Database Info

Having Withdrawals Already!!!

Ok so today I mow my yard and I plug in my Thunderbolt in to the USB charger on my PC when I come inside my phone is bootlooping. So I think ok whatever I will flash one of the many backup's I made.
So I pull the battery and boot into the bootloader, then when I go into recovery after about 2 seconds the phone powers off and starts bootlooping again??? Ok that's a first for me and I have been flashing and rooting since launch day of the OG Droid, (ok, ok not since the first day but like a month later). So I pull the battery again this time for 30 minutes because I read someone else had something like this happen yesterday. When I put the battery back in same thing! Now I pull the battery for 4 hours...same outcome.
Now I'm thinking RUU time so I grab the stock RUU pull the SD card from my Thunderbolt pop it in my Incredible load the RUU renamed to PG05IMG.zip and put it back in the Thunderbolt. Load the bootloader and flash the RUU. Reboot after it's done and would you believe it...the same thing! the phone won't load past the splash screen before rebooting.
I forgot to mention before trying all this I tried using adb to reboot into recovery and I kept getting "error: device not found" and I know how to use adb.
It's only been about 9 hours since I've been able to use my 2.3.4 GingerBread with parts of 3.0 Sense Thunderbolt and I already having withdrawals how am I going to make the next 2 to 3 weeks while it's being repaired???
Ok end rant...

Go to verizon, swap it for a new one. Warranty case for sure.

bilbobrian said:
Go to verizon, swap it for a new one. Warranty case for sure.
Click to expand...
Click to collapse
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.

I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.

bunklung said:
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
Click to expand...
Click to collapse
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
I understand your rooted but if it cant boot up then there is a problem. Just go to verizon and show them. Once they see it cant boot properly they will exchange it or overnight one to you.
I apologize if Im missing something..

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
You may get away with getting it swapped through warranty. But I can't promise you it won't come back at you. Someone may have a solution for you though. Wouldn't give up yet. Sorry I don't.
//Tap'd on my TBolt while grounded\\

chkmate said:
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
Click to expand...
Click to collapse
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.

bunklung said:
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
Click to expand...
Click to collapse
Well then relate your problem with his. Just saying "your losing faith in Thunderbolt" tells me nothing. Don't mean to sound like an a$$, just saying. When I read your first comment I got nothing from it.
That being said...I haven't been a Bolt owner for long, but it does seem like a strange issue. You would think flashing a radio or backup would resolve the issue. But hasn't.
//Tap'd on my TBolt while grounded\\

Definitely sounds like a Warranty Issue. I'd try to get it exchanged if no one can come up for a solution to the problem.

I had a G1 back in the day that had some odd problem and I was rooted, Tmo looked at it and wouldn't touch it. So, I called HTC. I told them that I purchased the phone off Craigslist so Tmo couldn't help me, and asked how the warranty works on their end. They said that since the production of the phone started less than a year ago, they knew it was still eligible for warranty even without a receipt. There would be a triage fee if it was found to be a non-warranty issue, and it was something like $40 including the shipping back. I acted dumb when they asked if it was rooted...asked them what that meant? LOL. Sent it in, they fixed it and sent it back to me, no charge. Fast too. I was very happy and that is why I have stuck with HTC since then. It may or may not work for you, but it was painless for me.

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
Such chivalry is rare in these days.
Applaud. Best of luck!
Sent from my ADR6400L using Tapatalk

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
They don't care. Take my word for it. If it never boots they won't care.

I'm actually having this exact same issue. Has anyone found a solution yet or is the only solution to have the phone replaced?

Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.

raider3bravo said:
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
Click to expand...
Click to collapse
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.

I'm with cstrife, I managed to destroy my tab with a mix of flashing and charging via outlets in India. It bootlooped for a while then just kind of gave up and began to display a strange download screen when I plugged it in to charge. I brought it to VZW and played stupid, I told them I woke up and it had this weird screen... I had a brand new one at my door the next morning and haven't heard a word from them... It probably just costs more to check it out deep enough to find out its rooted than it does to just give you a refurbished one, gut swap yours, and then send to someone else as a refurbished one...
Sent from my SCH-I800 using XDA App

Had this happen to me and just pulled my SD card, rebooted and it was fine. Not saying it will work for u but give it a shot.
Sent from my ADR6400L using XDA App

bp328i said:
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
Click to expand...
Click to collapse
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk

MrHawaii said:
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Thanks, now I just have to wait 2 to 3 weeks to get it back. What to do with all that time!!!

LG Update Tool now supporting "refurb" P999 devices

I was playing around with the LG Updater today trying to get it to update my P999DW unsuccessfully, but I noticed that the list of supported devices now shows the P999DWDU and P999DWP on rom v21e. So now people with the "refurb" units can update via the LG Update Tool if they can get it to work properly. Mine just hangs on 4% and the phone never reboots to software update mode.

I already updated my baseband to July 15 but if the department has a newer badeband I would update again since I updated with regular p999dw firmware on my dwp
Sent from my LG-P999 using XDA Premium App

so this is how you can tell if the replacement unit is a refurb? the sticker in the back will say p999dwdu? i finally got a replacement phone and I want to know if its a refurb.

vapor311 said:
so this is how you can tell if the replacement unit is a refurb? the sticker in the back will say p999dwdu? i finally got a replacement phone and I want to know if its a refurb.
Click to expand...
Click to collapse
Yes. Refurbs have the model number changed to P999DWDU or P999DWP. T-Mobile usually sends refurbs for warranty exchanges. They only send new units sometimes if exchanged very early after purchase or they are out of stock on refurbed units.

vapor311 said:
so this is how you can tell if the replacement unit is a refurb? the sticker in the back will say p999dwdu? i finally got a replacement phone and I want to know if its a refurb.
Click to expand...
Click to collapse
No. The sticker will still say P999DW. The only way (that I'm aware of) to tell, is to connect to the LG Updater tool. You don't have to actually DO the update...it will read your phone...then tell you if it's P999DW or P999DWP, etc.

DustyVV said:
No. The sticker will still say P999DW. The only way (that I'm aware of) to tell, is to connect to the LG Updater tool. You don't have to actually DO the update...it will read your phone...then tell you if it's P999DW or P999DWP, etc.
Click to expand...
Click to collapse
My bad. I thought they changed the sticker also. At least the updater tool supports these units now and will update them to v21e.

jboxer said:
My bad. I thought they changed the sticker also. At least the updater tool supports these units now and will update them to v21e.
Click to expand...
Click to collapse
*Gasp!* You couldn't possibly expect Tmo or LG to fork out all that extra cash for a NEW STICKER lol.
I'm a chicken, so I'm gonna wait until a few other DWP owners give that LG tool a go.
Can anyone tell me if updating the baseband is really worth it? What differences (if any) did you notice after updating? Thnx.

Ill find out tonight if this is a refurb...If it is, its going right back into the box and im keeping the one I have. I told them Im not accepting a refurb. Ive had this thing plugged into the charger for an hour and I have watched it reboot on its on 3 times....yea great replacement, If I call in and complain for another they will charge me another 20$ warranty fee.

vapor311 said:
Ill find out tonight if this is a refurb...If it is, its going right back into the box and im keeping the one I have. I told them Im not accepting a refurb. Ive had this thing plugged into the charger for an hour and I have watched it reboot on its on 3 times....yea great replacement, If I call in and complain for another they will charge me another 20$ warranty fee.
Click to expand...
Click to collapse
Did it come to you as a whole/boxed phone? Or did it come in a white box w/o the back cover, battery, etc? If the latter, it's a refurb. If you got a full phone, in the G2X box, it might be a new one.
Since I was past my buyers remorse period on my last replacement, I got a refurb...which I really didn't want. But I must say, it's worked much better than the first TWO phones I got (which were both new phones). I'm not a refurb fan when it comes to any electronics, but so far this has been the best G2X I've used.

white box missing pieces and now im on 3 reboots and one sleep of death...not impressed!

So.what's the baseband on the v21e for dwp? I downgraded back to 2.2.2 and it still wont let me upgrade since it thinks I got v21e because of my baseband is the July 15
Sent from my LG-P999 using XDA Premium App

So its actually not a refurbished model based of the LG updater just states 999dw. However if its plugged in and charging it gets the sleep of death period. What a piece of crap.
Sent from my LG-P999 using XDA Premium App

vapor311 said:
So its actually not a refurbished model based of the LG updater just states 999dw. However if its plugged in and charging it gets the sleep of death period. What a piece of crap.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
When you press the power key it has no affect? When did TMO ship it. New replacements are coming with GB and that seems to have resolved most of the issues.

DustyVV said:
*Gasp!* You couldn't possibly expect Tmo or LG to fork out all that extra cash for a NEW STICKER lol.
I'm a chicken, so I'm gonna wait until a few other DWP owners give that LG tool a go.
Can anyone tell me if updating the baseband is really worth it? What differences (if any) did you notice after updating? Thnx.
Click to expand...
Click to collapse
I used the LG tool on my refurb yesterday and was finally able to update. It has been working perfect so far. No sleep of death or rebooting (which i did have before). One definite improvement i've noticed is wifi calling, which I have to use at home because I don't get signal. Before update it was basically useless (static, cutting in/out, dropping calls). Now it works great, very clear.

jboxer said:
When you press the power key it has no affect? When did TMO ship it. New replacements are coming with GB and that seems to have resolved most of the issues.
Click to expand...
Click to collapse
Power key has no effect. Have to battery pull then power on. It was shipped Fri. Arrived yesterday with gb on and its a pos.
Sent from my LG-P999 using XDA Premium App

Infuse DIED!

Well after reading the latest GTG V2.2.2 thread changes today I decided to give it a go as I have really been having a ton of problems with my phone since new. Mostly battery issues but also weird stuff since loading Infused 2.1.0. I had loaded 2.1.0 twice after going back to completely stock but the weirdness persisted. So I backed up all my stuff tonight and then fired up Odin and loaded all the necessary stock files from GTG's Ultimate Unbrick which i have done many times. It started right up and then it stalled trying to establish a connection and this has never happened before. I waited a while to see if it would just go anyway but after 30 min. it was still sitting there and had not done anything in regards to loading up any new data to the phone. So I closed Odin and hit the power button on the phone and it came back up with an icon for phone to computer connection so i tried Odin again and once again it started up and tried to load files to the phone but again stalled and sat there. So i waited again for a while and then stopped everything and pulled the battery hoping that the phone could be brought back into download mode but unfortunately it is completely dead now. No lights no power up nothing??? So I guess I got my answer to my constant problems and strangeness it was the phone itself that wasn't any good. So now i have to go to the store tomorrow and negotiate a replacement phone I sure hope the fact that I spend a ton of money there with my clients corporate phone account will get me some good will and they will just swap it out for a new one. We will see as i really liked this phone it just needs some fixing.
I am a bit bewildered that AT&T/Samsung would release a phone with so many bugs in it. The completely stock phone was buggier than all hell and was only marginally better once I updated to a custom rom. The bluetooth has never been right from day one stock or custom it would constantly disconnect my headset and the GPS was the crappiest phone GPS I have ever had and I have had a bunch of them in the last few years. Here's hoping that the GB update fixes and resolves all of the bugs in this very nice phone.

Sometimes duds slip through the quality control process...

Entropy512 said:
Sometimes duds slip through the quality control process...
Click to expand...
Click to collapse
I guess so E but man this has been the worst phone from a performance standpoint I have owned in a lot of years I sure hope it is just a matter of a lemon. By the way I see you live in Owego NY is that the same as Oswego? If so do you do any fishing up there???

You probably just got a phone from a bad batch, my phone works just fine.
Like Entropy said, duds slip through quality control, can't catch em all.

Yeah you have a crap phone. But since you modified the software (god forbid on something you OWN!!!!) Samsung or AT&T(/Rogers) won't touch it. They probably have something to scan for modified software at the door that will shoot you in the foot if you try to walk in.
I've used unbrick at least 5 times because the 2.0 Infused ROM kept messing up my phone. Worked perfectly every time.

strychninetwitch said:
Yeah you have a crap phone. But since you modified the software (god forbid on something you OWN!!!!) Samsung or AT&T(/Rogers) won't touch it. They probably have something to scan for modified software at the door that will shoot you in the foot if you try to walk in.
I've used unbrick at least 5 times because the 2.0 Infused ROM kept messing up my phone. Worked perfectly every time.
Click to expand...
Click to collapse
Actually, from my understanding, they don't really question you if you bring in a phone to be replaced. If nothing else, do like what everyone did when the Galaxy S line came out and tell them that it crashed during an OTA update or when you connected it to Kies. Or tell them that you were having issues with it freezing up a lot recently and when it frozen the last time, you pulled the battery and it wouldn't come back on.
There is no reason for them to everyone know that you had custom software on the phone.
Good luck.
Sent using Tapatalk

Have to agree with Entropy would say u just got a dud.
Had no issues getting my phone replaced after installing custom rom on it. Went the extra step and soft bricked it and made sure it wouldnt boot past samsung screen before taking it to store. (My micro USB was borked) Had to wait on replacement phone but they sent me home with my phone and unbricked it and used it till new one arrived and bricked old sent it in and never heard anything about it afterwards.

I've used this method many times and never had an issue. (May not work if you get zero lights, etc, but worth a shot)
Just make sure you're not on Windows XP
Read the OP completely
http://forum.xda-developers.com/showthread.php?t=1216790

May sound silly, but try a new data cable.
sent from my stock Infuse at Tranquility Base.

You might have killed your battery. I assume you need battery power to enter Download mode. If someone more experienced then I can confirm this then take your phone and battery to your local ATT and ask them to test your battery.

Blackberrynomore said:
I guess so E but man this has been the worst phone from a performance standpoint I have owned in a lot of years I sure hope it is just a matter of a lemon. By the way I see you live in Owego NY is that the same as Oswego? If so do you do any fishing up there???
Click to expand...
Click to collapse
An s makes a huge difference... Northern border vs. southern border.
I don't fish, I get flooded by the Susquehanna.

Hey, if you are trying to get rid of this, I could use it for the UnBrickable Infuse 4G project. I am looking for a dead board so I can remove the processor and map out the xOM pins. This will let us flash crazy stuff without any sort of reprecussions.
Please consider donating the board to the good of the forums.

AdamOutler said:
Hey, if you are trying to get rid of this, I could use it for the UnBrickable Infuse 4G project. I am looking for a dead board so I can remove the processor and map out the xOM pins. This will let us flash crazy stuff without any sort of reprecussions.
Please consider donating the board to the good of the forums.
Click to expand...
Click to collapse
Whoa? Are you serious about that? Because if that's true, it would be really nice of this guy did that..
Sent from my phone. :3

AdamOutler said:
Hey, if you are trying to get rid of this, I could use it for the UnBrickable Infuse 4G project. I am looking for a dead board so I can remove the processor and map out the xOM pins. This will let us flash crazy stuff without any sort of reprecussions.
Please consider donating the board to the good of the forums.
Click to expand...
Click to collapse
Would have sent it to you no problem except that i need to return it to AT&T to get a replacement phone. Sorry I couldn't help.

I went to the AT&T company store that I do all of my bsiness with both personal and corporate. I showed my AT&T girl the phone and that it was dead and would not power up. She tried another battery as I also had done and still nothing. So she tells me becase the phone is over 30 days old i have to go to the device support center to get a new one or call in and they will ship me another phone. Well I couldn't wait for them to ship one as i need my phone for work so I had to drive 35 mi. to the device support center to get another phone. Just strikes me as stupid that they cannot just give me a new phone right then and there. When I got mine I was short of my upgrade period but they gave me a conditional upgrade or something and the phone cost $400.00 so I was pretty pissed off that they were just going to give me a refurbed phone considering what i paid for the damn thing. Actually I didn't pay for it myself one of my clients picked up the tab but I still felt like they really stuck it to me not giving me a new phone. I spend thousands of dollars at their store every year with all of my client purchases you would think they would cut me some slack and give me a new phone???
Anyway I got a "new" replacement phone and it seems to be working fine. The GPS worked far better than my original Infuse right out of the box with the Froyo ROM and UCKD5 modem. I also did a speed test with three bars and got 2735 Kbps Down and 319 Kbps up and it said I was on EDGE?
So I just rooted it and i am going to load up the Infused 2.2.0 and manually install the newer modem and the camera fixes. I am going to hold off restoring most of my apps until I use this one for a few days to see how it performs first.
Oh and the girl at the AT&T support center told me she had to replace my battery because it would not power up the new phone. So it looks like I had both a bad phone and the battery also quit the farm at the same time.

I had issues with my first infuse (I'm in FL) and completely blasted it to the point where it would literally not even respond to any button presses soft/hard or otherwise. It was DEAD! COMPLETELY DEAD...I was very sad. Anyway I was within 30 day startup period and they did full replacement no question asked. I told my local att store it froze and I pulled battery and it wouldn't come back on. They acted like morons and gave me a replacement but i feel like they knew what I did. Didn't say anything though.
Needless to say. I take my time now with these custom roms. Rockin Infused 2.2.3 and loving life with my GB and 30fps.
Good luck!
Sent from my SAMSUNG-SGH-I997 using XDA App

I loaded 2.2.3 last night and everything about the phone seems better so I am a happy camper for sure.
Infused with Android DNA

Blackberrynomore said:
I loaded 2.2.3 last night and everything about the phone seems better so I am a happy camper for sure.
Infused with Android DNA
Click to expand...
Click to collapse
For that price did they not allow you to keep the old phone?
It would help the cause here if they did......

My Warranty Replacment Experience

Well, to start off the new year right, my original G2x stopped sending/receiving SMS messages under any circumstances, whether it was on wifi, 4G, Edge, or GPRS. I unrooted it and got a new SIM card, still have the same issue (according to the person at the T-Mobile store, I had a "2G SIM card in a 4G phone.") They suggest a whole new phone, and I agree.
One day later with overnight shipping, I get my new G2x, and the first thing I notice is the LG branding in place of the T-Mobile branding. Ignoring that, I turn on the phone only to see dead pixels everywhere, I don't understand how they could have even sent this one out. I call up customer care and they make me go through the whole troubleshooting procedure, and they decided to send me another one. They also told me if this next one had problems, they'd send me a replacement phone of a different model.
So I'm getting a new G2x sent to me tomorrow. I hope this next one works just fine, or I'll have to get a new phone. Also, what replacement phones do they usually offer for the G2x?

I have been through this process, I'm on my third G2x and CC told me if I ha e anymore problems with my G2x then they will give me a different phone.e... When I asked what them replacement model would be the CC Rep told me they could only exchange it for the Sidekick 4G and I told them I would just deal with the G2x and any problems it my have
Sent from my LG-P999 using XDA App

Milton515 said:
I have been through this process, I'm on my third G2x and CC told me if I ha e anymore problems with my G2x then they will give me a different phone.e... When I asked what them replacement model would be the CC Rep told me they could only exchange it for the Sidekick 4G and I told them I would just deal with the G2x and any problems it my have
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
yea they offer me a sidekick 4g as well, straight up told them no thanks lol, and also i got a replacement that only says "LG" in the front and not tmobile

Guess they got tired of people trading in just for the Sensation 4g.... disappointing.

C0dy said:
Well, to start off the new year right, my original G2x stopped sending/receiving SMS messages under any circumstances, whether it was on wifi, 4G, Edge, or GPRS. I unrooted it and got a new SIM card, still have the same issue (according to the person at the T-Mobile store, I had a "2G SIM card in a 4G phone.") They suggest a whole new phone, and I agree.
One day later with overnight shipping, I get my new G2x, and the first thing I notice is the LG branding in place of the T-Mobile branding. Ignoring that, I turn on the phone only to see dead pixels everywhere, I don't understand how they could have even sent this one out. I call up customer care and they make me go through the whole troubleshooting procedure, and they decided to send me another one. They also told me if this next one had problems, they'd send me a replacement phone of a different model.
So I'm getting a new G2x sent to me tomorrow. I hope this next one works just fine, or I'll have to get a new phone. Also, what replacement phones do they usually offer for the G2x?
Click to expand...
Click to collapse
All of my warranty exchanges have been great! My most recent one had the LG Logo as well. I made a thread about it last month. No problems except a bit of screen bleed.
Sent from my LG-P999 using xda premium

Thought I'd follow up on my original post. Got my new G2x in the mail, and it's much better. The screen is flawless (no bleeding!), and it was obviously brand new, it still had the original plastic covering on the screen and buttons. Still has the LG branding, but I think I'll live. Overall, a good experience from T-Mobile.
Sent from my MIUI G2x

i hate tmobile first off i got my refurb g2x for 45 bucks and a gaurentee and lifetime warrenty that my sreen wouldnt break crack or fail. long story short my screen broke and the hassle began. tmobile said the insurance would replace it. insurance said it would be 140 to replace it. i love the phone hate the company second time i got robbed

slappnuttzz29 said:
i hate tmobile first off i got my refurb g2x for 45 bucks and a gaurentee and lifetime warrenty that my sreen wouldnt break crack or fail. long story short my screen broke and the hassle began. tmobile said the insurance would replace it. insurance said it would be 140 to replace it. i love the phone hate the company second time i got robbed
Click to expand...
Click to collapse
What kind of insurance did you have on the phone? I had premium handset protection.
Sent from my MIUI G2x

Are we even calling the same Tmobile CC?
FatalityBoyZahy said:
All of my warranty exchanges have been great! My most recent one had the LG Logo as well. I made a thread about it last month. No problems except a bit of screen bleed.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
C0dy said:
Thought I'd follow up on my original post. Got my new G2x in the mail, and it's much better. The screen is flawless (no bleeding!), and it was obviously brand new, it still had the original plastic covering on the screen and buttons. Still has the LG branding, but I think I'll live. Overall, a good experience from T-Mobile.
Sent from my MIUI G2x
Click to expand...
Click to collapse
I warrantied my phone twice... long story short, I ended up returning both of the replacement phones. They ending up putting me on a tracking list and told me to call back within a few weeks. I called back today and they told me to call LG and let them deal with it. Are you calling another Tmobile customer service number that I don't know about?

Plz can anyone explain me in detail how to claim warranty.
I stay in india.I Brought it from USA (Dont have international warranty )Do i have to send back my phone to usa(my sis stays there) !
-->Is it possible to claim warranty without producing the old phone (If this is possible than i dont need to send my phone back)?
I went through the warranty claim page of LG ,but im unable to figure it out what to do plz help me!
Reason for warranty claim :My Mobile stopped at 4% during update ! (I did all possible ways to get it back to normal stage , i was half successful as baseband was unknown )

Nomnomnomoron said:
I warrantied my phone twice... long story short, I ended up returning both of the replacement phones. They ending up putting me on a tracking list and told me to call back within a few weeks. I called back today and they told me to call LG and let them deal with it. Are you calling another Tmobile customer service number that I don't know about?
Click to expand...
Click to collapse
I'm calling 611.
Sent from my MIUI G2x

Got my replacement about a week ago and still having the same issues , phone picks up back round noise during a call more than my voice,so the other person cant understand what im saying . after about a 1hr with the rep, master reset(again) no market for 2 days and no memory card(he thinks this is the problem).... will see tomorrow when i call some one if its the same issue.

Do you guys restore the stock rom before you call?

N3xt2N0N3 said:
Do you guys restore the stock rom before you call?
Click to expand...
Click to collapse
yes i do
really easy by doing this method
http://www.youtube.com/watch?v=ryGIv8KQVIE
and dont forget to delete EVERYTHING from the internal memory

g2uzer said:
yes i do
really easy by doing this method
http://www.youtube.com/watch?v=ryGIv8KQVIE
and dont forget to delete EVERYTHING from the internal memory
Click to expand...
Click to collapse
Ok cool, I will give it a try

g2uzer said:
yes i do
really easy by doing this method
http://www.youtube.com/watch?v=ryGIv8KQVIE
and dont forget to delete EVERYTHING from the internal memory
Click to expand...
Click to collapse
the stock rom is 2.2.2 is that ok?

tdizzle404 said:
the stock rom is 2.2.2 is that ok?
Click to expand...
Click to collapse
Yep, I sent mine back as 2.2 and they didn't say anything.

well im unrooted but after flashing back to stock with one click I cant boot into stock recovery. will that be a problem? lol

tdizzle404 said:
well im unrooted but after flashing back to stock with one click I cant boot into stock recovery. will that be a problem? lol
Click to expand...
Click to collapse
On the g2x if you hold the power and down button, it should just do a master reset, it's not like HTC where it takes you to recovery (correct me if I'm wrong) but just to make sure your unrooted try to download and use a app that requires root
Sent from my LG-P999 using XDA App

Thanks! so it doesn't boot into a stock recovery mode to master reset,that's weird I could have swore it had a blue boot screen maybe im thinking of my galaxy.
BTW a little ot but im wondering if you know about mobile security from asurion is it free?

New LG Rom

I'm on CM9, so in order to get the new Baseband is this what you do?
1. I have CWM recovery.. (Do I flash stock recovery first using oneclickflash? Or do I just use LG tools?)
2. Install any rom you want.

Nandroid, Change recovery back to stock. Use the LG tool to install the new LG stuff. Change back to CWM, restore nandroid. Done. At least as I understand it. I am waiting for feedback on the new baseband before I install it.

First flash the zip file that kews posted today here ( to make sure lg updater tool doesn't bailout on update, you can directly use lg updater tool but I didn't try it)
http://forum.xda-developers.com/showthread.php?t=1602798
.. and use lg updater tool to do a full restore back to stock. you will loose your root, cwm everything.

I have a new laptop so I was in the process of installing drivers, etc. I had the LG tool up and before I reverted recovery and all that, it found the phone and told me I had an update. So i made a nandroid backup, and a Titanium backup. Without reverting I "clicked" the update. It installed all the new goods. When finished, it had stock recovery and was not rooted. But it did have the new baseband and all the bloat. Very painless. I did a oneclick root and installed CWM recovery and I'm back in action. Didn't take all that long.
I plan on running the new stock for a while to see. I was running TSUGI previously.
GPS seems to lock very quickly, seconds. Previously it would take minutes.

mmandros said:
I plan on running the new stock for a while to see. I was running TSUGI previously.
GPS seems to lock very quickly, seconds. Previously it would take minutes.
Click to expand...
Click to collapse
I'll be looking forward to reading your experiences. I'm currently running Tsugi and, except for the long TTFF with the GPS, have been very happy with it. If the GPS continues to lock quickly for you (I've gotten locks in a few seconds, but not very often -- usually it's 2-3 minutes) and there aren't serious gotchas, I'll definitely consider switching.

If you read other thread, if you update to newest baseband and instal custom rom, you will be unable to make or receive calls

Heh, I guess I will waitout till everything is fixed...
Can anyone test this?
TO THOSE WHO HAVE THE NEW BB MARCH 11
Put device in airplane mode
Put device out of airplane mode
Wait 1minute
Check if APN is still there
Thanks +Thanks

nitrogen618 said:
Heh, I guess I will waitout till everything is fixed...
Can anyone test this?
TO THOSE WHO HAVE THE NEW BB MARCH 11
Put device in airplane mode
Put device out of airplane mode
Wait 1minute
Check if APN is still there
Thanks +Thanks
Click to expand...
Click to collapse
APN came right back for me
Edit: I'm on the LG Rom
Sent from my LG-P999 using XDA

nitrogen618 said:
Heh, I guess I will waitout till everything is fixed...
Can anyone test this?
TO THOSE WHO HAVE THE NEW BB MARCH 11
Put device in airplane mode
Put device out of airplane mode
Wait 1minute
Check if APN is still there
Thanks +Thanks
Click to expand...
Click to collapse
Doesn't work for me. APN gets "erased" both in HFS and Owain's for me, and it always has.

desynch- said:
Doesn't work for me. APN gets "erased" both in HFS and Owain's for me, and it always has.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=24933294 could you try using this ril and letting me know if it helps?

Caliyork said:
http://forum.xda-developers.com/showthread.php?p=24933294 could you try using this ril and letting me know if it helps?
Click to expand...
Click to collapse
I was the one who posted the original lge-ril.rar file for v21y (http://forum.xda-developers.com/showthread.php?t=1601918&page=4), and calling does not work with anything other than what it was designed for.
I've switched back to trying the stock 2.3.4 and it's been amazing.

desynch- said:
I was the one who posted the original lge-ril.rar file for v21y (http://forum.xda-developers.com/showthread.php?t=1601918&page=4), and calling does not work with anything other than what it was designed for.
I've switched back to trying the stock 2.3.4 and it's been amazing.
Click to expand...
Click to collapse
Hmm, I see... Well I think I'll hold off on that for now. I'm having too much fun playing around with ics roms. Thanks

Yeah, honestly, if I knew what I know now about baseband and calling issues, I wouldn't have updated.
To those who are contemplating on updating - don't update if you want to keep using ICS roms and have a phone that actually calls/receive calls.

Why does LG waste money, time, effort, etc., on updating GB for the G2X when it should be using those resources on ICS for the G2X. If they had, we would have ICS now. Maybe LG did it because it won't be providing ICS for the G2X and thinks that a GB and baseband update is good enough to placate us about updates. If that's what they actually think and did, they're incredibly stupid.

Core Memory said:
Why does LG waste money, time, effort, etc., on updating GB for the G2X when it should be using those resources on ICS for the G2X. If they had, we would have ICS now. Maybe LG did it because it won't be providing ICS for the G2X and thinks that a GB and baseband update is good enough to placate us about updates. If that's what they actually think and did, they're incredibly stupid.
Click to expand...
Click to collapse
It's T-Mobile's phone. They decide what gets updated and what doesn't. If this was a maintenance release then they pay less for it. A major upgrade to ICS would cost T-Mobile millions of dollars in payments to LG for the update. Since the phone is EOL'd major bug and/or maintenance updates are all you are going to get if you are lucky. Don't expect TMO to pay for ICS, so the G2X, in my best guess, will never get official ICS from LG. If I am wrong then consider yourself very lucky if you get official ICS with properly written drivers.

jboxer said:
It's T-Mobile's phone. They decide what gets updated and what doesn't. If this was a maintenance release then they pay less for it. A major upgrade to ICS would cost T-Mobile millions of dollars in payments to LG for the update. Since the phone is EOL'd major bug and/or maintenance updates are all you are going to get if you are lucky. Don't expect TMO to pay for ICS, so the G2X, in my best guess, will never get official ICS from LG. If I am wrong then consider yourself very lucky if you get official ICS with properly written drivers.
Click to expand...
Click to collapse
Correct. I just got off the phone with lg and T-Mobile. First I spoke to lg. They claim they know nothing of a update v21y or any update for g2x and they will have someone call me when they find more info about the updater tool and its updates.
Then I called T-Mobile and made them feel dumb for a while. Finally they said lg is working on a software update. They wouldn't answer what specifically. They even offered to send me a new g2x...Even after they told me they dropped g2x because of all the known issues. I said "isn't that like going to a tire shop to buy flat tires?". They then went on to talk to me about lemon cars in which I replied there are laws that state we are protected from manufacturers over those said "lemons" and people get sued over them.
So I called lg back. Then they say their is an update in the works but wouldn't give anymore information and still deny v21y.
Calling them some more now lol..
Sent from my Galaxy Nexus using xda premium

jboxer said:
It's T-Mobile's phone. They decide what gets updated and what doesn't. If this was a maintenance release then they pay less for it. A major upgrade to ICS would cost T-Mobile millions of dollars in payments to LG for the update. Since the phone is EOL'd major bug and/or maintenance updates are all you are going to get if you are lucky. Don't expect TMO to pay for ICS, so the G2X, in my best guess, will never get official ICS from LG. If I am wrong then consider yourself very lucky if you get official ICS with properly written drivers.
Click to expand...
Click to collapse
Why should T-Mobile have to pay for LG's frigging bad coding to begin with??
LG were the ones who released this damn phone with all the glitches, and now T-Mobile is expected to pay for it? I'm not even in the United States and that sounds absolutely stupid. If LG wants to lose customers by not providing updates because of a small payment from T-Mobile, then they seriously need to crank there heads around because they're on backwards.

barqers said:
Why should T-Mobile have to pay for LG's frigging bad coding to begin with??
LG were the ones who released this damn phone with all the glitches, and now T-Mobile is expected to pay for it? I'm not even in the United States and that sounds absolutely stupid. If LG wants to lose customers by not providing updates because of a small payment from T-Mobile, then they seriously need to crank there heads around because they're on backwards.
Click to expand...
Click to collapse
T-Mobile tested it and allowed it to be released like that. If they didn't approve it then it wouldn't have their crappy bloatware packed in. All manufacturers care about is selling the next phone not customer satisfaction.
Sent from my Galaxy Nexus using xda premium

nitrogen618 said:
I'm on CM9, so in order to get the new Baseband is this what you do?
1. I have CWM recovery.. (Do I flash stock recovery first using oneclickflash? Or do I just use LG tools?)
2. Install any rom you want.
Click to expand...
Click to collapse
I couldn't get the updater to work with cm7 on the phone.. I had to put on stock 2.3.3, stock recovery, then it detected and installed. Then I did cwm and rooted.
The thing is much snappier. CM7 has some great features that I'm missing, but the phone is operating very smooth. I'm sticking w/ this one for now.

kwes1020 said:
T-Mobile tested it and allowed it to be released like that. If they didn't approve it then it wouldn't have their crappy bloatware packed in. All manufacturers care about is selling the next phone not customer satisfaction.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Oh I had no idea the mobile carriers tested and permitted phones to be sold with horrible problems.
It's still horrible business practices for both companies involved then.