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[Q] Sending Sensation back for repair - Warranty Q

So my Sensation was S-Off and rooted however it started to play up so went back to S-On and Un-rooted, HBOOT now reads ****Locked**** and S-On. Is this all I need to do, does something more need to be done, will they be able to tell? They said on the phone if warranty is voided then I must incur the cost of fixing it..
Id really appreciate your help guys.

If its fully stock with s-off and stock recovery your good to go

ilostchild said:
If its fully stock with s-off and stock recovery your good to go
Click to expand...
Click to collapse
Ok thanks, how do I know if I have stock recovery?

Hi, i am sending mine back tomorrow as well.
Do I have to put it back to S-ON? I've heard its risky.

Best to, and it's not risky if you follow the guide to a T
Make sure you've set the CID back to what it should be before doing it (assuming you changed it in the first place)

Hey, it looks like mine's going back as well.
I'm a little unsure of which version HTC rom was default on it because I bought it from Pixmania and not a carrier.
It originally had Vodafone branding and the box is written in German.
I don't think I've changed off of the original kernel or radio as I've only switched roms through ROM Manager since I rooted the phone using these instructions.
-ANkh

I too am wondering the same thing, but my problem is slightly different. My phone wont even power on so i was unable to s-on factory rom it, im unsure of what exactly needs to be replaced on the phone so idk if theyre gonna be able to see that the software has been changed.

Hi again,
I found my CID: VODAP102, it's for Vodafone Germany.
Where can I find the matching stock ROM?
Thanks,
ANKh

Ankhwatcher said:
Hi again,
I found my CID: VODAP102, it's for Vodafone Germany.
Where can I find the matching stock ROM?
Thanks,
ANKh
Click to expand...
Click to collapse
Stock rom are here http://forum.xda-developers.com/showthread.php?t=1074559 , but No Voda DE. So Vodafone UK is logical path i presume...

dublinz said:
Stock rom are here http://forum.xda-developers.com/showthread.php?t=1074559 , but No Voda DE. So Vodafone UK is logical path i presume...
Click to expand...
Click to collapse
I'm not so sure. This guy had a Vodafone_DE RUU, so I've sent him a message begging him to re-post it.

EddyOS said:
Best to, and it's not risky if you follow the guide to a T
Make sure you've set the CID back to what it should be before doing it (assuming you changed it in the first place)
Click to expand...
Click to collapse
Uhoh, i didn't change the CID back but I did S-ON...
Will they notice if its just a hardware repair?
Too late now, I guess I will find out...

Okay, my Sensation is ready to go for repairs:
I found an old HTC_Pyramid_Vodafone_DE RUU here.
I installed it. And updated... and updated... and updated...
Because I still had my original cid I was able to get my phone into fastboot and "fastboot oem writesecureflag 3".
Now my phone is running a stock rom with locked bootloader and locked S-On and stock recovery.
-ANkh

help i have my sensation at the newest ics, tried running this and said update failed unknown error, please help im desperate.

Ankhwatcher said:
Okay, my Sensation is ready to go for repairs:
I found an old HTC_Pyramid_Vodafone_DE RUU [...]
I installed it. And updated... and updated... and updated...
Because I still had my original cid I was able to get my phone into fastboot and "fastboot oem writesecureflag 3".
Now my phone is running a stock rom with locked bootloader and locked S-On and stock recovery.
-ANkh
Click to expand...
Click to collapse
Hi,
was the method successful? Did they not recognize anything?
I have to return my Sensation for repair (dust under the screen), and i don't want to loose my warranty.

greg.house said:
Hi,
was the method successful? Did they not recognize anything?
I have to return my Sensation for repair (dust under the screen), and i don't want to loose my warranty.
Click to expand...
Click to collapse
Yes it did, HTC UK repaired the phone and converted it to a stock HTC UK phone without any German or Vodafone stuff on it anymore.
They didn't charge me anything for it.

I've send my desire s back to HTC caus of some probs with my battery.. it was rooted and s-off.. when I get it back it was s-on and unrooted.. I've paid for nothing..
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

I sent my Sensation back a few weeks ago because the touchscreen stopped working with S-OFF and they didn't notice and is still S-OFF now!

[Q] cid change and OTA updates???

hello i just changed my cid from HTC__203 to HTC__E11 (dutch), do i still receive ota updates and what about warranty does it affect it???
btw I live in the Netherlands and dit try to search but without any significant results.
edit: after a hardreset i see that i do get OTA updates from HTC so that part is ok.
Now just for the warranty part....

lexuz said:
hello i just changed my cid from HTC__203 to HTC__E11 (dutch), do i still receive ota updates and what about warranty does it affect it???
btw I live in the Netherlands and dit try to search but without any significant results.
edit: after a hardreset i see that i do get OTA updates from HTC so that part is ok.
Now just for the warranty part....
Click to expand...
Click to collapse
the ota works i just know that i don't know if it invalidates the warranty...but if you flash the right RUU (always do it before sending it to HTC) you will get your CID back

matt95 said:
the ota works i just know that i don't know if it invalidates the warranty...but if you flash the right RUU (always do it before sending it to HTC) you will get your CID back
Click to expand...
Click to collapse
Hi, how do i know witch ruu to use? (Old cid was htc__203)
Off topic: beautiful city u come from.

here you can find all the RUUs but you have to be registered and pay however you can find which is your RUU and google it

matt95 said:
here you can find all the RUUs but you have to be registered and pay however you can find which is your RUU and google it
Click to expand...
Click to collapse
If if download a ruu and then flash it, don't i keep de cid that i now have? I know that after a hardreset the cid stays the same.

I can confirm flashing a RUU NOT gives you your CID back.. I flashed 1.45 RUU and my CID is still 111111
Sent from my Pyramid-T using xda premium

BurnRubber90 said:
I can confirm flashing a RUU NOT gives you your CID back.. I flashed 1.45 RUU and my CID is still 111111
Sent from my Pyramid-T using xda premium
Click to expand...
Click to collapse
just like i thought, how the h#ll do i change my cid back to original?
If someone can confirm that Cid change doesn't affect warranty then this thread can be closed

If you want to change your Cid back just use the same process you used to change it, and if you don't know your Cid look here...
http://forum.xda-developers.com/showthread.php?t=1195475

Zylograth said:
If you want to change your Cid back just use the same process you used to change it, and if you don't know your Cid look here...
http://forum.xda-developers.com/showthread.php?t=1195475
Click to expand...
Click to collapse
I do know that thread but i'm still s-on and it seems that i can't change my cid back. ( i thought i saw someone else with the same problem in this forum.)
It seems i could only change it once with s-on.

[Q] What is superCID (11111111)

what are the benefits of doing super-CID (i.e. 11111111)
If i do superCID can I again restore to stock CID..
Please help

abhishek89 said:
what are the benefits of doing super-CID (i.e. 11111111)
If i do superCID can I again restore to stock CID..
Please help
Click to expand...
Click to collapse
Certain things, e.g. RUUs, need to have the correct Carrier ID on the phone in order to install via the bootloader or recovery using the PG58IMG.zip process. The Latest Firmware packs for example are grouped together into sets, this is to allow you to install them if you don't have SuperCID. If you have got SuperCID you can install any of them as all the CID checks pass.
Another reason to change the CID if to allow you to install a generic RUU instead of the one that came with the phone, this allows you to remove the bloatware. For example I'm on Vodafone and I installed the generic Euro RUU purely to get rig of the Vodafone crap that came pre-installed.
The process to change it back is identical to the way you write the SuperCID just using your original CID (mine for example is VODAP001). IIRC HTC__01 is the generic CID

gol_n_dal said:
Certain things, e.g. RUUs, need to have the correct Carrier ID on the phone in order to install via the bootloader or recovery using the PG58IMG.zip process. The Latest Firmware packs for example are grouped together into sets, this is to allow you to install them if you don't have SuperCID. If you have got SuperCID you can install any of them as all the CID checks pass.
Another reason to change the CID if to allow you to install a generic RUU instead of the one that came with the phone, this allows you to remove the bloatware. For example I'm on Vodafone and I installed the generic Euro RUU purely to get rig of the Vodafone crap that came pre-installed.
The process to change it back is identical to the way you write the SuperCID just using your original CID (mine for example is VODAP001). IIRC HTC__01 is the generic CID
Click to expand...
Click to collapse
So how do I install roms from different carriers

fatswaller4451 said:
So how do I install roms from different carriers
Click to expand...
Click to collapse
first you need to S-OFF then supercid
after that you can use any ruu.exe

Super Cid
rzr86 said:
first you need to S-OFF then supercid
after that you can use any ruu.exe
Click to expand...
Click to collapse
Hey thanks for your response
Ok so I have s-off and super Cid just a few more questions if u don't mind
1. can i install any ruu for any android phone or am I limited?
2. Will installing a ruu for another phone effect the way my current phone works
3. When installing a ruu.exe for another phone will I have to follow the same bootloader unlock method for that phone or my phone?
Sorry for the newbie questions but I have limited knowledge of super cid however I have been rooting for years now
I heard some bad things about super cid but have not had any issues thus far, the guide was very easy to follow and in fact just to make sure it was working I was able to ruu backwards
Thanks for your expertise you r awesome

fatswaller4451 said:
Hey thanks for your response
Ok so I have s-off and super Cid just a few more questions if u don't mind
1. can i install any ruu for any android phone or am I limited?
2. Will installing a ruu for another phone effect the way my current phone works
3. When installing a ruu.exe for another phone will I have to follow the same bootloader unlock method for that phone or my phone?
Sorry for the newbie questions but I have limited knowledge of super cid however I have been rooting for years now
I heard some bad things about super cid but have not had any issues thus far, the guide was very easy to follow and in fact just to make sure it was working I was able to ruu backwards
Thanks for your expertise you r awesome
Click to expand...
Click to collapse
1)with s-off and supercid you are not limited
2)it won't affect anything at all
But probably you will have some official updates from the specific carrier(if you have)
3)I think it depends from the carrier of the Ruu you have chosen
But actually there is no need to unlock the bootloader because you are on s-off
Edit:in second and third question what do you mean by another phone?
I assume you mean another carrier
If yes then yes
If you mean another device(for example Samsung)then absolutely no
Of course you can use any ruu but only from sensation's devices
Sent from my HTC Sensation using xda premium

super cid
rzr86 said:
1)with s-off and supercid you are not limited
2)it won't affect anything at all
But probably you will have some official updates from the specific carrier(if you have)
3)I think it depends from the carrier of the Ruu you have chosen
But actually there is no need to unlock the bootloader because you are on s-off
Edit:in second and third question what do you mean by another phone?
I assume you mean another carrier
If yes then yes
If you mean another device(for example Samsung)then absolutely no
Of course you can use any ruu but only from sensation's devices
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
So I have verified that I have super cid on my evo 4g lte by ruuing backward, however when I try flashing an htc one ruu i get an error message that its the wrong file, so i tried flashing an original evo 4g ruu and still get the same message
I am still s-off
relocked bootloader
super cid
hboot 2.0.9
latest firmware
am i missing something?
Thanks

fatswaller4451 said:
So I have verified that I have super cid on my evo 4g lte by ruuing backward, however when I try flashing an htc one ruu i get an error message that its the wrong file, so i tried flashing an original evo 4g ruu and still get the same message
I am still s-off
relocked bootloader
super cid
hboot 2.0.9
latest firmware
am i missing something?
Thanks
Click to expand...
Click to collapse
wait man man
for which device are we talking about?
not for sensation?

EVO 4g lte
Sent from my EVO using xda app-developers app

fatswaller4451 said:
EVO 4g lte
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
no maaaaannnnn
don't use any ruu for sensation to evo 4g
go to the evo 4g's thread and see there for ruu.exe files
this forum is only for sensation/xe/4g
i thought you were talking about sensation devices

Ok thanks for the info but I was talking about super cid and installing roms from different carrier's
Sent from my EVO using xda app-developers app
---------- Post added at 12:14 PM ---------- Previous post was at 12:06 PM ----------
I was following a previous thread
Sent from my EVO using xda app-developers app

to reduce the confusion
NO- you cant/shouldn't flash another model phone's RUU on another
there is a high chance of bricking the device if you do that

Does SuperCID also network unlocks the phone?
There is a lot of confusion on the internet about SuperCID. I have HTC One S which is locked to T-Mobile and I want to get it network unlocked. the "strings -n 8 /dev/block/mmcblk0p6" method did not show unlock_code for my phone (though it has worked for some other people). While googling I found that doing SuperCID by changing mmcblk0p4 can also network unlock the phone. Please let me know if you have some idea. Thanks.
gol_n_dal said:
Certain things, e.g. RUUs, need to have the correct Carrier ID on the phone in order to install via the bootloader or recovery using the PG58IMG.zip process. The Latest Firmware packs for example are grouped together into sets, this is to allow you to install them if you don't have SuperCID. If you have got SuperCID you can install any of them as all the CID checks pass.
Another reason to change the CID if to allow you to install a generic RUU instead of the one that came with the phone, this allows you to remove the bloatware. For example I'm on Vodafone and I installed the generic Euro RUU purely to get rig of the Vodafone crap that came pre-installed.
The process to change it back is identical to the way you write the SuperCID just using your original CID (mine for example is VODAP001). IIRC HTC__01 is the generic CID
Click to expand...
Click to collapse

Put europe stock rom

Hello everybody, i've a big question for you I got an HTC One S with cid TIM__041, still locked. The installed ROM is the stock customized by my operator TIM, that's crappy without any updates, and i want to put the europe stock rom changing the cid to HTC__001 if it's needed. But i don't want to void my warranty. The device is OK, it has no problems.
How can I resolve this? Sorry for my bad english, but i'm an young italian
If you need bootloader information, here is it:
*** LOCKED ***
VLE PVT SHIP S-ON RL
HBOOT-1.13.0000
RADIO-0.16.31501S.17_2
OpenDSP-v25.1.0.32.0405
eMMC-boot
Apr 20 2012,15:14:18
Click to expand...
Click to collapse

no one?

Sevenarth said:
no one?
Click to expand...
Click to collapse
That was only 2½ hours later, in which the USA is mostly asleep. Patience young grasshopper ..ehmm.. I mean Italian.
EDIT: I missed the AM/PM. It was 14.5 hrs like frdd correctly corrected in the post below this one. Sorry for that.
I'm not 200% sure but I don't think you can change your CID without unlocking your bootloader. Unlocking your bootloader will not completely void your warranty. It will still cover unrelated defects. Also, you can always re-lock and go back to stock afterwards, but only if you have a RUU for your phone that accepts your new HBOOT (that comes with the EU RUU).
If the 'problem' is that you want to tinker with your device but not take responsibility, then there is no solution.
-Jobo

Try 14.5 hours but yeah jobo is correct you need htcdev unlock to root and change cid

So, if I unlock the bootloader, the warranty for hardware problems will not voided? I need only to get the european stock rom, what's the best way to get it? However, i don't think putting european stock rom will void the warranty :/
Thanks for answering my topic But when I maked the topic, in USA was day. xD

Me too, though I am on T-MOB005 CID. And I don't want to exactly root my phone. So until we get S-OFF, there is no way. Just have to wait and be patient, like me. (I'm still on 1.77 and 2.21 has already been released)

usaff22 said:
Me too, though I am on T-MOB005 CID. And I don't want to exactly root my phone. So until we get S-OFF, there is no way. Just have to wait and be patient, like me. (I'm still on 1.77 and 2.21 has already been released)
Click to expand...
Click to collapse
me too, i'm at 1.78, and i still didn't get 2.21 update i need it for wifi problems.

So, are there no other way?

You can try to just run the 2.21.401 RUU but probably won't work.
Or you can wait for TIM to release the OTA if you're only after the new radio, your branding will still be there.
You need root to change cid, and you need htcdev unlock to root. No other way yet.

Hm..are there some news about s-off?

s
I hope it's ok to post other sites like but there is a nice tutorial here that have links to xda forum!
hwupgrade.i t/forum/showpost.php?p=37896138&postcount=320

Sevenarth said:
me too, i'm at 1.78, and i still didn't get 2.21 update i need it for wifi problems.
Click to expand...
Click to collapse
I need it to fix camera focus issues. The camera won't focus on something close-up.

usaff22 said:
I need it to fix camera focus issues. The camera won't focus on something close-up.
Click to expand...
Click to collapse
Same here!! Can you please help me here? http://forum.xda-developers.com/showthread.php?t=1813535

I decided, and now I got 2.21.401.10 :laugh:
I follow this steps: (thanks addsfsds)
1. Unlock, install recovery mod, root --> HOW-TO
2. Changed CID to generic (HTC__001) --> HOW-TO
3. Relocked bootloader (It's important!) --> Command: "fastboot oem lock"
4. Installed 2.21 HTC Europe RUU (includes stock recovery + stock rom) --> DOWNLOAD
5. I'm free!

You guys are saying you don't want to change your CID until S-Off is out because you don't want to unlock bootloader... Even if S-Off is out, you still have to unlock your bootloader to change CID *facepalm*

So I needed the best choice, because I need europe stock rom now.

ShensMobile said:
You guys are saying you don't want to change your CID until S-Off is out because you don't want to unlock bootloader... Even if S-Off is out, you still have to unlock your bootloader to change CID *facepalm*
Click to expand...
Click to collapse
Don't facepalm without knowing. We don't want to unlock the bootloader now because once we get S-OFF, we can S-ON back again with no traces of being S-OFF'ed. However, with HTCDev, it says ***RELOCKED*** which is a clear indication that the device has had its bootloader unlocked before. Some of use don't like to void our warranties, which is why we're waiting for S-OFF.

[Q] Telstra One XL Help.....

I was wondering if someone could help me? ... I recently acquired a Telstra Htc One XL and am having troubles trying to update.
Current stats
android 4.1.1
sense 4+
software 3.17.841.2
EVITA PVT SHIP S-OFF RL
*****locked*****
CID-11111111
HBOOT 2.14.0000
RADIO- 0.23a.32.09.29
I'm 99.9% sure most testra one xl's are up to 4.2.2 with sense 5 which is i think two updates in front of mine
can anyone shed some light on my situation?

When you say you're having trouble updating what exactly do you mean?
Sent from my Evita

When i "Check for Updates" it tell me that there are no more updates.... when Im sure there are another two...

Are you in Australia?
Sent from my Evita

Sure am ... Good old city of churches" Adelaide" ..

timmaaa said:
Are you in Australia?
Sent from my Evita
Click to expand...
Click to collapse
His profile says he is

Yeah, but still needed to check. Have you thought about re-unlocking your bootloader? It's been modified in the past which might have something to do with your update problem. If you unlock your bootloader you'll be able to install a custom recovery and then you can install whatever ROM you like. We have the stock Telstra Sense 5 Android 4.2.2 ROM in our development section. We also have a few other Sense 5 ROMs to choose from, ranging from stock to tweaked.
Sent from my Evita

The thing is that it hasnt been messed with.I got the phone from a HTC rep that i know ... he had it in his draw for over six months ...I just wanted the stock update but maybe rooting might be the easier way

It definitely has been messed with, phones that are s-off and have SuperCID don't come out of the factory like that. Somewhere along the way someone has done those alterations to the device.
There is just one problem I've realised, your phone has a SuperCID of 11111111 which has been blocked by htcdev. You're s-off though so you can actually change that as many times as you like using fastboot. If you want to unlock your phone you'll need to change it to 22222222 using the following fastboot command:
Code:
fastboot oem writecid 22222222
You can then check the new CID by using this command:
Code:
fastboot oem readcid
Once that's done you can go to htcdev and go through with the unlock bootloader process.
In order to do the above process you will need to install adb/fastboot and HTC drivers.
Sent from my Evita

No problem ... thanks for that ....I have rooted my one x before HTC_023 fairly basic but my mate swears that the phone came straight from HTC as a Tell us what you think before we send you more kind of thing .. Cheers for the info ...
Actually one more thing ... is it possible to do a RUU update with this to 4.2.2?

There is no RUU for 4.2.2, the only way is to run an earlier RUU and take OTA updates to get there. Since you can't get the OTA I guess that isn't an option though.
Sent from my Evita

grekojim said:
Sure am ... Good old city of churches" Adelaide" ..
Click to expand...
Click to collapse
Within 30 minutes drive from me no doubt
Supercid and s-off from factory or not still means you are off the official path.
Things I might do:
fastboot oem writecid TELST001
Then try the OTA again
or
RUU back to 1.89.841.9 as a RUU exists for that, then ota forwards to 5.06.841.1
or
Unlock bootloader
Flash Turges 5.08 firmware zip and then take one of the Sense 5 ROMs. There is a stock Telstra ROM even.
PS nag the HTC rep for a more recent RUU, eg 2.40.841.4, 3.17.841.2, 3.17.841.9 or 5.06.841.1 and share with us
---------- Post added at 12:56 PM ---------- Previous post was at 12:48 PM ----------
timmaaa said:
Once that's done you can go to htcdev and go through with the unlock bootloader process.
Click to expand...
Click to collapse
He has s-off does he need a token or even need to unlock at all?

I have often wondered the same thing, but I've been assuming that in order to flash TWRP recovery you need an unlocked bootloader.
It's nice to see a few Aussies on here by the way, I'm in Melbourne myself.
Sent from my Evita

great ... trying the cid thing first ...

My phone from an att employee came s-off and with a locked boot loader as well. It just looks like that's how HTC and att do it.
Sent from my HTC One XL

Alright cid change didnt work ..now to find the 1.89.841.9 RUU

Click the link in my signature, from there you'll find a link to the HTC RUU thread.
Sent from my Evita

RUU links all changed and the index doesnt keep good track of the current RUU sites.
Try:
http://www.androidruu.com/?developer=Evita
http://www.androidruu.com/getdownlo...09.01_10.93a.32.20L_release_266699_signed.exe

Thank you heaps .....

Just in case .. i got the unlock code from htc deV But when my cid was 11111111 .....would that matter if i use that code now that my cis is telst001?