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I haven't found another infuse thread with the same issue I have.. so here goes.
I'm trying to determine if I have a phone problem or a me problem. I've now been told on more than one occasion by different people that it's hard to hear me when I'm talking to them on my Infuse. After a few seconds everything seems to normalize and they can hear me again. I thought maybe it was a signal issue, but it happened a third time again today outside of the ATT store where I have a full signal. For as much as I use the phone, I don't talk on it too often. This is why this is a big deal. I might talk on the phone once every other day and if I have these issues as little as I do talk, I'm in trouble if I really do end up needing a reliable phone.
Here comes the question part. Has anyone had any issues with being heard while talking on the Infuse? I'm trying to identify if I have an Infuse problem or a me problem so I can get it swapped out while I'm still within my 30 day period.
antuus said:
I haven't found another infuse thread with the same issue I have.. so here goes.
I'm trying to determine if I have a phone problem or a me problem. I've now been told on more than one occasion by different people that it's hard to hear me when I'm talking to them on my Infuse. After a few seconds everything seems to normalize and they can hear me again. I thought maybe it was a signal issue, but it happened a third time again today outside of the ATT store where I have a full signal. For as much as I use the phone, I don't talk on it too often. This is why this is a big deal. I might talk on the phone once every other day and if I have these issues as little as I do talk, I'm in trouble if I really do end up needing a reliable phone.
Here comes the question part. Has anyone had any issues with being heard while talking on the Infuse? I'm trying to identify if I have an Infuse problem or a me problem so I can get it swapped out while I'm still within my 30 day period.
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I have not had this issue. You should go into AT&T local store and ask if you can test a phone there.
I had a similar problem with the addition of people not recognizing my voice. I took it back to Bestbuy to replace it. He asked if he could look at the sim card first. He pulled it and there was a micro scratch on one of the contacts. He said this has been a problem with 4g cards. He replaced it and the phone works fine now.
Thanks for the reply, I think I'll head over to Best Buy after work and check it out.
Having same issue. Biggest concern when talking to elderly parents. Remember seeing several scratches on card's micro chip. I'll give it a shot
Infusion of Android
I'm having the same issue... and I'm on my second to Infuse. People complain several times during a call that they cannot understand me...
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Based on experience with audio issues, I'd say its a network issue more than anything. scratches on a SIM won't cause calling issues, the rep is telling you this on baseless knowledge from what they think considering the actual SIM chip is under the gold plating.
Sent from my SAMSUNG-SGH-I997 using XDA App
Would that be an issue solely for 4g sim cards/network? Is voice handled on 4g network or just data?
Infusion of Android
TheMan42 said:
Based on experience with audio issues, I'd say its a network issue more than anything. scratches on a SIM won't cause calling issues, the rep is telling you this on baseless knowledge from what they think considering the actual SIM chip is under the gold plating.
Sent from my SAMSUNG-SGH-I997 using XDA App
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Baseless or not
TheMan42 said:
Based on experience with audio issues, I'd say its a network issue more than anything. scratches on a SIM won't cause calling issues, the rep is telling you this on baseless knowledge from what they think considering the actual SIM chip is under the gold plating.
Sent from my SAMSUNG-SGH-I997 using XDA App
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Click to collapse
Baseless or not, after he put a new sim card in last week I have not lhad a single complaint from callers.
I have had some issues but I believe its from samsung's noise cancelling. I disabled it in the call menu and it worked fine from then on
jesi.james said:
I have had some issues but I believe its from samsung's noise cancelling. I disabled it in the call menu and it worked fine from then on
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Click to collapse
My wife and I both removed noise cancelling option and so far, people understand us better.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
are you running any special ROM or anything because its happening to me as well
I have been having the same problem for almost a month now. I was rooted when this started happening. I went back stock still happened. New 4g card still happened. Another phone still happened. I have been getting the runaround from verizon the whole time they have no clue what is going on.
On a side note asked a friend that works at a little vzw store if they have seen this problem and sure enough she had. She told me that they had a customer go through 4 phones and she started making calls and was told by Customer Support that it was a known thing and there was a software update coming out for that.
After hearing this I called good ole *611 yet again and they were clueless and said they knew nothing about it. *sigh*
¿GotJazz? said:
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
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Click to collapse
What rom ???
Yorto said:
What rom ???
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Umm can't even remember now was a month ago LOL. But my 2nd phone I didn't put one app on or anything left it bone stock and still had the same problem. Same as the customer my friend had they would mess up right out of the box.
probably weak antenna
no you don't lose signal call keeps running you lose Audio.
chiahead52 said:
are you running any special ROM or anything because its happening to me as well
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Yorto said:
What rom ???
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Click to collapse
Yes, I am running a custom ROM, but it's basically a stock rooted & voodoo'd EE4 ROM (by danalo1979, I think). It's got all the yucky poo-brown colors and all the bloatware.
Same issue here. I'm running completely stock right now, non-rooted. Sometimes the audio will drop at the onset of placing a call (I won't even hear ringing) and sometimes it will happen a few minutes into a call. Other parties do say they can hear me though.
Personally, I've noticed that this problem only happens when I am also connected to a Wireless Network. If I'm running 4G/3G, sometimes I hear echos of my voice, but the audio won't drop out.
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
What should we do? Personally, I'd like to wait for the SG2 to arrive before I start complaining. My plan would be to basically flip out explaining that I need my phone to work like a phone, etc. Then flip out that I paid for 4G and my decision was battery based (so I don't get stuck with a Thunderbolt). I bet I could talk my way into a new SG2 over this... Just saying.
KarateExplosion6 said:
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
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Well they do not tell me they know what is wrong they tell me they have no clue. I even explained to them somebody there does know as they have explained the issue to someone else that has had the problem but I still get they you just need another phone speel.
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
kvswim said:
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
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same, don't have this problem but i probably just jinxed it.
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
Edvard_Greig said:
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
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I've experienced that. But I'm not so sure I'm not just covering the mic with my finger.
I was on nluetooth, with the phone in the cupholder... Don't think my finger was involved.
Sent from my SCH-I510 using XDA App
Well 2nd Fru and as I told them it would. It does the same thing. Bone stock. *sigh*
One thing that seems odd to me is that I seem to see this problem more when calling another mobile phone vs. a landline.
Maybe it's just my imagination, but I always see problems when calling my wife's mobile phone. Last night, I called a landline for over an hour without any problem.
same here I can talk to customer service for 1hr+ but mobile to mobile most Ican get is maybe 15 min.
I drive around as part of my job and today I tested a call out to my wife who has a charge as well and we were able to talk for over 20 minutes with no issues. That same area I drove through a few days ago caused 3-4 drops in audio before. So in my opinion its a network related issue and hopefully its get fixed 100% cause most of us need our phones to work solidly
To the people losing audio during their calls, can you post your location?
The reason why I ask this is because on the Verizon forums there is an eight page post about this issue. Seems like a lot of people in Arizona are experiencing this. I'm in Chandler, Az and have this issue, especially when calling other VZW people in AZ.
Can't post links yet but check the VZW community forum for the Charge.
I recently got my MyTouch4g Slide. I used Revolutionary tool to S-OFF the device, and all was well.
After a day of usage, I began using the Bluetooth hands free in my 2010 Chevy Equinox. The connection synchronizes, no problem. All the hands free buttons work, and everything appears functional. However -- I have no audio, either mic. or speakers, from the bluetooth. I have to activate the handset to have a conversation, rendering the bluetooth useless.
Before I reached out to anyone, I performed the RUU installation from http://forum.xda-developers.com/showthread.php?t=1178082. It reverted my hboot, system, etc back to stock. However -- it is still S-OFF. So how do we get S-ON back on this phone?
Regarding the bluetooth -- I began escalating to Tmobile and GM. GM said there's nothing wrong with my Bluetooth (it works with all my previous 3 phones OK). Tmobile says this is not a known issue.
I called HTC support, and they said it sounds like a phone hardware issue with the phone.
I would like to know two things, which I cannot find searching the MT4G Slide forums:
* How can S-ON be restored? (I thought the RUU would handle this). I want to know in case I have to send it back to HTC.
* Has anyone had these bluetooth problems, before I send it in for a replacement?
Thanks!
I just got my 4G Slide yesterday, and haven't yet paired it with my '10 Equinox.
I'll do that tomorrow and let you know if it works or not.
I haven't had any issues with bluetooth on my JVC deck, but there is no problem sending back an S-OFF'd device, I've sent back several with no issues. Some devices are factory S-OFF, plus they never check returns.
Thank you both for the feedback.
jonnycat26, Please let me know what happens when you pair with your '10 Equinox. It's great to have someone with the same device and car make to test, to confirm if it is in fact my device.
I was able to successfully make a call without any issues. Or at least, I had audio when I did (call went to VM, and I did not leave a message).
jonnycat26 said:
I was able to successfully make a call without any issues. Or at least, I had audio when I did (call went to VM, and I did not leave a message).
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Click to collapse
jonnycat26,
You were able to hear audio and use the mic in your 2010 Equinox?
I guess this confirms I have a hardware issue. Sucks.
Thanks again!
Seeing as the Bluetooth worked for you & GM believes it's a phone defect, I am getting a replacement from Tmobile.
I know you already said you are getting a replacement, and for as expensive as this piece of hardware is - I wouldn't do anything different.
Figured i'd chime in though, have no issues pairing and using my bluetooth headset. Lets me do voice and listen through the headset.
My hands free (genius) mode works, though I don't use it.
I have a bluetooth game controller coming, somewhere in the mail. I know that's a whole other animal with it's own set of issues, but i'll let you know how that goes.
Thanks for posting about this, though, and it's lucky you found someone with the same stuff to test and compare. Bluetooth is going to be the next focus of my attention, I think, so i'm soaking up everything I hear about it now.
If anyone has found a way to make it S-ON, i'd love to know just to know, but it shouldn't be a problem with warranty issues if it was S-OFF.
The worst part of this for me is I have only had this phone since Friday. Further, it was a replacement for a faulty LG G2X, which I had RMA'd three times, and was about to cancel my service before they finally offered me a different phone.
So this will make my fourth return to Tmobile (three G2x, now a MT4G Slide) in the past three weeks. I have also spent about 30hours on the phone with them in the past three weeks.
I am truly exhausted dealing with this, but I really like this phone (the G2X sucked). So I am giving it one more shot.
They are sending me a new phone again, and not a refurb, so that's nice.
It's worth it.
I'm on my second one, I returned my first one. They took it back without hesitation, so even if you have to go through one or two at the beginning it's worth it.
You have the first few days after you get it, to exchange a defect for a working model. With this phone, it's absolutely worth it. Too expensive to walk around with a damaged one - especially from the door.
Your patience will be rewarded with an awesome piece of tech in your hands, it's amazing what you can do with this device.
foodogg said:
jonnycat26,
You were able to hear audio and use the mic in your 2010 Equinox?
I guess this confirms I have a hardware issue. Sucks.
Thanks again!
Click to expand...
Click to collapse
I was able to hear the audio without any issue. My call went to VM, and I didn't leave a message, so I can't say for sure the mic was working, but I have to believe it would.
arcticwolf8 said:
I haven't had any issues with bluetooth on my JVC deck, but there is no problem sending back an S-OFF'd device, I've sent back several with no issues. Some devices are factory S-OFF, plus they never check returns.
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Click to collapse
Weird, I have a JVC KW-NT1 that worked AWESOME with my TouchPro2 but this MT4GS has a bunch of static issues which pisses off my callers...does anyone know of a fix or a BT radio software update perhaps? It sucks that the phone is LIGHTYEARS ahead of my ancient TP2 but the BT might make me return it
btw
I'm working on a full unroot script with s on on the Dev page.... Expect it released next week
xmc wildchild22 said:
I'm working on a full unroot script with s on on the Dev page.... Expect it released next week
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Click to collapse
That would be handy indeed.
sent from my RuBiX infused MT4G Slide using xda premium
I had the static noise once in a while one ep4 but since I updated to FP1 all around and latest eclipse rom I hear it in every call any advice
for me,by me and I love you
I have the same thing. I did a full ass wipe and let it update from ee4. Seems better now.
Mine also started doing ghost key strokes and force closes.
Might be time for a replacement soon.
Agreed I was going to go back to a tbolt but the the other guy backed out
for me,by me and I love you
I reflashed and still getting crap call quality and the phone has a lot of glitchy moments. Says "charging" on lock screen even though I am not plugged in but battery is almost dead.
I just flashed 2.0 eclipse final and will see if anything changes
for me,by me and I love you
I've never had any noise during phone calls until I updated to FP1. I'm running the stock FP1, and experience intermittant electronic glitch type noises during calls. The volume of these noises is significantly louder than the call volume. I'm going to go deaf if I keep using this phone
I agree I see that if the call lasts longer than 15 seconds the sound starts
for me,by me and I love you
I also got the crazy loud static once with stock FP1 and never had it before. I also still get robot voice and occasionally lose outgoing voice connection. I see no voice improvements in FP1. If I wasn't so mature I would start to get mad right now.
Sent from my SCH-I510 using XDA
themortalwombat said:
I've never had any noise during phone calls until I updated to FP1. I'm running the stock FP1, and experience intermittant electronic glitch type noises during calls. The volume of these noises is significantly louder than the call volume. I'm going to go deaf if I keep using this phone
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Click to collapse
I was holding out for Tweakstock but decided last night since I was bored that I would just go all the way back to ED2 and do all the OTA's. since then I have used my phone darn close to 75 times and on all 75 calls (and I am not exaggerating this) I got either static, or one of those old timey modem noises after a minute or so.
Guess who is getting a call tonight? BTW on EP4D In the same situation I *might* have heard the static on 2 of those 75 calls. This really stinks.....
Same problem for me.. i'm on DC #3. today i spoke with a tech, and instead of troubleshooting the phone again, she offered me a factory reconditioned Nexus.. it will be here tomorrow.. not new but better than a 4th DC... what's funny is, just 2 weeks ago they said i couldn't get another type of phone.. i also have the insurance so if that messes up i can get that replaced too.. FYI.. she also said there was no reports of problems with that phone after the new update, i strongly suggest calling and reporting it. if it helps my tech was named Jenifer..
102mm said:
Same problem for me.. i'm on DC #3. today i spoke with a tech, and instead of troubleshooting the phone again, she offered me a factory reconditioned Nexus.. it will be here tomorrow.. not new but better than a 4th DC... what's funny is, just 2 weeks ago they said i couldn't get another type of phone.. i also have the insurance so if that messes up i can get that replaced too.. FYI.. she also said there was no reports of problems with that phone after the new update, i strongly suggest calling and reporting it. if it helps my tech was named Jenifer..
Click to expand...
Click to collapse
I guess I should do the same what number do I call to talk to a tech for a replacement
for me,by me and I love you
i just called the CS 800 number. got the new phone today! good bye Droid Charge!
102mm said:
i just called the CS 800 number. got the new phone today! good bye Droid Charge!
Click to expand...
Click to collapse
What phone did you get and was it your first replacement
for me,by me and I love you
Bump to get some answers
for me,by me and I love you
I'm trying to get a different phone as a replacement but all support wants me to do is to try safe mode to see if an app is causing the issue, which we all know isn't the problem. Anyone ever tried it?
Sent from my SCH-I510 using xda premium
mefloump said:
I'm trying to get a different phone as a replacement but all support wants me to do is to try safe mode to see if an app is causing the issue, which we all know isn't the problem. Anyone ever tried it?
Sent from my SCH-I510 using xda premium
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Click to collapse
You should just tell them it isn't working so ask what they will do and most people threaten to cancel their contracts
for me,by me and I love you
Hey Guys, I have read all the post here, and have done numerous searches here as well as google, and cant find a single topic on the problem I'm having, and I know other people have to be having the same problem, or maybe they do, and don't realize it, lol.. anyway when I am on the phone talking to someone and someone else calls, the person I am talking to hears my beep, some ask who's trying to call you? while others say hold on they are getting a call, but it is my beep they are hearing, so I have tried almost every app in the market, and patiently waited for the 2.3.4 update, and no fix, I called tmobile and they said it was a known issue and LG is working on a patch, but didn't know when one would be available, I called LG they said it was a known problem but had no plans of fixing it.... Does anyone here know how to fix this ? or have a work around ?
besides disabling call forwarding all together ????? This is like an invasion of privacy
and really irritating, Any help would be greatly appreciated, thanks guys !!
are u using Bluetooth? plantronic?
Na, stock g2x, stock rom 2.3.4 android, no accessories, if you have one try an experiment with someone, it does the same on mine, my fathers, and my girls.....
Weirdest thing.... thanks for any help
because my friend using 3gs and Bluetooth happened just like u said.