[Q] Warranty question - Xoom Q&A, Help & Troubleshooting

Hi everyone i just got my xoom a few days ago and everything is running great. Currently thinking of rooting the device for OC and other stuff. But i have a few questions first, for those who are familiar with it please help.
1) I'm from Australia and bought the US wifi version from amazon, does anyone know if im covered for warranty?
2) Is it possible to reverse the root and lock the bootloader on the wifi only xoom yet? Remember reading that it wasnt possible yet before.
3) If i do unroot and lock the bootloader will Motorola still cover a hardware fault under their warranty (if i am covered)?
Thanks all.

vincent26 said:
Hi everyone i just got my xoom a few days ago and everything is running great. Currently thinking of rooting the device for OC and other stuff. But i have a few questions first, for those who are familiar with it please help.
1) I'm from Australia and bought the US wifi version from amazon, does anyone know if im covered for warranty?
2) Is it possible to reverse the root and lock the bootloader on the wifi only xoom yet? Remember reading that it wasnt possible yet before.
3) If i do unroot and lock the bootloader will Motorola still cover a hardware fault under their warranty (if i am covered)?
Thanks all.
Click to expand...
Click to collapse
1 Warranty will be in USA
2.Yes
3 Yes. Why Not?

rohit3192 said:
1 Warranty will be in USA
2.Yes
3 Yes. Why Not?
Click to expand...
Click to collapse
1) Does that mean that i need to send it back to the USA for warranty? (Dont mind doing that as long as i still have warranty)
2) Could you please redirect me?
3) Awesome thanks for the help

vincent26 said:
1) Does that mean that i need to send it back to the USA for warranty? (Dont mind doing that as long as i still have warranty)
2) Could you please redirect me?
3) Awesome thanks for the help
Click to expand...
Click to collapse
1 Unless product has expressed international warranty and service support available in your country you need to send it back to USA.
Please confirm with seller about warranty(duration,etc)
2 moto dev website has official images and instructions(as these directly from motorola so no issues no hacking,etc.).

Just to confirm if i unlock then relock the bootloader i can still claim warranty even though i agreed that i voided the warranty when i unlocked it??

vincent26 said:
Just to confirm if i unlock then relock the bootloader i can still claim warranty even though i agreed that i voided the warranty when i unlocked it??
Click to expand...
Click to collapse
Yeah, Even if there was a way to see all the naughty things you've done with your Xoom, who would bother to look?

Related

How to bring phone back to stock from root.

Hey guys just a quick question as to how i would go about bringing my phone back to stock from root. and if i do this, is there a way T-mobile will know it was once rooted? I want to do a warranty replacement, but i don't know if they would find out and end up charging me.
Click Here
cavz903 said:
Hey guys just a quick question as to how i would go about bringing my phone back to stock from root. and if i do this, is there a way T-mobile will know it was once rooted? I want to do a warranty replacement, but i don't know if they would find out and end up charging me.
Click to expand...
Click to collapse
OMFG THERE ARE 5 THREADS ON THE FIRST PAGE ABOUT HOW TO DO THIS SOB YOU PEOPLE NEED TO READ, HERE CLICK THAT AND YOU WILL FIND YOUR ANSWER

How to remove CM 10.1 and unroot for warranty?

Hey guys, I need to bring my phone in to AT&T for warranty on a defective screen but my phone is currently rooted with CM 10.1. The online AT&T representative said that since this is a hardware defect, the software won't make a difference but I don't want to take any chances.
Is there a guide on how to unroot and go back to stock software so I can still use my warranty?
Thanks!
All help is greatly appreciated!
carman594 said:
Hey guys, I need to bring my phone in to AT&T for warranty on a defective screen but my phone is currently rooted with CM 10.1. The online AT&T representative said that since this is a hardware defect, the software won't make a difference but I don't want to take any chances.
Is there a guide on how to unroot and go back to stock software so I can still use my warranty?
Thanks!
All help is greatly appreciated!
Click to expand...
Click to collapse
Search for information on running an RUU. Also, questions like this go in the Q&A section not development.
carman594 said:
Hey guys, I need to bring my phone in to AT&T for warranty on a defective screen but my phone is currently rooted with CM 10.1. The online AT&T representative said that since this is a hardware defect, the software won't make a difference but I don't want to take any chances.
Is there a guide on how to unroot and go back to stock software so I can still use my warranty?
Thanks!
All help is greatly appreciated!
Click to expand...
Click to collapse
Not to be a pest but this is in the wrong thread. but look in the q&a and there should be a guide.
Sent from my One X using xda app-developers app
lauterm said:
Search for information on running an RUU. Also, questions like this go in the Q&A section not development.
Click to expand...
Click to collapse
Sorry I remade my post there. Mods please delete this thread
Moved to Q&A
If you're AT&T, you'll want to make sure you are S-OFF before running the JB RUU per http://forum.xda-developers.com/showthread.php?t=2181929
Well I didn't change anything to my phone and brought it to ATT anyway and they still replaced it. They obviously saw that it was rooted and said for future reference they don't usually warranty anything when the software has been modified.
Anyway, now I'm stuck with 3.18

rooting a device

I have a question which seem familiar over the internet but I am confused because of too man answers for :
I have a new brand (not famous brand ) phone , and I was thinking of rooting the device in order to have more ram but my only problem is that the warranty I know that it may be void after root but :
if i unroot the device will it still void or not ? and i hear that engineers in the companies they can know if the phone was rooted is it right ?
(Note : it is only unrooting without custom rom or flashing and my phone warranty is from the device comapany it self)
android2020 said:
I have a question which seem familiar over the internet but I am confused because of too man answers for :
I have a new brand (not famous brand ) phone , and I was thinking of rooting the device in order to have more ram but my only problem is that the warranty I know that it may be void after root but :
if i unroot the device will it still void or not ? and i hear that engineers in the companies they can know if the phone was rooted is it right ?
(Note : it is only unrooting without custom rom or flashing and my phone warranty is from the device comapany it self)
Click to expand...
Click to collapse
your warranty is void after rooting, but in my personal experience, no one even checks. it could just be customer support in my area, but when i try replacing a brick i dont tell them that i rooted, i just tell them my problem and they usually replace it.
p.s. i only did this once, my friends are the other experience!
p.p.s. and i dont think rooting can give you more ram, but i may be wrong.
You can set the CPU up higher and overclock it which will speed up the phone
Sent from my lg optimus e980 mega i527 mega gt-i9205 Nexus 5 Nexus 4
Don't forget to check out my custom keyboards and dialers over at the candyshop thread and all the other cool stuff from all the wonderful devs
http://forum.xda-developers.com/showthread.php?p=49380310
android2020 said:
I have a question which seem familiar over the internet but I am confused because of too man answers for :
I have a new brand (not famous brand ) phone , and I was thinking of rooting the device in order to have more ram but my only problem is that the warranty I know that it may be void after root but :
if i unroot the device will it still void or not ? and i hear that engineers in the companies they can know if the phone was rooted is it right ?
(Note : it is only unrooting without custom rom or flashing and my phone warranty is from the device comapany it self)
Click to expand...
Click to collapse
if you are only seeking to get more ram i would advise not to root your phone because the only about of ram you are going to get is around 30mb's which pretty much means you can only run +1 more app which is not worth it. as for Warrenty voids. if you root your device and send it in for repairs, its voided, if you unroot it and send it in it should not be voided, some new phones have have a counter that can tell the OEM if the device is modified or not, this is only for most newer samsung phones. they can only tell if it was rooted that way if its an older device running Gingerbread and you unroot it ( delete your root apps) i dont think they can detect that it was rooted.
(Note : it is only unrooting without custom rom or flashing and my phone warranty is from the device comapany it self)
Click to expand...
Click to collapse
Your Warranty is voided as soon as you root your device (only if they find out in the Service repairs) pretty much if you break your phone and needs service repairs delete root apps and unroot.
You can set the CPU up higher and overclock it which will speed up the phone
Sent from my lg optimus e980 mega i527 mega gt-i9205 Nexus 5 Nexus 4
Don't forget to check out my custom keyboards and dialers over at the candyshop thread and all the other cool stuff from all the wonderful devs
http://forum.xda-developers.com/show...php?p=49380310
Click to expand...
Click to collapse
@hopsin4444 please Read the OP before you post nonsense, Overclocking has nothing to do with what he wants and the only way for him to overclock is with a Custom kernel. :/

[Q] About to buy the M8!

Hey guys, so It's already time to upgrade from my G2. M8... Great choise, isn't it?
Kay so, the guy who's gonna sell me it has the Verizon version, and i saw some posts that you can't root / Unlock bootloader / etc ? Is there other ways? I might get the phone but I'd miss root at least.
If the answer is no, which variant should I get? (I say variant because Carrier is the same thing for me because I live in El Salvador, so)
If you are on or up to 4.4.4 then you are lucky.If you are on above that (Lp) then there is still not Unlock bootloader option.
Even if you are on LP it won't be a problem ONLY if you buying a used or new s-off device.About the carrier,if your carrier is veriozn which is cdma then this is the best variant.
Yes,i think other carriers do not have that bootloader unlocking problem (you can unlock bootloader via HTC Dev).This is verizon prob.
crazykas said:
If you are on or up to 4.4.4 then you are lucky.If you are on above that (Lp) then there is still not Unlock bootloader option.
Even if you are on LP it won't be a problem ONLY if you buying a used or new s-off device.About the carrier,if your carrier is veriozn which is cdma then this is the best variant.
Yes,i think other carriers do not have that bootloader unlocking problem (you can unlock bootloader via HTC Dev).This is verizon prob.
Click to expand...
Click to collapse
Thank you buddy, but one question, even if I pay to use sunshine there are no way to root?
Arjomer said:
Thank you buddy, but one question, even if I pay to use sunshine there are no way to root?
Click to expand...
Click to collapse
Bud,we only need to unlock our Bootloder & s-off,because after after s-off we can flash custom recovery & supersu.zip file to gain permanent root.
crazykas said:
Bud,we only need to unlock our Bootloder & s-off,because after after s-off we can flash custom recovery & supersu.zip file to gain permanent root.
Click to expand...
Click to collapse
Thanks bro, and Thank god the guy who's gonna sell me the one (Silver one, i wanted grey one though ) said he got confused and he actually has Kitkat, so yeah htc dev will help now lol. but anyways I'll s-off later. Thank you again
you welcome bro..i loved a grey one too.But you always can sticker your phone any color you want
crazykas said:
you welcome bro..i loved a grey one too.But you always can sticker your phone any color you want
Click to expand...
Click to collapse
Plus I might get the Dot View Case.. I'm so excited because im getting it tomorrow. Hopefully everything goes well.
Arjomer said:
Plus I might get the Dot View Case.. I'm so excited because im getting it tomorrow. Hopefully everything goes well.
Click to expand...
Click to collapse
FYI there is a another method via java card.But i do not know for sure that it works on lollipop.Yo can do it with sunshine according to KK OS.Gud luck bud.Me too waiting for my new M8.:crying:

Unlocked bootloader suspected, or no?

Have been a long time loyalist to LG phones over the past 4 years but am getting frustrated at the trend of bootloader locks with at&t handsets. I originally owned the G1 Dream and then the HTC Desire HD from HTC back in their heyday... Both were great phones to tinker with for the rom enthusiast. I have not bought an HTC phone since, because I could not trust their flippant camera choices. I ordered the LG G6 and sold it for the t mobile model, only to discover it may be fully locked down for a while, even with the t mobile model (fastboot commands stripped from the handset for some reason).
Guess I'm looking for a next gen phone with a killer camera and ability to flash to stock Android roms when they're available. Who here knows if I can expect this phone to be fully available for bootloader unlock to TWRP and rom support? If not, I just may end up selling my phone and wait for the Pixel 2 to be released otherwise.
reignlight said:
Who here knows if I can expect this phone to be fully available for bootloader unlock to TWRP and rom support?
Click to expand...
Click to collapse
Bootloader unlock with HTCDev will definitely be available (except for some carrier variants). SunShine support for gaining S-Off might or might not materialize.
Kisakuku said:
Bootloader unlock with HTCDev will definitely be available (except for some carrier variants). SunShine support for gaining S-Off might or might not materialize.
Click to expand...
Click to collapse
I agree its almost a given its gonna happen. Its just HTC's thing.
From HTC's website http://www.htc.com/us/go/htc-u11-unlocked/
"The GSM Unlocked HTC U11 is the same great device as any HTC smartphone, but without unnecessary pre-loads or SIM restrictions. You'll experience more phone freedom than ever!
The GSM Unlocked edition on HTC.com allows you to pop in an activated SIM from the carrier of your choice* and change carriers at will, or to unlock the bootloader without voiding your warranty.
Your HTC warranty even covers bootloader unlocking on the HTC U11!
For more bootloader unlocking info, visit www.htcdev.com"
Also, there's been a working build of TWRP for this device for almost 2 months, so that shouldn't be a concern either .
Unfortunately you're going to have to find someone else to maintain it, though, since I can't afford to buy a U11.
Captain_Throwback said:
Also, there's been a working build of TWRP for this device for almost 2 months, so that shouldn't be a concern either .
Unfortunately you're going to have to find someone else to maintain it, though, since I can't afford to buy a U11.
Click to expand...
Click to collapse
Any news for s-off?
8bitbang said:
Any news for s-off?
Click to expand...
Click to collapse
That's a question for @jcase & @beaups
Alright, which one of y'all just kicked me?
Dunno yet, ordered one. We will research. That's all we know.
According to HTC chat no HTC U11 is unlocked via HTC dev. Hope they are wrong
Sent from my Pixel XL using Tapatalk
oneandroidnut said:
According to HTC chat no HTC U11 is unlocked via HTC dev. Hope they are wrong
Click to expand...
Click to collapse
Of course that's wrong.
Your HTC warranty even covers bootloader unlocking on the HTC U11.
I still wonder... Is there Unlocked and Unlocked ?
Unlocked to put any SIM card you want, that's granted.
But, is there models that are bootloader unlocked out of the box ?
Howling Wolf said:
I still wonder... Is there Unlocked and Unlocked ?
Unlocked to put any SIM card you want, that's granted.
But, is there models that are bootloader unlocked out of the box ?
Click to expand...
Click to collapse
There are SIM-locked versions of U11 that are sold by carriers, Sprint for sure and maybe some EMEA carrier variants.
No version will be bootloader unlocked out of the box, but all (including carrier ones) will be bootloader unlockable through HTCDev. Usually, only Verizon / EE have their handsets blacklisted from HTCDev, but Verizon doesn't have its own version of U11, not sure about EE.
beaups said:
Alright, which one of y'all just kicked me?
Dunno yet, ordered one. We will research. That's all we know.
Click to expand...
Click to collapse
Hey beaups, I know this isn't related to the thread, but idk how else to get in contact with you. Is there a way I can get in contact with you directly?
If this is real the bootloader is unlocked and S-off.
https://youtu.be/uJR016QMul8
jdpro22 said:
Hey beaups, I know this isn't related to the thread, but idk how else to get in contact with you. Is there a way I can get in contact with you directly?
Click to expand...
Click to collapse
I'm firewaterdevs on twitter
*justintime* said:
If this is real the bootloader is unlocked and S-off.
https://youtu.be/uJR016QMul8
Click to expand...
Click to collapse
That's a tester device. Retail ones will be locked / S-on.
How long will it take for htcdev to offer unlocking the bootloader for the HTC U11?
loner. said:
How long will it take for htcdev to offer unlocking the bootloader for the HTC U11?
Click to expand...
Click to collapse
I've just unlocked my EE u11 on htcdev.. just select other as the device type on the website...
Nick.
hi i also got my U11 now. i am unsure about unlocking with HTCdev unlock other device, as U11 isnt listed yet. is there any chance to brick the device ? thx
4ntagonist said:
hi i also got my U11 now. i am unsure about unlocking with HTCdev unlock other device, as U11 isnt listed yet. is there any chance to brick the device ? thx
Click to expand...
Click to collapse
No there's no chance to brick using HTC Dev to unlock. Just choose the "All other supported models" option at the bottom of the list.

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