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[Q] Need help please, HTC TP2 T7379 telus phone

Hi everyone, my names. Steve, been lurking and learning lots from everyone out there. So first off thanks a ton to you all. I have worked in the industry for years, and learning everyday...
Well I figured now that I have a lot of time off coming up thanks to disabilities, figured I would register, join the family and help out where I can, and continue to learn.. now with that aside...lol
I have a pretty big problem, I have a Telus brand htc tp2 (T7379) and its getting costly, I'm at the end of my leash, and it still presists.
Problem 1 is that almost since day one I wanted to unlock the sim for travelling abroad , and have done 3 times already, first time cost $115 from telus ( at that time, my options were limited). Second time cost $78 through telus after sending it back in for repair (should have been free if you ask me). Third time was the same deal, but cost me the same $78..
Just 2 days ago, I tried to unlock it again from one of those online sim unlock sights for $45 but I was ripped off, the provided me with a sim unlock code that wasn't close to correct, and when comfronted they told me there no way it didn't work and that I was just trying to pull something, but here I sit $45 lighter in the pocket, and a phone that's gonna be costing me a lot in the upcoming days in roaming charges if I cant figure out something and quick...
This is only one of the 2 problems I have, but I am pretty sure that a hard spl and unlock will fix that, after reading up on my options. I'm gonna do that tomorrow and hope it fixes 2 underlying firmware issues I have been having, and if it doesn't fix it I will be on here early in the morning possible looking for help..
I am leaving late tuesday night for 2 weeks of medical treatments in Houston Texas. And the last time I was there and roaming it cost me over $4000. And I can not do that again, as money is tight now to begin with
If there is anyone who can assist me in unlocking the sim, I will forever be in your debt, as I already am, please pm me or reply here with a email address and I can send you the IMEI and so on.. I can afford a little bit, not much, but can only pay via email money transfer, no paypal or credit cards available...however I am more then willing to lend a helping hand and my wisdon to anyone who I can help as a form of payment if need be.. Please someone help, I cant afford to get burned again with this, as it is I'm already out $45 and still in this predicament. Please someone help me!
Thank you very much
Steve Cantin
Sorry cant post my email yet

Ok I fixed one issue, it doesn't seem as slow anymore, but now it wont charge from the charger only the pc.. this all started after a power outage while I was tethered, since then will not charge from wall... just fonna have to take a laptop with me....
I'm still in need of help though for unlocking my phone, I just got off the phone with Telus and been given the run arround for the last 3 hours. Them saying they don't have the ability to do so, cause they don't have them, but just over a year ago, I got it done by them...
Someone please help me, I cant afford medical bills and expences as well as roaming charges
Please message me if u can help... please someone help me!
Thanks EVERYONE!
Steve

NY

Hey everyone, as some of you might know, i have been trying to get an android phone for quite some time now. After having followed many device, i have been trying to get the Infuse since it was released. A friend of mine will be in NY tomorrow for a couple days and I am trying to have my cousin pick up the phone for me to give to my friend. He said there is an ATT by his work on 34th. I know that's not much info, but by anychance are any of you fmiliar with that location? My brother tried to get it for me in Boston and they kept telling him that they would not sell it to him without a contract. I am trying to avoid that bs this time around... SHould my cousin mention that I live out of the country and see if they are more willing? Anyways, any thoughts and or opinions are greatly appreciated. Hope this works out for me this time around.
Thanks everyone!

Wally world! (walmart) they dont give crap about it. they should be able to sell it to you.

Thanks Transformer!
I don't really know Manhattan all that well, but don't really remember seeing a Walmart anywhere around... I need to purchase it somewhere where i have friends or family traveling so that they can bring it back to me as I am currently living in the Dominican Republic.

dont really give explnations. just say you need to buy a phoen off contract.

Well my day went from great to sh*t in just a few minutes... I get a msg that my cousin is on his way to get me the Infuse at an ATT in NY so that he can give it to my buddy who is coming back to the DR tomorrow. Then i get the msg that they would not sell it to him off-contract... This keeps happening everytime i finally have someone in the US that can get the phone. Losing all hope...

Best Buy. There is a 24 hour one somewhere in the 30's in Manhattan.

Seriously? Anyoen happen to know how much Best Buy is selling them for off contract?
Thanks!

http://www.bestbuy.com/site/AT-T-Wireless/AT-T-Mobile-Cell-Phones/pcmcat211300050006.c?id=pcmcat211300050006&&initialize=false&sp=-bestsellingsort+skuid&nrp=15&usc=abcat0800000&prids=&cp=2&qp=crootcategoryid%23%23-1%23%23-1~~q70726f63657373696e6774696d653a3e313930302d30312d3031~~cabcat0800000%23%230%23%231hn~~cpcmcat190800050010%23%230%23%233c~~cabcat0801000%23%230%23%232z~~cpcmcat209400050001%23%230%23%236~~nf929||41542654&_requestid=51005
$600 /10chars

i asked a guy at the att store if we could buy phones off contract just the phoen no contract he said yes.
note! in order for a att store to sell a phone of contract it has to be a corporate store.
thats the info i got when i asked

Thanks everyone!
Dani: sorry, but whats "/10chars?"
Transformer: Thats weird cause my cousin said that it was a corporate store and the people at the store said he might have better luck at one of the small non corporate stores... I just wish i was the one that could do take care of it and i didn't have to have my friends and family jumping around and being given responses and answers that are mixed.

hmm. either way. it is a att product and you are paying full price for it. why not hit up att 1 800 number thur skype and see what you can get done.
maybe have your cousin wait there while your on the phone and have one of the managers from central call in to the store to authorise the sale.

I might just have to do something like that... Wish it were as easy as just purchasing, but hey, i guess good things don't come easy? I need to get hyped up again on this phone, cause this bs is seriously putting a damper on things...lol.
Appreciate all the responses.

Heuser1 said:
Thanks everyone!
Dani: sorry, but whats "/10chars?"
Transformer: Thats weird cause my cousin said that it was a corporate store and the people at the store said he might have better luck at one of the small non corporate stores... I just wish i was the one that could do take care of it and i didn't have to have my friends and family jumping around and being given responses and answers that are mixed.
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there is a 10 character minimum per post. the link didnt post properly so it *****ed at me that the post was too short. then i fixed the link so it really doesnt need to be there

[Q] my iphone 5 was blocked help please

hi, can someone help me I don't know if I am posting in the rite place not. please forgive me. it's been a while and i forgot how to use it. I use too have tilt 1 and tilt 2 my tilt 1 was t-mobile and I had att&t could not send picture messages. but when i joined your site and changed roms all my problems was fix. I have had a iphone5 for around 6 months, i did buy it used. anyways it stopped working today, i called t-mobile and they said it's been blocked for none payment of the owner who had it before. I been using the phone for 6 months without any problems and I am up to date on payment. but they said it was the owner before me, i said why did it take you 6 months to tell me this, all they said was sorry.my question is can i put another rom on my phone and will it open it like it did on my tilt. Please forgive me If I post this in the wrong place. Thanks in advance

Valencia123 said:
hi, can someone help me I don't know if I am posting in the rite place not. please forgive me. it's been a while and i forgot how to use it. I use too have tilt 1 and tilt 2 my tilt 1 was t-mobile and I had att&t could not send picture messages. but when i joined your site and changed roms all my problems was fix. I have had a iphone5 for around 6 months, i did buy it used. anyways it stopped working today, i called t-mobile and they said it's been blocked for none payment of the owner who had it before. I been using the phone for 6 months without any problems and I am up to date on payment. but they said it was the owner before me, i said why did it take you 6 months to tell me this, all they said was sorry.my question is can i put another rom on my phone and will it open it like it did on my tilt. Please forgive me If I post this in the wrong place. Thanks in advance
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Sounds like your phone was reported stolen by the previous owner and blacklisted on the network. You cannot install different roms on it like you can for Android. The best thing you could probably do know (unless you know the old owner and can get your money back) is to list it on eBay as "Bad ESN" and hope you can recoup your costs. There are probably ways to get around the bad ESN but that is not something you will find here.

Sorry I closed this thread because there isn't a lot of iPhone information on xda and iPhone threads tend to attract trolls .
I think that coolloser is correct and that T-mobile reported the phone stolen when the previous owner stopped paying T-mobile. Your only real recourse is to try and fix the issue with the previous owner or maybe T-mobile. Finally, changing the ESN of your phone to get around blacklisted numbers is illegal in most places and so is providing help for some one to do it. So please be really careful about asking about changing your ESN and please don't do it on xda.
Thanks!

Not sure what to do......

So a person had left their phone at work(which is totally unreal that somebody would forget a $500+ phone) 8/16. So our policy is after 60 days and its not claimed then anybody can claim it. So as of 11/22 nobody claimed it and I ask to take it. The battery was obviously dead and there was no charger. I came home and checked the IMEI on Swappa and it came back clean. So that means the person who lost it didn't put in a lost claim for it correct?
I guess I could always put it up on Ebay or something.
I charged it when I got in, and it was locked with a Knock code, so I guess I can just wipe it. There was no memory card but a sim

Contact the carrier. They can contact the owner through the sim information

Greatness83 said:
So a person had left their phone at work(which is totally unreal that somebody would forget a $500+ phone) 8/16. So our policy is after 60 days and its not claimed then anybody can claim it. So as of 11/22 nobody claimed it and I ask to take it. The battery was obviously dead and there was no charger. I came home and checked the IMEI on Swappa and it came back clean. So that means the person who lost it didn't put in a lost claim for it correct?
I guess I could always put it up on Ebay or something.
I charged it when I got in, and it was locked with a Knock code, so I guess I can just wipe it. There was no memory card but a sim
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No you be a good person and call the carrier ! Smh
2SHAYNEZ

Agreed. Do the right thing. Contact the carrier.
Sent from my LG-D850 using Tapatalk

Greatness83 said:
So a person had left their phone at work(which is totally unreal that somebody would forget a $500+ phone) 8/16. So our policy is after 60 days and its not claimed then anybody can claim it. So as of 11/22 nobody claimed it and I ask to take it. The battery was obviously dead and there was no charger. I came home and checked the IMEI on Swappa and it came back clean. So that means the person who lost it didn't put in a lost claim for it correct?
I guess I could always put it up on Ebay or something.
I charged it when I got in, and it was locked with a Knock code, so I guess I can just wipe it. There was no memory card but a sim
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Click to collapse
Wow you sound kind of sh**ty. You never thought to take it to the freaking carrier? You know d**n well they would know exactly whose phone it is. The person may not have known about having your IMEI blacklisted when you lose a phone. You were just trying to get a free phone. I hope you lose your phone one day and no one bothers to return it to your carrier. I apologize for the rudeness of this post, but you sir, are an a*shole.
P.S. Edited for language because people like you need to find a different site to troll

acparker18 said:
Wow you sound kind of sh**ty. You never thought to take it to the freaking carrier? You know d**n well they would know exactly whose phone it is. The person may not have known about having your IMEI blacklisted when you lose a phone. You were just trying to get a free phone. I hope you lose your phone one day and no one bothers to return it to your carrier. I apologize for the rudeness of this post, but you sir, are an a*shole.
P.S. Edited for language because people like you need to find a different site to troll
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Wow guy lol. You seem awful hurt right now. Ok for 1 I'm no troll. I been here long enough and active enough for that not to happen. 2. I'm on a totally different carrier and totally different phone, I don't need it and 3 even if I did lose my Note, I would've filed a claim with insurance and if I didnt have insurance I would've called the carrier months ago. keyword in that was MONTHS ago. You act like you never found anything before, and technically I didn't find it, we waited it out. So insult me all you want
Oh and fyi the right thing was done. I was able to get the phone number last nite and had it looked up and I retrieved their email and emailed them .
Im done explaining myself to you, which really I shouldn't have anyway
Mods please close thread. All handled now

Greatness83 said:
Wow guy lol. You seem awful hurt right now. Ok for 1 I'm no troll. I been here long enough and active enough for that not to happen. 2. I'm on a totally different carrier and totally different phone, I don't need it and 3 even if I did lose my Note, I would've filed a claim with insurance and if I didnt have insurance I would've called the carrier months ago. keyword in that was MONTHS ago. You act like you never found anything before, and technically I didn't find it, we waited it out. So insult me all you want
Oh and fyi the right thing was done. I was able to get the phone number last nite and had it looked up and I retrieved their email and emailed them .
Im done explaining myself to you, which really I shouldn't have anyway
Mods please close thread. All handled now
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Good job man . Glad you did the right thing. I bet the owner will be very happy ! Great ! Happy thanksgiving !
2SHAYNEZ

Greatness83 said:
Wow guy lol. You seem awful hurt right now. Ok for 1 I'm no troll. I been here long enough and active enough for that not to happen. 2. I'm on a totally different carrier and totally different phone, I don't need it and 3 even if I did lose my Note, I would've filed a claim with insurance and if I didnt have insurance I would've called the carrier months ago. keyword in that was MONTHS ago. You act like you never found anything before, and technically I didn't find it, we waited it out. So insult me all you want
Oh and fyi the right thing was done. I was able to get the phone number last nite and had it looked up and I retrieved their email and emailed them .
Im done explaining myself to you, which really I shouldn't have anyway
Mods please close thread. All handled now
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Just don't like hearing about someone taking advantage of a situation when they know better. Also, according to your post to thanks ratio, you don't seem too helpful, so I shouldn't have expected different. Don't post about you trying to get a free phone from someone on a site that is meant to help people with their devices. Sorry for the rudeness, I am a crude individual, but I'm sure no one would want this to happen to them. And just because someone may not have the common sense to report the phone lost or stolen does not mean they deserve to have it taken. I agree though, the mods should close this thread as the right decision was made in the end, and for that, I commend you.

I misplaced my nexus 5 some months ago and I blacklisted it with my carrier. To this day I haven't received any information to where it is. I still hope somebody "does the right thing" and returns it to att instead of keeping it.
Sent from my LG-D850 using XDA Free mobile app

Thread Closed....

Imei help please

Very similar situation with Verizon.. called them many times but they saidthe phone was under contract and I'd need the account info and before they can help me. I've tried to contact the guy on fb where I bought it and seen his post from a sell/buy page yet his account. Is no longer available or doesn't show when I search his name. I asked if I could have a number they have on file or can they contact him and they said that they couldn't due to privacy issues.. I bought the s7 edge from him and now only use it have of it is an Internet Explorer... it's a very nice phone set me back 240.00 between a rock and a hard place please help. Or any advice on what to do just try and sell it across seas get a Lil money back. That was about the best advice I have gotten so far. Thanks guys

Bobbybre said:
Very similar situation with Verizon.. called them many times but they saidthe phone was under contract and I'd need the account info and before they can help me. I've tried to contact the guy on fb where I bought it and seen his post from a sell/buy page yet his account. Is no longer available or doesn't show when I search his name. I asked if I could have a number they have on file or can they contact him and they said that they couldn't due to privacy issues.. I bought the s7 edge from him and now only use it have of it is an Internet Explorer... it's a very nice phone set me back 240.00 between a rock and a hard place please help. Or any advice on what to do just try and sell it across seas get a Lil money back. That was about the best advice I have gotten so far. Thanks guys
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You've been had, it seems they sold you a device that has been blacklisted due to non payment on their bill.
The only way to activate this phone is for the former owners bill to be paid, then they will remove the block.
Otherwise, sell it, but make it known to any buyers that it does not have a valid IMEI/blacklisted.
Don't cheat someone the way you were cheated, cut your losses and consider it a lesson learned, then be smarter the next time you buy a used device. Remember, when you find a deal that's too good to be true, it usually is.
If you buy from ebay, only buy devices that say they have a good/valid IMEI and only from sellers with a very high rating.
The safest option for buying used devices is to use Swappa.com.
DO NOT CONTACT ME VIA PM TO RECEIVE HELP, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE

Droidriven said:
You've been had, it seems they sold you a device that has been blacklisted due to non payment on their bill.
The only way to activate this phone is for the former owners bill to be paid, then they will remove the block.
Otherwise, sell it, but make it known to any buyers that it does not have a valid IMEI/blacklisted.
Don't cheat someone the way you were cheated, cut your losses and consider it a lesson learned, then be smarter the next time you buy a used device. Remember, when you find a deal that's too good to be true, it usually is.
If you buy from ebay, only buy devices that say they have a good/valid IMEI and only from sellers with a very high rating.
The safest option for buying used devices is to use Swappa.com.
DO NOT CONTACT ME VIA PM TO RECEIVE HELP, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
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Not sure if you got my earlier reply I just want to thank you for taking the time to answer my question.. Verizon totally left me in the dark basically. It's weird that Verizon won't let me pay a balance if there is one left won't lmk anything. Especially seems how I'm on a sister network and ultimately I'd be bringing them money in not even bring the phone in. Lol anyways I appreciate it again may try and sell it no worries won't do unto others what was done onto me feels kinda crappy.. ttyl

Bobbybre said:
Not sure if you got my earlier reply I just want to thank you for taking the time to answer my question.. Verizon totally left me in the dark basically. It's weird that Verizon won't let me pay a balance if there is one left won't lmk anything. Especially seems how I'm on a sister network and ultimately I'd be bringing them money in not even bring the phone in. Lol anyways I appreciate it again may try and sell it no worries won't do unto others what was done onto me feels kinda crappy.. ttyl
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They won't discuss or handle anything specific about an account with anyone but the authorities or the owner of the account, for security and privacy reasons, they are bound by law on this.
On a side note, if you bought the device from eBay then eBay might reimburse your purchase because what you received was not what was listed, you didn't get what you paid for. It wasn't listed as invalid IMEI, it was posted and sold as if it was all legit when it wasn't. eBay might handle this for you, it's worth a shot, at least.
DO NOT CONTACT ME VIA PM TO RECEIVE HELP, YOU WILL BE IGNORED. KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE