Ok, so I've had my Fuze like 4 or 5 months now and have had no problems until a day or two ago. I try to do anything, my screen does not work properly. I touch somewhere and it doesn't register it 95% of the time. I looked at the screen and there seems to be a little liquid under there but I don't know how it got there, I put a screen protector on it the whole time I've had it and it just appeared out of nowhere and it's never had any kind of liquid spilt on it or anything. I try to click on the text box for SMS in touchflo 2.1 and it won't go in there and it starts moving the text messages up and down and opening task manager randomly and whenever I open the start menu it goes right into moving the items around. I have tried reflashing but have not yet tried to go back to stock. I'm going to try that and if it doesn't work I'm takin it in to AT&T to see if they can either give me a new one or fix it.
I have had the same problem with my screen on Touch Pro.
I had to get the phone repaired under warranty. I think HTC replaced the screen.
Search the forums, quite a few people have had this problem.
Has it been exposed to heat?
Seeing as your a fellow texan, have you left it in your car or under direct sunlight for a prolonged period?
I'd look up an At&t Device Support center and take it to them, they should change the device on the spot if there's no physical damage and its still under warranty.
Make sure you revert to the Stock/Shipped ROM and SPL (i wouldn't worry too much about the SPL though if you can't get it, i've turned in 2 devices with a hardSPL and nothing ever happened, but its better to be safe then sorry right?)
best of luck
Edit: SOLVED
Problem: Water or some liquid mixture with water and other conductive chemicals can leak through the outer edges of the glass screen, causing electrical shorts on any of the navigation buttons. Thus avoid applying direct pressure with damp cloth along the perimeter of the screen.
Solution: Place the phone in a ventilated area as long as needed. In a severe case, this could take a very long time (a blow drier may expedite the process), so you may want to seek instructions on how to dismantle some of the phone components to allow drying, or disable the search key temporarily, or send the phone in for repair(last resort).
---------------Original Post-----------------------
As I type, my Samsung Captivate appears to be possessed with an obsession with clicking the search button all by itself, at random times. I've searched around the forums and have yet to find a solution that works for me.
I'm running Cognition 2.4
The phone is about 1 week old, with the problem starting at about 5 days.
I replaced the phone initially because it would shut down randomly. Now this one seems to have yet another malfunction
EDIT: Also note that the problem began shortly after cleaning my screen with a slight amount of monitor cleaning fluid and microfiber cloth. Whether this is coincedental or not, I don't know.
Does anyone know what might be causing this, or know how I would go about disabling the search button altogether?
i had the same problem, its kinda just went away for me haha
Hmm, I also hope it goes away as mysteriously has it appeared if a solution is not found.
I'm trying to make changes to "system/usr/keylayout/melfas-touchkey.kl" with "droid explorer", but every time I change the file, delete it, or replace it, the file always seems to revert back. Once I figure out how to do this, the problem should be temporarily fixed.
EDIT: My current theory for what causes this is that it occurs due to an electrical short after the screen has been exposed to liquid of some kind. If you look closely, there are thin cracks around the glass of the screen. Whether these cracks are water-permeable or not, I don't know. But due to the nature of this problem coming about randomly, and disappearing randomly for various owners, it would explain the effect of drying. I read someone say that he had this problem on two different phones, so maybe he cleaned both of them in such a way that affected the navigation buttons?
If anyone else can contribute to this theory, please do!
EDIT 2: The frequency of search button activation has increased significantly since the first symptoms appeared. I highly doubt this is software related. There is a apparently an issue with the circuit for that specific button. Considering that my cleaning of the screen was the only possible event that could have impacted the circuit, I am now leaning towards that prospect. There doesn't seem to be an easy way to completely dismantle the Captivate and let it dry.
EDIT 3: I'll focus a fan on the phone over night, then focus a blow dryer on it in the morning.
Had the same problem, it was like that since the first day I got it 07/18. It got worse for a period and now it mysteriously doesn't seem to have the problem anymore. No clue what it is from.
SOLVED
Problem: Water or some liquid mixture with water and other conductive chemicals can leak through the outer edges of the glass screen, causing electrical shorts on any of the navigation buttons. Thus avoid applying direct pressure with damp cloth along the perimeter of the screen.
Solution: Place the phone in a ventilated area as long as needed. In a severe case, this could take a very long time (a blow drier may expedite the process), so you may want to seek instructions on how to dismantle some of the phone components to allow drying, or disable the search key temporarily, or send the phone in for repair(last resort).
you might also try putting it in a ziplock bag with rice in it. (the rice will absorb the water)
Has the proposed solution worked for anyone?
Hi,
I am wondering if the proposed solution worked for anyone? What do you exactly do? Leave the phone in the sun for it to dry out. With combination of blow dryer?
With the battery out? I've had this phone since August and I initally thought it was a software issue. After couple of hard resets, roots and upgrade to 2.2 the problem still persists.
Any suggestions? Should I try all combinations? Rice Ziplock bag?
Just as a note. Used to have a lot of random search loads. Along with the moisture thing...a lot of us right handers contact the corner and it does need a direct tap of button to trigger as touch screen. If you notice the settings button never randomly pop up. Additionally, from wrar and use the plastic can gain some flexibility. Must my two cents to help avoid letting ATT screw up their phone.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
meadhros said:
Just as a note. Used to have a lot of random search loads. Along with the moisture thing...a lot of us right handers contact the corner and it does need a direct tap of button to trigger as touch screen. If you notice the settings button never randomly pop up. Additionally, from wrar and use the plastic can gain some flexibility. Must my two cents to help avoid letting ATT screw up their phone.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Click to expand...
Click to collapse
And in no case...let best but put a screen protector on for you....that will take days to dry...
Sent from my SAMSUNG-SGH-I897 using Tapatalk
I've had that issue in the past, on stock Eclair, and it was an easy fix for me. All I did was flash a custom ROM. I can't say that I tried it on stock 2.2, but an Odin didn't help, so I went custom and it disappeared.
WOW! Thought i was alone.. I also have the phantom button activation problem... but it's not the search button, it's the home button and back button. I know for a fact my phone has not been exposed to moisture. I noticed it after i flashed an OC'd kernel. I tried every OC/UV setting in the voltage control APP thinking it had something to do with the increased MHZ, but the problem didn't go away. I have since flashed a variety of custom roms and regular non OC'd kernels, but the problem still is present. I saw someone post a little while back about the same issue and that they sent their phone in and at&t replaced something having to do with "LIB." The submitter didn't have any idea whether the "LIB" was related to software of hardware. I'm considering sending my phone in, but i hate the idea of being without my phone for 2-3 weeks. If anyone stumbles upon a fix, please do share.
brianray14 said:
WOW! Thought i was alone.. I also have the phantom button activation problem... but it's not the search button, it's the home button and back button. I know for a fact my phone has not been exposed to moisture. I noticed it after i flashed an OC'd kernel. I tried every OC/UV setting in the voltage control APP thinking it had something to do with the increased MHZ, but the problem didn't go away. I have since flashed a variety of custom roms and regular non OC'd kernels, but the problem still is present. I saw someone post a little while back about the same issue and that they sent their phone in and at&t replaced something having to do with "LIB." The submitter didn't have any idea whether the "LIB" was related to software of hardware. I'm considering sending my phone in, but i hate the idea of being without my phone for 2-3 weeks. If anyone stumbles upon a fix, please do share.
Click to expand...
Click to collapse
Try a gingerbread rom.I've had the same problem,back and home key.No matter which froyo rom I run,it would act up randomly at times.I dont spend enough time on eclair to be sure that it does it,but I've been running GR-9 for two days,has not happened once.Coincidence?Maybe....Now running GR-11 for the second day,so far so good.
Sent from my GT-I9000 using XDA App
I agree with the op that the cause is water/moisture in the phone. I have had it on all android versions I have used. And the fact that that it comes and goes is strong evidence in my opinion
Sent from my SAMSUNG-SGH-I897 using XDA App
It might be moisture in some cases, but....
Post getting old, but new to me! My random search problem is definitely not moisture related(unless high humidity outside is considered a problem for a cappy). My phone stays dry, I even clean it with a lint-less cloth, so water isn't the issue(its in a otterbox). I read some post on other sites that show the only fix is either allowing samsung to work on it, or get a refurb from att. I think this problem is also related to all those wrong contact sent messages to, which has happened to me several times with some embarresing happenings . I updated to gb 2.3.5 and problem still exist, plus I use handcent for messaging, and I havn't sent a mis-message yet.
There's another thread on this (search 'crazy back button' and my tests on many roms indicates that it has to with the blk app that mods the buttons. Many roms come packed with versions of it.
No longer sent from my BlackBerry.
Add me to the list with this problem. At first I thought it was an old screen protector. I changed that out last light but I cleaned the screen first by spraying it with LCD cleaner I guess I'll have to wait for it to dry a bit more. I've also been playing with recent Glitch kernels with BLN issues so I can't figure it out!
Well I got the BLN issues sorted. Still can't figure out the search button. There's got to be some way to disable it completely
I get this problem at random times when using Google Maps / Navigate, while the phone is in the car dock. At random times, the search will just pop up. No idea why
While using the phone in the rain one day, the touchscreen pretty much became inoperable once there were multiple droplets on the screen. Luckily I did not have any seepage under the glass, though.
I also concur with meadhros- I've found that when gripping the phone in my right hand, the edge of the pad of my palm at the base of my thumb sometimes sets off the search, since it wraps around the edge of the glass slightly.
I've had my sensation for a little over a month now, and recently I've been having a bit of a problem.
A couple times a week, I'll pick up my sensation from sitting on the desk and use it like normal, but every time I touch/tap on the left side of the screen, the phone has a little give as the screen pushes into the battery cover and I hear a light click. this usually freaks me out, but I'll continue to use the phone like normal (since there's not much else I can do). after a minute of typing and checking email, the screen finishes reseating into the cover, and the phone feels perfectly solid again.
has anyone else had this problem? It's hard to recreate, the first time it happened was while rooting (having usb connected) and it took almost 5 minutes for it to reseat. Now it usually only takes a few touches to reseat, and the best way I have to recreate it is to leave it out in a cool room overnight without charging.
Should I try a warranty repair on this? I doubt HTC will even be able to recreate the problem. I ready don't want to have to deal with it like this, and it has the dust under screen issue as well, so I might be able to push it until I get a replacement. Any advice would be appreciated.
Sent from my HTC Sensation Z710e using XDA App
Warranty!
Your metal parts are expanding when its getting hot never heard of this!
Dust under the screen is a point where you will get a new phone 100%
Yeah warranty for sure but if I were you I would leave out the screen coming apart and only note the dust under the scree. I would leave out the screen issue only because they may use that as a reasonm to deny the claim. Not saying this is what happened buty I know working at T-Mobile tey look for any reason not to process a warranty and thy could say that that is physical damage caused by the user. So I would recommend just pushing it together telling them about the dust and calling it a night
Hi
I think I've killed my phone. I have voided my warranty. Please help/comfort me!
The story so far...flashed stock ROM with ARHD, no problems everything fine. Broke screen in pocket while at work (fuzzy lines across screen), phoned htc to explain problem, they told me to send in for repair but said that the repair would not go ahead if any mods such as custom ROMS had been installed - I told the guy that a custom ROM had been installed (probably my biggest error!). Bought new lcd/digitizer combo from ebay (ukeasybuy), and installed following an online guide (I was very meticulous and followed the guide to the letter with great care). Initially seemed fine but then quickly started doing weird stuff on its own accord, not responding to button/screen touches, would have to press the power button twice to get it to play normal. Yesterday the phone threw a wobbly and crapped out, switched itself off. Tried many times to power on, eventually managed to get into 4ext recovery where I started a restore to earlier nandroid backup, phone switched itself off again after about 20secs through the restore process (battery at this time was at 57%). Now can't seem to power on at all (tried loads of times), no charge light when plugged in, seems bricked.
When installing a custom ROM if you brick your device does it happen instantly or is it something that can develop over time? Only that for a brief period after installation it seemed to be fine, I made sure I had flashed the correct firmware package for the ROM.
I have done some research, but stumped on what to do now...my only thought is that I do have gadget insurance through barclays but wonder if they will just refer me to HTC??
Your thoughts and advice greatly appreciated..
Xenon
Bump
The turning off of the device itself can be a precautionary measure to protect itself. I'm guessing maybe the LCD was installed wrong and is causing a short within the board.
Sent from my HTC Sensation 4G using xda premium
I followed the iFixit guide to install the new screen/digitizer.
As I mentioned I was very careful to follow it carefully, the only extra thing I did was to add some double sided sticky pads inside to stick it back together again as the thin tape supplied was damaged and discarded when taking the phone apart.
Should I try and take the phone apart again and look for any mainboard damage and/or potential areas where shorts may have occurred?
What do you think about the insurance cover, is it worth a shot? what would be the best way to approach the subject?
Many thanks!
Xenon
Maybe you did install it correctly, but there could also be the possibility that the screen is defective. But i would suggest checking the main board for a short.
Good luck
Sent from my HTC Sensation 4G using xda premium
I have taken the device apart again, but no signs of any shorts / problems or anything suspicious. I don't want to spend anymore cash on a new screen without knowing its that that is causing the problem.
Perhaps its one for the scrap heap
talk to whoever supplied you with the screen and tell them you think the screen is defective. say you have installed it to the letter and it is giving you issues. any respectable ebay seller should be willing to hear you out at least. hope youve not left feedback already though as they may think your a chancer :/
Unfortunately feedback was left once I first turned on the phone and the screen lit up. I will give it a try but I won't keep my fingers crossed!
What about the gadget insurance that I have, is it worth trying to get the phone repaired or replaced through them, or will they just send me back to HTC because the phone is less than a year old?
Title explains all. I'm in a tight bind with money too..
I want to believe I can just reflash stock via odin and it will come back. Or is there something else I can do to make this work?
It sense touch 10% of the time, but it's never enough to unlock my phone or do anything with it.
Edit: the new screen worked perfectly before I did the operation. Don't know what went wrong. I didn't scratch or bend anything to my knowledge. The process took about 10 minutes and went really smooth.
kanzenmuketsu said:
Title explains all. I'm in a tight bind with money too..
I want to believe I can just reflash stock via odin and it will come back. Or is there something else I can do to make this work?
It sense touch 10% of the time, but it's never enough to unlock my phone or do anything with it.
Edit: the new screen worked perfectly before I did the operation. Don't know what went wrong. I didn't scratch or bend anything to my knowledge. The process took about 10 minutes and went really smooth.
Click to expand...
Click to collapse
Hello, I repair cellphones for a living. And it depends on a lot of things. My guesses are three things. From most likely to least likely.
1. You said that everything was working fine before you changed ROMS, it could be an incompatibly issue between the screen and the software. A lot of aftermarket screens are mostly compatible with stock, a lot have compatibility with custom ROM. It could be an issue solely on the software and not related to the screen.
2. There isn't a solid connection on the LCD connector, that usually happens with during installation, sometimes if the device is set down hard or dropped knocking the connection loose.
3. It's a defective screen. It happens sometimes. It's not uncommon for a screen to appear fine but after a few hours it acts up. It could have just been a coincidence that you noticed or went defective when you flashed (not saying flashing is responsible for this scenario).
Flash back to stock and then you'll have a great chance of to see which out of the 3 are responsible. Cheers.
I repair iphones, android devices, laptops, ect.
Sent from SM-G900Pkltespr
There are only 2 flex cables on the S5 LCD. Make sure the primary (top flex) is seated correctly, then the easiest thing to check before taking the screen back off is the flex under the battery cover. You will see a little screw near the lower right of the battery with a little cover. Pull up that cover while the battery is out and make sure that cable is seated correctly. If both flex cables are seated correctly then it can only be 1 of 2 things IMHO, the screen you purchased is defective or you bent some pins on the mobo where the flex cables attach. I don't think it's a rom issue.