Database Info

Returning Captivate...

Need to return this. I've been waiting on two fixes, and they haven't come...
1. Random Powering off (i use no setcpu, widgets, etc, i'm rooted, did a factory reset, etc).
2. GPS Fix
2a. Waiting on 2.2 Froyo could be forever on AT&T.
I'll return to my crappy iphone 3gs, until the problems on the 1st batch of phones is fixed.
main thing is the random powering off, gps, i've started to live with, but is really annoying once you become lost while driving and REALLY need directions fast w/o fumbling around on your phone.
I do love the phone.... just wish it was really reliable.

Hopefully youll be back soon.
if its just turning off randomly i'd be pretty annoyed with that as well.

I'm sorry if I'm being naive but, if it were me, I'd try bracing up the battery with a thickness or two of card stock paper to see if the problem was just a loose battery.
That would be easy and free to try and it just might solve the problem.

pmpntl said:
Need to return this. I've been waiting on two fixes, and they haven't come...
1. Random Powering off (i use no setcpu, widgets, etc, i'm rooted, did a factory reset, etc).
2. GPS Fix
2a. Waiting on 2.2 Froyo could be forever on AT&T.
I'll return to my crappy iphone 3gs, until the problems on the 1st batch of phones is fixed.
main thing is the random powering off, gps, i've started to live with, but is really annoying once you become lost while driving and REALLY need directions fast w/o fumbling around on your phone.
I do love the phone.... just wish it was really reliable.
Click to expand...
Click to collapse
I've replaced my original captivate due to random shutdowns. Since then there was no single power off problem for me.
Sent from my SAMSUNG-SGH-I897 using XDA App

The random powering off issues sound like a hardware defect you should definitely return that phone.

Sorry to go a litte off topic but how do I do a return through AT&T? I still have all the original equipment, box, return label, and everything. I'm tired of this random shut down + GPS issue as well.

michintom said:
Sorry to go a litte off topic but how do I do a return through AT&T? I still have all the original equipment, box, return label, and everything. I'm tired of this random shut down + GPS issue as well.
Click to expand...
Click to collapse
Bring everything to the store.

michintom said:
Sorry to go a litte off topic but how do I do a return through AT&T? I still have all the original equipment, box, return label, and everything. I'm tired of this random shut down + GPS issue as well.
Click to expand...
Click to collapse
I'm sorry your having probs, but I still believe this is the best phone on the market and I could never return it other than to get another one. Chances of you getting another one with the shut off issues are slim.
The GPS fix and Froyo are not far off and in my situation I can wait. I understand others rely on their GPS more than me. I just couldn't give up all this Galaxy S has to offer.

he's a troll dont answer him. What in the world is the purpose of creating threads saying, im bringing it back?

droidal said:
I'm sorry your having probs, but I still believe this is the best phone on the market and I could never return it other than to get another one. Chances of you getting another one with the shut off issues are slim.
The GPS fix and Froyo are not far off and in my situation I can wait. I understand others rely on their GPS more than me. I just couldn't give up all this Galaxy S has to offer.
Click to expand...
Click to collapse
I'm really bad with directions and the map application is great if the gps ever worked correctly. I called about 10 at&t stores and couldn't find any store that had the iphone 4 in stock. I still have till next week to return the phone. I guess I still have some time to re-think everything.

I do know that mine will freak out once in a great while and shutdown or require a battery pull but not enough for me to take it back and exchange it for an iPhone! If you really want the iPhone that bad why didn't you buy it instead? I bought the Captivate because I wanted a high end android phone and I did not want an iPhone because I am not a huge apple fan. Like if yours is shutting off daily then I would suggest return the phone and exchange it for another Captivate, my gps works fine with out any issues.
HTH,
Charlie

On my second captivate and I have experienced both of them shutting down on me. It's still not a reason for me to return this phone and that wasn't the reason I happen to be on my second one. Problem only occurred after the phone was rooted and some non market apps were installed.

If it weren't for the fact that I'd be returning to a first Gen iPhone or a Nokia E63, I'd return mine until the community developed more.
I like the hardware but I'd really like vanilla android. Even stock eclair. The GPS issues are able to be overlooked. I did it with my Fuze for the longest.
Sent from my Samsung Captivate.

BigJayDogg3 said:
If it weren't for the fact that I'd be returning to a first Gen iPhone or a Nokia E63, I'd return mine until the community developed more.
I like the hardware but I'd really like vanilla android. Even stock eclair. The GPS issues are able to be overlooked. I did it with my Fuze for the longest.
Sent from my Samsung Captivate.
Click to expand...
Click to collapse
god that fuze was just balls.
ne way, mr. troll, phone should never be locking up and requiring a battery pull. go get a new one.

EXCHANGE IT!
as of august 1st, firmware 2.1-update1 has been released. it fixed ALL of those problems! (I had the random shutoff, gps probs, and my fbook barely synced)
definitely worth the exchange and its FREE!

what
new firmware released? will i get it if i check for updates?
have i been under a fkin rock or something?

systoxity said:
what
new firmware released? will i get it if i check for updates?
have i been under a fkin rock or something?
Click to expand...
Click to collapse
apparently i've been misinformed, check my other thread and see if yours matches up

droidal said:
I'm sorry your having probs, but I still believe this is the best phone on the market and I could never return it other than to get another one. Chances of you getting another one with the shut off issues are slim.
Click to expand...
Click to collapse
I swapped mine for a replacement 3 days ago because of the random powering off issue, and this morning my new one was off when it should have been sounding an alarm to wake me up for work. I actually had to pull the battery to get it to work again. Then two hours later, while I was using it, it shut off again. It's an instant-off. The screen just suddenly goes black and it's all dead until it gets manually powered up again.
I've got three days left on my 30-day return period, so I'm anxious to call the warranty folks tonight.

weird. I have never had mine lock up.....ever.
its really hard to believe but its true. but then again I never do these so called "tweaks", I find that they tend to do more harm than good too often

My captivate had shut off randomly a few times, but every since I installed juice defender, and advanced task killer, it hasn't shut off at all.... as for GPS, that should be fixed with 2.2, but I don't use it that often, so not a huge deal for me, I say exchange, I'm sick of apple, I'm glad AT&T picked up a killer android phone!!
Sent From My Captivate

If you have captivate problems or don't like it because it is slow!! Gps fix!

EXCHANGE IT!
sorry! I'm just really excited, I wasn't getting any GPS signal so I took it back to the corporate store, saved a quick ti backup to my sd, swapped the phone and BAM! I now get perfect GPS locks within SECONDS of activating maps!
also! I had some weird Facebook errors, only few would sync, wouldn't sync all the time etc. etc. NO PROBLEMS ANYMORE all my contacts sync and match up perfectly.
seriously the phone is now like it should be.
I asked the corporate rep (same guy I've been going to for years) he told me that the first batch of captivates went out with corrupt firmwares, but they weren't bad enough that they would have noticed anything wrong (or they did and chose to ignore it...) anyways, round two of the phone is fixed up and great!
My firmware: 2.1-update1
my baseband: I897UCF6
my kernal 2.6.29
that is the LATEST firm/base/kernal and If you can't get your phone to OTA update to it, I HIGHLY suggest you make a Ti backup and exchange it, you'll be out a few hours of your life but the phone will WORK

I bought my Captivate on launch day, and I've been running the same firmware/baseband/kernel since day one. You were misinformed about an initial batch of bad firmware.

That is the same Firmware, Baseband, and Kernel everyone has...
You were misinformed.
Expect your GPS to work for a few days then crap out.

Same here. Got it on release day and have the same firmware. I have not noticed any issues yet.

jmreed97 said:
That is the same Firmware, Baseband, and Kernel everyone has...
You were misinformed.
Expect your GPS to work for a few days then crap out.
Click to expand...
Click to collapse
well my GPS didn't work out of the box but i just figured it was because I was in the mall. but as soon as I got the new one, it started right up.
facebook sync wouldn't sync properly either, and now it is syncing 100% fine
the phone would randomly shut down, it's been 4 days no shut downs
I dunno, I waited to post this to make sure it wasn't a fluke, maybe its just mine but it seems legit and my launch day device was definitely NOT 2.1-update1, I checked it right before I turned it in and it was just 2.1

yup, same here, got it on launch day, same info, but no dice on a consistent GPS lock.

you just got a bad phone dude. my friend got a launch day phone and his ate his external sd card, had a dead pixel, and would random shut off. just one of those thangs!

I got mine on launch day and have same firmware and everything. We didn't all happen to get a few bad phones. Samsung has manufactured phones that are bad from the beginning and they won't admit to it yet. This is worse then antennagate with apple.
Atleast then all you had to do was stick a piece of tape on the corner and voila! no problems. I wish fixing the issues with this phone were that easy. But we have the brightest minds at xda trying to fix our issues and they are still stumped by gps... nearly a month after release.
And even if xda minds can fix the issues... I find it extremely frightening that part time developers that do this for fun can fix issues faster then samsung can even admit to it(lag fix for example..) The more and more I think about this whole issue... the less I feel confident about Samsung as a mobile manufacturer.

V DidDy 210 said:
my baseband: I897UCF6
Click to expand...
Click to collapse
Are you sure it is I897UCF6, or is it I897UCJF6 ? Mine has a J.

Mine has JF6 also.

:facepalm:
everyones GPS works for the first day or two.

Can anyone confirm OP's post? It is possible that Samsung released a corrupted batch. At this point I almost want to unroot my Captivate and exchange it for a new one. I paid $500 for this and it's not working.
Speaking of which can someone PM an UNROOT tutorial for the Captivate. I'll be a guinea pig and go exchange my phone for a new one to see if this fixes any issues.

I returned my Phone yesterday and can confirm the GPS issue still exist on the replacement. Also, according to the sales rep this was from a newly shipped batch, so take it for what its worth.

So I wonder if I should even bother returning it?
This is a little ridiculous. This is supposed to be the best smartphone on the market and it can't even get a GPS lock in under 10 minutes.

IsaiahC said:
So I wonder if I should even bother returning it?
This is a little ridiculous. This is supposed to be the best smartphone on the market and it can't even get a GPS lock in under 10 minutes.
Click to expand...
Click to collapse
The Gps problem is a known problem for last few months, so i wouldnt be holding my breath for any fix to be coming out anytime soon. I am sure they will get around to it eventually if they do. Seems to me they are more concerned getting galaxy s phones out in multiple markets

IsaiahC said:
So I wonder if I should even bother returning it?
This is a little ridiculous. This is supposed to be the best smartphone on the market.....
Click to expand...
Click to collapse
According to who?

i have the same firmware as you bro, everything is the same with the same GPS issue as everyone else.

IsaiahC said:
Can anyone confirm OP's post? It is possible that Samsung released a corrupted batch. At this point I almost want to unroot my Captivate and exchange it for a new one. I paid $500 for this and it's not working.
Speaking of which can someone PM an UNROOT tutorial for the Captivate. I'll be a guinea pig and go exchange my phone for a new one to see if this fixes any issues.
Click to expand...
Click to collapse
So to follow up from yesterday, I installed a lag fix and messed my phone up pretty badly. I flashed back to stock rom and took it back to AT&T and exchanged it for a new one.
I HAVE ABSOLUTELY NO TROUBLE GETTING A LOCK IN UNDER 1-3 SECONDS EVERY TIME. Also, as a note, the SIM tray in the back of the phone is different than the one I had previously.
I'm not telling you to go exchange your phone but AT&T has an under 30 money back or exchange return policy. Just tell them you called Samsung or AT&T already and they told you to bring it in for a new one because it has trouble establishing a GPS lock.

Anyone try gps status app?
Run that first, get a lock then go to maps, should get a lock fast...

I Had my phone for 2+ weeks and gps works, not great but works (locks under 2 minutes if I can point to the sky, drop signal occasionally, pretty accurate).

[Q] thinkin

ok im thint bad of king about switching to the g2x form my vibe and i was wondering is it really that bad of a phone. i keep reading all of these complaints and im wondering should i make the jump

Don't listen to what other people say. The phone is great, as long as it doesn't shutdown by itself. Screen bleed isn't as bad as people say. It's not noticeable with normal use... Only on a black background with Maximum Brightness, and in a dark room. It's blazing fast. Update baseband makes GPS lock instantly. Screen looks AMAZING. Build quality is really good as well. Don't forget that it runs stock Android... So development on this phone is great. Install any rooted 2.3.3 OTA ROM, or CyanogenMod 7.1 Nightly, and you're good to go.

omg thanks for yur input

As always, test one out in the store if you can. You might get a slightly different experience at home, though.
Just like there's plenty of phones with some problems, there's plenty of working ones as well.

G2toVibrant2.2 said:
omg thanks for yur input
Click to expand...
Click to collapse
Haha, no problem.

FatalityBoyZahy said:
Don't listen to what other people say. The phone is great, as long as it doesn't shutdown by itself. Screen bleed isn't as bad as people say. It's not noticeable with normal use... Only on a black background with Maximum Brightness, and in a dark room. It's blazing fast. Update baseband makes GPS lock instantly. Screen looks AMAZING. Build quality is really good as well. Don't forget that it runs stock Android... So development on this phone is great. Install any rooted 2.3.3 OTA ROM, or CyanogenMod 7.1 Nightly, and you're good to go.
Click to expand...
Click to collapse
I think this statement says a lot. To say a phone is great when it's not malfunctioning says a lot about the phone. If I were the OP I would not take that as a vote of confidence. That being said, OP don't buy the G2X, it's fine I suppose if you're someone unfortunate to have already purchased it and can't get out of it, but I would hardly suggest jumping on board with it at this juncture. My advice is to just be patient and wait for the Hercules or Nexus Prime. The G2X is an unstable phone that reboots itself and freezes randomly. Why jump onto a sinking ship? There are better options just over the horizon, wait for those.

mysterioustko said:
I think this statement says a lot. To say a phone is great when it's not malfunctioning says a lot about the phone. If I were the OP I would not take that as a vote of confidence. That being said, OP don't buy the G2X, it's fine I suppose if you're someone unfortunate to have already purchased it and can't get out of it, but I would hardly suggest jumping on board with it at this juncture. My advice is to just be patient and wait for the Hercules or Nexus Prime. The G2X is an unstable phone that reboots itself and freezes randomly. Why jump onto a sinking ship? There are better options just over the horizon, wait for those.
Click to expand...
Click to collapse
I don't have any of those problems....

JaiaV said:
I don't have any of those problems....
Click to expand...
Click to collapse
Neither do I. The only problems I have are a useless FFC, glitchy A2DP, and an uncertain future.
Still... someone who comes here asking for advice and reassurance before purchasing a G2x is well served by strong words of caution. This is the unfortunate truth.

Awesome phone. I've gotten good ones and bad ones... In my experience there were more good then bad..once you get a good one, then in my opinion everything else sucks (that's available now in us.).
Don't listen to others saying no. I sold a vibrant for this and couldn't be happier. Even having gotten a bad few, I still love this device..
Just imagine every g2x line all the good ones.. I think it would be hard to beat.

smashpunks said:
Awesome phone. I've gotten good ones and bad ones... In my experience there were more good then bad..once you get a good one, then in my opinion everything else sucks (that's available now in us.).
Don't listen to others saying no. I sold a vibrant for this and couldn't be happier. Even having gotten a bad few, I still love this device..
Just imagine every g2x line all the good ones.. I think it would be hard to beat.
Click to expand...
Click to collapse
So the OP will have to buy a phone based on chance...?
Honestly, I've exchanged my phone once already (the only reason my first one went back is because I thought it had a faulty GPS...turns out they all do!) and I really don't want to be bothered calling T-Mobile every two days until I'm on my nth replacement to get one that actually works.
To the OP, honestly I think ever phone will have its own problems so you just gotta look at the forums to see which ones you can live with.
People's biggest complains with this phone is that:
It restarts randomly (FroYo and Gingerbread).
Has a screen bleed (although better in GB).
The GPS doesn't function the way it should (mostly people complaining from a bad lock on, I personally can't get it to stay locked on for an extended period of time, with RunKeeper it looks like I'm a drunk and spiking up to mountains and running over lakes).
EDIT: And the most annoying thing that happens to me since the GB update: slow downs into oblivion. The phone will become unusable at random times for a good 10 minutes, or until a battery pull (because I'm not able to shut it down since it is unresponsive)
Then there are some that don't experience any of this...

I say take everything people say with a grain of salt. Obviously people make rash comments that stem from their emotional instability. That being said. I recently purchased the G2x, after hearing a lot of complaining about it. YOu must realize, one is much more likely to go out of his way to make known a complaint, than a praise. Human nature I suppose.
The G2x I got, 2.3.3 July baseband, is flawless. It is an amazing phone. No restarts, no bleed, instant GPS lock.
Im not stating that there are bad phones out there, and I empathize with those that may have recieved a few, but let the first impressions go, and realize that they are not ALL bad.

Dude this phone is beast I had mind since launch and it works great everyday, u will be very happy, to the people still having trouble with there phones take it back get a new one and if its past the 14 days send it to LG u have a year

aquaitious said:
So the OP will have to buy a phone based on chance...?
Honestly, I've exchanged my phone once already (the only reason my first one went back is because I thought it had a faulty GPS...turns out they all do!) and I really don't want to be bothered calling T-Mobile every two days until I'm on my nth replacement to get one that actually works.
To the OP, honestly I think ever phone will have its own problems so you just gotta look at the forums to see which ones you can live with.
People's biggest complains with this phone is that:
It restarts randomly (FroYo and Gingerbread).
Has a screen bleed (although better in GB).
The GPS doesn't function the way it should (mostly people complaining from a bad lock on, I personally can't get it to stay locked on for an extended period of time, with RunKeeper it looks like I'm a drunk and spiking up to mountains and running over lakes).
EDIT: And the most annoying thing that happens to me since the GB update: slow downs into oblivion. The phone will become unusable at random times for a good 10 minutes, or until a battery pull (because I'm not able to shut it down since it is unresponsive)
Then there are some that don't experience any of this...
Click to expand...
Click to collapse
Bud u need a new phone man, slow? This phone is still super fast after not rebooting for 3 days and GPS is almost instant everytime man

From what I've noticed this phone will give you what yuu put in to it. Like a car. To me with a lil tweaking n upgrades its better n faster than my girls nexus s. And im still on the old baseband.....feel like I bought a charger sxt n put a srt8 engine in it....the only complain I gave is my 4g....I use so much data that im always getting slowed down...like I said just like a car...llz
Sent from my LG-P999 using XDA App

Avoid it.
I dont see how someone can suggest buying a phone that with a few exchanges you might end up with a good one. That makes no sense. My G1 out the box worked, my Mytouch out the box worked, my Nexus One out the box worked, my mytouch 4g out the box worked, hell my HD2 running Android works better than my G2X, and yes, I have tried several.
Dont get me wrong as I must say WHEN my G2X is running right its balls to the walls fast. I think its probably the fastest Android phone available...as long as I dont need GPS or the phone hasnt shut its self off (if I could be so lucky as to have mine reboot) its not bad, not bad at all. Unfortunately I need my GPS, I am a truck driver and rely on my GPS.
I think honestly its an issue with dual cores right now, I would wait for a bit like others have said and pick up something a bit later. Perhaps even wait for ICS since I believe that will be more optimized for dual and quads.
Its your gamble. If you dont mind possibly sending it back, trying out another one with the clear understanding that its a crap shoot at best if its going to work or not go for it. Me personally? I would not buy it again knowing what I know now and what I have been through with this phone.

Ducter said:
Avoid it.
I dont see how someone can suggest buying a phone that with a few exchanges you might end up with a good one. That makes no sense. My G1 out the box worked, my Mytouch out the box worked, my Nexus One out the box worked, my mytouch 4g out the box worked, hell my HD2 running Android works better than my G2X, and yes, I have tried several.
Dont get me wrong as I must say WHEN my G2X is running right its balls to the walls fast. I think its probably the fastest Android phone available...as long as I dont need GPS or the phone hasnt shut its self off (if I could be so lucky as to have mine reboot) its not bad, not bad at all. Unfortunately I need my GPS, I am a truck driver and rely on my GPS.
I think honestly its an issue with dual cores right now, I would wait for a bit like others have said and pick up something a bit later. Perhaps even wait for ICS since I believe that will be more optimized for dual and quads.
Its your gamble. If you dont mind possibly sending it back, trying out another one with the clear understanding that its a crap shoot at best if its going to work or not go for it. Me personally? I would not buy it again knowing what I know now and what I have been through with this phone.
Click to expand...
Click to collapse
I totally agree with this. The people in this thread that are urging the OP to go out and get this phone are not being realistic. Some people don't want to keep swapping phones until they get one that doesn't malfunction. Sure the G2X is a great phone WHEN IT WORKS. The problem is those times when it IS NOT working. For people who are locked into their phone and can't leave this may be tolerable. For people who don't mind having to hack their phone for it to have any semblance of reliability may be tolerable. However, for many people that is unacceptable. I think it's best that the OP at least be made aware of the reality of the situation (the state of the G2X and other phones coming soon) and let him make his decision. My opinion is that it doesn't make sense to jump on board with a phone that may potentially have to swap and swap over and over...a phone that even T-Mobile doesn't really want to offer support for anymore. To me it makes more sense to wait since there are better devices coming out in the near future.

If you're going to leave it stock then you may have issues. If you're planning to mod it and flash alternative roms then you're going to love the phone. The hardware is amazing. LG/T-Mobile's version of the android software is buggy.
G2X CM7

phburks said:
If you're going to leave it stock then you may have issues. If you're planning to mod it and flash alternative roms then you're going to love the phone. The hardware is amazing. LG/T-Mobile's version of the android software is buggy.
G2X CM7
Click to expand...
Click to collapse
What he said is correct, stock form doesn't make the hardware justice. I have a vibrant and got my wife the g2x. The first one we got we returned due to random restarts and signal loss. Second one worked ok but returned and cancelled contract because Costco had it for half the price with accessories included. Now my wife hates me tinkering with her phones which I love to do. But after so much complaints from her about not receiving or able to make calls and phone slowing down I convinced her to let me install a custom rom. I installed eagleblood 1.05 and she hasn't complained once anymore and after setting it up and going back to my vibrant which I also run a custom rom and kernel, made my vibe seem to move slow as a turtle. And the screen just looked so much more vibrant as well. It also felt much more "comfortable" , "sturdy" in my hand than my vibrant. Bottom line is if you are lucky enough to get one that doesn't have hardware problems and you are willing to install custom roms on it, then go for it otherwise I would suggest you stick with your vibrant.
Sent from xda app on vibrant running trigger 3.3 beta2 with BALI 1.8.7 kernel

I am not even going to read all the posts but all I will say is this. Forget the G2x and get another device, preferably the Sensation.
Sent from my HTC Sensation Z710e using XDA Premium App

In my opinion, one in 3 or 4 of the original phones are good. I've ended up with one of the good ones after 5 tries.
As Sarni sez', this phone is a beast. Does everything I ask of it. Love the full page internet with Dolphin hd. I sold my Sensation and never looked back.
Now LG.......they just stink period.
But my G2X is awesome, everything works. I'm still on Froyo and rooted, I don't want the update.

[Q] Stock Inspire constant Shut Down

So my wife is out of town and i just got a frantic call from her on her moms phone telling me that her Inspire is constantly been shutting down.
We live in Texas and she's visiting family in Ft. Lauderdale since before Christmas. She's said since she's been there that the phone has been acting wonky, but starting today the phone will not stay powered on when not on the charger.
When it's on the charger she says she has 80% battery life, but when she unplugs it and tries to do something with it the phone powers down.
She's done the battery pulls, she's cleared the cache and removed unnecessary apps. I'm really not sure what to tell her other than go to AT&T and get a different battery, and fi that does't work - plug it into your laptop, copy all of your pictures and necessary data then do a factory reset.
Any other advice from more experienced members?

Sounds like your on the right track. You could try downloading the ruu from HTC as well and do a clean install. If all else fails just do a warranty.

I had the same problem. It was the battery, bought a new stock HTC battery and it works perfectly don't try a reset or any of that. You will lose you're stuff, tell her to just charge it until she can get it replaced I kept mine on charger for 4 days until I bought it and got it in the mail. Phone works perfectly now
Sent from my Inspire 4G using xda premium

We had to get the screen replaced so AT&T wouldn't help her because hey could tell it's been opened
It was opened about 4 months ago, and has been working fine until she went to Florida. She has had battery issues though since she go the device back in February.
She said the AT&T person tried to do a factory reset and that "it wouldnt take" which i found was odd. More than likely the AT&T person was doing it while the phone was on, rather than doing the volume down + power button to load into recovery and do it that way.
Anyone know why a factory reset wouldn't go through?

Selecting it through the phone just boots into hboot to finish the process, but if the phone is freezing and powering down it would probably keep it from completing. Try it through hboot. Did the att guy at least test a different battery in the device? Some of those att employees really shouldn't be helping people troubleshoot. Too bad they aren't all as educated as zel.

Gizmoe said:
Selecting it through the phone just boots into hboot to finish the process, but if the phone is freezing and powering down it would probably keep it from completing. Try it through hboot. Did the att guy at least test a different battery in the device? Some of those att employees really shouldn't be helping people troubleshoot. Too bad they aren't all as educated as zel.
Click to expand...
Click to collapse
They didnt even entertain the idea of a different battery. They took the battery door off and could tell that it had been opened. Right then and there they basically sent we can't help you because it's out of warranty and HTC will charge you full price for a new phone, but then whispered to her that she could go to a local shop.
Needless to say i was a little pissed that they wouldn't even let her try a different battery.

MikeIsCore said:
They didnt even entertain the idea of a different battery. They took the battery door off and could tell that it had been opened. Right then and there they basically sent we can't help you because it's out of warranty and HTC will charge you full price for a new phone, but then whispered to her that she could go to a local shop.
Needless to say i was a little pissed that they wouldn't even let her try a different battery.
Click to expand...
Click to collapse
That is one of the risks of Modding your phone or someone else's. All support now relies on the phones owner.
As for the rep. He couldn't do anything without possibly losing his/her job. I used to work for them so I really can't blame the employee.
Now for her prob the only thing I would suggest is that she get another battery which may or may not be the issue.
Why was it opened? If you don't mind me asking?

zelendel said:
That is one of the risks of Modding your phone or someone else's. All support now relies on the phones owner.
As for the rep. He couldn't do anything without possibly losing his/her job. I used to work for them so I really can't blame the employee.
Now for her prob the only thing I would suggest is that she get another battery which may or may not be the issue.
Why was it opened? If you don't mind me asking?
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The screen was replaced.

zelendel said:
That is one of the risks of Modding your phone or someone else's. All support now relies on the phones owner.
As for the rep. He couldn't do anything without possibly losing his/her job. I used to work for them so I really can't blame the employee.
Now for her prob the only thing I would suggest is that she get another battery which may or may not be the issue.
Why was it opened? If you don't mind me asking?
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Tx Redneck is correct. As I stated the screen had to be replaced.
I understand about the rep not being able to do anything because of potential job loss, but does that mean they can't even let her borrow a battery to test it?

MikeIsCore said:
Tx Redneck is correct. As I stated the screen had to be replaced.
I understand about the rep not being able to do anything because of potential job loss, but does that mean they can't even let her borrow a battery to test it?
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By the rules as much as I hate to say it. Yes. If they see that the phone was modded they cant even allow the use of another battery for testing. I normally kept a few extra personal batteries to help people out but had to do it off the clock. ATT is very strict about it.
I was written up once when I was helping someone with an issue and my boss looked over my shoulder and noticed the sticker was missing. HE asked me if I noticed and I said yes i did but it had nothing to do with what I was helping with. He took the phone, handed it back to the owner, said sorry there is nothing we can do for you. Then sent me home and when I came back in I was written up with a final warning.

zelendel said:
By the rules as much as I hate to say it. Yes. If they see that the phone was modded they cant even allow the use of another battery for testing. I normally kept a few extra personal batteries to help people out but had to do it off the clock. ATT is very strict about it.
I was written up once when I was helping someone with an issue and my boss looked over my shoulder and noticed the sticker was missing. HE asked me if I noticed and I said yes i did but it had nothing to do with what I was helping with. He took the phone, handed it back to the owner, said sorry there is nothing we can do for you. Then sent me home and when I came back in I was written up with a final warning.
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Well that sucks. Appreciate the information though. Thanks Zelendel.

MikeIsCore said:
Well that sucks. Appreciate the information though. Thanks Zelendel.
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Yeah it does. No prob.

Once she's returned from her trip i'll come back and post whether or not i was able to fix the issue or if we need to procure a new phone.

[Q] Should I format internal SD before ODIN?

I've basically had it with my Skyrocket, or rather, the Skyrocket that I have. It has always had atrocious battery life, exhibited weird behavior (like today when it lost nearly 20% of its battery in about 2 hours, and claiming the PHONE component was the prime culprit when I hadn't made a phone call) and also even after I unlocked the damn thing I still can't get it to force to 2G (yes I'm using an Unlocked RAT as well.) I'm still under warranty so I want a different one even if it is refurbished.
Anyways, I know the whole deal of using ODIN to return to Stock and making sure the Flash Counter isn't tripped, but in this day and age I'm paranoid about tech stuff having personal stuff getting stolen, so I'm tempted to wipe out the internal SD card, but I don't know if this is necessary and/or potentially harmful. Can I boot into Recovery and have it format my internal card, then ODIN back to Stock, or will this just cause more problems than it's worth?

dvandam said:
I've basically had it with my Skyrocket, or rather, the Skyrocket that I have. It has always had atrocious battery life, exhibited weird behavior (like today when it lost nearly 20% of its battery in about 2 hours, and claiming the PHONE component was the prime culprit when I hadn't made a phone call) and also even after I unlocked the damn thing I still can't get it to force to 2G (yes I'm using an Unlocked RAT as well.) I'm still under warranty so I want a different one even if it is refurbished.
Anyways, I know the whole deal of using ODIN to return to Stock and making sure the Flash Counter isn't tripped, but in this day and age I'm paranoid about tech stuff having personal stuff getting stolen, so I'm tempted to wipe out the internal SD card, but I don't know if this is necessary and/or potentially harmful. Can I boot into Recovery and have it format my internal card, then ODIN back to Stock, or will this just cause more problems than it's worth?
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Yes you can I have reformatted my internal several times before using Odin personally I just mount our to the pc and format that way. Spector7 has done they CWM using format emmc and said out worked fine but emmc is at your own risk I just format they pc
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Okay next stupid question...
Would it not be easier to just install a Stock Rom then install Stock Recovery to get my phone back to regular state as mentioned here after I do a formatting, as opposed to going through all the ODIN stuff, which, if done wrong, can trip the flash counter more easily and thus leaving me with some explaining to do at the AT&T store?

dvandam said:
Okay next stupid question...
Would it not be easier to just install a Stock Rom then install Stock Recovery to get my phone back to regular state as mentioned here after I do a formatting, as opposed to going through all the ODIN stuff, which, if done wrong, can trip the flash counter more easily and thus leaving me with some explaining to do at the AT&T store?
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I would Wipe after stock rom modem and recovery that way if it bricks att will need to fix it
Use the CWM method.

Well I returned to stock and am planning on going to AT&T after work to demand a replacement. Maybe I can use my charm and wit to negotiate into getting an upgrade to a S3 if they don't have any Skyrockets in stock, but then again I'm a guy who plays the lottery, so I'll keep my expectations in check. Worst case scenario and they just turn me down I'll brick the damn thing intentionally and then say "Oh it stopped working after the most recent update." Wish me luck.

TBQH, I'd just brick it in Kies by restoring to 2.3.5 and unpluggig during the ICS update. Tell them that you were updating to 4.0, and the thing wouldn't turn back on afterwards. If nothing else, AT&T will help get things with Sammy in order.
I wouldn't even bring up the other problems
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T.J. Bender said:
TBQH, I'd just brick it in Kies by restoring to 2.3.5 and unpluggig during the ICS update. Tell them that you were updating to 4.0, and the thing wouldn't turn back on afterwards. If nothing else, AT&T will help get things with Sammy in order.
I wouldn't even bring up the other problems
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Sorry I have no idea how Kies works (never had a need to use it as I just flash everything) That's a program you install on your CPU right and then do the update by downloading in Kies and then plugging the phone into the CPU to download to it?

dvandam said:
Sorry I have no idea how Kies works (never had a need to use it as I just flash everything) That's a program you install on your CPU right and then do the update by downloading in Kies and then plugging the phone into the CPU to download to it?
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Correct go too the android development thread and check out Vimcom stick alright so just check it or its not bad
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Looks like I may have given myself a reason to return it before I could intentionally brick it via Kies..
I just ODINed back to stock and now the device is stuck in a boot loop. I double checked the download mode and it didn't trip the counter, so at least they can't accuse me of messing with it in that regard. I do hope that a new phone helps my problems, because quite frankly it's hard to stick with the Skyrocket in general after seeing the smoothness of the Galaxy Nexus (which my wife has) or the robust beast that is the SIII. I swear though if the Nexus 4 had LTE I'd have already ordered it, paid for same day shipping, and taken the entire day off to be able to play with it. Oh if ONLY they had included LTE... I would have paid $100 extra for that even..

Update on this..
Brought it to my local store, only to be referred to the one and only repair center in the state. They said they were going to try and restore the stock firmware onto the device. I started to get worried as I thought they may be able to undo what I had done. About 15 minutes later they gave up. I think they were trying to use Kies as opposed to ODIN. I didn't want to give on that I really knew my way around the phone and may have done the work myself. Anyways they gave me a new phone and sent me on my way.
I flashed CM10 M2 on my device again. As far as battery life goes.. it seems pretty comparable to what I had before. At this point I don't feel like going back to get yet ANOTHER Skyrocket. I suppose I'm just stuck with this battery life forever.
On a side note, even though for many of us this may be common knowledge, for everyone else, if your device is bricked, whether intentional or not, MAKE SURE YOU WIPE YOUR FLASH COUNT BEFORE BRINGING IN FOR SERVICE! The first thing the tech people are going to do is put your device into Download mode and hook it up to a CPU to flash original firmware. Unless they're COMPLETELY ignorant or don't care, if they see that custom Rom counter tripped then they're not going to touch your device.

dvandam said:
Update on this..
Brought it to my local store, only to be referred to the one and only repair center in the state. They said they were going to try and restore the stock firmware onto the device. I started to get worried as I thought they may be able to undo what I had done. About 15 minutes later they gave up. I think they were trying to use Kies as opposed to ODIN. I didn't want to give on that I really knew my way around the phone and may have done the work myself. Anyways they gave me a new phone and sent me on my way.
I flashed CM10 M2 on my device again. As far as battery life goes.. it seems pretty comparable to what I had before. At this point I don't feel like going back to get yet ANOTHER Skyrocket. I suppose I'm just stuck with this battery life forever.
On a side note, even though for many of us this may be common knowledge, for everyone else, if your device is bricked, whether intentional or not, MAKE SURE YOU WIPE YOUR FLASH COUNT BEFORE BRINGING IN FOR SERVICE! The first thing the tech people are going to do is put your device into Download mode and hook it up to a CPU to flash original firmware. Unless they're COMPLETELY ignorant or don't care, if they see that custom Rom counter tripped then they're not going to touch your device.
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Did you get a brand new phone or a refurbished?
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Not sure. I'd guess refurbished as they basically had buckets in on their wall that had a wide assortment of various phones for replacement. Overall though I'm not going to fight over refurbished vs getting a brand new one. I could just as easily get a bad refurb as I could get a lemon new.
Honestly at this point I'm more annoyed with the lack of "snappiness" of this phone. As I said it doesn't help that my wife has a Galaxy Nexus (which quite frankly even ran ICS better than my Skyrocket ever did) so to see how my system is "supposed" to run and not have it just bugs me. Seeing the Galaxy S3 in action makes me so envious with that gorgeous screen and snappy response just makes me regret more and more that day nearly a year ago when my 21 month old for grabbed my Nexus One and I didn't tackle her before she threw it down the stairs. Being forced to buy a phone well before I wanted to buy a new one as I wanted to wait for LTE deployment in my area, (which I STILL don't have BTW) and now regretting a year later just... ugh.. For all the crap Apple gets with their phones, at least it's easy to pick out which phone of theirs is the best available at any given time, and (assuming they don't change to the iPad release schedule) you can feel confident it'll stay top of the line for a year.
Sorry for the /rant there

dvandam said:
Not sure. I'd guess refurbished as they basically had buckets in on their wall that had a wide assortment of various phones for replacement. Overall though I'm not going to fight over refurbished vs getting a brand new one. I could just as easily get a bad refurb as I could get a lemon new.
Honestly at this point I'm more annoyed with the lack of "snappiness" of this phone. As I said it doesn't help that my wife has a Galaxy Nexus (which quite frankly even ran ICS better than my Skyrocket ever did) so to see how my system is "supposed" to run and not have it just bugs me. Seeing the Galaxy S3 in action makes me so envious with that gorgeous screen and snappy response just makes me regret more and more that day nearly a year ago when my 21 month old for grabbed my Nexus One and I didn't tackle her before she threw it down the stairs. Being forced to buy a phone well before I wanted to buy a new one as I wanted to wait for LTE deployment in my area, (which I STILL don't have BTW) and now regretting a year later just... ugh.. For all the crap Apple gets with their phones, at least it's easy to pick out which phone of theirs is the best available at any given time, and (assuming they don't change to the iPad release schedule) you can feel confident it'll stay top of the line for a year.
Sorry for the /rant there
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You're confused.
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