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WTF is wrong with this phone?

Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.

Could be your phone mate. I've had this phone maybe about three months and haven't experienced those issues. Just might be a lemon you have. Where did you purchase the phone?
Sent from my Inspire 4G using XDA Premium App

I bought the phone at an authorized AT&T retailer store. The kind you find in common shopping strips.

Try to see if they will give you a replacement
Sent from my Inspire 4G using XDA Premium App

GTIVRon said:
Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.
Click to expand...
Click to collapse
Back up your stuff and factory reset. If that doesn't work then either Root it and try a different ROM or get a replacement phone.

You might want to look at the thread in here about random shutdowns. It looks like the batteries on these phones can be the culprit. My phone randomly shutdown, sometimes restarted. I thought it was a ROM I had loaded at first. The problem got progressively worse no matter what ROM I used. It would do it maybe once a day & then within less than 3 weeks I have to keep it plugged in all the time. It happened when I opened a power-intensive app like navigation or a game. The battery is covered under warranty.

This issue seems to be rather uncommon, but it does exist.
Nothing compared to what Captivate owners went through.
Lemons do happen, but as suggested, I'd try another battery first. If that doesn't solve the problem, there shouldn't be any issue with getting a warranty replacement.
And that warranty replacement will, with near certainty, be a good one. Again, unlike the Captivate.

I've had mine for about 3 months with none of these issues. HTC phones for me have been great. Even their customer service and support if their products. And I have had Samsung,motorolla, and LG none at the same level of build quality. If you continue having problems get in touch with the HTC support they will help if not let u know if you can get a replacement.
Sent from my Inspire 4g running ClearDroid 1.1.2

I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.

At&t is usually good about replacing defective phones and will be faster than dealing with htc. You obviously have experience with at&t warranty having owned a captivate.

GTIVRon said:
I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.
Click to expand...
Click to collapse
Those stickers are intact right? As long as their intact and not "punched in," which would indicate a screwdriver has penetrated in order to get the phone open, you should be good, as far as that's concerned.

Uhh well bad luck for you... I dont think this is a common problem...
Im guessing the iphone is on top of your list xD
Sent from my Inspire 4G using XDA Premium App

Lets hope this works!

My replacement Sensation just arrived (after dust under the screen, random freezes, and constant screenshots), and I finished loading up all my old apps and emails and such. I want to make sure that none of these problems crop up again so I have done the following. If anyone can provide additional advice that would be great.
1) The replacement came with 2.3.3. I am going to leave it 'as is' until a new update is released that fixes all the problems introduced in 2.3.4.
2) I put a thin strip of clear tape along both edges of the phone to prevent dust from getting in the cracks and under the screen. I then used an exacto blade and trimmed off the excess so that the back cover fits perfectly over the tape ribbon. I then used a hairdryer in an attempt to heat the tape up so that it acts like shrinkwrap against the edge of the phone (no idea if this will help, but I wanted to try!)
3) I made sure to only reload the apps I thought were necessary, not just those that "I thought were cool" and downloaded and used once. This should give me more available memory and hopefully keep this phone working properly.
My plan is to keep it like this for about a month. If after that time everything is working well (and no dust!) I will consider rooting it. My concern with rooting it before then is I wont be able to return it if all these issue crop up again.
Thoughts? Comments? I am open to any other suggestions. Thanks!

sergeybrin said:
Get cm7 and and will be fine dude
Click to expand...
Click to collapse
CM7 wont help with the dust issue, and if I have gone S-OFF and need to return the phone that is problematic. Again, assuming the dust issue doesnt come back I plan on flashing a new ROM but I want to make sure this phone isnt faulty first.

takes 2 mins to restore and put the orginal ruu or a nandroid backup back on the phone run the fastboot oem write security flag 3 command to get s-on..... bobs ya uncle.. Mines back with HTC for the third time.. one melt down. powerbutton issue that they didnt fix so its back again... I have putting it back to stock down to a T..

FYI all my hard work had no impact at all. I just noticed dust under the screen in the same place as my old unit. This will be the second Sensation I send back to HTC.....

[Q] Brick?

Hey folks, looking for a bit of help. So my wife washed my phone.(it didn't actually make it through the entire cycle because i realized what she did a minute or two too late. Regardless, the phone still got wet. I immediately pulled the battery along with SIM and SD.(I didn't try to power it on) I put the phone into a bag of rice and left it there for over 3 days. The phone seemed to be completely dried but i put it in the food dehydrator for good measure. The phone stayed in the dehydrator for 18+ hours. I reinserted the battery and plugged into AC and to my surprise I actually had a display. However, the phone gets to the AT&T screen and then reboots very near the end of the animation.(If left alone, the phone will boot loop indefinitely) I am able to boot into CWM recovery successfully. I tried flashing a ROM but the phone still boot loops. Flashing seems to work like it should, ie no errors, boot animation for ICS when flashing that. And yes, I've cleared cache/factory wipe/etc multiple times) I am unable to get into download via vol keys and usb cable to PC. I have a working jig that doesn't seem to invoke download mode either.(Plugging in the jig actually boots the phone into CWM recovery) The next step is to try forcing the phone into download via ADB.(downloading SDK onto new laptop now)
So after the above novel, my question is this: besides key combo, jig, and ADB is there an alternate way to force phone into download mode? A google search doesn't yield much...mostly articles ripped off of this site.
Is it possible to flash a .zip or script to force into download mode?
p.s. Odin does recognize the phone as a target when using the jig even though the phone is in recovery instead of DL mode.
Its worth mentioning that my lovely wife did spring for a brand new skyrocket the day my phone was washed meaning this phone is yet another to tinker with.

Wow what a great wife
Sent from my SAMSUNG-SGH-I727 using xda premium

You may have stuck volume buttons due to water or partial shorts on usb connectors. Try and get some isopro achohol and clean contacts and get compressed air spray to clear any debri
. Also take out sim card and clean it and the contacts
Good luck
Sent from my SAMSUNG-SGH-I727 using Tapatalk

brookfield said:
You may have stuck volume buttons due to water or partial shorts on usb connectors. Try and get some isopro achohol and clean contacts and get compressed air spray to clear any debri
. Also take out sim card and clean it and the contacts
Good luck
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion. I too considered that one of the buttons was stuck. However i am able to navigate within CWM recovery using the vol+ and the vol- buttons.
I actually did your other suggestion too.(not exactly but pretty close) I left that part out of my original post for the sake of brevity. Here's what I did:
I detached the the PCB from digitizer. I've got an electronics background so I happen to have quite a variety of small tools. One of which is a tiny medium/lite stiffness wire bristled brush.(It's like a tiny paint brush) I lightly brushed and cleaned all connections. This includes the connectable/disconnectable ribbon cables as well as any solder joint that I was able to access. Some ICs are "sealed" with epoxy so those connections couldn't be accessed.(Also seems like they stayed water proof) Basically I cleaned every place on the PCB that I saw irregularities. There were tiny spots of corrosive build up that looked as if they may be possibly shorting IC pins. Almost like "tin whiskers" except i used a magnifying lens and not a microscope.
I next used an air hose to remove debris I had just brushed off.(By the way, I like to stay away from canned air when using directly on components, it seems to leave a film. sometimes the un-evaporated contents also cause dust to cake)
I used a cap of isopropyl and some cotton swabs to clean the contacts further then let air dry. I wish I would have taken before and after pics because there was a huge difference. Anyways, this was actually done in between the bag of rice and dehydrator steps I mentioned earlier.

nthknd said:
Wow what a great wife
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Yes sir. The original phone was bought out of contract at full price since I didn't want to wait for my upgrade to roll around. I was eligible for the contract discount this time.

Questions go in q&a

Here's the update:
I was able to force DL mode through ADB. Now that I can use Odin, I've realized that I'm not sure what i should flash. I'm thinking I'm going to try to completely return to stock. Simply flashing a ROM seems to work except for the boot loop. The boot loop happens regardless of the ROM i flash. The boot animation changes with different roms as expected. This leads me to believe the internal storage is indeed functional.
Should I try a kernel?
Bootloader?(is one even available?)
Stock Recovery?

silver03wrx said:
Questions go in q&a
Click to expand...
Click to collapse
Can I move this thread?

I hope it does move, this is an interesting story lol
Sent from my SGH-I727R using XDA App

[Help][Water Damaged Device] Cannot boot

Hi all,
My friend has a handset that was dropped in the bath. Daft idea, yes, but that's how it is.
The device will register the charger by flashing the LED. The first boot screen will appear, but then it will boot loop.
You can access the menu from Power + Vol Down, but the device will not load in to recovery, it will just boot loop again.
I haven't tried system restore because she doesn't want to lose her data.
The device is unmodified.
Does anyone think that her data may be recoverable? Also, do you think it will be possible to restore it to life to at least remove the data before sending it away for repair / replacement?
If anyone has any advice, it'd be much appreciated.
Thanks.
Sent from my Nexus 7 using Tapatalk HD

I don't think system restore will repair any water damage. Hopefully she did a recent Google sync first contacts and calendars. SD card should be fine and I hope she has handset insurance. Cheers.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app

If I were you, I would definitely not power it on after dropping it in the bath. That will cause short-circuits within the phone. RMA most likely will not accept the phone, due to water damage. Leave it in dry rice for about 4 days. Then, depending on the software whether it was unbranded or branded, run an RUU. It might or might not work.

eggytoasty said:
I don't think system restore will repair any water damage. Hopefully she did a recent Google sync first contacts and calendars. SD card should be fine and I hope she has handset insurance. Cheers.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
There's no SD card in the One S unfortunately.
She does have insurance at least!
Sent from my Nexus 7 using Tapatalk HD

The very first thing to do when that happens is to take the battery out, not a straight forward task with a one s. I'm thinking the phone is fubar'd after trying to power it up while wet, but you/they may be lucky. Get the battery out and leave the phone somewhere dry for a couple of days (airing cupboard, near a radiator...) till you're sure it's completely free of water then check for corrosion, it will look like white/green crystaline stuff on exposed metal contacts. Gently clear away any you find and only then re connect the battery, keeping your fingers crossed.

It sound freaking stupid but it worked: A guy put a phone which was dropped into water and didnt turn on, in the freezer for a few days and it turned on after that and worked perfectly. Funny as hell eh :cyclops: :good:
Edit: If you know what distilled water is, you can try rinsing the phone in it, then wait and dry it out.
The thing is, cause it was dropped into a bath it might have dried up something-something in it, which can conduct electricity and cause problems.

This time, I think the phone is finished. Insurance ftw. If any of your devices in the future become water damaged, don't try to turn them on. Take them as apart as you can and toss it in a bag of rice for 3-4 days.
This will work 99% of the time. The rice sucks out all the moisture, insuring that you don't fry your motherboard or anything. I spilled an entire cup of water onto my laptop and after 3 days of rice treatment it was back up and running. This was two years ago and it's still going strong.
Sent from a baked One S
If I've helped hit the thanks button

Phone Wiped Itself in my Pocket!

This was extremely frustrating...
I was at Disneyland last weekend, enjoying myself on the rides. My phone was in my pocket, with the screen facing my leg as usual.
After getting off a ride and walking to meet some friends, I pull out my phone only to find it on the 'Welcome to Android' screen....
... what the f*#$...
My guess is that sometime between the last ride and walking to the bathroom, my phone's screen turned on, then my leg proceeded to 'attempt' the pattern unlock 10 times, resulting in a wiped device.
If you haven't tried this before let me warn you, it takes EVERYTHING with it. Even wiped my 128GB SD card!
Luckily, my photos up to the night before were backed up to Dropbox and I didn't really have anything else on the phone yet (I only got it 2 weeks ago), but DAMN!
Correct me if I'm wrong but the only way to disable the '10 tries and it wipes' is by rooting and installing a custom ROM? I honestly only put the lock in place because the phone kept unlocking itself in my pocket and doing all sorts of crazy things.
I really don't want to put it in a case with a screen cover and putting in with the screen facing out is uncomfortable and dangerous.
So ridiculous I really have no words... Of course HTC's twitter support team ignored my @replies...

it wont disable but it gives you more trys, i haven't tried http://forum.xda-developers.com/xposed/modules/mod-pattern-attempts-t2711498

Yep, stupid feature. First thing I did with my M8 was disable that. You don't need a custom rom, but you do need root.
http://forum.xda-developers.com/showthread.php?t=2708628
Scroll down a bit to the -- Common Tweaks -- section.

You could also disable motion launch gestures. That way you'd have to push the power button to wake the screen. Not ideal but it should prevent this type of thing from happening. Or, at least greatly reduce the chances of it.
Sent from my HTC6525LVW using Tapatalk

Sorta think vzw pushed for this "feature" thanks to their desire to get government contracts.