Hello!
I have a HTC Universal (hard reseted) and a laptop with a fresh installation of windows vista rc2 (5744).
I can't make vista install the appropriate drivers to be able to connect to HTC.
I can open WMDC but it keeps saying "not connected". When I connect my HTC to laptop, via USB, nothing happens. Seams that vista doesnt recognize my PPC. Onether thing, perhaps without importance, I tried to connect a flash disk Pen and nothing happened either! It seams that Plug and Play device discovery is not functioning on vista. Is it normal?
Can anyone help me?
Thanks a lot!
Deiota
Plug and play issue on vista?
Hi!
I'm having problems with instalation of HTC and Vista Windows Mobile Device Manager!
The device is not recognized by Vista, I mean, I connect the USB cable to laptop and nothing happens! But I can open WMDC but always says "not connected".
The wierdest thing is that I've connected 3 Pen Drives and nothing happened too!
Is this a general issue problem with Plug and Play discovering devices or is this nonsense and not related?
Please help! I'm getting desperate!
Deiota
USB Issue
If you can't access a pen-drive then you probably have a driver issue with regards to your USB ports and will be unable to access your Windows Mobile device via USB. If you have bluetooth you might want to try connecting via that. The general Beta release only has basic support for WM devices (There will either be a seperate download or it might make the gold code) if you are part of the vista beta you can download the enhanced support (duplicates ActiveSync functionality) from the connect site.
Robert Harrold
Hi Guys,
Any help would be appreciated please. I am currently running Windows Vista. My mobile device is a samsung omnia. I have been synchronizing my phone successfully for the past few months. However, last week, when i tried to connect with the cable (as always), I get the error "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer"
4.5 as i know, is an XP programme so im stuck... I have tried disabling my firewall and this does not seem to help either. I have searched the net and have still not been able to find a solution.
I would appreciate any suggestions!
Thanks
Any ideas please
WMDC
I had the same problem with Windows7. I had to end the partnership with my phone(Sprint Touch Pro), disconnected the usb cable and rebooted the pc. After windows fully loaded I hooked the phone back to the usb and wmdc found my phone, loaded the drivers etc.,and hasn't had a problem since. Hope it works for ya.
I tried this to no avail.
I also uninstalled all drivers in Device manager. I then rebooted and plugged my phone in with "advance..." blocked checked. and my WMDC started up and found my phone. However, for some reason, I can no longer connect to my 3g card when i have this option checked. Then i uncheck the option and plug the phone back in and I get the same error message, and WMDC wont even detect my device.
Ive trolled the web and cannot find any solutions..
Any assistance please!!!
I have a problem. I have a new pc with w7 and it doesnt recognized my touch pro when i plug in it with the usb cable. The cable charges the batt but the pc doesnt read the phone. I have the windows media phone installed right. Who can give me a driver for my touch pro? Where can i find it?
Thanks a lot!
touch pro win 7
same thing happen to me but eventully it installed the driver automatically
i also dl windows mobile device center and after running the program it detected drivers well once you connect the phone fire up wmdc and it should connect
Thanks a lot! Where did you get wmdc???
Try here dude...
Hope this solve your problem out
cheers..
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
fast1fred said:
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
Click to expand...
Click to collapse
I have a Live account, don't know about creating a Live account on my phone.
I don't have an XP computer myself to test on, but the only time Zune didn't see my Focus was when the focus was stuck (marketplace app crashed) - have you tried power cycling your phone and re-connecting?
gmfeld said:
I have a Live account, don't know about creating a Live account on my phone.
Click to expand...
Click to collapse
I have a Live account on live.com under my name. In the Zune software, my name is the same and then I have a Zune tag, which is different than my live.com login name. I don't have a Zune Pass because I don't want to spend any money on Zune.
I have rebooted my computer and restarted by Focus, and still Zune does not recognize any device connected to the computer even though my Focus is connected and indicates that it is charging, so I know it's connected.
cryptoknight said:
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
Click to expand...
Click to collapse
I can't find what version of Zune I am running, but I didn't download and install it to my computer until after I bought the Focus, so I assume it must be current. And yes, I do see the power plug over the battery icon, so I know the Focus is connected to the computer and charging, but Zune still doesn't see it as a connected device.
do you have xp sp3?
I think that is a requirement.
Anyways, if so, I would probably uninstall zune and reinstall.
I have xp and it didn't have any problems auto installing the drivers for my hd7 and connecting.
OK, I uninstalled and downloaded Zune again, and it still does not recognize my Focus as being connected.
Is there some setting on the Focus I'm supposed to adjust to allow it to be recognized by Zune?
im having this same problem. my phone was syncing up perfectly yesterday but now zune isn't recognizing my device
I had the same exact problem when I first got my Panther. It may sound silly but have you tried restarting your Focus? My wouldn't connect and once I restarted it, it connected with no problem.
I've tried multiple USB cords, deleting and reinstalling Zune on my desktop, turning my Focus off and on, and still the Zune program does not recognize any device as being connected, even though Windows sees a Windows Phone 7 as being connected and my Focus is getting powered.
Not being able to sync/connect to Zune seems like it will be a big handicap for this phone, so don't know if I will be able to keep it.
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
gmfeld said:
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
Click to expand...
Click to collapse
that is weird. I rarely use original cords, think I'm using my camera's usb cord right now, and I've never had that problem. I hope samsung hasn't put some proprietary thing in the usb to make it the only one that will work (ala apple)
Same problem here. My Samsung Focus was syncing up fine the last time i connected to Zune. Now it will not recognize the device. My computer recognizes the phone and charges it just fine.
Zune doesn't recognize my WP7 via USB
I've been experiencing this issue now for a couple of weeks. I have hard reset it, reformatted it, and reboot every associated PC, and even tried different cables. Its as if the USB driver stored on the device has been deleted or corrupted. As with other users, my phone will charge when connected to the PC via USB, but Zune doesn't see it, and device manager doesn't see it anymore either. I even tried uninstalling the driver entry for it on one PC under device manager, in hopes that would force it to reinstall the correct driver, but no luck. Now it just doesn't exist.
I stopped in at an ATT store today and they don't even have a Zune workstation set up to test WP7 phones. Go figure.
gmfeld said:
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Click to expand...
Click to collapse
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
alexdil said:
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
Click to expand...
Click to collapse
I have been trying this but for some reason I dont get a grey screen. Is there any other way?
UPDATE: So I got the dialog box, but I am still not able to connect. It would seem that the drivers are not recognized. i tried almost every file outhere, no luck. Any other suggestions? am on Windows 7 x64
I just realized that when i do the change above and it prompt for the reboot, after the reboot I check it and it goes back to zune. Should I be doing something else
Well I am having the same problem with my LG Optimus Quantum.
Using the factory USB cable, newest version of zune, etc etc. I have had my phone since launch, but yesterday bought my wife the same phone and hers DOES get recognized by zune. This is seriously pissing me off.
ADD: The PC itself seems to be recognizing the phone, as I have the "Your Device is ready to use" window, with ready to use beside USB Composite Device, LG LG-C900B, and Windows Phone USB
I am perplexed.
2nd ADD: SOLVED. I had to do a hard reset, which sucks because I had pictures on the phone but couldn't sync to save them, and the skydrive option was messing up too. But it is now being recognized by zune at least.