Sensation screen Not turning on - HTC Sensation

Hi,
So my sensation screen wont turn on any more....the phone turns on and the bottom buttons light up but the screen wont turn on and is unresponsive. I've tried battery pull, master reset with factory buttons (didnt work since display didnt turn on) and spoke to Tmo tech support (which was useless)...If anyone has a fix please let me know, I ended up getting the phone exchanged but really dont wana go back to a BB for 3-5 days... Sorry if this is in the wrong section but also wanted to know if anyone experienced problems like this..screen has been off for about 10 hrs w/ leaving battery out overnight

Related

Touch Pro shutting down? :S

Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
Click to expand...
Click to collapse
Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..

Wont turn on?

Last night i turned off my phone because i didnt want anyone waking me up. Today i try to turn on my phone and it wont work at all?? Its rooted by revolutionary and i think that it may not be charging properly or something but ive tried 3 different chargers and it wont turn on?
When you plug it in does the orange light turn on? Leave it plugged in for an hour before you try to turn it on just to make sure the battery at least has some juice.
Yeah it does but after n hour it just turns off?? It was charged yesterday when i turned it off too
A7Xaguilar said:
Yeah it does but after n hour it just turns off?? It was charged yesterday when i turned it off too
Click to expand...
Click to collapse
do u have warranty
Flash the Modaco 4.0.0.9 recovery
I had a similar issue a while ago when my phone turned itself off and wouldn't turn on no matter what I tried. See the thread for more info:
http://forum.xda-developers.com/showthread.php?t=1263740
Luckily I got it to turn on after taking out the battery and letting it sit for a few minutes before putting it back. Not sure if that's the case with your phone but worth a try. Let us know how it goes.
By the way I haven't had this issue since then so I haven't sent it for replacement.
Mine has always done that since I rooted it. If I use the power button to power off, I have to remove the battery to get it to turn back on. It's only a minor inconvenience to me as I very rarely turn my phone off, but it is a peculiarity.
I think you guys just aren't giving the phone enough time until you reboot. Make sure fastboot is unchecked. Turn off the phone and wait a good 10 seconds after the screen goes black. You don't tap the power button, you kind of have to hold it for a second but there's no reason it shouldn't work. Make sure you're on the 4.0.0.9 recovery as the older one had some power issues. If after all that you believe you have a defective unit, contact t-mobile and exchange it!
I have personally had this issue and the fix was surprising...a Tmobile store rep helped me with a great solution....
First removing the battery is the key. According to him while HTC makes great phones his Sensation and the mt4gs both had an issue with the battery not seated perfectly. Note I had already tried to open and remove the battery with no success. But I did it in front of him by myself and it worked.
Then he sold me about the Anker Batteries - search Anker for the Win. He told me about them, because of their tighter specifications HxWxD which make them a really tight fit to get in and out but that forces them to contact the battery contacts.
Since then never had an issue and I get a really long charge and very little battery heat.

[Q] Sens XE turning off overnight, help?

Got a sensation XE on Saturday.
On Sunday morning it had turned off, turned it back on, was full battery.
Same thing happened Sunday night, it was off Monday morning with full battery.
Monday night it kinda froze, this morning pressing the power button lit up the softkeys and nothing else, had to yank the battery out.
I've heard this power thing is probably a battery stats problem, and wiping them will fix it, but I don't want to root it or flash it to be able to do that as if it doesn't work I'll need to send it back.
I'd rather exhaust all other options before sending it back as it'll be gone for weeks as usual and that just sucks.
Any ideas? I've read that factory resetting won't wipe the battery stats, but I'm fully charging it now and going to do a factory reset just to see if that does anything.
Charge over-night (whilst turned on), run during the day - easiest way of having it work during the day
While I haven't tested whether the problem occurs while the phone is left overnight plugged in, I still want to get the problem of it turning off fixed it's definitely not because the battery ran out
What ROM is it running on? Should be 1.73.401.2
Yep, that's the one
I had an issue with the buttons light up and not the screen - turns out it was a kernel issue but obviously that's on a custom ROM. Running the stock XE ROM I never had an issue, although I did run it for 10 minutes before going custom again
Normally the first thing I would have done would be to flash it, but it was late so I left it for the night, then this happened, so I'm not wanting to start risking the warranty.
Bloody HTC, always something. Was the digitizer on my HD2, the screen peeled away on my Diamond, actually the Trinity was flawless, heh
Seems the factory reset may have solved it, was fine last night

Phone Freeze > White Screen > Vibrate + Black Screen

My HTC was working fine yesterday until it froze at one point and it wouldn't respond to any buttons including the lock button (which has never happened before except occasionally during incoming calls). I did a battery pull and at first it would only vibrate and remain a black screen, though I could see that it did light dimly when I pressed the power button. After about 20 battery pull attempts it went back to showing the splash and screen and the phone turned on succesfully. After about 10 minutes it froze again, I did a battery pull and now it only showed the splash screen and froze, occasionally showing a red light in the top left corner. My phone was already on low battery so this process went on for another 25 minutes or so (vibrate + screen, freezing on splash screen, or booting then freezing) until I gave up. I came home and charged it overnight while it was off, and it was fully charged this morning, but now it won't turn on at all, it only vibrates once with the screen lighting very dim for a moment then just has a black screen.
I've been searching for a solution for the last 3 hours, seems it could be a range of things but nothing I've tried has worked. I'd appreciate the help, I already spent £90 on getting the screen repaired a couple weeks ago, I don't really want to spend more especially if for some reason HTC decide it can't be repaired under warranty.
Are you s-off and running a custom Rom? It so can you provide details on Rom, kernel and firmware?
There were threads a few weeks back about sensations randomly dying.
Thanks
s-off?
No I'm not running custom ROM.
Came acrosss a few other threads with similar threads but my problem seems to be a combination of everyone else's problems, so I'm a bit lost
are you under warentee? Your stock so there should be no reason at all for HTC to deny your warentee. I'm curious, have you tried to put a different battery in? To see if possibly your battery has gone bad? Worth a try? Even though it says full charge maybe its gone bad? Wouldn't hurt to try. If not and new battery won't work I'd definitely look into warentee repair. You have not altered your device so they definitely should honnor repair.
Sent from my HTC Sensation Z710e using xda premium

[Q] 8X Died?!

Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
basti2909 said:
Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
Click to expand...
Click to collapse
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
dolphindive said:
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
Click to expand...
Click to collapse
dont think there is anything to do. have sent it back to provider.. Flash is impossible cause u dont get any reaction when u connect.
Same here !!!
I had this same problem with my device already TWICE..... in two weeks. I bought my phone, installed what i need.... in first week phone got dead overnite.... no charging light, no reset, nothing.... I put in on warranty repair.... after it came back the statement said that what I said did not appear so they reflashed it to newer ROM only....how I don't know when the phone was completely dead... I again installed all I need a next week after happened the same!!!! At evening phone was charged full and at morning it was dead. So second time i put it on warranty repair and they said that is my problem, that I should not install any another apps from MS store !!!! I mean what the F**K, I buy overexpensive phone and I should use it without additional apps from MS store??? then I need only Nokia from 1990 and I'll be set to phone and write sms My 8X is still in repair so we will see what will happen next time.... but to say truth, I'm fed up with this phone already...
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
phone dead
mnm372 said:
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
Click to expand...
Click to collapse
over two days the battery ran down prematurely and then refused to charge no charge light phone dead. htc less than helpful now begins the nightmare with Kogan support
Hello,
I searched for died 8X Phones. I have the same problem TWICE with my HTC 8X.
The firstdevice is ran 6 weeks, then the repair center has replaced my phone with a brand new one. After 2 weeks exactly the same problem (no function, no loading, no reset, no connection) with the second one
Have anyone an idea which function or app the phone lets crashing?
I woke up this morning to my HTC 8X being powered down when I know it had at least 45% battery. When I tried to power the device back on it would not come back on. I contacted HTC and they told me to press camera button+vol down+power for fifteen seconds and when the device vibrates to let go of the power button but keep the camera+vol down buttons pressed, when I attempted this nothing happend so the HTC representative on the phone advised me to just send it in for repair. I've owned the phone for a little over a month and a half, was on the latest firmware, and had the phone protected with full body invisible shield and HTC doubleshot case.
Had this problem yesterday...suddenly phone died and nothing
waited till i got home from work and plugged it in to the laptop and it sprang back to life saying it was compleatly out of charge....was showing 80 odd % before hand

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