[Q] Major Data Issues (Stock) - Verizon Droid Charge

I have had my phone since it came out, and everything worked fine until yesterday it seems. I had kept the phone stock until July 13th when I flashed the PBJT voodoo enabled kernel. Afterwards everything still appeared to be fine (and much faster by the way) until yesterday, July 17th. I noticed at work that when I turned data on (I usually keep it off to save battery) the phone wouldn't connect to 3G/1X. 4G doesn't really work in my building so I knew that wouldn't work, but I can usually pick up CDMA no issues in there.
I thought maybe it was just a fluke so I kept trying the entire rest of the night to get my phone to connect to any data network to no avail. Wi-fi is the only thing that's useable basically. LTE will connect if I jump-start it via airplane mode, but is then dropped shortly after. I still can't get 3G/1X to work at all though. Even switching the phone to CDMA only it just will not connect. I did flash back to stock EE4 last night thinking that might be the issue (and knowing I will need to be stock if Verizon needs to see it), but that hasn't helped at all.
I'm desperately waiting for a family member to get home so I can get on the phone with Verizon but I thought I might see if anyone here has any suggestions? I've changed about every setting I can think of.

Related

[Q] Problems with Skyrocket disconnecting when turned on

I recently bought a new Skyrocket and after I installed an ICS leak and rooted it I lose 4G and MMS not long after I turn on the phone, and have to restart several times until I get lucky and it may work for about an hour or two.
So far going back to stock GB or even the official AT&T ICS hasn't fixed it. I read about the efs folder being corrupted but it still shows the correct IMEI so I doubt that that is the issue. My SIM card also works in my other phone and other SIM cards work in the Skyrocket. Right now instead of thirty reboots with no luck I can stay connected for about a half-hour until I need to reboot again. I am aware that other people have had similar issues but I see no definite solution that applies to my symptoms.
Also, I have noticed that if I disable data and reboot MMS will work fine until I try to use data again and then I'll get nothing.
The problem seems to have automagically fixed itself not long after I posted. I'm still curious as to how it happened or if it happened to anyone else just in case it happens again.
Perhaps I spoke too song. The phone worked fine until this afternoon. An additional thing I noticed however was that while listening to music the audio stops at the same time that the signal disappears. Perhaps the fault lies in the kernel?
I read into changing the APN from PTA. That didn't work either.
There has to be someone with the same problem.

[Q] Sporadically drop data connection

I got my vzw gs3 on Oct 1. Within the same day I had it wiped and put on AOKP jelly bean rom. Essentially since i've had the device, i continue to have issues where the phone drops data completely. This isn't an issue of cycling between 4G/3G, as even if I disable LTE, I still have problems where 3G drops and I have no data at all, after about 30 seconds, data comes back.
I came from an vzw OG Droid 1, and still living in the same house, I never had any data issues like this on that ancient phone. So I'm confident it's not the area I'm in the or the towers, and has to be a hardware or software issue.
Has anyone else experienced complete data drops on the S3? Is there any solution?
I've searched around and it seems I'm not the only one. For example, https://community.verizonwireless.com/thread/777654.
I've tried a battery pull, pull out the SIM card, turn the phone on, do another battery pull, put the SIM back in, and turn it on.
I've also tried flashing different modems, from here http://rootzwiki.com/topic/34053-of...zon-sgs3-sch-i535-odin-or-recovery-flashable/, to no avail. The problem never got better, only worse.
I535VRLF2 - Original modem that came with the device
I535VRLHE - Didn't help
I535VRLI5 - Didn't help
I535VRLJ1 - Made it worse
I535VRLK1 - Latest modem leak, going to try now.
The last resort option I'm going to try is flash back to complete stock and see if I still get issues.
xneuromancer said:
I got my vzw gs3 on Oct 1. Within the same day I had it wiped and put on AOKP jelly bean rom. Essentially since i've had the device, i continue to have issues where the phone drops data completely. This isn't an issue of cycling between 4G/3G, as even if I disable LTE, I still have problems where 3G drops and I have no data at all, after about 30 seconds, data comes back.
I came from an vzw OG Droid 1, and still living in the same house, I never had any data issues like this on that ancient phone. So I'm confident it's not the area I'm in the or the towers, and has to be a hardware or software issue.
Has anyone else experienced complete data drops on the S3? Is there any solution?
I've searched around and it seems I'm not the only one. For example, https://community.verizonwireless.com/thread/777654.
I've tried a battery pull, pull out the SIM card, turn the phone on, do another battery pull, put the SIM back in, and turn it on.
I've also tried flashing different modems, from here http://rootzwiki.com/topic/34053-of...zon-sgs3-sch-i535-odin-or-recovery-flashable/, to no avail. The problem never got better, only worse.
I535VRLF2 - Original modem that came with the device
I535VRLHE - Didn't help
I535VRLI5 - Didn't help
I535VRLJ1 - Made it worse
I535VRLK1 - Latest modem leak, going to try now.
The last resort option I'm going to try is flash back to complete stock and see if I still get issues.
Click to expand...
Click to collapse
I live in a place where 4G is rough and work in a place where no 4G and 3G was rough.
J1 seemed OK at first, once it settled it got bad, flashed K1 and seems to be holding strong, will have to try over a few days and see.
Sent from my SCH-I535 using xda app-developers app

Fried Modem?

Quick version:
My phone got really hot and since then I've had no to very poor reception. Got a new SIM card from VZW and went back to stock (multiple times) with the same results.
Long drawn out version:
So I've had my phone for over a year (preorderd the keep my unlimited data plan) rooted it as soon as I could (though I think I waited a week or two) and have had no trouble loading various ROMs (ASOP and TW). A few weeks ago, when the Unofficial CM 10.2 came out I decided to try it (full wipe, coming from a CM 10.1 port) and while my battery drained very fast, it was stable. An update was released and I saw people were commenting positive on the battery life so I flashed the update (just flashed over). The next day my battery was draining even faster (full charge at 7pm, 30% by 10pm) so I charged it while at work. A few points through out the day I recall it getting warm (while idle with no apps open). Leaving work it got hot enough while in my pocket I had to take it out and pull the battery. After letting it cool down, the battery was dead.. let it charge up and did a full wipe to revert back to a CM 10.1 port (I think it was liquid but not 100% positive). Since then, my signal has been spotty though WiFi works. On a fresh boot, I'll have full LTE, then it drops down to 1x within 5 min... down to nothing after 10 min. I wasn't able to send or receive calls either (tested with my work cellphone, went straight to voice mail). I've tried flashing various modems (VRLG1, VRBMA2, VRBMF1) and tried going back to the CM10.2 with no luck... I then went back to stock (ICS) with similar results.
Thinking the SIM card may have been fried I called VZW and explained my situation (not mentioning that I was rooted, just the phone had overheated and I did a "factory reset"). With the wait on the SIM card, I activated my old HTC Incredible just so I can have a usable phone. I got the replacement SIM card today (still on stock ICS) and it was able to activate. But after 5min my signal dropped down to nothing. Enable/Disable Airplane mode the signal goes back to 4G and after 5 min (estimate) it drops back down. I then tried a stock JB (through odin) and this one states 4G available but the browser just hangs and doesn't load. I was able to send and receive calls for one attempt, the next just hangs when sending, and receiving goes right to voice mail.
I'm to the point where I'm thinking something got fried with the radio and need to buy a replacement phone. Just figure I should post something here and get a solution that may save me a few hundred bucks.
If anyone has any advice on this I would greatly appreciate it.
Thank you,
-Mike
I just experienced something similar. I got my S3 in Feb and it's been just fine. Last week, I discovered that I was not receiving phone calls (people who called me said my phone would ring until it eventually went to voicemail but my phone would be sitting next to me and never ring). I then found that I could not hold a call for more than 20 seconds before the call would start breaking up and drop. I could hold a choppy call if on speakerphone or BT but the second I would pick up the phone, it would drop the call and state either "Call was lost" or "No signal".
I had not made any software changes to my phone so there did not appear to be any reason as to why this started. I tried everything from changing roms, reverting back to stock, changing basebands, etc. Nothing seemed to work. The strange thing is that I had a perfect wifi and 4G connection.....the signal was strong and would not fluctuate in this case. I would receive text messages just fine as well but making or receiving a call would just kill the signal.
I was able to get by using Spare Phone and having people call my Google Voice # (even on a 4G connection, calls worked very well). I called VZW to troubleshoot (obviously not mentioning I was rooted or unlocked) and after doing some testing with them, they agreed a new sim would not help and it was a physical defect with the phone. Under normal circumstances, they would have sent me a CLNR but, unfortunately, I had a small crack in the corner of the screen (completely unrelated to this -- happened months ago). Since I have insurance, they advised that I just file a claim with Asurion for the cracked display and pay $99 for a new device. Sending it back to VZW would be a gamble -- if they didn't see the crack then it would have been a free CLNR. If they did see it, then it's a $535 charge for the replacement. I ended going through Asurion who sent me a brand new phone and it's working beautify.
Not trying to hijack your thread by sharing my story but the only thing I can think of that may have caused my issue was that I used an external battery to charge the phone while it was off. I noticed when I unplugged the device from the battery, the phone still thought it was being charged (LED light still light and charging animation was still going). It stayed like that for around 5 minutes until I pulled the battery and eventually started the phone back up. I noticed the issue with reception about 3 days after that. It's possible that when the phone is off, either the charging circuit or software isn't properly regulating the power which may result in an overcharge leading to damage of the components.
Did you charge to full while the phone was off using a non-oem charger? If I were you, I would try calling VZW and see if they will offer you a CLNR assuming the phone is still in good condition. I'm willing to bet there is nothing you are able to do to fix the issue at this point ---- you could try taking out the screws on the back and checking for a loose antenna connection but it sounds more like electrical damage based on your information.
mdecker said:
Quick version:
My phone got really hot and since then I've had no to very poor reception. Got a new SIM card from VZW and went back to stock (multiple times) with the same results.
Long drawn out version:
So I've had my phone for over a year (preorderd the keep my unlimited data plan) rooted it as soon as I could (though I think I waited a week or two) and have had no trouble loading various ROMs (ASOP and TW). A few weeks ago, when the Unofficial CM 10.2 came out I decided to try it (full wipe, coming from a CM 10.1 port) and while my battery drained very fast, it was stable. An update was released and I saw people were commenting positive on the battery life so I flashed the update (just flashed over). The next day my battery was draining even faster (full charge at 7pm, 30% by 10pm) so I charged it while at work. A few points through out the day I recall it getting warm (while idle with no apps open). Leaving work it got hot enough while in my pocket I had to take it out and pull the battery. After letting it cool down, the battery was dead.. let it charge up and did a full wipe to revert back to a CM 10.1 port (I think it was liquid but not 100% positive). Since then, my signal has been spotty though WiFi works. On a fresh boot, I'll have full LTE, then it drops down to 1x within 5 min... down to nothing after 10 min. I wasn't able to send or receive calls either (tested with my work cellphone, went straight to voice mail). I've tried flashing various modems (VRLG1, VRBMA2, VRBMF1) and tried going back to the CM10.2 with no luck... I then went back to stock (ICS) with similar results.
Thinking the SIM card may have been fried I called VZW and explained my situation (not mentioning that I was rooted, just the phone had overheated and I did a "factory reset"). With the wait on the SIM card, I activated my old HTC Incredible just so I can have a usable phone. I got the replacement SIM card today (still on stock ICS) and it was able to activate. But after 5min my signal dropped down to nothing. Enable/Disable Airplane mode the signal goes back to 4G and after 5 min (estimate) it drops back down. I then tried a stock JB (through odin) and this one states 4G available but the browser just hangs and doesn't load. I was able to send and receive calls for one attempt, the next just hangs when sending, and receiving goes right to voice mail.
I'm to the point where I'm thinking something got fried with the radio and need to buy a replacement phone. Just figure I should post something here and get a solution that may save me a few hundred bucks.
If anyone has any advice on this I would greatly appreciate it.
Thank you,
-Mike
Click to expand...
Click to collapse
There is likely to be something wrong with the phone itself. You did everything you can possibly do to fix it yourself.
So since yesterday I went back to CM 10.2 ROM and I'm able to send and receive calls but then, it may be spotty.
Artimis said:
Did you charge to full while the phone was off using a non-oem charger? If I were you, I would try calling VZW and see if they will offer you a CLNR assuming the phone is still in good condition. I'm willing to bet there is nothing you are able to do to fix the issue at this point ---- you could try taking out the screws on the back and checking for a loose antenna connection but it sounds more like electrical damage based on your information.
Click to expand...
Click to collapse
OEM USB cable when I'm at my computer plugged into a USB Hub (one port for charging) and at night I have it plugged into a dock (forget what brand, got it free when my bro ordered one for his HTC ONE and they shipped one for an S4)
jmxc23 said:
There is likely to be something wrong with the phone itself. You did everything you can possibly do to fix it yourself.
Click to expand...
Click to collapse
This is what I figured, just hoping it could have been software related.
Found a used Galaxy Nexus cheap so I ordered one of those... should tie me over till I'm ready to get a better phone next year (or later).
Thanks for the help.

[Q] "No Service" dropouts, even after Hard Reset

Hi All,
I am just wanting others' input, to be sure that my thinking is clear.
I was having issues with my phone connection constantly dropping to "No Service" over the last week or so. I have been running CM11s Stock, with TWRP and Franco r19/20 (at whatever stage it was happening). Every time I got away from my wireless networks at work or home, the LTE/H+ signal would be there when I jumped in my car. However, once I got to my destination - whether it was 3 minutes or 45 minutes away, I would turn the phone on to show "No Service." Infuriating, as restarting it made no difference, and I had to use *#*#4636#*#* to turn off and on the radio.
Sick of doing this, I did a hard reset, then I re-flashed 33r by adb. This wiped everything on the phone (AFAIK), so I have started fresh with no data corruption. I installed Philz Touch Recovery, rooted, then installed Franco r21.
The damned thing is still doing it!
I tried flashing another modem, but the problem is still there as of 10 minutes ago.
So, I am thinking that it is either:
1. The SIM / Carrier - SingTel Optus (AU) - Spintel SIM
2. Franco Kernel, though nobody else is experiencing this in the Franco thread
Is my thinking right here? Have I missed something along the way?
Thanks.
AJ RIMMER! said:
Hi All,
I am just wanting others' input, to be sure that my thinking is clear.
I was having issues with my phone connection constantly dropping to "No Service" over the last week or so. I have been running CM11s Stock, with TWRP and Franco r19/20 (at whatever stage it was happening). Every time I got away from my wireless networks at work or home, the LTE/H+ signal would be there when I jumped in my car. However, once I got to my destination - whether it was 3 minutes or 45 minutes away, I would turn the phone on to show "No Service." Infuriating, as restarting it made no difference, and I had to use *#*#4636#*#* to turn off and on the radio.
Sick of doing this, I did a hard reset, then I re-flashed 33r by adb. This wiped everything on the phone (AFAIK), so I have started fresh with no data corruption. I installed Philz Touch Recovery, rooted, then installed Franco r21.
The damned thing is still doing it!
I tried flashing another modem, but the problem is still there as of 10 minutes ago.
So, I am thinking that it is either:
1. The SIM / Carrier - SingTel Optus (AU) - Spintel SIM
2. Franco Kernel, though nobody else is experiencing this in the Franco thread
Is my thinking right here? Have I missed something along the way?
Thanks.
Click to expand...
Click to collapse
I've had random drop outs as well (over the past week/week and a half).
I have franco r19, not saying that is what it is as my signal is there most of the time but reading your post that's the only thing I see that is similar (I am on T-Mobile).
Haven't tried anything to fix it as it doesn't happen very often maybe once a day or two.
I'm on AK and also having these issues. I thought it was the network so I went to tmobile and the lent me a loaner (Alcatel) and it worked just fine until I went back after 6 hours. From what I understand on the OnePlus forums, it can be software related.
I went out for a while just now, and it has done it again. It appears to be happening after the switch from wifi to phone data.
This is what I noticed:
If I leave a place with WiFi, and the phone switches back to phone data, that is when it drops service. Phone radio appears turned off, but in diagnostic mode it still shows as turned on.
When I re-establish the phone data service, it stays connected to phone data for the time I am away (just now it was about 2 hours).
When I leave the office in a couple of hours, it will drop the service again.
I just reflashed Franco's latest kernel to see if it makes a difference. If it doesn't help, I may try stock and see what that does.
I have the same problem, tried several different basebands as well as kernels. Always the same issue, either dropping service altogether or not being able to use mobile data.
---------- Post added at 05:54 PM ---------- Previous post was at 05:51 PM ----------
Reading the oppoforums for find 7, they seem to have similar issues.
I have the same issue, frequent-ish drop outs when on mobile data and travelling in the car/tram etc. Had no such issues on my previous Nexus 4.
Two guys at work have the same phone and are having the same issues so does seem like an issue with the oneplus one software.
I'm personally running latest franco and slimkat but the others at work are running CM 11s...
All of us are on Telstra.
I have frequent drops as well. Luckily they are usually short ones.
stratmetal said:
I have the same issue, frequent-ish drop outs when on mobile data and travelling in the car/tram etc. Had no such issues on my previous Nexus 4.
Two guys at work have the same phone and are having the same issues so does seem like an issue with the oneplus one software.
I'm personally running latest franco and slimkat but the others at work are running CM 11s...
All of us are on Telstra.
Click to expand...
Click to collapse
I'm on Spintel (Optus). Mine was good today. No issues at all.

Would you rma this pixel?

My pixel (from google not verizon) has been having lots of LTE connection issues on verizon. It will get stuck on no lte connection or stuck on 3g. Toggling airplane mode sometimes helps and it will then connect to LTE, sometimes I have to reboot the phone and then it connects to LTE.
I've already completely restored the phone to stock (i have flashed both slots with the factory image from google, pretty much the same as these instructions: http://www.droidviews.com/restore-google-pixel-xl-to-stock-flash-factory-images/)
Even after that I still have LTE connection issues, pretty much once every other day I am restarting the phone to get it to connect to LTE. It was working fine and then just one day it randomly stopped connecting to LTE totally. I thought maybe it was the rom I was on, which prompted me to restore it to stock. It could connect after that but its pretty flakey.
munkle said:
My pixel (from google not verizon) has been having lots of LTE connection issues on verizon. It will get stuck on no lte connection or stuck on 3g. Toggling airplane mode sometimes helps and it will then connect to LTE, sometimes I have to reboot the phone and then it connects to LTE.
I've already completely restored the phone to stock (i have flashed both slots with the factory image from google, pretty much the same as these instructions: http://www.droidviews.com/restore-google-pixel-xl-to-stock-flash-factory-images/)
Even after that I still have LTE connection issues, pretty much once every other day I am restarting the phone to get it to connect to LTE. It was working fine and then just one day it randomly stopped connecting to LTE totally. I thought maybe it was the rom I was on, which prompted me to restore it to stock. It could connect after that but its pretty flakey.
Click to expand...
Click to collapse
did you check with verizon first?
I had the same problem. I bought my phone off of the Google Play Store and am using it on the Verizon network. The phone will randomly lose 4G and won't send or recieve SMS/MMS messages. This seems to happen more often when I am moving quickly (car, train, etc). Maybe it has something todo with tower transitions. I tried everything: factory reset, reflashed the stock images, relocked the bootloader, got a new sim card, talked with a level 2 tech at Verzion who told me he reset my account. Last week I contacted Google and they did a RMA. The new phone still has the issues. I went back into Verzion and they told me there was nothing more they could do on their end. They said to convince Google to do another RMA but with a Verzion Pixel. I have my fingers crossed that Android O fixes the issues, but I'm not holding my breath.
Your mom.
Same issue. popping sim card out then back in is a quicker way to get 4g back than restarting.

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