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So the one time I decide to take the thundy out the case I drop it getting out of the car. I pick it up and its non responsive, can't get past HTC green/white screen. I tried holding vol down and I went into system info. It says touch panel- fail?!? Did I really toast this thing in one drop?
Ouch buddy let us know how it goes that makes me cringe as I always rock my phones naked, well except the nexus one neoprene that i have used on both incredibles and the nexus one I own. Wish it was big enough for my Thunderbolt that case has saved my ass a couple times
So Jcase helped me flash back to stock and it now says S-On in bootloader but I still can't get past HTC logo. I think it dropped just right and broke the screen. Be careful if your running your phone without a case guys, Im a good example. First drop, ruined the screen! Now I have to wait for a replacement to get shipped.
ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.
So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?
Also if its broken is there anyway of getting out of the $100 deductible?
Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?
So you would tell them you lost it even though you dropped it?
Sent from my ADR6400L using XDA App
Ill admit its sneaky, but to be honest Im mad that this phone didn't hold up better. The battery casing popped off relatively easy when it was dropped which was its downfall. Now I have to pay $100 and Im just supposed to be ok with this?
If Verizon still had a 30 day policy I could just take it to them but they are tightening the reigns.
Pics to follow showing light damage
Here are the pics
The only damage cosmetically to the phone is the nick on the corner and a scratch to the camera lens bezel that I can't really get to show up in a picture. Phone looks pristine, yet isn't worth more than a brick.
You can justify all you want but it doesn't make it right. Good luck
Sent from my ADR6400L using XDA App
azturbomini said:
You can justify all you want but it doesn't make it right. Good luck
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Your right this phone is built to withstand nothing. Seems weird that 15 days after the bolt's release verizon is changing all their return policy rules.
Also no extended warranty available for the replacement, when they are offering it on other devices. I think I will keep this phone as my own insurance policy..
I ended up using best buy black tie program because they gave me a phone on the spot. I didn't say I lost it, just gave them the broken phone. I was pretty frustrated yesterday when my TB failed!
Just brick it and say you downloaded an application and it shut off your phone and thats what came up
Sent from my ADR6400L using XDA Premium App
Well I got it the 15th so Im outside of verizon's 14 day policy. Your saying if I dont tell them I dropped it they might replace the phone? You cant even tell I dropped it, the best buy lady was like why is your phone so useless? (its basically already bricked but now S-On, only going to boot screen)
Anyone try replacing a digitizer yet? Best Buy wants 30 days, plus 5 days for shipping, plus x amount of extra days cause their system was down for replacements....Im just getting so lucky, lol. I was hoping they were doing the 3 day rapid exchange, only on crapple phones though.
Link for $40 digitizer- http://www.kaboodle.com/reviews/39....zer-for-htc-thunderbolt-4g-incredible-hd-6400
This will void my warranty huh?
Correct me if im wrong as I have not actually seen a TB disassembled but is it possible that a pin connection just jolted loose? I mean it seems must more feasible in my opinion..
That is always possible. I have seen it b4. My wife has a plasma tv that just quit the day after bestbuy return policy. They were gonna send a tech, but it was gonna be a week or more. So I pulled it off the wall and tore into it. They never pushed the lock down on the ribbon cable! Been fine ever since.
Sent from my ADR6400L using XDA Premium App
If I were you Id tell them the screen simply "Just Stopped working". From the looks of it nothing is cracked or broken so they couldent claim you did it.
I know, I know. Im a horrible dishonest person who makes things expensive and make people kill themselves.
So let me get this right. You were cheap so you didn't buy a case. Then YOU dropped it onto cement and expected to just pick it up and it to work fine. Then you go to Verizon and tell them you lost it so you can get a new phone plus keep the old one you know the one that YOU dropped. You are so freaking ridiculous. I hope you drop your new phone on carpet this time and it breaks. People these days, really.
Sent from my ADR6400L using XDA App
miketoasty said:
So let me get this right. You were cheap so you didn't buy a case. Then YOU dropped it onto cement and expected to just pick it up and it to work fine. Then you go to Verizon and tell them you lost it so you can get a new phone plus keep the old one you know the one that YOU dropped. You are so freaking ridiculous. I hope you drop your new phone on carpet this time and it breaks. People these days, really.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I agree... They need to get rid of phone insurance and let people be more careful.
I would think from such a short drop it wouldn't be such a drastic result as the touchscreen failing. I mean, you must have dropped it "just right" for that to happen, I would think.
I accidentally dropped my BlackBerry down a flight of stairs at work and there wasn't even a scratch!
But I can see how a 4.3 inch screen could be more susceptible to damage than a BlackBerry.
Just remember, karma can be a *****, so pay it forward and be honest. You reap what you sow.
Hi all! New poster here, old reader
I've just gone thru my second Sensation now (in 3 days), had 2 DOA's in a row. The first had the blue light "leakage" down at the home button and the headphone jack was defect. The other one had a battery cover that did'nt quite fit, the screen would creek and move some when you pressed it, the volume rocker was loose and it had touch issues.
I'm VERY dissapointed with the original Sensation and I've never used a DOA before this phone my entire life and now 2 in a row.
Now I got a gift card with the money instead, since I don't dare to pick up my third Sensation from the same store (the first 2 had the same manfacturing date on the battery cover) so now I'm not sure what to do?
Are there any "perfect" Sensations out there? Did HTC do a sloppy job on these phones (always had HTC smartphones before, and no major issues). This can't just be bad luck or can it?
Cheers!
Bad luck.
I've had mine since June or so and I haven't had any problems with it. No real Wifi death grip, no loose back cover, nothing.
Get one from a different store.
All manufacturers are having quality issues, or at least we're hearing about them more.
The more "trouble" consumers cause shops by returning faulty phones the more pressure will be put on the factories to improve.
Persevere, the Sensation is a top of the range phone
I bought mine since June and it doesn't have any problems too. All working great. I suppose its just bad luck for you.
Thank for the replies so far!
Ok, seems (so far) that I've had bad luck. I REALLY hope thats the issue, cause I REALLY love the phone, the design, the hardware etc. But I just can not pay all that money for a premium phone that ain't.... well premium
I took the gift card for the sole reason to try and buy the phone at another store, maybe it was a faulty batch or something, who knows. But two phones in a row, with the same production date (which I can't really remember right now june fifth China I believe, have to check when I get home) wich are both faulty has really made me think twice.
So the news you guys bring so far is really good news to me!
Hopefully, the next replacement you get is a perfect one! It's really an awesome phone and it's kinda sad to get missed out due to some defects. ):
Mine has a bit of play in the cover but that's just how it is so doesn't bother me.
Mines is good so far.... Maybe that store is selling fakes?
Sent from my HTC Sensation Z710e using XDA App
darryll4sh0 said:
Mines is good so far.... Maybe that store is selling fakes?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Nah, no fakes. It's one of our largest/most spread stores here in Sweden (deals with phones, computers, TV's etc etc).
The thing is. I'm really NO "sitting under the magnifying glas looking for dead pixels" kindof guy, so these phones really was faulty.
According to the replies of this thread though it really seems like bad luck. I will try to buy another one, in a diffrent store (well not by name but location atleast) and see if I get a normal working HTC premium sensation!
It just your luck...
What they are actually doing is giving you reconditioned or refurbished phones.These are cheaper for them and are usually ones that have had faults i.e firmware flash failures,broken screens etc.Demand a BRAND NEW DEVICE as they have to provide you with a new fully working phone when you get it.If you are in the UK we have trading standards that you could contact to start a complaint if they refuse you a new device
Aja82 said:
Thank for the replies so far!
Ok, seems (so far) that I've had bad luck. I REALLY hope thats the issue, cause I REALLY love the phone, the design, the hardware etc. But I just can not pay all that money for a premium phone that ain't.... well premium
I took the gift card for the sole reason to try and buy the phone at another store, maybe it was a faulty batch or something, who knows. But two phones in a row, with the same production date (which I can't really remember right now june fifth China I believe, have to check when I get home) wich are both faulty has really made me think twice.
So the news you guys bring so far is really good news to me!
Click to expand...
Click to collapse
Ask to try out the replacement in the shop to give it a good going over to make sure there are no obvious faults
I've had mine since June as well. I get nothing but compliments on it and honestly, its the best phone I've ever had. I must agree with everyone else when I say buy another one. I'm sure like everyone else, you will be happy too.
revolutionary, CM7, launcher pro. faux123 1.67 kernel, sim unlocked sensation 4G
Well you guys convinced me! I will go get another one today actually! Thanks for all the replies, it's been really helpfull to me!
I'll keep you updated!
same thing happened to me, all replacements they sent me had dead pixels.
though, i used the replacement phones to get free accessories. lol
Just got my third Sesnsation (since thursday) a few hours ago. So far it's just perfect! Sweet! I has NONE of the flaws my 2 previous devices had.
Just to makr sure I got one from another batch this time I got a newer serial number, made in Taiwan instead of China. So far so good!
It pays of to be a whiny ol' customer sometimes
Aja82 said:
Just got my third Sesnsation (since thursday) a few hours ago. So far it's just perfect! Sweet! I has NONE of the flaws my 2 previous devices had.
Just to makr sure I got one from another batch this time I got a newer serial number, made in Taiwan instead of China. So far so good!
It pays of to be a whiny ol' customer sometimes
Click to expand...
Click to collapse
Absolutely, the more legitimate trouble customers cause by returning faulty goods, the more the stores will put pressure on the manufacturers to improve their quality
Xcor3 said:
same thing happened to me, all replacements they sent me had dead pixels.
though, i used the replacement phones to get free accessories. lol
Click to expand...
Click to collapse
Mine has a dead pixel but im reluctant to get anbother in case it has more problems, like my mate having 1 million (exagerated) Desires that were faulty.1 pixel i can deal with and i think ill wait till i get a few more scratches on this beauty before i demand a new one
I'm also on my second phone. The first one was just bad all round, and nothing seemed to work properly. The second has terrible call quality and keeps dropping calls. the wifi also keeps dropping out. one minute I have four bars and the next I have nothing. it's like the "death grip" problem but still does it even if i'm not touching the phone. Also have the back cover problem and the screen freezing problem. I love the phone but it's the phone part thats always faulty, it is by far the worst reception I have had on a phone. Oh and just checked mine and it was made in Taiwan.
jools5431 said:
I'm also on my second phone. The first one was just bad all round, and nothing seemed to work properly. The second has terrible call quality and keeps dropping calls. the wifi also keeps dropping out. one minute I have four bars and the next I have nothing. it's like the "death grip" problem but still does it even if i'm not touching the phone. Also have the back cover problem and the screen freezing problem. I love the phone but it's the phone part thats always faulty, it is by far the worst reception I have had on a phone. Oh and just checked mine and it was made in Taiwan.
Click to expand...
Click to collapse
Time to start asking O2 for compensation along with a replacement phone, they're normally good at giving credits to customer's accounts. I got £15 once just by making the woman in the call centre laugh
Well I did it. Dropped my phone last week. Spiderweb cracks all over the screen
So I made an Asurian claim.
As a few may remember, I had a heck of a time getting a good one. This one was my fifth. I have been super happy with it. It has been performing perfectly.
My question is, How are people liking their replacements? Any screen bleed? Reboots? Issues?
If you've had issues, how has Assurion been to deal with? After having a near about perfect one, I don't think I can abide a bad one.
It'll be here tomorrow, so I'll know soon enough what I'm getting.
Just curious what others have experienced....
Assouron company are thiefs try not do deal with them i have had bad experience with them in the past fix it your self that's what I would recommend
What is the deductible you have to pay? I think it is $80.00, is this correct? LG will replace the entire front of the phone with digitizer for less than that. I would go with the LG repair route rather than take the chance on another phone.
Find the replacement part buy it for cheap, Google instructions and DIY problem solved
Sent from my LG-P999 using XDA App
I believe my deductible was $130.00. Expect a refurbished phone. No issues with it so far.
You are correct, $130.00 total. I expect a refurbed one. The one I had was a refurb and was perfect except for a scratch in the screen which drove me nuts until I realized the phone worked perfectly.....
It's arriving as I type.......oooooh!.....it looks like a new box......hold on I'm opening the box. Bear with me a sec........
I'm back. If this is refurbed, I'll eat my hat.
I'll post later with my impressions, but it does look new. Not a mark on it......even the battery prongs look shiny and new. I'm stoked.
ickster said:
Well I did it. Dropped my phone last week. Spiderweb cracks all over the screen
So I made an Asurian claim.
As a few may remember, I had a heck of a time getting a good one. This one was my fifth. I have been super happy with it. It has been performing perfectly.
My question is, How are people liking their replacements? Any screen bleed? Reboots? Issues?
If you've had issues, how has Assurion been to deal with? After having a near about perfect one, I don't think I can abide a bad one.
It'll be here tomorrow, so I'll know soon enough what I'm getting.
Just curious what others have experienced....
Click to expand...
Click to collapse
Wish you had shown us the screen I've never seen a cracked g2x
Sent from my LG-P999 using XDA App
Nothing special to see. The cracks radiate from the middle of the left side towards the right in a fan pattern. A few of the legs have connecting cracks. I dropped it out of my lap when I got out of the car.
So far so good. Zero screenbleed! I'm loading my apps now. It's got the gingerbread which means no One step root. It was manuf. 8/11/11.
So tomorrow is finally the day I get to upgrade my phone, my fascinate has treated me well these past two years, but its a bit dated now. So I've been following the forums and threads on the S III but I didn't see much people saying anything about specific hardware issues with the phone. When I go tomorrow to purchase my phone, is there any hardware specific stuff to look at to make sure my phone doesn't suffer from quality issues or run tests apps like display tester to test out the phone so I don't come out with a lemon and have to come back to exchange it? Any suggestions on making sure I don't get an lemon is much appreciated.
I wouldn't worry about it. Mine has been rock solid, even after a trip into the pool.
Enjoy your new phone. I'm sure you'll love it.
RyanW114 said:
So tomorrow is finally the day I get to upgrade my phone, my fascinate has treated me well these past two years, but its a bit dated now. So I've been following the forums and threads on the S III but I didn't see much people saying anything about specific hardware issues with the phone. When I go tomorrow to purchase my phone, is there any hardware specific stuff to look at to make sure my phone doesn't suffer from quality issues or run tests apps like display tester to test out the phone so I don't come out with a lemon and have to come back to exchange it? Any suggestions on making sure I don't get an lemon is much appreciated.
Click to expand...
Click to collapse
As someone who had a launch fascinate, and upgraded to an s3 in July, let me add my opinion.
Gps. Though still not bulletproof and instantly locking like my wife's iphone 4s, it is way better than the stock fassy and even cm builds
Rom. Stock Rom is way less bloated and tw is way better with a smaller footprint.
Quality. About the same. I miss the 4 capacitive buttons actually. Still find myself hitting the android options key when trying to get to the launcher
I still have my fascinate in case this breaks and needs to be swapped. I do not miss it at all though. I could never find a perfect Rom for it. Something was always broke or buggy. I love my s3. Was going to sell it to get an iphone 5, but I am going to keep it now.
jtiger12 said:
As someone who had a launch fascinate, and upgraded to an s3 in July, let me add my opinion.
Gps. Though still not bulletproof and instantly locking like my wife's iphone 4s, it is way better than the stock fassy and even cm builds
Rom. Stock Rom is way less bloated and tw is way better with a smaller footprint.
Quality. About the same. I miss the 4 capacitive buttons actually. Still find myself hitting the android options key when trying to get to the launcher
I still have my fascinate in case this breaks and needs to be swapped. I do not miss it at all though. I could never find a perfect Rom for it. Something was always broke or buggy. I love my s3. Was going to sell it to get an iphone 5, but I am going to keep it now.
Click to expand...
Click to collapse
Glad to have someone who has experience with the fascinate and gs3. I was concerned with the gps since the gps on the fascinate was pretty wonky. I guess the gs3 isn't much different in build quality with the thin plastic battery cover.
I previously owned a Fascinate as well, it was a great phone but outdated.
I was first worrying about the size being (alittle) too big, after few days it seems to be perfect size.
I do not like the physical home button and the external speakers location. The battery cover is a thin flexible plastic cover, atleast it will not shatter if dropped on hard surfaces.
And the most important of all, it is not an iphone. Unless you have a lemon or defected phone, you will love it.
Hyper_Warp said:
I previously owned a Fascinate as well, it was a great phone but outdated.
I was first worrying about the size being (alittle) too big, after few days it seems to be perfect size.
I do not like the physical home button and the external speakers location. The battery cover is a thin flexible plastic cover, atleast it will not shatter if dropped on hard surfaces.
And the most important of all, it is not an iphone. Unless you have a lemon or defected phone, you will love it.
Click to expand...
Click to collapse
Yeah, I was worried about the size until I tried out a floor model and to me, felt fine, different from the 4 inches of course but nothing like the galaxy note. I think one major difference is what you mentioned, the physical home button, coming from 4 capacitive buttons to just 3 buttons with one of them a physical one, is pretty different.
A lot of us come from the fascinate. Me too. I find this phone has built nicely on the original fascinate. Adding things that needed along with the general hardware upgrade. Or now thinking on it, Samsung or Qualcomm should have given us a quad core but such as life.
Sent from my Verizon Galaxy S 3 running CM10
tonu42 said:
A lot of us come from the fascinate. Me too. I find this phone has built nicely on the original fascinate. Adding things that needed along with the general hardware upgrade. Or now thinking on it, Samsung or Qualcomm should have given us a quad core but such as life.
Sent from my Verizon Galaxy S 3 running CM10
Click to expand...
Click to collapse
Yeah such is life, but having the dual core hold up to that quad core is nice.
On another note, didn't get my galaxy s3 today. So I have unlimited data on my plan and went though hell to try to find a way to keep the unlimited data and get the phone at the discount price. I might of done it, but won't know until verizon sends me my phone in the mail. Will know in a couple days.
It's a great choice ! You will be glad you took the upgrade ! I even enjoy the phone out of the box . This phone is going to be limitless .
RyanW114 said:
So tomorrow is finally the day I get to upgrade my phone, my fascinate has treated me well these past two years, but its a bit dated now. So I've been following the forums and threads on the S III but I didn't see much people saying anything about specific hardware issues with the phone. When I go tomorrow to purchase my phone, is there any hardware specific stuff to look at to make sure my phone doesn't suffer from quality issues or run tests apps like display tester to test out the phone so I don't come out with a lemon and have to come back to exchange it? Any suggestions on making sure I don't get an lemon is much appreciated.
Click to expand...
Click to collapse
Let me be one of the first to say Welcome to the VZW GS3 Family! I may be on GS3 #3, but I think I finally got a keeper. The phone kicks my bionic's a** left and right, and I feel the GS3 is the best phone on the market atm.
As for me being on GS3 #3, I wouldent worry about build quality. First one had the screen gap issue (was back when the GS3 had 1 forum for all carriers), second one had dead pixels, but this current one is a keeper!
I am also new to the verizon fam. Came from sprint and am so happy with this gs3. So much to do that sometimes dont know what to do on the phone. What cool tricks do u suggest. I habeny been on this site in years.
To update everyone, I got my phone today and was able to activate it and keep unlimited! The sweet sweet smell of a new phone with unlimited 4G.
RyanW114 said:
To update everyone, I got my phone today and was able to activate it and keep unlimited! The sweet sweet smell of a new phone with unlimited 4G.
Click to expand...
Click to collapse
Did you specifically request to keep your unlimited? I am just curious because I preordered mine and was able to keep it. I am not sure if they are still allowing anyone who has unlimited to transition to the S3 with unlimited or only people who specifically request it... anyone have more information??
The phone is fantastic. I've had no issues with it. Welcome to the family!
I love my GS3. It's a great phone and build quality is pretty good. But I did have a few things though most of them are minor. Do check them out within your return window:
1. My 1st GS3 had GPS issue. Took forever to lock and wouldn't stay locked. Got an exchange for that and the 2nd one is way better, still not perfect but totally usable.
2. My 1st GS3 came with a tiny scratch on the screen. I found it after using the phone for < 2hours. At first I thought I scratched it. Then after keeping the phone in the same pocket (completely naked) for 3 weeks, and then having the 2nd one for a month, no scratch whatsoever. Now I'm pretty sure my 1st one came with the scratch. It's a very tiny scratch can only be seen from certain angle. But it annoyed the hell out of me.
3. Both the 1st and 2nd GS3's back cover have a squeaky spot. The 1st one right behind the volume rocker, the 2nd one behind the home button. Not the worst problem but can get annoying.
I saw other people report screen problem (dead pixel) so running a screen test is probably not a bad idea.
Dirty13ear said:
Did you specifically request to keep your unlimited? I am just curious because I preordered mine and was able to keep it. I am not sure if they are still allowing anyone who has unlimited to transition to the S3 with unlimited or only people who specifically request it... anyone have more information??
Click to expand...
Click to collapse
As far as I know if you take a discounted price on a phone, you have to take a share everything plan. Op how did you keep your unlimited?
Sent from my SCH-I535 using xda app-developers app
Dirty13ear said:
Did you specifically request to keep your unlimited? I am just curious because I preordered mine and was able to keep it. I am not sure if they are still allowing anyone who has unlimited to transition to the S3 with unlimited or only people who specifically request it... anyone have more information??
Click to expand...
Click to collapse
I didn't, after June 28th you can't request to keep it. See below how I did it.
moun7ain said:
The phone is fantastic. I've had no issues with it. Welcome to the family!
Click to expand...
Click to collapse
Thanks!
simollie said:
I love my GS3. It's a great phone and build quality is pretty good. But I did have a few things though most of them are minor. Do check them out within your return window:
1. My 1st GS3 had GPS issue. Took forever to lock and wouldn't stay locked. Got an exchange for that and the 2nd one is way better, still not perfect but totally usable.
2. My 1st GS3 came with a tiny scratch on the screen. I found it after using the phone for < 2hours. At first I thought I scratched it. Then after keeping the phone in the same pocket (completely naked) for 3 weeks, and then having the 2nd one for a month, no scratch whatsoever. Now I'm pretty sure my 1st one came with the scratch. It's a very tiny scratch can only be seen from certain angle. But it annoyed the hell out of me.
3. Both the 1st and 2nd GS3's back cover have a squeaky spot. The 1st one right behind the volume rocker, the 2nd one behind the home button. Not the worst problem but can get annoying.
I saw other people report screen problem (dead pixel) so running a screen test is probably not a bad idea.
Click to expand...
Click to collapse
I was checking for everything, can you tell me more about the back cover squeaky spot, been squeezing it, haven't had any squeaky spots, I assume that means I don't have that problem.
Vorfidus said:
As far as I know if you take a discounted price on a phone, you have to take a share everything plan. Op how did you keep your unlimited?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I did a cross upgrade, I was able to transfer my upgrade to a different phone and then have that line upgrade to the s3. When it came, I just esn swap (transferred the phone to my line). Note this only works with ordering from the website. At the store and anywhere else they will force you to switch. Trust me, I banged heads with a lot of people over this.
Vorfidus said:
As far as I know if you take a discounted price on a phone, you have to take a share everything plan. Op how did you keep your unlimited?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
When I got mine at full price they made me switch before they would activate it but I'm fine with it.
RyanW114 said:
I did a cross upgrade, I was able to transfer my upgrade to a different phone and then have that line upgrade to the s3. When it came, I just esn swap (transferred the phone to my line). Note this only works with ordering from the website. At the store and anywhere else they will force you to switch. Trust me, I banged heads with a lot of people over this.
Click to expand...
Click to collapse
Ahhh that makes sense then. I was pretty sure they weren't allowing people to do that anymore no matter what but the way you went about it seems to be a few and far between sort of thing. Nice work on keeping that unlimited data though. props
RyanW114 said:
Glad to have someone who has experience with the fascinate and gs3. I was concerned with the gps since the gps on the fascinate was pretty wonky. I guess the gs3 isn't much different in build quality with the thin plastic battery cover.
Click to expand...
Click to collapse
It feels solid to me. Its a thin cover but its all packed together in that slim body pretty tightly so it doesn't feel cheap (at least not to me). You can't tell its a thin plastic back unless you remove it as it doesn't move or give at all when it is on the phone. I think the fascinate felt worse
The GPS is no problem at all on the S3 but I never had issues with it on my fascinate either although I know a lot of people did.
Hey XDA. Have had an issue for awhile and wanted to know what you guys think.
Ok. I have the Note for almost a month now. During this time it has shut itself off 3 times and has restarted itself a few times. All of which happened with around 78% battery. Is this a reason to return it? Still have like 10 days left on my 30 day return thing with bestbuy.
I got mine at best buy on august 20, probably the same time you did. Not once have I had even a force close on an app, never mind a restart. Only turned it off maybe 5 times since I had it, and no issues here. Sounds like a defective unit to me, if it were me, I would take fu'l advantage of that return policy while you can.
jaydubbbbs said:
I got mine at best buy on august 20, probably the same time you did. Not once have I had even a force close on an app, never mind a restart. Only turned it off maybe 5 times since I had it, and no issues here. Sounds like a defective unit to me, if it were me, I would take fu'l advantage of that return policy while you can.
Click to expand...
Click to collapse
That is the same exact date that I got mine. And I agree with you. Just worried as to what they will say considering I started off with the Transformer Tf300 then returned it to pre order the Transformer TF700. Then I went through (3) of the TF700's all with problems. Then decided to say screw you ASUS and got the Note. Which I really like .
Just worried they will say they can't help me since the problem isn't something I can recreate . It just happens.
Its worth returning things to Bestbuy just to watch the constipated look they get on their faces like you are some sort of murderer.
They always ask you, why are you returning it with this clipped, suspicious sound in their voices. Last time I told them I didn't like how it smelled with a completely straight face.
Sent from my GT-N8013 using Tapatalk 2
mitchellvii said:
Its worth returning things to Bestbuy just to watch the constipated look they get on their faces like you are some sort of murderer.
They always ask you, why are you returning it with this clipped, suspicious sound in their voices. Last time I told them I didn't like how it smelled with a completely straight face.
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lol mitchellvii. I actually had to do that with 2 of the Infinity's I had. Bad electric smell coming from speaker that never went away
darkwolfelite said:
That is the same exact date that I got mine. And I agree with you. Just worried as to what they will say considering I started off with the Transformer Tf300 then returned it to pre order the Transformer TF700. Then I went through (3) of the TF700's all with problems. Then decided to say screw you ASUS and got the Note. Which I really like .
Just worried they will say they can't help me since the problem isn't something I can recreate . It just happens.
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I hate to have to return things, not to mention I have nearly an hour drive too get to best buy, I would worry that it could get worse. I guess it depends on how much it bothers you. I hear what you say about the employees there, sorry but true, when I went to get mine, no one there even heard it. They didn't know they even had them til I talked to the manager and he was actually very helpful.
jaydubbbbs said:
I hate to have to return things, not to mention I have nearly an hour drive too get to best buy, I would worry that it could get worse. I guess it depends on how much it bothers you. I hear what you say about the employees there, sorry but true, when I went to get mine, no one there even heard it. They didn't know they even had them til I talked to the manager and he was actually very helpful.
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Yeah so far they have been surprisingly helpful with everything so far. But up until now I could recreate or show them(dead pixels) what was wrong. This problem I can't show them and they will have to take my word for it.
Well, they open in like 5 hours for me so I may give it a shot:good:
I think you should return it, they probably had hundreds of Asus' s returned because of their numerous problems and are probably used to it. The Note on the other hand is the most stable tablet that I have owned and its never switched off on me.
Considering how much you've paid for it, don't hesitate to put up a verbal fight if you have too, start off nicely though...
I returned my note today and they accepted it with no problems or constipated looks
Sent from my Galaxy Note
Ok, so I exchanged my Note 10.1 for a new one today and the one I got now seems to be okay except the insert around the camera has a spot at the top where it can be pushed in slightly. Like it sticks out a little. Not alot. What to do what to do. Really getting tired of exchanging things. Sure best buy is also. So unsure what i'm going to do. Maybe I need to stop being so picky and except the fact that most devices will have some small flaws:silly:
Maybe you should weigh the effort of deciding with the effort of actually making the return to how much the defect you have with the tablet (or what ever) is actually effecting the quality of the usefulness of the product.
donec said:
Maybe you should weigh the effort of deciding with the effort of actually making the return to how much the defect you have with the tablet (or what ever) is actually effecting the quality of the usefulness of the product.
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I hear ya. But for 500 bucks it better be as close to perfect as possible. So i returned it today and got another one. So far everything on the outside is fine. Have yet to power it on to check the rest. And to some point I agree with you. But hey, bestbuy is 10 minutes away from me so not a huge deal. I'm sure Best buy is sick of me by now:laugh:
darkwolfelite said:
I hear ya. But for 500 bucks it better be as close to perfect as possible. So i returned it today and got another one. So far everything on the outside is fine. Have yet to power it on to check the rest. And to some point I agree with you. But hey, bestbuy is 10 minutes away from me so not a huge deal. I'm sure Best buy is sick of me by now:laugh:
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FYI Bestbuy will at some undetermined point stop allowing you to return iteme without notice before hand. They will just tell you that you can not make any more returns for 90 days. What they don't say is when the 90 days start and what events can extent the 90 days or that it is possible the the 90 days may be much longer.