So my screen got scratched...? - General Questions and Answers

After a month of use, my phone's screen got scratch just for putting it in and taking it out of my pocket. I spent the last 2 or 3 hours searching on google and found a whole lot of unverified home methods to repair it. I was wondering if there is any method that the users here tried.
The scratch is visible and it blurs and darkens anything displayed under it. The touch screen works fine, though

It would be fine if you tell your device
I think it's a touch screen and touch screen devices cannot be repaired from scratches.. it only damages the screen or has no effect
/edit:
or it looks worse than before

I used car polish and got most of it out, at least it doesn't blur stuff underneath it anymore

omg and your screen isn't blind yet?
what phone do you use?

haha. I've got a Sony Ericsson X8. I first tried toothpaste, but it didn't do anything. So I guessed that it had to be something more abrasive and the polish did it.

Related

Strange Problem with my Screen

This is a physical problem, the screen works fine and has no distortion as far as what it looks like when its on. But I noticed this weekend that when it was off I noticed a like triangular section in the middle of the screen, where it has a rainbow-ish discoloration pattern and small dots in the middle of the screen, about 1/4 of a inch inward all the way around the display part of the screen. The dots are in a perfect grid-like format and the rainbow color distortion almost looks like an oil slick.
I have had the factory screen protector on it since day one, I peeled it back today only to find its on the screen itself, I tried to wipe it off and nothing. I always carry the phone in a belt clip and never in my pocket, etc. So I don't know how it could have gotten damaged or how damage could cause such a curios perfect pattern of strangeness on the screen.
Anyone else ever seen this happen?
well i have heard its damage from high pressure... the touch layer in the screen gets damaged some how and leaves an oil looking spot... sorry but here is a good thread on what i think your seeing http://forum.xda-developers.com/showthread.php?t=428749&highlight=spot+screen
Oh wow/crap its times like this when I guess I'm glad I'm not a regular consumer but have this through work, so I'm sure they will replace it, if not they will buy me another. Should I even get another or is there something like this but better? I'm with ATT.
If you want a windows mobile powerhouse stay with the fuze... for sure... i have had mine since november when they first came out for at&t and mine runs and looks great... no screen problems or anything... ya and good thing its through your company

I think my digtizer has detached slightly

I have this weird issue i have only just noticed. In the middle of my screen, there is almost a perfect rectange of slightly discoloured, rainbowy effect on the screen. It is right in the centre of the screen, and goes to aout 1cm from the edge the whole way round.
Its like the digitizer has detached or pushed up against the screen. I cant remember doing anything to it. And if i run my finger over it, the rainbow effect moves/follows my finger then snaps back to the rectangle (kind of like when you have a bubble under a screen protector).
Also the area under this spot is slightly less sensitive and seems to be giving the odd random input.
Do you rekon this would be covered under warranty? I cant remember doing anything to the screen, and the fact is so pefectly placed in the middle of the screen.
Hey,
Mine does this as well... It's a perfect rectangle, and only visible in strong (especially flourescent) light. Can't notice any differences in input though. Interested to see what people think, and if it's a common problem. Can't remember any incident that could have led to this, I take care of my phone.
In case it helps, it's a UK Vodafone Touch Pro, with the latest HTC WWE ROM.
I have had a similair effect but not a perfect rectangle. somewhere mid screen slightly to the right I had a bubble of rainbow colour. I actually thought it was underneath the screenprotector so i bought a new one to change it. To my surprise the bubble was still there but internally.
I used to have my phone with the protective leather thingy in my jeans. I decided to take it out for a while. And what do you know. after a day the bubble dissapeared. I then put it back in my jeans and checked every hour. The bubble came back. So i'm guessing pressure on the glass internally or something.
Nowadays I dont carry it around in my tight jeans anymore. I use the protective leather that came with it and put it in my jacket pocket instead.
Edit: It has all the attributes xternal listed. The bubble that is.. less responsive random input rainbow following finger. In my case it has been due to pressure on the screen from my tight jeans. Yours might be something else though...
thanks for replies guys, sounds identical to what i have. i thought it was screen protector too, took it off to clean and noticed it was below. wasted blue, i was almost about to edit my post to include exactly what you said about flourescent light.
maybe it has happened from being in my tight jeans, strange that wasted blue and i have the same sized area though.
i have a fuze.
Mine is the Htc Touch Pro from HI, KPN Netherlands.
Xternal i would suggest you don't keep your phone in your jeans for a while and see if the bubble dissapears. Might take a few days at first. just put it in your jacket or something. If it dissapears you know what it is. I don't think this will fall under warranty. if it sticks regardless of pressure you might get warranty...
Oeh i just remember. If the backlight is out you will see a blacker than black dot on the screen where the bubble is supposed to be. if the light goes on its rainbowy fluorecent.
Thanks King, i have taken the protector off and will keep it out of my pocket. The pattern is the same if the backlight is on or off. Id post a photo, but its really hard to get it to show up in a photo.
Im of the opinion now that as you say, the digitizer is pushed against the screen, not detached. Hopefully it pops back
Hey guys.. same issue for a lot of people
It is something like this:
http://contactus.htc.com/Download.aspx?TicketID=396548&ReplyID=2&FileName=IMGP6088.jpg
Look at what HTC told me:
New Response From [ Cathy (Malaysia Support (Tech)) ]
Dear xxxx,
We regret to inform you that based on our warranty policy, we can not provide you the free repair on this issue.
If the touch window having some rainbow mark, it is caused by extra force enter to the touch window and it is under user misused. Thus, there is no Warranty Provided.
Thanks.
Best regards.
HTC
After some rants:
Thank you for contacting HTC. With reference to your query, we understand you are upset for this issue. But according to the HTC warranty policy, the LCD is not covered by warranty. Please check the attachment for HTC warranty policy. For the "newton rings" issue, we recommend you send it to service center to replace the LCD. Thanks.
HTC
Some consolidation of threads:
//forum.xda-developers.com/showthread.php?t=439410 - Diamond Screen
http://forum.xda-developers.com/showthread.php?t=475294 - TP and HD screen
http://forum.xda-developers.com/showthread.php?t=504899 - Sprint
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571 - TP
Thanks for the help guys, I'll try keeping it out of my jeans pocket for a while. Sounds like this "newton ring" problem in the other therads though. I'd tried replacing the screen protector as well before, but no joy there. Might need to try to get a replacement (took out insurance on it), but guess I'd need to flash back to the carrier ROM.
Anybody know how good Vodafone UK's insurance is about newton rings?
Just read kingpinda's post again, when my backlight is off I can still see the rings, so doesn't sound like the same problem. I'll still try it though, thanks.

Strangest screen problem I've ever seen. Would this be a broken displayor broken GPU?

Hi all
My moto Maxx has gone through a lot, but the strangest problem yet started yesterday.
As you can see on the attached video, half of the screen is constantly scrolling. This happens in fastboot and recovery mode as well, so I'm pretty sure it's a hardware problem.
The digitizer still works perfectly, and registers touch where the icon or button should be positioned on the screen. The moving screen also does show everything correctly, just in this crazy scrolling way.
I'm not very hopeful in fixing it, but was wondering if anyone has ever seen this, and if you guys think this is a broken display(and any way to test this?) or a broken GPU. If it is in fact the display, I might consider replacing it.
Some background on all the terrible things I did to this phone:
- Dropped it and cracked screen in September.
- Replaced the glass myself, slightly burned display when removing glass without any consequences (just a tiny mark on the top right, the side that actually still works).
- Dropped again, broke glass again, never bothered to fix it, some small pieces are missing so dust, sweat,.. could've gotten int.
Video:
Most likely the display being broken.
Even when my tempered glass protector is missing chunks the screen starts to funk up. Only worse being the real screen especially the digitizer.
You might be right pjd, or at least screen related.
I opened it up yesterday evening, and I think it might be the cable connecting the screen. Depending on how I positioned the screen and thus the angle at which the cable was bent, it was fixed, the same, or just completely black.
The only thing I have to try to find out now is if it's the kabel, or the connector on the motherboard. Any suggestions on how I could test that are welcome!

Screen ruined .. is there hope for me?

Hi,
first of all i will start with saying that I suppose I am not entitled to the official samsung warranty or customer service, as i bought my phone form ebay (unlocked version, shipped from Hong Kong). Unfortunately in my absence my younger brother managed to lightly scratch the screen when he was playing with it, he got scared and tried to get rid of the scratch by rubbing it with toothpaste (it's something he read on the internet, supposedly it was supposed to "polish" the light scratches and get rid of them). Of course it didn't work, and just made it worse. In fact it created a dull, round spot on the screen just where the scratch is, it was hard to clean and attracted moisture easily, moreover when screen was on you could notice a grainy/greasy spot. I guessed, that the toothpaste must've removed the oleophobic coating on the screen, so I thought i will buy a oleohobic coating kit, which i did. I went to Amazon and order the Crystalusion Liquid Glass, praying for it to fix it. After application it restored the hydro/oleophobic properties in that spot, and made it smooth just like the rest of the screen. Unfortunately the grainy/greasy effect while screen is on remained, and under direct light you can still see the dull spot, so i guess apart of removing the coating, he must've sanded the glass underneath it. I am thinking of putting a second layer of that liquid glass thingy, hoping it will fill the sanded pores, and smoothen the glass even more, maybe it will do the trick. It's not something that disturbs the every day usage, but i just cant get over the effect on the screen when its on .. and just the knowledge of not having a perfect, beautiful infinity display just after 3 weeks of having the phone is making me cry. And yes, I know i could use a screen protector .. I've tried those, and none of them suited me, first (samsung original) was not compatible with the case, and next two (wet application) ruined the screen quality (created that mentioned greasy/grainy effect on the entire screen), and after all the TGP reviews I decide just not to waste money on them, so i decided to go naked screen+case ... Do you think there any hope for me? Any ideas on how to fix it, or if it is even possible? Do You think that i can contact Samsung with a device bought on ebay? I will be grateful for any answer, and sorry if this is not the right place for this kind of thread.
Well it won't be covered udner warranty because it's damage caused by you. It's not a faulty product.
But you can maybe have it repaired by Samsung. They can replace the display with a new one. But this is quite expensive.
Putting a screen protector on might help mask the marks on the screen and make them less noticeable.

Are these scratches on my screen or smth else? (photos and video)

Hi guys! I have an issue with my screen on OnePlus 7 Pro, and I'm not really sure what this is. I never had a thing like this on other phones, my OnePlus 6 had a few scratches, but they never behaved this way. And the thing doesn't even look like a scratch but more of a huge print that doesn't go away.
Here is a picture - imgur.com/a/Smb6rvF After about month of having a phone and it always being in the case and with the default screen protector I've started noticing the image distortion in the same place from time to time, you know like a huge fingerprint or grease on the screen but it would appear at the same place. I thought okay, maybe I've scratched the screen so that I can remove the screen protector and it should be fine. So I did, but the thing stayed there as if it was either placed through screen protector or from the other side. And again, it's not that I never saw a scratch or a crack on the screen, but never this thing.
Then after about a week, the thing grew, you can see the blue line here - imgur.com/a/UI4FQTA
the red one was the initial one that I saw even with screen protector on, and the blue just grew out of the old one. Like I pull the phone from the pocket one day, and it's there. And not like I'm wearing and tearing the phone, just regular stuff - in jeans, inside pocket of the jacket, in the sealed pocket in the backpack. And I live in a big city, and I never notice any sand or small particles on the screen or the case. And it doesn't look like a scratch, but more as if the prints just bound to the screen and don't go away.
imgur.com/a/OnPSqj2 - is a more closeup shot. And again you wouldn't notice the thing at the start of the day when I clean my screen, but by the end, it will collect some grease and more prints and will be showing.
Here's a video what happens when I clean the screen -
imgur.com/a/tprePWI
FYI warranty or anything like that is out of the question since, I bought it during the holiday travel, and the phone is not officially sold in my country. I just wanted to know if there is any solution for this and how to prevent this from happening? Are these scratches but look different because of the new Gorilla Glass version or something like that?
Any help or advice is appreciated, just sad a thing like that happened so early in the life cycle

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