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Anyone else having issues with wifi calling? Initially people were complaining they could not hear me or constantly telling me to repeat myself. I left myself a voicemail on my work phone and was surprised how low the volume was. It's as if the mic gain was turned all the way down. I had to turn the volume to maximum just to makeout what I was saying. Additionally, the earpiece volume is also a tad low on my end. I'm assuming it's safe to say there is nothing I can do till Tmobile updates the phone, right?
tibere86 said:
Anyone else having issues with wifi calling? Initially people were complaining they could not hear me or constantly telling me to repeat myself. I left myself a voicemail on my work phone and was surprised how low the volume was. It's as if the mic gain was turned all the way down. I had to turn the volume to maximum just to makeout what I was saying. Additionally, the earpiece volume is also a tad low on my end. I'm assuming it's safe to say there is nothing I can do till Tmobile updates the phone, right?
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Click to collapse
I just did a test on wifi calling to my voicemail at home and the volume was fine, sounded like a normal call. There was another voicemail on there as well from someone else and it was the same volume as theirs.
Robertsonland said:
I just did a test on wifi calling to my voicemail at home and the volume was fine, sounded like a normal call. There was another voicemail on there as well from someone else and it was the same volume as theirs.
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Hmmm...weird. I have no issues with mic volume during regular cellular calls and Skype calls (tested these two by leaving myself voicemails also).
I will call technical support and see what they have to say.
Thanks for the reply Robertsonland
I haven't had any issues (I had latency and sound issues on my Samsung Vibrant and Blackberry Curve before that using UMA) on my Sensation using Wifi calling yet. I used my friends phone while making a wifi call to it, and there was no delay at all, and the sound is great.
Bump. No one else is having low mic outgoing volume issues with wifi calling?
tibere86 said:
Bump. No one else is having low mic outgoing volume issues with wifi calling?
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Happens to me sometimes, but not too often
Sent from my HTC Sensation 4G using Tapatalk
tibere86 said:
Bump. No one else is having low mic outgoing volume issues with wifi calling?
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Click to collapse
Constant. Wifi Calling is unpredictable. I have no network reception and the phone struggles to keep on wifi calling. I have tried most available roms all the patches and three devices. WIFI Calling is unreliable while using the phone. It works fine when left alone 90% of the time. However those times you pick up the phone and it doesn't show Wifi Calling, or it just then kicks in; you are catching it in its moment of sudden tmobile retardation. And i have tried it will all sorts of access points, obsessed over dd-wrt settings for weeks. Even ended up bricking a couple devices (JTAG ftw).
S-OFF Sensation LeeDroid 1.2 1.3 TMO-US Wifi Calling v1.0
If it's going in and out of WiFi calling like that it's the Sensation's WiFi reception causing the issues.
Do you put your hand over the top part of the phone when you're on a call?
My friends complain that they can hear themselves. Like an echo effect.
Sent from my HTC Sensation 4G using XDA App
Happens all the time with me and my wife...to the point that I don't use wifi calling anymore. It is certainly a problem.
echoing on speakerphone has happened to me, solution.. don't use speakerphone.
Well I'm glad I found this thread because I am having the exact same issue and was going to return my Sensation. I have no regular cell signal in my house so I have to rely on the Wifi calling and it sucks from time to time. I have to repeat myself and sometimes the other person can't hear me even if I'm yelling in the handset. So from what I've been reading, it sounds like this is a normal (abnormal) wifi calling issue with Tmobile. That sucks!!! Is there any fix or possible bandaid for this problem?
Does this only happen with the Sensation or are others having this problem with other phones?
Bumb
Anyone have found a solution to this issue ?
I just joined Tmobile and i an having the same issue .
Microphone seems to be very week and i sound far away when i call using wifi .
Tried to hold the phone in different positions and i am using a case but no changes .
Tinofet said:
Anyone have found a solution to this issue ?
I just joined Tmobile and i an having the same issue .
Microphone seems to be very week and i sound far away when i call using wifi .
Tried to hold the phone in different positions and i am using a case but no changes .
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Click to collapse
I have the same issue sometimes too, If i try to turn on speaker phone the mic cuts off all together. Using Revolution HD
You know .
I truly do not believe its a reception ( wifi reception or anything ) .
I ran packet capture and it all look`s "ok" no drops or resets .
This thing looks like a poor VOIP decryption , either on the phone or the Tmobile servers.
IT IS a software issue . And defenitly need to be attended to .
what i did notice that i have a sensation and so do my wife .
I get the issue she doesn't .
The difference i rooted my machine ( still uses original ROM i have a trust issue regarding running some unverified kernel`s ) .
Any thoughts ?
I have called Tmobile about the issue. The tech I talked to said there were no other reports of low mic volume. My mic volume works perfect when using Skype or SIP. But when on Wifi calling, the mic gain is way too low. I have left myself test voicemails, and I have to have the volume cranked all the way up to hear myself. Hopefully the issue will be resolved with the next software release.
Man that sucks .
This Wifi calling is cool and i like it , but if it doesnt work whats the point .
Any way to contact the development team of this product ?
Calling and talking to some dude in India at Tier I do not help here...
I have used several custom ROMs and Kernels and have had no issue with sound volume or quality using the WiFi calling app. It may be a simple hardware difference during manufacturing. Just as some people's phones work flawless while OC'd and others crash even though they all have the same model CPU. I would try to get a replacement phone to see if it works better.
I actually have another 2 new phones next to me .
Any way to clone my OS (including the config and everything ) to the other phone ?
Then i can move my SD and SIM .
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
are you running any special ROM or anything because its happening to me as well
I have been having the same problem for almost a month now. I was rooted when this started happening. I went back stock still happened. New 4g card still happened. Another phone still happened. I have been getting the runaround from verizon the whole time they have no clue what is going on.
On a side note asked a friend that works at a little vzw store if they have seen this problem and sure enough she had. She told me that they had a customer go through 4 phones and she started making calls and was told by Customer Support that it was a known thing and there was a software update coming out for that.
After hearing this I called good ole *611 yet again and they were clueless and said they knew nothing about it. *sigh*
¿GotJazz? said:
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
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What rom ???
Yorto said:
What rom ???
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Umm can't even remember now was a month ago LOL. But my 2nd phone I didn't put one app on or anything left it bone stock and still had the same problem. Same as the customer my friend had they would mess up right out of the box.
probably weak antenna
no you don't lose signal call keeps running you lose Audio.
chiahead52 said:
are you running any special ROM or anything because its happening to me as well
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Yorto said:
What rom ???
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Click to collapse
Yes, I am running a custom ROM, but it's basically a stock rooted & voodoo'd EE4 ROM (by danalo1979, I think). It's got all the yucky poo-brown colors and all the bloatware.
Same issue here. I'm running completely stock right now, non-rooted. Sometimes the audio will drop at the onset of placing a call (I won't even hear ringing) and sometimes it will happen a few minutes into a call. Other parties do say they can hear me though.
Personally, I've noticed that this problem only happens when I am also connected to a Wireless Network. If I'm running 4G/3G, sometimes I hear echos of my voice, but the audio won't drop out.
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
What should we do? Personally, I'd like to wait for the SG2 to arrive before I start complaining. My plan would be to basically flip out explaining that I need my phone to work like a phone, etc. Then flip out that I paid for 4G and my decision was battery based (so I don't get stuck with a Thunderbolt). I bet I could talk my way into a new SG2 over this... Just saying.
KarateExplosion6 said:
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
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Well they do not tell me they know what is wrong they tell me they have no clue. I even explained to them somebody there does know as they have explained the issue to someone else that has had the problem but I still get they you just need another phone speel.
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
kvswim said:
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
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same, don't have this problem but i probably just jinxed it.
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
Edvard_Greig said:
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
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Click to collapse
I've experienced that. But I'm not so sure I'm not just covering the mic with my finger.
I was on nluetooth, with the phone in the cupholder... Don't think my finger was involved.
Sent from my SCH-I510 using XDA App
Well 2nd Fru and as I told them it would. It does the same thing. Bone stock. *sigh*
One thing that seems odd to me is that I seem to see this problem more when calling another mobile phone vs. a landline.
Maybe it's just my imagination, but I always see problems when calling my wife's mobile phone. Last night, I called a landline for over an hour without any problem.
same here I can talk to customer service for 1hr+ but mobile to mobile most Ican get is maybe 15 min.
I drive around as part of my job and today I tested a call out to my wife who has a charge as well and we were able to talk for over 20 minutes with no issues. That same area I drove through a few days ago caused 3-4 drops in audio before. So in my opinion its a network related issue and hopefully its get fixed 100% cause most of us need our phones to work solidly
To the people losing audio during their calls, can you post your location?
The reason why I ask this is because on the Verizon forums there is an eight page post about this issue. Seems like a lot of people in Arizona are experiencing this. I'm in Chandler, Az and have this issue, especially when calling other VZW people in AZ.
Can't post links yet but check the VZW community forum for the Charge.
Anyone having the problem on Note 5 when calling people they can't hear you sometimes. I thought it was the place where I live that there is not a lot signal but, it also happens with WiFi calling too. Also today I had full bars in another place and it happens again, they couldn't hear me. I gotta hang up and call again so they can hear me.
This has happen to me when on speaker i think it might be kernel issue i dont know if it is the real issue i am stil trying to figure it out
Sent from my SM-N920T using Tapatalk
I had this problem. Ever since I switched to arter's kernel, never encountered it again.
I'm stock guys. So don't think kernel is problem. I turned off Volte and so far I haven't had the issue but, it has only been like 10 hour test.
Ah I see. I had issues with dropped calls when VoLTE is enabled. One day I would like to turn it back on & test again but I really don't care for it, could never tell the difference with it enabled or disabled anyway.
shouren04 said:
Ah I see. I had issues with dropped calls when VoLTE is enabled. One day I would like to turn it back on & test again but I really don't care for it, could never tell the difference with it enabled or disabled anyway.
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Yea, I hope this fixes it.
Hi,after using my pixel for a couple of weeks,i found sometimes I can't hear anything , my mic is not working,people on the phone can't hear my voice too.
and when it happened I have to reboot the phone to let it working again. Anyone has a solution of this?
My country desn't have pixel in market,so I can't ask for a replacement.thanks
I did a hard reset on mine and it seems to have resolved the problem. Verizon was convinced it had to do with my WIFI calling setting. I just did this today so this is no indication of a long term solution. Mine also, when I received a call, would drop the first 3 to 5 seconds of my end of the call. Callers didn't know I had answered.
https://productforums.google.com/fo..._gxTpXX3s;context-place=forum/phone-by-google
Big issue on some phones. I had to get mine replaced. Google just admitted today it's HW related. See that link. Hope this helps.
The last post of which says,
To answer some of the questions that have come in on this thread over the holiday break:
*If you are experiencing failures of one or more microphones on the device, there is no known software fix. So far, we've traced all failures back to hardware problems (normally a faulty internal connection).
*Since it's a hardware failure, you need to return your device for a replacement. Normally, the fastest way to do that is from the merchant you purchased from. If that's not possible, you can go direct to Google, but it will take a few weeks as we must receive the device before shipping a replacement. Replacements will be "refurbished" but should be like-new: no impaired performance nor any cosmetic flaws.
*If you are returning your device, I don't need to collect RMA numbers here because we are automatically gathering all devices with mic issues for forensic investigation. Just make sure your reason for return is recorded as "microphone failure" or similar.
*If you are not located in the country where you purchased your Pixel, you'll need a friend in that country to process the return and forward you the replacement.
Sorry for the trouble and happy new year.
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junweigu said:
Hi,after using my pixel for a couple of weeks,i found sometimes I can't hear anything , my mic is not working,people on the phone can't hear my voice too.
and when it happened I have to reboot the phone to let it working again. Anyone has a solution of this?
My country desn't have pixel in market,so I can't ask for a replacement.thanks
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I had half of this problem. I could hear people but they couldn't hear me. I turned off wifi calling and advanced calling a month ago and haven't had a problem since. Don't know if it will help you but it can't hurt to try.
I have had that too, i think its related to wifi calling because what really pisses me off is that when im at home i have wifi calling because my phone is connected to wifi and i get in my car and if i make a phone call as soon as i leave the range of wifi the phone disconnects, never had this problem on the iphone. I really love this phone but some small things like this really irritate me.
robocuff said:
I had half of this problem. I could hear people but they couldn't hear me. I turned off wifi calling and advanced calling a month ago and haven't had a problem since. Don't know if it will help you but it can't hurt to try.
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Sad to hear that it was a hw problem,may I know how to Turn off wifi calling and advanced calling?
Have you fixed your phone. After almost 12 months using, same issues start to happen to me
junweigu said:
Sad to hear that it was a hw problem,may I know how to Turn off wifi calling and advanced calling?
Click to expand...
Click to collapse
junweigu said:
Sad to hear that it was a hw problem,may I know how to Turn off wifi calling and advanced calling?
Click to expand...
Click to collapse
Really
I got my Pixel 3 unlocked from Google a couple of days ago. I really love the phone, but oddly, every time that I call my wife and I'm on speaker, it always takes 8-10 seconds for her to be able to hear me. This happens with no one else, as I've called multiple people on speaker. Google offered to RMA the device, but I'm not convinced that it's a hardware issue. If it's a software issue that will likely be fixed in the future, I will just keep this one. I'm not entirely sure what to make of it, but I don't really want to go through the RMA process just for it to continue happening. Has anyone else had similar experiences? From what I can see on Reddit and elsewhere, it appears to be a rather commonplace issue. I just can't justify waiting for another device to solve a wide spread problem. If it was a fluke issue, then a factory replacement wouldn't make me nervous. I think that I am just going to return the device for a full refund and wait for something else to come out. Sucks though, because I otherwise loved this phone.
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
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Click to collapse
I was using the chat service, it worked fine. I haven't RMA'd the device. I went and got a new SIM card from AT&T and it seems better. I did tons of test calls to other people on different carriers and it only ever happened with my wife, who is in Verizon. For that reason, I don't think there is a hardware issue with my device, but I don't know what it might be.
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
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Click to collapse
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
Update: it looks like December update fix my issue. Will update again if something happen
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This speakerphone issue is happening to me using TMobile and also using Whatsapp calls.
I noticed this issue because the phone is also not connecting to my Honda Civic 2016 Bluetooth and tried using the speakers.
I'll wait for December 2018 update and make lot of test before I contact Google.
I'm using the regular Pixel 3 white.
I have the same issue,,,when I first get a call and answer it with speakerphone no one can hear me for a few seconds then if I toggle speaker off then back on it works okay??
stl-fan said:
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
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Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
deblas66 said:
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
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Click to collapse
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
stl-fan said:
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
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Click to collapse
Me too. I did some serious searching and it is a more major problem than I thought.
https://productforums.google.com/forum/#!topic/phone-by-google/YCbNdF9b1ts;context-place=forum/phone-by-google
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Archangel said:
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
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I've had WiFi Calling and VoLTE disabled for a while now - still garbage call quality on speakerphone.
Same here
I have WiFi calling off of mine.. still same issue
i have a new google pixel 3 after an ota update my speacker is not working anymore i tried to reboot the phone and even flashing it but nothing worke with me. can any one help please ?
hi,
i have same issue .. did you find how to solved this problem?
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
I can't even make calls with mic permission disabled
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
bwgooch said:
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
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Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
kperk said:
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
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Yes, she just updated and tested speakerphone with one of the iPhone's she was having trouble with and no problem. Seems to be working for now!