My pixel (from google not verizon) has been having lots of LTE connection issues on verizon. It will get stuck on no lte connection or stuck on 3g. Toggling airplane mode sometimes helps and it will then connect to LTE, sometimes I have to reboot the phone and then it connects to LTE.
I've already completely restored the phone to stock (i have flashed both slots with the factory image from google, pretty much the same as these instructions: http://www.droidviews.com/restore-google-pixel-xl-to-stock-flash-factory-images/)
Even after that I still have LTE connection issues, pretty much once every other day I am restarting the phone to get it to connect to LTE. It was working fine and then just one day it randomly stopped connecting to LTE totally. I thought maybe it was the rom I was on, which prompted me to restore it to stock. It could connect after that but its pretty flakey.
munkle said:
My pixel (from google not verizon) has been having lots of LTE connection issues on verizon. It will get stuck on no lte connection or stuck on 3g. Toggling airplane mode sometimes helps and it will then connect to LTE, sometimes I have to reboot the phone and then it connects to LTE.
I've already completely restored the phone to stock (i have flashed both slots with the factory image from google, pretty much the same as these instructions: http://www.droidviews.com/restore-google-pixel-xl-to-stock-flash-factory-images/)
Even after that I still have LTE connection issues, pretty much once every other day I am restarting the phone to get it to connect to LTE. It was working fine and then just one day it randomly stopped connecting to LTE totally. I thought maybe it was the rom I was on, which prompted me to restore it to stock. It could connect after that but its pretty flakey.
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did you check with verizon first?
I had the same problem. I bought my phone off of the Google Play Store and am using it on the Verizon network. The phone will randomly lose 4G and won't send or recieve SMS/MMS messages. This seems to happen more often when I am moving quickly (car, train, etc). Maybe it has something todo with tower transitions. I tried everything: factory reset, reflashed the stock images, relocked the bootloader, got a new sim card, talked with a level 2 tech at Verzion who told me he reset my account. Last week I contacted Google and they did a RMA. The new phone still has the issues. I went back into Verzion and they told me there was nothing more they could do on their end. They said to convince Google to do another RMA but with a Verzion Pixel. I have my fingers crossed that Android O fixes the issues, but I'm not holding my breath.
Your mom.
Same issue. popping sim card out then back in is a quicker way to get 4g back than restarting.
Related
Hey guys & gals. I've been having a problem, and I think I may have found a solution.
History: I had the G2, the wife had the Nokia E73. Her phone sucked (obviously). I had been trying to get a fix or something for her phone for a while. The last step the TMO rep told me to do was to get a “new 4G SIM card” for her phone, and that my SIM card was “old and should probably be replaced as well.” I did this but the problems continued. After hours on the phone, Customer Loyalty sent me a Sensation for $75 plus a $50 MIR. The wife doesn’t like the touch-screen only, so I un-rooted my G2 (running CM7 nightlies) and gave it to her. She loves it. Happy Wife, happy life.
Problem: Ever since I got the Sensation, I’ve been having a problem with the Wifi and mobile data (MD) connecting and switching between them. This problem suddenly started happening once I un-rooted the G2 as well. No matter what kind of router I tried to connect to (work, home, open networks in the public) they would connect but never give me any kind of internet access. All of my other wireless devices can connect and access internet just fine, but the phones cannot. Only upon a fresh reboot would either phone connect and have access to Wifi. If I left the house and came back, the Wifi would connect but not have any access, and would keep bouncing between Wifi and MD and neither would give internet access.
Solution (that works for me):
1. Put the phone into airplane mode
2. Enable Wifi only
3. Once connected to the network, disable airplane mode to re-enable the cellular radio
And that’s it. I tried the ‘toggle ciphering’ thing that someone else posted, but it didn’t work for me. Now the phones work flawlessly when switching back and forth between Wifi and MD. I can leave the house and come back, and everything is fine……….. until I have to reboot. Upon reboot, the problems start all over again. If I repeat the above steps, everything is fine until the next reboot. I've been testing my theory for about a week now, and everything holds true. I'm not sure why this is being caused, but I have my suspicions. I'm no expert so pretty much anything I try and blame for the problems is pure speculation.
Again, this is only my experience with this issue. I have been reading a lot of posts about data issues and I hope this can help some of you.
-JM
I searched and did not see anyone else experiencing this issue. I have a Black 32 GB stock rooted. It worked fantastic for about 2 weeks and then all of a sudden I noticed the following:
Day 1: No SMS received. I was on WIFI and had network signal in the notification bar but did not receive SMS that were sent to me.
Day 2: No Cellular Signal. I looked at the APN and it had disappeared. I attempted to add it again and reboot the phone and it wouldn't add. The phone began rebooting on its own and continuing with a bootloop after running for about 10 seconds it would reboot again. It did this throughout the day. I called Google and they had me do some soft and hard resets. After the soft reset the phone would connect right after startup then disconnect after 2 seconds and reboot itself. I hard reset the phone and relocked the bootloader and reinstalled factory recovery and it is still doing it.
Google has given me authorization for an exchange but I was just wondering if anyone had any ideas because I'd rather not be without a phone for 2 weeks.
BTW I am on Straight Talk
I had a similar issue
I had a similar issue. After a month of functioning normally, my Nexus(rooted using CFroot, stock ROM, T-Mobile) lost the ability to get reception. First, it showed network signal, but cell access was not functional. A few hours later, bars dropped to zero, and it seemed like I could only get reception in the strongest signal areas. I would get signal sporadically when driving, but never when I was stationary. The phone never had problems with rebooting though.
After spending a day trying to fix it, factory reset, relock, flashing a factory image, I called Google, and they warranteed the phone.
nebrando said:
I searched and did not see anyone else experiencing this issue. I have a Black 32 GB stock rooted. It worked fantastic for about 2 weeks and then all of a sudden I noticed the following:
Day 1: No SMS received. I was on WIFI and had network signal in the notification bar but did not receive SMS that were sent to me.
Day 2: No Cellular Signal. I looked at the APN and it had disappeared. I attempted to add it again and reboot the phone and it wouldn't add. The phone began rebooting on its own and continuing with a bootloop after running for about 10 seconds it would reboot again. It did this throughout the day. I called Google and they had me do some soft and hard resets. After the soft reset the phone would connect right after startup then disconnect after 2 seconds and reboot itself. I hard reset the phone and relocked the bootloader and reinstalled factory recovery and it is still doing it.
Google has given me authorization for an exchange but I was just wondering if anyone had any ideas because I'd rather not be without a phone for 2 weeks.
BTW I am on Straight Talk
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flmz said:
I had a similar issue. After a month of functioning normally, my Nexus(rooted using CFroot, stock ROM, T-Mobile) lost the ability to get reception. First, it showed network signal, but cell access was not functional. A few hours later, bars dropped to zero, and it seemed like I could only get reception in the strongest signal areas. I would get signal sporadically when driving, but never when I was stationary. The phone never had problems with rebooting though.
After spending a day trying to fix it, factory reset, relock, flashing a factory image, I called Google, and they warranteed the phone.
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It just seems so much like a software issue as opposed to hardware that it surprises me they are willing to warranty it... but I guess I'm not the expert.
How long did it take you to get your replacement phone?
nebrando said:
It just seems so much like a software issue as opposed to hardware that it surprises me they are willing to warranty it... but I guess I'm not the expert.
How long did it take you to get your replacement phone?
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I got a replacement phone pretty quickly. The phone shipped the day after I ordered the replacement, but YMMV.
Why do you think it was a software issue? The problem persisted after I switch back to a factory image. The replacement phone, running the same software does not have the same issue.
flmz said:
I got a replacement phone pretty quickly. The phone shipped the day after I ordered the replacement, but YMMV.
Why do you think it was a software issue? The problem persisted after I switch back to a factory image. The replacement phone, running the same software does not have the same issue.
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That makes sense that it was a hardware issue. I guess it could be a faulty radio or something. I'm glad to hear you got your device shipped so soon. Did you end up having to pay shipping?
I ran a nexus 5 for about 4 days and went through two of them both having issues holding a signal. Both phones would start with LTE and then drop to 2g go to 3g and then 4g back to no bars and then 2g and 3g. I was stock all the way and I wish the nexus 5 worked better. It could be a software issue as when I took the OTA to 4.4.2 it became worse. All the areas I was in while this happened were areas that were supposed to be strong for 4g and LTE.
That said I I need a phone that is a bit more reliable even though I'm on T-Mobile. I switched to the LG G2. It has a better antennae and doesn't keep bouncing between modes when in various areas.
My phone is dropping cellular signal without warning. Cycling airplane mode or cellular network mode does not fix it. Only rebooting the phone has succeeded in getting signal back. This problem started last night. Since then, I have experienced it three times.
Further info:
I've had the phone for a little over a year. I did a factory reset when I installed L. I am running stock.
Any idea what's wrong and how to fix it?
Rma
Outside warranty :-/
prnz said:
My phone is dropping cellular signal without warning. Cycling airplane mode or cellular network mode does not fix it. Only rebooting the phone has succeeded in getting signal back. This problem started last night. Since then, I have experienced it three times.
Further info:
I've had the phone for a little over a year. I did a factory reset when I installed L. I am running stock.
Any idea what's wrong and how to fix it?
Click to expand...
Click to collapse
Mine does it all the time on lollipop. I moved to a different state a few months back, where I was living in florida I didnt have the issue but when I moved across the country it started for me. I went to att after troubleshooting all I could and they informed me that they dont have a reliable lte network here...it exists but its weak and slow. So I set my cellular preference setting to 3g and since then it rarely disconnects or drops signal. When I go to an area that lte is good I switch it to lte and it holds fine till I get back home.
I have a new Galaxy S6 on 5.1.1, never screwed with.. I am having an issue where when I am on WiFi, and then leave WiFi coverage, mobile data will not turn on until I put the phone in airplane mode and take it back out again.
This is VERY annoying. I have disabled, reenabled and disabled the smart switch feature (checking for quality of wifi before using) with no luck. I've rebooted, cleared cache, and am about to do a factory reset. Having already spent the time to move in to the phone, that is not a desirable thing to do.
The problem is consistent on both 3G and LTE network modes. Phone calls still work, as does SMS mode text messages (VZW Messenger fails back when data isnt available, and gripes about it to me). a 1x phone call in non LTE areas wont even trigger it to work. The Icon next to the signal will say LTE or 3G, but no arrows will appear under it.
I'm at a loss.
As an aside, I'm getting pretty damned mediocre battery life too. Doing nothing with the phone from 6AM till 11AM nets a 20% loss. Generally, the phone gets through the day, but i've yet to hit a busy day with it. Android System is listed as the culprit in battery management. Location Services disabled. WiFi on, full bars 3G, no LTE where I see this battery life. (Work) Tower has EHRPD enabled for LTE hand off though. Could the phone be on a constant hunt for LTE?
I have been having the same issue. My phone, my wife's, and my son's are all doing the same thing. I have talked with verizon and they said Samsung needs to push an update. I have contacted Samsung and they told me they have not had anyone report this problem. The verizon community forum, https://community.verizonwireless.com/thread/900309, is one of a few that talks of this issue. I am getting frustrated that Verizon employee tells me it is Samsung's problem, Samsung says there is no problem. Mine started after the last software update. Verizon suggested a factory reset and cache wipe, which I did and this did not help.
To Those Who Know More Than Me (that's pretty much all of you),
I purchased an unlocked H830 to use on Cricket Wireless (and hopefully root, but that's another story). When I first popped in the Cricket SIM, it found cellular signal as well as data within a minute or two. All was well, it seemed.
But this weekend, a couple of days later, data began to not work in Chrome, Maps, the Google feed, ESPN app, etc. Here's the weird part: the signal indicator shows 3, 4, even 5 bars and 4G active. Speedtesting shows I'm getting 2-3 MBps--not great, but not unusual on Cricket. So why does the phone pull internet but not distribute it to the apps trying to use it? Maybe 20% of the time, data will work, but that's obviously not enough for a small business owner like myself who is out and about constantly. Calls and SMS work just fine, so I don't think it's a corrupted/damaged SIM card.
I have deleted and reset the APN a couple of times. I have restarted the phone. It is running H83020a, since I manually downgraded from c in order to try and root. Strangely, it now says no new update is found--are those locked to the T-Mobile network?
Does anyone have a solution to this? I'm quite frustrated. Everything else about the G5 (barring the complicated root process) is working fine, and I want this to be my daily driver once the data issue is resolved. Thanks!