Related
I will have the money by mid june just wondering who will be carrying it and don't say target I don't wanna pay there jacked up prices
Sent from my captivate BLAZING on firefly 3.0
amazon seems like the only large seller that hasn't gotten a sizable shipment from Asus in the last week.
Keep an eye on nowinstock.net, it has trustable alarms, text message notifications, and more.
hope i helped
I am expecting in 2 weeks that they'll be in retail stores for display. But who knows. I'll be crossing my fingers - I want to check one out in person at the storefront.
If you have a Fry's in your area just keep checking there. I had mine on order from Best Buy and during the time it took to finally ship out I saw a few come and go very quickly from the 3 Fry's in my area (I am a rep for a manufacturer and I go by these stores on a weekly basis). In fact I noticed all 3 had keyboard docks in stock this week. They get in just a few TF101s in at a time and they sell out in a few hours most days.
Sent from my Transformer TF101 using Tapatalk
Yeah all the Fry's around Houston seems to get some in every week and half or so. All 3 stores even had the keyboard a few days ago. Stocks usually gone by the next day or 2.
Unfortunately I don't have a fry's near me hopefully best buy will have it
Sent from my captivate BLAZING on firefly 3.0
I actually just pre-ordered from PCConnection, combined with FatWallet FatCash, I paid $508.10 for the 16GB & Dock.
Office Depot shows TF700 in stock and ready to ship!!
You can use below coupon codes to add on free items at check out, not sure if you can use multiple item tho.
336010166 - Large Beach Tote Bag or Burt's Bees Head/Toe Kit
823541225 - Dane Butter Cookies
156437297 - Free Mystery Gift
595897257 - $15 Gas card
In addition, if you can use bigcrumbs.com to get up to up to 4.2% cash back for buying from Office Depot.
For those who doesn't know about it, it's like Fatwallet that offers cash back for many online vendors.
Why would you tell everyone? Now they'll all know!
Not sure if I should jump on this or not...I'd like to just walk into a store and pick one up personally. Much easier than waiting for shipping, especially since I'm not at home right now
KilerG said:
Not sure if I should jump on this or not...I'd like to just walk into a store and pick one up personally. Much easier than waiting for shipping, especially since I'm not at home right now
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Click to collapse
That's what I"m doing, although mainly since I want to see a display model before I buy. I need to see the colors in person before I could decide, and while I'm at it I want to see if the IO performance makes web browsing as poor as some say it does.
Nevermind guys, the tax is at $40, total ripoff.
KilerG said:
Not sure if I should jump on this or not...I'd like to just walk into a store and pick one up personally. Much easier than waiting for shipping, especially since I'm not at home right now
Click to expand...
Click to collapse
The couple issue with Office Depot (at least for me)
1. Tax - Amazon has no tax unless you live in Washington State, so that's almost $30-40 discount depending on which state you live in.
2. Return Policy - Though I definitely intend to keep this great tablet once I get one, the IO issue more of ANR issue can turn me a way. Office Depot's return policy is once you open item you can only exchange for the same item. Whereas, Best Buy I believe has no ask 30 days return policy, and never tried but amazon I heard has the same even item is opened.
I am not saying the office depot is bad. If one is for 100% keep the item, and get as earliest, not a bad idea.
HoushaSen said:
The couple issue with Office Depot (at least for me)
1. Tax - Amazon has no tax unless you live in Washington State, so that's almost $30-40 discount depending on which state you live in.
2. Return Policy - Though I definitely intend to keep this great tablet once I get one, the IO issue more of ANR issue can turn me a way. Office Depot's return policy is once you open item you can only exchange for the same item. Whereas, Best Buy I believe has no ask 30 days return policy, and never tried but amazon I heard has the same even item is opened.
I am not saying the office depot is bad. If one is for 100% keep the item, and get as earliest, not a bad idea.
Click to expand...
Click to collapse
I can wait...I have a phone that was half-baked from the beginning already. I'm stuck with it. I love it, but I really would've enjoyed having a Nexus instead (Motorola's software updates are awful. Then again, what non-nexus phone has good updates?). With this tablet...I would rather pick it up in store because I can return it in store without shipping it back. I don't plan on returning it, but I don't want to buy it and end up not being able to fix the issues. And I'm going to be moving around a lot until September...I'm trying to fit in a lot of stuff in my last few weeks of vacation before heading off to school (which is what I'm buying this tablet for anyways...)
On that note though...I went to Best Buy today to grab a cooling pad for my laptop (which, btw is helping a lot, keeps my computer a nice 5-10 degrees cooler. And my vacation so far is pretty boring, so I need plenty of games to keep me entertained ). While I was there though...I took another look at the Prime. I didn't notice any of the picky crap that everyone was freaking out about (this is the same thing I found when buying my phone, the problems everyone were having didn't affect me, and still don't). The Prime isn't a perfect example of how the Infinity is going to be, but it's similar. The screen is awesome (which means the Infinity will be even more awesome). I started downloading a big file via wifi onto it and continues browsing and it worked fine (well, past the fact that Best Buy's wifi was slow as hell). I just couldn't make the thing stutter. I have no idea what you guys are doing...but I couldn't make it hiccup at all. I need more time with one to do it, but I just can't find anything wrong with it. So at this point...I think the Infinity will be a great device if it's anything like the Prime.
Was about to pounce on this! The free gas card code works (Thank you!), so that erased half of the $30 taxes (6% in FL) it was going to charge. Includes free shipping, so why did I not order it online with a Wednesday delivery?
Office Depot return policy! See below : (and this is with a receipt)
>>Technology and consumer electronic products may only be exchanged or returned with their Original Receipt and in their original, unopened packaging with UPC code within 14 days of purchase. If box is opened, only an exchange will be offered. A 15% Restocking Fee will be applied if any components are missing. Opened software may be exchanged for the same item only. Please remember to remove all personal data from exchanged/returned products. Office Depot is not responsible for any personal data left in or on an exchanged/returned product.
Furniture, may only be exchanged or returned with Original Receipt and in new condition, unassembled, in original packaging with UPC code within 14 days of purchase.<<
Unopened??? 14 days??? So, you can buy it, display the unopened box on a counter or shelf for 13 days, and then return it for a refund. Thanks Office Depot!!
When I see the return policies you guys have in the us I really appreciate living in Norway. By law we have three years warranties for defects, and 2 weeks open buy for anything you order online.
thephreak99 said:
When I see the return policies you guys have in the us I really appreciate living in Norway. By law we have three years warranties for defects, and 2 weeks open buy for anything you order online.
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Not entirely correct. Warranty is up to each manufacturer but we do have 2 or 5 year "sales claim", depending on the expected lifetime of the item. Most electronic devices get 5 years. But yeah, we're well covered as a consumer in Norway. Which is also reflected in the prices
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Adorama hit me with a $40 tax that wasnt on the online checkout form. I saw it when they sent me a receipt. Free 2 day shipping which is alright. Atleast I have one on order
Broke down and order one from Office Depot. Suppose to arrive on Wednesday. I swore I would never buy another Asus product after all the problems that I had with this. That said, I'm so attached to the stinking dock that I am willing to give them one more shot. Here's hoping!
Sent from my Transformer Prime TF201 using Tapatalk 2
Einride said:
Not entirely correct. Warranty is up to each manufacturer but we do have 2 or 5 year "sales claim", depending on the expected lifetime of the item. Most electronic devices get 5 years. But yeah, we're well covered as a consumer in Norway. Which is also reflected in the prices
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Click to collapse
I stand corrected. ;-)
I just placed my order for my TF700T from the big OD, with a delivery date of Wed, July 18th, and it came with free next business day delivery (we're in their delivery area), so I might even see it Monday or Tuesday. I did have to pay tax, but the free shipping offset that.
californiarailroader said:
I just placed my order for my TF700T from the big OD, with a delivery date of Wed, July 18th, and it came with free next business day delivery (we're in their delivery area), so I might even see it Monday or Tuesday. I did have to pay tax, but the free shipping offset that.
Click to expand...
Click to collapse
In case you forgot to use the $15 gas card coupon I posted you can try call the rep and have it added to your order before it's shipped. Some nice rep will honor it and do you the favor. Mine did.
silvscorp said:
In case you forgot to use the $15 gas card coupon I posted you can try call the rep and have it added to your order before it's shipped. Some nice rep will honor it and do you the favor. Mine did.
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Click to collapse
Thanks, no worries though I used it when I ordered. Thanks for posting that coupon, free gas is always a very good tbing! :-D
Sent from my A700 using xda premium
I will be going to Hawaii on Monday and leaving to go home to Australia on Thursday. Any chance the office depot in Honolulu will have stock of any or what is the fastest delivery method so I can get it by Wednesday? Was hoping i would get one before leaving
I place my order yesterday (Saturday) around 3pm and the status is still "processing". I'm curious if anybody else who ordered yesterday is showing a different status? Thanks.
Sent from my Transformer Prime TF201 using Tapatalk 2
Got this email reply today when I asked about in store supply for san Francisco and Hawaii, but it sounds like general stock level reply.
"The given item #803662 can be purchased through online only and it can not be available on the stores. However, this item is temporarily out of stock from our product line. I apologize, I am unable to provide the exact information on the availability of this item. Please contact us after 7-14 business days to check the availability."
newellj79 said:
I place my order yesterday (Saturday) around 3pm and the status is still "processing". I'm curious if anybody else who ordered yesterday is showing a different status? Thanks.
Sent from my Transformer Prime TF201 using Tapatalk 2
Click to expand...
Click to collapse
I did, and mine shows shipment pending, with a delivery date of 7/18.
Sent from my SAMSUNG-SGH-I717 using xda premium
So I just discovered a side on my bezel that "clicks" in a little. I didnt notice this before and ive had the tablet for about a week and a half. It doesn't bother me that much but I wonder if it didn't exist or got worse since I've gotten it. I can still exchange it with best buy but I dont really want to seeing as it doesn't bother me and I think I got pretty lucky cause I don't have any other problems with the tablet. So I want to keep it, but the only thing thats worrying me is the possibility of it getting worse.
Say it does get worse. If in 3 months the bezel starts to come off or something, what's Asus's included warranty. Is it a year? And how good is the coverage, will they replace it if I didn't do anything to damage it? Anyone have some experience?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I actually think that their warranty and RMA system is pretty good. The length of the warranty is written on the sticker with the serial number on it. It is the 2 small numbers at the end and should say "12" (meaning 12 months). I RMA'd my TF201 for a broken HDMI port a couple of months ago. I was a little anxious doing this as there were some horror stories on the Prime forum. However, it went really smoothly for me. It took about 10 days door-to-door. The only thing I had to pay for was shipping it to them. My Prime came back repaired and looking just as it did when I first sent it to them. Unfortunately it came back with the bootloader relocked and I was unable to unlock it again ('unknown error' problem) so I sold it on CL and now have a shiny new TF700!
paddycr said:
I actually think that their warranty and RMA system is pretty good. The length of the warranty is written on the sticker with the serial number on it. It is the 2 small numbers at the end and should say "12" (meaning 12 months). I RMA'd my TF201 for a broken HDMI port a couple of months ago. I was a little anxious doing this as there were some horror stories on the Prime forum. However, it went really smoothly for me. It took about 10 days door-to-door. The only thing I had to pay for was shipping it to them. My Prime came back repaired and looking just as it did when I first sent it to them. Unfortunately it came back with the bootloader relocked and I was unable to unlock it again ('unknown error' problem) so I sold it on CL and now have a shiny new TF700!
Click to expand...
Click to collapse
Unfortunately my RMA experience was polar opposite to yours. 2 months without a tablet and NOTHING was fixed, it was returned with broken components exactly as i sent it. Very little communication, horrible customer support, we even got hung up on when we called about it. Overall -1 / 10 for customer service.
I havne't used the Asus RMA service yet (and probably never will), but I *have* read *alot* of horror stories about people getting the device back in worse shape than it was in when they sent it to them.
Plus, Asus makes you pay the shipping, which really blows - if there is a defect that I didn't cause, I should not have to pay to ship it to them to get it fixed.
I love the idea behind the Asus Transformer line of devices, but to be honest, Asus really kinda sucks overall (software QA, hardware QA, tech support and hardware support).
Their QA is simply un-acceptable - folks should *not* have to worry about exchanging a $500 device 5 or 6 times in order to find one that is just "acceptable".
I really can't wait until other vendors start making nice keyboard docks - when that happens, I think I will be saying goodbye to Asus for good. Unfortunately, right now there just isn't much real competition with a good keyboard dock, but they are slowly starting to crop up.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
pileot said:
Unfortunately my RMA experience was polar opposite to yours. 2 months without a tablet and NOTHING was fixed, it was returned with broken components exactly as i sent it. Very little communication, horrible customer support, we even got hung up on when we called about it. Overall -1 / 10 for customer service.
Click to expand...
Click to collapse
Which repair facility did you send it to and when did you RMA? Reading that thread on the Prime forum it seemed that the facility in Texas that I sent mine to was absolutely clueless to start with. They did seem to improve after a few months after the release of the Prime lol. I think yours might have been one of the horror stories that made me not want to RMA!
Sent from my Nexus 7 using xda premium
I believe happily there is no shipping fee when you RMA in Europe.
Hopefully Lenovo will start with a kick with their tablet+dock bundles, but so far they have worse times between announcing and actually selling than ASUS.
RMA'd other items
Sent a PC motherboard back to them a few months ago.
I got the same board back repaired after a month (they covered shipping.)
Sent a soundcard back to them last year and got a brand new card back after one week.
12 month limited warranty is not too bad on this tablet.
The registration process on the Asus member site kind of scared me.
Said my S\N was invalid...retyped it 10 or 11 times and it finally flew.
Thats OK said:
Sent a PC motherboard back to them a few months ago.
I got the same board back repaired after a month (they covered shipping.)
Sent a soundcard back to them last year and got a brand new card back after one week.
12 month limited warranty is not too bad on this tablet.
The registration process on the Asus member site kind of scared me.
Said my S\N was invalid...retyped it 10 or 11 times and it finally flew.
Click to expand...
Click to collapse
Really strange how you guys struggle with RMA, why does the retailers not assist you guys aswell?
Degaron said:
Really strange how you guys struggle with RMA, why does the retailers not assist you guys as well?
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Amazon has been vewy vewy good to me (no sweat on the occasional return.)
So for all my no tax high dollar purchases I will usually run to them (that's if I am able to wait a day or two.)
The other 2 things came from Fry's (carry out) and after 14.999 days your a bit out of luck with them as a retailer.
Don't forget that depending on your credit card you have some protection.
Sent from my Galaxy Nexus using xda app-developers app
All I can say is that thier RMA experience sucks. I had to send mine in after I bricked it and they not only waited 4 weeks to finally contact me but I contacted them 6 times and finally got to talk to a supervisor and ripped his @$$ for the piss poor customer service. The day after my final call they finally contacted me with the repair cost of $279 to replace the motherboard and labor. We'll have to see how long it takes them to repair it and send it back. Needless to say I'm not buying ASUS products anymore.
I cannot vouch for Asus TF700 warranty, however I did purchase a UL30A from them a couple of year ago. During a flight the corner (hinge) cracked and I sent it in (I paid for outbound shipping). They replaced the plastic casing, but didn't actually replace the hinge and over the next 6 mos the piece came loose and disjointed. Now I have to be very careful when I open or close the lid and I usually keep it open just so I don't stress the joint. I wasn't thrilled with their job.
My TF700 (just started yesterday) has a weird screen click (very faint) when I tab sometimes depending on how hard I tap and where I hold it. If this problem worsens I will probably return it through my credit card (many credit cards extend the return period) and get a new one.
Curious as to where folks purchased their Infinity from;
Best Buy
Office Depot
Newegg
Amazon
Tiger Direct
Armed Forces catalogue
Canadian stores
Overseas retailers
On and on...
________________________________________________________________________
Best Buy - best return policy - full 30 days.
Office Depot doesn't allow refunds *at all* on electronics (if opened) - only exchanges for the exact same item, and only 15 days at that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Microcenter - because they had them in stock and in store long before Best Buy.
14 day return, but they still allowed 2 returns during that period without any problems.
Amazon..
no tax, free shipping, easy returns.
Returned my first one... using my second right now.
Best Buy because they took my TF201 and exchanged it (well refunded so I could buy the TF700 w store credit)
Personally, with the TF700's QC track record, I'd try to buy from a brick-and-mortar store, just in case you have problems.. It's just so much faster to exchange the unit locally instead of via mailorder... There are just too many faulty units out there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Personally, with the TF700's QC track record, I'd try to buy from a brick-and-mortar store, just in case you have problems.. It's just so much faster to exchange the unit locally instead of via mailorder... There are just too many faulty units out there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I've found amazon to be better than brick and mortar tbh. Its all around an easier process and no restocking fees etc.
Sent from my Galaxy Nexus using xda app-developers app
Tigerdirect
Perfect unit on first try.
Bestbuy, I have 60 day return policy because Im a silver premier member. First one was a keeper.
junrider said:
Bestbuy, I have 60 day return policy because Im a silver premier member. First one was a keeper.
Click to expand...
Click to collapse
Best Buy also honors manufacturer warranty so it's easy to exchange for a new one if it's a factory issue like screen mura, and other issues.
neo1738 said:
Best Buy also honors manufacturer warranty so it's easy to exchange for a new one if it's a factory issue like screen mura, and other issues.
Click to expand...
Click to collapse
So you mean that if I have a problem within the first year (the warranty period in the US), I can just take it to Best Buy and exchange it?? If so, I didn't even know that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Good info from all on the return policies.
Very handy to know I must say.
x51 said:
Amazon..
no tax, free shipping, easy returns.
Returned my first one... using my second right now.
Click to expand...
Click to collapse
they also dropped the price to match newegg and dropped the dock to 120 something
sent from LG optimus s (republic wireless) on tapatalk
wolfman87 said:
I've found amazon to be better than brick and mortar tbh. Its all around an easier process and no restocking fees etc.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Try returning a TF201 for a TF700, FOUR months after purchase at Amazon!
Best Buy exchanged many Transformer Primes for the TF700 (or full store credit) even 7-8 months after the original purchase under the manufacturer warranty.
Not one reported successful exchange with Amazon outside the default return period.
Midnitte said:
they also dropped the price to match newegg and dropped the dock to 120 something
sent from LG optimus s (republic wireless) on tapatalk
Click to expand...
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http://www.abt.com/product/58782/AS...72344&utm_content=Pricewatch&utm_term=Primary
thats the best i could find, $128.
I purchased the Infinity from Newegg because of no tax and they were offering $40 off on the tablet and the dock combo at the time. They also have a relatively hassle free return policy (at least in my experience) because I had to return the first one back due to multiple issues and I'm waiting on the 2nd one to arrive.
pileot said:
thats the best i could find, $128.
Click to expand...
Click to collapse
Excaliberpc.com has both docks (gray backordered at the moment) for $119. I can't post links yet.
Best Buy exchanged many Transformer Primes for the TF700 (or full store credit) even 7-8 months after the original purchase under the manufacturer warranty.
Click to expand...
Click to collapse
Same here, bought my prime in January and they just swapped me to a infinity last month...I was amazed.
On top of that SquareTrade swapped my warranty also.. Such a win win.
Sent from my EVO using Tapatalk 2
Bought two
Wanted to buy from Amazon but they had that "will ship in xx days" thing going when the tab first came out. Local Best Buy had the "ship to store in xx days".
So I decided to give NewEgg a try. Even paid for the expedited 'same day shipping' with overnight delivery (This was at noon PDT on Thursday). FAILURE. They took my money and didn't ship the same day and had to wait the weekend. They just plain refused and then ignored any request to do an expedited Saturday delivery...at MY COST! I know, a total sob story, right? Horrible customer service contact experience in just trying to find out where it was. They did refund my shipping charges but just wouldn't actually DO anything to expedite the process..Unbelievable!! I wouldn't recommend them to anyone. In years past, I had good luck with NewEgg. But I won't use them again and frankly don't expect them to remain in business with all the better competition out there.
Anyway...Finally got the tab..Liked it.... And my wife liked it too! So off to buy another one.
This time, I went with Tiger Direct. Night and day compared to RottenEgg. A flawless transaction and great service. I knew where it was in the process and shipping at all times. I had not used Tiger Direct before. I had only heard of them when CompUSA went under. They've now earned my business.
jtrosky said:
Best Buy - best return policy - full 30 days.
Office Depot doesn't allow refunds *at all* on electronics (if opened) - only exchanges for the exact same item, and only 15 days at that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I've learned to never buy any hardware or software from Office Depot, terrible return policy for both. So I basically don't shop with them.
jmarias said:
Wanted to buy from Amazon but they had that "will ship in xx days" thing going when the tab first came out. Local Best Buy had the "ship to store in xx days".
So I decided to give NewEgg a try. Even paid for the expedited 'same day shipping' with overnight delivery (This was at noon PDT on Thursday). FAILURE. They took my money and didn't ship the same day and had to wait the weekend. They just plain refused and then ignored any request to do an expedited Saturday delivery...at MY COST! I know, a total sob story, right? Horrible customer service contact experience in just trying to find out where it was. They did refund my shipping charges but just wouldn't actually DO anything to expedite the process..Unbelievable!! I wouldn't recommend them to anyone. In years past, I had good luck with NewEgg. But I won't use them again and frankly don't expect them to remain in business with all the better competition out there.
Anyway...Finally got the tab..Liked it.... And my wife liked it too! So off to buy another one.
This time, I went with Tiger Direct. Night and day compared to RottenEgg. A flawless transaction and great service. I knew where it was in the process and shipping at all times. I had not used Tiger Direct before. I had only heard of them when CompUSA went under. They've now earned my business.
Click to expand...
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I've always had A+ service from Newegg and use them all the time.
You should read the details on expedited shipping, it never says they gurantee same day shipping
http://help.newegg.com/app/answers/detail/a_id/378/kw/rush
I' ve found if I get the order in by noon Eastern, they usually get it out the same day. A minute later, usually not.
They refunded your shipping although they did not break their own policy. That's pretty nice of them.
Canada Computers. Worst return policy ever. 14 days plus restock fee
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device and any subsequent defective devices. If your 3rd device is defective, you're stuck with Asus' warranty.
To their credit, I contacted them by phone and they gave me a "one time only" exception. I wish I could just get a refund, but the item was purchased on a gift credit card that is not in my name, and that would be problematic. So, I have one shot to get an acceptable unit.
I've been doing business with Newegg for computer parts for years and they're service, selection and prices have all been excellent with this notable exception. I will probably continue to do business with them, but for an item like the tf700 that has known build issues, I recommend purchasing it from BestBuy or some place like that where you can return things a bit more easily.
i purchased mines from newegg and yesterday was feeling upset that i couldnt return it. I was at my wits end with this tablet. I was convinced to unlock and root, and since doing so, i am very impressed. This device is 10x better than when i first got it. So far, everything is running much smoother. I was hesitant to root because i didnt feel like going thru all that. but with the help of certain members, the process was very easy and i saw results right away.
Just my two cents.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
timrock said:
i purchased mines from newegg and yesterday was feeling upset that i couldnt return it. I was at my wits end with this tablet. I was convinced to unlock and root, and since doing so, i am very impressed. This device is 10x better than when i first got it. So far, everything is running much smoother. I was hesitant to root because i didnt feel like going thru all that. but with the help of certain members, the process was very easy and i saw results right away.
Just my two cents.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
I'm actually having second thoughts about RMAing this one. The screen is not flat (visibly bowed out along the top edge) and it clicks a little. I'm afraid it will get worse over time or even crack. But, I actually love the performance. I haven't pushed it that hard, but the IO issues don't seem to affect my experience much. Knowing I only have one more shot at a good unit, without resorting to returning to Asus, I might just stay with this one and hope it doesn't fall apart.
Either way, I fully intend to unlock the unit I end up with.
esoxx said:
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device and any subsequent defective devices. If your 3rd device is defective, you're stuck with Asus' warranty.
To their credit, I contacted them by phone and they gave me a "one time only" exception. I wish I could just get a refund, but the item was purchased on a gift credit card that is not in my name, and that would be problematic. So, I have one shot to get an acceptable unit.
I've been doing business with Newegg for computer parts for years and they're service, selection and prices have all been excellent with this notable exception. I will probably continue to do business with them, but for an item like the tf700 that has known build issues, I recommend purchasing it from BestBuy or some place like that where you can return things a bit more easily.
Click to expand...
Click to collapse
They have have gotten real bad with their return policies over the years. I forgot a USB cable one time and they sent the RMA item right back to me. And wasted many days off my return period and then wouldn't honor it later. I stopped buying anything from there anymore.
esoxx said:
I'm actually having second thoughts about RMAing this one. The screen is not flat (visibly bowed out along the top edge) and it clicks a little. I'm afraid it will get worse over time or even crack. But, I actually love the performance. I haven't pushed it that hard, but the IO issues don't seem to affect my experience much. Knowing I only have one more shot at a good unit, without resorting to returning to Asus, I might just stay with this one and hope it doesn't fall apart.
Either way, I fully intend to unlock the unit I end up with.
Click to expand...
Click to collapse
well if there are physical defects, i would definetly return it and get a new one.
esoxx said:
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device
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That is better than Tiger Direct. I bought a Prime when they were first available back last December. I had wifi and GPS issues but held on to the Prime for about 3 weeks hoping for a firmware update to address the issues. When I attempted to get a RMA from Tiger Direct I was informed that their return policy for tablets was 14 days. If I had known that I would not have purchased from TD.
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