As the title says... I have never had a 3g signal on my sensation anywhere. Had it for 2months and been half way across the country with it and i still only had the 'G' icon for my mobile network....vodafones excuse is that i have no 3g signal due to my area not been covered, altho when i put my simcard into my n97 mini, i have 3g!!
Anyway after talking to vodafone again they decided to send me a new sim card. My current one is approx 2 years old.
Just wondered if anyone has any ideas on this? I.e is there a setting somewhere to enable/disable 3g or is it just my simcards old?
Thanks in advance peeps
Did you try too put the vodafone apn
This acually might he a concern of mine. Ive never got a 3g symbol either my sim is as old as when the g1 came out. Ive got 2g and g though. Kinda wierd.
Sent from my HTC Sensation 4G
samething happen with me, after that I change into another sim card, no i can get 3g just fine
Mine only shows 4g or 2g but since I changed to wcdma only it stays in one signal
Sent from my HTC Sensation 4G using XDA Premium App
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My phone has poor to no reception at work.
I've never seen a 3G icon on it, only 2G or 4G.
And even when it says 4G its always UMTS.
Yes I'm in a 4G area so at some point I'd think it would say HSPA+
but it hasnt yet in the 5 days I've had it.
If I cant figure out this reception issue the phones getting returned before
the 14 day buyers remorse period is up.
Anyone else having this issue with their phone ?
Hspa+ is UMTS. Tmo and Att 3g and "4g" will always say UMTS until they install a different type of network.
Sent from my LG-P999 using XDA Premium App
It says HSDPA for 4G and UMTS for 3G. The phone however always displays 4G as a gimmick. 4G even when your are on UMTS, even the G2 was like this
going_home said:
My phone has poor to no reception at work.
I've never seen a 3G icon on it, only 2G or 4G.
And even when it says 4G its always UMTS.
Yes I'm in a 4G area so at some point I'd think it would say HSPA+
but it hasnt yet in the 5 days I've had it.
If I cant figure out this reception issue the phones getting returned before
the 14 day buyers remorse period is up.
Anyone else having this issue with their phone ?
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I have found the same issue. Only umts no matter what area I may be in. My vibrant in the same area shows hspda. Called CS and immediately they agreed to send out a replacement with shipping fees waived. I am wondering if this phone actually will process a hspda signal. It appears that there is no 3G notification just 4G and Edge(2G) My download speeds are a bit lower than I get on my Vibrant. If this unit is the same than back it goes and I will wait for the SGSII
Talked to one of the reps in the company store I got the phone from.
I showed him that the phone was showing the 4G icon yet was also showing UMTS.
He said he hadnt heard of any issues with the phone yet but that I might try another phone, and if its the same just return it too.
I think if a 2nd phone does that then its time to get a refund and wait for the
Sensation to hit.
I hate that, I really like the phone, but if it doesnt work right, whats the point ?
I've already rebooted, removed battery/sim, tried to switch network modes, etc. I can't get it to connect to 4g and I'm in a "4g very good" area. I contacted tmobile chat and they are not sure what is happening and suggest I swap for a different phone. Really? Is this a common problem?
Maybe you can check out one of the many threads concerning data issues instead of making a new one.
Sent from my HTC Sensation 4G using XDA Premium App
You probably got the wrong sensation. The one without the 1700 UMTS band
zahashingo123 said:
You probably got the wrong sensation. The one without the 1700 UMTS band
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Where do I find this information?
Assuming you purchased the Sensation from T-Mobile it shoudl work as long as they placed a 4G capable SIM in your phone. Without it you won't be able to receive 4G service.
Is there a way to tell if I received a 4G capable sim? I ordered online, so I just got it in the mail today.
I went in today and Tmobile swapped out my sim card for a new one - I get the same issue to. And I was advsd they are not 4g cards - just updated cards
j3.cole said:
I went in today and Tmobile swapped out my sim card for a new one - I get the same issue to. And I was advsd they are not 4g cards - just updated cards
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Did the new sim fix the problem?
http://forum.xda-developers.com/showthread.php?t=1128335
My issue with 4g in Texas. Seems like many others are having data outages as well and not just with the S4G.
The guy on chat said there are currently no 4G outages in my area.
brian85 said:
The guy on chat said there are currently no 4G outages in my area.
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Chat dont know sh!t. I went through the same song and dance. Call up customer care or 611 on your phone and see if you get an automated response regarding data outages.
j3.cole said:
I went in today and Tmobile swapped out my sim card for a new one - I get the same issue to. And I was advsd they are not 4g cards - just updated cards
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Where they able to replicate your issue on any of the handsets at the TMobile store? If its a coverage issue all of the phones at the store should experience the same problem. Unless it's something specifically wrong with your phone.
You tried switching the network to CDMA only? That should not let your phone connect to 2g
Sent from my HTC Sensation 4G using XDA App
Well guys, I went down to a t-mobile store and guess what?
4g isn't up yet in my area. They are currently working on it.
So that's kinda messed up...I mean, the coverage chart shows 4g up and running in my area already. I drove to the city next to mine (10 miles), and sure enough, 4G pops up.
the coverage map in green is not for 3G or 4G. its for the 2G network. try locking it on WCDMA ONLY if you don't get a signal you are outside of the 4G coverage area. I just use WiFi. what city is this?
I know the coverage map in green is voice, the purple/pink map is for 4g. That map shows my area covered under "4g very good."
Correct me if I'm wrong but doesn't it go to 3G if you don't have 4G? And if you don't have 3G it goes to 2G(EDGE)?
nitrogen618 said:
Correct me if I'm wrong but doesn't it go to 3G if you don't have 4G? And if you don't have 3G it goes to 2G(EDGE)?
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Yes. But if your area has been updated to just hspa+ then if you leave that it'll go to edge
Sent from my HTC Sensation
xnifex said:
Yes. But if your area has been updated to just hspa+ then if you leave that it'll go to edge
Sent from my HTC Sensation
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So basically, on a 4G phone you can't get 3G?
Let's say a 3G phone enters that area, it'll get 3G right?
From what I understand, 4g is basically 3g, so if you don't get 4g, you go to 2g.
Since purchasing my phone almost 2 weeks ago I have never gotten 3g. I have replaced my sim and also upgraded data. I have one day left to return and I'm wondering if you guys too are having this issue. Or perhaps is it a tower/radio issue?
Sent from my HTC Sensation 4G using XDA App
It won't ever show 3g
Sent from my LG-P999 using XDA App
Yeah i saw the same thing. I think it's has a lot to do with TMO's 4G not actually being a different technology than it's 3G. So in most cases if you have 3G you also have 4G. Are there any areas where you know that TMO's HSPA+ network doesn't have coverage but the normal 3G coverage does? I'd be interested in that. I couldn't test in my area because the 3G coverage is the exact same as the 4G so the indicator would only change if I entered an edge only area.
The G2 only displays an H which can either be 3G or 4G but it's not differentiated on the phone. So I think it's just because of TMO's network not being a separate technology that requires a different radio. So the phone won't go from 4G to 3G to Edge. It goes straight to 2G because 3g and 4G is the same in technology. Only difference is speed and that that's with any network where you have different speeds in different places.
The 4G is a souped up version of their 3G so you won't see 3G ever AFAIK.
Thought i was the only one that noticed
As a t-mob tech rep I can confirm that this is true. The phone will either display 2 or 4. It was even in the brief training we received. No need to return it
Get Mobile Signal Widget if you want to see it go between 3G(UMTS) or H(HSPA+)
It will not show 3G/4G because it would flip between the two too much.
Yesterday I saw it just said "G". Phone was slow as ****. I love this thing.
Sent from my HTC Sensation 4G using XDA App
joeyklatzko said:
The 4G is a souped up version of their 3G so you won't see 3G ever AFAIK.
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It's the same on the G2x that I had briefly.
good to know cause im in love with my phone and didnt wanna chance a exchange! its really not enough good about this phone on here but for any of you on the edge its a great phone coming from a hd2 which was also the SH!T !!
Just a little extra info on this. EVERY 3G cell site in T-Mobile's network is HSPA capable so whenever you are on a 3G site your have HSPA access BUT not every site is HSPA+ (4G speeds). With that said, your phone does not know the difference so even if we wanted an icon to show the difference we couldn't have it. There is one more mode and that is UMTS. This only shows when your phone is idle and not doing data (not very often). It does NOT mean your don't have HSPA access on that site, it just means your phone is not currently doing data. So, we could have a 3G icon for when your idle but your phone would be constantly switching from 3G icon to 4G or H (whichever you have) and that would be annoying. Hope this helps.
setzer715 said:
There is one more mode and that is UMTS. This only shows when your phone is idle and not doing data (not very often). It does NOT mean your don't have HSPA access on that site, it just means your phone is not currently doing data. So, we could have a 3G icon for when your idle but your phone would be constantly switching from 3G icon to 4G or H (whichever you have) and that would be annoying. Hope this helps.
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That's what it did for the HD2 & it let me know when I was actually pulling down data, just look for 3G or the H
xnifex said:
That's what it did for the HD2 & it let me know when I was actually pulling down data, just look for 3G or the H
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You will still know with the data activity arrows.
setzer715 said:
You will still know with the data activity arrows.
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Click to collapse
On the Sensation yes, HD2 running WM though it was about the only way to know
Its a lie. It just says 4G instead of 3G. Never 3G. Its a ploy to make you believe they have 4G everywhere.
I have an unbranded Asian Sensation and it shows 3G once and a while. There is this one area I notice it switches from the H(4G) to 3G. I know TMO changed the H icon with a 4G one so maybe they removed the 3G one show it always shows 4G even if on 3G??
Ive seen it switch to 3g and its like not having internet. Speeds around 50-100 kbps . A friend with mt4g confirmed.
Sent from my HTC Sensation 4G using XDA App
~~Tito~~ said:
Its a lie. It just says 4G instead of 3G. Never 3G. Its a ploy to make you believe they have 4G everywhere.
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Tito, long time no see!
LOL, true that t-Mob is trying to brainwash the XDA gang
DeezNotes said:
Yesterday I saw it just said "G". Phone was slow as ****. I love this thing.
Sent from my HTC Sensation 4G using XDA App
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You were on a regular GSM connection, those are old and slow. Not your phones fault, it was basically trying to use data over a rotary phone.
Is your device from tmobile?
Hello all,
I recently bought the HTC sensation with tmobile service. Im having a problem with the phone connecting to 3g service. It will connect to 4g then in the same location within my house it will drop to 2g. When i have 4g the signal strength is very low around 1 bar. I understand that it would go to a lower speed when it loses the connection but shouldn't it go to 3g before going to 2g? I used to have the HD2 (screen sensor broke) and it always had a strong 3g signal so i do have 3g coverage in my area. When the phone goes down to 2g it has full bars but as you probably know 2g is practically worthless when using the internet.
I talked to tmobile and they said the recent software update fixed some connectivity issues but after installing it, i still have the same problem and now tmobile is saying they dont have any further troubleshooting ideas. So i thought i would turn the the real experts at xda. Thanks in advance for your response!
I'm not even sure if the Sensation has a 3G option?
Nope only 4g and 2g buddy. 3g does happen but no icon for it. I know stupid!!!!!
Sent from my HTC Sensation Z710e
Yea that is stupid. How hard would it be to add that? Thanks for your help!
brentr678 said:
Yea that is stupid. How hard would it be to add that? Thanks for your help!
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Well if you flash a euro rom you get an h for high speed and thats your 4g and a 3 thats 3 g and then an e for 2g i believe.
Sent from my HTC Sensation Z710e
I guess its really not that big of a deal. I actually turned off the 2g capability so it always gets 4g. sometimes its only 1 bar but thats much better then 5 bars of 2g. I guess if i go outside the 4g range ill have to turn it back on but hopefully they will have an update when i do.
Problem is not about signal force or 2g 3g 4g or area with no signal.
Its a complete problem that take away signal (sim call SMS and data).
And it appen any time without advice or any sense.
From 4g yt In 1440p to 0 signal.
I have read around of similar problem for g3 and all other g4
Found also a yt Video that give a metode with adb to solve it.
Any idea?
The phone have near 2yr from imei but it's refurbished with 1yr garancy from eBay. Bought recently arrived yesterday 1day of use
I cant found 4G LTE
my signal can"t found 4G
I haved jast 3G H+
Does it happen with only one SIM?
Or have you tried inserting other SIM cards and does this with other networks?