I have an HTC Trophy on Verizon. I have Mango version 7661.WP7_5_Trial installed. When I go to Zune it says I can update to Mango version 7712 and so I do. I get stuck at step 6 "Restarting Your Phone..." and the phone will reboot into the "Connect to PC" image. From there it does nothing. I have waited 60 minutes and it still doesn't do anything.
Please tell me how to get around this because I really want to update to 7712 :-(
P.S: I have tried this on two completely different machines. An HP Pavillion g6 running Ubuntu 11.04 via Windows XP SP3 emulator and a brand new Dell desktop pc running Windows 7. Same result on each.
Edit:
I guess 11th times the charm. Finally updated to 7712. It sucks, however, I somehow lost all my backups and I guess this will be the last kind of Mango I get for a long long long time
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I'm so pissed
Last week my iphone broke, so I've been trying to get my old 8125 to work.... It was working fine, and I had this old NBD OS on there, WM6
well it was very unstable, so I figured I put 6.5 on this thing...
I downloaded the XD-2's 6.5 OS and now as soon as 'updating the ROM' status bar comes up the RUU freezes up at 0%... I get the 'Room Update Uitlity has stopped working' message...
I have a 64 bit Vista that I tried this on, and also tried it on the Windows 7 (32bit) laptop... same reults
can anyone please help me?
and on top of this, when I synched it, it deleted ALL my contacts that I had to put one by one from the iphone =/
the phone is fully unlocked, and is upgraded to IPL SPL 2.26...
anyone, pretty please?
Update your Wizard in Windows XP 32bit! I never get Vista 64bit or 32bit upgrading method to work. There is nice step by step manual but it never worked for me. I tricked it with upgrading from Windows XP running in vmware Drivers in XP and Vista are different, that is why it did not worked. There are drivers for Vista both 32 and 64 bit, but it is not signed so it prevents Vista to use it. Microsoft wants lot of money for signing drivers!
Alright everyone, so I got my invite from Microsoft last night to the Mango beta update. I've carefully followed all of the installation instructions, and on the last step when you need to update the phone to 7661, Zune seems to be hanging at step 8 for me (Restarting Your Phone) - it's been hung on this step for about an hour now. What's ironic though is that the phone has already restarted. It successfully booted into the user UI, and I checked the version number to make sure that it's the Mango beta (sure enough, it shows 7661). Also, on the phone I received a message saying something to the effect of "Update completed" or "Update successful". However, even with all of this Zune still appears to just be sitting on Step 8 of the update process. I have not dared to disconnect the phone from the USB cable, so I figured I would come here to ask first to see what exactly I should do (or if I should just wait some more ).
UPDATE: Issue has been resolved. Phone updated to Mango successfully!
I am also stuck similarly. Step 8 (though step 8 for me says installing updates and my phone has not rebooted).
Did you just wait it out?
Thanks!
[Update] I waited it out and it went to step 9 after around 30-45 mins. Took another 5-10 minutes to complete the updates
So I had my HD7 running the RTM of Mango and was having issues syncing with Zune so I did a 'reset your phone' from the 'about' settings menu.
When I was setting it back up zune installed a "HTC Update for Windows Phone". I considered yanking the cord out for fear I was being downgraded back to NoDo but I decided to let it go.
After the process completed I found I was still running Mango??
How can I tell if I am still on the RTM or if I got some other update? Can someone post OS version, Firmware, Radio etc from an HD7 running Mango RTM?
What you got was a firmware update from HTC, not an OS update from Microsoft. Even though they are both distributed via Zune, they are not related at all. Even the infamous "Walshed" phones earlier this year were able to receive firmware updates, even though they could not receive any OS updates.
do you have wifi tether now? because afaik HTC finalized their 7720 before the feature was added and they were due to update their drivers or sumth before the feature could be supported. just iirc. cant check my mozart since its up with the warranty guys.
Wifi Tether
I am sure HTC have confirmed the Wifi Tether will not be avaialable on 1st gen phones
Even if they are on Mango
There is a link on XDA somehwre
Not true, first gen devices just need another update after 7720.
Sweet - I will look forward to it then
I still feel like it was more than firmware but since I don't know how to tell...
Either way, things seem different. The selection of ringtones is different, the Engadget app works again and my music is not freezing between tracks while the screen is locked anymore.
Sounds good, I take it your phone wasn't unlocked when you reset ?
When I reset I lost unlock
Sent from my Unlocked HD7 running 7720.68 RTM via XDA Windows Phone 7 App
Evening people, im seeking some advice as im trying to update to mango 7720 from isv 7403
**step 7 of 9 installing update is where its failing the white bar at the top is only reaching half way then i step 1 of 2 appears with restarting your phone then the error code**
i have searched on most windows 7 forums and tried some tricks as suggested as time zone reserved space take sim out update drivers virus/firewall off uninstall/reinstall zune nothing is working ..called microsoft they are not familiar with the code...any other ideas or tip i would be grateful..its been 72hours i been at it.
Anyone come across this code? thank you for any advice
i met the same problem, anh havent solved yet.
Im trying the last time, try to wait for the phone restarting step (7of9) patiently
I have the RTM build installed and I came from the beta version. My phone has yet to receive the firmware update from HTC to let the HTC mango apps install. My wife has the same phone, went from nodo to RTM and she to the fw update a month ago.
I think I must have changed my provisioning in order to get the beta. How do I change it back, preferably without having to hard reset the device.
Many thanks in advance.
What did you do to get to the beta version? If it was just using the official tools, you should be fine. If you used a tool off XDA or a similar site, which one was it?
You could try Ansar's U2M7720 app, I guess, though I don't know if it will work for you. My phone got prompted for the retail build (from the beta) a month or so back. You can always try connecting it to Zune and doing the "pull-the-plug" trick, too.
Also, be wary of the latest HTC update. It will prevent apps like TouchXplorer from working. Specifically, it breaks the HTC ComRegRW.dll and ComFileRW.dll libraries. COMDMXML.dll, used for ProvXML, seems to still work, though. The big problem is that this means you can't use Connection Setup to interop-unlock your phone. If you interop-unlock on 7720 before installing the HTC update, you will keep interop-unlock. However, if you get both updates together (which is how MS is now pushing them out), or if you later lose interop-unlock for any reason, you won't be able to get it back!
I have tried pulling the plug for hours and it never works. Very annoying as I have got it to work with other peoples phones which have not had RTM on them.
When I went to the beta I used provision.exe and the beta version of mango. What should I do from here?
Update your Zune
I did update zune but nothing. In the end I pushed the cab file of the firmware to the device, big improvement, smoother and louder. Still not sure if I have the right provisioning but my device is bang up to date for now.