Desire S Screen Scratched - HTC Desire S

Today I noticed a 2 inch scratch on my screen and deep enough to just get your nail in
Has anybody any ideas of what can be used to safely remove this or is it the case of a new screen
Sent from my HTC Desire S using XDA App

Maaaaybe silvo (the finer version of brasso), use this with extreme caution though, your could ruin your screen further! Or even a camera lens scratch repair kit?

1. screen repair kit (~ 10$)
2. replace it (~60$) http://www.parts4repair.com/products/HTC-Desire-S--LCD-Screen.html

Does the screen scratch easily on Desire S?
Sent from my HD2 using XDA App

Gorilla glass is very tough when it comes to scratching it with sharp objects, but you can easily scratch it with dust...
Sent from my HTC Desire S using xda premium

ok as an experianced user i willl tell you this..
the glass is very tough.. but it can scratch very easily with some material.. i managed to scratch mine on the beach, by just one sand grain trapped inside the leather pouch case i have.. the scratch was so deep that my nail could be trapped in there!!!!
what you should not do when you scratch your screen
1. buy a digitizer from ebay..
all ebay digitizers are not original, they are fake, they will not be gorilla glass they will not be smooth to the touch etc..
changing just the digitizer is a very difficult thing to do. just one small dust particle cought between the LCD and the digitizer will show.. in adition there are some small plastics that help to give the light to the 4 buttons on the bottom, those plastics are glued to the digitizer, and are not supplied with the digitizers on ebay, so removing those and re gluing them to the new digitizer will end up with reduced brightness of the 4 buttons.
2. try to sand fix polish the digitizer.. will not work, or at least will end up in a worse looking screen
what you should do (and what i finally did - after doing all of the above that i shouldn't have done)
1. go to HTC and buy the LCD+digitizer combo..
it is sealed and glued together and costs here in Greece 114 euros.
if you want to do a 100% good job buy the middle chassis, this is not needed and i did not buy it (it costs another 30 euros) but it will make your job easier since it has all the double sided tape ready to use on it..
The only downside in buying parts from HTC directly is that they require you to give them your IMEI number, or receipt so they can cancel your warranty !!!!! just buying the part cancels it!!
but once you open up your phone you have already canceled it, it would be obvious that it has been opened
good luck, and if you need anything ask here i will be helping.. i disassembled my desire s more than 20 times

Desire S has no Gorilla glass on
Talked to HTC support many times asking if Desire S is equiped with Gorilla, and the answer was clear: Desire S does not have Gorilla...It uses Asahi glass.
Having scratched Desire S is understandable.

hamedunix said:
Talked to HTC support many times asking if Desire S is equiped with Gorilla, and the answer was clear: Desire S does not have Gorilla...It uses Asahi glass.
Having scratched Desire S is understandable.
Click to expand...
Click to collapse
I never knew that! Most reviews state definitively that it has Gorilla Glass, but I guess that catchy name is now fairly "generic" for any kind of toughened glass (like many people say "hoover" when they mean vacuum cleaner).
Still, the Ashai glass looks as if it ought to have similar properties to the original Corning aluminosilicate "Gorilla Glass" :
http://www.youtube.com/watch?v=WpbOoQpwAFs&feature=player_embedded

Well there is one new glass made by Asahi called Dragontrail,which is a tough one. But us strongly doubt Desire S using this glass.
You can go ahead and ask HTC about the glass on their Desire S.
Sent from my HTC Desire S using XDA App

My desire S gets scratched really easily. It doesn't bother me much but it's still annoying. Not surprised to hear it doesn't really have gorilla glass. My old desire (class if you will ) didn't get any noticeable scratches and I'd had it for longer and treat it a lot worse. Kind of ridiculous that the screen strength seems to gone down hill even though the advertised strength seems to say it's better.

I wish HTC had an answer to this question why didn't they use Gorilla on Desire S and still charged us with a price of a high end phone?
It really sucks that I have to look through a screen guard and my friend has fun rubbing his key chain on his Samsung Galaxy S.
Sent from my HTC Desire S using XDA App

Gorilla is just a brand name for Corning's proprietary brand of aluminosilicate toughened glass. It too can be damaged. Surely what matters is whether whatever HTC are using actually does the job (regardless of brand).
I can quite understand HTC using Ashai because it's probably cheaper.
I accidentally dropped my DS from a height on to a hard surface and it survived just fine Ordinary (soda) glass couldn't do that. Whatever they are using can't be too bad.

Are you using any protection on your screen? If not did you get any scratches on the glass?
fasty said:
Gorilla is just a brand name for Corning's proprietary brand of aluminosilicate toughened glass. It too can be damaged. Surely what matters is whether whatever HTC are using actually does the job (regardless of brand).
I can quite understand HTC using Ashai because it's probably cheaper.
I accidentally dropped my DS from a height on to a hard surface and it survived just fine Ordinary (soda) glass couldn't do that. Whatever they are using can't be too bad.
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA App

hamedunix said:
Are you using any protection on your screen? If not did you get any scratches on the glass?
Click to expand...
Click to collapse
Actually, it's still got the original screen protector on it.
I'm not suggesting that the glass HTC can't scratch, but rather that it's probably not really that much different to the original Gorilla glass.
Thinking about it - Didn't another poster note that the Corning site claimed they provided Gorilla Glass for the DS? Perhaps HTC changed supplier at some time?

Original screen protector? Desire S comes with bare glass out of the box. My phone had no screen guard out of box, neither does all unboxing videos on YouTube.
fasty said:
Actually, it's still got the original screen protector on it.
I'm not suggesting that the glass HTC can't scratch, but rather that it's probably not really that much different to the original Gorilla glass.
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA App

hamedunix said:
Original screen protector? Desire S comes with bare glass out of the box. My phone had no screen guard out of box, neither does all unboxing videos on YouTube.
Click to expand...
Click to collapse
It appears that some of them do come with a protector fitted even in the factory sealed box. It seems that it's usually the unbranded / unlocked ones. This has been the subject of another thread. Mine was so perfectly fitted that I didn't realise it was fitted until I tried to put on a second one and it all went horribly wrong

This is strange. Mine is an unbranded, made in Taiwan,black one. I am using a screen protector which was applied by myself. My phone came to me with no screen protector pre-applied on.
Could HTC be using different kinds of glass on one phone?!
Sent from my HTC Desire S using XDA App

fasty said:
It appears that some of them do come with a protector fitted even in the factory sealed box. It seems that it's usually the unbranded / unlocked ones. This has been the subject of another thread. Mine was so perfectly fitted that I didn't realise it was fitted until I tried to put on a second one and it all went horribly wrong
Click to expand...
Click to collapse
Unless your talking about that giant piece of protection that it comes wrapped with inside the box, I'm calling you out as a liar. Either that or someone had pre-applied a screen protector for you, because no HTC handset comes with a screen protector applied at the factory level.
hamedunix said:
I wish HTC had an answer to this question why didn't they use Gorilla on Desire S and still charged us with a price of a high end phone?
It really sucks that I have to look through a screen guard and my friend has fun rubbing his key chain on his Samsung Galaxy S.
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
That's a pretty retarded reason, "Oh I'm going to grab my key chain and try and scratch my phone" -_-" .. As I said in the other thread, its "scratch resistant", not "scratch proof", show me where HTC said it wouldn't scratch or bawwwwww more.

Sometimes it's really annoying, what are you wanting, if you really want to scratch it, you make it for sure.
Guys it's still a smartphone, no Swiss knife.
I got mine since 6 months without screen protector and I got no scratches at all.
I just got a wallet like it's recommended for EVERY smartphone and sometimes I put it in my pocket (in the same where my keys are) without the wallet for a short period and still nothing.
Sometimes it can be scratched by accident for sure, but at other phones it's the same.
So don't blame it on the phone if you got bad luck or not much brain.
Swyped from my HTC Desire S

Nobody actually tries scratching their phone. What we are asking is why didn't HTC use gorilla on Desire S? Desire S meant to be an improvement for classic Desire but it actually is reduced in glass quality.
Sent from my HTC Desire S using XDA App

Related

Galaxy S gorilla glass screen test

http://www.youtube.com/watch?v=6xASJobjD68&feature=youtube_gdata_player
Sent from my SAMSUNG-SGH-I897 using XDA App
omg I wanna cry.... but this is good to know.... don't drop it from ear height or perhaps shoulder height if you're a bit taller then this guy... and as long as you don't carry razor blades in your pocket, there's need for a screen protector
I hate you for making me cringe, but thanks for the post
Yeah, kinda bummed I put a screeen protector on. Prob. take it off now.
Yea I put one on and the screen didnt look as nice as when its bare. Whats the point of having these beautiful displays if u r going to cover it. I have a bare screen right now and it's amazing !!!!!
Sent from my SAMSUNG-SGH-I897 using XDA App
i had a ClearProtector on my vibrant but it looked too dirty and old so i put it off and now is shiny like diamond (?)
If you guys have been in the Accessories part of the Captivate forum.. you'll hear alot of people's opinions with different screen protectors.
Such as me who's currently rocking me some PhantomSkinz.. I seriously don't notice I have a screen protector on unless I try to dig my nail into the protector lol but why would I do that!? Not to mention it doesn't really have that rubbery texture.
It's really awesome. if you're not a fan of PhantomSkinz someone said SGP skin protectors are awesome. The user even said it actually made the touchscreen much more sensitive to the touch. just a heads up for those who aren't sure about screen protectors.
The video btw shows some scratches on the device .. a lot actually.. so reconsider if you value your phone's looks
Screen protectors belong on cheap plastic panels. I enjoy my phone so much more when touching glass. Just make sure to get a BlackBerry like sleeve for putting it in your pockets. Since going bare, I will never allow plastic screen guards to deface my touch devices again.
Sent from my SGH-T959 using XDA App
Still looking for that perfect pocket sleeve like the blackberries have,i want one bad
Sent from my SAMSUNG-SGH-I897 using XDA App
screwyluie said:
Still looking for that perfect pocket sleeve like the blackberries have,i want one bad
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
That's all I wanted from the getgo.
Sent from my captivate
Ok cool so there showing a euro i9000. Can anyone confirm that gorilla glass is used on the captivate? I have not seen in any reviews that samsung is using this in any of there handsets. Its a selling point. Why would they leave this out?
Sent from my SAMSUNG-SGH-I897 using XDA App
Smallsmx3 said:
Ok cool so there showing a euro i9000. Can anyone confirm that gorilla glass is used on the captivate? I have not seen in any reviews that samsung is using this in any of there handsets. Its a selling point. Why would they leave this out?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Lots of discussions on this in other forums. Some people swear the phone doesn't have gorilla glass, some do. The vague press release (dated the 24th of august i think) says that Samsung uses Gorilla glass in the galaxy S handset - but it doesn't mention which ones. Engadget ran the story and claimed that all US Galaxy S varieties have gorilla glass. Corning mentions that is part of the AMOLED manufacturing process.
It seems that Gorilla glass is in the phones - it would not make sense to make different AMOLED sandwiches when they are so expensive to start with - but I would love to see something official that says "The Captivate uses Gorilla Glass".
alphadog00 said:
Lots of discussions on this in other forums. Some people swear the phone doesn't have gorilla glass, some do. The vague press release (dated the 24th of august i think) says that Samsung uses Gorilla glass in the galaxy S handset - but it doesn't mention which ones. Engadget ran the story and claimed that all US Galaxy S varieties have gorilla glass. Corning mentions that is part of the AMOLED manufacturing process.
It seems that Gorilla glass is in the phones - it would not make sense to make different AMOLED sandwiches when they are so expensive to start with - but I would love to see something official that says "The Captivate uses Gorilla Glass".
Click to expand...
Click to collapse
I would like to see the same. I have a small scratch on my screen from being in my pocket. Its one of those scratches you cant see unless the light reflects off the screen just right and the screen off. I know its there but its not noticable. Plus i dont ever keep anything in my pocket where my phone is other than my phone. thats why im iffy about the captivate having gorilla glass.
I got tired of having a screen protector and ripped mine off a week and a half ago. If the screen is not Gorilla Glass, its is still better than anything I have had on a phone a before. The plastic on the top front part of my phone has a few scratches on it, but I have yet to get a scratch on the screen. Only thing I am using now is the Bodyglove case. The screen feels so much better.
... Despite the fact that it is gorilla glass ( or not? ) my screen have two light small scratches on it... and i ' baby ' my phone too. >.>
This article gives confirmation:
http://www.intomobile.com/2010/08/2...ts-the-samsung-galaxy-s-super-amoled-screens/
[I wanted to post a link to my other post describing my experiences with Gorilla glass but I am not allowed to post a link, so I'll just repeat my message.]
Unfortunately I found out the hard way that Gorilla glass doesn't prevent scratches on the screen. The phone is only 2 months old, I am using it with a silicone skin and no screen-protector. The phone is always in my jeans-pocket, without anything else in it. And still there is a small scratch (2mm) and a dot...
I guess I have to go to screenprotectors. I cannot trust the claims of Samsung and Gorilla glass anymore. :-(

[Q] Screen Protector - Must HAVE for Desire HD ?

I JEST see the first one that crack the DHD screen, we can guess that he will not
be the first one, coz the DHD dont have gorilla glass, and dono - its a big screen
and glass, so its make him to risky for drops and so...
so i think that to put some screen protector to the phone, its must have, but dono
if its help for cracks? or mybe jest for scratchs? and hi is the screen have anti scratchs screen ?
liorra3 said:
I JEST see the first one that crack the DHD screen, we can guess that he will not
be the first one, coz the DHD dont have gorilla glass, and dono - its a big screen
and glass, so its make him to risky for drops and so...
so i think that to put some screen protector to the phone, its must have, but dono
if its help for cracks? or mybe jest for scratchs? and hi is the screen have anti scratchs screen ?
Click to expand...
Click to collapse
http://www.handtec.co.uk/product.php/3598/htc-desire-hd-screen-protector-sp-p430
So Far,
My preference about screen protector has always been "BestSkinsEver". Used for my PMP Cowon A2, Iphone 3Gs as well. It's so clear once you want to remove it from the device. No left dust or something.
http://www.bestskinsever.com/cell-phones/smart-phones?limit=25&manufacturer=19
Of course no spesific skin for Desire HD but you can order DIY size which means you can shape it whatever you need. At least that's what I do Advise you to check it out.
liorra3 said:
I JEST see the first one that crack the DHD screen, we can guess that he will not
be the first one, coz the DHD dont have gorilla glass, and dono - its a big screen
and glass, so its make him to risky for drops and so...
so i think that to put some screen protector to the phone, its must have, but dono
if its help for cracks? or mybe jest for scratchs? and hi is the screen have anti scratchs screen ?
Click to expand...
Click to collapse
The cracked screen wouldn't have been saved by a screen protector, the phone was dropped from a height by accident onto a concrete floor. If the phone had landed differently it would have been fine.
I've never put a screen protector on my Hero and it looks brand new. Just don't put the phone in your pocket with change or keys or anything.
Just to let you guys know, a screen protector is ESSENTIAL.
I already apparently seem to have some sort of graze on the screen - barely noticable - but I've had it for 24 hours...
Definately not a scratchproof screen by any means.
dazultra2000 said:
Just to let you guys know, a screen protector is ESSENTIAL.
I already apparently seem to have some sort of graze on the screen - barely noticable - but I've had it for 24 hours...
Definately not a scratchproof screen by any means.
Click to expand...
Click to collapse
Where to get one from
Sent from my Desire HD using XDA App
i order 3 units form handset and 2 more from clove, all of them the original p430 from htc. i think that handset is the cheapest one here.
Just to let you guys know, a screen protector is ESSENTIAL.
Click to expand...
Click to collapse
Nightmare be keeping an eye on my screen i've not had anything on my HD2 for nearly a year and its totally scratch free i just used the leather pouch that came with the phone which fits my Desire nicely also
Anyone know where to get a zagg for the DHD?
Sent from my Desire HD using XDA App
I just ordered a Brando Anti Glare from Brando.com. Was $12 (£7.60?) including shipping to the UK, so not a bad price...
Got my HTC screen protectors today. Very basic item. Ruined the first with dust but second has gone on ok. Seems to reduce screen accuracy a bit, but is very clear and feels quite tough.
Will replace with an invisibleshield when they finally appear.
Sent from my Desire HD using XDA App
I have my full body protection ready to install from Dev Def. Never heard of them before and so hoping theres no orange peel effect, loss of sensitvity and that it fits well etc. Will provide a review (with pictures, but not high quality sadly as will be from my G1) as soon as i receive it later this week!
http://www.devdef.com/products/for-htc-desire-hd
Zagg already have the EVO 4G protection, we cannot use those? i think that are small diferences...
Great. Brando Workshop screen protectors are out for the desire HD.
I have used them for my last 5 last HTC phones and have always been of great quality and lasted me for a year at least.
You can find them here : http://shop.brando.com/index.php under What's new.
I have always used the UltraClear ones with great results.
i have really weird issue with the phone, i try and try 6 sets of genesis thc Screen Protectors, and they all the same
issue - i get 2 bubble on the left, and its un removable, that is NOT my issue i try and make dozens of screen Protectors,
and the HTC SP430 is great prodact, same size as the phone.
i think and sure its the phone, and it will go with the time, dono its like not flat phone (lol)?
Already have a (little) scratch on my screen. After 4 days.
And while I tried to be really carefull, because I was waiting for my sleeve and protector.
Well, worse things can happen. But I think it is a must have.
You might have tiny specs of dirt/grit at those two points, really hard to get out right at the edge?
liorra3 said:
i have really wird issue with the phone, i try and try 6 sets of genesis thc Screen Protectors, and they all the same
issue - i get 2 bubble on the left, and its un removable, that is NOT my issue i try and make dozens of screen Protectors,
and the HTC SP430 is great prodact, same size as the phone.
i think and sure its the phone, and it will go with the time, dono its like not flat phone (lol)?
Click to expand...
Click to collapse
WEIRD! I have exactly the same 2 bubbles in mine! Must be a design flaw. Almost as if those 2 points reject the protector. Oddness
Sent from my Desire HD using XDA App
Doesn't the HD come with a screen protector in the box?
SiliconS said:
Doesn't the HD come with a screen protector in the box?
Click to expand...
Click to collapse
No it does not.

Gorilla Glass my Arse!

OK, just noticed a bloody scratch on the phone. It's in my pocket (on it's own, nothing EVER goes in the same pocket as my phone) and when not in my pocket it's face up on my desk at work or on the coffee table at home so I've no idea how it happened
Would anyone here look to get it replaced as I'm tempted to?
Gorilla Glass is simply not scratch proof
Compared to other screens(displays) it is more durable, but it is still possible to brake and/or scratch it.
If I was within my 14 days I'd return it, they didn't check any of the phones I returned for scratches and what not...just for the problems I stated.
Axxess said:
Gorilla Glass is simply not scratch proof
Compared to other screens(displays) it is more durable, but it is still possible to brake and/or scratch it.
Click to expand...
Click to collapse
Then why do shops/operators say it will stop scratches? My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector. I've not got one yet for the Sensation as of this Gorilla Glass thing.
I'm gonna go see if I can get it exchanged as otherwise the phone has been perfect
EddyOS said:
OK, just noticed a bloody scratch on the phone. It's in my pocket (on it's own, nothing EVER goes in the same pocket as my phone) and when not in my pocket it's face up on my desk at work or on the coffee table at home so I've no idea how it happened
Would anyone here look to get it replaced as I'm tempted to?
Click to expand...
Click to collapse
is your screen flat or do the edges curve up?
@EddyOS
HTC (or any other manufacturer tells operators "extremely high durability"
Most of them (80%) do understand that as : unbreakable,unscratchable , anti-fingerprints but this is simply not true. (Smart step form HTC )
as for the people who sell the phones. They are just simple sales man they mostly don't even know how phones hardware works or in this case what Gorilla glass is.
They have only one goal : To sell handsets
Axxess said:
@EddyOS
HTC (or any other manufacturer tells operators "extremely high durability"
Most of them (80%) do understand that as : unbreakable,unscratchable , anti-fingerprints but this is simply not true. (Smart step form HTC )
as for the people who sell the phones. They are just simple sales man they mostly don't even know how phones hardware works or in this case what Gorilla glass is.
They have only one goal : To sell handsets
Click to expand...
Click to collapse
I know that! I wasn't conned into buying the phone but even the Gorilla Glass website says that it should withstand a bit of fluff (or whatever has managed to get onto the screen of my phone). I have had a lot of phones and always do my research before getting one and, as it happens, I won this Sensation.
As for screen itself, it is contoured as it should be but regardless the screen is ALWAYS face up so it shouldn't matter
Maybe they upgrade it to King Kong glass instead of Gorilla.
Sent from my Desire HD using XDA Premium App
zepp3lin said:
Maybe they upgrade it to King Kong glass instead of Gorilla.
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
HaHaHa
Seriously, though, I can't see how this has happened as I'm anal about my phones so I wouldn't have let this happen. All other users, take heed and get a screen protector/case if you've not got one already
Gorilla glass is brilliant imo but its not bomb proof. I have the slightest little scratch on my screen but I dread to think what it would be like with normal glass. But I was still disappointed, so now iv found some good screen protectors and all of a sudden aswell as protection, I can't even see the scratch anymore.
Also got some displex just incase
Sent from my HTC Sensation Z710e using XDA Premium App
EddyOS said:
Then why do shops/operators say it will stop scratches? My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector. I've not got one yet for the Sensation as of this Gorilla Glass thing.
Click to expand...
Click to collapse
Incidentally the Desire has Gorilla Glass as well. I'm doing the same thing here, the Desire had an invisishield and I'm going bare with the Sensation.
I'm sure I'll manage to scratch it, I just hope it will take a while...
BTW, I think both of us won the Sensation on the same forum competition
lysergic said:
Incidentally the Desire has Gorilla Glass as well. I'm doing the same thing here, the Desire had an invisishield and I'm going bare with the Sensation.
I'm sure I'll manage to scratch it, I just hope it will take a while...
BTW, I think both of us won the Sensation on the same forum competition
Click to expand...
Click to collapse
Vodafone forum yeah? I've emailed them to see if they can do anything as I'm not exactly happy it's happened in 2 weeks seeing as my Desire is fine over a year from purchase. If they DO sort it out I'll get a screen protector as I did for my Desire. Just wish HTC would release a pull tab leather pouch as I always like to use OEM gear
EddyOS said:
My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector
Click to expand...
Click to collapse
A phone with a screen protector on hasn't got any scratches? Who'd have thought.....
And just to reiterate what has been said, Gorilla Glass is not scratch proof, just less susceptible to them.
Heheh
They should put bulletproof glass .. but it still wont be unscratchable
Pagnell said:
A phone with a screen protector on hasn't got any scratches? Who'd have thought.....
And just to reiterate what has been said, Gorilla Glass is not scratch proof, just less susceptible to them.
Click to expand...
Click to collapse
Yeah I know, but it was 2 months before I had the protector in the same circumstances as the Sensation so I'm just a little disappointed it's got the scratch. Will see what Vodafone say otherwise it'll be claimed on the insurance (should get an unbranded model that way)
EddyOS said:
Vodafone forum yeah? I've emailed them to see if they can do anything as I'm not exactly happy it's happened in 2 weeks seeing as my Desire is fine over a year from purchase. If they DO sort it out I'll get a screen protector as I did for my Desire. Just wish HTC would release a pull tab leather pouch as I always like to use OEM gear
Click to expand...
Click to collapse
As a fellow scouser and vodafone migrent i feel compelled to help.
I got my Sensation from their forum for an early upgrade all went well, the first 2 and a half weeks i had that screen problem where it wouldnt unlock.
i contacted the forum and they took too long to respond, so I took a step to call 191, they where fantastic, despite it being way out of the 7day cool off by about 10 days they exchanged it with out fuss.
my advice would be to call them and not use the forum as they are very slow to respond, and when calling do not mention a scratch, they will deem this as your fault so use the 'my screen is not working properly, when i touch it, 2 out of 5 presses are not registered'
i am 95% positive that way you will have a new phone by the end of next week!
edit: just realised you have insurance, I didnt so I am even more positive they will exchange it!
EddyOS said:
Yeah I know, but it was 2 months before I had the protector in the same circumstances as the Sensation so I'm just a little disappointed it's got the scratch. Will see what Vodafone say otherwise it'll be claimed on the insurance (should get an unbranded model that way)
Click to expand...
Click to collapse
You will probably find the scratch is on the anti-glare/anti-fingerprint coating on the screen rather than the glass, assuming it has that coating on the gorilla glass like the GS2 has.
Let's be honest, a small scratch caused by yourself isn't really a justifiable reason for swapping a phone, unless you lie Vodafone will refuse it. And that goes double for the insurance.
Pagnell said:
You will probably find the scratch is on the anti-glare/anti-fingerprint coating on the screen rather than the glass, assuming it has that coating on the gorilla glass like the GS2 has.
Let's be honest, a small scratch caused by yourself isn't really a justifiable reason for swapping a phone, unless you lie Vodafone will refuse it. And that goes double for the insurance.
Click to expand...
Click to collapse
But it wasn't caused by myself. I treat my phones like the most precious thing in my life, polishing it every other time I use it to remove finger prints/grease, etc. It lives alone in my pocket when moving between sites otherwise it's on my desk or coffee table with nothing else around it so I just can't see what scratched it.
Since I've had the phone I've even turned my pockets inside out to check for debris as I didn't wanna scratch it until I'd got a case. I'll see what Vodafone say and go from there. See Martin Fields have released a screen protector so I'll get one ASAP as it was perfect on my Desire
EddyOS said:
But it wasn't caused by myself. I treat my phones like the most precious thing in my life, polishing it every other time I use it to remove finger prints/grease, etc. It lives alone in my pocket when moving between sites otherwise it's on my desk or coffee table with nothing else around it so I just can't see what scratched it.
Since I've had the phone I've even turned my pockets inside out to check for debris as I didn't wanna scratch it until I'd got a case. I'll see what Vodafone say and go from there. See Martin Fields have released a screen protector so I'll get one ASAP as it was perfect on my Desire
Click to expand...
Click to collapse
Unless it was on the phone when you bought it, it was caused by yourself, even if you can't think of an explanation of how it happened.
I know how you feel, I have a tiny scratch on my GS2 which also has GG and I can't think for the life of me how it happened -- I put a screen protector on it two days after getting it and changed it for a better protector about a week ago. While changing the protectors I noticed the scratch which could have only happened in the first two days while I was treating it like gold dust. Luckily, it's so small it can't be seen through the screen protector so I'm not bothered about changing it.
guys take a look at this link gorilla glass my a$$ http://forum.xda-developers.com/showthread.php?t=821129

HTC Support: Desire S has no Gorilla Glass!

Talked to the HTC support department many times asking if Desire S is equipped with Gorilla and their answer was clear all the times: Desire S has no Gorilla glass on.
You might ask what kind of glass is on our Desire S? I asked the same question from HTC support and the answer was: Asahi Glass.
Please share your experience with the glass on Desire S; do you use any protection? if not, did you managed to scratch it?
http://www.youtube.com/watch?v=WpbOoQpwAFs
Seems the same as Gorilla Glass.
http://www.corninggorillaglass.com/products-with-gorilla/htc
Hi. I actually I have managed to scratch my glass. Since then I use a screen protection.
Sent from my HTC Desire S using xda premium
My Desire S screen gets scratched very easily, I've got on that is pretty deep. My old [classic] desire seemed to have a stronger screen. Don't remember any deep scratches on that, just small ones that I pretty much didn't notice.
It really sucks to have to see through a screen guard...I wish HTC had put more though in it.
masterl1983 said:
Hi. I actually I have managed to scratch my glass. Since then I use a screen protection.
Sent from my HTC Desire S using xda premium
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA App
Scratch resistant, not scratch proof. -_-" (Look at any wrist watch, it will say water resistant, not water proof).
I've accidentally thrown a padlock onto the screen of my phone (with a screen protector on it), it had a chip on the screen protector, but the screen was pristine when I took off the screen protector and applied a new one.
It does have Gorilla! As previously stated the "proof" is here: http://www.corninggorillaglass.com/products-with-gorilla/htc
@hamedunix: Ask again and show them that link. Thier answer should be intressting. Either that person on the support has wrong or the manufactuer of Gorilla Glass is lying...
I asked corning about this and they said you have to talk to your phone manufacturer.
Sent from my HTC Desire S using XDA App
hamedunix said:
I asked corning about this and they said you have to talk to your phone manufacturer.
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
The plot thickens.
Over the first two to three weeks fine scratches started to develop on my phone's display which were visible under a certain angle. I use a screen protector now for convenience.
I'm startin to think some of them have Gorilla glass and others don't. LIke the way they build quality issues at one point. Because I had one and within 2 weeks I saw two scratches, I managed to get it swapped in store, I've had the second one for about 3 months now, don't use a cover, and there isn't a single scratch or mark whatsoever.
djsubtronic said:
I'm startin to think some of them have Gorilla glass and others don't. LIke the way they build quality issues at one point. Because I had one and within 2 weeks I saw two scratches, I managed to get it swapped in store, I've had the second one for about 3 months now, don't use a cover, and there isn't a single scratch or mark whatsoever.
Click to expand...
Click to collapse
I believe that is very likely.
I work in the electronics industry and there is tremendous focus on component cost. If Ashai glass is cheaper at the time and deemed "good enough to do the job" then they will buy a batch of that.
Htc desire s has 100% gorilla glass
Htc desire s has 100% gorilla glass
This is the 100% proof:
http://www.corninggorillaglass.com/products-with-gorilla/htc
You can see our device in the list So stop arguing and go for a pint!
Cheers!
Did you make Desire S in your room? Folks at HTC, who probably are manufacturers of Desire S, clearly said Desire S has no Gorilla on.
Instead of trusting a 3rd party website, go ahead and ask HTC who made the phone.
Sent from my HTC Desire S using XDA App
hamedunix said:
Did you make Desire S in your room? Folks at HTC, who probably are manufacturers of Desire S, clearly said Desire S has no Gorilla on.
Instead of trusting a 3rd party website, go ahead and ask HTC who made the phone.
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
Just smash your phone screen with a hammer. If it breaks, it's not Gorilla. If it survives, it is.
Even if your phone breaks, at least you will have solved the mystery 100%
After 6 months with no protection, no scratch. How do you guys handle and keep your Desire S?
No you see, if YOU say the Desire S hasn't got Gorilla Glass it's up to YOU to prove it.
We already have the Gorilla Glass webpage showing the Desire S HAS Gorilla Glass, you however have shown no proof at all.
I've kept my DS in the same pocket as my lighter and keys for over a month now and it still looks completely new, not a single scratch anywhere.
My proof is HTC support; I asked them and the answer was Asahi glass.
ZaInT_ said:
No you see, if YOU say the Desire S hasn't got Gorilla Glass it's up to YOU to prove it.
We already have the Gorilla Glass webpage showing the Desire S HAS Gorilla Glass, you however have shown no proof at all.
I've kept my DS in the same pocket as my lighter and keys for over a month now and it still looks completely new, not a single scratch anywhere.
Click to expand...
Click to collapse
Sent from my HTC Desire S using XDA App
gorilla glass lol? I had my screen protection off for a week and I have a couple of hairline scratches and 2 really deep annoying ones that are visible even through my new screen protector .

So much for Gorilla Glass..

My phone was just knocked off a coffee table onto a rug...
Must have met up with a grain of sand. I'm going to see that every time I look at the phone now...
Lesson learned? Use screen protector, even if you hate the rubbery feel
(tried my best to get a picture of it... pretty difficult to focus on)
I work in general construction. Meaning, dirt and saw dust is constantly flying around. I messed up in not buying a screen protector, and now the screen has a few hair line scratches that are only visible in certain lighting and at certain angles.
I don't really care though, cause I have SquareTrade insurance.
ahhh man i'm sorry . . mines got a few scratches on it which pisses me off everytime i see them, i don't even get how the screen got scratched. but that's just phones nowdays if you don't get a huge otterbox case stuffs gonna go down =/ F an otterbox case tho what's the point of the slimmest phone if we gotta do that?!
I recently dropped my phone as well with a case on, wasn't much help, the screen got chipped. however after examining it further, it seems that the screen has been treated with a gloss or some kind of finish on top of the glass. This may explain the scratching issue. It's really the gloss or finish that's being scratched off.
Sent from my HTC VLE_U using xda premium
strker45 said:
I recently dropped my phone as well with a case on, wasn't much help, the screen got chipped. however after examining it further, it seems that the screen has been treated with a gloss or some kind of finish on top of the glass. This may explain the scratching issue. It's really the gloss or finish that's being scratched off.
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
That may be true, but there's still a chip in the surface
Yes and it pisses me off just as much
Sent from my HTC VLE_U using xda premium
Annnnnnd theres another smaller knick near the top :'(
So I have been contemplating exchanging this phone for another because the lower plastic rear cover sticks out slightly on one side (was that way out of the box)... and I like my expensive things to be as perfect condition as possible (ironic, right?)
Think this damage to the glass will completely kill my chances of Amazon swapping out the phone?
Idk about amazon but I know T-Mobile wouldn't mention it especially if its not cracked cracked
Sent from my HTC VLE_U using XDA
If you don't like the rubbery feel look up realook screen protectors on amazon you can't even tell they are there had one on my vibrant for 2 years before I got my one s and it still looks ok considering the abuse I put it through. I have one on both my wifes and my one s's and she can't tell it's there either.
Sent from my HTC VLE_U using Tapatalk 2
I had a Vibrant with Gorilla Glass that lasted 2 years without a screen protector and did not have a scratch on it. I thought my new One S would be the same.
Instead, after only 2 days - never having dropped it and with the phone only residing in my pocket (not the same pocket with my keys and change), my One S somehow got a hairline scratch on the screen.
I have since put a screen protector on it - though I much prefer not having one on it. Every time I see the scratch, I still get annoyed.
My advice to anyone considering buying a One S - before you even leave the store, invest in a screen protector.
Geesh.. makes me wonder if Sony's "scratch resistant" glass is actually any more durable..
I wasn't going to place a protector on my One S... but this changed my mind.
That's why you get a screen protector and a shell case right out of the box. If you are that particular about your expensive phone, it is well worth the extra cash. I got a shell case for mine and a screen protector as soon as I got my one s. Also helps resale value later if you have no scratches on it anyplace. X) I love my phone!
Sent from my HTC VLE_U using XDA
micxploed said:
That's why you get a screen protector and a shell case right out of the box. If you are that particular about your expensive phone, it is well worth the extra cash. I got a shell case for mine and a screen protector as soon as I got my one s. Also helps resale value later if you have no scratches on it anyplace. X) I love my phone!View attachment 1081917
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I knowwwww but I loved how the phone felt!! but I got a case anyway and had actually put it on earlier that day haha (just not the screen protector)
I learned my lesson the hard way too, now I use cheap matt protectors that I buy from Ebay for £3 for 5. Bargain considering my phone is worth nearly £350, thats as long as the screen stays scratch free
Sent from my GT-I9100 using xda premium
Can anyone confirm if this is a legit Realook screen protector for our device?
http://www.amazon.com/REALOOK-T-Mobile-Screen-Protector-Crystal/dp/B007XNRZLE
Looks good on Amazon... Thanks!
Yes it is the exact same one I ordered and have on my one s right now.
Sent from my HTC VLE_U using Tapatalk 2
I've dropped mine loads of time without a screen protector on it and not a mark was left on it. Now I have a screen protector on it I see loads od scratches
Sent from my HTC One S using xda premium
Cool, I am gonna order from Amazon ASAP. How does it feel compared to the glass, is it smooth or does it have some resistance? Or does it have any pixelation?
BTW, @enemyrex, Love the sig lol.
enemyrex said:
I've dropped mine loads of time without a screen protector on it and not a mark was left on it. Now I have a screen protector on it I see loads od scratches
Sent from my HTC One S using xda premium
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Well at least they are on the screen protector! I hope?

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