hello people im excited to get my new phone this week. i just called and spoke with retentions dept. I have 2 lines and both have exspired contracts. I told them i was thinking of switching providers to get a new (free) phone. The rep was very nice and said we will send u 2 HTC Sensations free! woo hoo!! can't wait to get it. hopefully ill be able to root them! anyways just wanted to share my good news!!
Nice. I just bought a Sensation yesterday. I told them I was going to Verizon and they credited my account $80 and let me keep my brand new G2x (For Sale by-the-way)
I like it because it doesn't keep turning off randomly...
cool!! i wanted the g2x but they said it was out of stock? im guessing the sensation is compairable!
Wow, I wish I could do this with Sprint.
bummer... i tried this, and the best they'd offer me was BOGO for the Sensations
I wouldnt give up. I tried a couple of times. the first time I was trying to get the g2x and they said it was Out of stock. I still had a month left on my contract. so i called a month later and the first rep i talked to tried to offer me the Galaxy S 4g for 174.00 I said no and asked for the retentions dept. thats where i found hog heaven! No problem at all. only catch was I had to renew my contract for 2 more years. but got 2 free phones and also I forgot that I got my monthly bill lowered. I was paying the 139.99 for 2 lines unlimited everything. they dropped it to 98.00!!!
honiebun said:
I wouldnt give up. I tried a couple of times. the first time I was trying to get the g2x and they said it was Out of stock. I still had a month left on my contract. so i called a month later and the first rep i talked to tried to offer me the Galaxy S 4g for 174.00 I said no and asked for the retentions dept. thats where i found hog heaven! No problem at all. only catch was I had to renew my contract for 2 more years. but got 2 free phones and also I forgot that I got my monthly bill lowered. I was paying the 139.99 for 2 lines unlimited everything. they dropped it to 98.00!!!
Click to expand...
Click to collapse
Wow, you are lucky...
oh also! That i thought it was crazy to pay an 18.00 upgrade fee per line!!! so the dropped the upgrade fee on both my lines!
i won one from HTC Australia
Almost as good as my deal. I got a free Sensation and got to keep my G2X all the while remaining off contract.
Sent from my HTC Sensation 4G using XDA Premium App
Related
So I wanna get the mytouch 4g. I'm currently one year into my two year contract with tmo with my gravity 2 (phone sucks). I talked to a rep and told me the phone would cost me around $300 since I'm not eligible for a full upgrade. Any way of getting the phone for less thru someone (Wirefly, etc.)?
Ghost430 said:
So I wanna get the mytouch 4g. I'm currently one year into my two year contract with tmo with my gravity 2 (phone sucks). I talked to a rep and told me the phone would cost me around $300 since I'm not eligible for a full upgrade. Any way of getting the phone for less thru someone (Wirefly, etc.)?
Click to expand...
Click to collapse
Nope. The phone $450 without a contract
Switch over to a Family Plan and add the MyTouch as a new line maybe? Then just remove all the features on one of the lines. New lines qualify for the $150 pricing I think.
Do some back to back warranty replacements then threaten to cancel your contract if you don't get a new phone. It worked for me, and they sent me a free phone without renewing my contract.
Sent from my HTC Glacier using XDA App
jrb1000 said:
Do some back to back warranty replacements then threaten to cancel your contract if you don't get a new phone. It worked for me, and they sent me a free phone without renewing my contract.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
A friend of mine just tried that ... He ended up with an LG Optimus... That's the best they would give him.
This is an example of a conversation questions, this will stay in general section.
They first tried to get me to upgrade, but I told them it was cheaper to cancel my contact and get a new phone through att. Needless to say they transfered me straight to retention.
Sent from my HTC Glacier using XDA App
Craigslist !
Give it about two weeks and then check Craigslist.
Theres already a brand new in unopened box G2 for $350.00
in my area on C/L. I've seen a couple G2's for $300.00.
The MyTouch 4g will be the same in a couple weeks.
I bought my Nexus on C/L.
I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
I did. I complained and they gave me a full early upgrade and waived the activation fee. Not only that but they had a $50 off deal going on so I walked out with mine paying $53
Over the phone or AT&T store?
I complained and they said they set up the upgrade for me, I went to the store on release day and it was a clusterfarq. So a few hours later I had my phone. Then a customer service rep called me from corpo and I complained again and got a $20 credit on my account
Good luck
I went to the AT&T Store, and the guys there were very unhelpful. They just turned me down saying "we can't do anything about it."
What exactly did you say?
I received an early upgrade but I was exactly 22 days away from my official upgrade date, which was March 8. I contacted customer service on the phone and threatened them with Big Red and HTC Thunderbolt ( Verizon ) because I have 4 lines and all on recently renewed contract and they put in "special instructions" into the system for when I went to an AT&T Store.
The employee checked and I was eligible . HTC Inspire was mine for 105$
sheanzyy said:
I received an early upgrade but I was exactly 22 days away from my official upgrade date, which was March 8. I contacted customer service on the phone and threatened them with Big Red and HTC Thunderbolt ( Verizon ) because I have 4 lines and all on recently renewed contract and they put in "special instructions" into the system for when I went to an AT&T Store.
The employee checked and I was eligible . HTC Inspire was mine for 105$
Click to expand...
Click to collapse
But you were 22 days away. I am 2 years away, just got the captivate recently.
I was wondering if it's possible to early upgrade now like I read some people did.
I got upgraded for no fee today. I don't know if it helped that I knew the assistant manager. Just a coincidence I went to high school with the guy. Such a big difference in this phone compared to my Sony Ericsson Xperia X10. It is worth the try to get an early upgrade!
Sent from my Desire HD using XDA App
droe411 said:
I got upgraded for no fee today. I don't know if it helped that I knew the assistant manager. Just a coincidence I went to high school with the guy. Such a big difference in this phone compared to my Sony Ericsson Xperia X10. It is worth the try to get an early upgrade!
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Can he help me?? AT&T screwed me. They said the cheapest I can get it is $470 early upgrade, and he would take $200 from the bill. Still very high... I am pissed off. I threatened to change to Verizon, but nothing. Even higher level support didn't have the "authority" to change the prices for loyal customers for the past 7 or so years. SMH.
x986123 said:
Can he help me?? AT&T screwed me. They said the cheapest I can get it is $470 early upgrade, and he would take $200 from the bill. Still very high... I am pissed off. I threatened to change to Verizon, but nothing. Even higher level support didn't have the "authority" to change the prices for loyal customers for the past 7 or so years. SMH.
Click to expand...
Click to collapse
How would it be $470? The non-commitment pricing of this phone is 399.99 the most you would pay even in California where the tax is applied to the full retail value of the phone would be $435.
Sell the Captivate. Get $200 for it. Then buy the phone for the early upgrade price of $299.99. Still only pay $99 for it.
x986123 said:
I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
Click to expand...
Click to collapse
No offence but you kept it past it's 30 day return policy. It's not AT&T's fault that you suddenly want a new phone a few months later. If you really want it, dish out the $399. That's not too bad.
It's like buying a new car and a few months later deciding on you wanted a Honda instead of a Ford.
We all make choices in life. You made one....now live with it.
Att can not do upgrades over the phone if you are not within 4 months of upgrading. You can't do it in store unless you are so many days from upgrading. Nothing they can do about it.
Sent from my SAMSUNG-SGH-I897 using XDA App
x986123 said:
I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
Click to expand...
Click to collapse
I talked with AT&T about this as well. I got my refurbed Captivate in October. To qualify for for the exception upgrade, you need to wait 6 months. For me that is April around my birthday. They told me the cost to get the phone them would be whatever the 2 year contract price is for the phone plus $100.00. I have had this confirmed multiple times. I am hoping with the Atrix coming out and other potential offering with FFC and dual processors, that the two year price for the Captivate will plummet and I can get it cheaper as those other things do not matter to me.
uhmump95 said:
I talked with AT&T about this as well. I got my refurbed Captivate in October. To qualify for for the exception upgrade, you need to wait 6 months. For me that is April around my birthday. They told me the cost to get the phone them would be whatever the 2 year contract price is for the phone plus $100.00. I have had this confirmed multiple times. I am hoping with the Atrix coming out and other potential offering with FFC and dual processors, that the two year price for the Captivate will plummet and I can get it cheaper as those other things do not matter to me.
Click to expand...
Click to collapse
Actually that is incorrect. Early upgrade on a Data device is 2 yr pricing plus $200.
Non smart phones it's 2 yr pricing plus $75.
I am sorry they gave your wrong information.
So basically you guys are saying I'm screwed. Yeah, was afraid of that. Hope someone wants to trade an Inspire for my Captivate. Maybe convince someone who isn't a techy at school. Haha.
Wow, sooooo many diff experiences. I purchased my Captivate and renewed my contract in August. I went to the At&t store on launch day perpared to pay $399 for it as we have a Corp. account. The rep told me if he would give me an early upgrade by starting my contract from that day. By doing this I was able to get it for $299 which was fine by me. 6 months for a $100 sounded like a deal to me. He said I would be eligible for upgrade again in 20 months and kept my unlimited data. Honestly, one of better experiences I had with them in the past 7 years.
I still think you should sell the cap on the market here for about $200(or more) take the $200 off and end up paying $70~ out of pocket... In my opinion the inspire is well worth it.
r_3 said:
I still think you should sell the cap on the market here for about $200(or more) take the $200 off and end up paying $70~ out of pocket... In my opinion the inspire is well worth it.
Click to expand...
Click to collapse
They sell on eBay for around $300. Maybe I should try there...
Just thought I'd pop in here and share my experience with switching from the Captivate to the Inspire.
I have only been an AT&T customer since August 2010. I have a couple of calls to ATT Customer service in my record where they documented my unhappiness with the GPS and lack of Froyo updates. When @samsungjohn came to the Captivate portal and stirred the pot with Samsung's PR stunt I had finally had enough I called 611 again and was polite, and nicely explained to the CSR my complaints with the Captivate. I asked if there was ANYTHING that they could do to move me into another phone, I never mentioned wanting to cancel my account or raised my voice in any way. The CSR told me that he understood my frustration and he had heard similar complaints before.
He was able to put a $150 dollar credit on my account and I was able to sell my Captivate for $200 so I walked out of a Corporate AT&T store with my Inspire at a net cost of $50 to me.
Maybe I got lucky, or maybe AT&T is hearing from a LOT of people like me and is losing customers, I don't know.
Just thought I'd share.
gunnyman said:
Just thought I'd pop in here and share my experience with switching from the Captivate to the Inspire.
I have only been an AT&T customer since August 2010. I have a couple of calls to ATT Customer service in my record where they documented my unhappiness with the GPS and lack of Froyo updates. When @samsungjohn came to the Captivate portal and stirred the pot with Samsung's PR stunt I had finally had enough I called 611 again and was polite, and nicely explained to the CSR my complaints with the Captivate. I asked if there was ANYTHING that they could do to move me into another phone, I never mentioned wanting to cancel my account or raised my voice in any way. The CSR told me that he understood my frustration and he had heard similar complaints before.
He was able to put a $150 dollar credit on my account and I was able to sell my Captivate for $200 so I walked out of a Corporate AT&T store with my Inspire at a net cost of $50 to me.
Maybe I got lucky, or maybe AT&T is hearing from a LOT of people like me and is losing customers, I don't know.
Just thought I'd share.
Click to expand...
Click to collapse
And maybe the highlighted part was the real reason. At any rate, congrats on the early upgrade. I'm lovin this device more and more.
Ill give the short version... preordered on the 15th. told i'd get today. rep NEVER told me i needed to sign some email for verification. Email was sent to some god awful old address i dont even use. all that was offered was a $10 credit. Ive been w/ tmobile since like 02' and thats the best they can do??. call back and he can give a free month but only if i extend for 2 yrs....no thanks. So now i have to go to the store tomorrow and wait another day to get the phone. Oh ya btw i dropped my current phone in the toilet and it doesnt work so i have no phone @ the moment. im so livid I cant even see straight...... seriously considering another carrier just off of principle alone..
Call and talk to customer retention... They'll do much better.
Sent from my HTC Glacier using XDA App
both offers WERE from retention...i thought they could do much better as well.
Wait, what email? I received no email. Did you get tracking info?
Retention's not doing deals like they used to. I got a G2 from them for $249 with 16 months left on my contract. For the G2X they (mutiple agents) told me if I wanted to go to VZW, maybe I should. My average bill per month for the past 12 months is $350ish because of international roaming. Once the AT&T deal closes I'm going to take their advice and move back to VZW. By then, VZW will have LTE well implemented and a dual-core Android worldphone. With high-value post paid customer gone, T-Mobile can focus all thier attention on $29 per month prepaid customers which, based on CSR attitude, is what they'd prefer.
They did the 249 for me on 2 g2x. I was at the sprint store.
I would of had a deposit on sprint. So it evened out.
Sent from my GT-I9000 using XDA Premium App
ikarma said:
Wait, what email? I received no email. Did you get tracking info?
Click to expand...
Click to collapse
it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
BarryH_GEG said:
Retention's not doing deals like they used to....... cont'd
Click to expand...
Click to collapse
it seems like your right. I mean lets be serious. they KNOW i want the phone. hell I already bought accesorries for it so ya I am going to get it. its just how they went about the whole thing was so wrong i could not believe i was speaking with tmobile. The last guy who offered the free month w/ 2yr extension @ one point said " what do you want us to do?" and not in a helpful way. Like a "we dont care if you cancel;good riddance" kind of way. im still in shock over the whole thing. But its like im trapped. either shake this off and get the phone or go with another carrier, get charged an ETF for breaking contract then getting a higher bill with AT&T, sprint ,etc.
I had a $400 flexpay available which I took... There was on ONLINE form which required me to type in my name.
The only email I got was that my payment went through and it shipped.
Mine said it was supposed to be here Monday so I sold my N1 online. I called last night because it hadn't arrived nor had UPS showed it was even shipped. The lady on the phone told me that online orders were "pre-orders" and the phone wasn't even supposed to ship until Wednesday. I had her and her manager go to the website and tell me where, anywhere, did it say a preorder. I also said people were getting them already and they "assured" me that no one was getting them yet.
I actually had the supervisor cancel the order because I said I'd rather pick it up Wednesday rather then have it ship Wednesday. 20 minutes after I got off the phone, UPS showed it was picked up and scheduled for next day delivery. So I don't even know if they cancelled it or just got it shipped.
Just cancel it and pick one up at the store tomorrow. At this point it isn't even worth fighting with them to get it shipped. I ordered mine Friday with standard shipping and I just got mine a few minutes ago.
Customer retention did me right on today. To make a long story short I have had problems with my Vibrant since day one back in July. From the GPS to the freezing and reboots. T-Mobile has sent me 5 Vibrants since August and when I called on today I asked to speak with a manager. I told them I would like to cancel my account because I spent $500 on a phone and they have done nothing to fix it for me. I told them I tried every GPS fix known to man but none of them worked to my standards. I play golf and use Skydroid so I need the GPS to be pretty damn accurate. It worked fine on my N1 and MyTouch 3g. She then said "I can give you a $200 credit if you upgrade your device." I told her if she looked at my account I haven't been under contract with them for 3 years and have purchased my last 4 devices off contract so what makes you think I want to sign a 2 year contract now with this AT&T merger looming around. She asked me how they could keep me as a customer and I asked her what the value of my used Vibrant was. She told me $354. I then said, "the only way I will remain a T-Mobile customer is if they buy my Vibrant back for $354 and I purchase a G2x off contact for the difference". She put me on hold for 5 minutes and came back and said they would be willing to do that and would ship my G2x tomorrow and after I receive it I have 7 days to return my Vibrant. She even asked me if I would like to pay for the G2x right now or just add the cost to my bill. I chose to pay it now and should have a G2x in my hand by Friday for less than what people are paying to upgrade. Big deal, my Vibrant is gone but I got two cores of goodness for a little over $150 off contract.
Ask for a rep to come bring you a phone immediately. That's how you only paid $100 for the phone with no contract right?
Sent from my LG-P999 using XDA App
jrwingate6 said:
Customer retention did me right on today. To make a long story short I have had problems with my Vibrant since day one back in July. From the GPS to the freezing and reboots. T-Mobile has sent me 5 Vibrants since August and when I called on today I asked to speak with a manager. I told them I would like to cancel my account because I spent $500 on a phone and they have done nothing to fix it for me. I told them I tried every GPS fix known to man but none of them worked to my standards. I play golf and use Skydroid so I need the GPS to be pretty damn accurate. It worked fine on my MyTouch 3g. She then said "I can give you a $200 credit if you upgrade your device." I told her if she looked at my account I haven't been under contract with them for 3 years and have purchased my last 4 devices off contract so what makes you think I want to sign a 2 year contract now with this AT&T merger looming around. She asked me how they could keep me as a customer and I asked her what the value of my used Vibrant was. She told me $354. I then said, "the only way I will remain a T-Mobile customer is if they buy my Vibrant back for $354 and I purchase a G2x off contact for the difference". She put me on hold for 5 minutes and came back and said they would be willing to do that and would ship my G2x tomorrow and after I receive it I have 7 days to return my Vibrant. She even asked me if I would like to pay for the G2x right now or just add the cost to my bill. I chose to pay it now and should have a G2x in my hand by Friday for less than what people are paying to upgrade. Big deal, my Vibrant is gone but I got two cores of goodness for a little over $150 off contract.
Click to expand...
Click to collapse
Awesome. This is what retention is meant for. You had a real serious legitimate issue and were considering cancelling. The people that are saying retention isn't doing what they used to are likely people that threaten to cancel whenever they want to get something. T-Mobile sees your history and how often you talk to retention or get deals from them. Eventually they will just call your bluff.
uploder said:
it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
Click to expand...
Click to collapse
Blame your state. That's why this is in place. What other carrier lets you split your phone up in payments? I'll go with.... none. It was their fault for not checking the email addy but come on it is only one more day.
Sent from my HTC Glacier using XDA Premium App
BarryH_GEG said:
Retention's not doing deals like they used to. I got a G2 from them for $249 with 16 months left on my contract. For the G2X they (mutiple agents) told me if I wanted to go to VZW, maybe I should. My average bill per month for the past 12 months is $350ish because of international roaming. Once the AT&T deal closes I'm going to take their advice and move back to VZW. By then, VZW will have LTE well implemented and a dual-core Android worldphone. With high-value post paid customer gone, T-Mobile can focus all thier attention on $29 per month prepaid customers which, based on CSR attitude, is what they'd prefer.
Click to expand...
Click to collapse
That's the full discounted price of the phone, so sounds like a good deal they gave you, but they should never had told u to go back to VZW, they should have went thru the bill and lowered it and also gave you an unlock code for your current phone so when you roam internationally you can just grab a pre-paid sim from where ever you are for way cheaper prices.
jimbo831 said:
Awesome. This is what retention is meant for. You had a real serious legitimate issue and were considering cancelling. The people that are saying retention isn't doing what they used to are likely people that threaten to cancel whenever they want to get something. T-Mobile sees your history and how often you talk to retention or get deals from them. Eventually they will just call your bluff.
Click to expand...
Click to collapse
i completely agree however im not one of those people who call and complain for every little issue. truth is ive NEVER had an issue with tmobile until this happened. 1st time ever threatening to cancel and 1st time speaking w/ retention.
sk337sk337 said:
but come on it is only one more day.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
the only reason its an issue is because i have no phone @ the moment. (see 1st post) so in the rare case that there was an emergency and I needed a phone id be screwed.If i did still have a phone i'd be annoyed but would have just took it for what it is. A retarded mixup on their part. Which is what im doing
uploder said:
i completely agree however im not one of those people who call and complain for every little issue. truth is ive NEVER had an issue with tmobile until this happened. 1st time ever threatening to cancel and 1st time speaking w/ retention.
Click to expand...
Click to collapse
I definitely wasn't calling you out specifically, more just a general statement, or if anyone specifically it was Barry that said they aren't doing what they used to.
Regarding your situation, if they offered you a free month, that is usually the most retention will give as far as financial credits, and it will always require a 2 year contract from my experience (in customer care, not as a customer threatening to cancel).
You really want to go to some crap company over a couple days, when you are the one who ruined your other phone?? And if you are buying this, I am sure you can afford to spend $20 for a prepaid at walmart to give you the basic functionality that is essential. Geesh
uploder said:
it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
Click to expand...
Click to collapse
I was still in contract with 10 months to go for a full upgrade. When I called, I asked about the upgrade. When the CSR told me I didn't qualify for the upgrade I immediately asked how much it would be just to cancel the service. She said "$200" and my reply to her was "Thats it? I may as well just do that then." She right away offered me a full upgrade.
I too had to go along with the electronic signature but my CSR was nice enough to ask me what email to send it to and let me know when it was coming. I feel for you, man. It's a shame that most companies are straying away from quality customer service, especially with consumers that have been long term with the company. I guarantee if you were a new customer, they would have bent over backwards for you.
uploder said:
the only reason its an issue is because i have no phone @ the moment. (see 1st post) so in the rare case that there was an emergency and I needed a phone id be screwed.If i did still have a phone i'd be annoyed but would have just took it for what it is. A retarded mixup on their part. Which is what im doing
Click to expand...
Click to collapse
How have you been with tmo that long and don't have a phone laying around? I have at least 3 that I could dig up and throw a sim in.
Sent from my LG-P999 using XDA App
Biggest let down of the year! Yaaaaay!
http://www.tmonews.com/2011/06/t-mobile-formally-announces-fathers-day-2011-sale/
Sent from my HTC Glacier using XDA App
Even more glad I got in on the Wal-Mart deal now.
Sent from my HTC Sensation 4G using XDA Premium App
Nothing makes me feel more warm and fuzzy than 2.4GB of free data, split up over 12 mos, in order to contractually obligate my business to them for the next 2 years!
LOL I jest, I'm pleased with tmo ATM, so I'm not *****ing. But it is pretty damn lame compared to other promotions they have had, especially Father's Day last year.
Sent from my HTC Glacier using XDA App
Yes it seems kinda lame, do the math though and it's not so bad.
250 upfront for the phone
50 mail in rebate and a 120 bill credit=80 for the phone.
Better that the wallmart deal, it just takes some time for it to pay off.
Pinepig said:
Yes it seems kinda lame, do the math though and it's not so bad.
250 upfront for the phone
50 mail in rebate and a 120 bill credit=80 for the phone.
Better that the wallmart deal, it just takes some time for it to pay off.
Click to expand...
Click to collapse
This is of course assuming they haven't sold out by Father's Day.
Sent from my HTC Glacier using XDA App
i was getting worried about having to return my sensation to walmart to go for a better deal @ tmo..
I don't understand.
What if you have a $30 / month data plan.
Wouldn't that be a savings of $360?
Paul22000 said:
I don't understand.
What if you have a $30 / month data plan.
Wouldn't that be a savings of $360?
Click to expand...
Click to collapse
No you will get a $10 credit towards your bill every month for 12 months.
Sent from my HTC Sensation 4G using XDA Premium App
Scoop24 said:
No you will get a $10 credit towards your bill every month for 12 months.
Click to expand...
Click to collapse
Ah, I see the grayed out text at the bottom now, barely readable so as to hide it from customers.
The graphic in the picture says one year of free data without any asterisk at all, not one year of free $10 data.
Isn't that illegal false advertising? Jerks. I hate when companies do that.
& to think I almost waited for the Sat sale. Need to look closer @ details & see if we can access this for our grandfathered plans, I'm not giving that up. Wish I'd picked up those free phones for my kids in Feb, arghhhhh!
The word from my market manager is that there will not be any more free phone sales (like last year's father's day sale) because of high fraud / cancellation rates.
This market manager is not a very reliable source ( calling her an idiot is an insult to idiots everywhere ) but this makes sense now that we know what the sale is.
latteladyla said:
& to think I almost waited for the Sat sale. Need to look closer @ details & see if we can access this for our grandfathered plans, I'm not giving that up. Wish I'd picked up those free phones for my kids in Feb, arghhhhh!
Click to expand...
Click to collapse
FYI, if you are adding a new line or are a new customer, tmo currently has the MT4G and SGS 4G for free if you do it online. One of the phones ends today, but the other one doesn't expire until Thursday. Won't work for upgrades, buy if you are adding a line for your kid, this is the way to go. Pull the trigger quick though.
Sent from my HTC Glacier using XDA App
Great Customer Service!
I went to a local store here in Fremont to get my first look at the Sensation and asked about the Father's Day special. A salesperson named Candice answered my questions and handed me a Sensation to play with. I asked for her business card and told her I would be back on Sunday, thinking that was the day of the promotion. I then went to find my wife and daughter at the Michael's craft store next door. About 15 minutes later, I run into Candice while shopping inside Michael's! She realized that I was mistaken about the day of the sale and actually ran next door to find me and tell me it was on Saturday!
I know that she probably gets a commission on phones that she sells, but I still think it was very kind of her to find me and tell me the correct date. Imagine if I had shown up on Sunday and was told that the promotion was the day before!
So to thank her for her kindness I am telling her story here on the forum in the hopes that some of you will buy a Sensation from her. Let's see if we can help her get the "Employee of the Month" award! I don't know if my credit will qualify for a two-year contract, but I intend to find out on Saturday! Wish me luck!
If any of you live in the Fremont, CA area and are planning on buying a Sensation, please go to the T-Mobile store at the corner of Mowry Ave & Fremont Blvd (store address 39172 Argonaut Way) and ask for Candice.
A little extra for you folks I found today over at fatwallet. After you get your phone head over to this link and follow the instructions to get a 125$ visa card if you are a NEW T-mo customer.
http://www.fatwallet.com/forums/hot-deals/1099398/
So 250-50 mir-50 sensation promo-120 fathers day-125 for switching to Tmo= they are paying you 95 bucks to get this phone on Fathers Day. I'd say that's a bit better than a free phone.
Nice, dude! Good lookin out, thanks for sharing.
Sent from my HTC Sensation 4G using XDA App
so i was eligible for upgrade pricing, but that wasn't good enough for me. so i called customer care and they got me to the loyalty department IE retentions and i got them to give me a 75.00 credit. after the rebate phone will cost 25.00 not bad i think!
now to get it root it backup the free games and mod it .....
That's a great deal. I'm a recent G2x owner and I rooted it pretty easy using NvFlasher process which is the only way to go. Its located in development section.
Edit:
http://forum.xda-developers.com/sho...ck NvFlasher ClockworkMod 5.0.2.0 and 4.0.1.5
-Sent from my EGB_CM7_LG-P999 using xda premium
already got all the tools and 3 roms ready to go , should get the phone on march 2nd or sooner....and how i got it.
i had 1 year left on contract. but had not upgraded my phone in a year so i qualified for the upgrade discount. but i have been with t for 8 years (no issues) and i poked around using searches like t Mobil upgrade deals ect found a few sites that said to call them inquire in to your contract ask if they could do better than what i was seeing on the t site and then say humm i'll have to think about it. then they get you to the customer loyalty department and usually make a offer. with out any hesitation they offered me a one time credit of 75.00 to my account. so my upgrade price was 149.99 with a 50.00 mail in rebate. = 99.99 and i got customer care to credit my next bill 75.00 so end result 25.00 ( with a 2 year extension but i had no real plan to switch anyway) im paying 89.99 a month for 2 phones one with the 4g 5gb data plan. ) and i cant touch that price anywhere else.
as a 2nd bonus i'm going to disable Mobil data on my optimus t put my moms sim in it and she can use my old phone with wifi and i wont need a data plan. ( not sure if t will let me get away with that but i used a e398 for years on the us t with out issues and they never complained.... and ya it was moded too
merchant2112 said:
so i was eligible for upgrade pricing, but that wasn't good enough for me. so i called customer care and they got me to the loyalty department IE retentions and i got them to give me a 75.00 credit. after the rebate phone will cost 25.00 not bad i think!
now to get it root it backup the free games and mod it .....
Click to expand...
Click to collapse
Damn thanks button sucks. Wish I could delete the thanks since obviously it makes no sense. Anyway you probably could of got it for free if you waited for the monthly free sale on tmobile.com. Maybe you can push it on them later
Sent from my LG-P999 using xda premium
Not trying to thread crap but I was recently able to get a free galaxy s2 for gf through tmobile by renewing (250 credit), though line was almost out of contract...
Plus my phone g2x I have was free after 1yr through tmobile as I called and said my touch 4g sux.... No contact extension or anything.
although kudos because for "upgrade pricing" its hard to get jack from tmo.
Sent from my LG-P999 using XDA App