Gonna request a 2nd replacement from T-Mobile... - T-Mobile LG G2x

It appears as if the screen bleed on my replacement has gotten worse. I didn't mind it that much before, but it's starting to get on my nerves. This G2X is a LG P-999DW with no issues other than screen bleeding, but it gets me mad. I'm gonna keep trying until I get a G2X with minimal screen bleed. My dad's phone has no screen bleed whatsoever, I'm kind of jealous. He picked his up for $50 too!

FatalityBoyZahy said:
It appears as if the screen bleed on my replacement has gotten worse. I didn't mind it that much before, but it's starting to get on my nerves. This G2X is a LG P-999DW with no issues other than screen bleeding, but it gets me mad. I'm gonna keep trying until I get a G2X with minimal screen bleed. My dad's phone has no screen bleed whatsoever, I'm kind of jealous. He picked his up for $50 too!
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Is screen bleed a legitimate excuse to get another one sent out to you?

jacob808 said:
Is screen bleed a legitimate excuse to get another one sent out to you?
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Well, the screen bleed has gotten worse over the past week. That's not normal.

FatalityBoyZahy said:
Well, the screen bleed has gotten worse over the past week. That's not normal.
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Click to collapse
I wouldn't even try for that reason. Id say freezing. Start off by saying you hard reset, no apps installed, new battery, tried a different cable, etc. Your friends have the same phone and its perfect. Theres definitely a defect with your device and you would like a new one, on top of that Id say plus theres a dead pixel and the screen bleed seems to be getting worse.
Throw a few different things at them cause Ive heard they wont for bleed anymore.

Replacements
I would say keep getting replacements until you get a perfect phone. I am on my second, and my brother is on his 5th..... both seem to be good now, just took time.

That's what I did to get this replacement! It's BS. I even payed $20 to get it... Not even overnighted here.
Sent from my LG-P999 using XDA App

Related

Dead pixel

What would a dead pixel look like on the inspire. I just got this phone yesterday after returning my 1 st one. There is a black dot in the lower right corner.
Sent from my inspire 4g
Black door? Knock on it. LOL Lets see whats behind door no. 1
EDIT: I see you corrected the typo.
I haven't heard anyone complain about dead pixels. Why not exchange it if you are still within the 30 days.
donharden2002 said:
What would a dead pixel look like on the inspire. I just got this phone yesterday after returning my 1 st one. There is a black dot in the lower right corner.
Sent from my inspire 4g
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I have a tiny tiny dead pixel in the top of the screen... no big deal, it's so tiny on this model... for $399 for the phone ya really can't expect perfection... it's the cheapest android w\ comparable specs to date, they're cutting costs to keep prices low. Thought about swapping it, but not worth the hassle because in 2 months there will be a next best thing and I know I'll end up buying it, lol
Had a stuck pixel on mine. I returned and promptly had a nice new stuck pixel free device. It was tiny and if I had to live with it, it wasn't that bad, but why live with it? It was distracting from my inspire goodness.
Corriewf said:
Had a stuck pixel on mine. I returned and promptly had a nice new stuck pixel free device. It was tiny and if I had to live with it, it wasn't that bad, but why live with it? It was distracting from my inspire goodness.
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Yeah, but after having many phones after many years with many dead pixels, half the time the exchanged phone has a same or similarly annoying issue. It's a cheapy phone and I won't have it for too long, so I'm not worried. Funny how the people who make a big deal about a tiny dead pixel on the phone are the same people who get a big scratch on their car and never fix it, haha
Follow up...
Hmm, I just looked for the dead pixel and it's gone.. I took the screen protector off this morning, it must have just been dust under the screen protector... mehh.
I liked having a screen protector but the screen looks sooooo much nicer and is so much more touch responsive without it. This is the first phone I've ever put one on, and I will never use one again. I went with 3 brands and all 3 sucked.
Meh, I used to have an iPhone4 that wouldn't scratch no matter what you did to it. Put it with keys in your pocket, not a damn scratch.
I thought I'd have the same experience with the Inspire but no. I actually babied the phone, put it in its own pocket etc. but still ended up with a half inch light scratch where the capacitive buttons are. Good thing I can't see it unless I hold the phone at a certain angle or it would bug me forever. I promptly threw a protector on it, I strongly recommend them.
egyan said:
Meh, I used to have an iPhone4 that wouldn't scratch no matter what you did to it. Put it with keys in your pocket, not a damn scratch.
I thought I'd have the same experience with the Inspire but no. I actually babied the phone, put it in its own pocket etc. but still ended up with a half inch light scratch where the capacitive buttons are. Good thing I can't see it unless I hold the phone at a certain angle or it would bug me forever. I promptly threw a protector on it, I strongly recommend them.
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yeah, if you're not careful anything will scratch. if you don't want to stain your couch you can cover it in plastic, but then you have to lose some experience of sitting on a couch.
bella92108 said:
Yeah, but after having many phones after many years with many dead pixels, half the time the exchanged phone has a same or similarly annoying issue. It's a cheapy phone and I won't have it for too long, so I'm not worried. Funny how the people who make a big deal about a tiny dead pixel on the phone are the same people who get a big scratch on their car and never fix it, haha
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Im just as anal about my cars. Can't stand even seeing dirt on them. My wife on the other hand could care less. Her car gets dented all the time in the Pittsburgh parking garages and she could care less. Its only a car she says. I won't mention the price but its a very nice nissan armada, well was very nice when we bought it.
Sent from my Desire HD using XDA Premium App
kirk123 said:
Black door? Knock on it. LOL Lets see whats behind door no. 1
EDIT: I see you corrected the typo.
I haven't heard anyone complain about dead pixels. Why not exchange it if you are still within the 30 days.
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Damned spell check got me and i wasnt paying attention.
Sent from my Desire HD using XDA Premium App
bella92108 said:
Yeah, but after having many phones after many years with many dead pixels, half the time the exchanged phone has a same or similarly annoying issue. It's a cheapy phone and I won't have it for too long, so I'm not worried. Funny how the people who make a big deal about a tiny dead pixel on the phone are the same people who get a big scratch on their car and never fix it, haha
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Click to collapse
Do you know me or something? I swear I'm gonna get that scratched fixed soon! Lol!
Dead pixels have always bothered me on handheld devices. But I have really good vision. I can see pixels on an iPhone 4 screen. I see the dots on the inspire screen everyday, but they don't bother me much. The phone is too awesome! To me it's not a cheap phone. I may use it for another year or so.
Generally, a dead pixel is always a black dot, whereas a stuck pixel could be any color. I had two dead pixels on an old Captivate, AT&T exchanged it no problem.

Am I unlucky with screen bleed?

I've went through about 5 different phones and they all have the same screen bleed. Tried multiple stores in case they were from the same batch. Am I just unlucky? Or do all G2X have screen bleeds and the ones that report they don't really arent as picky as I am?
Your picky.
Sent from my LG-P999 using XDA Premium App
the mythical perfect screen you hunt doesn't exist
you're clearly being too picky. my screen has a bit of bleed, but i'll be keeping it because i'm never watching a solid black screen, at full brightness, in a dark room. so it doesnt really matter that much to me.
You're not unlucky, and you're not too picky. I just returned my 3rd g2x today because of backlight bleeding. All 3 were so bad that the bleeds were reaching into the center of the screen. Despite what people say about 'You can't see it unless you're in the dark' is not completely true. The last 2 phones had a stripe of brown across the bottom that was blurring out text at the lower half the screen when on a white background. The 3rd was outright yellow.
Upon returning my 3rd, the manager at the store pulled about the remaining 5 they had in stock. She went in the back and checked all 5 in the dark, and all of them had screen bleeding worst than the one I was returing. The manager agreed that it was unacceptable and sent all 5 back. She's calling me when the next shipment comes in, and she's going to personally go through every phone until she finds one that works right.
As for being too picky, that's bull. These guys on the forums will tell you you're being overboard, but the phone is $500 or $199 and a 2 year contract. I know some people have cash to throw around, and the value of the dollar means nothing. But for me, $200 is a lot of money, 2 years of my life is a lot of time, and for me to just accept something that isn't built right because i'm being "too picky" is a load of crap.
If this was a $5000 tv I bet you'd be singing a different tune, but since it's a $500 phone I should just suck it up. Screw that, i'll return 80 of them if I have to. Hopefully someone at corporate will get the hint and call LG about it.
The manager told me that LG already notified all the T-Mobile reps to make them aware of it. So it's not just a matter of pickiness, this a clear cut QA issue on LG's end.
Backlight bleeding is common. It's common because of poor production, and absolutely no QA in Korea. They're shipping these phones out before the glue finishes drying, and thus we're left with crap. I read another post on here that a guy had glue around the edges of the screen. LG needs to get it together, this is out of hand.
The phone is sexy though, and I suggest returning it until you get the one that works right. I've considered giving up and waiting for another, but all the other phones coming up have custom roms and locked bootloaders. I'm uninterested.
konga056 said:
I've went through about 5 different phones and they all have the same screen bleed. Tried multiple stores in case they were from the same batch. Am I just unlucky? Or do all G2X have screen bleeds and the ones that report they don't really arent as picky as I am?
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I saw a post a few days ago of someone who went to replace their phone in the store. They tested the new one in the store and were satisfied, but then got home and locked themselves in a closet or something and saw some bleed and they were upset.
If you're like this person, then ya, you're way too picky. This is an LCD screen, not LED.
MWBehr said:
If you're like this person, then ya, you're way too picky. This is an LCD screen, not LED.
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LG Electronics also makes the iPhone 4 LCD. And it doesn't have this issue.
I don't understand why anyone would accept what is for certain a quality issue. Do you really just not care that much? I have had many phones over the years and none of them have had these issues. I even pulled all of them back out (yes I have kept them all) and checked them under the exact same conditions as the g2x I sent back yesterday. Do you know how many of them had screen bleed? ZERO none of them. I'm not talking about standard extra defused light coming through an LCD. I'm talking about multiple spots were light was coming through because it simply wasn't sealed correctly.
To the people saying you are being too picky or it doesn't matter or they are all like that either don't know what they are talking about, saying that because they don't like you, or just like to be screwed out of their money.
Have a little pride and demand that it is right. I will sent back every single phone I get until I get one that is correctly built.
i paid 500 for mine but i just don't wanna go there get another one and have it be worse than mine and then make it an issue for me to keep going back till i get a good one since the one i have has been straight aside from the minor backlight issue which i can't see unless im in the dark on that black screen
I have to say that my first phone had it bad. I could tell in every app I tried. I saw it before there were threads like these. I returned it.
I did however buy one from the store and went into the neighboring store's bathroom with the light off, total darkness and the screen looked good.
Obviously these are the first batch and may not be perfect but I'd like to think "most" are under normal conditions. I know I wouldn't stand for it. The screen is something you always will use. It would bother me.
If your store doesn't have a good one, then don't buy it. I guess it is save to say there are batches of bad phones out there. The demo unit at the store near me looked great compared to the SGS4G sitting next to it and there were no bleeding. My unit was clean too.
I'd recommend wearing a hoodie and checking before you leave.
strung said:
LG Electronics also makes the iPhone 4 LCD. And it doesn't have this issue.
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Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
MWBehr said:
Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
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Click to collapse
Yea my neighbor has an iPhone 4 and I can see some. Nothing major and he probably doesn't even notice it. I think every LCD phone I had, had some bleeding... hence why I love my Nexus One Amoled... but it had its problems too.
I'd rather have a small bleed then no multitouch or a locked bootloader
out of 5 g2x I've seen, all of them had similar bleeds (similar bleed size, similar pattern at each corner), with 1 of them being the worst. All 5 of them are pretty much the same.
with that being said, I think you should really just settle with one. NOT because I am saying you are picky, but that statistically the chance of getting one with minimal bleed is very, very, very low.
I truly have no idea how some people on this forum are getting g2x's with almost no bleed. If you ask me, it's either we have different judgment, or they just don't test their devices in a totally dark room with >50% phone brightness.
c19932 said:
out of 5 g2x I've seen, all of them had similar bleeds (similar bleed size, similar pattern at each corner), with 1 of them being the worst. All 5 of them are pretty much the same.
with that being said, I think you should really just settle with one. NOT because I am saying you are picky, but that statistically the chance of getting one with minimal bleed is very, very, very low.
I truly have no idea how some people on this forum are getting g2x's with almost no bleed. If you ask me, it's either we have different judgment, or they just don't test their devices in a totally dark room with >50% phone brightness.
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....or different batches throughout the country/world?
MWBehr said:
Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
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Click to collapse
So what is your point? The light bleed existed on the initial batch of iPhone 4's, people complained, and the manufacturing process was fixed. If people don't complain then it won't get fixed. If LG can fix it for the iphone, they can fix it for this phone.
i had to go into my dark room and set my screen to 100% to see any bleed...but how often will you keep your screen at full brightness in complete dark? when it's dark i dim my screen, the bleed is nearly impossible to see in typical conditions.
Each of the phones I had i didnt look at them in a completely dark room. But just looking at the screen under normal office light at 50% display and they were all quite noticable. I dont think I'm being too unreasonable but maybe I am.
I think i'll just suck it up and live with it. I honestly wouldnt mind it if the bleeding is in the top two corners where its generally the white status bar but its pretty noticeable in the bottm two. I'll probably just end up waiting until HTC Sensation comes out and sell this.
strung said:
So what is your point? The light bleed existed on the initial batch of iPhone 4's, people complained, and the manufacturing process was fixed. If people don't complain then it won't get fixed. If LG can fix it for the iphone, they can fix it for this phone.
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Nice try again. Apparently you paid no attention to the date of the posts on that thread. The initial post was 4 days ago (3 when I initially made mention of it).
Of course, I must also point out that your initial claim was that iphone4s "do not have this problem". They definitely have had this "problem" and sill do.
Just give up or admit you're wrong. Quit clinging to this completely inaccurate claim.
MWBehr said:
The initial post was 4 days ago (3 when I initially made mention of it).
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Honestly I didn't notice that. I stand corrected!
I'm sorry to ask such a tyro question. What is screen bleed? What does it look like?

[Q] Has it been long enough?

With all the haters of either TMO or G2X I wanted to start another kind of thread to ask the question of. Has it been long enough to for TMO to refresh their G2X's so I can walk into a store or amazon and get my G2X back. I loved the crap out of that phone and the only issue had was the bleed screen. How can one tell when was the manufacturing date?
I doubt it.
Sent from my LG-P999 using XDA App
jsauce75 said:
i doubt it.
Sent from my lg-p999 using xda app
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blast it all!!!
Manufacture date is on the sticker on the box.
also no, I dont think so if screen bleed is your issue. I just got one yesterday, it has a little bleed (screen bleed was never a issue for me, I dont care). It has a 4/24 date on the sticker... So Id say wait a while longer...
as far as reboots. Ive never had one. I personally think its a app the cpu dont like or something. And look at almost any other phone forum. Theres always complaints about reboots. so meh..
smashpunks said:
Manufacture date is on the sticker on the box.
also no, I dont think so if screen bleed is your issue. I just got one yesterday, it has a little bleed (screen bleed was never a issue for me, I dont care). It has a 4/24 date on the sticker... So Id say wait a while longer...
as far as reboots. Ive never had one. I personally think its a app the cpu dont like or something. And look at almost any other phone forum. Theres always complaints about reboots. so meh..
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Is the sticker on the outside of the box so if I were to call TMO up and say whats the manufacturing date of your g2x's the rep could tell me?
wondercoolguy said:
Is the sticker on the outside of the box so if I were to call TMO up and say whats the manufacturing date of your g2x's the rep could tell me?
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yes its a big sticker on the back with the date right at the bottom of it..
smashpunks said:
yes its a big sticker on the back with the date right at the bottom of it..
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Click to collapse
Thank you for the info!
smashpunks said:
as far as reboots. Ive never had one. I personally think its a app the cpu dont like or something. And look at almost any other phone forum. Theres always complaints about reboots. so meh..
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Click to collapse
I can assure you that the reboot/lockup issue is real and not due to a specific app. I was getting these before I installed a single thing. In fact, the reboot issue has been confirmed by LG themselves, so I wouldn't dismiss it so quickly.
The screen bleed, on the other hand, I fully agree. My unit has screen bleed, but it's really not a big deal. I never see it during regular usage (and it's worse than many others I've seen on here).
I am having screen bleed in two corners, but honestly it doesn't bother me. nearly a week since I bought this phone, not even one reboot.this phone is rock solid and super fast.
Sent from my LG-P999 using XDA App
My 14 days are up tomorrow... and I'm keeping my G2x.
I have light bleed on the top two corners and a little along the right side. It is noticeable but what the heck, nothing is perfect. I think coming from a Nexus One with it's inky blacks spoiled me a little, though I must say I would not put up with this level of bleed (clouding as it's called) on a new TV.
The rest of my experience has been trouble free, no reboots or any other issues. Wifi calling works great, the phone is fast as hell and the feel in hand is rock solid. Give this phone a top tier screen and it's the best phone ever made fer sure.
Oh, and I've never had any problems with T-Mobile service, either in Denver on my WinMo Wing or in the Seattle area on a series of Android devices. I'm actually kind of a T-Mo fanboy.
I've got an RMA coming from Tmo customer service arriving either today or tomorrow for a screen bleeder.
I'm going to open it, pop in battery and sim and check out the bleed.
If it's only slightly or not better at all, I'm keeping my original.
Like others have said, I only see it in the dark with a black screen...not really a big deal in the whole scheme of things.
Other than that, the unit I currently have is working flawlessly...and battery life is superb for me.

[Q] Screen Quality

I just got a G2X yesterday and it has backlight arterial flow. It's not obvious looking head on but it doesn't take much of an angle to see light peeking around the edges. I've heard this is a "known issue" but would anyone else return their phone for a replacement? How likely is it that I'll have the same problem with the next one? I've had the vibrant since release and I've gotten used to the contrast and color of the amoled screen but I don't think I'm just being spoiled. For $500 I feel light bleed should not be an issue. Black uniformity? Ehhhh not quite as much but still... Anyone care to comment?
wu_wei_lion said:
I just got a G2X yesterday and it has backlight arterial flow. It's not obvious looking head on but it doesn't take much of an angle to see light peeking around the edges. I've heard this is a "known issue" but would anyone else return their phone for a replacement? How likely is it that I'll have the same problem with the next one? I've had the vibrant since release and I've gotten used to the contrast and color of the amoled screen but I don't think I'm just being spoiled. For $500 I feel light bleed should not be an issue. Black uniformity? Ehhhh not quite as much but still... Anyone care to comment?
Click to expand...
Click to collapse
It is very likely you would get another phone with same issue.
LG uses a screen texhnology that has that bleed.
Sent From My Stock G2x
wu_wei_lion said:
I just got a G2X yesterday and it has backlight arterial flow. It's not obvious looking head on but it doesn't take much of an angle to see light peeking around the edges. I've heard this is a "known issue" but would anyone else return their phone for a replacement? How likely is it that I'll have the same problem with the next one? I've had the vibrant since release and I've gotten used to the contrast and color of the amoled screen but I don't think I'm just being spoiled. For $500 I feel light bleed should not be an issue. Black uniformity? Ehhhh not quite as much but still... Anyone care to comment?
Click to expand...
Click to collapse
Youre new around these parts aren't ya? Lol
Its a very well know issue. Look around this forum and you'll find countless references to it. It comes down to what is acceptable for you? Some people have returned and exchanged multiple times to correct it. For me, its barely noticeable and only on a black screen in a dark room so it doesn't bother me.
Look around the forum and then judge for yourself if you can live with the problem.
I'll probably try a return and if it happens again, I'll just deal and think about an upgrade later on. Like I said I'm used to the samsung screens so this problem is all new to me. Overall the build of the phone feels sturdier than the vibrant. I also like that web browsing is much smoother.
I can deal with that. I don't want reboots and a over heating phone. The screen problems are minimal on my phone.
Sent from my LG-P999 using XDA Premium App
KRAZYADROIDMASTER said:
I can deal with that. I don't want reboots and a over heating phone. The screen problems are minimal on my phone.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Have you done a complete hard reset/restore of the phone? Factory data reset?
It significantly cooled down my phone after doing it. Never had a reboot on the phone afterwards, but prior to that I only had one reboot, so I don't think I had a problem
I had installed a bunch of task killer/ battery saver apps on the phone, and the combo screwed things up software wise.....have not touched any task killers since.
I try that when I get a my new memory card.
Thanks.
Sent from my LG-P999 using XDA Premium App
If mininmal light bleed is your only problem just keep it. Most likely the replacement will also have it. Even with light bleed the screen looked better than the sensations...
Sent from my LG-P999 using XDA Premium App

My new refurb from tmo

So I had to get a refurb do to a spill accident I had with my original phone. My original phone was great, no complaints and the screen bleed was barely noticeable. Now with the new one its worse but still not really noticeable during normal use. How ever I figured I would take some pics of it to see how it compares to others on here before I go and try out another refurb. What do you guys think, is this the normal bleed everyone has or is this pretty bad?
That kind of looks like my first g2x. I will be getting my refurb one a bit later today from asurion, I just hope its not any worse than what I had before.
TurboTsi said:
That kind of looks like my first g2x. I will be getting my refurb one a bit later today from asurion, I just hope its not any worse than what I had before.
Click to expand...
Click to collapse
So you think i should just still with what i have?
That's not bad, would you see that under normal use? I doubt it.
mr mystery said:
That's not bad, would you see that under normal use? I doubt it.
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Click to collapse
Doesn't look bad to me either. I just recently replaced my G2x and the screen on mines has very little to no screen bleed at all even in complete darkness my screen is perfect. I received this phone 2 days ago (July 12). I'll take some pictures when I get home.
Sent from my LG-P999 using XDA Premium App
Joe333x said:
So you think i should just still with what i have?
Click to expand...
Click to collapse
I would say keep it, it doesn't look too bad, and it doesn't really get in the way unless you watch a lot of movies. I received my refurb today and it is worse than what I had. This one has noticeable white spots on both upper corners instead of one like my original.

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