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Just got mine today, and unlike my Hermes & Kaiser it's unable to hold on to a T-Mobile signal in my lounge.
I wonder if it's faulty.
ROM version: 1.90.405.1 WWE
ROM date: 08/01/08
Radio version: 1.02.25.19
Protocol version: 52.33.25.17U
It's a possibility... I know I'm from the states, so different ballpark altogether, but mine has had much better reception (especially with holding 3G) than other phones I've used.
I would say after reading round the forums that the poor signal complaints all one one thing in common. T-Mobile UK.
I have the TYTN II as well on T-Mobile and it always has a good solid signal round my house with the 'H' showing all the time.
I got my Raphael today and reached the conclusion that T-Mobile must be having problems because the signal has been ropey to say the least plus it has been a struggle to get the 'G' to turn to a 'H'.
After reading the various discussions on here I can only put it down to the phone being a bit deaf. Lets hope HTC address this
Right two things.
a) I am on T-Mobile and have experienced the same thing. Slightly lower but not drastic reductions.
b) I spoke with T-Mobile yesterday and they said they were having some intermittent issues with their 3G network.
I've been having all sorts of trouble with web browsing on my Vario II over the last few months. The Touch Pro seems to be better but still not perfect, I'm probably going to change networks soon though.
I have a friend at work with an iphone 3G on O2 and he doesn't get very good 3G coverage in the office, but says it's fine at home. I think I'll move to Vodafone and see what they're like!
I aint too sure where we are at the moment with SPLs so not sure if it is wise to flash a different radio version yet, however it might be worth seeing if a radio update emerges to address these issues, gotta say where i am on vacation at the mo (Norfolk) has jack **** reception for TmobileUK.
Its full 5 Bars HSDPA back in York so when i get hold of my Raph i'll post some findings alongside my Hermes (TyTN) for comparison.
Is reception in Norfolk really that bad?
My brother can get a good enough reception to talk on his phone with Tmobile at our place there... While my phone on orange cant get anything at all...
I was told Tmobiles reception was better than oranges... :/
I was hoping i could get some sort for data connection working there.
Also has the Touch Pro got an Antenna plug inside it? So you could hook it up to a more powerful antenna?
Antenna location
Well I don't have Raph yet however I've seen a Manual.
It says that antenna o Raph is placed at the bottom of Raph's back. I think this is pretty idiotic because everytime you grab your phone you automatically cover the antenna.
I don't think that the poor reception is related to the T-Mobile network itself. I think the problem is the device.
If you read the other threads it's quite obvious that T-Mobile works better/fine with other devices (same SIM) as compared to the Touch Pro.
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
As the Diamond has similar problems I do not think it's a software issue, I think the problem is related to the slim housing (antenna setup) of the Diamond and as the Touch Pro is a takeover in lots of parts it might suffer the same problems.
Ok this doesnt sound good :/
Does the touch pro have an external antenna plug hidden inside the battery compartment?
Im not planning on carrying an antenna about with me all the time. But wouldnt mind one attached to my house in norfolk. Just so i can get some sort of data network.
So is there an antenna socket?
Most phones hide theres with a rubber plug.
foo said:
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
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Click to collapse
Don't be so sure... With my Pantech Duo I would hardly ever touch a 3G signal down in my basement, with the Touch Pro I get HSDPA most of the time I'm down here. Best phone I've ever used when it comes to reception...
NutsyUK said:
Ok this doesnt sound good :/
Does the touch pro have an external antenna plug hidden inside the battery compartment?
Im not planning on carrying an antenna about with me all the time. But wouldnt mind one attached to my house in norfolk. Just so i can get some sort of data network.
So is there an antenna socket?
Most phones hide theres with a rubber plug.
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Click to collapse
I BELIEVE I've heard of things you can get hooked up in a building where it receives signal at the top of the building (via an antenna) and amplifies it throughout (working similarly to a wireless router)... I think they use them in office buildings, to prevent loss of reception due to the sheer size of the structure. May be very expensive, but I haven't really looked into it. Anyone else heard of such things?
foo said:
I don't think that the poor reception is related to the T-Mobile network itself. I think the problem is the device.
If you read the other threads it's quite obvious that T-Mobile works better/fine with other devices (same SIM) as compared to the Touch Pro.
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
As the Diamond has similar problems I do not think it's a software issue, I think the problem is related to the slim housing (antenna setup) of the Diamond and as the Touch Pro is a takeover in lots of parts it might suffer the same problems.
Click to expand...
Click to collapse
Id wait to see if a Radio update eliviates some of the issues, remember we are on a fledgling STOCK device at the moment, same thing happened with the Hermes and it was remedied quickly once a radio update was released (with the 0107 radio bootloader in it).
@NutsyUK
Well we stayed in Hickling last year and I got full HSDPA around there which was a surprise, where we are im in a fringe area methinks since all 4 networks are crap here (Horning)......depends where you are going?
krabicka3 said:
Well I don't have Raph yet however I've seen a Manual.
It says that antenna o Raph is placed at the bottom of Raph's back. I think this is pretty idiotic because everytime you grab your phone you automatically cover the antenna.
Click to expand...
Click to collapse
I actually think this is quite a sensible location for it...
Yes, you would be covering the antenna if you are holding it "normally" i.e. browse web pages etc, but when you are on a call and you are holding it up to your ear you wouldn't be covering it at all because it's at the same end as the microphone! So at least having the antenna down there maximises your signal strength when you need it most!
After reading many posts saying that the Pro is weaker on TMobile I must ask which 3G band does TMobile operate on? Is it 2100?
I'm in Australia on Three's network and I must say the reception is very poor.
To the point I lose connection at times and have calls fade in/out.
This is coming from a P3600 which it replaced. That had better reception with one of the proven upgraded radio ROMs.
So I hope a future radio ROM upgrade addresses this, as I'm starting to really like this device.
My internet key for Three's mobile broadband which uses the same network can be right next to the Pro and have 4 bars (out of 4 or 5) while the Pro only shows 1 (P3600 generally has 1 bar less than internet key)
Mrjasjam said:
After reading many posts saying that the Pro is weaker on TMobile I must ask which 3G band does TMobile operate on? Is it 2100?
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Click to collapse
Use this site to check your local cell information (UK).
http://www.sitefinder.ofcom.org.uk/
THis is what i have found in my area
3G Network 2100MHz (umts)
TMob 1800MHz (GSM)
O2 900/1800MHz (GSM), 2100MHz (umts)
Voda 900/1800MHz (GSM), 2100MHz (umts)
Orange 1800MHz (GSM), 2100MHz (umts)
Tmobile must piggyback other networks umts as i am unable to find a Tmob cell with umts!!! If thats the case, its not the phone at fault. Maybe someone can check in their area that receives 3g on Tmobile.
Doing a quick search, it appears That Tmobile piggyback the 3G network in the uk, yet there are no reports of poor coverage on the 3G network.
The 3 an t-mobile HSDPA networks merged a while ago. So it would be interesting to know if the poor reception occurs with a 3 SIM. I would imagine that is shouldn't make any difference if they operate on the same band.
ardsar said:
Use this site to check your local cell information (UK).
http://www.sitefinder.ofcom.org.uk/
THis is what i have found in my area
3G Network 2100MHz (umts)
TMob 1800MHz (GSM)
O2 900/1800MHz (GSM), 2100MHz (umts)
Voda 900/1800MHz (GSM), 2100MHz (umts)
Orange 1800MHz (GSM), 2100MHz (umts)
Tmobile must piggyback other networks umts as i am unable to find a Tmob cell with umts!!! If thats the case, its not the phone at fault. Maybe someone can check in their area that receives 3g on Tmobile.
Doing a quick search, it appears That Tmobile piggyback the 3G network in the uk, yet there are no reports of poor coverage on the 3G network.
Click to expand...
Click to collapse
Its been the following for a fair while:
O2 and Vodaphone : GSM900
Orange and Tmobile: GSM1800
AFAIK all four use UMTS2100 for thier 3G services.
Virgin mobile uses the tmobile network also.
Three: UMTS2100
However Three works on the same network ID as the O2 3G service which seems to take priority, however that might be an old story now?? Al i can remember is that several colleagues were told this by Three when they complained about calls cutting off many times.
Never been aware of tMobile "piggybacking" the 3G network since they were the first to offer 3G with the other networks following suit? It wouldnt make sence by looking at the data rate tarriffs each network offers since Tmobile is the only one to offer unlimited HSDPA, which surely would suggest the intrastructure is thiers out of majority??
My info was from this article originally:
http://en.wikipedia.org/wiki/T-Mobile#United_Kingdom
It would definitely be interesting to know if the same problems occur with O2 etc...
I just switched to VZW, and I'm somewhat confused: should I be able to get data over CDMA? EvDO is 3G, are my options 3G, 4G, or bust? GSM has GPRS, which will faithfully deliver me data nearly wherever I am.
I don't know whether my VZW phone is simply mis-configured, or whether EV-DO is required for data access.
evdo rev a is verizon and sprints 3g
Is there anything slower than evdo on Verizon?
FFS one of you has got to bleeding know.
in some rare areas there might be evdo rev 0 witch is a tad bit slower.
1x which is national acesss and will be slower than dial up...
i almost never saw a "1x" / 1xEV-DO / cdma2000 icon on my phone during this trip. when i very rarely did see some icon on screen, it was usually 3G.
would you expect this on a somewhat-off-the-path road trip? i often had 5 bars, but still no data service; that seemed extremely odd to me coming from AT&T.
cdma has a 1x, it's like a gprs in gms
thanks for the help all. seems clear enough now.
now if only 1X had the availability/saturation of gprs, which seemed available basically everywhere.
Hello guys I have a question or maybe a problem....
When my phone is on the table (I'm not touching it) and type *#*#4636#*#* enter the phone info screen my signal srenght is different from the signal strength when I have it in my hand...
There is a difference like 10-15 db is it normal or my phone has a problem
like iphone4 deathgrip...
Normal hand attentuation. Your phone's antenna has to pull the signal through your hand.. Try to not block the antenna as much as possible.
The phone could also be on a weaker cell site or sector and is waiting for the signal to degrade to a certain point before it switches over to the stronger signal.. Happens often.
thanks for the reply
but does this happen to every phone
because I dont remember something like that to happen at my nokia or sony eric...
which Sony Ericsson/Nokia?
I know the TM506 has an antenna at the top half of the phone so your hand doesn't block the signal nearly as much as it would if it was at the bottom. Some Nokia phones, especially the old ones had the same design of the antenna at the top.
Are you on the 4G or 2G network?
For example nokia 5800 xm
3g network
so this is normal ? I dont get it if you are with 1 bar you get 0 bars when you hold the phone ....
Mad_Wolf said:
so this is normal ? I dont get it if you are with 1 bar you get 0 bars when you hold the phone ....
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Click to collapse
1 bar is not a strong signal to begin with. It's normal. The 3G network isn't as strong as the GSM network so the 5800 XM automatically had better reception because it was on the stronger GSM network and not the HSPA network.. unless you're not on T-Mobile USA?
I live in turkey
And as I know nokia 5800 xm also has 3g reception...
so the same must happen to nokia ?
or maybe its because of my selection in mobile network what is the "network mode" you use?
mine is gsm/wcdma auto...
Hello,
I have been seeing horrible quality of network service in my area on Ting. I have a white 32GB Nexus 5. I work in a three story building that seems to turn my phone into Digital roaming/CDMA 1xRTT network only going outside I barely get 3G. I have mapped it out and see more service in the area where people on Sprint are getting 4G LTE in the area or WIMAX. I was wondering if anyone on Ting/Sprint has the same issue.
I do see 3G on my commute and downtown Sacramento, California where I should see 4G LTE I am barely getting 3G 2 to 3 bars. Most of my day at work in Folsom, California area is all 1xRTT 2G or Roaming when inside my office, and lower end 3G outside. I have two 3G/WIMAX towers next to my area at work in Folsom and I should be getting some 3G.
I went through the cell network code to enable band 26, and band 41 and changed priorities on the band from 1 to 0 and individually tested each band in my area. band 41 seems to be the best and the others are pretty bad. Band 41 gets me -100 dBm, 99asu, 950ms ping on CDMA 1xRTT.
I now have it back to all priority 1 (Bands: 25/26/41) Band 26 and 41 enabled. I have updated my Profile and PRL multiple times.
I am running 4.4.2 with Xposed Framework version 1.5, with Franco kernel r33. I did see Franco kernel r34 and will probably flash the update ASAP to see if it works any better. I am not using any power save settings for cell network quality. I am also using a Spiegen slim-armor case and tried to see if it was interfering with signal strength, it wasn't.
So my question comes down to has anybody known a fix for getting solid 3G in an area where I should be seeing some LTE and atleast full strength 3G. I am barely seeing 2G most of the time. I am just crossing my finger it isn't an antenna issue with the phone itself.
Any help, tips, or tricks would be greatly appreciated!!!
adramalech707 said:
Hello,
I have been seeing horrible quality of network service in my area on Ting. I have a white 32GB Nexus 5. I work in a three story building that seems to turn my phone into Digital roaming/CDMA 1xRTT network only going outside I barely get 3G. I have mapped it out and see more service in the area where people on Sprint are getting 4G LTE in the area or WIMAX. I was wondering if anyone on Ting/Sprint has the same issue.
I do see 3G on my commute and downtown Sacramento, California where I should see 4G LTE I am barely getting 3G 2 to 3 bars. Most of my day at work in Folsom, California area is all 1xRTT 2G or Roaming when inside my office, and lower end 3G outside. I have two 3G/WIMAX towers next to my area at work in Folsom and I should be getting some 3G.
I went through the cell network code to enable band 26, and band 41 and changed priorities on the band from 1 to 0 and individually tested each band in my area. band 41 seems to be the best and the others are pretty bad. Band 41 gets me -100 dBm, 99asu, 950ms ping on CDMA 1xRTT.
I now have it back to all priority 1 (Bands: 25/26/41) Band 26 and 41 enabled. I have updated my Profile and PRL multiple times.
I am running 4.4.2 with Xposed Framework version 1.5, with Franco kernel r33. I did see Franco kernel r34 and will probably flash the update ASAP to see if it works any better. I am not using any power save settings for cell network quality. I am also using a Spiegen slim-armor case and tried to see if it was interfering with signal strength, it wasn't.
So my question comes down to has anybody known a fix for getting solid 3G in an area where I should be seeing some LTE and atleast full strength 3G. I am barely seeing 2G most of the time. I am just crossing my finger it isn't an antenna issue with the phone itself.
Any help, tips, or tricks would be greatly appreciated!!!
Click to expand...
Click to collapse
Go to about phone and check your Baseband version, if your modem driver is older you may want to upgrade it. Or if it is newer, potentially a downgrade has shown better performance as well. All depends.
Read this thread thoroughly and make sure you do a backup before doing anything and see if this helps.
http://forum.xda-developers.com/showthread.php?t=2514095
adramalech707 said:
Hello,
I have been seeing horrible quality of network service in my area on Ting. I have a white 32GB Nexus 5. I work in a three story building that seems to turn my phone into Digital roaming/CDMA 1xRTT network only going outside I barely get 3G. I have mapped it out and see more service in the area where people on Sprint are getting 4G LTE in the area or WIMAX. I was wondering if anyone on Ting/Sprint has the same issue.
I do see 3G on my commute and downtown Sacramento, California where I should see 4G LTE I am barely getting 3G 2 to 3 bars. Most of my day at work in Folsom, California area is all 1xRTT 2G or Roaming when inside my office, and lower end 3G outside. I have two 3G/WIMAX towers next to my area at work in Folsom and I should be getting some 3G.
I went through the cell network code to enable band 26, and band 41 and changed priorities on the band from 1 to 0 and individually tested each band in my area. band 41 seems to be the best and the others are pretty bad. Band 41 gets me -100 dBm, 99asu, 950ms ping on CDMA 1xRTT.
I now have it back to all priority 1 (Bands: 25/26/41) Band 26 and 41 enabled. I have updated my Profile and PRL multiple times.
I am running 4.4.2 with Xposed Framework version 1.5, with Franco kernel r33. I did see Franco kernel r34 and will probably flash the update ASAP to see if it works any better. I am not using any power save settings for cell network quality. I am also using a Spiegen slim-armor case and tried to see if it was interfering with signal strength, it wasn't.
So my question comes down to has anybody known a fix for getting solid 3G in an area where I should be seeing some LTE and atleast full strength 3G. I am barely seeing 2G most of the time. I am just crossing my finger it isn't an antenna issue with the phone itself.
Any help, tips, or tricks would be greatly appreciated!!!
Click to expand...
Click to collapse
Look for the modem thread (didn't see you post it so if you did, sorry), and try flashing the .15 radio. That seems to be the best. The stock 4.4.2 radio (.21 or .23 can't remember) sucks. I could be halfway between towers and drop to 3g and not get LTE at all. The .15 holds LTE as long as there is really an LTE signal just fine.
i just read that ting uses sprints network. that might be the issue there, as sprint isnt known to have great coverage nor great data speeds.
adramalech707 said:
Hello,
!
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Click to collapse
Sacramento is entirely legacy lucent equipment. Basically **** sucks and won't get better anytime soon till they cluster launch the area. They won't fire up anything (3g / 800 mhz / 4G LTE) until they cluster launch. They can't cluster launch the area until all 200 or so sites are fully upgraded which is a ways off.
B41 is running of old Clearwire sites for now and should be mostly done by around may but you cannot connect to them unless you force LTE only mode and do the PRL update work around (i.e. PRL update every time you reboot the radio) and even then it leaves much to be desired.
So your option is to stick it out on the ****ty legacy network or find another provider that suits your needs. ATT is running 5 mhz on LTE 700 B, Tmobile has a 10x10 FDD-LTE network on AWS that is spotty as **** in around south sac area and drops to Edge when you go indoors which is probably a no go for you.
Probably the best option for you is an ATT MVNO considering your needs are inside a building.
-- Though if you do stick it out Sprint has quite an amazing portfolio in the Sacramento area with full access to eSMR 800 (5x5 mhz FDD-LTE band 26) + eSMR 800 1xAdvance, 20 mhz of PCS A-F + the 10mhz of PCS G (5x5mhz FDD-LTE Band 25) along with 55mhz of BRS (2500) + innumerable EBS (2600). Right now they're running B41 on EARFCN 40978 which is about 2630mhz or smack dab in the EBS block.
Tmobiles is here at 40mhz of AWS and ~30 mhz of PCS + the 700A later this year. They run 10x10 for FDD-LTE Band 4 and DC-HSPA+ on the other 20 mhz of AWS. They run a single PCS 5 mhz WCDMA 3G carrier and the rest of the PCS is GSM. Their 700A Band 12 will be limited to about 3x3mhz FDD-LTE when they deploy later.
ATT has quite a mishmash of spectrum. 12 mhz of 700B Band 17 (5x5 mhz FDD-LTE), 700D block Band 29 which is unpaired and unusable, the Cell 850 A block, 10mhz of AWS good for 5x5 FDD-LTE on Band 4, and 20 mhz of PCS A + D which is split for numerous WCDMA 3G + GSM carriers. So they're probably going to run AWS LTE and aggregate it with their 700B block LTE and then moving onto refarming PCS carriers later. IE -a nightmare.
Take your poison.
I'm not in your area, but Ting has been swell for me in Minnesota. Sprint's coverage map shows NO LTE in the Twin Cities of Minneapolis & St. Paul, though it exists well to the west in rural MN. Imagine my surprise to get it at my home in Hopkins, at least 75 miles away from Sprint's nearest report of coverage. Phone service is unchanged from when I was a Sprint customer.
SomeTing wong
Sent from my Nexus 5
Yes som ting is wong
Firstly it looks like when you got your service you only provided them the ESN number which they can provide you 3G and 1X
however you need a sprint 4G lte sim to actually get LTE along with 3G and 1X ask ting about it.
Hello all, first post here looking for some help.
Note 4 android version 5.0.1 (won't allow me to update further)
I have a Verizon Note 4 phone I am using on T-Mobile network. I have been using the phone this way for over 30 days. I get 3-4 bars at any given time and the phone pretty much stays in the same area at all times (give or take 100feet). I get download speeds of 20-35mbs off of a Verizon tower so no problems with signal.
I live in a very rural area in Texas with only Verizon towers around.
My internet works great on the phone and USB tethered to my computer using FoxFi key app (original Verizon tethering won't work due to the T-Mobile sim).
The problem I have is when I make a phone call. As soon as I make a phone call the 4G LTE symbol (with 3-4 bars of signal) on the phone goes from white to grey 1x as soon as it starts to dial and stays that way while I'm on the phone talking. As soon as I hang up the 1x goes away and the signal symbol changes, sometimes its H+, sometimes its 3G both of which are always grey and won't allow me to use the phone for calls or internet. Rarely it will go back to the 4G LTE signal. Even when it shows the H+ and 3G greyed out it still shows at least 3 bars of signal.
I have found a work around that works SOMETIMES. I go into settings > more networks > mobile networks > network mode > select LTE/ CDMA or LTE / GSM / UMTS until I get the 4G LTE signal back then switch back to the GLOBAL network so I can use internet and make phone calls again. This doesn't always work, sometimes I have to restart the phone and hope it finds network again other times I have to just wait for it to find network again.
Anyone have a permanent fix?