warranty replacement - HTC Sensation

Will HTC replace my phone for a loose charging port or will they say I abused it?Thanks

Macklessdaddy said:
Will HTC replace my phone for a loose charging port or will they say I abused it?Thanks
Click to expand...
Click to collapse
HTC will probably make you send it in for repair.

Probably say you abused it. What's your carrier?

Shaquiel Harris said:
Probably say you abused it. What's your carrier?
Click to expand...
Click to collapse
tmobile,if they deny it then I will tell them something else is wrong with it

Just blame the software easy as that

tough to say....probably depends on the tech that gets to look at it. Call HTC, see what they'll make you do to get a replacement and go from there...

tigerz0202 said:
Just blame the software easy as that
Click to expand...
Click to collapse
should have done that but I told them the truth,they said to call them with the serial number,If they refuse to fix it then I will tell them about the weak ass wifi or something

Even if u say somethimg is wrong w it they will still charge u the out of warranty fee.....they will read a long script asking u if there's any missing parts or liquid damage if u say no and have them send u a replacement phone u are agreeing to the out of warranty fee.....u will see it on ur bill and its not refundable!
Sent from my HTC Sensationツ

The only way you will be able to get a replacement from htc is if they lost your phone. the repair center lost my vodafone branded sensation. so htc are now sending out a brand new unbranded sensation to replace it.

Related

has there been any development progress....

on downgrading or rooting rc30??? i would just like to kno...
thnx...ciao
Long story short, when there is a result, it will be all over. I would go so far to say as even if there is a small hurdle overcome... it will be the top thread on every Android forum.
Very true. I got screwed with a RC30 phone too, so I have to wait as well. I'm sure with time, someone will find a way. Of course if you don't like waiting, you can always buy a dev phone.
Or better yet get a replacement phone. I had a bum trackball on my old one, got my replacement and it came with rc29 on it. I'm now running rc30 rooted.
I'm past T-Mobile's grace period. Is it possible to get a replacement? My keys are all bashed in.
What was the cause of it, dropped it? If you dropped it then probably no chance. You can always call and ask them if there is anything they can do, its worth a shot! I had my old one since the g1 first came out and no problems returning it for me.
stats555 said:
What was the cause of it, dropped it? If you dropped it then probably no chance. You can always call and ask them if there is anything they can do, its worth a shot! I had my old one since the g1 first came out and no problems returning it for me.
Click to expand...
Click to collapse
T-Mobile support has been very bad to me. No I did not drop it, it came that way. And the screen squeaks.
coolbho3000 said:
T-Mobile support has been very bad to me. No I did not drop it, it came that way. And the screen squeaks.
Click to expand...
Click to collapse
well if it came that way, you had 14 days to return it.....
I would be willing to donate some cash to the fisrt person to crack the tc5-rc8
Uk phone for root. So pull your finger out and get a move on
Adam
korndub said:
well if it came that way, you had 14 days to return it.....
Click to expand...
Click to collapse
There's no limited 1 year warranty like on most electronics sold nowadays?
coolbho3000 said:
There's no limited 1 year warranty like on most electronics sold nowadays?
Click to expand...
Click to collapse
yea i have goten my phone replaced 3 times since i bought it. there is a 1 year warrenty. you just have to be nice and tell them your screen is broken. i said it would turn on but i would not see anything on the screen.
coolbho3000 said:
There's no limited 1 year warranty like on most electronics sold nowadays?
Click to expand...
Click to collapse
well yes there is a warranty, but if the keys are smashed in (probably physical damage) that warranty would be voided....
i know HTC has a 1year warranty if you look in your manual, and my problem is that my camera button isnt working at all and i do so want rc28 back as well,
BUT i got my g1 off ebay and i dont have a receipt so i dont know if they will take it any thoughts maybe someone who payed in cash could scan me a receipt,?
santaninja said:
i know HTC has a 1year warranty if you look in your manual, and my problem is that my camera button isnt working at all and i do so want rc28 back as well,
BUT i got my g1 off ebay and i dont have a receipt so i dont know if they will take it any thoughts maybe someone who payed in cash could scan me a receipt,?
Click to expand...
Click to collapse
I called them (HTC, T-Mobile said they couldn't help because I didn't have my original contract with them ) and they said they were going to "repair" my "problem."
So a repair won't do, a replacement is the only option for us.
coolbho3000 said:
I called them (HTC, T-Mobile said they couldn't help because I didn't have my original contract with them ) and they said they were going to "repair" my "problem."
So a repair won't do, a replacement is the only option for us.
Click to expand...
Click to collapse
well if you bought it off ebay, t-mobile has no obligation to replace it for you. that is a service for T-Mobile customers. you would need to speak to HTC directly.
korndub said:
well if you bought it off ebay, t-mobile has no obligation to replace it for you. that is a service for T-Mobile customers. you would need to speak to HTC directly.
Click to expand...
Click to collapse
HTC has an obligation to repair/replace the device under the 1 year warranty regardless of whether you bought the phone on or off contract. Problem is, you cant submit a claim directly through HTC, only T-Mobile.

Samsung Warranty Repair -- same phone?

Hey all,
What are your experiences with Samsung's warranty repair?
I've replaced my phone a few times with AT&T, and I finally got one where the GPS works pretty good. However, the microphone is muffled and the touch-sensitive buttons are not very responsive. I'd really like these two things fixed, but I don't want Samsung to just end up sending me a replacement (where the GPS won't work). The Samsung repair guy says they just repair, not replace... but, I wanted to hear if anyone else has done this.
Thanks!
- Phr00t
i've sent my phone in once, and yes they wont replace it as that only your carrier can do it...samsung only repairs it
Diamond_dawg said:
i've sent my phone in once, and yes they wont replace it as that only your carrier can do it...samsung only repairs it
Click to expand...
Click to collapse
This is not true. I sent mine and I got a different one in return...
NOFSBIGE said:
This is not true. I sent mine and I got a different one in return...
Click to expand...
Click to collapse
did you send it to the texas repair center?

Asurion is full of idiots

Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
They are replacing your phone with another Sensation though right?
barker1964 said:
Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
Click to expand...
Click to collapse
how do you "lose" a $600 phone? which has lookout installed?
I lost my phone, went to a pool party and used my backup phone and left my sensation in my fruends car and when I came back it was gone
nccu_eagles said:
how do you "lose" a $600 phone? which has lookout installed?
Click to expand...
Click to collapse
**** happens "shrugs"
Sent from my HTC Sensation 4G using XDA Premium App
nccu_eagles said:
how do you "lose" a $600 phone? which has lookout installed?
Click to expand...
Click to collapse
He's human....just as you are....people make mistakes and things happen. So let's try not to be so judgemental, as you could very easily find yourself in the same predicament one day.
Yes they are sending out a new phone, but it was like pulling teeth
barker1964 said:
Yes they are sending out a new phone, but it was like pulling teeth
Click to expand...
Click to collapse
That's really sad to hear. But this is the insurance time. I will never let my insurance go. This stuff may happen.
barker1964 said:
Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
Click to expand...
Click to collapse
You really need to make sure you use one of 100 or so apps that find your phone if you lose it. The technology has been there for a long time....and it works.
You lose your phone....no biggie....goto a computer....you see where your phone is on a map....ya go get your phone.....for the most part its that simple.
The US version comes with Lookout, there are many more. Sounds like you are unaware that apps like these exist..... Just a friendly FYI.....
Hoggles said:
You really need to make sure you use one of 100 or so apps that find your phone if you lose it. The technology has been there for a long time....and it works.
You lose your phone....no biggie....goto a computer....you see where your phone is on a map....ya go get your phone.....for the most part its that simple.
The US version comes with Lookout, there are many more. Sounds like you are unaware that apps like these exist..... Just a friendly FYI.....
Click to expand...
Click to collapse
I am well aware of the tracking apps but I ask myself who else is tracking my movements. So I will never use those apps. Way too much big brother for me.
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
stefan.buddle said:
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
Click to expand...
Click to collapse
If that's what the coverage contract says then you're stuck unless you decide to lie, which is fraud and puts you at risk of legal complications. If the contract does not state this exclusion then you may have some recourse, but legal action may be required if they refuse to cover it.
Keep us posted. Lots of people have this insurance and if they are scammers posting it here would be appreciated.
samnada said:
If that's what the coverage contract says then you're stuck unless you decide to lie, which is fraud and puts you at risk of legal complications. If the contract does not state this exclusion then you may have some recourse, but legal action may be required if they refuse to cover it.
Keep us posted. Lots of people have this insurance and if they are scammers posting it here would be appreciated.
Click to expand...
Click to collapse
I understand but I guess it's my fault for not reading the terms of the agreement when they "sold" me on phone insurance at the tmobile store, I was told told if my "PHONE" was lost damaged or stolen I would be covered, nothing about my SIM card... guess I'll just learn from this
Just call T-mobile support and get the sim card blocked and get a new one. Sim cards are free.
a4ol said:
Just call T-mobile support and get the sim card blocked and get a new one. Sim cards are free.
Click to expand...
Click to collapse
I suspect he pulled the Sen's SIM and put it in his backup phone *before* the Sen was stolen.
stefan.buddle said:
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
Click to expand...
Click to collapse
You might be screwed because they now know the sim wasn't in the phone and best believe they documented that info. Don't feel to bad I lost my nexus s and asurion says they don't cover it or the nexus one and said they will send me a compatibile phone and guess what it was...a damn G2!
Sent from my PG86100 using XDA App
barker1964 said:
I am well aware of the tracking apps but I ask myself who else is tracking my movements. So I will never use those apps. Way too much big brother for me.
Click to expand...
Click to collapse
And "they" can't track you by sim or gps without apps like lookout? That's like saying you close your windows so that neighbors can't see your house.
You and Mel Gibson from Conspiracy Theory would get along royally.
Sent from my HTC Sensation 4G using XDA Premium App
howetechnical said:
You and Mel Gibson from Conspiracy Theory would get along royally.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
If one is truly worried about tracking, one should NEVER even use a cellphone!
barker1964 said:
Yes they are sending out a new phone, but it was like pulling teeth
Click to expand...
Click to collapse
How much did you have to pay in total for the replacement? Like deductible or other fees.
You have to wait the 24 hours because they have to request a device from T-Mobile / HTC then send it to you. Its like pulling teeth because the phone is brand new and they are watching for people to return their "lost" phone to the store or sell it while they wait for the new one.
Sucks that you lost it, you will probably get a new one that they turned into a refurbished one because I doubt they have refurbished devices yet. While I was at Sprint I knew they usually didn't have them till around the sixty day mark.
Sent from my HTC Sensation 4G using XDA Premium App

[Q] How do I get a refund on my R

How do I get a refund on my R? Should i just barge in and say, I don't want this phone anymore with all the problems. Gimme my money back!! Btw, I will buy a Sensation or a used S2 with that money. Just tell me am i eligible for the refund? I bought my phone in Dec'11
So you used it for cca half a year and now gonna claim for refund?
Sounds...
Well, I am facing quite a lot of problems. It crashes once everyday, The other day I was giving my exam( was copying answers from my phone xD) and BOOM it crashed..RIGHT IN FRONT OF MY EYES! I also face headphone jack issues, screen issues and Phone heating/battery issues. And i have a ****ty service centre in my area.. Real bad reviews.
So once i give it to get serviced it will take a while to come back.
P.S - What is the time period to get a refund?
3 Doors Down said:
Well, I am facing quite a lot of problems. It crashes once everyday, The other day I was giving my exam( was copying answers from my phone xD) and BOOM it crashed..RIGHT IN FRONT OF MY EYES! I also face headphone jack issues, screen issues and Phone heating/battery issues. And i have a ****ty service centre in my area.. Real bad reviews.
So once i give it to get serviced it will take a while to come back.
P.S - What is the time period to get a refund?
Click to expand...
Click to collapse
To tell you in simple words you won't get a complete refund after using it for like 5 months.
At the most you can request the service center guys to put in a brand new motherboard & be happy if they do that.
I will take it to the service centre tommorow and revert back
And one more thing before I take it to the service centre. I did not fill the warranty card that came with the phone
I just have the bill.
Did you guys fill the warranty card and submit it to your service centre?
Accidentally sent via XDA Premium for GT-I9103.
I have one insane idea, brick ur phone that way that no one can fix it, not even ssc guys and than claim replcement either they will refund or will give u new sgr which is not possible as sgr has been discontinued.
(Sorry just joking, dnt even think of doing this)
U can sell ur phone if u get great deal they wont give u refund, only will repair or replace parts.
Sent from my GT-I9103 using Tapatalk 2
how about use it until the last day of warranty and then request a refund. who know they might humor u and give full refund plus sgs3 as token of apologize
an0nym0us_ said:
how about use it until the last day of warranty and then request a refund. who know they might humor u and give full refund plus sgs3 as token of apologize
Click to expand...
Click to collapse
OhMyGawd you are the funniest human being alive. You need to get some copyrights on your jokes. The ^**** you just said made my day. -_-
Accidentally sent via XDA Premium for GT-I9103.
its not anywhere near a joke.
3 Doors Down said:
And one more thing before I take it to the service centre. I did not fill the warranty card that came with the phone
I just have the bill.
Click to expand...
Click to collapse
no need of warranty card, they will ask u for a copy of bill. just give them a photo copy of bill thats all.
xlm13x said:
no need of warranty card, they will ask u for a copy of bill. just give them a photo copy of bill thats all.
Click to expand...
Click to collapse
Thanks, hope to get my problems rectified.
Accidentally sent via XDA Premium for GT-I9103.
3 Doors Down said:
How do I get a refund on my R? Should i just barge in and say, I don't want this phone anymore with all the problems. Gimme my money back!! Btw, I will buy a Sensation or a used S2 with that money. Just tell me am i eligible for the refund? I bought my phone in Dec'11
Click to expand...
Click to collapse
One way of getting a refund is screwing up ur motherboard (dont ask me how, **** happens!) and hoping that the SSC doesnt have any stock. I got my SGR's MB replaced once already and it got screwed again, so I've given it back and they said they hv to replace the motherboard again.
Although Galaxy R is a fantastic device in itself, one part of me hopes that they will gimme refund saying MB is outta stock. And this is mainly due to the step motherly treatment meted out to it by Samsung and relative lack of dev support compared to HTC and other Samsung flagship devices.
I'll know in a couple of days. And maybe u can use this trick.
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
reymysterio7 said:
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
Click to expand...
Click to collapse
Riiiiiiiiight
I too like my R but I want my hands on the stock ICS ROM (The galaxy nexus one) and the S2 has it
.. when I first saw the stock ICS ROM on my friends S2 I regretted buying R almost immediately. I really hope our R to get some ICS like ROM.
Stock ICS is the sexiest thing that happened to mankind after Amanda Bynes xD
Accidentally sent via XDA Premium for GT-I9103.
an0nym0us_ said:
its not anywhere near a joke.
Click to expand...
Click to collapse
LOL when did you get here sir ? XD
The iPad 2. Revolutionary. (jk)
No I don't care if you're anti-Apple.
3 Doors Down said:
Thanks, hope to get my problems rectified.
Accidentally sent via XDA Premium for GT-I9103.
Click to expand...
Click to collapse
reymysterio7 said:
One way of getting a refund is screwing up ur motherboard (dont ask me how, **** happens!) and hoping that the SSC doesnt have any stock. I got my SGR's MB replaced once already and it got screwed again, so I've given it back and they said they hv to replace the motherboard again.
Although Galaxy R is a fantastic device in itself, one part of me hopes that they will gimme refund saying MB is outta stock. And this is mainly due to the step motherly treatment meted out to it by Samsung and relative lack of dev support compared to HTC and other Samsung flagship devices.
I'll know in a couple of days. And maybe u can use this trick.
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
Click to expand...
Click to collapse
Did any of you get a refund??
how to screw up the phone so it Must be refunded ?
I like my device but that SoD is so '**** that i would use Nokia 3310 again B-)
Sent from my GT-I9103 using xda premium
Birki96 said:
how to screw up the phone so it Must be refunded ?
I like my device but that SoD is so '**** that i would use Nokia 3310 again B-)
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Hi if you don't mind which country are you from ? Are you from India ?
If not then it seems that you don't have any service centers in your country ? Why don't you take it to one ?
It won't help by posting in every thread that your handset has SOD.
My beloved Galaxy R suffered its first casualty last night and I think its a big one.I kept it for charging overnight while it was switched on from 2.30pm to 7 am.In the morning I noticed the phone was in 'deep sleep' mode.I tried force restarting the phone and removing the battery and replacing it just didnt budge.I then skipped work took it to the service centre in Dadar,Mumbai where they were clueless about the model itself let alone the problem.They couldnt diagnose the problem for 20 mins and asked me to carry on and call them in the afternoon.The afternoon call was fruitless and they told me that it would take a couple of days to repair it. Although I have serious doubts about whether my phone would be repaired.
Fingers crossed eitherways,but I am not going down without adequate compensation if the phone cannot be repaired
oh your phone will be repaired, i am sure
nightmareweaver said:
My beloved Galaxy R suffered its first casualty last night and I think its a big one.I kept it for charging overnight while it was switched on from 2.30pm to 7 am.In the morning I noticed the phone was in 'deep sleep' mode.I tried force restarting the phone and removing the battery and replacing it just didnt budge.I then skipped work took it to the service centre in Dadar,Mumbai where they were clueless about the model itself let alone the problem.They couldnt diagnose the problem for 20 mins and asked me to carry on and call them in the afternoon.The afternoon call was fruitless and they told me that it would take a couple of days to repair it. Although I have serious doubts about whether my phone would be repaired.
Fingers crossed eitherways,but I am not going down without adequate compensation if the phone cannot be repaired
Click to expand...
Click to collapse
Nothing great our new...
cool down.... They will replace your motherboard, lcd...
And only the cabinet and battery will be let alone... Its the instruction for all samsung service centres for SGR... I guess
Sent via XDA App....
SGR 2.3.6 Neo Rom with Voodoo Sound Enhancements.......
UnknownzD's kernel....

Dust under screen cheap solution

Info for all those in UK with dust under their screen...
I went into a shop called fonesolutions today, website's here: http://www.fonesolutions.co.uk/
They offered to clear out all the dust for £15! I think im gona do it just before i sell the phone to add some value.
Just thought I'd share with u all
fredcorp6 said:
Info for all those in UK with dust under their screen...
I went into a shop called fonesolutions today, website's here: http://www.fonesolutions.co.uk/
They offered to clear out all the dust for £15! I think im gona do it just before i sell the phone to add some value.
Just thought I'd share with u all
Click to expand...
Click to collapse
Why? HTC has 2 years warranty and will do it for free till the next MAY at least. If you request it NOW, it's unlikely they'll ask for a proof of purchase (they didn't ask me)
So your warranty isn't void then?
I wish there was a good equivalent in my area of the US.
Sent from my HTC Sensation
Deegan87 said:
So your warranty isn't void then?
I wish there was a good equivalent in my area of the US.
Sent from my HTC Sensation
Click to expand...
Click to collapse
Why would my warranty be void? It's within 2 years of warranty time.
tinky1 said:
Why? HTC has 2 years warranty and will do it for free till the next MAY at least. If you request it NOW, it's unlikely they'll ask for a proof of purchase (they didn't ask me)
Click to expand...
Click to collapse
I know that but if you're s-off (most people on here are) your warranty is void and u can't send it to HTC. I know its possible to s-on and get back to stock but that's tricky and many don't want to go through all that
Sent from my HTC Sensation using xda app-developers app
fredcorp6 said:
I know that but if you're s-off (most people on here are) your warranty is void and u can't send it to HTC. I know its possible to s-on and get back to stock but that's tricky and many don't want to go through all that
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
I've sent mine in with s-off but with stock ROM and firmware (run RUU and flashed all the subsequent updates). No problem. If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
cunning reply lol
tinky1 said:
I've sent mine in with s-off but with stock ROM and firmware (run RUU and flashed all the subsequent updates). No problem. If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
oh really! i might try that but not sure if its worth the risk.. cos they still have every right to just say that the devices warranty is void, then refuse to fix it and charge you the £30.00, or whatever it is, to send it back to you.
fredcorp6 said:
oh really! i might try that but not sure if its worth the risk.. cos they still have every right to just say that the devices warranty is void, then refuse to fix it and charge you the £30.00, or whatever it is, to send it back to you.
Click to expand...
Click to collapse
THEY would have to prove that YOU s-offed it and it didn't come s-off out of the box. Don't worry.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
THEY would have to prove that YOU s-offed it and it didn't come s-off out of the box. Don't worry.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
And for the record, many Sensations did ship from the factory with S-off. So they have no possible way to prove you did it yourself.
Plus it's probably more expensive for them to argue about your software changes when you send in a hardware problem than it is to just fix the hardware problem. Especially since it's a known hardware problem that HTC fully admits to.
That said, there are numerous stories of people who've sent fully rooted phones to HTC with custom ROMs installed to have hardware problems fixed and the phone came back repaired just fine.
Does anyone know how long it takes to get your phone back from the time you send it to them?
In the Netherlands HTC has repair partners all over the country. I went in one of the shops and 1 hour later they called that my new screen was installed. Did not ask anything or check my phone.
I would assume that sending in a phone for this problem wouldn't matter if you're rooted since software can't get dust under your screen.
Sent from my Nexus 7 using xda app-developers app
Element515 said:
I would assume that sending in a phone for this problem wouldn't matter if you're rooted since software can't get dust under your screen.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Rooting means you can mess with your clock speeds, messing with your clock speeds means you could have overheated it, overheating means distortion, distortion means gaps, gaps mean dust... Shall I continue?
Why give them ANY chance to be idiots and to refuse repair?
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
Rooting means you can mess with your clock speeds, messing with your clock speeds means you could have overheated it, overheating means distortion, distortion means gaps, gaps mean dust... Shall I continue?
Why give them ANY chance to be idiots and to refuse repair?
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
Esecailly since it's so incredibly easy to flash a stock ROM before sending it in which would mean they'd never notice something wasn't stock.
Yeahthe aftermarket recovery might still be there and it might be S-Off but I doubt the guy sitting at his desk fixing 25 phones a day is goign to notice those things when he's replacing a screen gasket to seal out dust. Now if he booted it and it said CYANOGENMOD and lacked Sense, it might stand out to him...
Also, did anyone know the answer to my last question? About how long it takes to get a phone back from HTC with the screen dust issue repaired? I'm in the USA as I assume where you start from makes a difference. Like the post above that says in the Netherlands there are shops that will fix it in an hour...I don't think I can do that here.
Skipjacks said:
Esecailly since it's so incredibly easy to flash a stock ROM before sending it in which would mean they'd never notice something wasn't stock.
Yeahthe aftermarket recovery might still be there and it might be S-Off but I doubt the guy sitting at his desk fixing 25 phones a day is goign to notice those things when he's replacing a screen gasket to seal out dust. Now if he booted it and it said CYANOGENMOD and lacked Sense, it might stand out to him...
Also, did anyone know the answer to my last question? About how long it takes to get a phone back from HTC with the screen dust issue repaired? I'm in the USA as I assume where you start from makes a difference. Like the post above that says in the Netherlands there are shops that will fix it in an hour...I don't think I can do that here.
Click to expand...
Click to collapse
minus the shipping to get there (which you can change) for me its been about 3 days from them receiving it to them having it in repair to them getting ready to ship, dont know though if the screen is repaired but i did mention it as one of many things faulty with the device
This problem also started to develop on my phone. I wish we have repairs stores around the area I live (I also live in the US).
One question, do I have to pay for the shipping fee to ship the phone to them?
andyli1985 said:
This problem also started to develop on my phone. I wish we have repairs stores around the area I live (I also live in the US).
One question, do I have to pay for the shipping fee to ship the phone to them?
Click to expand...
Click to collapse
yes you do
also and this very important, ship it in a box specifically made to ship small electronic items (was going to shiping it in something else) as they can void your warranty for breakage when shipping, thankfully i was told that before shipping the actual device so there was not much a problem...
darkassain said:
yes you do
also and this very important, ship it in a box specifically made to ship small electronic items (was going to shiping it in something else) as they can void your warranty for breakage when shipping, thankfully i was told that before shipping the actual device so there was not much a problem...
Click to expand...
Click to collapse
Ok. Thank you.

Categories

Resources