Let me just start by saying I've never seen a worse program than LG's tool for updating software. First of all, why does it keep downloading drivers every time you turn it on? Cant it just keep them on the hard drive of ur PC? Never mind..
I used the program to upgrade my t-mobile g2x from stock rooted 2.2.2 to official GB and in the process of it, the program just crashed for a random error. I waited about 15 minutes for the phone to do anything but it just says S/W Upgrade, Please wait while upgrading... Pull out the battery, turn back on, it says the same thing. Doesn't go into recovery cuz itz been deleted when pathetically attempting to upgrade to GB!!
My netbook still recognizes the phone when it is plugged in, but won't upgrade or do anything but stay on s/w upgrade screen.
Wat DO?
Call in for a replacement you got a year manufacturing warranty. An while you wait for the new phonejust try and fix this problem no sense of waiting just to find out it can't be fixed .
Sent from my HTC Sensation 4G using XDA Premium App
Or spend 10 seconds searching the forums.
http://forum.xda-developers.com/showthread.php?t=1180331&page=8
Related
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
probably a faulty unit. get it fixed under warranty.
dont think i will be able to tho as i have put software onto it and i might be able to blag that it was faulty
I Would just plug the thing into your PC, and run the ROM upgrade,
Take this for what it is. One person with a stock captivate phone who had problems.
He claims he didn't stop the update half way through the process or anything like that.
the latest software update from at&t bricked my ****ing phone. ***** i talked to through online at&t chat said it's the manufacturer's fault when it's really not. who do i contact to replace the phone?
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He was asked if this update included 2.2...
i have no idea. i think it was just a gps update. the thing is i'm running a completely un-modded phone. this is ****ing bull**** if i have to pay money for something that samsung/at&t ****ed up. it's completely bricked. won't boot, won't power on, won't even charge. tried reseating the battery and sim card a dozen times and i tried doing the volume buttons + power button boot thing and it's just ****ed.
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comment from someone else
AppSmasher says: September 22, 2010 at 11:23 AM
Updated my Captivate and it’s working great. I have heard of those that cancel in the middle of the update could experience problems – some even claim it bricked their phone.
so bro, tell us the truth.. Did you turn off ur phone or cancel the update mid way?
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he was asked to check here for help...
i saw the thread. i dont think there's anything i can do. it won't boot into recovery or download mode. it's like completely dead.
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i never said it was forced. i read a post about froyo maybe being available so i clicked the 'software updates' thing and it said an update was available. it downloaded and said it was going to reboot the phone to presumably install it. the phone rebooted to a white screen with a blue loading bar and said 'update failed.' now it no longer powers on or even recognizes being charged.
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I can attest to the update bricking. I did cancel the download half way to turn on wifi and figured it would be simply restarting the download, but instead it started installing what was there and it stated it was going to restart so I let it and then nothing happened...tried taking the battery out and tried getting into download mode to no avail. Anyone got any ideas?
Yeah call att. Sorry bro looks like its dead dead
Sent from my SAMSUNG-SGH-I897 using XDA App
tytdfn said:
Yeah call att. Sorry bro looks like its dead dead
Sent from my SAMSUNG-SGH-I897 using XDA App
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the poor guy did call AT&T. It's at the top of the post. They said they weren't responsible.
Citznfish said:
the poor guy did call AT&T. It's at the top of the post. They said they weren't responsible.
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He spoke to the wrong person then and should call back. Mine is broken also, and it's past the 30 days, so all I could get was a refurbished one. Better than nothing. I'm never doing an OTA update again. Flashed my phone upwards of 20 times and if something messed up I could alway reset to download and re-flash.
majinzen said:
He spoke to the wrong person then and should call back. Mine is broken also, and it's past the 30 days, so all I could get was a refurbished one. Better than nothing. I'm never doing an OTA update again. Flashed my phone upwards of 20 times and if something messed up I could alway reset to download and re-flash.
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This.
I went to the warranty and repair center in my area (dunno if everyone has one?) and they have ordered a new (refurb?) captivate for me. As long as it works and isn't too beat up, I don't really care. I'm just sick of this E63. lol
is the internal 16gb an internal memory card? Maybe if it is, you can pull that out and rebuild the whole OS of the phone through another source such as a card reader.
I tried the update on my phone. It's rooted and set up for sideload as well as a few other hacks.
However, I only bought my phone about 3 weeks ago. The update has failed 4 times for me, then i checked the existing firmware on the phone. It's already at I897UCJH7.
Take it for what it's worth.
Mine is totally stock and it was also bricked last night. I tried everything to fix it but it is completely dead. I tried the update last night and didn't interrupt it at all. The progress bar made it to 50%, stalled for a minute and then gave a message that the update failed. It tried to restart and it went completely dead. I've tried using Odin, but nothing happens. sin
I also called AT&T and was initially less than pleased after I was told to call Samsung for a possible fix. I told CS that I didn't buy the phone from Samsung and that I wasn't calling them, since it was an AT&T problem. I finally got someone to authorize a return and my new one should be here in a couple of days, but the fact that this thing was totally bricked so easily because of an official update is ridiculous.
The only updates out there is JH7/2.1. Bricking phones while OTA update to JH7 is nothing new. Just check all the JH7 threads. Stay away from OTA updates for now.
You won't get 2.2 OTA update until weeks after it is talked about all over the place.
A-Rob said:
Mine is totally stock and it was also bricked last night. I tried everything to fix it but it is completely dead. I tried the update last night and didn't interrupt it at all. The progress bar made it to 50%, stalled for a minute and then gave a message that the update failed. It tried to restart and it went completely dead. I've tried using Odin, but nothing happens. sin
I also called AT&T and was initially less than pleased after I was told to call Samsung for a possible fix. I told CS that I didn't buy the phone from Samsung and that I wasn't calling them, since it was an AT&T problem. I finally got someone to authorize a return and my new one should be here in a couple of days, but the fact that this thing was totally bricked so easily because of an official update is ridiculous.
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way to revive a several month old thread...
It tried to install the update, got to 50%, rebooted and told me that the update failed and that nothing happened to my phone. Why did it fail and when will the update work, if ever?
Well the first time I tried to download, my stock rom was Rooted and Bloatware was removed and the update failed to install at 99%. Then I one click back to stock and I got to 50% and failed! I just installed the rom from samfirmware and no issues, I just need to get a hold of an old version of titanium backup!
HTH,
Charlie
anyone? 10char
I tried again to update, it got to the update screen, after a while it said "Perparing" then "update failed phone will reboot". Whats wrong?
i got to 100 and then said failed,
im rooted
caelestis2 said:
anyone? 10char
I tried again to update, it got to the update screen, after a while it said "Perparing" then "update failed phone will reboot". Whats wrong?
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im having the same problem and i cant find anything on how to fix it
caelestis2 said:
It tried to install the update, got to 50%, rebooted and told me that the update failed and that nothing happened to my phone. Why did it fail and when will the update work, if ever?
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Same thing here. I am rooted with the one click root from these forums.
One thing I have noticed in general is my reception is worse with the Captivate than with my old iphone 2g. Also battery life is worse as well.
I hate Apple and love the Captivate. But if this keeps up any longer I am off to verizon and the Droid X. A coworker has it that sits right beside me and its great. He just got the 2.2 update yesterday and everything went fine. Also he can check for an update whenever he wants instead of every 24 hours like ATT. I will pay to get out of my contract and either put this phone on ebay or chunk it.
Maybe this phone can be the first test of my new rock skip app. Here's the idea... you skip your phone like a rock across the water and it records how many skips it took! LOL
I know how you feel, but you have to try to keep a sense of humor through all this!
I mean think about it, we are all driving ourselves crazy trying to figure out how to get the phone to install an update. Hours and hours wasted trying to figure out why the install fails.
And if we ever do get the update to install, no one really even knows for sure if it does anything beneficial....you know you may have a point....another phone is sounding better and better...umm where do I download this rock skip app...
failed at 99 then at 50
I had same experience as another user, rooted, failed at 99%, now gets to 50% then fails. However firmware listed as new version. Also, GPS fix is now SCARY FAST, 3 second inside a building supper accurate, no, error bubble. Quick office for captivate now shows up in market. Media scanning is at least 5 times faster. I think the update actually succeeded for me even though it said fail.
I'm having the same problem. I download the update but it gets to preparing and it fails. Anybody know a reason why? I'm rooted and removed bloatware.
Sent from my SAMSUNG-SGH-I897 using XDA App
You guys got farther than I did. I have not received the push notification. Yesterday I initiated the pull for the update over wifi, and the download never started -- it just said connection in progress and hung... no error message. Then I had to wait 24 hours. Today, I initiated the pull over wifi, and after about 30 minutes the download started, but the download hung at 14% an hour ago. I called AT&T, and they said they had no info, please call Samsung. I called Samsung, and they said they had no info, please call AT&T. So nobody can tell me why I cannot get a measly little download to complete, nor can the tell me when or if I will get the OTA push. I guess I can try the download every 24 hours and maybe one day it will work.
You may have better luck if you try to use Edge or 3g to download the update. I can't get the update to install but I can get it to download not on wifi but on 3g. Might help.
I have a 2 month old AT&T Captivate and about a month ago I loaded the Andromeda v2.0 MOD and love it. Everything was working fine until about a week ago when my external speaker stopped working. I turned to the Andromeda programmers and one of them had me upgrade to v1.2 but that didn't help and they helped me downgrade back to stock so I can turn the phone back to AT&T.
But along the way something happened and now the AT&T white flash screen just flashes on and off every two seconds. I've tried every process on this web site including building a JIG to force the phone into download mode but that didn't work either.
It's now in what I'm told is Bootloop. Does anyone have any idea how to get this crippled Captivate back to stock?
Thank you.
If it is just stuck at the white screen, take it back to AT&T for a warranty replacement. Tell them that you were trying to upgrade it to KB1 Froyo through Kies, when it failed. A bit unethical, I know, but the phone was going to go back anyway for the speaker issue.
Sent from my SAMSUNG-SGH-I897 using XDA App
im a noob any1 no how to fix this problem?
some basic troubleshooting. Pull the battery out for a minute or two, put it back in, try to turn it on. alternatively, make sure the battery is not shot, plug phone into charger and try to turn on while charging.
na its none of that I had rooted it with superoneclick then ssomething went wrong it said invalid sim so i looked into the baseband neways i ended up flashing stock it worked till i powered down after that i never powered back up now i cant even get it in software upgrade mode ? any thoughts
Fastboot with a PC connection perhaps? It's a way to install packages/images from PC. familiar? I am not knowledgeable in it, Ive only done it a few times, but there is tons about it in the forums.
For the lgp999, it has tegra, so a different method to root is required. You have to have nflash or something of the like. At least this was the case when I rooted mine 2 weeks ago. Check it out on the forums.
Sent from my Sensation using XDA App