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Hello
I got myself a shiny new TyTN. So far (coming from Blue Angel, then Universal), I'm very impressed with the device. There's only one slight nuisance: I don't receive text notifications for new voicemails anymore. I just spent about half an hour with my operator's technical (competent, by the way) support trying to sort this out.
They told me these notifications were a special category of text messages; say I have one voicemail waiting for me - I get a text message "You have 1 new voice mail in your voicemail box". If I don't listen to it and I get a second, the network only sends an update telling me "You have 2 new voice mails in your voicemail box" etc. I guess this works the same in other countries as well.
Support did a trace and they saw that the notification not only went out, but was acknowledged by my device after between 8 and 40 seconds. Still, my device doesn't show the message. Is there any tool I can use to purge the text message cache on my SIM card (support told me the messages were stored on the SIM)? Or is it possible HTC f***ed up and implemented this feature wrong, so I would have to wait for a firmware update?
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
<snip> Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
They said july to me last week.
cc said:
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
I've never seen that spool icon before, where would it be located? As far as I know, my operator does only support text messages notification :-(
I checked the settings; SMS Centre and Voicemail are configured as they should be, and I even changed them to something else and then back to the correct settings just to be sure. Everything else concerning text messages works, so I guess the settings are correct.
If I put the phone near my computer's speakers when a text message about a new voice mail should come in, I hear the "mobile blues" in the speaker, so I'd say the support specialist was telling me the truth when she said a trace showed that not only was the message being sent out, but that my phone even acknowledged reception.
I'm somehow stuck... but thanks for your help. Guess it's either start hunting for registry settings, or start hoping for a new ROM release
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
It may only be Orange that support this icon, but is a VERY useful feature & has been around for many years. I know that Vodafone & O2 in the UK do not have it, but i thoght that T-Mobile do. I dont understand why they dont all implement this feature. I wouldnt use a network that didnt use it!
The 'spool' icon looks a little like: o_o (it represents a tape reccorder!)
For some info on it, see:
http://discussions.nokia.co.uk/discussions/board/message?board.id=phones&message.id=2965
http://www.voip-info.org/wiki/view/Getting+MWI+on+Polycom+Phones+to+work+with+Asterisk
mccune said:
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
Click to expand...
Click to collapse
Thanks for your help. Hard Reset is a last resort option - and I can't really see that this would be a solution, since the device is brand new and the feature never worked in the first place. I get about 3-4 voice mails per day, so I should have received them from the start. I just didn't notice they were missing until a day later - guess I was too preoccupied drooling all over the device :wink:
I have the same problem with my brand new TyTN and it seems that we're not alone. It definitely is a ROM bug.
I already reported the problem to HTC and hope we'll have a solution within days.
Hi guys,
Same problem with my new v1605 TyTN. Spent 4 calls now to Vodafone support and each time they tell me they can see the SMS being sent and that it is acknowledged by the device. However, I never receive any notification of the text message. If I switch the voicemail to use call-and-deliver it phones me within seconds of a voicemail being left.
I tried hard resets, vodafone tried resetting my voicemail - all to no avail.
So - am glad to hear others have this and think it is ROM related. Hope there is a fix soon...
Rich
Am tempted to call vodafone back and let them know....
I *did* call Vodafone to tell them and after some waiting I was told that the tekkies knew of the fault but the manufacturer had not given a fix date yet. They say that once the fix becomes available it will either be sent over air to the device (I find this hard to believe) or a download will become available through their website.
R
I have to say that it works fine with mine. I use the 242 version not 121 and with text and notify it works exactly as it should. Text and spool symbol arrive straight away and go when they should do.
ROM Version 120.161.3
Rom Date 06/06/06
Radio Version 1.03.06.00
Protocol Version 32.36.7010.01W
What is the 242 version, how do I switch from the 121 and what are the implications, if any?
R
EDIT - went to vodafone.net to sign up for this - got as far as 'Your security code will arrive as a text message' and of course - this never arrived. Must be some problem with service originated SMS messages to this handset....
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Mine was already set to 0 Thanks anyway...
Still waiting for a fix....
Rich
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
I dont have Count. I have
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\
??????
mccune said:
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Click to expand...
Click to collapse
On the O2 network you can change from Voicemail notification by SMS Text to the onscreen Spool / Tape icon by ringing the VM system on 901 and selecting the Mailbox Settings (option 4 I think) then selecting "onscreen notification" instead of "notification by Text" - option 3
Hope this helps.
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
Great, it works for me too!
Hi everyone,
I work in an office that has no cell signal. So when I step into my office, my bars go away, I get the no signal symbol and then 30 seconds later my phone will alert me that I have a voicemail (when I don't have one). When I step into an area where I can get a signal, the voicemail notification goes away and my phone is fine. All of this started the day I updated to Android 4.3.
I've called Verizon multiple times and all they can do is tell me to reset my phone, which I have done multiple times.... I also have had my voicemail reset
It's really annoying since it will vibrate and the screen lights up as usual for 30 seconds.
Now my battery drains faster since my phone vibrates every 5 -15 minutes all day while I'm at work.
Any thoughts?
So what is the issue? Low or no cell signal will cause your battery to drain real fast. You need to put your phone in airplane mode. The way your phone behaved is perfectly normal.
Sent from my Galaxy Nexus using Tapatalk
buhohitr said:
So what is the issue? Low or no cell signal will cause your battery to drain real fast. You need to put your phone in airplane mode. The way your phone behaved is perfectly normal.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
The issue is that when I lose signal completely, my phone notifies me that I have a voicemail, when in actuality I don't.
No signal = false voicemail notification
chomper10 said:
The issue is that when I lose signal completely, my phone notifies me that I have a voicemail, when in actuality I don't.
No signal = false voicemail notification
Click to expand...
Click to collapse
In your case, most likely the issue is in VZ voicemail system, I pretty sure it's not your phone, since the voicemail notification is delivery by VZ voice mail system. I suggest a few workaround:
1) If you preferred VZ voice mail, setup a call forward during the "none signal period".
2) Switch to Google voice mail.
3) Put your phone in Airplane mode during the "none signal period"
So you don't think it's my phone... My thought it was my phone since it happened right after the Android 4.3 update. My wife has updated hers to 4.3 and she gets the same issues.
Verizon thought it was my phone because the in order to get a voicemail notification data is sent over the cell signal.
In my case, I don't have a cell signal and then the false notification appears.
Looking at your workarounds
1) Won't work for me, I'm on the go all day. I go in and out of rooms where I do/don't have cell signal.
2) Will need to look into it, I never heard of Google voicemail.
3) Got young kids... need to be ready if they get sick!
chomper10 said:
So you don't think it's my phone... My thought it was my phone since it happened right after the Android 4.3 update. My wife has updated hers to 4.3 and she gets the same issues.
Verizon thought it was my phone because the in order to get a voicemail notification data is sent over the cell signal.
In my case, I don't have a cell signal and then the false notification appears.
Looking at your workarounds
1) Won't work for me, I'm on the go all day. I go in and out of rooms where I do/don't have cell signal.
2) Will need to look into it, I never heard of Google voicemail.
3) Got young kids... need to be ready if they get sick!
Click to expand...
Click to collapse
Another option, do you have access to wifi where no cell signal? BTW, most people preferred google voice mail over VZ voice mail.
buhohitr said:
Another option, do you have access to wifi where no cell signal? BTW, most people preferred google voice mail over VZ voice mail.
Click to expand...
Click to collapse
Yes.
chomper10 said:
Yes.
Click to expand...
Click to collapse
You can download grove IP and set it up with Google voice. You can handout google phone number to your important people so they can reach you during this no cell signal period. You also can call out using grove IP. Grove IP is voice over IP instead of using cell signal.This also work well with Google voice mail.
chomper10 said:
Yes.
Click to expand...
Click to collapse
Today I called Verizon to disable my voicemail system. Then I turned off my phone, walked outside to get a signal and I had no voicemail notification.
Then, I walked inside, lost signal and then the voicemail notification appeared.
Something in the Android 4.3 update is causing the notification to appear. Very annoying...
chomper10 said:
Today I called Verizon to disable my voicemail system. Then I turned off my phone, walked outside to get a signal and I had no voicemail notification.
Then, I walked inside, lost signal and then the voicemail notification appeared.
Something in the Android 4.3 update is causing the notification to appear. Very annoying...
Click to expand...
Click to collapse
Sound like you discovered a bug with 4.3 which none of us has experienced!
chomper10 said:
The issue is that when I lose signal completely, my phone notifies me that I have a voicemail, when in actuality I don't.
No signal = false voicemail notification
Click to expand...
Click to collapse
Does the message say you have a voicemail? Mine says "voicemail activity detected unable to connect to server"
Sent from my SCH-I535 using xda app-developers app
I second the idea of you going to Google voice for your voice mail. Verizon voice mail notifications was always buggy for me. Plus you get free visual voice mail with Google voice. After you reroute your vmail to voice you should never see vzw vmail again.
---------- Post added at 09:25 AM ---------- Previous post was at 09:21 AM ----------
I should mention this happened to me like a year ago and I had to delete everything from my vzw vmail account then wait a few days before the false notification went away. Now that I think about it that is why I went to Google voice.
Well, not the only one.
buhohitr said:
Sound like you discovered a bug with 4.3 which none of us has experienced!
Click to expand...
Click to collapse
chomper10 said:
Hi everyone,
I work in an office that has no cell signal. So when I step into my office, my bars go away, I get the no signal symbol and then 30 seconds later my phone will alert me that I have a voicemail (when I don't have one). When I step into an area where I can get a signal, the voicemail notification goes away and my phone is fine. All of this started the day I updated to Android 4.3.
I've called Verizon multiple times and all they can do is tell me to reset my phone, which I have done multiple times.... I also have had my voicemail reset
It's really annoying since it will vibrate and the screen lights up as usual for 30 seconds.
Now my battery drains faster since my phone vibrates every 5 -15 minutes all day while I'm at work.
Any thoughts?
Click to expand...
Click to collapse
I too have this exact issue. The false VM notification is annoying for sure (it is always 2 "new" VM, when in fact there are zero), but the more annoying aspect is the "mobile network unavailable" message. Not only does it happen every time I move to the center of the building, but it tends to persist for a few minutes after moving back to areas that I know I have coverage.
This began with the 4.3 update, and nothing else has changed. It is so annoying, that I have spent hours searching for a resolution which is how I ended up here.
mtnhack said:
I too have this exact issue. The false VM notification is annoying for sure (it is always 2 "new" VM, when in fact there are zero), but the more annoying aspect is the "mobile network unavailable" message. Not only does it happen every time I move to the center of the building, but it tends to persist for a few minutes after moving back to areas that I know I have coverage.
This began with the 4.3 update, and nothing else has changed. It is so annoying, that I have spent hours searching for a resolution which is how I ended up here.
Click to expand...
Click to collapse
Sorry it has taken a while to respond. I *might* have solved my problem.
So right now my Verizon voicemail is disabled and I get the false voicemail alert when I lose signal. I do not receive any other messages.
Our wifi hubs have been updated, so now when I go into work, I get wifi all day long without interruption. Since then, no more false voicemail alerts!
Just to experiment, I disabled my wifi and sure enough I got the false voicemail notification. Turned wifi back on and it eventually cleared itself after a minute. Hope this helps!
chomper10 said:
Sorry it has taken a while to respond. I *might* have solved my problem.
So right now my Verizon voicemail is disabled and I get the false voicemail alert when I lose signal. I do not receive any other messages.
Our wifi hubs have been updated, so now when I go into work, I get wifi all day long without interruption. Since then, no more false voicemail alerts!
Just to experiment, I disabled my wifi and sure enough I got the false voicemail notification. Turned wifi back on and it eventually cleared itself after a minute. Hope this helps!
Click to expand...
Click to collapse
Did you go in your voicemail and make sure all messages are deleted? if you empty your vm completely and keep it empty it should fix its self after a day or two.
I can do everything else on it. Text, Place calls, receive text and emails, surf the web. It won't ring calls are going to voicemail. I got a replacement phone from best buy. I have spent 2+ hours with sprint CS resetting and upgrading everything. I'm coming from a S4 that has been wiped.
Has anyone else had this issue? Fix?
Thanks
Phone is completely stock.
Have tried:
Battery Pull
Update Profile, PRL, System update
Did the ##72786# "refresh"
HELP!
Had the same issue where my phone wasn't ringing on calls received. The ##72786# refresh fixed it for me. Has not happened again.
Yeah, i thought maybe I was imagining it but i had like 2 calls go to voicemail from a roadside assistance company i was waiting for call from last night. Thought it was odd but now you say your experiencing it too.
CeloCRF said:
Had the same issue where my phone wasn't ringing on calls received. The ##72786# refresh fixed it for me. Has not happened again.
Click to expand...
Click to collapse
What is the ##72786# refresh? I searched for it but came up empty.
AdRock02gt said:
What is the ##72786# refresh? I searched for it but came up empty.
Click to expand...
Click to collapse
It resets the provisioning on the phone and forces it to re-download the activation settings. Aka kinda like a re-provision.
I'm having the same problem, but only when connected to LTE. Have you tried turning off LTE and seeing if you can get calls? Maybe we have the same issue with our phones/area.
same issue
It's been a while so I assume you resolved the issue.
I have the same issue. Switch to CDMA fixes the issue but then I have no LTE. tried the phone reprovision code. It worked but then stopped working after 1 call.
Same stupid issue
I have this issue and would really appreciate it if someone could share the secret to getting incoming calls.
Issue is with the service provider. In my case Sprint. Turning off Wi-Fi calling and Wi-Fi helps but CDMA only mode for places where there's only 1 to 2 bars for LTE Spark is the solution for now. Call up your provider and let them know about your issue.
After rooting S7 I can't send text messages and my phone says "Searching For Service"
Alright so I really need some help. I rooted the Verizon S7 Edge SM-G935V successfully, but I can't send text messages. It says it isn't connected to the network when I try to send a text message. On my lock screen it shows that it is searching for service, but I have 4g LTE. I can make calls and surf the internet, but I can't send texts. When I go to settings/mobile networks I don't have as many options as I had before e.g. to choose what networks I want to use such as LGE/GSM/CDMA. What's going on here? I rerooted the phone and I still have the same issue. My lock screen will show "Searching for Service" in the top left corner.
If I make a phone call I have no problem sending text messages after the call ends.... until I restart the phone again. Then texting no longer works and I have to make another phone call to be able to send text messages. I have tried both Messenger+ and Samsung Messenger.
So I flashed back to the stock firmware and I immediately am connected to the network when the phone is restarting. So there was definitely an issue of some sort with the root. The root also caused my "Network Mode" option that was in "Mobile Networks" to disappear. I would really like to root again, but I can't do it with those issues. If anyone has any ideas I'm open to them.
Try making a phone call, it might trip it into working
jkohl0805 said:
Try making a phone call, it might trip it into working
Click to expand...
Click to collapse
It does work if I make a phone call, but once the phone is restarted it no longer works and I have to make a phone call again. I have no idea why it needs to be "jump started" like this.
Did anyone ever find a solution to this? Mine won't even text after I call.
Soonersiren said:
Did anyone ever find a solution to this? Mine won't even text after I call.
Click to expand...
Click to collapse
Same, on AT&T - APK1 Rooted.
Soonersiren said:
Did anyone ever find a solution to this? Mine won't even text after I call.
Click to expand...
Click to collapse
svfusion said:
Same, on AT&T - APK1 Rooted.
Click to expand...
Click to collapse
Hi
You may have better luck asking in the right forum
http://forum.xda-developers.com/att-galaxy-s7
http://forum.xda-developers.com/verizon-galaxy-s7
I'm on AT&T, as well.
Any solutions or work arounds?
Soonersiren said:
Did anyone ever find a solution to this? Mine won't even text after I call.
Click to expand...
Click to collapse
Fixed using this,
http://forum.xda-developers.com/showthread.php?t=1506812
Also, I just installed GOSMS and it works..
Hello,
I got an S6 through Verizon. It's unlocked. So I'm using it on Total Wireless. Everything was activated last night and was working great. Then, I wake up this morning to check my phone, and as soon as I lit up the screen ALL of my notifications came through that once. I have it set to always allow notifications on the lock screen, wifi sleep is set to always allow connection even in sleep, and data saver is off. I used to have an Asus Zenfone that would do the same thing if it was connected to a router using IPv6. Are there any fixed or known reasons why the S6 does this?
Secondly, out of nowhere today, my phone stopped sending texts and calls. Data was working on everything EXCEPT Facebook Messenger. So before calling Total Wireless, I tried restarting, power cycling, removing and replacing the SIM, resetting network settings, changing it from Global to LTE/CDMA only, and so much more. I eventually caved and called. The reore had me dial *76 to disable call forwarding, although I never even enabled call forwarding. Would that be the main culprit to the issue that I was experiencing? I mean, randomly not sending texts and calls and saying "searching for service" even though it clearly had full signal of LTE and data was still working sounds pretty odd to me. Any ideas?
cotylee1991 said:
Hello,
?
Secondly, out of nowhere today, my phone stopped sending texts and calls. Data was working on everything EXCEPT Facebook Messenger. So before calling Total Wireless, I tried restarting, power cycling, removing and replacing the SIM, resetting network settings, changing it from Global to LTE/CDMA only, and so much more. I eventually caved and called. The reore had me dial *76 to disable call forwarding, although I never even enabled call forwarding. Would that be the main culprit to the issue that I was experiencing? I mean, randomly not sending texts and calls and saying "searching for service" even though it clearly had full signal of LTE and data was still working sounds pretty odd to me. Any ideas?
Click to expand...
Click to collapse
I'm having this issue today as well did you ever figure this out ..the call forwarding automatically turning on?