my area. Or, are there any good Android 3G phones for ATT?
BTW, I am coming from an iPhone 4 before i got the HTC Inspire. iPhone worked awesome, I'm just tired of Apple products.

You can exchange/return your phone within 30 days so why the hell did you "smash" it?
Sent from my Desire HD using Tapatalk

If you were within the 30 days you had every right to just return it just because you wanted to.
I hope you get it all worked out. GL

brandon827 said:
(I hit it with my baton , which crushed the screen and phone in the middle)
Click to expand...
Click to collapse
I LOL'd when I read that
In my opinion, you have the best android phone AT&T has to offer...and on this thread? I think a lot of people will think the same thing. A lot of us inspire owners are previous captivate owners! That phone REQUIRED tweaking to get it to work smoothly (and for me, to get gps to work)
You could get the atrix, but there's not much tweaking/modding/flashing you can do with it due to a signed bootloader.

yeah, smashing it was a stupid thing to do.
cancelling your at&t contract will cost you a lot of money.

LOL, its crazy that someone has to go to those lenths to return a phone, but its true especially at stores like bestbuy its like ok so u want me to go in parking lot and run over it with my car a few times? then you will exchange it? and if u didnt have a problem with it why would u want a new one? Funny the smashing with baton part though.

^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.

epicKA8 said:
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
Click to expand...
Click to collapse
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.

bahairus said:
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
Click to expand...
Click to collapse
yea, $10 a month is nuts, i only paid $50 for the entire phone!

I don't think any of your understood, lol. Best Buy refused to take it back because it was working fine in front of them. And I did literally say to the kid working there, "So if I take it out in the parking lot and run it over with my truck, you guys will take it back?" He replied, "Do what you gotta do, if you come in tomorrow with a broken phone I'll act like I didn't see you come in today."
BTW I paid full price for the phone ($450ish).

You can return it for ANY reason within 30 days. Doesn't have to be broken.

AvengerBB said:
You can return it for ANY reason within 30 days. Doesn't have to be broken.
Click to expand...
Click to collapse
This. Should have asked for a manager. That kid was totally wrong.
Sent from my Desire HD using XDA Premium App

I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee

jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
That's what I was thinking. I didn't want to push the issue and get the manager involved only to deny me getting a new phone. Then, I show up a few days later with a broken phone anyway. I will most likely be buying my next phone at Costco.

I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App

jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
Restocking fees no longer apply at best buy, and their return policy does not say something has to be wrong.
<--- worked there for three years and still has many friends that do.
Sent from my Desire HD using XDA Premium App

ReppinFlorida said:
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
You took it back rooted and s-off ed? Hahaha classic.
Sent from my most memorable Inspire 4G

They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G

ReppinFlorida said:
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
Click to expand...
Click to collapse
You should post how you un rooted in the Dev or General section. I'm sure a lot of people would appreciate that.
Also, thanks for confirming why we shouldn't buy at 'Beast' Buy
Sent from my most memorable Inspire 4G

If you have to take it in just take a nandroid and run the ruu. Then take your SD out. Simple and effective.
Sent from my Desire HD using XDA Premium App

Desire S now £329.99 SIM FREE from Amazon UK

Price is coming down.... I'm getting tempted

Maybe there's a reason for? ;-) I was going to get one for myself, but missunderstanding with wireless signal in landscape mode have changed my mind, since I game a lot.
Sent from my HTC Vision using XDA App

Yes, the price is coming down because of the dual cores coming out, and other Samsung 1.2 or 1.4Ghz single cores etc. The Desire S is fast enough for me though!

Komatoes said:
Price is coming down.... I'm getting tempted
Click to expand...
Click to collapse
Do you have a direct link as i can only find it for £359???
http://www.amazon.co.uk/HTC-Desire-...U9YM/ref=sr_1_1?ie=UTF8&qid=1303417332&sr=8-1

It looks like you have missed it, sorry It was definitely that price this morning... and it was from Amazon, not a marketplace seller. I still think some other good deals will come along soon. Just wait for some more dual core phones to come out... ;-)
Sent from my E10i using XDA App

Check out this deal. Could be the cheapest way to get the phone:
http://www.hotukdeals.com/deals/htc-desire-s-free-includes-internet-90-cashback-no-redemptions-13-50-per-month-o/924805/#post11114827
I went for 18 months at £18.50 - if the £90 quidco tracks that would mean the phone would cost me £243. I know that would be on a low useage contract but even if you never used the contract, the phone would still be cheaper than anywhere else.
B

Komatoes said:
Price is coming down.... I'm getting tempted
Click to expand...
Click to collapse
OMG!!!!!! I just made a thread on this that o2 had it but you had to have to have all the o2 apps + £15 to unlock!!! Now THIS is EVEN BETTER!!!!
I am defo getting this phone now!! The price will only drop, and drop! Come on June/July, i'm waiting for you!
(I have even changed my avatar to the desire s... I want it that bad )

Actually, it's £379.99.... have you got a link pls?
Or maybe amazon editted it when they releized it was too cheap... Damn ... xD

olyloh6696 said:
Actually, it's £379.99.... have you got a link pls?
Or maybe amazon editted it when they releized it was too cheap... Damn ... xD
Click to expand...
Click to collapse
It was from Amazon. I checked it when I first read this thread and it was at £329.99
But hours later, the price went back up :/

nicky041192 said:
It was from Amazon. I checked it when I first read this thread and it was at £329.99
But hours later, the price went back up :/
Click to expand...
Click to collapse
Shame... maybe they made a typo, then had to correct it... Anyway, by the time i upgrade phone in June, the price would have dropped to less than £300 ... do you think it would?

olyloh6696 said:
Shame... maybe they made a typo, then had to correct it... Anyway, by the time i upgrade phone in June, the price would have dropped to less than £300 ... do you think it would?
Click to expand...
Click to collapse
hey man get this http://www.hotukdeals.com/deals/htc-desire-s-free-includes-internet-90-cashback-no-redemptions-13-50-per-month-o/924805/#post11114827
after topcashback it comes to about £240, and you can bring the contract down to £10.50 a month from 13.50 which makes it about 160 after cashback, i got it, dont plan on using the sim card, works out well cheaper than buying the phone, only on offer for saturday and possibly sunday so snap it up quickly

agolding said:
hey man get this http://www.hotukdeals.com/deals/htc-desire-s-free-includes-internet-90-cashback-no-redemptions-13-50-per-month-o/924805/#post11114827
after topcashback it comes to about £240, and you can bring the contract down to £10.50 a month from 13.50 which makes it about 160 after cashback, i got it, dont plan on using the sim card, works out well cheaper than buying the phone, only on offer for saturday and possibly sunday so snap it up quickly
Click to expand...
Click to collapse
Thanks for that! But i'd like a sim free phone, as i'm happy with my giffgaff tariff, thanks anyway!

http://www.itproportal.com/2011/04/22/price-htc-desire-s-falls-330/
Go here!
THey said it was, but the price changed! It was £329! But went up... :/

olyloh6696 said:
Thanks for that! But i'd like a sim free phone, as i'm happy with my giffgaff tariff, thanks anyway!
Click to expand...
Click to collapse
o2 sim unlock it for free it works out far cheaper than buying the handset, and giffgaff use o2 anyway so its not locked to use with them.

agolding said:
o2 sim unlock it for free it works out far cheaper than buying the handset, and giffgaff use o2 anyway so its not locked to use with them.
Click to expand...
Click to collapse
Thanks, if you look at the general forum, i created a thread on this too
o2 sell it payg for £329 aswell THe only rerason i do not want it is because of the o2 bloatware, and i won't be installing custom ROMs...

Just went out and purchased this, this afternoon from the O2 shop for £324.40
Got £5.50 off for O2 loyalty/rewards for my old pay and go sim lol... Not bad
Gonna spend the weekend playing with it...

MarylandCookie said:
Just went out and purchased this, this afternoon from the O2 shop for £324.40
Got £5.50 off for O2 loyalty/rewards for my old pay and go sim lol... Not bad
Gonna spend the weekend playing with it...
Click to expand...
Click to collapse
nice lucky you
is there any o2 bloatware on it? any o2 apps, themes, bootscreens?

Funnily enough mine doesnt have anything O2!
No bootscreens, no apps, themes or even screen savers lol!
Firmware is:
1.28.401.1 with 2.1 Sense and 2.3.3 GB.
Oh and it also came with a SanDisk SD card rather than the usual Samsung
The chap at the store did say it was a new batch that came in today so i think it may have generic firmware.
Think i got lucky!!
When i get some time i may try another sim.

MarylandCookie said:
Funnily enough mine doesnt have anything O2!
No bootscreens, no apps, themes or even screen savers lol!
Firmware is:
1.28.401.1 with 2.1 Sense and 2.3.3 GB.
Oh and it also came with a SanDisk SD card rather than the usual Samsung
The chap at the store did say it was a new batch that came in today so i think it may have generic firmware.
Think i got lucky!!
When i get some time i may try another sim.
Click to expand...
Click to collapse
wow! you are so lucky! do they have any demo units in stire to play around with? i'll go chexk it out at my own o2 shop soon! are you sure, because i heard ppl say that the browser default homepage is the o2 page... can you pls check?
maybe when you get future updates, you might get the o2 crapware back...
pls try another sim to see if it's unlocked

Just checked browser and its set to www.google.com
Ive switched the updates off for now incase they close the GB exploit
And guess what!!
ITS SIM FREE Whooooohooooo!
Good job you asked me to check! Worth much more!
Im sooo happy!
If you need any numbers from the box i can provide them for you to "hopefully" increase your chances of a simfree generic handset.

It's been great, but time to be Sensational!

Well after several great months with the 4G, I have to move on. Thanks to all of you that helped. And I hope that I was able to help a few people along the way also. I am now the proud owner of a HTC Sensation, hope to see some of you in those forums!

How'd you get one? I'm going to order one over the phone using my upgrade but going to go through retentions to get it cheaper.

I want one but unfortunately I don't have the funds.
Sent from my HTC Glacier using XDA Premium App

WAL-MART
xdviper said:
How'd you get one? I'm going to order one over the phone using my upgrade but going to go through retentions to get it cheaper.
Click to expand...
Click to collapse
Wal-Mart has been screwing up and selling them early, funny thing is I told them No upgrade, no contract, full retail... I still got it for $148.88... Pure luck, so far this phone is a lot of fun, will be even better once the bootloader is unlocked and a stable CM7 is made for it!

Of Course...
If anyone wants to buy one for a spare or development...
CM7 RC3
In Red...

Tatdude806 said:
Wal-Mart has been screwing up and selling them early, funny thing is I told them No upgrade, no contract, full retail... I still got it for $148.88... Pure luck, so far this phone is a lot of fun, will be even better once the bootloader is unlocked and a stable CM7 is made for it!
Click to expand...
Click to collapse
Dude!! Maybe I should try this lol.

Tatdude806 said:
Wal-Mart has been screwing up and selling them early, funny thing is I told them No upgrade, no contract, full retail... I still got it for $148.88... Pure luck, so far this phone is a lot of fun, will be even better once the bootloader is unlocked and a stable CM7 is made for it!
Click to expand...
Click to collapse
Are you effing serious, they sold it off contract for the contract price?! I need to go to Walmart.... Did you say or do anything or was it just pure dumb luck and a screw up by them?
Sent from my HTC Vision using XDA App

TJBunch1228 said:
Are you effing serious, they sold it off contract for the contract price?! I need to go to Walmart.... Did you say or do anything or was it just pure dumb luck and a screw up by them?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I believe it was an honest screw-up. At first the guy didn't want to sell it to me, but I convinced him.

Am I reading this right? He sold it to you at the contract price?! Wow youre so lucky man...

Ace42 said:
Am I reading this right? He sold it to you at the contract price?! Wow youre so lucky man...
Click to expand...
Click to collapse
I have read random reports of this happening at various Wal-Mart's around the country. I guess it depends on whether or not the rep is paying attention, or knows what they are doing.

I got an upgrade through retentions, unfortunately it had to be done through them so no $150 Walmart deal here. However it finally showed up in Tmo's systems today so I called a little while ago and ordered it through them. $250 with $50 MIR. This week is gonna drag ass while I wait for UPS...

Sorry bro, now you have to write a full in depth report/review/critique with pics and everything when you get it I'm ready to switch just want to test the waters first
Sent from my HTC Glacier

Only real issues
The only issues I have found are incompatibility with some widgets, (Battery Life, Mobile Signal Widget) and programs like Mr. Number Caller ID... Otherwise, this is a great phone...

Due to sense 3.0?
Oh and sensation is dual core snapdragon, correct?
Sent from my HTC Glacier

Tatdude806 said:
I believe it was an honest screw-up. At first the guy didn't want to sell it to me, but I convinced him.
Click to expand...
Click to collapse
The force is strong with this one.

I got mine at Wal-Mart last Wednesday. They are selling it for $600 off-contract, but I printed out an article online that showed T-Mobile will be selling it for $549.99, and they matched it!

Seeing as how I just ordered 3 new batteries for 3.95 and an otterbox for 22.00 i think I'll probably be here for awhile

Nicgraner said:
Seeing as how I just ordered 3 new batteries for 3.95 and an otterbox for 22.00 i think I'll probably be here for awhile
Click to expand...
Click to collapse
I'm going to be here a while as well. I'm not going to buy into a new contract until i see how the ATT/T-Mobile Merger goes. If they start jacking my contract around. I'm leaving.

I ordered one as well, but ****ing dickheads shipped it out via ground! I asked for express shipping or the fastest they have.
On the email TMO sent me, it said shipping method was overnight, today I check the UPS tracking number, it says its been shipped out via ground.
ARGGhhh

xdviper said:
I ordered one as well, but ****ing dickheads shipped it out via ground! I asked for express shipping or the fastest they have.
On the email TMO sent me, it said shipping method was overnight, today I check the UPS tracking number, it says its been shipped out via ground.
ARGGhhh
Click to expand...
Click to collapse
Ground shipping is usually pretty damn quick. A shipping label was created Monday night and it shipped this morning and UPS says it will be here day after tomorrow. I know its the day after release but I am still pretty pleased.
Sent from my HTC Glacier using XDA App

Does the One S really have 1GB of RAM?

I see that I only have 685MB when I am looking at the apps running. I am sad I always have more than half of my RAM in use.

Yup... You have 1GB... Much of which is used by the OS. Wait until you see how much of your 16GB storage is available...
Sent from my HTC One S using xda app-developers app

Yeah only 12 of it haha.
Well can I vent here? I'll vent here.
So I bought a phone off of some lady. $300. It was fresh. Initially it seemed like a good deal.
Everything was find up until 3PM today. My phone no longer connected to a network. After 8 hours of no service I called T-mobile from another phone and turns out my phone has been banned. I guess they lady that sold it to me stopped paying for the bills. Unless it was a scam from the start. Which it probably was. Now I have a $300 4.3" tablet.
Life is so bad for me, now. My Westone 3 just broke 2 months after warranty. College decided it wanted more money so I got 50% of my original grant. Governor Corbett sucks, btw.

el_smurfo said:
Yup... You have 1GB... Much of which is used by the OS. Wait until you see how much of your 16GB storage is available...
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Lol
Sent from my HTC One S using xda premium

AL1S said:
Yeah only 12 of it haha.
Well can I vent here? I'll vent here.
So I bought a phone off of some lady. $300. It was fresh. Initially it seemed like a good deal.
Everything was find up until 3PM today. My phone no longer connected to a network. After 8 hours of no service I called T-mobile from another phone and turns out my phone has been banned. I guess they lady that sold it to me stopped paying for the bills. Unless it was a scam from the start. Which it probably was. Now I have a $300 4.3" tablet.
Life is so bad for me, now. My Westone 3 just broke 2 months after warranty. College decided it wanted more money so I got 50% of my original grant. Governor Corbett sucks, btw.
Click to expand...
Click to collapse
If you call/visit T-Mobile they should unblock the device.
Sent from pixels to more pixels

AL1S said:
I see that I only have 685MB when I am looking at the apps running. I am sad I always have more than half of my RAM in use.
Click to expand...
Click to collapse
Why are you sad?
Unused ram is not necessarily a good thing.
Unused ram = wasted ram

No, I called T-Mobile and they would not/cannot unblock it. Its frustrating how they think its right. They charged the original owner the full price and then they destroy the phone. If then they compare it to repossession of a car. Yeah, except that car is still in circulation and fully working and they don't take then take the remaining money. T-mobile are idiots if they think that analogy is right. If they are going to charge the full price then that person should own it.

Ok I've been see this a couple time and I'm kinda tired of people being mad at T-Mobile for people trying to save money from a non-T-mobile source and the phone don't work. That lady either one did not pay off her equipment installment plan(so she did not own it) or she did a fault claim saying she lost the phone or just never sent the phone back on a warranty claim. If a person buys a phone straight out T-mobile will not block the imei number unless the phone is reported stolen and the owner makes them block the imei. I have friends that work at T-mobile. It is no different than Verizon or Sprint phones that are report lost or stolen now.
Sent from my HTC One S using xda app-developers app

Of you know who the lady is, email, phone number, etc... File a report and take her to small claims court. Lemon law doesn't just apply to dealers and corporations... If someone rips you off, you have a right to a refund...
Sent from my HTC VLE_U using xda app-developers app

May be there's a way to add some RAM.
Was possible on Spica by using SWAP partition.

AL1S said:
I see that I only have 685MB when I am looking at the apps running. I am sad I always have more than half of my RAM in use.
Click to expand...
Click to collapse
It "only" has 685 because the rest is used for gpu and other stuff, the 685 is for apps and services
Sent from my HTC One S using xda premium

AT&T $100 Trade-in Promotion Starting

I just wanted to post this for all of you considering getting a new phone on AT&T, such as the One, S4, Blackberry, etc. According to what I have read, it looks like AT&T is starting a promotion tomorrow that will give an instant $100 or more credit toward a new phone of your choice when you trade in your old working smart phone, ( 3 years old or less). This may help in the decision making process for many people.
http://www.cnet.com/8301-17918_1-57582180-85/at-t-trade-in-drops-galaxy-s4-htc-one-others-to-$99/

not sure if its worth returning the gs4 and re-buying it again using a trade in.... when i could sell the trade in phone for 200 on CL and making my phone free....

I do have a old captivate... I wonder what condition does it have to be in?
Sent from my Galaxy S4

delete

I got $160 for my og note. The Sales Rep kept doing something on her tablet and my phone keypad til she got $160. paid like 86 bucks for my s4.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

It is true. It starts tomorrow May 1st. Bring in any smartphone 3 years and newer in working condition, no cracked screens, etc. and receive $100 towards the purchase of a smartphone $199 or more.
Sent from my SAMSUNG-SGH-I337 using xda premium

I'm starting to hate AT&T even more. I recently tried to get an early upgrade (60 days away) & was turned down over the phone. It really pissed me off since I've been a long time customer in good standing. Pissed me off so much, I've been considering going to TMO & now they do this to me. Hopefully this last for more than 30 days since they won't budge unless im within 30 days or less.

Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.

deblas66 said:
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
Click to expand...
Click to collapse
So re-lock and unroot it?

You can probably sell the phone for way more on eBay or some other places. It's not worth giving it to att.

delete

Took in my 2 year old gs2 and picked up 100 off the s4. Just reverted to stock from aokp. Dont think it was worth the hassle of selling on ebay.
Sent from my SAMSUNG-SGH-I337 using xda premium

does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?

bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.

bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium

AllTheWay said:
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
phjnky said:
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
Click to expand...
Click to collapse
Thanks for the quick responses, I really appreciate it and am glad I'll be able to at least get something for it. Thanks again

Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)

switters1 said:
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
Click to expand...
Click to collapse
I wouldn't think its necessary based on my experience this morning. They just checked to see if it lit up when turned on.

Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app

dray said:
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They check the imei/serial number on them. You can check on the website and see if it will work.
https://tradein-program.att.com/home.php5#top