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issue/problems with screen touch

Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.
I am a regular user of touch screen so I am not that amataur. Do u think the screen is broken or software? any one else with this problem?

The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.

Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App

joemm said:
maybe its possessed by the devil.....666lucifer
Sent from my htc sensation 4g using xda premium app
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lol !

While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.

joemm said:
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
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Yes that must be it. Gods revenge..hehe.
Froschfinger: sounds like you have the same problem as me.

Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.

check here: http://forum.xda-developers.com/showthread.php?t=1140997
they are talking about the same thing, maybe you'll find a solution.
I have the same problem, its actually pretty random and doesn't always happens but is getting annoying.

I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.

After update 2.3.4 the problem is gone. screen working perfecktly.

Froschfinger said:
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
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Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.

Speakerphone now automatically on?

I've had this phone since the end of Feb and it has never done this. This past weekend, my wife and I, were over at a friends house and we kept getting pestered on my phone by an idiot who wanted to start stuff with us. Point is, during that time my phone was passed to 3 ppl besides my wife and I. One of them, not my wife, pushed something and now all calls are through the speaker. Do any of you know how to keep the speaker from coming on everytime I make or receive a call or where the setting is to keep it from doing that? My phone is bone stock and non rooted. I have searched, read the manual cover to cover, and looked through all the settings with no answer. It is extremely annoying to have to shut the speaker off everytime I go to make or receive a phone call. Prior to this weekend it was never like that. Any help to resolve this will be much appreciated.
Sent from my Inspire 4G using XDA App

Any ideas?
Sent from my Inspire 4G using XDA App

ZeroRilix said:
I've had this phone since the end of Feb and it has never done this. This past weekend, my wife and I, were over at a friends house and we kept getting pestered on my phone by an idiot who wanted to start stuff with us. Point is, during that time my phone was passed to 3 ppl besides my wife and I. One of them, not my wife, pushed something and now all calls are through the speaker. Do any of you know how to keep the speaker from coming on everytime I make or receive a call or where the setting is to keep it from doing that? My phone is bone stock and non rooted. I have searched, read the manual cover to cover, and looked through all the settings with no answer. It is extremely annoying to have to shut the speaker off everytime I go to make or receive a phone call. Prior to this weekend it was never like that. Any help to resolve this will be much appreciated.
Sent from my Inspire 4G using XDA App
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You could try emailing the HTC support site. They resolved a similar issue with me in a day, in that case it was volume always at max during a call when I had a head set on with no volume control, along with a strange status icon. I had inadvertently selected a buried setting that is for the hearing impaired. No one on this forum helped after two days so gave HTC a shot at it, and they came through.

Ok, Kool. I'll try that, thanx.
Sent from my Inspire 4G using XDA App

What was the fix for this? My phone is doing this too! It is annoying...Help!

I had that same problem, but I fixed it by flashing another ROM.

coletrain6000 said:
What was the fix for this? My phone is doing this too! It is annoying...Help!
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Called HTC and they wanted me to factory reset my phone. I told them I couldn't do it right then and would do it later in the evening. They said before I got off the phone with them, if a reset didn't work to call warranty and get it exchanged. Well, before I could perform the reset, my phone surprisingly stopped doing it. Dunno what corrected it but was glad it was gone. A couple days later, it returned for only 3 phone calls. What I figured out was that it is connected with the car panel app. You need to use an app like Watchdog, which I got the free paid version when it was the daily freebie from Amazon, find the Car Panel process and "kill" it and it will stop. When you close it out it just goes to the backround. You need to close the process to get it to stop. I am gonna call HTC back and let them know how I corrected it, so people who dont come to forums like this one and calls HTC they have a solution other than a factory reset.
Sent from my Inspire 4G using XDA App

[Q] Does the Sensation blow, or do I have a Faulty device?

I have had my sensation for a couple of weeks now and it is proving to be one of the worst HTC phones I have ever owned. I am beginning to become concerned that I may have a faulty device, as my complaints about the phone are really starting to mount up. I will list a few off the top of my head and you can tell me if this is normal behavior:
Unlocking the device: Sliding the ring up to unlock the device can take as many as 3 or 4 attempts at times no matter how deliberately I attempt to do so.
Bluetooth Audio: If I connect to my car for both phone and music, then disconnect, then connect to my bluetooth headphones, then disconnect, then get back in my car, the phone bluetooth will connect, but not the media. This is solved by long clicking the bluetooth connection under bluetooth settings and going into options,then unchecking and rechecking the media box. (annoying and not a problem on either my nexus 1 or MT4G)
The phone is slow: Like way slower than either my nexus 1 or MT4g
Restarting the phone: When I long press the power button and select restart, the phone will turn off... but not back on without several presses of the power button.
Data Connection: I have, on more than one occasion lost my data connection in a 4g area to the point where all data is lost. No 2g, no g... nothing. No icon in the status bar. I have tried entering and exiting airplane mode to restart it, among other things. Reboot seems to be the only solution.
Call Waiting: The phone has, on more than one occasion, refused to let me switch calls when I receive call waiting.
Force Closes: I have received more force closes on this device with a variety of applications, than I have on any other android device that I have owned. To the point where I did a factory reset of the device to see if that would clear things up. It did not.
Line through non HTC Widgets: I get seemingly random horizontal static lines through random non htc widgets sporadically. Sometimes a reboot rectifies this, other times the widget needs to be removed ad readded.
That seems to be all I can think of at the moment. I eagerly await your responses.

Yeah, I'd get it exchanged. That's not even close to a satisfactory experience.

I also get a few unlock attempts.
The data network its extremely slow like 3g our less while on 4g outside with full strength in signal bars.
I also don't get a restart when selecting that and I just sts off completely and have to hold the power button to turn it on.
do you hear a noise if you press in the screen with a bit of effort? I don't know if its just my phone our a common sound.
Sent from my HTC Sensation 4G using Tapatalk

I've had the Sensation since June 8th, I've had the static lines in the Widgets but none of the other problems. My lock rings works every time. I also came from the Nexus One so I never had Sense, I think it's a bit laggy but my apps open up just as fast as the N1. My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol) Bluetooth works great too.
If I were you, I would get a new phone, something doesn't seem right with yours.

I have been keeping silent about it for the most part but I'm in the same boat with you on a few of those things. I don't use bt so I dunno about that nor do I have the line through the widgets issue. But my touchscreen sucks balls. It takes forever to unlock the phone, it just doesn't register my swipe up no matter how slow I go. Also in general my touchscreen is just weak. Tons of my swipes are registered as taps so apps or links are opened. I also have the data stall issue. I have read through the supposed fixes for people with similar problems but nothing fixes my issue. The lockscreen issue started a week after getting it, and happened until I did a factory reset. It then worked for another week before the issues showed up again. My sister has a sensation too and has the same touchscreen issues as me. I have been holding off, hoping htc would send out a big fix update, but damn it is depressing. I have already mentally prepared myself for giving this to my wife in september and using her upgrade to pick up a Hercules. I really hope some updates change my mind.
Sent from my HTC Sensation 4G using XDA App

Can someone please let me know if you can hear the plastic parts of the phone rub when you press down in the screen? I have noticed if I press around the screen with about the same force of scaring snapping your fingers or less the phone makes a sound of what I think is the source between the screen and the edge frame of the phone. I first thought that was the reason why the unlock took a few tries.
either that or I think maybe a small air pocket caused by a spec if dirt was why the unlock want working since its almost right on it. It also works better if I grab the left side of the ring then the right that has that tiny pocket. But still I noticed the huge end call and call button I have to press on it a few times to get a response. I press it far left but near the air bubble that's why I didn't think that would cause any touch problems with the unlock ring.
Sent from my HTC Sensation 4G using Tapatalk

I am having the lock screen issue , my 3rd phone, all three did it after a few days to a week. I do have the Bluetooth problem as well. I have a jawbone jambox and i can only get media to connect after initial pair. I always unpaired and paired again to fix the problem, i'll try your method next. I think the reason you cant change calls has to do with the touchscreen issues. I am waiting also for an update. The really really messed up thing is that HTC says they know nothing of theses issues, so a fix could be a long way off.

Thanks for the responses. I have had the phone for about 3 weeks and have been holding my tongue. The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it. I was happy to see that some other countries received an update that fixed a few things, but really I just want to see if CM7 can rectify most if not all of these issues. I have been playing the waiting game, but might just throw in the towel and return it before my 30 days are up (CA).

marclais said:
The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it.
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What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk

While I do notice most things are slower than on my Nexus One, some things are just incredibly faster. Theres no denying that web browsing on the Sensation is some of the best I've ever used.

Tacjim said:
My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol)
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Is there a setting for this? I loved this setting on my BlackBerry.

Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App

D200P13 said:
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
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The op, meaning original post. He's saying its a copy of what he sent to htc
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ptaylor09 said:
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
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Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App

Ive had my sensation for about a month and its still working fine. Im having non of the problems you said other than the power button not working rite but must of the time i get it on the first try. You should get a replacement

piimp said:
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
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It is annoying. I mean why in the hell would they ist leave it like that... they really got lazy.
Sent from my demonSPEED! Glacier using XDA Premium App

well, first full reset and retest. if it persists, then ya exchange it. my lock ring is so smooth i pull it up and play with it while bored. spin circles around the sun (weather lock screen) then either let go to unlock or put it back at the bottom. can do the same with all 4 app shortcuts. one flick up with 3/4 of the ring revealed and its unlocked.
edit: phone is 3 weeks old, multiple widgets and full of apps, stock launcher.

Disable 911 autofill

Hey guys,
I'm using a G2x and I've called 911 by mistake six times now. Three times they've called back... and it's not fun making everyone in the room talk to them to verify there is no emergency.
This is very annoying. Tmobile can't help me disable it. I have other Android phones that require me to type in '911' before dialing. It seems when my screen is locked, a push of the unlock button or moving the phone around can cause the 'emergency call' button to get activated, which then *autofills* in 911, leading to these calls.
How can I disable the autofilling of 911 or just this feature in general.
Thanks a million (saved in wasted taxes and hassles, haha)!

I did that today one time.
Sent from my LG-P999 using xda premium

I've done that as well. Very annoying indeed.
Sent from my LG-P999 using XDA App

Hasnt happens to me on this phone but did on my old sony phone. I dont know if you can easily disable it. I know on that phone i couldnt.

Had to abandon the Sensation

I had to go back to using my Blackberry curve after using the Sensation 4G for about 7 months. There are two problems. First is the ring volume. With the volume turned all the way up I can't hear the phone ring if there is even moderate background noise. If the phone is in my pocket I can feel the vibration, but in the holster I can't.
The second is that the phone will sometimes just quit. It will not make or receive calls and I have to pull the battery to get it to operate again. T-Mobile replaced the SIM card and that didn't help. I rooted the phone and installed the Sensation XE ROM, but the problem still persists.
The last straw came yesterday when I missed three important calls. I'm not sure if I didn't hear it ring or if it had one of those black outs, but whatever the reason I can't afford to miss calls like that. So I got the old Blackberry out, changed my service with T-Mobile and put it in operation.
I've spent many hours on the phone with T-Mobile tech support and they are unable to correct the problem. I'm not going to send it back for replacement because I did that with a Blackberry 8220 Pearl flip and after 8 (yes 8) refurbished exchanges the phone still didn't work and I'm not going though that again.

Yay t-mobile
sent with unbranded htc sensation

Well since you're not going to be using it. You should send it to me I'll just use Volume+ for the sound issue. I'll pm you my address.

Contact HTC and get them to fix it
Sent from my HTC Sensation Z710e using XDA App

I'll buy it off of you. My phone screen got cracked after 3 months...
Sent from my HTC Sensation XE with Beats Audio using XDA App

It might be easier to just repair the screen yourself. Definitely cheaper and worth trying it out. There are some videos on youtube. I can't post the link because I don't have enough posts, but go to youtube and type in "HTC Sensation Screen Repair".

I have absolutely non of the issues you have stated. I also use this phone for business/personal and never had a "blackout" of missed calls. Maybe u had a bad device. I love my sensation.
Sent from my MIUI.us Sensation 4G using XDA App

Send it to HTC, they gonna fix it, BUT SAVE ALL YOU'RE DATA, they gonna change the mother board ...
My one is restarting some times but i'll gonna send it.... they told me that they gonna change the mother board or the cell

Id request a new one
Sent From My Virtuous ICS Sensation

I have had issues with missing calls when I had headphones plugged in. I had to go to accessibility and turn tty off. Not sure why it was on.
Also having the same issues, low ring volume. The speaker is pretty weak but turning SRS on in the music app and turning on the hearing impaired function really helps.

Maybe you need a hearing aid instead? I can hear my phone from the next room.

No point in this going on...
Thread closed