Hey all, just thought I'd share my UPS story, maybe for a little entertainment, but also to kill a few minutes.
What was your story like?
So I ordered my S4G on 6-29. Lovely timing, the holiday weekend meant I had to wait until Tuesday, not Monday, to get my new device!
Well, Tuesday rolls around, and I am at work all day, but my wife is home until about 5 p.m. All day and no driver. Turns out he got there at 5:23. Argh! The sticky note left on our door said a second attempt would be made Wednesday before 10:30.
Wednesday is here! Hurrah! To my wife's dismay, I reject an invitation to go hiking today because my phone will be here before 10:30. I suggest we can go after that, she agrees. Whoops. The check box is actually for 10:30 - 2:00. Wife aggro is fierce, I don't think I'll get to order a phone ever again, (I hope mine isn't all buggy with the touchscreen and stuff!!). No hiking after all. Anyways, 2:00 came and went, and now it is 5:22 and I am wondering if I will get to meet S4G today.
UPDATE: Arrived @ 6:57PM
Share your entertaining (or your "I got mine first thing at 9AM) stories below!
Funny you mention this. I have a warranty replacement showing up today. I had it overnight shipped. Tracking says it will be delivered before 3:00PM and it is now 4:30PM. No sign of the UPS man yet.
Be happy you're getting it. My father ordered two last week and 1 of them is backed ordered and the other arrived today. Thinking about opening it to see if there's any difference with mine. Showing a later build date.
Sent from my HTC Sensation 4G using XDA App
I'll be happy when I do get it... but not yet... 6:30 and still no S4G 30 minutes left in the UPS "workday"
They only work till 7:00 PM? I have received packages as late as 8:00 PM, maybe they work till all packages are delivered. Be positive
mennalus said:
I'll be happy when I do get it... but not yet... 6:30 and still no S4G 30 minutes left in the UPS "workday"
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Here in NYC i received UPS shippments as late as 7:55 pm..i think they ship till 8:00 .
EDIT: LOL Stefan just beat me to it.
i have got stuff from UPS as late as 10:30 PM, but during holidays. They prob got backed up because of 4th of july.
I had a trip to europe planed and ordered a Mac Book Pro that was suppose to arrive 24th of december and I was leaving t europe christmas day. Long story short, I waited and waited and finally at 10:00pm they show up.
Yeah they ship until all packages are delivered. It says 7 is when they stop then it also says later for residences.
I always get the slow/late UPS guy when I'm waiting for something as great as a cell phone. When I decide to wait all day, they come late. When I'm not home, they come early. It sucks because it seems like they know when you're home or not. Lol
My story is all to familiar to me. On 7/02/11 TMOBILE agreed to ship out a replacement as I had 6 days left in remorse. They assured me that it would be overnighted as my current sensation is fast becomi g unusable. I figured that it would ship on Tuesday and be here Wed. Well T mobile did what they seem'to do more and more lately. They shipped it ground. I will not see the device until Thurs at the earliest. My original order was shipped overnight i guess they figure he is already on the hook so don't waste the overnight on him.
'
You all dont have ANYTHING on my TMO horror Story... I first want to say I have a post paid account for over 6 years and a newly opened flexpay account (what I'm using the sensation on) and I have a HORROR story. Basically I had to file and insurance claim because of liquid damage. For the couple of days I was waiting for my claim to process and get shipped I used my unlocked unbranded euro/asian sensation. until my replacement arrived. So it arrives and I turn it on and notice these 4 or 5 vertical digitized lines on the top right of the screen. I call Asurion right away. I hear a message saying "If you are having problems with your replacement press 1" so I press 1 and then another message giving me TMO's number to call. So I call them and get transferred to flex pay. I tell the guy the issue and he tells me I have to contact Asurion. I told him that I did and the message Asurion gives says if you have any issues with the replacement to call you guys. He then tells me my phone is unknown and is not under warranty. I explain I was using a phone for a few days before this replacement that was probably the unknown one. I give him the IMEI for the new phone. He insists it's not under warranty and I have to contact Asurion. I ask for a manager. He first tells me one is not available and I tell him I will wait. He comes back every couple of minutes to tell me he is still searching for a supervisor and that it will be a while. I tell him I had all day. This goes on for over 20 minutes. I finally tell him I'm calling TMO's corporate office on my other phone and in 2 minutes a supervisor gets on the phone. He repeats the same thing this guy tells me. I argue with him. Then he says it wouldnt be covered under warranty because it's physical damage.. I tell him it's not physical damage and he hangs up on me. I could tell I at this point I was talking to people in the Philippines.
So I call Asurion. I speak to an agent there and he tells me that TMO has to process the exchange as they no longer deal with that. As of Oct 13th of 2010 phones dont come from Asurion, they just pay for them and they are shipped from a TMO warehouse.. So he conferences TMO on the line. We get a US Tech Support Agent. We explain everything to him and he seemed to know the new policy. He said it clearly was a warranty exchange issue and they would get it taken care of for me, but since I was a flex pay customer he had to transfer transfer us to flex pay. We get to flex pay and the guy from Asurion explains everything. This time I could tell we reached an indian call center. The woman tells me the same thing the first guy at the start of this told me. The phone isnt under warranty and that I'd have to go through Asurion. The Asurion Rep tells her that before oct 13th that Asurion would process the exchange but now it's TMO's job and how can a phone that came from their warehouse not be under warranty. We fight with her for a good 20 minutes and ask for a supervisor. The supervisor tells us the same damn thing. He even tells her where to look in the system for the new policy and she doesnt pay attention to him. She hangs up on us! We call back and speak to another agent in the US, She tells us yes it's clearly a warranty exchange but fflexpay has to do it. We tell her what happened the first time and she agrees to talk to them first. She puts us on hold and talks to them and comes back and tells us, then transfers us to flexpay. Then we tell the indian agent everything again and she tells us the same thing. The phone is unknown and is not under warranty. So I had a bright idea. Let's activate a new simcard I had and see if it picks up the new sensation. We do that and it does! YES FINALLY!! Right? WRONG! She processes the warranty exchange and later that night I log into tmobile to check the status of the order. I see tracking info at top and a delivery date of the next day! GREAT!!!! Right??? WRONG.. I scroll down to the item that's being shipped to me... a FU**ing MYTOUCH 4g!?!?!?!?!? I call them up right away. Explain the issue to the agent he puts me on hold for over 30 minutes and is unhelpful. I ask to speak to a supervisor.. what does he tell me to do? CALL ASURION! WTF?!?!?! I ask to cancel my account and he transfers me to someone in america. I tell him the situation and he tries to help me. He goes to process the order and it wouldnt let him. He said he knew why and it was something to do with the order for the wrong phone. He tells me he will make a follow up note on my account and call me the next day to complete the order. The next day comes... no call.. So I call flex pay again... I tell her the situation and what does she tell me?? My phone isn't under warranty, to call Asurion. I explain everything we went through the day before. She refreshes her system and sees my phone is under warranty. She goes to process the exchange and I'm happy.. Everything is fixed right?? WRONG She gives me the order #. I go home and realize I forgot it at work, So I call in to get it. She gives me an order number and I ask if she is sure she is looking at the right one because there was another order on my account that was a mistake. She tells me the order she is looking at is for a HTC Sensation and that I should have it by July 7th. So sunday july 3rd rolls around and I check my.tmobile and I dont see any order there like I did when they sent me the MT4g, so I call and guess what?? She cant find the order!!! She then tells me what? I have to contact Asurion!?!?!? Are you fu**ing kidding me?!?!?!? So I ask to speak to a supervisor and get put on hold for almost an hour! A supervisor gets on the line and she cant find it. She then tells me I have to contact asurion. I get upset and I tell her no I dont, that THEY did the order for me. She asked if I had the order number but I didnt have it at that moment. She said she would have to put me on hold and you know what she did? She transferred me to asurion!!!!
I cannot believe this ordeal! NEVER have I had ANYTHING happen like that with my post pay account. I seriously no joke wasted at LEAST 5 hours on the phone trying to get this corrected and it's STILL NOT!
So top that! Sorry for the long post but had to get this **** off my chest.. I'm seriously thinking of switching to sprint because of this
I stopped by my office on sunday night and picked up the order # the 2nd woman gave me when she placed the correct order. I get home and guess what? It's the SAME EXACT order number as the order for the mytouch 4g
mennalus said:
Hey all, just thought I'd share my UPS story, maybe for a little entertainment, but also to kill a few minutes.
What was your story like?
So I ordered my S4G on 6-29. Lovely timing, the holiday weekend meant I had to wait until Tuesday, not Monday, to get my new device!
Well, Tuesday rolls around, and I am at work all day, but my wife is home until about 5 p.m. All day and no driver. Turns out he got there at 5:23. Argh! The sticky note left on our door said a second attempt would be made Wednesday before 10:30.
Wednesday is here! Hurrah! To my wife's dismay, I reject an invitation to go hiking today because my phone will be here before 10:30. I suggest we can go after that, she agrees. Whoops. The check box is actually for 10:30 - 2:00. Wife aggro is fierce, I don't think I'll get to order a phone ever again, (I hope mine isn't all buggy with the touchscreen and stuff!!). No hiking after all. Anyways, 2:00 came and went, and now it is 5:22 and I am wondering if I will get to meet S4G today.
UPDATE: Arrived @ 6:57PM
Share your entertaining (or your "I got mine first thing at 9AM) stories below!
Click to expand...
Click to collapse
Rule #1 with UPS when they leave an info notice CALL THEM AND ARRANGE TO PICK IT UP FROM THE UPS HUB. Saves boat loads of time! I do it every week LOL
tenbeau said:
My story is all to familiar to me. On 7/02/11 TMOBILE agreed to ship out a replacement as I had 6 days left in remorse. They assured me that it would be overnighted as my current sensation is fast becomi g unusable. I figured that it would ship on Tuesday and be here Wed. Well T mobile did what they seem'to do more and more lately. They shipped it ground. I will not see the device until Thurs at the earliest. My original order was shipped overnight i guess they figure he is already on the hook so don't waste the overnight on him.
'
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Click to collapse
Same here. Promised overnight but they shipped it ground. Supposed to be here tomorrow. We'll see. I'm just hoping I don't have to go through another swap to get one that works...
graffixnyc said:
Basically I had to file and insurance claim because of liquid damage.
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Click to collapse
So the moral is don't drop your phone in the toilet.
Sorry, I know it's not funny. That's one horrific story. I'm rethinking my Asurion insurance as I'm typing. What's impossible to know without direct experience is whether any of the other phone vendors are any better.
samnada said:
So the moral is don't drop your phone in the toilet.
Sorry, I know it's not funny. That's one horrific story. I'm rethinking my Asurion insurance as I'm typing. What's impossible to know without direct experience is whether any of the other phone vendors are any better.
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I wont even deny it.. I did drop it in the toilet.. hahaha I would advise guys to think twice the next time they try to pee and text one handed at the same time. At least hold the phone away so if it does fall it doesnt go straight in like mine did :::facepalm::: hahahah
Thank god I was at home and not in some nasty bar bathroom. lol
graffixnyc said:
You all dont have ANYTHING on my ...
[cut out huge wall of text]
So top that! Sorry for the long post but had to get this **** off my chest.. I'm seriously thinking of switching to sprint because of this
I stopped by my office on sunday night and picked up the order # the 2nd woman gave me when she placed the correct order. I get home and guess what? It's the SAME EXACT order number as the order for the mytouch 4g
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Click to collapse
TL;DR: don't be a flex pay customer.
seriously though, that's pretty messed up. did you ever get the phone?
you guys must have never seen the UPS guide book.
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That comic is soo true and hilarious. Seriously though, I've lost faith in UPS after seeeeveral "attempted" deliveries where someone was in my house all day and they claim to have knocked. Yea right. Their drivers are just becoming lazy and seem to have no sense of urgency when it comes to delivering packages anymore :-!
The damn UPS driver sent my Sensation to a random business that is completely unrelated to me. I had to call back and forth a million times for them to tell me that it was shipped to the wrong address. Only resorting to an investigation as a final option, I went there by myself and turns out that the employees of the random business were friendly and gave me my (opened) package. Turns out it was a day care center.
**** you, UPS. Good for nothing.
Sent from my HTC Sensation 4G using XDA App
samnada said:
Same here. Promised overnight but they shipped it ground. Supposed to be here tomorrow. We'll see. I'm just hoping I don't have to go through another swap to get one that works...
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For whatever reason my Sensation is showing more issues on a daily basis, now the volume in speaker phone just goes in and out and the random reboots are happening 3 and 4 times per day. For the first 12 days this phone appeared to be issue free now I have touchscreen-lag=random reboots-apps opening on their own-speaker phone volume getting so low I cannot hear it at all-screen freezes etc etc. All this happening in the last 3 day s after 12 days of seemingly good issue free performance. After reading other threads the last 3 days I am becoming more and more convinced that there are so few solid phones that the odds of getting one are very very slim. The one coming will be my fourth one and I will ask for a refund the first time this one that is on its way acts up. If it could be rooted and perhaps some of the issues fixed (that would be another matter)that would at least give me a glimmer of hope. Does not look like HTC will unlock the bootloader anytime soon and In my opinion this phone has multiple issues that may or may not be software related or fixed. Really wish that I had waited for whatever come out next(Would love to try the SGSII.
graffixnyc said:
I could tell I at this point I was talking to people in the Philippines.
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Click to collapse
I always have the same **** happen when I call about a missing credit or something. Some flip will answer and I know i'm most likely gonna have to play the waiting game while they "find" an available supervisor. I just ask for an American agent as soon as I get those calls, If they refuse tell them you want to cancel. Customer Loyalty is the best place to get stuff resolved fast, at least in my experience. They'll do stuff that people will swear up and down is impossible if you tell them all the trouble you're having. I had over $80 in credits last cycle just from voicing my concerns to the right individuals. YMMV
Related
Ill be picking up the g2x tomorrow when the store opens at the tmobile store on northern and parsons in nyc. This will be my first time getting a tmobile phone at launch so does anybody know if there is usually a line?
Im also worried because there will be 3 new devices releasing at the same time
probably not.
xdmds said:
Ill be picking up the g2x tomorrow when the store opens at the tmobile store on northern and parsons in nyc. This will be my first t
ime getting a tmobile phone at launch so does anybody know if there is usually a line?
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pretend its black friday and go there at like 3 am...... <---sarcasm! lol
at my store (witch was a little kiosk in the mall) when the vibrant was launched there was a line.... id say get there early cuz i asked the rep if alot of these phones have been sold online/phone and she said YES ALOT!
I got the Vibrant 5 days early from Costco Too bad can't get G2X like that...
the only reason people lined up for the iphone is because they are/were weak minded and succumb to the subliminal advertising that apple ran. I mean seriously it is just a phone.
Did they change the release date? Everything I'd heard was that they were supposed to be in the stores on 4/20, i.e., Wednesday, not tomorrow.
I think you are correct, I think it is 4/20 not 4/19 .. so that guy can go in tomorrow if he wants lol.
lol ya start the line for us Ill send you a card with my name on it you can tell people your holding a place in line for me till wed morning.
Think many people who wanted one now ordered via phone/web. Doubt many will be in-store.
Im getting mine in store also this Wednesday here in Nashville TN. I called last Saturday to verify that they will have some on the 20th. She said yes. And also put me on a Waiting list for the phone. According to her, they will hold a phone for me for 24hours and she asked for my Name / TMobile number.
Funny thing is, I was the first person on / starting the list. I called again today to verify again and was told they now have 3 total people on the list lol. Ima go there first thing in the morning though.
Was going to order online but dont like paying for things and having to wait on my items. Id rather pay and get the item right then and there.
I remember when I ordered the Nexus One back in Jan when it launched. Those where the longest 2 days of my life LOLOL.
I once showed up mistakenly one day early to pick up a video game and they actually sold it to me. Could be he is the one laughing tomorrow ... Well probably not but I always root for the underdog. Lol
The store where I picked up my vibrant a long time ago, said I won't have any problems picking this up Wednesday. I can't wait!
I went to the T-mobile store to check out a G2X. The rep said there should be plenty of G2X's on the sales date and joked that T-Mobile didn't even advertise their new 4G phone.
hypersonicx said:
Im getting mine in store also this Wednesday here in Nashville TN. I called last Saturday to verify that they will have some on the 20th. She said yes. And also put me on a Waiting list for the phone. According to her, they will hold a phone for me for 24hours and she asked for my Name / TMobile number.
Funny thing is, I was the first person on / starting the list. I called again today to verify again and was told they now have 3 total people on the list lol. Ima go there first thing in the morning though.
Was going to order online but dont like paying for things and having to wait on my items. Id rather pay and get the item right then and there.
I remember when I ordered the Nexus One back in Jan when it launched. Those where the longest 2 days of my life LOLOL.
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I've never heard of this waiting list... I might need to look into it this morning
I just spoke with a sales person at my local corporate store (Framingham, MA), who said that they had "plenty" in stock. I asked if I could reserve one, and he said that I shouldn't have any problem if I show up around opening time tomorrow. FWIW.
wmm said:
I just spoke with a sales person at my local corporate store (Framingham, MA), who said that they had "plenty" in stock. I asked if I could reserve one, and he said that I shouldn't have any problem if I show up around opening time tomorrow. FWIW.
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Nice!!!
With them not advertising it. Alot of people dont even know about the G2 except for us since we more Phone Pros. The average Joe dont be on twitter and dont be on XDA so the average person doesnt even know a new Android phone is coming out. That said, there shouldnt be a problem for us getting one at the store.
The store I went to last night (metro Detroit) said they only have 5 in stock and had about that many people come in and ask for them. I'm gonna go back tonight and see if he'll sell one to me early.
I went to a store this evening and a.rep let me look at his, which he was very impressed with. The screen is really nice and it is very, very fast. Wish he didn't have a sleeve on it though.
He said that there were a lot of people on their waiting list, but that they got a lot of phones. I put my name on one and I will probably go in tomorrow morning and pick one up.
yes, some stores have a waiting list. I was in one store this evening that the manager was VERY knowledgeable about the G2x. We chatted for a while and he revealed that they only have 10 in stock. He ended up adding my name to one G2x box for me. I watched him go to the back of the room and added my name to it. He also said that they are expecting more phones tomorrow.
i called my local tmo corp store yesterday and was told "just try to be here at 10." the rep mentioned that they'd have "plenty" in stock and he didn't think that it'd be sold out quickly.
So yesterday I got my replacement G2X phone - I open the box and the only thing in the box is a return shipping label.
I swear I'm soooo sick of the crap I have put up with when dealing with T-Mobile.
Anyway I called t-mobile back and of course I had to talk to 3 different people - none of which spoke english well enough that I didn't have to say "what?" to every sentence they spoke. So now SUPPOSEDLY they're sending me another box (hopefully this time it will have a damn phone in it)....yet I get no confirmation email or anything - so I question if they really did or not.
I'm about to call back AGAIN and try to find out WTF is happening - if anyone here knows someone like a supervisor at T-Mobile PM me.
We have problems with UPS. There have been many accounts with the workers taking phones and resealing the box. If they are sending you another on then they are tracking the IMEI and you do not have it. Sorry you are having issues. I work there so if you need any help PM me.
GTRACER88 said:
We have problems with UPS. There have been many accounts with the workers taking phones and resealing the box. If they are sending you another on then they are tracking the IMEI and you do not have it. Sorry you are having issues. I work there so if you need any help PM me.
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Ditto....we have had a few customers in the same few miles of each other that have had a few issues...also people in the neighborhood have been taking boxes taking the phones and resealing them....track the imei
Sent from my G-Slate using XDA Premium App
That same thing happened to me a few months ago, got a box with no phone in it. Took them 3 weeks to send me another one because UPS had to do some stupid internal investigation.
brian6685 said:
That same thing happened to me a few months ago, got a box with no phone in it. Took them 3 weeks to send me another one because UPS had to do some stupid internal investigation.
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Now that would piss me off. My luck would be "Sorry Mr Ickster we can't find any sign of it, you are SOL."
Wow ok so I guess its not all that uncommon. Geeze I sure as hell hope it doesn't take 3 weeks. Since I was at the 15th day they won't let me take it back to the store either - and I see the empty box looks like they were going to send me a refurbished phone - which I find 100% unacceptable as I bought a brand new phone 2 weeks ago for full price and it's defective. Next thing of course is I want my bill waved for however long it takes them to send me another one.
If they'd just of let me take it back to the store all this b.s. wouldn't of even happened. What a bunch of idiots considering they know they have a theft problem when doing it this way.
Hopefully it was the worst screen bleeder / rebooter ever.
wow i'd be so upset. good luck bro
wow. this is ridiculous. I hate thieves..
My replacement said it was delivered but it wasnt! I know the UPS guy(he has been the same guy for years) and I know he wouldnt take it. I do live in a 4 family apartment building though. Sometimes if he gets in the front door he will leave it in front of my apt door.. I'm thinking he did that and someone took it Who do I call about that? T-mobile? Ups?
graffixnyc said:
My replacement said it was delivered but it wasnt! I know the UPS guy(he has been the same guy for years) and I know he wouldnt take it. I do live in a 4 family apartment building though. Sometimes if he gets in the front door he will leave it in front of my apt door.. I'm thinking he did that and someone took it Who do I call about that? T-mobile? Ups?
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Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
UPS= Ur Package Stolen!
I hate when they ship packages with UPS. When it gets stolen (before a delivery attempt made to your address) guess who steals them? The employees. Its funny when you track a package online and it gets to a UPS distribution center near your city. Then it stays there for days and days and they can't find it. You call up Amazon for a replacement, and then the same thing. Package #2 is lost somewhere at a UPS distribution center. Third package comes Fedex and boom it gets delivered. I knew a guy that worked at UPS and he told me some stories. Fellow employees offering iPods, cameras, laptops for $50-$100. A few of them got caught up in a sting but there will always be new employees stealing. Best thing of all was UPS didn't seem to give a damn when I called them about two missing packages. The UPS employees know what is inside the packages. Laptops, cameras, ipods, phones, etc, they all know what's inside.
grenademasta said:
UPS= Ur Package Stolen!
I hate when they ship packages with UPS. When it gets stolen (before a delivery attempt made to your address) guess who steals them? The employees. Its funny when you track a package online and it gets to a UPS distribution center near your city. Then it stays there for days and days and they can't find it. You call up Amazon for a replacement, and then the same thing. Package #2 is lost somewhere at a UPS distribution center. Third package comes Fedex and boom it gets delivered. I knew a guy that worked at UPS and he told me some stories. Fellow employees offering iPods, cameras, laptops for $50-$100. A few of them got caught up in a sting but there will always be new employees stealing. Best thing of all was UPS didn't seem to give a damn when I called them about two missing packages. The UPS employees know what is inside the packages. Laptops, cameras, ipods, phones, etc, they all know what's inside.
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Certain packages are used to ensure delivery and confirm receipt. Its too bad people know this and you would see people putting packages in their car.
Packages that never left the warehouse on a truck.
Thank goodness I only had to drop a roommate off.
I got a big mouth and integrity. I would of said something.
Sent from my LG-P999 using XDA Premium App
TechnoHippie said:
Wow ok so I guess its not all that uncommon. Geeze I sure as hell hope it doesn't take 3 weeks. Since I was at the 15th day they won't let me take it back to the store either - and I see the empty box looks like they were going to send me a refurbished phone - which I find 100% unacceptable as I bought a brand new phone 2 weeks ago for full price and it's defective. Next thing of course is I want my bill waved for however long it takes them to send me another one.
If they'd just of let me take it back to the store all this b.s. wouldn't of even happened. What a bunch of idiots considering they know they have a theft problem when doing it this way.
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They never should've sent you a replacement phone. The policy is if you are still in your buyer's remorse period then they have to re-order you a new phone if yours is defective. They only send out replacement phones if you are past your buyer's remorse period.
I had this happened to me last week when they sent me a refurb. I called back and talked to customer loyalty instead of customer service and she apologized and ordered me a brand new phone.
You should do the same. Do not settle for a refurb.
mr.orange303 said:
Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
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i call bull ****
ive had over 5 vibrants sent to me NEVER SIGNED for any of them
and ive had 4 BRAND NEW g2x's sent to me never signed for any of them...
and yeah OP you should have got a NEW devices not refurb (i dunno if they even have a steady pile of G2x refurbs yet)
but tmobile will get it all sorted out just call 40 times a month like i have to do.... now my bills only 110 before taxes(2 lines unlimited 5g data/txt/750mins) 124 after tmobiles 14 bucks in taxes and fees
nate420 said:
i call bull ****
ive had over 5 vibrants sent to me NEVER SIGNED for any of them
and ive had 4 BRAND NEW g2x's sent to me never signed for any of them...
and yeah OP you should have got a NEW devices not refurb (i dunno if they even have a steady pile of G2x refurbs yet)
but tmobile will get it all sorted out just call 40 times a month like i have to do.... now my bills only 110 before taxes(2 lines unlimited 5g data/txt/750mins) 124 after tmobiles 14 bucks in taxes and fees
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Click to collapse
That's because he handed you the box LOL.
Sent from my LG-P999 using XDA Premium App
nate420 said:
i call bull ****
ive had over 5 vibrants sent to me NEVER SIGNED for any of them
and ive had 4 BRAND NEW g2x's sent to me never signed for any of them...
and yeah OP you should have got a NEW devices not refurb (i dunno if they even have a steady pile of G2x refurbs yet)
but tmobile will get it all sorted out just call 40 times a month like i have to do.... now my bills only 110 before taxes(2 lines unlimited 5g data/txt/750mins) 124 after tmobiles 14 bucks in taxes and fees
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Click to collapse
Yeah, I had 3 brand new G2x and one refurb sent to me and they were all unsigned and just left on my front porch. So no issues with stolen phones here.
mr.orange303 said:
Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
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He has been my ups driver for 25 years. He would never do it, unless he was off that day and someone else took his place. Our front door is secure so if he happens to get in the hallway (someone leaving lets him in, or has a delivery in another apt in the building and someone lets him in) he will just leave it on the apartment door step. Even stuff that 100% needed to be signed for he will just leave in front of the door. Now if he cant get into the building and I'm not home he doesnt just leave it there. Only if he gets access into the building
this is what they have in tracking.. could they have been any more vague?
Delivered On:
Tuesday, 10/12/2010 at 11:00 A.M.
Left At:
Met Customer Man
mr.orange303 said:
Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
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they're SUPPOSE to have you sign but most don't, i've had it happen many times. even on orders i specifically said i wanted a required signature.
if they deliver to the wrong house that person could still sign...btw
TechnoHippie said:
Wow ok so I guess its not all that uncommon. Geeze I sure as hell hope it doesn't take 3 weeks. Since I was at the 15th day they won't let me take it back to the store either - and I see the empty box looks like they were going to send me a refurbished phone - which I find 100% unacceptable as I bought a brand new phone 2 weeks ago for full price and it's defective. Next thing of course is I want my bill waved for however long it takes them to send me another one.
If they'd just of let me take it back to the store all this b.s. wouldn't of even happened. What a bunch of idiots considering they know they have a theft problem when doing it this way.
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Where did you buy the phone from originally? If you buy the phone full price, you have a 30-day return period. 14 days is only when you buy the phone with contract.
If you bought the phone from the store, you should have been able to go there to exchange it for a new device. If you bought it online or over the phone, then yes, unfortunately you have to wait for another device to be shipped to you...and usually you have to send yours back first.
And you shouldn't have a problem getting credited for the amount of time you were without a phone.
Ok I got a freezing g2x monday as a new web online purchase. I then called this morning to get a exchange and they wanted to charge me and blah blah it was a hassle. Took two hours for them to finally agree to give me a new phone, not refurbished, no fees and overnight shipping. Except his boss was out and he needed him to sign off on it.
Well anyways, once before I had a replacement not get ordered so now I check my **** 5 hours later. Well, I called back and got this lovely rep, she didn't see the new order and I said, "well the gentleman that helped me before had to wait on his supervisor to sign off and maybe that's why you don't see it yet?" She then just kinda kept blabbing and said, "Well, ill make sure ones ordered right now so we know, Ill get you a confirmation number as well". I said "thanks".
Well I checked my emails about a half hour later for the confirmation email and there was 2 order numbers. One at 2:03 pm and another at 2:28. I figured well ****. I read before where this happened but forgot what they did. I also got ups tracking numbers for each one. So Im assuming 2 are on there way.
So if they send 2 what do I do? Well I was majorly jacked around today and have spent many many dollars to tmobile. LOL SO im thinking sounds fair. I mean how can they know and charge me? they both were free and say free on the order page, and they only need 1 device back right?
So im thinking about keeping them both, and selling one. I just got a photo radar ticket and could use the 300 bucks for that.. lmfaoooo
SO, I think If there's no way for them to tell, and I get two, (PRAY) and they only need one back. HOW CAN I GO WRONG?
WHAT WOULD YOU DO WWYD? lol
Yikes not this type of thread again. Massive debate
Sent from my GT-P1000 using Tapatalk
if it's in their system that they sent you 2 they'll know and will probably ask you eventually
Personally, I think its morally wrong, but if you're in desperate need of the money, say you only received one...
Sent from my LG-P999 using XDA App
If I knew there was no possible way they would know they sent me two than I would do what any working man in this type of economy would do. SELL ONE!
Chances are their system knows you have two so I would just call them and let them know. Or call and beat around the bush. Ask vague questions to see if they know you have two.
I know there is going to be some people on here calling ne immoral but o well. Unless you've never done anything wrong in your life than your just preaching to the choir.
Sent from my HTC Sensation 4G using XDA Premium App
If its not in their system that they sent two I'd keep it. No shame in my game.
I agree with the majority. Times are hard and T-Mobile screwed us over with the G2x by offering most of us a myTouch 4g or a G2 as a replacement. Do what you gotta do!
Sent from my LG-P999 using XDA Premium App
Ok so why would they check my system? And just look for a issue?
I don't see them finding out even with it in the system.... cause what's that mean? Ok in there system? How do they go, oh woops we accidently sent him two. Hell they barely know anything ....
Even if in system how will it get back to me when they get a original back...?
Tmobile.com doesnt even show any order placed... They did it directly through the loyalty department and telesales...
If they get there phone back and there not charging for either, why would they hassle me?
I get there system could show they sent me two, but if they don't catch it now, why would they later? And why would they just search my account going huh? Lol especially if I lay low and not call em...
I'm gonna take my chances and play dumb if they find out... not my fault, hell maybe they told me they were sending me a free one for my troubles? Lol
EDIT: Hell if anything ill just hold onto it for a bit and see if they catch it within a couple weeks. If not, I should be good. If so, Ill just send back.
MEH, I think if this is their fubar. I just play stupid. HUH, I have 2 lines with g2xs, I thought they were sending 2. lol
also, wouldnt it be better their both in their system? instead of 1 not being in it? cause then that phone disappears and now its got to be tracked and theres a signature? Where as this way, its accounted for, and not missing. Its delivered?
I dont know. I think Im gonna hang onto it for about a month and see what they do. I just dont see how they can make 2 orders send them, get the phone back they wanted and still catch it. If 2 was just sent with only 1 order, that IMO sounds worse.
Like Jw had happen, Tmobile told him to keep his G2x when he got a sensation also. Maybe they sent me 2 for my troubles hell. Like I said, maybe I said I even called and they told me dont worry about it and just keep it. Now im being charged?
Tmobile and their notes are so all over the place I think I could even get out of it If I needed too.
WHO knows.
IF both phones are on a separate order, and both are delivered, and the defective one gets back. Wheres there a issue to them? like I said they dont know what a rep did for me. The last rep could have hooked me up. Like they did JW
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
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again. how would they even go about finding out? both phones are sent, delivered. Paid. Dont see how they could charge me later.
My point is, ok, they see 2 orders. Now what? and who sees it? Is there a person just randomly looking at accounts for weirdness?
I just dont see the scenario where they all the sudden just randomly audit my account and go hmmmm . Why are there 2 phones sent.
BOTH PAID, sent, Delivered. Now bam its just notes in the past now. They get the phone back they wanted. HOW CAN THEY TELL? ya the notes or online will show 2 phones sent, but again, bills and etc are computer automated generated. So if it shows no charges. HOW CAN I BE BILLED?
I can see if I paid 249 for one. Got sent two and was like ****. the paperwork also says 249. THEY BOTH Say PAID.
SCENARIO: rep just randomly looks, sees 2 phones, and just sends me a bill? The phone is out of their hands.
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
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Click to collapse
Im just trying to find all loop holes. WHO IS THEY? the computer? Or Reps? cause if I didnt call for say 2 months, then what? who sees it? There both paid, not cost anything. WHO SEES IT?
KeithLM said:
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
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No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
EDIT: so, again ill cover my tail. Not open the box just hold onto it. Then if charged or issues Ill just return it. They will credit my account back. Ill just say I forgot about it, been very busy and should have returned it. Give it till next billing cycle and if Im in the clear. Do what I need with it. You would think that if they will find out after the fact. They would have found out before they were sent. I mean, same time within 20 mins of each other, they couldnt figure that out, but yet they will figure out after the fact? MEH call me a believer but I think Im golden.
I wish i could get sent 2 that way i could hold up the wobbly legs of my table on both sides.
smashpunks said:
No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
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Click to collapse
After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
KeithLM said:
After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
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Click to collapse
Ok, now that makes some sense.
Yea, sounds like maybe they could know in that mannor, but, will see. Hopefully they are sent as new devices and not a replacement. Ill do my research up till then and see whats up. Ill definitely See whats up but your post made good sense. THis is why I made the thread. To see which actually happens..
EDIT: the way they had to do the exchange/new phone was like just having a new order. Not replacement. cause of some loop hole. So maybe since the had to do it that way they wont have the replacement RA number. WHO knows. LOL
but interesting and Im gonna play a lil
also, i just remembered that I before have gotten order placed/ replacement placed texts also. Ive yet to receive these. I think because were going around the usual way to get me the phone. So I dont know. cause even online under recent order info on MYTMOBILE.COM it doesnt show any orders placed either. VERY strange.
even when I call 611 it doesnt have any info on orders. It just says my old order that was already shipped that im replacing. GONNA KEEP A EYE ON THAT. I think the way they had to loop around may help
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
Give them 60-90 days from when they shipped you the phones. after that, they don't have a leg to stand on. (this is of course unless they contact you about it prior to 90 days)
jcbofkc said:
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
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lol I love your response. HEHE Make me sound like a theif and if I do this im no good. LMFAOOO. that said. Im doing it. Hmmmm I think like this. Ive spent hours of time fighting just for a replacement. Bought a g2x full price, vibrant full price, sensation for 300 and had it replaced like crazy in which they also forgot once to send a replacement so I waited a week for nothing. Pay 160 a month. Blah blah. So in a year ive spentttt?
about 1300 on phones alone. 160x12= 1,920 dollars. Waiting for mad time for replacements cause they put out crap (sensation) and half the lgs lol. SOOOOOOOOOOOOOOOOOOOOOOOOOO
Im gonna play a lil
ALSO, IF I screwed you over half the time, overcharged you, throttled you for what your paying for, had service shotty, rude customer service, forgot some orders, charged you fees etc. Then yes, BY ALL MEANS PLEASE IF I DROP MY WALLET, take that ***** I deserve it
Well, after trying to make a trade for my phone to a guy that had rep in Puerto Rico, it had failed. He tried to scam me. Instead of a phone in the mail, i got a disc for a manual to a car. And, it went to an address close to my house of an automotive place. So, i was able to stop the packages before they reached him. They recalled them. They were overnighted back to Des Moines, IA. Then, due to a shipping error, they were shipped back to Puerto Rico. So, the post master has been notified and they are now going to package them up and ship directly to my post office where I will be able to pick up directly without worry of it being sent back. Cost me 5 bucks to ship to PR. Cost me 4 times that to recall them and wait 2 weeks.
Needless to say, when I get my phone back, I will definitely be hugging it and giving it some TLC. I sold the Note that I had on crackberry. So all I had was a Motorola razor v3. hate that phone!!!
But, come May when I am due for early upgrade to iPhone-I will be making that switch to a 32gb. If I don't decide to wait for iPhone5.
You heard the news about ICS right?
It sucks that someone with rep is scamming, cant trust anybody. You should post about the guy somewhere, so others dont get scammed by same guy.
Yep. I did hear about ICS. Q3 it looks like. Let's hope it is sooner.
And yeah, no kidding. All these years I've been trading. My first one was a Blackberry 8100. Never had a problem. But this time... it sucked. I am done doing trades. Never again. Straight up Paypal only. Lesson learned.
Lets hope they really show up tomorrow. Suppose to package them both as one and ship directly to the post office. We shall see... I have been waiting too freaking long. And if it doesn't, I will be pissed at USPS.
Id remove tracking numbers, scammer might try calling and messing with it.
holeshot77 said:
Well, after trying to make a trade for my phone to a guy that had rep in Puerto Rico, it had failed. He tried to scam me. Instead of a phone in the mail, i got a disc for a manual to a car. And, it went to an address close to my house of an automotive place. So, i was able to stop the packages before they reached him. They recalled them. They were overnighted back to Des Moines, IA. Then, due to a shipping error, they were shipped back to Puerto Rico. So, the post master has been notified and they are now going to package them up and ship directly to my post office where I will be able to pick up directly without worry of it being sent back. Cost me 5 bucks to ship to PR. Cost me 4 times that to recall them and wait 2 weeks.
Needless to say, when I get my phone back, I will definitely be hugging it and giving it some TLC. I sold the Note that I had on crackberry. So all I had was a Motorola razor v3. hate that phone!!!
But, come May when I am due for early upgrade to iPhone-I will be making that switch to a 32gb. If I don't decide to wait for iPhone5.
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Click to collapse
The Iphone is crap, dude. Why would you bother?
First glance at post......I'm black.
2 double takes later I realize I'm an idiot. You made me laugh!
Sent from my MB865 using XDA App
HAHA! glad I can make you laugh. lol. As for the iPhone, I like to switch every now and then. I've had iphone before and liked it.
But, good news, my phone is back and... In the same shape as I shipped it. In mint condition. Whew. So glad. )
Now, to go put the new rom on it.
Was the guy who tried to scam you from the xda forum? If it was you should post somewhere who it was so someone else doesnt get scammed.
I just want to point out it is important to atleast mention an online name of the person who tried to scam you. You were almost out your atrix 2 and this "guy from PR with rep" is still out there probly scamming others and you think it wasnt important to mention those details?
he wasn't from this forum. he was from the iMore and crackberry.com forum. If he has an account here, I don't know what it is. The appropriate posts have been made on said forums.
Thanks.
Awe...I would be ticked. You said you had the note...as in Galaxy Note? That phone/tablet/thing looks sweet. haha
I called a few stores last Thursday and there was none in stock. I called to place an order over the phone, and was originally given a ship date of Nov 3 - 8. I never got the electronic signature email from them at the time I purchased on Thursday, to complete the transaction so after calling them back yesterday they resent the email and I signed it. Well that never went through and I had to call them again today. They resent the email, I verified the e signature again, and received a text to confirm it worked this time. I'm still getting informed of a shipping date between 3-8, but when I talked to a rep again this evening he told me it won't ship until at least the 10th and that's been moved up 5 days cause it used to be the 15th. So, I don't know when to expect this phone, but he said since the demise of the note 7, the v20 is in extreme demand, and LG can't keep up with shipping devices.
Sent from my LG-H830 using Tapatalk
ordered mine online Saturday and it's out for delivery today. can't wait to get my paws on it
I had to return mine because it was defecrive, i reordered with a supervisor on the phone on november 1 and my order backordered to December 13th up to january 3rd of next year. Even though the supervisor told me that i would have the phone by the end of this month. Now im screwed without a phone. I will have to ask my mother for the lg g3 i gave her once again since im receiving very important emails at hours im not in the house. Tmobile used to have a rating of 5 stars from me. Now it gets a 2 stars.
jinkerz9430 said:
I had to return mine because it was defecrive, i reordered with a supervisor on the phone on november 1 and my order backordered to December 13th up to january 3rd of next year. Even though the supervisor told me that i would have the phone by the end of this month. Now im screwed without a phone. I will have to ask my mother for the lg g3 i gave her once again since im receiving very important emails at hours im not in the house. Tmobile used to have a rating of 5 stars from me. Now it gets a 2 stars.
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man, that really sucks.... hopefully they can move up the date for you.
cmart4 said:
man, that really sucks.... hopefully they can move up the date for you.
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Click to collapse
I have tried every single method but they still say the same stuff... as if they were robots. sometimes i believe im talking with a robot instead of a person . Im telling you, i would never recommend anyone to join the Tmobile family, maybe to grab the phone only since they usually have unlocked bootloader, but that's it! Customer service is the worst. One tells me one thing, the other tells me other thing, another lies to me making me send the phone and making me believe that i would receive a new phone when i was never going to get that replacement, and another one told me it would arrive this month. And it keeps going on and on and on . I have a long list of things they told me and never did.
Just get one from swappa.com
The back order is real...tmo told me January at the earliest
Amd4life said:
Just get one from swappa.com
The back order is real...tmo told me January at the earliest
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Worries not! I have my G3 back because my mother is going to be out for a couple of weeks so.... BUT REALLY! LG AN TMOBILE MUST BE STUPID! THEY SHOULD HAVE PREDICTED THIS WOULD HAPPEN AFTER WHAT HAPPENED WITH THE NOTE 7.... Or,.... are they stupid? seems like it. I mean, it doesn take a lot of brain to figure out that when one flagship goes down people are desperate to try a new device that will possibly replace it. I bet they have already lost many customers just because of the backorders. If it werent because i have already tried the LG V20 for a couple of days, i would have cancel my order the minute i found out about the backorder been so far away.
jinkerz9430 said:
Worries not! I have my G3 back because my mother is going to be out for a couple of weeks so.... BUT REALLY! LG AN TMOBILE MUST BE STUPID! THEY SHOULD HAVE PREDICTED THIS WOULD HAPPEN AFTER WHAT HAPPENED WITH THE NOTE 7.... Or,.... are they stupid? seems like it. I mean, it doesnt a lot of brain to figure out that when one flagship goes down people are desperate to try a new device that will possibly replace it. I bet they have already lost many customers just because of the backorders. If it werent because i have already tried the LG V20 for a couple of days, i would have cancel my order the minute i found out about the backorder been so far away.
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First world problems dude. LG is small in terms of mobile phones. I am pretty sure they expected more demand because the notr7 grenades but damn dude. Think about the logistics of it. Production capacity. Samsung and apple I am quite sure get the red carpet and get to jump queues often. Getting extra production capacity can be problematic sometimes. Not like it can be expedited. And think about what time of year it is. The OEM's with hot phones are probably ramping up capacity for the holiday season. LG probably is too but doesnt have clout to work with. Hell for all we know theyve already doubled output but can't keep up with demand still. Lots more go into complicated devices like these. Many parts to source. Many parts to source that other OEM's use also. Another kink in the supply chain. You're just being a simple minded impatient temper tantrum child. If it bothers you that bad get a phone that is I'm stock everywhere. Some stores get more supply than others because they can't keep them on the shelves. Others don't want to take risk of stock taking up valuable storage space that could be used for other phones. Just sounds like you need to be bent over the knee or taken out to the woodshed and get a reality check. Lots of variables at play here behind anybody in the supply chain from the parts needed for the v20, assembly line, possibly qualified employees to assemble, shipping lanes and stores gambling on stock to stock. Not to mention accounting for defective phones or returns. Take a chill pill or go cry on your pillow. Geez.
@rbiter said:
First world problems dude. LG is small in terms of mobile phones. I am pretty sure they expected more demand because the notr7 grenades but damn dude. Think about the logistics of it. Production capacity. Samsung and apple I am quite sure get the red carpet and get to jump queues often. Getting extra production capacity can be problematic sometimes. Not like it can be expedited. And think about what time of year it is. The OEM's with hot phones are probably ramping up capacity for the holiday season. LG probably is too but doesnt have clout to work with. Hell for all we know theyve already doubled output but can't keep up with demand still. Lots more go into complicated devices like these. Many parts to source. Many parts to source that other OEM's use also. Another kink in the supply chain. You're just being a simple minded impatient temper tantrum child. If it bothers you that bad get a phone that is I'm stock everywhere. Some stores get more supply than others because they can't keep them on the shelves. Others don't want to take risk of stock taking up valuable storage space that could be used for other phones. Just sounds like you need to be bent over the knee or taken out to the woodshed and get a reality check. Lots of variables at play here behind anybody in the supply chain from the parts needed for the v20, assembly line, possibly qualified employees to assemble, shipping lanes and stores gambling on stock to stock. Not to mention accounting for defective phones or returns. Take a chill pill or go cry on your pillow. Geez.
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Aah i see, making me the bad guy, aren't you? Nice try. if i were one of those normal "simple minded impatient temper tantrum child" that you are talking about, that is. You don't even know 1) for how long have i been dealing with this issue, 2) the troubles it caused me (even my TMobile account had a mess for this), 3) the amount of incompetent and also liars agents that are found in both brands Tmobile and LG, and i had to talk which each one of them, 4)The trick they almost make me fall into if i hadn't been so careful and been so persistent (such as making me pay for a phone i didn't have anymore, and is not only limited to that), 5) 3 important information relevant to this semester on my college that i missed out thanks to T-Mobile (since i sent them the phone and was expecting for the word of the supervisor to become true). Dude, i can keep on and on and on, and can say that im none of the things you said about me because with everything they did to me, my account, even with only the lies they wrote to me and also told me through the phone, i would have already sued them and surely i would have won the case. Since i saved every conversation and i would have only have to ask to T-Mobile to release the recorded conversations i had with them (which are a lot!, but it wasn't because i was impatient, im a very patient person, but because they had their own mess inside the system and had me on the center of that mess making me the fool of the play). If i hadn't called and chat so much i would have had to pay more than what the phone actually cost. So yeah, at this point anyone would have already become so mad that they would have probably broken their TVs i have seen people do more for even fewer things. So, do me a favor and stop assuming because you are nowhere near Sherlock Holmes' level.
(on the other hand, i don't wish that everything that happened to me already, happens to you )
Tissue?
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it looks like I'll have it by the end of the week
Sent from my LG-H830 using Tapatalk
jinkerz9430 said:
I have tried every single method but they still say the same stuff... as if they were robots. sometimes i believe im talking with a robot instead of a person . Im telling you, i would never recommend anyone to join the Tmobile family, maybe to grab the phone only since they usually have unlocked bootloader, but that's it! Customer service is the worst. One tells me one thing, the other tells me other thing, another lies to me making me send the phone and making me believe that i would receive a new phone when i was never going to get that replacement, and another one told me it would arrive this month. And it keeps going on and on and on . I have a long list of things they told me and never did.
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Have you tried TForce on Facebook? They got my issues with my lost Note 5 return sorted out quickly (after dealing with phone support for a couple of weeks).
Unheard said:
Have you tried TForce on Facebook? They got my issues with my lost Note 5 return sorted out quickly (after dealing with phone support for a couple of weeks).
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Thank you for letting me know . I will give it a shot later today. :good::good:
Supply and demand, if LG made a crap load of phones in thinking that the note 7 users would get the v20 and then it didn't happen well then they made a lot of phones that might not sell without dropping the price.
Sent from my LG-H901 using XDA-Developers mobile app
.
Ordered mine on the 5th and the original delivery said not until mid December, but got the email last night it will be here on Monday!
Sent from my Nexus 6P using XDA-Developers mobile app
I will check local corp store Friday.
cmart4 said:
ordered mine online Saturday and it's out for delivery today. can't wait to get my paws on it
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same here
Unheard said:
Have you tried TForce on Facebook? They got my issues with my lost Note 5 return sorted out quickly (after dealing with phone support for a couple of weeks).
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I contacted them through FB.... They are even worst in there . now they say that they process and ship the orders in the same order they receive the request. Then HOW THE HECK there are people who bought it even a week later or more than me and they already have their phone with them or on its way, or even the estimated time showing a closer date when mine shows decemeber 13 until january 3?! Really? and then they claimed that it is even more, on their end the website shows to them that it is on december 19, so.... even more far away. It doesnt matter what people think about me after i say the following thing because i have already proven this over and over and over again. TMOBILE IS BUILT UP IN LIES! And only i know what i have been through the past 3 weeks and a half.
Perhaps you're an ass and they keep delaying your order on purpose?
Same thing happened to me. Preordered on Oct 18th and my estimated ship date was 11/25 - 12/16. The store I preordered from actually had then in stock so I cancelled my order and just bought it there. Somehow my $200 trade in credit I submitted was approved.