[Q] Sensation cant connect to 3g - HTC Sensation

Hello all,
I recently bought the HTC sensation with tmobile service. Im having a problem with the phone connecting to 3g service. It will connect to 4g then in the same location within my house it will drop to 2g. When i have 4g the signal strength is very low around 1 bar. I understand that it would go to a lower speed when it loses the connection but shouldn't it go to 3g before going to 2g? I used to have the HD2 (screen sensor broke) and it always had a strong 3g signal so i do have 3g coverage in my area. When the phone goes down to 2g it has full bars but as you probably know 2g is practically worthless when using the internet.
I talked to tmobile and they said the recent software update fixed some connectivity issues but after installing it, i still have the same problem and now tmobile is saying they dont have any further troubleshooting ideas. So i thought i would turn the the real experts at xda. Thanks in advance for your response!

I'm not even sure if the Sensation has a 3G option?

Nope only 4g and 2g buddy. 3g does happen but no icon for it. I know stupid!!!!!
Sent from my HTC Sensation Z710e

Yea that is stupid. How hard would it be to add that? Thanks for your help!

brentr678 said:
Yea that is stupid. How hard would it be to add that? Thanks for your help!
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Well if you flash a euro rom you get an h for high speed and thats your 4g and a 3 thats 3 g and then an e for 2g i believe.
Sent from my HTC Sensation Z710e

I guess its really not that big of a deal. I actually turned off the 2g capability so it always gets 4g. sometimes its only 1 bar but thats much better then 5 bars of 2g. I guess if i go outside the 4g range ill have to turn it back on but hopefully they will have an update when i do.

Related

Toggle 4g/3g/2g on the inspire?

Im going to get the inspire this week but i live in latinamerica, in here we dont the so called "4g" damn we barely have 3g so i was thinking this is going to have a HUGE impact in the already crappy battery life , is there a way to turn off the 4g and just saty in 3g/2g without having to install cm7?
The 3G and 4g are the same. AT&T calls it's hspa network 4g, although else ware it's referred to as 3G. In fact, even at&t called it 3G until recently.
To answer your question, you just have 2 settings. Hspa and edge. So it's 3G/4g or 2g.
tanman21 said:
The 3G and 4g are the same. AT&T calls it's hspa network 4g, although else ware it's referred to as 3G. In fact, even at&t called it 3G until recently.
To answer your question, you just have 2 settings. Hspa and edge. So it's 3G/4g or 2g.
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Click to collapse
i remember i read somewhere that the evo 4g had an option for switching between 4g and 3g, the 3g from sprint is different? im confused with this stupid marketing move of the so called 4g, and verizon's 4g is just marketing too?
In latin america im gonna get a 4g icon on my phone when im actually just getting 3g? or the 4g sign will appear when it's suppossed to be displaying the ”h” icon , which is the one im getting with my milestone right now
Yep, the evo has two radios. One is cdma and the other is wimax.
The inspire will also display an H. Actually H+.
Chad_Petree said:
Im going to get the inspire this week but i live in latinamerica, in here we dont the so called "4g" damn we barely have 3g so i was thinking this is going to have a HUGE impact in the already crappy battery life , is there a way to turn off the 4g and just saty in 3g/2g without having to install cm7?
Click to expand...
Click to collapse
If you want to just stick to 2G, you can download Extended Controls from the market and put a 2G/3G toggle on your homescreen. Sticking to 2G will increase your battery life, too.
SmittyRN said:
If you want to just stick to 2G, you can download Extended Controls from the market and put a 2G/3G toggle on your homescreen. Sticking to 2G will increase your battery life, too.
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no, i dont wanna stick to just 2g, so the radios for 3g and 3g are different? when i get 3.5 g the notification bar is gonna display a "H" or its gonna appear as a "H+"
On The HTC Inspire the H+ icon well display for both 3G and HSPA+. So you will not no when your on HSPA+ unless you go to Settings and click on About Phone and then click on Network, and under Mobile Network Type it will say either: HSPDA (3.5g) or HSPA+ (I'm assuming).
I desperately need a solution to this as well.
At work the 3G signal is very crappy and the constant searching and switching all but kills my battery in less than 8 hours. I also get missed calls.
The custom ROM I had in my previous phone (Tilt 2) had the 3G Toggle and it worked beautifully... my battery lasted for 2 days.
*#*#4636#*#* doesn't make the GSM selection stick.
I tried several apps from the market and they only take me to settings and there is nothing there to change to force the phone into constant Edge.
Fuzzy John said:
I desperately need a solution to this as well.
At work the 3G signal is very crappy and the constant searching and switching all but kills my battery in less than 8 hours. I also get missed calls.
The custom ROM I had in my previous phone (Tilt 2) had the 3G Toggle and it worked beautifully... my battery lasted for 2 days.
*#*#4636#*#* doesn't make the GSM selection stick.
I tried several apps from the market and they only take me to settings and there is nothing there to change to force the phone into constant Edge.
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Click to collapse
Try using CM7. It does have the functional use 2G(EDGE) only.

[Q] 2G is useless

Anyone else notice when you switch to 2G the S4G the data is almost nonexistent? I don't wanna run 4G all day cuz that would be battery homicide. On my N1 I can run 2G all day and still have blazing data speed.
also what i noticed is that if i move from a 4G area, the phone goes to 2G. like wtf am i gonna do with 2g. completely skips 3g which i dont understand y...its frustrating
Well of course 2G is useless.
From a quick google search:
2G networks were built mainly for voice services and slow data transmission.
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Hardly a fault of the Sensation, or any phone for that matter.
On my N1 I can run 2G all day and still have blazing data speed.
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Then your N1 is displaying the wrong connection symbol. Even GPRS (2.5G) is only 56 kbit/s to 115 kbit/s.
for the tmous Sensation they swapped out the E for edge & put in 2G. They left the G for GPRS.
I'm guessing the reason you won't see 3G is because Tmobile has upgraded most of their 3G network to HSPA+ so it'll show the 4G
They use "2G" to mean Edge?
Edge is 2.75G, strictly speaking, but I suppose the symbol only has room for a couple of numbers/letters. Very misleading, though.
I guess the OP will have seen relatively fast speeds with a "2G" symbol then, but I still wouldn't associate the phrase "blazing data speed" with "Edge"!
Well to update. Lately the 2G speed on the S4G has increased, quite a bit. I'm thinking it needed time to kick itself into gear since its still brand new.
Sent from my HTC Sensation 4G using XDA App

Only 2g or 4g.. never seen a 3g symbol!

Since purchasing my phone almost 2 weeks ago I have never gotten 3g. I have replaced my sim and also upgraded data. I have one day left to return and I'm wondering if you guys too are having this issue. Or perhaps is it a tower/radio issue?
Sent from my HTC Sensation 4G using XDA App
It won't ever show 3g
Sent from my LG-P999 using XDA App
Yeah i saw the same thing. I think it's has a lot to do with TMO's 4G not actually being a different technology than it's 3G. So in most cases if you have 3G you also have 4G. Are there any areas where you know that TMO's HSPA+ network doesn't have coverage but the normal 3G coverage does? I'd be interested in that. I couldn't test in my area because the 3G coverage is the exact same as the 4G so the indicator would only change if I entered an edge only area.
The G2 only displays an H which can either be 3G or 4G but it's not differentiated on the phone. So I think it's just because of TMO's network not being a separate technology that requires a different radio. So the phone won't go from 4G to 3G to Edge. It goes straight to 2G because 3g and 4G is the same in technology. Only difference is speed and that that's with any network where you have different speeds in different places.
The 4G is a souped up version of their 3G so you won't see 3G ever AFAIK.
Thought i was the only one that noticed
As a t-mob tech rep I can confirm that this is true. The phone will either display 2 or 4. It was even in the brief training we received. No need to return it
Get Mobile Signal Widget if you want to see it go between 3G(UMTS) or H(HSPA+)
It will not show 3G/4G because it would flip between the two too much.
Yesterday I saw it just said "G". Phone was slow as ****. I love this thing.
Sent from my HTC Sensation 4G using XDA App
joeyklatzko said:
The 4G is a souped up version of their 3G so you won't see 3G ever AFAIK.
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Click to collapse
It's the same on the G2x that I had briefly.
good to know cause im in love with my phone and didnt wanna chance a exchange! its really not enough good about this phone on here but for any of you on the edge its a great phone coming from a hd2 which was also the SH!T !!
Just a little extra info on this. EVERY 3G cell site in T-Mobile's network is HSPA capable so whenever you are on a 3G site your have HSPA access BUT not every site is HSPA+ (4G speeds). With that said, your phone does not know the difference so even if we wanted an icon to show the difference we couldn't have it. There is one more mode and that is UMTS. This only shows when your phone is idle and not doing data (not very often). It does NOT mean your don't have HSPA access on that site, it just means your phone is not currently doing data. So, we could have a 3G icon for when your idle but your phone would be constantly switching from 3G icon to 4G or H (whichever you have) and that would be annoying. Hope this helps.
setzer715 said:
There is one more mode and that is UMTS. This only shows when your phone is idle and not doing data (not very often). It does NOT mean your don't have HSPA access on that site, it just means your phone is not currently doing data. So, we could have a 3G icon for when your idle but your phone would be constantly switching from 3G icon to 4G or H (whichever you have) and that would be annoying. Hope this helps.
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That's what it did for the HD2 & it let me know when I was actually pulling down data, just look for 3G or the H
xnifex said:
That's what it did for the HD2 & it let me know when I was actually pulling down data, just look for 3G or the H
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You will still know with the data activity arrows.
setzer715 said:
You will still know with the data activity arrows.
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On the Sensation yes, HD2 running WM though it was about the only way to know
Its a lie. It just says 4G instead of 3G. Never 3G. Its a ploy to make you believe they have 4G everywhere.
I have an unbranded Asian Sensation and it shows 3G once and a while. There is this one area I notice it switches from the H(4G) to 3G. I know TMO changed the H icon with a 4G one so maybe they removed the 3G one show it always shows 4G even if on 3G??
Ive seen it switch to 3g and its like not having internet. Speeds around 50-100 kbps . A friend with mt4g confirmed.
Sent from my HTC Sensation 4G using XDA App
~~Tito~~ said:
Its a lie. It just says 4G instead of 3G. Never 3G. Its a ploy to make you believe they have 4G everywhere.
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Tito, long time no see!
LOL, true that t-Mob is trying to brainwash the XDA gang
DeezNotes said:
Yesterday I saw it just said "G". Phone was slow as ****. I love this thing.
Sent from my HTC Sensation 4G using XDA App
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You were on a regular GSM connection, those are old and slow. Not your phones fault, it was basically trying to use data over a rotary phone.
Is your device from tmobile?

Never had a 3g signal on my sensation....?!

As the title says... I have never had a 3g signal on my sensation anywhere. Had it for 2months and been half way across the country with it and i still only had the 'G' icon for my mobile network....vodafones excuse is that i have no 3g signal due to my area not been covered, altho when i put my simcard into my n97 mini, i have 3g!!
Anyway after talking to vodafone again they decided to send me a new sim card. My current one is approx 2 years old.
Just wondered if anyone has any ideas on this? I.e is there a setting somewhere to enable/disable 3g or is it just my simcards old?
Thanks in advance peeps
Did you try too put the vodafone apn
This acually might he a concern of mine. Ive never got a 3g symbol either my sim is as old as when the g1 came out. Ive got 2g and g though. Kinda wierd.
Sent from my HTC Sensation 4G
samething happen with me, after that I change into another sim card, no i can get 3g just fine
Mine only shows 4g or 2g but since I changed to wcdma only it stays in one signal
Sent from my HTC Sensation 4G using XDA Premium App

[Q] why does my t mobile sensations internet say wcdma

The top icon says "4g" yet in my internet settings it says wcdma not hspa or anything like that. Does this mean it isn't 4g??
I'm assuming you are looking under Mobile Network Setting > Network Mode. If that is in fact what your are referring to, then you have nothing to worry about. What you are seeing in the type of connection the phone is using to connect to the network. GSM is the network T-Mobile and AT&T uses (SIM card), and CDMA is what Verizon and Sprint uses (old technology). If you are getting the 4G icon on your status bar, then you are connected at 4G speeds.
Sent from my HTC Sensation 4G "Stock and Rooted" using XDA Premium App
Thank you, question tho i'm always either on 4g or edge, why? I love the 4g speeds but why no 3g? I never see the icon read 3g?
Sent from my HTC Sensation 4G using xda premium
same here always 4g or edge. No 3g
Sent from my TripNMiUI Pyramid using xda premium
From time to time you may see G (3G), or the slowest speed 2G (Edge), and this just means the signal is fluctuating from the available connection speeds in your area, this is normal. You will never just get 4G all the time, it will go in and out. Your phones are doing what they are supposed to do. And be aware some areas have no 4G at all.
Sent from my HTC Sensation 4G using XDA Premium App
the reason why you are not seeing 3g is cause the 3g icon has been replaced by 4g. cause technically there is no 4g yet. its a marketing ploy to get more people to buy new phones. dont get me wrong cause its not really 3g you are connected to its more like 3.5g.
SoFaKiNgStOkeD said:
From time to time you may see G (3G), or the slowest speed 2G (Edge),
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Have to correct you on this, G = GPRS, E = Edge (2G).
Divine flaw said:
the reason why you are not seeing 3g is cause the 3g icon has been replaced by 4g. cause technically there is no 4g yet. its a marketing ploy to get more people to buy new phones. dont get me wrong cause its not really 3g you are connected to its more like 3.5g.
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Click to collapse
this guy is correct. if you really want to know what connection you have you can swap out the icons for your data connectivity or install Elixir & look at what it says there. If you're connected to 3G it'll say UTMS & it'll say HSPA for 4G/HSPA
Divine flaw said:
the reason why you are not seeing 3g is cause the 3g icon has been replaced by 4g. cause technically there is no 4g yet. its a marketing ploy to get more people to buy new phones. dont get me wrong cause its not really 3g you are connected to its more like 3.5g.
Click to expand...
Click to collapse
Damn I knew some **** like this was up. any idea when real 4g will be out
Sent from my HTC Sensation 4G using xda premium
nbochoa said:
Damn I knew some **** like this was up. any idea when real 4g will be out
Sent from my HTC Sensation 4G using xda premium
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No one has finished deploying faux G networks and no real 4G phones are being sold. I imagine it will take 5-10 years for true 4G to be available in more than a few small markets. It just doesn't make financial sense for service providers to replace/upgrade equipment over and over again in a short timeframe.
So me having a sensation would mean what I have is the fastest I can get or would changing my ROM help me get the "42 mbps" t mobile claims to have.
Sent from my HTC Sensation 4G using xda premium
mike_ekim said:
No one has finished deploying faux G networks and no real 4G phones are being sold. I imagine it will take 5-10 years for true 4G to be available in more than a few small markets. It just doesn't make financial sense for service providers to replace/upgrade equipment over and over again in a short timeframe.
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I dunno, one could say LTE is 4G.
lianw said:
I dunno, one could say LTE is 4G.
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So the Verizon lte is faster than hspa+
Sent from my HTC Sensation 4G using xda premium
nbochoa said:
So the Verizon lte is faster than hspa+
Sent from my HTC Sensation 4G using xda premium
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Higher theoretical higher throughput performance. Real-world results are of course, different.
It all depends on the area (population density, etc) as well as the quality of the network infrastructure.
Here are some results:
http://www.phonearena.com/news/4G-s...e-holds-the-fort-in-smartphone-speeds_id17405
nbochoa said:
So me having a sensation would mean what I have is the fastest I can get or would changing my ROM help me get the "42 mbps" t mobile claims to have.
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The Sensation is not capable of achieving that speed. It's a hardware limitation, not software.
It's quasi-impossible to obtain the full theoretical maximum speed a network provider advertises.
nbochoa said:
So me having a sensation would mean what I have is the fastest I can get or would changing my ROM help me get the "42 mbps" t mobile claims to have.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Max "theoretical" speed is 14.4mb. Speeds vary by location.
I can't get above 2 or 3, MAYBE 4 mbps on a good day, not sure why. I got 3 or 4mbps regularly on my old mytouch 3g slide using the HSPA network, I figured HSPA+ would be faster, not slower, but I have yet to pinpoint my problem. I was expecting a good 5-8 at least, but oh well.
As for Verizon's LTE, it's still not technically 4G. 4G is TECHNICALLY required to have a theoretical maximum output of 1 GBPS, of course, nothing would be able to achieve that initially, but that is the required theoretical maximum for 4G specifications. But there's nothing they can do about companies claiming 4G. Although what can they really do, they've already sucked the 3G term dry, and it's kind of a stupid marketing campaign to say 3.75G or HSPA+, it's easier for the vast majority of technologically incompetent Americans to understand if they just say 4G. But just wait for when the mass confusion ensues when real 4G does really get invented, then everyone's going to say "I thought that was 4G before! What's this 4G? We'll call it 5G!"
It'll be an endless cycle of marketing ploys.
Divine flaw said:
the reason why you are not seeing 3g is cause the 3g icon has been replaced by 4g. cause technically there is no 4g yet. its a marketing ploy to get more people to buy new phones. dont get me wrong cause its not really 3g you are connected to its more like 3.5g.
Click to expand...
Click to collapse
Not entirely true, I do get a "G" symbol from time to time out her in San Diego when I am on the stock ROM, which "G" is 3G. There is a difference between the 3 bands, and 4G is much faster when you do get it.
SoFaKiNgStOkeD said:
Not entirely true, I do get a "G" symbol from time to time out her in San Diego when I am on the stock ROM, which "G" is 3G. There is a difference between the 3 bands, and 4G is much faster when you do get it.
Click to expand...
Click to collapse
Uh no, if you get just a G then you're on GPRS & that is slower than EDGE.
If you're on a stock Tmobile US ROM you will never see 3G since they disabled it from showing.
SoFaKiNgStOkeD said:
Not entirely true, I do get a "G" symbol from time to time out her in San Diego when I am on the stock ROM, which "G" is 3G. There is a difference between the 3 bands, and 4G is much faster when you do get it.
Click to expand...
Click to collapse
thats funny..... g =gprs not 3g. think of it as 1g. and yes i do get a g signal every time i head down to the dungeon at work and i cant for the life of me connect to the internet. even on my old phone which was an hd2 i would get a g signal if im down in the dungeon. but guess what that phone had a 3g icon and when im not in the dungeon i was connected to a 3g network cause my phone had that icon. if you are telling me this g signal is 3g than im sorry your wrong.

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