USB not recognized by windows - Nexus S Q&A, Help & Troubleshooting

Idk all of a sudden my USB connection doesn't show up on my p.c. or on phone...-it just charges. So i KNOW its not my phones USB port.
I tried to change wires,reinstall drivers, install PDA net,i downloaded the new sdk addon .....i ended up going to a repair center and i have to pick up a another ns4g.
Hopefully its not a refurb.
I wanted to know more about why this happens.
So i called Samsung. A tech rep said its "software related. & we will be sending out a update to resolve the issue"......
OK so who believes this?
Or is there any suggestions as to why this happens or however to fix....sorry for the long ass post
Sent from my Nexus S 4G using XDA App

jaestreetss said:
Idk all of a sudden my USB connection doesn't show up on my p.c. or on phone...-it just charges. So i KNOW its not my phones USB port.
I tried to change wires,reinstall drivers, install PDA net,i downloaded the new sdk addon .....i ended up going to a repair center and i have to pick up a another ns4g.
Hopefully its not a refurb.
I wanted to know more about why this happens.
So i called Samsung. A tech rep said its "software related. & we will be sending out a update to resolve the issue"......
OK so who believes this?
Or is there any suggestions as to why this happens or however to fix....sorry for the long ass post
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
More than likely you received a refurbished phone.
Sent from my Nexus S 4G using xda premium

No the one I currently have was new out of the box.
I'm on my way to pick up the one from the repair center ....will keep you guys posted to let ya know if they give me a new or refurbished ns4g
Sent from my Nexus S 4G using XDA App

got a refurb

Related

[Q] Why can't i connect using the usb?

Well guys i have a big problem. Its shouldn't be that big considering its a connection problem, but i can't seem to be able to fix it. I've been trying to connect to my laptop/desktop using the supplied micro usb and a blackberry micro usb, but it won't let me transfer files. the option to turn on storage doesn't even pop up on the notifications. it charges but thats it. i have all necessary drivers and the USB debugging option is checked. Any info or help would be welcome thanks!!
What O/S are you using?
I had the same problem. No one gave me a problem solving answer
Sent from my LG-P999 using XDA App
was running Stock froyo rooted. Then tried with Eagles Blood 1.05 Froyo.
Sent from my LG-P999 using XDA App
Well that's encouraging C-4... lol
Sent from my LG-P999 using XDA App
.
USB Debugging should be unchecked and Mass Storage is Checked.
Settings > Phone Storage > Mass Storage only = Checked.
hope this helps.
I've tried that before w no success :-( thanks though
Sent from my LG-P999 using XDA App
Mine wouldn't connect until i reinstalled the LG T-Mobile G2x drivers and now it mounts every time. The drivers in the updater tool installed the 3.2.1 drivers which is for the G-slate. You need the 2.2 drivers which are for the G2x, if you need them just pm me and i can send them to you.
i deleted and reinstalled the 2.2 drivers with no success. im starting to think there's something wrong with my phone. But it could also be that i'm now running the Gingerbread leak from yesterday. rooted and working perfectly... well almost. i just need to get usb connection working.
Similar issue. This worked for me on Win 7.
Uninstall the LG Drivers and reinstall the G2x 2.2 package from LG.COM /us/support/mc-support/mobile-phone-support.jsp (I can't post links)
Plug the phone in and go to Device Manager. There should be a USB Composite Device that is not properly installed. Right click it and select Update Driver Software.
Select 'Browse my computer', then 'Let me pick'. Choose have disk, and browse to where the LG Drivers are installed. Likely C:\Program Files\LG Electronics\LG United Mobile Driver\ and select lgbus9x.inf.
Then pick LGE Android Platform Composite USB Device from the list of drivers. Should be the top option. Hit next.
I let it sit for a minute while the drivers installed. Some things registered in device manager right away, the LGE USB Modem for one. But, the drives didn't. Unplugged the phone, plugged it back in, and the drives popped up under Portable Devices.
@conspirator_boff i tried ur steps, but i couldn't find the USB Composite Device in the list of the USB Controllers in Device manager. Am i missing a step?
Humm, depending how it is connected it could have a different name. Do you have anything that isn't installed properly?
Also, if you haven't, you might want to look into mother board / system driver updates.
I'm in exactly the same boat. Running on Win 7 64 bit.. tried both 2.3 and 2.2 drivers but no luck. It doesn't get detected AT ALL. Tried with 3 different USB Cable on 3 different ports. I can connect other phones to the same port/cable without any issues.
I suspect there is actually something wrong with the phone or with a specific batch of phones. I googled around and read about a couple (husband and wife) who connected both their G2x's to the same computer on the same port/cable 1 at a time. One always worked, and the other never worked. I believe he eventually returned it and got a new one which worked fine.
We may have ended up with the ones from a bad batch?
dilwaala said:
We may have ended up with the ones from a bad batch?
Click to expand...
Click to collapse
I believe so... but why did it happen until now? I've had it since 2 weeks after launch, and this was the first time it happened. I guess ill call CS to get a replacement.
Sent from my LG-P999 using XDA App
VH99 said:
I believe so... but why did it happen until now? I've had it since 2 weeks after launch, and this was the first time it happened. I guess ill call CS to get a replacement.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Hmm interesting. I can't say the same for mine since this was the very first time I actually connected it up to the computer. Mine is completely stock and I bought it at launch.
Just to give you guys an update:
I took my G2x to a local T-Mobile store. They tested my phone out on their own computers and it did not mount via USB. They ordered a replacement phone so it is actually an issue for some people and not drivers/system setup. Apparently I was the 3rd case that the store had encountered.
Mine wouldn't connect until i turned USB debugging on, now it connects every time. Might give that a try.
dilwaala said:
Just to give you guys an update:
I took my G2x to a local T-Mobile store. They tested my phone out on their own computers and it did not mount via USB. They ordered a replacement phone so it is actually an issue for some people and not drivers/system setup. Apparently I was the 3rd case that the store had encountered.
Click to expand...
Click to collapse
I might do that.
Sent from my LG-P999 using XDA App
wakeboarder8156 said:
Mine wouldn't connect until i turned USB debugging on, now it connects every time. Might give that a try.
Click to expand...
Click to collapse
I have it on all the time. Also tried w it off
Sent from my LG-P999 using XDA App
VH99 said:
I have it on all the time. Also tried w it off
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Same here. No luck with it on or off.

[Q] Display going bad on my Infuse 4G

Hi to all this morning,
I spoke to the local AT&T manager about my phone. The lock screen numbers and letters are "burned" on to my screen. Every time I go to a "light backround, I can see the month, time and "phone locked". The manager told me to call AT&T service. I called the 800 number and was told I have to do a "hard reset" on my phone for the warranty procedure. I have an "unlocked", "rooted" phone. Will a hard reset unroot and lock my phone?
Do I have to "unroot" and "lock" my phone before calling them back?
Any help would be greatly appreciated.
Kind Regards,
Jim
Before u return the phone to store, I would strongly recommend restoring to how it was when you got it (stock).
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Google?
Or use the search button?
Its in the dev section......????
Sent from my SGH-I997 using XDA Premium App
JimJep said:
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Look for gtg back to stock or h8's back to stock. They both utilize Odin. Just read the op and you should be fine. Let me know if I can help.
Sent from my SGH-I997 using xda premium
Trying to unroot and lock my phone using gtg
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
JimJep said:
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
Click to expand...
Click to collapse
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
So you tried to odin back to stock and it doesn't work?
Sent from my SAMSUNG-SGH-I997 using xda premium
Erik_T said:
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
Click to expand...
Click to collapse
More questions,
It did not seem like it wiped everything off. auto reboot was checked and fast reset was checked.
first block on top left is green and says passed time 4.49
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
JimJep said:
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
Click to expand...
Click to collapse
No problem. Glad that I could help. And do push the issue. Right to the manager if they still won't take it. Or you could try calling them and eventually you will find one rep who is willing to push it through. Either they will be dumb and don't know what they are doing or they will know where you are coming from and help get it returned. If not, and you are still under warranty you might be able to send it back to Samsung and see what they will do about it. Good luck!
i believe if its under 30 days they take it back on the spot and exchange it for you.. if not they might ask you if you have insurance on you phone and send it out to a authorized ATT repair store... just my expierience...

Samsung Support

Well, I'll start off by saying that I bought this phone new off of eBay and I've had it for like 4 months. Everything was great until I lost my IMEI a while back and then I manually injected it back. Ever since then, my phone has not been able to keep a connection with my 3G since the area I live in doesn't have 4G. Strange thing is that when I go to an area that has 4G, the connection is fine. So, I sent in my phone to Samsung a couple months ago...and they said they fixed it, so I was super happy! Then I saw that indeed...it wasn't fixed. Ever since I got it back from the "repair", the only way I have been able to have any sort of data is by changing the setting in my phone to CDMA only so that I can at least have 1X data. I have finally grown tired of this slow data and called Samsung again. All the guy said after a long conversation is that he could set me up with a other repair. I really don't think that'll do any good whatsoever, since it didn't do anything for me the first time. So, if anyone bothered to read through this whole thing, I thought I'd ask if anyone knows of anything I could do to try and solve my issue. I seriously would pay the person that helps me solve the issue. And if no one is able to help, then I have my shipping label and everything already to send my phone back to Samsung again. I hope it doesn't come down to that though! Anyways, thanks for reading!
Sent from my SCH-I535 using xda app-developers app
Bump for me!
Sent from my SCH-I535 using xda app-developers app
Bring it into sprint, and tell them that your invoking your samsung warranty. If they can't fix it you will get another phone. I had to do this after my phone, purchased from ebay, started to give me trouble with constant reboots for no reason, then it would freeze up.. It took one trip to the store, then a call to sprint to get it done..
doubledragon5 said:
Bring it into sprint, and tell them that your invoking your samsung warranty. If they can't fix it you will get another phone. I had to do this after my phone, purchased from ebay, started to give me trouble with constant reboots for no reason, then it would freeze up.. It took one trip to the store, then a call to sprint to get it done..
Click to expand...
Click to collapse
But I'm with Verizon
Sent from my SCH-I535 using xda app-developers app
I PM'd you so you could add me on gtalk to fix it. I had the same problem.
Sent from my SCH-I535 using xda premium

[HELP] AT&T one x not recognising usb connection

I got this issue a while back don't know what triggered it . I gave it to a local repair guy and got him to change the port he did but still the phone would only charge and in some cases show up as an unknown device on the pc I did try an old version of HTC sync
If any one has a solution or suggestion please do drop it here thanks
And if possible if some one could point me in the direction to get the usb drivers for this phone it would be much appreciated
Thanks for your time
Sent from my HTC One X using xda app-developers app
Any solutions? :/
Sent from my HTC One X using xda app-developers app
People here don't like answering questions to stuff they've already taken the time to reply to and have written guides for. It's like a giant **** you that you can't take the time to search after.
Realtalk
Sent from my HTC One X using xda app-developers app
exad said:
People here don't like answering questions to stuff they've already taken the time to reply to and have written guides for. It's like a giant **** you that you can't take the time to search after.
Realtalk
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
i apologise if my question has been answered but sadly the last time i asked the same question i tried all solutions
A. holding down the power button for 10 seconds so as to force restart the phone
B. obtain the newest htc sync which includes the driver set for htc phones
C. tried a working driver set posted by a member
D. the last solution posted by many around the net and on xda was to change the usb port which i did. twice it just showed up as an unknown device
and today it connected showed it was installing drivers and connection suddenly got disconnected and sadly im not in the states to take my phone back to htc or at&t to get the issue resolved
Did you try a new cable? After market cables and chargers can damage the phone.
Sent from my HTC One X using xda premium
Venomtester said:
Did you try a new cable? After market cables and chargers can damage the phone.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
i have only one oem htc cable at home got it with the original(international one x), i did try an oem s2 cable but sadly no result will hopefully try to borrow a friends one x cable and give it a try
thanks for your input :good:
although when i attempt to use internet pass through a usb connection sign would show up on the notifications bar , when i click it it gives me options
1. internet pass through
2. internet tethering
3. smart network sharing
all of which dont seem to work at all (internet pass through would start but would just end up saying unable to do so)
also when i choose the none option it would say usb connected but when i pull the plug out it still says usb connected which require me to restart the phone
Not sure if anyone is still following this, but I'm with you yubr. I basically gave up on this phone about a year ago because everyone kept saying that it was the cable or that i need correct drivers. I could not find anything to help my situation.
Everyone wants to put in their two cents and say its a bad cable/driver/jack. Most of these answers coming from people that dont even own this phone.
I also have the AT&T HTC One X.
Here are the things i've done.
Used original USB cable that came with AT&T HTC One X
HTC Sync updated to latest
New USB cable for AT&T HTC One X
Multiple new universal USB cables
Old versions of HTC Sync
Multiple reset procedures
Replacing USB port
There is nothing wrong with the USB cable or the drivers, the phone originally worked without HTC software and with !ANY! USB cable. One day it just stopped connecting to the PC. No changes to the PC no changes to the phone. I believe it has something to do with the way the phone emulates the sd card.
I'm just getting really irritated at everyone jumping on saying that its been answered a million times and you must not have researched or you would find it.
Well over a year ago i spend a few weeks trying to research this with no reasonable information to help with my situation. Now im looking to try and root this phone again and its still the same stuff on the forums.
There are very similar situations, but i dont believe this one has been resolved, and if so, why spend the time to reply with what you think is a joke about taking a **** and not doing research. Instead put a link up if you truly think it was answered.

[Q] Restart issue on AT&T LG G3

Hi guys,
I know that there is a problem with other LG G3 carriers that the device make restarts by its self.
I thought that my AT&T device is protected from that buti wrong.
The phone make self restarts i think one in 2-3 days.
I don't know why....
From my search in the NET i saw that this is the illness of this device.
There will be solution for that problem?
Hope yes....
Thanks
If your device randomly reboots then it is a factory defect and should be returned immediately! I did this with one of my old samsungs and it only took a couple of days to get a new one in the mail. Don't keep a lemon, get a new one while you can!
Sent from my Nexus 7 using XDA Free mobile app
H1TM4NXD said:
If your device randomly reboots then it is a factory defect and should be returned immediately! I did this with one of my old samsungs and it only took a couple of days to get a new one in the mail. Don't keep a lemon, get a new one while you can!
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
the problem is that i bought this device in US and i leave in israel so i cant send it to the factory. is there any software solution?

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