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[Q] can't hear other side in conversation.

hey,
I bought the nexus s (9023) about two months ago, stock rom, not rooted, and for the last week or two, it started making problems.
about 1-5 times a day, i can't here the other side at all. as if it's on mute. not even the ringing tone, before I'm answered. the only thing that solves it, is to restart the phone.
in other forums i've read that it's a mess, and that i should use my warranty. the problem is i bought the phone abroad, and shipping it should take about 3 weeks.
is it a common issue?
can i solve it alone, mabye by switching to a non-stock rom?
i'll be very happy to read some good news here, but bad news is better than non.
thanks a lot,
tal
p.s, iv'e downloaded system info to monitor the temp, and it doesn't happen necessarily when the phone is hot.

I don't know... I am rooted, I have used 5 different roms since purchasing my phone.
Stock
CM 7
Savaged Zen
Oxygen
Soju
I have also used several kernels
CM Stock
Netarchy
Matrix
James Bond
Trinity
So far, on all roms and kernels I have experienced the same problem. You make a call and it connects, looking at the screen the time counter is going but there is no sound; it will sit there and hold the call for 30-55 seconds then ends call. A quick redial and bam it works. Some people have reported that they answered and there was nothing. I don't know, it's really obnoxious.
The other, more annoying problem is that randomly on calls throughout the day the phone will just reboot itself. Right in the middle of a call. AHHHH like 3-5 times daily!

help, anyone?
i'm stuck with this, and a bit clueless.

Well, somehow I discovered that the problem is related to the bluetooth. as long as it's turned of, nothing will happen, on the other hand, when I use my earphone (most of my conversations happen while driving) i need to restart my phone every 1-2 calls
any ideas?

just u can't hear other one while calling u?
thanks.

so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.

tal89 said:
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
Click to expand...
Click to collapse
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App

it's quite obvious, unfortunately it doesn't work.

cutiyar said:
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
i can't hear, and he can't hear as well.

tal89 said:
i can't hear, and he can't hear as well.
Click to expand...
Click to collapse
hehee its problem ,
am really disappointing with nexus s , but i dont have enough money to buy HTC product again.

any solution?
Hi, did anybody have any solution to this problem?
I live this problem on almost half calls of specific numbers.
I am desparate...

Try setting discoverable timeout to never? Have you tried a different Bluetooth device?
Sent from my Nexus S 4G using xda premium

I have this problem too. This seem to happen on some Kangs and nightly, but not all of them. I can't hear when someone calls me. But when I call someone, I can hear them. I always have Bluetooth off (do not use them).

I live the same problem. No problem for outgoing calls. For incoming calls, I cannot hear caller's voice but they can hear me. It is not for all numbers.
I am on t-mobile and nexus s (cynagenmod nightlies). For all incoming calls from tmobile numbers no problem. But for almost all other carriers, it is just random.
I feel like I started having this problem after updating from CM 7.0.2 to 7.1 RC and thereafter(but not very sure on this).

If anybody still following this topic, I would suggest you to contact samsung if you still have warranty. On the second attempt they sent me a brand new phone with box and accessories.
Sent from my SGH-T989 using XDA

Or, you might give it a try with a different radio for your model:
http://forum.xda-developers.com/showthread.php?t=1116884
If you go this road, make sure you backup your EFS folder.

What i would do is if it is still in warranty just give it back to them and they'll probably give you a new phone. Since you said it takes 3 weeks to ship, just wait for it and use another phone if possible. Its not like your life is going to end. I think the problem is, not every phone is the same so there will be problems especielly when flashing a rom. For example unstable roms might not allow you to use this app or have serious effects on your phone.
Best to give it back to samsung and get a replacement.

Really confused! Audio drops during calls

Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!

are you running any special ROM or anything because its happening to me as well

I have been having the same problem for almost a month now. I was rooted when this started happening. I went back stock still happened. New 4g card still happened. Another phone still happened. I have been getting the runaround from verizon the whole time they have no clue what is going on.
On a side note asked a friend that works at a little vzw store if they have seen this problem and sure enough she had. She told me that they had a customer go through 4 phones and she started making calls and was told by Customer Support that it was a known thing and there was a software update coming out for that.
After hearing this I called good ole *611 yet again and they were clueless and said they knew nothing about it. *sigh*
¿GotJazz? said:
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
Click to expand...
Click to collapse

What rom ???

Yorto said:
What rom ???
Click to expand...
Click to collapse
Umm can't even remember now was a month ago LOL. But my 2nd phone I didn't put one app on or anything left it bone stock and still had the same problem. Same as the customer my friend had they would mess up right out of the box.

probably weak antenna

no you don't lose signal call keeps running you lose Audio.

chiahead52 said:
are you running any special ROM or anything because its happening to me as well
Click to expand...
Click to collapse
Yorto said:
What rom ???
Click to expand...
Click to collapse
Yes, I am running a custom ROM, but it's basically a stock rooted & voodoo'd EE4 ROM (by danalo1979, I think). It's got all the yucky poo-brown colors and all the bloatware.

Same issue here. I'm running completely stock right now, non-rooted. Sometimes the audio will drop at the onset of placing a call (I won't even hear ringing) and sometimes it will happen a few minutes into a call. Other parties do say they can hear me though.
Personally, I've noticed that this problem only happens when I am also connected to a Wireless Network. If I'm running 4G/3G, sometimes I hear echos of my voice, but the audio won't drop out.
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
What should we do? Personally, I'd like to wait for the SG2 to arrive before I start complaining. My plan would be to basically flip out explaining that I need my phone to work like a phone, etc. Then flip out that I paid for 4G and my decision was battery based (so I don't get stuck with a Thunderbolt). I bet I could talk my way into a new SG2 over this... Just saying.

KarateExplosion6 said:
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
Click to expand...
Click to collapse
Well they do not tell me they know what is wrong they tell me they have no clue. I even explained to them somebody there does know as they have explained the issue to someone else that has had the problem but I still get they you just need another phone speel.

I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1

kvswim said:
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
Click to expand...
Click to collapse
same, don't have this problem but i probably just jinxed it.

I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?

Edvard_Greig said:
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
Click to expand...
Click to collapse
I've experienced that. But I'm not so sure I'm not just covering the mic with my finger.

I was on nluetooth, with the phone in the cupholder... Don't think my finger was involved.
Sent from my SCH-I510 using XDA App

Well 2nd Fru and as I told them it would. It does the same thing. Bone stock. *sigh*

One thing that seems odd to me is that I seem to see this problem more when calling another mobile phone vs. a landline.
Maybe it's just my imagination, but I always see problems when calling my wife's mobile phone. Last night, I called a landline for over an hour without any problem.

same here I can talk to customer service for 1hr+ but mobile to mobile most Ican get is maybe 15 min.

I drive around as part of my job and today I tested a call out to my wife who has a charge as well and we were able to talk for over 20 minutes with no issues. That same area I drove through a few days ago caused 3-4 drops in audio before. So in my opinion its a network related issue and hopefully its get fixed 100% cause most of us need our phones to work solidly

To the people losing audio during their calls, can you post your location?
The reason why I ask this is because on the Verizon forums there is an eight page post about this issue. Seems like a lot of people in Arizona are experiencing this. I'm in Chandler, Az and have this issue, especially when calling other VZW people in AZ.
Can't post links yet but check the VZW community forum for the Charge.

Sometimes people can't hear me

Anyone having the problem on Note 5 when calling people they can't hear you sometimes. I thought it was the place where I live that there is not a lot signal but, it also happens with WiFi calling too. Also today I had full bars in another place and it happens again, they couldn't hear me. I gotta hang up and call again so they can hear me.

This has happen to me when on speaker i think it might be kernel issue i dont know if it is the real issue i am stil trying to figure it out
Sent from my SM-N920T using Tapatalk

I had this problem. Ever since I switched to arter's kernel, never encountered it again.

I'm stock guys. So don't think kernel is problem. I turned off Volte and so far I haven't had the issue but, it has only been like 10 hour test.

Ah I see. I had issues with dropped calls when VoLTE is enabled. One day I would like to turn it back on & test again but I really don't care for it, could never tell the difference with it enabled or disabled anyway.

shouren04 said:
Ah I see. I had issues with dropped calls when VoLTE is enabled. One day I would like to turn it back on & test again but I really don't care for it, could never tell the difference with it enabled or disabled anyway.
Click to expand...
Click to collapse
Yea, I hope this fixes it.

sprint u11 stock Android 7.1.1 mute while on a call

Hi guys
I just got new u11 from sprint. I was very excited about this phone until I started to notice that the phone goes on mute while I'm on a call. The mute icon is not pressed. I usually click it to activate then deactivate it and it brings it back. Sometimes I hit that and speakerphone until the caller can hear me again. It's pretty frustrating. I searched online and it appears to affect many phones with 7.1.1, so I'm not sure if replacing the phone will cure this issue. I'm still within my exchange period but wanted to check with the community if there's a solution to this annoyance. It looks like it's affecting many phones and the users are pretty pissed off about it. Is there a fix from either sprint / HTC or Google ? Any advice is appreciated!
Yaboc

yaboc said:
Hi guys
I just got new u11 from sprint. I was very excited about this phone until I started to notice that the phone goes on mute while I'm on a call. The mute icon is not pressed. I usually click it to activate then deactivate it and it brings it back. Sometimes I hit that and speakerphone until the caller can hear me again. It's pretty frustrating. I searched online and it appears to affect many phones with 7.1.1, so I'm not sure if replacing the phone will cure this issue. I'm still within my exchange period but wanted to check with the community if there's a solution to this annoyance. It looks like it's affecting many phones and the users are pretty pissed off about it. Is there a fix from either sprint / HTC or Google ? Any advice is appreciated!
Yaboc
Click to expand...
Click to collapse
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.

AarSyl said:
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.
Click to expand...
Click to collapse
Hi I did the factory reset without restoring any apps settings and the problem remains where during the call it goes on mute in and out. I called sprint and requested a new phone since this is either a hardware problem or bad sprint rom flash from factory. I went with a new phone route since I didn't want to waste the 14 day return/replacement period. Hopefully the new unit will work as expected out of the box. It's funny that a lot of people seem to have this issue on different brands.

AarSyl said:
I suggest a factory reset first...since you just got the phone, you shouldn't have much to lose (and as a XDA user, you really have no reason not to be backed up somewhere....).
My second suggestion is to bring it to Sprint and let them fix/repair it, especially since you are within the return period.
Click to expand...
Click to collapse
yaboc said:
Hi I did the factory reset without restoring any apps settings and the problem remains where during the call it goes on mute in and out. I called sprint and requested a new phone since this is either a hardware problem or bad sprint rom flash from factory. I went with a new phone route since I didn't want to waste the 14 day return/replacement period. Hopefully the new unit will work as expected out of the box. It's funny that a lot of people seem to have this issue on different brands.
Click to expand...
Click to collapse
Nothing to do with HTC and/or Sprint specifically. It seams to be a new feature if Android and is bound to the OS version 7.1.1 and upwards. OEMs can't do anything about it. Got it as well on my unit, bit when I activate knock on feature when in call it still does work as on previous versions, thus I don't care about the automatic DND during call in any way.
Sent from my htc_pmeuhl using XDA Labs

5m4r7ph0n36uru said:
Nothing to do with HTC and/or Sprint specifically. It seams to be a new feature if Android and is bound to the OS version 7.1.1 and upwards. OEMs can't do anything about it. Got it as well on my unit, bit when I activate knock on feature when in call it still does work as on previous versions, thus I don't care about the automatic DND during call in any way.
Click to expand...
Click to collapse
What knock on feature are you talking about.

yaboc said:
What knock on feature are you talking about.
Click to expand...
Click to collapse
You can activate a knock feature for a second incoming call when talking on the line already. Sorry the knock on should try to describe this one.
Sent from my htc_pmeuhl using XDA Labs

5m4r7ph0n36uru said:
You can activate a knock feature for a second incoming call when talking on the line already. Sorry the knock on should try to describe this one.
Sent from my htc_pmeuhl using XDA Labs
Click to expand...
Click to collapse
im still not sure what you mean by knoc on feature. I will search the forum but this has nothing to do with another incoming phone call. i'm having in and out sound issues with the first call that's coming in.

yaboc said:
im still not sure what you mean by knoc on feature. I will search the forum but this has nothing to do with another incoming phone call. i'm having in and out sound issues with the first call that's coming in.
Click to expand...
Click to collapse
You guys are talking about 2 different things.
One is micrpohone mute in call (seems like a bug) and the other one is DND mode while in call (seems like a feature).
I don't experience the behaviour you experience with calls on European model.

velimirchek said:
You guys are talking about 2 different things.
One is micrpohone mute in call (seems like a bug) and the other one is DND mode while in call (seems like a feature).
I don't experience the behaviour you experience with calls on European model.
Click to expand...
Click to collapse
yes it's DND while on call, but it's not pressed/activated. i'm getting new phone anyways and will see if the issue persists. it's very annoying and not a good first experience with U11. i'm not sure if this is a software or hardware bug but this shouldn't be happening with a new device out of the box.

yaboc said:
yes it's DND while on call, but it's not pressed/activated. i'm getting new phone anyways and will see if the issue persists. it's very annoying and not a good first experience with U11. i'm not sure if this is a software or hardware bug but this shouldn't be happening with a new device out of the box.
Click to expand...
Click to collapse
So what is it then?
1. DND while on call? It's nornal, you got your answer and new phone will act the same. It's not a bug.
2. Microphone goes on mute automatically and caller can not hear you? That's what you said in first post. It might be a bug.

velimirchek said:
So what is it then?
1. DND while on call? It's nornal, you got your answer and new phone will act the same. It's not a bug.
2. Microphone goes on mute automatically and caller can not hear you? That's what you said in first post. It might be a bug.
Click to expand...
Click to collapse
I receive a call and after some time ( varies from few seconds to a min) the caller can't hear me. I put them on speakerphone they can hear me. Switch speakerphone off they can hear me again via normal call. It's ****ing frustrating. It's happening with a new replacement phone from sprint. I'm thinking about giving up on this u11 and getting galaxy. Its unlikely that it's a hardware issue on two new phones twice in a row

I have this same issue I also have several people tell me that they've called me several times yeah I have no missed calls I also have a strange text messages from the number 9479 and their blank

yaboc said:
I receive a call and after some time ( varies from few seconds to a min) the caller can't hear me. I put them on speakerphone they can hear me. Switch speakerphone off they can hear me again via normal call. It's ****ing frustrating. It's happening with a new replacement phone from sprint. I'm thinking about giving up on this u11 and getting galaxy. Its unlikely that it's a hardware issue on two new phones twice in a row
Click to expand...
Click to collapse
Hi Yaboc,
John here in Ireland and I'm having the same issue with my European HTC U11 and I feel your pain. I've been doing some Googling on the issue and have seen that (on previous HTC models anyway) it may be if you have Bluetooth on, the phone tries to connect to devices to pass the audio through and this is what causes the muting of the call. Do you have bluetooth switched on when the problem occurs? I have Bluetooth permenantly on for connecting to my Moto 360 watch so will try when I get home from work today to see if the problem still occurs if I switch Bluetooth off.
I'll be sure to let you know how I get it and just thought I'd share with you what I've read elsewhere online.
Here's the article I was on about earlier:
https://thedroidguy.com/2015/08/how...-cannot-be-heard-other-related-issues-1047469

Pixel 3 Speakerphone issues?

I got my Pixel 3 unlocked from Google a couple of days ago. I really love the phone, but oddly, every time that I call my wife and I'm on speaker, it always takes 8-10 seconds for her to be able to hear me. This happens with no one else, as I've called multiple people on speaker. Google offered to RMA the device, but I'm not convinced that it's a hardware issue. If it's a software issue that will likely be fixed in the future, I will just keep this one. I'm not entirely sure what to make of it, but I don't really want to go through the RMA process just for it to continue happening. Has anyone else had similar experiences? From what I can see on Reddit and elsewhere, it appears to be a rather commonplace issue. I just can't justify waiting for another device to solve a wide spread problem. If it was a fluke issue, then a factory replacement wouldn't make me nervous. I think that I am just going to return the device for a full refund and wait for something else to come out. Sucks though, because I otherwise loved this phone.

I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?

norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
Click to expand...
Click to collapse
I was using the chat service, it worked fine. I haven't RMA'd the device. I went and got a new SIM card from AT&T and it seems better. I did tons of test calls to other people on different carriers and it only ever happened with my wife, who is in Verizon. For that reason, I don't think there is a hardware issue with my device, but I don't know what it might be.

norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
Click to expand...
Click to collapse
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.

Update: it looks like December update fix my issue. Will update again if something happen
---------------------------------------------------------------------------
This speakerphone issue is happening to me using TMobile and also using Whatsapp calls.
I noticed this issue because the phone is also not connecting to my Honda Civic 2016 Bluetooth and tried using the speakers.
I'll wait for December 2018 update and make lot of test before I contact Google.
I'm using the regular Pixel 3 white.

I have the same issue,,,when I first get a call and answer it with speakerphone no one can hear me for a few seconds then if I toggle speaker off then back on it works okay??

stl-fan said:
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
Click to expand...
Click to collapse
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.

deblas66 said:
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
Click to expand...
Click to collapse
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.

stl-fan said:
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
Click to expand...
Click to collapse
Me too. I did some serious searching and it is a more major problem than I thought.
https://productforums.google.com/forum/#!topic/phone-by-google/YCbNdF9b1ts;context-place=forum/phone-by-google

I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?

Archangel said:
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Click to expand...
Click to collapse
I've had WiFi Calling and VoLTE disabled for a while now - still garbage call quality on speakerphone.

Same here

I have WiFi calling off of mine.. still same issue

i have a new google pixel 3 after an ota update my speacker is not working anymore i tried to reboot the phone and even flashing it but nothing worke with me. can any one help please ?

hi,
i have same issue .. did you find how to solved this problem?

jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
I can't even make calls with mic permission disabled

jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.

bwgooch said:
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
Click to expand...
Click to collapse
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.

kperk said:
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
Click to expand...
Click to collapse
Yes, she just updated and tested speakerphone with one of the iPhone's she was having trouble with and no problem. Seems to be working for now!