Samsung Support - Verizon Samsung Galaxy S III

Well, I'll start off by saying that I bought this phone new off of eBay and I've had it for like 4 months. Everything was great until I lost my IMEI a while back and then I manually injected it back. Ever since then, my phone has not been able to keep a connection with my 3G since the area I live in doesn't have 4G. Strange thing is that when I go to an area that has 4G, the connection is fine. So, I sent in my phone to Samsung a couple months ago...and they said they fixed it, so I was super happy! Then I saw that indeed...it wasn't fixed. Ever since I got it back from the "repair", the only way I have been able to have any sort of data is by changing the setting in my phone to CDMA only so that I can at least have 1X data. I have finally grown tired of this slow data and called Samsung again. All the guy said after a long conversation is that he could set me up with a other repair. I really don't think that'll do any good whatsoever, since it didn't do anything for me the first time. So, if anyone bothered to read through this whole thing, I thought I'd ask if anyone knows of anything I could do to try and solve my issue. I seriously would pay the person that helps me solve the issue. And if no one is able to help, then I have my shipping label and everything already to send my phone back to Samsung again. I hope it doesn't come down to that though! Anyways, thanks for reading!
Sent from my SCH-I535 using xda app-developers app

Bump for me!
Sent from my SCH-I535 using xda app-developers app

Bring it into sprint, and tell them that your invoking your samsung warranty. If they can't fix it you will get another phone. I had to do this after my phone, purchased from ebay, started to give me trouble with constant reboots for no reason, then it would freeze up.. It took one trip to the store, then a call to sprint to get it done..

doubledragon5 said:
Bring it into sprint, and tell them that your invoking your samsung warranty. If they can't fix it you will get another phone. I had to do this after my phone, purchased from ebay, started to give me trouble with constant reboots for no reason, then it would freeze up.. It took one trip to the store, then a call to sprint to get it done..
Click to expand...
Click to collapse
But I'm with Verizon
Sent from my SCH-I535 using xda app-developers app

I PM'd you so you could add me on gtalk to fix it. I had the same problem.
Sent from my SCH-I535 using xda premium

Related

[Q] data and roaming issues

I hope this is in the right place if not I apologize. Anyways I was running AOSP v0.9 and this morning I turned off data to conserve battery life. After that my phone will only connect to 1x and it is always roaming. It seems to realize that it is supposed to be on USCC it even says USCC in the status bar. So I called customer service and they told me to do a *228 and from what I hear this is really bad for anyone running ASOP then I did it anyways and it connected me to verizon so I disconnected the call and am still stuck roaming and with no 3g. Then I decided to switch back to MIUI and I'm still having the same problems. Another weird note, if I set my network to automatic it kills my connection but if I put it on home only I am roaming. Any ideas guys.
Sent from my SCH-I500 using XDA Premium App
This is the same issue I posted earlier that I haven't resolved yet. I am getting the verizon thing when I dial *228 as well. It is really frustrating because the phone is virtually unusable for data now. Hopefully we get it figured out. I'll let you know if I come up with anything.
Sent from my SCH-I500 using XDA App
OK so after doing some research, it looks like this issue can happen if you disable your data (using a toggle, such as the ones in the notification bars of some roms), and then flash a new rom or kernel or something with the data off. It looks like it wipes the APN? Anyone know if this sounds like what may be the issue or how we might go about fixing it?
Well I just got off an hour long call with tech support they think it is an issue with the radio and want me to do an exchange since I bought it less than thirty days ago. So I don't know maybe I should just cancel this and get a new phone with a new carrier. Maybe something with 4g. But I love this phone so I don't know what I'm going to do. Keep me updated if you find a fix.
Swyped on my Mesmerize using XDA Premium App
Check the Showcase AOSP thread. I managed to find a little trick that fixed our phones suffering from the same issue. Its worth a shot on yours.
add144 said:
Check the Showcase AOSP thread. I managed to find a little trick that fixed our phones suffering from the same issue. Its worth a shot on yours.
Click to expand...
Click to collapse
Tried your method and nothing. Kind of running out of ideas here. Any radio/modem I should need would be in the ROM right? I have gone as far as to flash all the way back to DI14 and can't get this thing to work. Still can't figure out how it even happened in the first place.
Well I figured it out for me anyways. Call US cellular and they will give you a new phone under warranty. I'm on mine now. It is back to 2.1 and stock but it works!
Sent from my SCH-I500 using XDA App
bsbokc said:
Well I figured it out for me anyways. Call US cellular and they will give you a new phone under warranty. I'm on mine now. It is back to 2.1 and stock but it works!
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Just got mine working about 10 minutes ago. Call USCC tech and they said that for some reason I was no longer "provisioned" for 3G service so they fixed it. I know our issues were a little different. Glad we're both up and running again. Now lets see if I can do something else to screw this up . . . . .
JayRHamlin said:
Just got mine working about 10 minutes ago....Now lets see if I can do something else to screw this up . . . . .
Click to expand...
Click to collapse
Amen to that I spent 4 hours on the phone with them yesterday and they couldn't fix it. So the actually brought me a new phone to my work. I couldn't believe they would do something like that.
Sent from my SCH-I500 using XDA App
Wow now that's service. I have to say US Cellular has hands down the best customer service I have ever had to deal with. Store, tech support, billing. Everything.
Sent from my SCH-I500 using XDA App
JayRHamlin said:
Now lets see if I can do something else to screw this up . . . . .
Click to expand...
Click to collapse
Well it only took me about three hours I tried flashing a new kernel with an app I downloaded from the market can't remember the name but of course everything went to hell. Since I don't have a computer it took me 2 days to find one and get it flaked to stock in odin now my speaker doesn't work oh well maybe in another couple of days I can flag it again. Maybe I should just quit screwing worth it but it's just to much fun lol.
Sent from my SCH-I500 using XDA App

Well guess I'm off to the rezound

Just got a replacement phone screen didn't sit right and random reboots already so they said they didn't want to put me in another thunderbolt. So ill miss out on the excitement of the ril finally being released. When I get my rezound I have a few accessories so ill post those Tuesday or Wednesday. Just got some of it too
Sent from my ADR6400L using XDA
so do you still have your upgrade coming soon? (depending on when you bought your tb)
Haven't checked not too interested in renewing my contract
Sent from my ADR6400L using XDA
I too am having reboot issues with my Thunderbolt. Along with the loose USB port, I might just have to get a replacement. Did you take it into a store to have them look at it or did they troubleshoot it over the phone?
Just call no one in the store knows their @$$ from a hole in the ground. If you've had multiple problems and are done with the phone ask to speak to a escalation Rep. If not just tell them make sure you're on the latest update before talking to them or they'll tell you that fixes it. Also they might try a hard or soft reset if you've tried that let them know. This was my fifth bolt so they didn't even ask just offered the bionic, charge, some LG phone, and the rezound so I took the obvious choice.
Sent from my ADR6400L using XDA
Just got off the phone with Verizon; they're sending me a Rezound as a replacement as well. Called technical support because my phone was rebooting randomly, and the agent said that since this was my fourth Thunderbolt, they're going to switch it out with a different model. Choice was between the Rezound and the LG Spectrum.
Congrats mine comes today so ill be on ics within twelve hours
Sent from my ADR6400L using XDA
Just did my call in as well.. Fortunately they were sympathetic after seeing note after note with replacement devices.. I'm on my 5th tbolt, and after seeing that they're starting to replace easily with other devices I went for it. The nice lady on the other end at tech support didn't even blink when I asked for the rezound as a replacement. She asked if I'd like an extended battery with that? Said yes please
Do u guys know if u had to buy the tbolt from Verizon direct? Cuz I got mine from best buy, can I still call Verizon for a replacement? Random reboots r killing me...
Sent from my ADR6400L using xda premium
teddyastuffed said:
Do u guys know if u had to buy the tbolt from Verizon direct? Cuz I got mine from best buy, can I still call Verizon for a replacement? Random reboots r killing me...
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
Yes as long as you buy it from an authorized dealer which Best Buy is and are still under the 1 year warranty. (also of note, they generally don't replace phones with a different model unless you have had several replacements already)
Items for sale are up in accesories and for sale
Sent from my ADR6425LVW using XDA
Out of curiosity when they sent you the Rezound did you get the Beats headphones/battery/back cover?
When they did a phone replacement last summer for my wife's fascinate to a DINC2 they only sent the phone with no charger or battery or battery back plate since it was a warranty phone exchange.
vzw has replaced my wife's tbolt 3 times now. definitely considering this route.
No headphones asked for a bettety and gave me an extra battery cover
Sent from my ADR6425LVW using XDA
I generally just live with the random reboots since it is not that much of a horrible issue. But do you think they would replace my phone with a Rezound even I did not report previous issues. Like the text problem and the rebooting problem that is the current issue with the TBolt? Just kinda want the Rezound since it came out. Very pretty phoen
VoodooGTR said:
I generally just live with the random reboots since it is not that much of a horrible issue. But do you think they would replace my phone with a Rezound even I did not report previous issues. Like the text problem and the rebooting problem that is the current issue with the TBolt? Just kinda want the Rezound since it came out. Very pretty phoen
Click to expand...
Click to collapse
I am also wondering this. I have had the T-Bolt since last may and have dealt with the rebooting and text problems because I didn't want to go through the process of calling and getting a replacement. After reading this thread I really want to try and call for a rezound upgrade, but I have never called previously or had a previous replacement so IDK if it will work. I will post again if I do try it.
No I tried on my third and fourth and they said no so its for people whohavehad multiple complaints from my experience but it wouldn't hurt to try I guess. It also has to do with who you get when you call. From my calls be nice to them if you get upset or angry they don't want to help you out.
Sent from my ADR6425LVW using XDA
famester said:
No I tried on my third and fourth and they said no so its for people whohavehad multiple complaints from my experience but it wouldn't hurt to try I guess. It also has to do with who you get when you call. From my calls be nice to them if you get upset or angry they don't want to help you out.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Then I guess I'll just keep calling back until I get the right person lol. Thanks for the advice, I'll be sure to be extra nice!
Every now and then my phone randomly shuts off...and it's not a low batt situation.
Are you guys on the stock ROM? I would imagine a different ROM would be a possible solution...
Duely blundered from my thunderdolt
famester said:
Just got a replacement phone screen didn't sit right and random reboots already so they said they didn't want to put me in another thunderbolt. So ill miss out on the excitement of the ril finally being released. When I get my rezound I have a few accessories so ill post those Tuesday or Wednesday. Just got some of it too
Sent from my ADR6400L using XDA
Click to expand...
Click to collapse
Great device, just got one for my wife, and she loves it. The screen looks great from any angle, a little lighter than the Tbolt of course too. But I love my Tbolt, but I still get to play with the Rezound sometimes...
Sent from my HTC ThunderBolt using xda premium

Missing Calls?

I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
itsLYNDZ said:
I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
Click to expand...
Click to collapse
It sounds like a reception. Do you have good signal? What about Wi-Fi calling?
I have never had that and have had nothing but the sweetest reception, I do get dropped calls but that's T-mobile for ya.
All day I have between 3-4 bars of service, so im not sure what the problem is
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
itsLYNDZ said:
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
Click to expand...
Click to collapse
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
erikmm said:
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
You might want to try cleaning the metal contacts of your sim card with a pink eraser.
itsLYNDZ said:
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
Click to expand...
Click to collapse
If you're on stock I think your best bet is to either get sim replaced before flashing cus if its a hardware issue then you will have to get it replaced.
As for the sim card if it's new then just call them and they'll activate it if it's used before then it won't work anymore and you'll have to buy one
Sent from my SGH-T989 using xda app-developers app
I called Tmobile a few weeks ago and had them activate a new sim card I had. Didnt have this issue until just today when I tried to make a call and got "call ended" everytime I tried to call out. What else could the problem be? Im running your rom now also...
Is anyone else having this issue? Its getting really annoying! I had to dial my friend 5 times before it actually went through.
Found this thread where it describes perfectly whats going on with my phone.. http://forum.xda-developers.chttp:/...editpost&p=29453252om/showthread.php?t=630652 Seems like Gingerbread phones are experiencing this more...
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
rbeier1221 said:
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
I was worried about that, but I dont know how to get rid of the custom rom I have an unroot.
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Yeah, I just didnt want to do the "call tmobile and sit on the phone with them for an hour to troubleshoot" crap... Ugh...
Called Tmobile and they ended up screwing my phone up even more with their "troubleshooting" Told me to do a factory reset, but since I have a custom ROM, it just screwed more up. Now I cant even swipe past the unlock screen and there is no reaction to my touch. At least its finally screwed up enough to get them to send out a replacement. Now im trying to revert back to complete stock so I can send this one back to them when my new one arrives. So I guess problem solved in a way..
rbeier1221 said:
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
Does this remove root? Just want to make sure I have everything In order to do to clean up my old phone for when my new phone arrives.
Yes. The thread is appropriately titled and returns to stock.
Sent from my SGH-T769 using Tapatalk 2

[Q] Problem with calls

Ever since day one (start of August or so) I've been having a few problems with this phone. At first, I thought it was just the network or maybe the recipient's network. Then I realize it may very well be the Blaze itself.
The problem I'm facing is this...
Almost every time I try to make a phone call I can't hear anything. No dialing sound audio. No person on the other line... just nothing. The phone does go through, but I can't hear anything. I don't use any BlueTooth device. I have to wait several minutes or reboot my phone several times in order for the calls the work properly. This issues has been going on from GB (stock, no root) to ICS (stock, no root) until now that I'm flashing the phone to see if I can fix it (currently using PA's latest version as ROM). I thought the updated radio from ICS would fix it but to no avail. Goes to say, this issue happens to my father, too (same phone, got them for free when we started the contract).
This has caused an annoyance for both me and for friends.
Anybody else experiencing this? Any ideas as to why this happens?
IDK if this helps but I'm from Puerto Rico.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Same here!!!! I'm in California and on stock rooted ICS
Sent from my SGH-T769 using xda app-developers app
---------- Post added at 08:22 PM ---------- Previous post was at 08:13 PM ----------
It happens to me but not my brothers who have the same phone... They are on stock GB tho
Sent from my SGH-T769 using xda app-developers app
Tell you what, I have been having the same problem. Make sure you call tmobile and complain! They are telling me that this is not a known issue and there are no complaints on it. I had a detailed complaint filed. I sent my phone back, got another one and it is worse than the first with this issue! Another strange thing is that it will suddenly make doubles of my custom ringtones and one of the files doesn't work. It defaults to generic ringtone. Very glitchy. Sometimes, will still show that the custom notification tone is selected but will play default tone. I am sending this one back too. I am really bummed to hear that rooting did not fix the issue on the phone calls. I was actually considering doing this next...... Really hope the next phone doesn't have this issue. I like the Blaze and don't know of another tmobile phone that is comparable to replace it with.
ditto
I have the same problem I believe. I currently dorm near the Bay Area, California. I haven't been able to hear or reply through my calls even though they connect to the other person's phone. This isn't exactly a signal problem because the phone still has bars and I can still tell when someone is trying to call me. I still receive texts, use wifi, and sound is working perfectly fine. I am glad I am not the only one with these problems.
edit: This whole "unable to hear or speak" into the mobile phone problem began around November 22nd (thanksgiving overload?).
I am using CyanogenMod 9, rooted of course.
edit2: So I just tinkered around with the sim card and battery by taking it out and waiting for a minute or two before putting it back in. Voila! I can now hear my voice mail.
Sounds like Handset issues with me... send them back and have them send you new ones... that's some BS if it is doing that Stock.
Just my opinion... being through a lot of phone and that is what it sounds like. just one mans opinion... cheers
anoontm said:
I have the same problem I believe. I currently dorm near the Bay Area, California. I haven't been able to hear or reply through my calls even though they connect to the other person's phone. This isn't exactly a signal problem because the phone still has bars and I can still tell when someone is trying to call me. I still receive texts, use wifi, and sound is working perfectly fine. I am glad I am not the only one with these problems.
edit: This whole "unable to hear or speak" into the mobile phone problem began around November 22nd (thanksgiving overload?).
I am using CyanogenMod 9, rooted of course.
edit2: So I just tinkered around with the sim card and battery by taking it out and waiting for a minute or two before putting it back in. Voila! I can now hear my voice mail.
Click to expand...
Click to collapse
I live in the Bay Area too and I have the same problem. It has been gone gone since before Thanksgiving though. Any help would be great thanks.
Sent from my SGH-T769 using xda app-developers app
I would be better off getting a new, better phone, it seems. It is quite annoying. Either way I voided my warranty by flashing. I don't suppose I can actually return it back to stock (like, literally returning to stock and unrooting and wiping and formatting every data) so I can still give it back... can I?
PS: Thanks for the replies.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
DarkDragonPR said:
I would be better off getting a new, better phone, it seems. It is quite annoying. Either way I voided my warranty by flashing. I don't suppose I can actually return it back to stock (like, literally returning to stock and unrooting and wiping and formatting every data) so I can still give it back... can I?
PS: Thanks for the replies.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
See the 'return to stock Odin thread' in the dev section. You will also need to flash the flash counter reset from the themes section.
Sent from my SGH-T769 using xda app-developers app
eggytoasty said:
Sounds like Handset issues with me... send them back and have them send you new ones... that's some BS if it is doing that Stock.
Just my opinion... being through a lot of phone and that is what it sounds like. just one mans opinion... cheers
Click to expand...
Click to collapse
I got my third phone from tmobile the other day (all Blaze) and my very first phone call it happened on. To add to what someone else said. The phone shows plenty of signal strength and in fact, if I hang up and call right back the call goes through as it should. This from sitting in the exact same spot. I can't figure out what's going on? I had thought on this and realized that I had been turning off apps on the phone that I don't use (pre loaded junk). On the off chance that had something to do with it I turned them all back on. Still does it. I'd say it is a good 30-35% of my calls that this happens on. Very frustrating. I really like this phone but it won't function as a phone for me. I guess now they have to give me a different phone if I return this one too but I don't know what phone is comparable in size and function. I picked this phone specifically for the size. My wife got an s3 and I was not interested in it at all due to how big it is. This sucks.
I have to chime in. i just bought the blaze for my g/f, and i've using an sgh-t989 (galaxy s2), having the same issue you are describing. stock radio, stock ROM, just rooted.
Such a shame considering it is such a great phone for the price it is offered at. Safe to assume it is a hardware problem?
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
NetrixTardis said:
I have to chime in. i just bought the blaze for my g/f, and i've using an sgh-t989 (galaxy s2), having the same issue you are describing. stock radio, stock ROM, just rooted.
Click to expand...
Click to collapse
Are you saying that you are having this problem with the blaze or the s2? Both?
Both phone are having this behavior. new SIM used in both phones aswell.
Yeah, I went down and switched out my sim card as well. My wife has an s3 and has no problems so I don't know what's up? Shows signal but calls won't connect properly. Hang up and call back, it works. Huge pain when I am driving or short on time though.
Any fix this problem found? I talked to samsung and t-mobile today, samsung was no help at all and t-mobile asked me to master reset it. Once that didn't work they offered a warranty exchange. Any one have luck correcting the issue?
So far? No. But my phone seems to be behaving for the past few days (3). Which is weird. I'm probably jinxing it right now.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Restart during a call, the handset will not send sound.
Maybe they got a bad batch of Blaze 4G's. NOT making an excuse for them but I know it's happened in this business and others.... If I were u I wouldn't keep on dealing, hats to your patience. Let know where you're at. I've flashed to CM 10 nightly 20121207 and my Blaze is just damn sexy lmao, "figure of speech" good luck brought cheers
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
DarkDragonPR said:
So far? No. But my phone seems to be behaving for the past few days (3). Which is weird. I'm probably jinxing it right now.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
Same here
NetrixTardis said:
Both phone are having this behavior. new SIM used in both phones aswell.
Click to expand...
Click to collapse
Whas ROM are you using? ICS and gingerbread have a call preference switch in settings. Set it to data preferred. Cm 10 has a lte switch in settings use it. Battery apps can cause delay in data connect. Try these and let me know how it works.

[Q] Stumped. Please Help!

Alright, to begin. About a month ago I lost my GPS. Meaning, my phone could not locate itself. Move up to the end of last week...I was unable to send text messages, call out or receive calls. I WAS able to receive text messages. Also, I could use my mobile data (i.e. Internet). Then, I lost ALL capabilities and the phone went to asking me if I wanted to switch to GLOBAL ROAMING. Still, at this point I could ODIN flash to stock. However, I could not ROOT the phone. Even with flashing back to stock (unrooting), the phone would not call, or text, etc...Okay, still with me? So, yesterday, I took the phone to the local Verizon Corporate store to have them look at it. A new SIM card did not fix the problem. In fact, when he booted the phone, the boot and splash screen both came up with a picture of a big LOCK (that was unlocked) and the word "CUSTOM". He looked at us and said, "That's not supposed to be there.". It never was until that time (mind you, I had unrooted). The phone wouldn't even boot to the VZW stock recovery. He was awesome to work with and we did so for over an hour. He was going to replace the phone with a new one under insurance (even though I don't have insurance on the phone). But the phone was not in the system. They couldn't find it. "Like it doesn't exist". So, today I am still messing with it and have been all over the internet looking for a solution. I've ODIN'd the stupid thing so many times in the last two days. NOW, I DON'T have the big un-locked LOCK or the "CUSTOM" anymore, but I can't get past the setup screen because the phone is ROAMING! It will ask which language, then, at the next screen, it tells me to wait while it connects to Verizon Wireless and activates itself. At this point, the phone will make a phone call, ON ITS OWN, and I listen to people telling me that I may be eligible for a $100 gift card as well as other advertisements. I used to be able to pull down the notification bar and setup my wifi. Now, I can't do that.
I've tried every stock ROM available all the way back to 4.0.4. At first, that's what I would do and then, just apply the OTAs until i reached 4.1.2. Now, I can't even get that far.
I'm sure I've forgotten some things, but please ask away if that will help clear anything up. I've never had any problems with this device. Could it be a virus? Or is it doomed for the recycler? I have no idea what to do. Thanks.
Also, I remembered, when I was able to see my phone's info it showed I was connected to the network and everything looked as it should and would, normally. I still couldn't send texts, call, etc...on Verizon's customer representative end, they would also say that it would look like the phone was trying to do something but never would.
When I would request my IMEI#, it checked out fine. However, when I would use the dialer for the IMEI check, I would get the IMEI# followed by a /01 or /02. Not sure what that means, but thought I'd throw that out there, as well. Thanks
Now, when I'm in the aforementioned set up screen, my phone direct-calls Alltel. "Thank you for calling Alltel". WTH.
Sent from my GT-P3110 using xda premium
just for a baseline where is the phone at now? As in what Rom, base(modem), bootloader locked/unlocked, kernel, prl, eri, imei still there not messed up?
Sent from my SCH-I535 using Tapatalk 4 Beta
Your phone is shot. Same thing happened to my original s3. Started with gps, then started losing internet, and messages not working then making calls started to go. I tried everything I could. I had to call Verizon and get them to send me a replacement.
Sent from my SCH-I535 using xda premium
bbolton_98 said:
just for a baseline where is the phone at now? As in what Rom, base(modem), bootloader locked/unlocked, kernel, prl, eri, imei still there not messed up?
Sent from my SCH-I535 using Tapatalk 4 Beta
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Hi. Unfortunately, I couldn't give the specifics because I don't really know. Other than, the last flash I did was Odin back to stock (un-root) and do all the OTA updates (up to 4.1.2). So, whatever all the stock, non-rooted S3s are running. Sorry I couldn't give more info. Thanks.
Sent from my GT-P3110 using Tapatalk 2
bbqsfire said:
Your phone is shot. Same thing happened to my original s3. Started with gps, then started losing internet, and messages not working then making calls started to go. I tried everything I could. I had to call Verizon and get them to send me a replacement.
Sent from my SCH-I535 using xda premium
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Thanks. Yeah, I was on the phone from 11pm last night until 1am this morning with Verizon and they couldn't get it working. Put in another "network fix" ticket but haven't heard back. Looks hopeless. My contract is up and I am really looking forward to the S4, but money is tight and I was going to wait a bit before that purchase. I was using an old Samsung SCH-U900 Flipshot as my backup. I don't have to tell anyone, but that sucked. Now, I can't even use that because they need the line clear for the work order. So, I'm helpless. How the heck did I survive before cell phones?!
Sent from my GT-P3110 using Tapatalk 2
Welp, as a follow up, sent the phone off to Samsung. They sent it back with an updated PRL...and it WORKS!!! :good:
bbolton_98 said:
Thanks for the update, good to know to watch for prl. Glad you got it fixed.
Cruzin' tha GS3 w/Synergy Rom & Anthrax Kernel
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Hey, no problem and thanks. I was going crazy with the old Droid X. Anyway, because of the outcome, I thought it would be a good reason to post and maybe help others. ORIGINALLY, when we first called Verizon, that's the first thing I wanted them to try. Or at least let me try. I just couldn't get past the language set up screen and the phone making calls on its own. All they would do is a factory reset. Still not sure why the phone went berserk and changed up on me. Oh well, it's back now and I couldn't be happier.

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