I had to go back to using my Blackberry curve after using the Sensation 4G for about 7 months. There are two problems. First is the ring volume. With the volume turned all the way up I can't hear the phone ring if there is even moderate background noise. If the phone is in my pocket I can feel the vibration, but in the holster I can't.
The second is that the phone will sometimes just quit. It will not make or receive calls and I have to pull the battery to get it to operate again. T-Mobile replaced the SIM card and that didn't help. I rooted the phone and installed the Sensation XE ROM, but the problem still persists.
The last straw came yesterday when I missed three important calls. I'm not sure if I didn't hear it ring or if it had one of those black outs, but whatever the reason I can't afford to miss calls like that. So I got the old Blackberry out, changed my service with T-Mobile and put it in operation.
I've spent many hours on the phone with T-Mobile tech support and they are unable to correct the problem. I'm not going to send it back for replacement because I did that with a Blackberry 8220 Pearl flip and after 8 (yes 8) refurbished exchanges the phone still didn't work and I'm not going though that again.
Yay t-mobile
sent with unbranded htc sensation
Well since you're not going to be using it. You should send it to me I'll just use Volume+ for the sound issue. I'll pm you my address.
Contact HTC and get them to fix it
Sent from my HTC Sensation Z710e using XDA App
I'll buy it off of you. My phone screen got cracked after 3 months...
Sent from my HTC Sensation XE with Beats Audio using XDA App
It might be easier to just repair the screen yourself. Definitely cheaper and worth trying it out. There are some videos on youtube. I can't post the link because I don't have enough posts, but go to youtube and type in "HTC Sensation Screen Repair".
I have absolutely non of the issues you have stated. I also use this phone for business/personal and never had a "blackout" of missed calls. Maybe u had a bad device. I love my sensation.
Sent from my MIUI.us Sensation 4G using XDA App
Send it to HTC, they gonna fix it, BUT SAVE ALL YOU'RE DATA, they gonna change the mother board ...
My one is restarting some times but i'll gonna send it.... they told me that they gonna change the mother board or the cell
Id request a new one
Sent From My Virtuous ICS Sensation
I have had issues with missing calls when I had headphones plugged in. I had to go to accessibility and turn tty off. Not sure why it was on.
Also having the same issues, low ring volume. The speaker is pretty weak but turning SRS on in the music app and turning on the hearing impaired function really helps.
Maybe you need a hearing aid instead? I can hear my phone from the next room.
No point in this going on...
Thread closed
Related
I've had this phone since the end of Feb and it has never done this. This past weekend, my wife and I, were over at a friends house and we kept getting pestered on my phone by an idiot who wanted to start stuff with us. Point is, during that time my phone was passed to 3 ppl besides my wife and I. One of them, not my wife, pushed something and now all calls are through the speaker. Do any of you know how to keep the speaker from coming on everytime I make or receive a call or where the setting is to keep it from doing that? My phone is bone stock and non rooted. I have searched, read the manual cover to cover, and looked through all the settings with no answer. It is extremely annoying to have to shut the speaker off everytime I go to make or receive a phone call. Prior to this weekend it was never like that. Any help to resolve this will be much appreciated.
Sent from my Inspire 4G using XDA App
Any ideas?
Sent from my Inspire 4G using XDA App
ZeroRilix said:
I've had this phone since the end of Feb and it has never done this. This past weekend, my wife and I, were over at a friends house and we kept getting pestered on my phone by an idiot who wanted to start stuff with us. Point is, during that time my phone was passed to 3 ppl besides my wife and I. One of them, not my wife, pushed something and now all calls are through the speaker. Do any of you know how to keep the speaker from coming on everytime I make or receive a call or where the setting is to keep it from doing that? My phone is bone stock and non rooted. I have searched, read the manual cover to cover, and looked through all the settings with no answer. It is extremely annoying to have to shut the speaker off everytime I go to make or receive a phone call. Prior to this weekend it was never like that. Any help to resolve this will be much appreciated.
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
You could try emailing the HTC support site. They resolved a similar issue with me in a day, in that case it was volume always at max during a call when I had a head set on with no volume control, along with a strange status icon. I had inadvertently selected a buried setting that is for the hearing impaired. No one on this forum helped after two days so gave HTC a shot at it, and they came through.
Ok, Kool. I'll try that, thanx.
Sent from my Inspire 4G using XDA App
What was the fix for this? My phone is doing this too! It is annoying...Help!
I had that same problem, but I fixed it by flashing another ROM.
coletrain6000 said:
What was the fix for this? My phone is doing this too! It is annoying...Help!
Click to expand...
Click to collapse
Called HTC and they wanted me to factory reset my phone. I told them I couldn't do it right then and would do it later in the evening. They said before I got off the phone with them, if a reset didn't work to call warranty and get it exchanged. Well, before I could perform the reset, my phone surprisingly stopped doing it. Dunno what corrected it but was glad it was gone. A couple days later, it returned for only 3 phone calls. What I figured out was that it is connected with the car panel app. You need to use an app like Watchdog, which I got the free paid version when it was the daily freebie from Amazon, find the Car Panel process and "kill" it and it will stop. When you close it out it just goes to the backround. You need to close the process to get it to stop. I am gonna call HTC back and let them know how I corrected it, so people who dont come to forums like this one and calls HTC they have a solution other than a factory reset.
Sent from my Inspire 4G using XDA App
I have had my sensation for a couple of weeks now and it is proving to be one of the worst HTC phones I have ever owned. I am beginning to become concerned that I may have a faulty device, as my complaints about the phone are really starting to mount up. I will list a few off the top of my head and you can tell me if this is normal behavior:
Unlocking the device: Sliding the ring up to unlock the device can take as many as 3 or 4 attempts at times no matter how deliberately I attempt to do so.
Bluetooth Audio: If I connect to my car for both phone and music, then disconnect, then connect to my bluetooth headphones, then disconnect, then get back in my car, the phone bluetooth will connect, but not the media. This is solved by long clicking the bluetooth connection under bluetooth settings and going into options,then unchecking and rechecking the media box. (annoying and not a problem on either my nexus 1 or MT4G)
The phone is slow: Like way slower than either my nexus 1 or MT4g
Restarting the phone: When I long press the power button and select restart, the phone will turn off... but not back on without several presses of the power button.
Data Connection: I have, on more than one occasion lost my data connection in a 4g area to the point where all data is lost. No 2g, no g... nothing. No icon in the status bar. I have tried entering and exiting airplane mode to restart it, among other things. Reboot seems to be the only solution.
Call Waiting: The phone has, on more than one occasion, refused to let me switch calls when I receive call waiting.
Force Closes: I have received more force closes on this device with a variety of applications, than I have on any other android device that I have owned. To the point where I did a factory reset of the device to see if that would clear things up. It did not.
Line through non HTC Widgets: I get seemingly random horizontal static lines through random non htc widgets sporadically. Sometimes a reboot rectifies this, other times the widget needs to be removed ad readded.
That seems to be all I can think of at the moment. I eagerly await your responses.
Yeah, I'd get it exchanged. That's not even close to a satisfactory experience.
I also get a few unlock attempts.
The data network its extremely slow like 3g our less while on 4g outside with full strength in signal bars.
I also don't get a restart when selecting that and I just sts off completely and have to hold the power button to turn it on.
do you hear a noise if you press in the screen with a bit of effort? I don't know if its just my phone our a common sound.
Sent from my HTC Sensation 4G using Tapatalk
I've had the Sensation since June 8th, I've had the static lines in the Widgets but none of the other problems. My lock rings works every time. I also came from the Nexus One so I never had Sense, I think it's a bit laggy but my apps open up just as fast as the N1. My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol) Bluetooth works great too.
If I were you, I would get a new phone, something doesn't seem right with yours.
I have been keeping silent about it for the most part but I'm in the same boat with you on a few of those things. I don't use bt so I dunno about that nor do I have the line through the widgets issue. But my touchscreen sucks balls. It takes forever to unlock the phone, it just doesn't register my swipe up no matter how slow I go. Also in general my touchscreen is just weak. Tons of my swipes are registered as taps so apps or links are opened. I also have the data stall issue. I have read through the supposed fixes for people with similar problems but nothing fixes my issue. The lockscreen issue started a week after getting it, and happened until I did a factory reset. It then worked for another week before the issues showed up again. My sister has a sensation too and has the same touchscreen issues as me. I have been holding off, hoping htc would send out a big fix update, but damn it is depressing. I have already mentally prepared myself for giving this to my wife in september and using her upgrade to pick up a Hercules. I really hope some updates change my mind.
Sent from my HTC Sensation 4G using XDA App
Can someone please let me know if you can hear the plastic parts of the phone rub when you press down in the screen? I have noticed if I press around the screen with about the same force of scaring snapping your fingers or less the phone makes a sound of what I think is the source between the screen and the edge frame of the phone. I first thought that was the reason why the unlock took a few tries.
either that or I think maybe a small air pocket caused by a spec if dirt was why the unlock want working since its almost right on it. It also works better if I grab the left side of the ring then the right that has that tiny pocket. But still I noticed the huge end call and call button I have to press on it a few times to get a response. I press it far left but near the air bubble that's why I didn't think that would cause any touch problems with the unlock ring.
Sent from my HTC Sensation 4G using Tapatalk
I am having the lock screen issue , my 3rd phone, all three did it after a few days to a week. I do have the Bluetooth problem as well. I have a jawbone jambox and i can only get media to connect after initial pair. I always unpaired and paired again to fix the problem, i'll try your method next. I think the reason you cant change calls has to do with the touchscreen issues. I am waiting also for an update. The really really messed up thing is that HTC says they know nothing of theses issues, so a fix could be a long way off.
Thanks for the responses. I have had the phone for about 3 weeks and have been holding my tongue. The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it. I was happy to see that some other countries received an update that fixed a few things, but really I just want to see if CM7 can rectify most if not all of these issues. I have been playing the waiting game, but might just throw in the towel and return it before my 30 days are up (CA).
marclais said:
The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it.
Click to expand...
Click to collapse
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
While I do notice most things are slower than on my Nexus One, some things are just incredibly faster. Theres no denying that web browsing on the Sensation is some of the best I've ever used.
Tacjim said:
My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol)
Click to expand...
Click to collapse
Is there a setting for this? I loved this setting on my BlackBerry.
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
D200P13 said:
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
The op, meaning original post. He's saying its a copy of what he sent to htc
Sent from my HTC Sensation 4G using XDA Premium App
ptaylor09 said:
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Ive had my sensation for about a month and its still working fine. Im having non of the problems you said other than the power button not working rite but must of the time i get it on the first try. You should get a replacement
piimp said:
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
It is annoying. I mean why in the hell would they ist leave it like that... they really got lazy.
Sent from my demonSPEED! Glacier using XDA Premium App
well, first full reset and retest. if it persists, then ya exchange it. my lock ring is so smooth i pull it up and play with it while bored. spin circles around the sun (weather lock screen) then either let go to unlock or put it back at the bottom. can do the same with all 4 app shortcuts. one flick up with 3/4 of the ring revealed and its unlocked.
edit: phone is 3 weeks old, multiple widgets and full of apps, stock launcher.
I connected my motorla s9-hd bluetooth headphones to my sensation, and it constantly skips, so I thought it was the headphones. So i bought a Platonics bluetooth ear piece and it does the same thing.. They both work fine when the phone is 2 feet from the ear pieces. But if it's in my pocket or my hands are around it it breaks up. I read about the "grip of death" on this phone, and was wondering if anyone had a solution. I called HTC and they said they have no fix. Does anyone elses Sensation do this? Thanks, Nikko
Well HTC has some weird BT stacks, that could be the problem, but blue-tooth will always be effected by obstructions. I too have a s9-hd and ill try it out to see if i get the same problem.
I have the exact same issue. The headphones work great when connected to my MacBook, but when connected to my Sensation they constantly skip and cut out. I am waiting for CM7 as it should have better Bluetooth stacks.
Sent from my HTC Sensation 4G using XDA App
I talked to some people nd they said the phones Bluetooth and WiFi antennas are behind the battery cover and that's why hands interfere with it.. I know obstructions will interfere with it, but your hands and pockets shouldnt
Sent from my HTC Sensation 4G using xda premium
Same Problem
I have the same problem. Also a S9 and Sensation. The interference come whenever I an farther than 6 meters away...
550 dollar phone and the Bluetooth works for **** lol
Sent from my HTC Sensation 4G using xda premium
I'm having the same problem with my phone. I can't get a reliable or even a passable connection on either of my headsets(S9 & Blueant T1) or my car stereo. The bluetooth on this phone is an absolute JOKE. It's barely functional & is easily the worst bluetooth performance of any phone I've ever had. It will pair & connect but I can't even turn my head while streaming audio without it skipping & cutting out, and that's with it just sitting on my desk in front of me, not being touched at all. I can't put it in my pocket or get more than 10 feet from it without it disconnecting completely either. I've tried various roms including CM7(the Kang build) & the problem persists with every one. I've been using my old HD2 for the past 2 days & both headsets work just fine with it so I know it's definitely the phone. This is absurd, I didn't pay $400 for this damn thing(early upgrade) just to NOT be able to use a common feature that even the cheapest dumbphones can manage to do right. T-Mo offered me a G2X when I called to request a replacement yesterday & I chose another Sensation just b/c I already have so many accessories for it, but if the new phone has the same problems I'm just gonna send it back & take the G2X. I think this phone just might be the end of my run with HTC >:|
Does your replacement do the same thing?
Sent from my HTC Sensation 4G using xda premium
honda1991 said:
Does your replacement do the same thing?
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Yes, there was no difference at all. Its definitely a design flaw. I ended up sending the refurb back anyway cause the damn earpiece speaker died in the middle of a phone call after 1 day.
Im gonna keep the sensation just cause I do have so much stuff for it, but as soon as the Hercules comes out I'm jumping the HTC ship. I'm done with their form-over-function BS. I'll take an ugly, 'plasticky' phone that works well over a solid, pretty one that's full of glitches >:/
What ROM are you running? I have a motorola s305 Bluetooth headset, and I experienced the skipping issue on the stock ROM. After I switched to a ROM with less garbage running in the background and/or an overclocked kernel, the problem went away. I think the problem stems from a busy CPU.
Android Revolution (3.1.0), Insert Coin (2.2.5 sse w/bricked kernel 0.91) and Cyanogen Mod 7 Alphas 1, 2, 4 and 6 have all played back by music with less or no skipping. Insert Coin is the best for me.
I am using mike's 3.6.1 de Rom
Sent from my HTC Sensation XE with Beats Audio using xda premium
Also want to put this out there. I was reflashing a few things and tried out the older faux kernels and such and came across that the kernel actually borked my bluetooth all together. I tried pairing and nothing worked. I rebooted a few times to no avail. I reverted to stock kernel and now all works and bt still works fine for me.
kpjimmy said:
Also want to put this out there. I was reflashing a few things and tried out the older faux kernels and such and came across that the kernel actually borked my bluetooth all together. I tried pairing and nothing worked. I rebooted a few times to no avail. I reverted to stock kernel and now all works and bt still works fine for me.
Click to expand...
Click to collapse
I've had some odd problems like that too. I go back and forth between CM7 alphas and insert coin and sometimes on switching back to IC (by restoring a NAND backup with working bt) bt is just broken. I can sometimes get it to work by deleting my headset from the "pairing" list. Not quite the same as your problem, I know, but it does seem like bt is sensitive to changes in the kernel. Like I said before, bricked 0.91 at 1.53gHz works with effectively no skipping (only ocassional delays on locking the screen).
It skipped for me with the stock Rom as well. If its directly in front of me it works fine.. also (altittle off subject) how is everyone's battery life. On the new de mine is horrible! 3.2 with the dual core patch was awesome
Sent from my HTC Sensation XE with Beats Audio using xda premium
I contacted T-Mobile for a replacement and they said no because its a known issue and there working to fix it.. so well see!
Sent from my HTC Sensation 4G using xda premium
I never had that short range problem that you are describing. Worked fine on sense based roms. But I do know that htc uses screwy bt drivers. I switched to cm7.1 and I believe they are the normal bt drivers for android. You might give it a try and see if perhaps your range increases or whatever other problems go away.
ya i have same problem put phone in pocket = bluetooth sucks
Basically im umming and ahhhing whether to send my SXE due to heating problems... I hit 47c today.. But i was on the underground playing flick soccer..? Anyway was just. Wondering can i use ny currebt nand backup on the new. Sxe i receive (if i send it back)
Sent from my HTC Sensation XE with Beats Audio using xda premium
Yes you can, but what's to say you actually have an issue? My Sensation gets hot when under heavy stress but it's to be expected
Htc rep said safe max temp is 50 but if im constantly hitting near that i should consider a replacement... But i am a, heavy user of my phone :/ so i dont know
Another weird thing my phone rebooted when it got to heat and now its refusing to get hspda connection just skips between edge and gprs
Sent from my HTC Sensation XE with Beats Audio using xda premium
Might be worth getting a new one then
EddyOS said:
Might be worth getting a new one then
Click to expand...
Click to collapse
Its come back now I have to post it off to the repair center and they said ill get a straight swap and it will be posted within one business day of receiving it. My beats headphones broke within 2 days! So I may just send it all off seeing as I havent sold my dhd yet so I will still have a phone..just need to unroot, s-on then reroot and s-off the new phone
Hey all,
I came from the Lumia (yeah, what a nightmare that was) to the HTC One X. It was definitely great to come back to Android. But, I've had the phone for 2 days now and already noticed two problems.
When I was at work yesterday, I noticed the 4g icon at the top looked like it was only sending data, but would never receive it. After about 30-45 seconds it would come back, but during that time, I couldn't do anything on the phone that required the use of data. I tried a factory reset, and it seemed to work just fine. Then on the way home from work, it did the same thing again.
Also, when my wife and I were watching TV last night I got a phone call and could barely hear the phone ring. I checked the volume and it's all the way up on all three sliders in the settings. I tried changing ringtones, and that didn't help.
So, I'm on my 5th phone now with AT&T since April 21st. 4 Lumia's and now this One X and they've all had issues. I'm really at my boiling point now.
Does anyone have any suggestions? I know one of my options is just to take the phone back to the store and swap it for a replacement, but I'm wondering if anyone else is seeing these two issues with their One X? I've Googled it, and there are quite a few threads about each issue, but here on XDA I don't see too many. I trust this forum more than any other.
I really wanted to love this phone too!
Ethere said:
Hey all,
I came from the Lumia (yeah, what a nightmare that was) to the HTC One X. It was definitely great to come back to Android. But, I've had the phone for 2 days now and already noticed two problems.
When I was at work yesterday, I noticed the 4g icon at the top looked like it was only sending data, but would never receive it. After about 30-45 seconds it would come back, but during that time, I couldn't do anything on the phone that required the use of data. I tried a factory reset, and it seemed to work just fine. Then on the way home from work, it did the same thing again.
Also, when my wife and I were watching TV last night I got a phone call and could barely hear the phone ring. I checked the volume and it's all the way up on all three sliders in the settings. I tried changing ringtones, and that didn't help.
So, I'm on my 5th phone now with AT&T since April 21st. 4 Lumia's and now this One X and they've all had issues. I'm really at my boiling point now.
Does anyone have any suggestions? I know one of my options is just to take the phone back to the store and swap it for a replacement, but I'm wondering if anyone else is seeing these two issues with their One X? I've Googled it, and there are quite a few threads about each issue, but here on XDA I don't see too many. I trust this forum more than any other.
I really wanted to love this phone too!
Click to expand...
Click to collapse
Not sure on data, but try volume+ in the play store...it's the go to app for volume issues.
Sent from my HTC One X using Tapatalk 2
I also noticed this low volume problem! I hate it when I'm trying to listen to music!!
Sent from my HTC One X using xda premium
The radio drops are a known problem for some, but have gotten much better with later radios. For volume, yeah check volume+
Sent from my HTC One X using Tapatalk 2
I had that exact problem with internet connection too but 1.85 fixed it.
The sound issue is weird though.
Sent from my HTC One X using xda premium
What's odd is that all day yesterday it seemed fine. It seems time was just the key here. We'll see how this goes.
You can make your own ringtone with any MP3 and any software for sound editing (like SounForge). You can cut some part of the song and make it louder (I advice you to make a preset for equalizer with 120-140% louder and no 60Hz frequency)
P.S. Sorry for my bad English.
I have been having the same issues with the volume with my one x. I emailed HTC about the problem then it auto corrected itself. It all started after this at&t 1.85 update. I haven't factory reset yet, which is what HTC recommended, I hope that enough people complain so HTC actually does something about it. I love the phone though.
Ethere said:
Hey all,
I came from the Lumia (yeah, what a nightmare that was) to the HTC One X. It was definitely great to come back to Android. But, I've had the phone for 2 days now and already noticed two problems.
When I was at work yesterday, I noticed the 4g icon at the top looked like it was only sending data, but would never receive it. After about 30-45 seconds it would come back, but during that time, I couldn't do anything on the phone that required the use of data. I tried a factory reset, and it seemed to work just fine. Then on the way home from work, it did the same thing again.
Also, when my wife and I were watching TV last night I got a phone call and could barely hear the phone ring. I checked the volume and it's all the way up on all three sliders in the settings. I tried changing ringtones, and that didn't help.
So, I'm on my 5th phone now with AT&T since April 21st. 4 Lumia's and now this One X and they've all had issues. I'm really at my boiling point now.
Does anyone have any suggestions? I know one of my options is just to take the phone back to the store and swap it for a replacement, but I'm wondering if anyone else is seeing these two issues with their One X? I've Googled it, and there are quite a few threads about each issue, but here on XDA I don't see too many. I trust this forum more than any other.
I really wanted to love this phone too!
Click to expand...
Click to collapse
4th phone. You one picky SOB?
But I agree, on my Evo lte speaker not as loud as my OG Evo. That said, my OG Evo went thru 3 blown speakers in 2yrs.
Enjoy the phone you have, not the one you invented.
Sent from my EVO using xda premium
scottspa74 said:
4th phone. You one picky SOB?
But I agree, on my Evo lte speaker not as loud as my OG Evo. That said, my OG Evo went thru 3 blown speakers in 2yrs.
Enjoy the phone you have, not the one you invented.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yeah 4 phones is a lot...
Most of the its user error, then they ask for exchanges.