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Justed ordered an Orbit 2 on O2

I've just got off the phone from O2 after ordering my XDA Orbit 2 on their new tariff. I am a little sceptical however. I called them yesterday and they said that the phone was released today, the guy I spoke to was adamant about this. So I called up this morning and spoke to a nice lady. She told me that the screen said the phone was not released until the end of February but thought that was wrong and was sure it was today and went to check with someone.
She came back and told me it was available and the original Orbit was not being sold and all orders would be dispatched as the Orbit 2. I was given a choice of whether I wanted it with or without co-pilot, I went without and was told the cost was £19.99 on an Online 35 18 month contract or free with the Online 45 18 month contract. Still dubious whether I would get the original Orbit, she said she's go and check with a manager and call me back. Got a call back 5 minutes later to confirm it will definitely be the Orbit 2 so I placed my order.
Still wonder which I'll get, anyone else placed an order?

ohh a big mistake.....!!!!

I just got told to call back on Monday.

Apparently Mine's on its way too.
I made sure they said it was the Orbit 2, so should be with me on Monday/Tuesday!

gareh said:
Apparently Mine's on its way too.
I made sure they said it was the Orbit 2, so should be with me on Monday/Tuesday!
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whats the number you people are calling? I was SAID on monday

vijayvasa said:
whats the number you people are calling? I was SAID on monday
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O2 Upgrades... 08706003009 Option2, Option2, Option2.

Ive just been told its out on the 31st February . Seems as though no-one really knows whats going on but thats just ridiculous. at least pick a date that exhists

woohoo!
Just ordered mine (by dialing 202 on my existing o2 phone) - will be delivered by DHL in 1-2 working days (so Monday or Tuesday next week)
I triple checked it was the Orbit 2 (rather than Orbit 1)
Just for info the deal I managed to get was:
Free phone
18 month contract
600 x-network minutes
500 texts
unlimited internet
without the satnav software (not sure how much extra that would have been)
£25/month (is the £35 tariff but went through the retentions team who knocked it down).

this is the best by far... does it mean, we newer gona get it?!

wow
how did you manage that?!
25/month with the new tariff??
sounds amazing

rTyler said:
how did you manage that?!
25/month with the new tariff??
sounds amazing
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Phoned up a few weeks ago asking for a PAC code. They offered me £15 off my current tariff (£35) if I also took the £7.50 data bolt-on taking it to £27.50. I said yes but wanted to wait for the Orbit 2 and he made a note on the system. So when I called again today they offered me the £35 tariff which now includes a free bolt-on. Told them about the previous offer which was still on their system so they offered my £10 off the new tarrif.
Might just have been lucky, but means they are willing/able to go down that much if you push them.
I spoke to Martin Peers ex 70682 in the retentions team initially. Not sure if dropping names and mentioning offers that other people have got helps but it might be worth a try.

just rang to order. there in stock, but the upgrade "shop" isnt working, need to call back later.

I N S T O C K ! ! !
i can confirm; they have it, just push them.
first i been told, it`s coming out on the 31 feb. i was laughing... quick recheck and i got the same tariff as nick666, but 35pm. i am a select customer, but couldn`t get any better
waiting for monday waiting for monday waiting for monday
thanks nick666

Guys!!! Please tell me what you said!!!! I called them 3 times. Here are my experiences;
1. Called upgrades. Not out till end of Feb sorry, can't help.
2. Called new buyers. Out on Monday (this was reconnaissance work to see if they had it). As it happens I want good upgrade offers!
3. Called the retentaion dept and said I wanted to leave. I said the I know for a fact that other people have bought the Orbit 2 and I had been denied. The guy sounded bemused and said, well let me check....end of Feb. I said but it's on your website under the business dept. He said ohhhh yes I'm afraid that's a diff. dept and only available for business users because it's a business phone. He did say they would knock £20 off my existing £30p/m tarriff however! But no phone!!!! How can I blag it? Normally it's 3rd time lucky!

jonboyuk said:
Guys!!! Please tell me what you said!!!! I called them 3 times. Here are my experiences;
1. Called upgrades. Not out till end of Feb sorry, can't help.
2. Called new buyers. Out on Monday (this was reconnaissance work to see if they had it). As it happens I want good upgrade offers!
3. Called the retentaion dept and said I wanted to leave. I said the I know for a fact that other people have bought the Orbit 2 and I had been denied. The guy sounded bemused and said, well let me check....end of Feb. I said but it's on your website under the business dept. He said ohhhh yes I'm afraid that's a diff. dept and only available for business users because it's a business phone. He did say they would knock £20 off my existing £30p/m tarriff however! But no phone!!!! How can I blag it? Normally it's 3rd time lucky!
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Sounds like the message hasn't trickled through to all the departments yet - so sounds like you've just been unlucky!!
When I ordered today, it was through the upgrade number, but because I mentioned that I'd already spoken to the retention team they put me through to them. Unfortunately I can't remember the name of the girl I spoke to, but was definitely the retention team. She did take a while when checking if they were available so might not be on the screens yet?

Damn O2, why does it have to be so difficult?! I did speak to the retention team and I was on hold for 3 mins while he went to find out! Should I try again - what if I get the same guy? How embarrasing!!

qtek_metanol said:
ohh a big mistake.....!!!!
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One more member for the petition. Hurray!!!!!!!

I called them back, systems are still down.
She first said they dont have them in stock, end of feb is release date. I told her no, its out today and they do have stock. she said "erm...hold on.....*types*....oh yes its out later today" lololool.
Systems still down though, have to call back again

Sounds like a lot of angst. I think I'll just wait until the 31st of Feb

just called upgrades told it was in stock but i wasn't eligible till 6th so i wanted the cancel that contract and take out a new one, he put me through to sales, was told not in stock till 31st feb, told him i was told by two people(including a manager) it was out today, started shouting at me saying if they had it why would they want stop people from buying it or something, wouldn't let me speak and then the w****r hung up on me . all i said was i was told it was out today, that was the last thing i said. Gonna ring upgrades back on the 6th because so far all the representatives there have been excellent. was offered £35pm, 400mins, 1000txts, 12 Month Contract and the phone for £39.99 and that was without haggling.

Fuze release dates and locations

Speculations and Info for Fuze Release
Yeah, speculate.
Kraize92 said:
Update on cali stores! Called a bunch more and here is the new info
Placerville - Sells tomorrow
Emeryville - Selling now
Mountain View - Selling tomorrow
Cupertino - Still questionable. But is supposedly selling them today and will if you go in-store. (Don't call)
Manteca - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Modesto - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Stockton (All 4 stores) - Sell Wednesday
Tracy - Not here yet. Should be in stock by end of week.
Click to expand...
Click to collapse

Feel free to post your speculations and release dates here. We can also use this thread to let each other know what stores has the device in your area. Please be kind to each other...and happy posting.

wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.

Captain_Throwback said:
wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.
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A guy on AT&T forums just posted this:
"Guys,
Just kick up your feet and don't worry about the phone for now. It will eventually be at your local stores for you to enjoy, and it will be so worth the wait.
Guys.. Just think Thanksgiving. VERY close to Thanksgiving. I'll leave it at that.
Take it or leave it."

ya know, I think I am gonna stick with the 11/11 date that my wife told me about last week.
..so that's my bet... 5 pesos on 11/11

My local store told me less then a week. ;\

I was just told they were expecting it very, very soon. In a matter of days.

I don't believe we will see it until the week of the 24th as well. No stores have gotten any preliminary info and that is a pretty telling sign right there.
I wonder if the Fuze will be a part of any black friday deals. I would doubt it if just released that week. I would like to see it more in the $250 range because I don't think it is worth $350 and waiting 10 weeks for the 50 rebate, but I will probably ending up spending it anyway and dumping the Tilt on Ebay.

well given how they are releasing phones the epix came out like two weeks or a week ago bold came out today so i give the fuze another week or two it's definately coming out in november though

youngbusiness19 on the AT&T forums reported that he was able to get one from a store in Ohio.
Can anyone else confirm that they've obtained one?

wmm said:
This one doesn't have a date in the title, so it won't go obsolete regardless of how long AT&T waits to intro the phone.
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yeah, so it will still be vaild for easter

I just called a local store in Indy and was told "We don't know when it'll be in. It's been delayed I think. I'm the manager and I would know!"
If he's the manager and "would know," he should be able to tell me and not just "think."

A little different answer
Not really important but... I called a major store in Denver. Lady has known of it some time as her job is dealing with new releases. She said that they were supposed to have displays up already but the materials are not in so they are behind schedule. She expects it any day. Also a sales person is getting trained on it tomorrow and hopes to know more then. Only significant thing is that they knew of it and were supposed to have displays up by now.

this sucks. im pretty sure black friday week is right. they dont want to have to put it on discount probably
guy at my local store who has been letting me know just said thats when they will get it

I just called a local store in Queens for the billionth time today and they don't know when its coming but it will be coming sometime in the future.

Black93300ZX said:
If I worked at an AT&T store I'd just answer the phone with "We don't have the Fuze, if you're from XDA please leave me alone, is there anything else I can help you with today?"
It seems everyone on here is calling every store within 20 miles of them.
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im calling within 50 cause theres so few around here

Employees in Huntington Beach, CA store said next week.

I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).

I was told next week... though previously told today... as far as black Friday and not wanting to discount it, well... they're in control... they can release it tomorrow and that doesn't mean they have to discount it. So, I don't see any reason they'd have to wait until then.

renegadebmw said:
I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).
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ahh good point. . .
I was actually thinking the same thing as black. how annoyed must the ATT people be at the release of any new phone. . . .
people stopping in, calling in ... would drive me nutz.

[Q] Charged for a "Free" phone

Hey guys,
About a month ago (Jan 20 I seem to recall) T-Mobile had an offer where you could get a free upgrade to a G2, only on their website.
My family had three G1s on our plan that were past due for an upgrade, since December, so we jumped at this offer.
We couldn't get the site to work, however, so we called in and a representative assured us that we would be able to get the three phones for free. We would have to call back the next day to do so, though.
After calling back the next day, we received another representative who told us that the offer was an error and shouldn't have been put online. Our response was simple- That's your problem, we agreed with the other representative in good faith and we should not have to pay for an error on your end.
After waiting about a week for that other representative to look at the call logs (which he never found, by the way), he called back and told us that since we've been waiting for so long and he never found the logs, we could have all three phones for free. We already knew there was an upgrade fee of $18 that we would have to pay, that's fine.
Now, a month later, on our bill we have three charges of "One Time charge for Handset Upgrade Revenue" that amount to $199.00 each. That makes our total bill for this month a whopping $1000.
This is far from "free" that we were promised. I am hoping it's a mistake on their end, but if I call them up and they start throwing in all of these excuses and explanations for why a "free" phone isn't free, is there some sort of agency for Customer Fair Treatment or something that we can report them to, or is there legal action that we can take?
Please, if you have any other advice or tips, it is greatly welcomed.
Hope to hear a response.
-Proxin

Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!

Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App

Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
-------------------
$403 phone bill?!? what the hell?

File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.

evilgold said:
Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!
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Interesting... I don't think the buyers' remorse thing would work, cause we have had the phones for over 30 days... and offering to give them back would be bad on our end because honestly, we love these new phones!
But yeah, the breach of contract you mentioned is a good point. We renewed our contracts so that we could get these phones, and if they take the phones back yet keep us locked in contract, I'm certain that the groups mentioned by the other posts (BBB and FCC) could help us out.
Andrew.Dodson07 said:
Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App
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Awesome. It makes me happy that there are companies who are willing to stick up for customers.
Superbovine said:
Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
-------------------
$403 phone bill?!? what the hell?
Click to expand...
Click to collapse
That Does make it look like less, haha. To clarify-
$199 x 3 = 600.00
+ 120.00 tax
+ 250.00 phone bill
+ 18.00 upgrade fee x 3
plus various charges
= $1000
Isira said:
File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.
Click to expand...
Click to collapse
Thank you very much. I hope either or both of these can help if the situation turns into something nasty.

I have to harass them to make sure they apply discounts or whatever, and they tried to wiggle out of my student discount when I activated my line...
Ah well. They're almost half the price of Verizon and my service is pretty good here.

We just called T-Mobile and a representative confirmed it was a mistake and dropped the charges.
We still have to wait until the next billing cycle to see for sure, but I think this has been resolved.
Thank you all for your advice and replies.
Best,
Proxin

uppppppppppppppppppppppppppppppp

yeah ://....happened to me a couple of times there..

Verizon sign up deposit ...

i know i could call Verizon but i hate using my phone to talk to someone, so....
The deposit you pay when you first sign up, do you get that back after the 1st year is up or the 2nd?...
and do they just give you the money back or applying "credit" to your account?... that and can you just use it towards another phone?

Did you have to pay a deposit to open a line or are you talking about something else?

adrynalyne said:
Did you have to pay a deposit to open a line or are you talking about something else?
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They made me pay a $400 deposit due to my horrible horrible bad credit thanks to shady activity in my past...........
..............................
⌐_⌐

I believe you are looking at about a 6-8 month turnaround. They review your account after so much time and if its in good standing, you get it back.

adrynalyne said:
I believe you are looking at about a 6-8 month turnaround. They review your account after so much time and if its in good standing, you get it back.
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cool. it's been 5 months so far. wonder if i should put it to a new phone or stick with this thing a tad longer. granted, this is the only "current" phone that i like.

I'd wait. Big things on the horizon.

FYI, a quick story....
When I signed up with Verizon in 2006 (freshly 18, and had zero credit) i was required to place a $100 deposit which I would recieve back after a year of good payments. After about 18 months, i realized that i never got my deposit back. It took a few phone calls, to both Verizon and my Bank for them to give my $100 back.... so while they did give me the money back.... my advice would be to hold onto that receipt!!!

deposits are held for one year.
After a year, they will review for things like bounced checks and such. As long as you have clean payment history, they apply the deposit to the account, then mail a check for any remain credit balance.
If you don't pass the review, they hold it for a few more months and review again. They'll continue to hold until you have something like 3 months of clean payments.

voxigenboy said:
cool. it's been 5 months so far. wonder if i should put it to a new phone or stick with this thing a tad longer. granted, this is the only "current" phone that i like.
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Kudos to you for staying in good standing.

I love people with such bad credit that can't pay their bills, yet they can afford a smartphone with a data plan. Oops, did I just say that?

I got mine about a year after. But i called them on the dot LOL . 2 weeks later got my Mula.
Sent from my ADR6400L using Tapatalk

fillyo said:
I love people with such bad credit that can't pay their bills, yet they can afford a smartphone with a data plan. Oops, did I just say that?
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Hey some people have awesome priorities! But also keep in mind that sometimes "bad" credit isnt their doing or happened because of circumsatances beyond their control. Divorces, theft identity,things like that. Did you know that credit reporting companies in themselves arent the most honest people to deal with (unless you are an A+ list celeb)
The area I personally start having problems is, seeing as how I believe everyone should have a second chance, as long as they learn from their mistakes (as I had to), and do not repeat them.Or the ones that constantly feed off the "government trough" but thats another story.
Im glad you are improving things ..Stick with it. There is a light at the end of the tunnel

When i went back to Verizon after being away for several years... They wanted a $400... I waited three months and tried again got in with no deposit... And no change in credit score according to the service I was using at the time... Go figure...
Sent from my BURNTH3ORYX using Tapatalk

When I first signed up for Verizon I was about 20 tears old and had 0 credit. I signed up online and didn't have to out a deposit down.
Odd how that happens.
Sent from my HTC CyanogenBolt powered by CyanogenMod 7 RC1.6.1

I had a deposit and after 12 months of not being shut off, they credited my bill for the deposit. Used it to get my Tbolt.
Sent from my Synergized Thunderbolt via XDA Premium App

that's not bad, had to pay 250 per line on sprint years ago. The weird thing is, about every six months, they would credit it back, even though it had already been credited. Happened 4-5 times over the years.

[Q] Would you make this decision (full price upgrade)

Need to tap into the greater XDA/phone tech junkies hive mind.
My situation:
I currently have a broken SGS2 on AT&T. It works just can't charge the battery while in the phone.
I don't have an upgrade on any of my 8 lines on our account (closest is August).
I am thinking and damn close to getting the HTC one XL but it would costs 450 (200 for phone and 250) for early upgrade fees.
Now to add to it I jut had surgery and going to be stuck on the couch for the next 2 weeks.
What I am asking is you guys with the phone is if you had to pay 450 would you still do it after spending time with the phone.
Most of my use is games browsing and videos.

Antitribu said:
Need to tap into the greater XDA/phone tech junkies hive mind.
My situation:
I currently have a broken SGS2 on AT&T. It works just can't charge the battery while in the phone.
I don't have an upgrade on any of my 8 lines on our account (closest is August).
I am thinking and damn close to getting the HTC one XL but it would costs 450 (200 for phone and 250) for early upgrade fees.
Now to add to it I jut had surgery and going to be stuck on the couch for the next 2 weeks.
What I am asking is you guys with the phone is if you had to pay 450 would you still do it after spending time with the phone.
Most of my use is games browsing and videos.
Click to expand...
Click to collapse
August isn't far away. I'd buy a go phone and an external charger and wait it out.
But the real question is is the phone worth the retail price? Hell yeah.

Antitribu said:
Need to tap into the greater XDA/phone tech junkies hive mind.
My situation:
I currently have a broken SGS2 on AT&T. It works just can't charge the battery while in the phone.
I don't have an upgrade on any of my 8 lines on our account (closest is August).
I am thinking and damn close to getting the HTC one XL but it would costs 450 (200 for phone and 250) for early upgrade fees.
Now to add to it I jut had surgery and going to be stuck on the couch for the next 2 weeks.
What I am asking is you guys with the phone is if you had to pay 450 would you still do it after spending time with the phone.
Most of my use is games browsing and videos.
Click to expand...
Click to collapse
This is exactly what you're going to do:
Call and tell them you would like one of your lines to be upgraded early, tell them you've been a loyal customer since XXXX and you need it early. I literally upgrade every year by this method no questions asked. LOL. Asked for the "retention" or "customer loyalty department". They will place the notes on your account for you to be upgraded. After that hang up.
Call back a few hours later and tell the next rep that you would like them to price match Amazon's price for the phone of 174.99 (they have no tax and shipping as well so be sure to mention that), the rep should then charge you for full price of the phone (199.99) but credit your account back like 70 bucks for the additional savings you would have got from using Amazon.
There you have it. You essentially got a one X for 174.99. No upgrade fees, no tax, phone at a great price. Don't have to wait until August either.

Well if you already own an external charger for sgs2, I would put this money on a tablet.
I love my X L but I love it more using it on the run.

good point with 8 lines he should have some pull. I only have 3 and they don't treat me as well

gunnyman said:
good point with 8 lines he should have some pull. I only have 3 and they don't treat me as well
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Click to collapse
You would think so but I got no where one the phone this morning. They acted like the 250 early upgrade fee was doing me a favor. I am going to give it a shot with customer retention.

It's 119.98 for a new line might be able to trick at&t into it. Plus the requesting an upgrade early has worked for a friend of mine worth a shot.
Sent from my HTC One X using Tapatalk 2

Antitribu said:
You would think so but I got no where one the phone this morning. They acted like the 250 early upgrade fee was doing me a favor. I am going to give it a shot with customer retention.
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Click to collapse
how long has the SGS II been out is it over a year?

gunnyman said:
good point with 8 lines he should have some pull. I only have 3 and they don't treat me as well
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Click to collapse
I only have 3 but I think its because I have a business account that they treat me like god haha
They literally schedule follow up phone calls to check on me and my new phones and ask if they can do anything for me LOL My above strategy will still work though as I used to use it all the time on T-Mobile. One time I called to cancel with T-Mobile and they gave me unlimited minutes, texting and data, lowered my bill by $10, and upgraded my phone LOL I couldn't leave that place for the life of me. Unmatched customer retention.
---------- Post added at 02:17 PM ---------- Previous post was at 02:14 PM ----------
kleeman7 said:
It's 119.98 for a new line might be able to trick at&t into it. Plus the requesting an upgrade early has worked for a friend of mine worth a shot.
Sent from my HTC One X using Tapatalk 2
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The 119 pricing is only for new AT&T customers, but if the rep doesn't know this and just checks the Amazon site, they may be fooled and do it.
---------- Post added at 02:18 PM ---------- Previous post was at 02:17 PM ----------
gunnyman said:
how long has the SGS II been out is it over a year?
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I don't know but isn't it crazy how ancient the sgs2 seems next to our one x? I laugh at that phone whenever I see it. My buddy still has the one I sold him. Ick!

seh6183 said:
I only have 3 but I think its because I have a business account that they treat me like god haha
They literally schedule follow up phone calls to check on me and my new phones and ask if they can do anything for me LOL My above strategy will still work though as I used to use it all the time on T-Mobile. One time I called to cancel with T-Mobile and they gave me unlimited minutes, texting and data, lowered my bill by $10, and upgraded my phone LOL I couldn't leave that place for the life of me. Unmatched customer retention.
---------- Post added at 02:17 PM ---------- Previous post was at 02:14 PM ----------
The 119 pricing is only for new AT&T customers, but if the rep doesn't know this and just checks the Amazon site, they may be fooled and do it.
---------- Post added at 02:18 PM ---------- Previous post was at 02:17 PM ----------
I don't know but isn't it crazy how ancient the sgs2 seems next to our one x? I laugh at that phone whenever I see it. My buddy still has the one I sold him. Ick!
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That's what I was thinking, some reps don't pay attention.
Sent from my HTC One X using Tapatalk 2

I paid $600 for my One X. Very happy with my purchase.

_MetalHead_ said:
I paid $600 for my One X. Very happy with my purchase.
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me too. Thankfully I still sold my iphone for a profit

Definitely don't use an upgrade if you're paying $400 anyways. Head over to the marketplace...hell I have a One X I'll sell you.

gunnyman said:
me too. Thankfully I still sold my iphone for a profit
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Yeah, I sold my iPhone 4S on craigslist for $550 So in reality I only had to shell out $50 for the HOX.

Thanks for the tips gents!
I called and went to the phone prompts to cancellations. Once I had a rep on the line and went through the account auth bs. I simply asked if she could calculate what my ETFs would be today if I transferred my 8 lines to VZW. After the 7 or 8 minutes it took her to come up with the 1025 number she asked why.
I explained that I had a dead phone and that both sales reps in the store and the main sales line had told me I was not eligible for an upgrade and would have to replace the Phone at full cost. I also stated that an ind dealer would match my etf in credit towards new devices.
With out missing a beat she asked me to hold on to see if there was anything she could do and what phone was I looking at.
Long story short she is priority shipping a HOXL white to me for 119 bux flat.
Thanks for saving me some bux all!

Antitribu said:
Thanks for the tips gents!
I called and went to the phone prompts to cancellations. Once I had a rep on the line and went through the account auth bs. I simply asked if she could calculate what my ETFs would be today if I transferred my 8 lines to VZW. After the 7 or 8 minutes it took her to come up with the 1025 number she asked why.
I explained that I had a dead phone and that both sales reps in the store and the main sales line had told me I was not eligible for an upgrade and would have to replace the Phone at full cost. I also stated that an ind dealer would match my etf in credit towards new devices.
With out missing a beat she asked me to hold on to see if there was anything she could do and what phone was I looking at.
Long story short she is priority shipping a HOXL white to me for 119 bux flat.
Thanks for saving me some bux all!
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Great news. Congrats!

Antitribu said:
Thanks for the tips gents!
I called and went to the phone prompts to cancellations. Once I had a rep on the line and went through the account auth bs. I simply asked if she could calculate what my ETFs would be today if I transferred my 8 lines to VZW. After the 7 or 8 minutes it took her to come up with the 1025 number she asked why.
I explained that I had a dead phone and that both sales reps in the store and the main sales line had told me I was not eligible for an upgrade and would have to replace the Phone at full cost. I also stated that an ind dealer would match my etf in credit towards new devices.
With out missing a beat she asked me to hold on to see if there was anything she could do and what phone was I looking at.
Long story short she is priority shipping a HOXL white to me for 119 bux flat.
Thanks for saving me some bux all!
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Click to collapse
Wow. Rather than being happy for you, I'm actually jealous LOL I could only get them down to the 174.99 price! Oh well! Still better than 199.99 plus tax

Antitribu said:
You would think so but I got no where one the phone this morning. They acted like the 250 early upgrade fee was doing me a favor. I am going to give it a shot with customer retention.
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Call and talk to their loyalty department. If they don't budge till them to transfer you to the cancellation department. You're taking all 8 lines to Verizon.
They should treat you like royalty if you have 8 lines.
edit: have you considering buying a galaxy nexus for 400? This way you still have your upgrades left for the successor to one x.

karan1203 said:
Call and talk to their loyalty department. If they don't budge till them to transfer you to the cancellation department. You're taking all 8 lines to Verizon.
They should treat you like royalty if you have 8 lines.
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Somebody doesn't like to read the whole thread before posting...

I spent $729 right off the bat just to get this amazing phone the same day it came out. Full retail price as I'm not in the habit of locking myself in a contract
Sent from my HTC One X using xda premium