so i literally got my xoom 2 hours ago...its unrooted and everything, but while loading an application, the screen has completely frozen, and i CANNOT turn the tablet off, everything is unresponsive. any help? I mean, nothing is working, the power on/off is unresponsive, everything! so any help is appreciated.
Nevermind, i looked at the manual and was able to force a reboot. mods, please delete this thread!
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OK - since the recent ota upgrade to ICS we've been having a few problems with the table touchscreen freezing - unfortunately now it seems to have got stuck almost all the time. Just at the moment, it is not responding at all to touch - just displays the lock screen when powered on, and then times out a little while later to black. I have to push power to get it back on - but the touch screen simply won't respond to unlock it. So far I have tried:
Holding down power until restarts - no effect - reboots still locked.
Using Vol-Down power on and doing factory reset - no effect - reboots into android setup screen touchscreen not working.
Draining power until it won't turn on. Then recharged. This worked! However...
After going through the setup process, resintalling apps etc., I hit the power button to go into standby. I then thought I'd go straight back in, but as soon as I hit the power button again, it wouldn't respond! Left it charging for a couple of hours, and turned on, this time got in - but same again - hitting the power button and coming straight back in, it's not responding again.
So I'm now back with a fully charged tablet that won't respond to touch at all. - perhaps if I leave it a few hours it might respond again - until it goes into standby!? The device is fully stock with WW_epad-9.2.1.11-20120221 (according to the screen at boot up when you hold down vol-d).
Is this likely to be software or hardware related? Do I need to send it for repair/replacement, or is there something else I can try first? Any help much appreciated. (Oh - I don't have external keyboard btw - so without screen it's pretty limited what i can do!)
Cheers,
Colin.
I have already encountered the same problem but with a cutom rom. to find my touch, I had to do a full wipe and new intallation.
I did full wipe using the Power/Vol-D but the touch screen didn't start working again until I let the battery completely drain.
Then I reinstalled everything (screen was working to begin with), however after I'd set everything up and reinstalled all my apps it stopped again.
Yesterday I managed to get an ota update to 9.2.1.17 (it started working for a short time). But then aftger rebooting again, it stopped again.
This morning it is working again, and I have uninstalled all my apps - just the core stuff on there now. For the moment it appears to be working (which is the longest for a while!) - going to see if it stops again while there aren't any extra apps installed...
This morning I power off mi non AT&T stock Atrix 2 because the Music Player couldn't find any of my music, and then turn it on. When it showed the screen I proceed to change the wallpaper... and it rebooted itself!
Now, evry time I power off/on the device, it loads the system (Ginger) but the screen is unresponsive. when the display power off, there is no way to turn it on again to unlock the phone!
I haven't rooted or flashed my phone...
Anyone can help me with this, please?
Darthcolo said:
This morning I power off mi non AT&T stock Atrix 2 because the Music Player couldn't find any of my music, and then turn it on. When it showed the screen I proceed to change the wallpaper... and it rebooted itself!
Now, evry time I power off/on the device, it loads the system (Ginger) but the screen is unresponsive. when the display power off, there is no way to turn it on again to unlock the phone!
I haven't rooted or flashed my phone...
Anyone can help me with this, please?
Click to expand...
Click to collapse
I'd suggest you perform a factory reset. Note: you'll lose all your data (ie: pictures, apps, settings, etc.). You can follow this to restore your phone:
https://motorola-global-portal.cust...il/a_id/71790/~/external-hard-reset-(atrix-2)
Sent from my Motorola DynaTAC 8000X
Please help me guys... my xoom , i bought it new,its about 2 weeks ago, and i've just installed adobe reader and evernote from playstore, but.... now, after i press the power button in the back, it goes off, and i want to turn it on again, so i press the power button in the back again, but its "too long to turn on", i have to wait about 3 mins, i'm getting frustated with it now, so how can i make it right??
please help me guys... very need your help...
I'm afraid there probably isn't anything wrong with your Xoom.
Newer Android devices have a feature, lets call it "Quick Boot"...which allows a device to be turned on in seconds! But what is actually happening is, the device is never properly off. The RAM is stored, and when the device is turned on again, it resumes...sort of like your computer hibernating.
You can check this out by comparing the boot times of turning a device off and on, and rebooting...where everything is shut down. Rebooting should take about 50 to 100% longer.
The Xoom however is ever so slightly too old to have this Quick Boot feature. When you turn the Xoom off, it is off properly. And when you turn it on, it has to load everything fresh.
Give it a chance though. The Xoom might be getting on a bit now, but it is still a great device. And if the boot time is annoying you so much...simple...don't turn it off!
I have no idea what caused it to get stuck like this. I left it in my room on, with the screen off and charging and when I came back a few hours later it was just sitting on the logo screen. I've tried holding the power button for 20 seconds and turning it off and then turning it back on. Ileft it on for a while and left it off for a while but I just can't get it to load. I don't care if I have to reset it and reinstall everything. I just want it to work again. Can anyone help me with this problem? I don't want to blindly use programs on it and besides, I can't load it, so I'm not sure how to fix it.
Hi there,
Can you give us more details about your device?
Did you try it to pull out the battery and switch on after?
Thread closed, thank you.
Hello. Sorry in advance if this is the wrong thread. I own a pretty old 1 year old tablet that currently has a problem.
Important info: Android 5, No access to a computer for 2 weeks (vacation), slightly cracked screen (still works), I had to install a Play Store apk as the one I had previously was corrupt. Tablet was functioning fine until the moment of the incident (except for the play store apk, which I later fixed).
Minor detail: Once the screen turns on after a restart the pixels near the top of the screen seem to turn purple for a second when I tilt the tablet.
Here is the story:
I was watching a YouTube video and suddenly my tablet froze. I thought: "Uhh, another freeze how annoying," and waited for it to load. I did not unfreeze. I thought: "Well, I guess I'll be fine if I turn my tablet off and on. This is where I got worried. My Power key was not responding. I tried the volume keys. Nothing. I tried connecting a mouse and moving it around. Still nothing. I thought "Ok, lets try restarting it" I did that by holding the Power key down for 10 seconds. To my relief, it turned off. But when it was turning back on again, it was at the loading screen for a little to long. It usually takes 5 seconds to get past the loading screen and enter the boot screen. I decided to wait. 1 minute: nothing. 5 minutes: nothing. I got worried. I tried restarting the tablet again. I restarted successfully but was stuck at the loading screen again. The was no movement on the screen. Only the loading screen. I decided to try the restart backup button which I could activate by putting a pin in a small hole at the back. It had the same effect holding down the power key had. I decided to ue my backup plan: recovery mode. I successfully entered recovery mode. I chose the option "clear cache" and tried to boot again. No changes. I did a scan for any root errors. it said that there were 5 errors, but there was nothing I could do about that. I tried doing a factory reset, then booting up. The reset was successful, but I got the same effect as always. No changes. I gave up and tried to google a solution on my phone. Most of them told me to install a PC program, but one told me to do the same thing I already did: reset, restart. So I decided to let the tablet sit with the boot screen for 2 hours. When I came back, there was no change at all. I tried searching again for a solution. A YouTube video said that the boot time after factory resets may be long, so I decided to reset and let it sit for a bit. 20 mins later, no changes at all. Finally, I gave up and now try to ask for help here.
Norqw said:
Hello. Sorry in advance if this is the wrong thread. I own a pretty old 1 year old tablet that currently has a problem.
Important info: Android 5, No access to a computer for 2 weeks (vacation), slightly cracked screen (still works), I had to install a Play Store apk as the one I had previously was corrupt. Tablet was functioning fine until the moment of the incident (except for the play store apk, which I later fixed).
Minor detail: Once the screen turns on after a restart the pixels near the top of the screen seem to turn purple for a second when I tilt the tablet.
Here is the story:
I was watching a YouTube video and suddenly my tablet froze. I thought: "Uhh, another freeze how annoying," and waited for it to load. I did not unfreeze. I thought: "Well, I guess I'll be fine if I turn my tablet off and on. This is where I got worried. My Power key was not responding. I tried the volume keys. Nothing. I tried connecting a mouse and moving it around. Still nothing. I thought "Ok, lets try restarting it" I did that by holding the Power key down for 10 seconds. To my relief, it turned off. But when it was turning back on again, it was at the loading screen for a little to long. It usually takes 5 seconds to get past the loading screen and enter the boot screen. I decided to wait. 1 minute: nothing. 5 minutes: nothing. I got worried. I tried restarting the tablet again. I restarted successfully but was stuck at the loading screen again. The was no movement on the screen. Only the loading screen. I decided to try the restart backup button which I could activate by putting a pin in a small hole at the back. It had the same effect holding down the power key had. I decided to ue my backup plan: recovery mode. I successfully entered recovery mode. I chose the option "clear cache" and tried to boot again. No changes. I did a scan for any root errors. it said that there were 5 errors, but there was nothing I could do about that. I tried doing a factory reset, then booting up. The reset was successful, but I got the same effect as always. No changes. I gave up and tried to google a solution on my phone. Most of them told me to install a PC program, but one told me to do the same thing I already did: reset, restart. So I decided to let the tablet sit with the boot screen for 2 hours. When I came back, there was no change at all. I tried searching again for a solution. A YouTube video said that the boot time after factory resets may be long, so I decided to reset and let it sit for a bit. 20 mins later, no changes at all. Finally, I gave up and now try to ask for help here.
Click to expand...
Click to collapse
Was your device rooted? Did you have TWRP custom recovery installed? If you don't have either of these two things then your only option is to flash the stock firmware via PC.
Do a google for:
"Return to stock (your model number)"
If what you need is out there somewhere, that woll find the instructions, the tools and the file(s) you need.
Sent from my LGL84VL using Tapatalk