Im Back - Motorola Atrix 2

Well, after trying to make a trade for my phone to a guy that had rep in Puerto Rico, it had failed. He tried to scam me. Instead of a phone in the mail, i got a disc for a manual to a car. And, it went to an address close to my house of an automotive place. So, i was able to stop the packages before they reached him. They recalled them. They were overnighted back to Des Moines, IA. Then, due to a shipping error, they were shipped back to Puerto Rico. So, the post master has been notified and they are now going to package them up and ship directly to my post office where I will be able to pick up directly without worry of it being sent back. Cost me 5 bucks to ship to PR. Cost me 4 times that to recall them and wait 2 weeks.
Needless to say, when I get my phone back, I will definitely be hugging it and giving it some TLC. I sold the Note that I had on crackberry. So all I had was a Motorola razor v3. hate that phone!!!
But, come May when I am due for early upgrade to iPhone-I will be making that switch to a 32gb. If I don't decide to wait for iPhone5.

You heard the news about ICS right?

It sucks that someone with rep is scamming, cant trust anybody. You should post about the guy somewhere, so others dont get scammed by same guy.

Yep. I did hear about ICS. Q3 it looks like. Let's hope it is sooner.
And yeah, no kidding. All these years I've been trading. My first one was a Blackberry 8100. Never had a problem. But this time... it sucked. I am done doing trades. Never again. Straight up Paypal only. Lesson learned.
Lets hope they really show up tomorrow. Suppose to package them both as one and ship directly to the post office. We shall see... I have been waiting too freaking long. And if it doesn't, I will be pissed at USPS.

Id remove tracking numbers, scammer might try calling and messing with it.

holeshot77 said:
Well, after trying to make a trade for my phone to a guy that had rep in Puerto Rico, it had failed. He tried to scam me. Instead of a phone in the mail, i got a disc for a manual to a car. And, it went to an address close to my house of an automotive place. So, i was able to stop the packages before they reached him. They recalled them. They were overnighted back to Des Moines, IA. Then, due to a shipping error, they were shipped back to Puerto Rico. So, the post master has been notified and they are now going to package them up and ship directly to my post office where I will be able to pick up directly without worry of it being sent back. Cost me 5 bucks to ship to PR. Cost me 4 times that to recall them and wait 2 weeks.
Needless to say, when I get my phone back, I will definitely be hugging it and giving it some TLC. I sold the Note that I had on crackberry. So all I had was a Motorola razor v3. hate that phone!!!
But, come May when I am due for early upgrade to iPhone-I will be making that switch to a 32gb. If I don't decide to wait for iPhone5.
Click to expand...
Click to collapse
The Iphone is crap, dude. Why would you bother?

First glance at post......I'm black.
2 double takes later I realize I'm an idiot. You made me laugh!
Sent from my MB865 using XDA App

HAHA! glad I can make you laugh. lol. As for the iPhone, I like to switch every now and then. I've had iphone before and liked it.
But, good news, my phone is back and... In the same shape as I shipped it. In mint condition. Whew. So glad. )
Now, to go put the new rom on it.

Was the guy who tried to scam you from the xda forum? If it was you should post somewhere who it was so someone else doesnt get scammed.

I just want to point out it is important to atleast mention an online name of the person who tried to scam you. You were almost out your atrix 2 and this "guy from PR with rep" is still out there probly scamming others and you think it wasnt important to mention those details?

he wasn't from this forum. he was from the iMore and crackberry.com forum. If he has an account here, I don't know what it is. The appropriate posts have been made on said forums.
Thanks.

Awe...I would be ticked. You said you had the note...as in Galaxy Note? That phone/tablet/thing looks sweet. haha

Related

Question Re: Radioshack Pre-Orders

There was a rumor going around the Radioshack might be giving the inspires out early - can anyone confirm a case of this? I had called two stores and they both said no, however if someone can confirm a positive on this - I will keep calling!
The stores were given strict instructions not to. Plus many of them have likely not received their stock yet.
mentalcase said:
The stores were given strict instructions not to. Plus many of them have likely not received their stock yet.
Click to expand...
Click to collapse
Thanks, this is what I thought. When I reserved mine the guy said that the system won't even allow them to sell them until Sunday... but then again on various message boards there were people saying the Radioshack sales rep that they pre-ordered their phone with said they would call them if they got them early. If the sales reps are unsure of information, they should just not say anything.
acPIZZA said:
If the sales reps are unsure of information, they should just not say anything.
Click to expand...
Click to collapse
Keep in mind that a Radio Shack employee isn't much higher on the ladder than a McDonald's employee. So you can't expect much common sense from them. lol
Donatron said:
Keep in mind that a Radio Shack employee isn't much higher on the ladder than a McDonald's employee. So you can't expect much common sense from them. lol
Click to expand...
Click to collapse
Well, maybe a little higher than McD's employee... but I haven't been inside McD's in about 12 years.
My Radioshack guy was way to "YEAH BRO, TOttalLy bro! Sick Phone Bro!!" for my taste. I'm not really a personable shopper... I kinda want to get in, take care of business and get out while in a store.
I actually just came from a radioshack after calling the store and she told me I could buy one...I was like are u sure?? She said yeah ..come over...I rushed over there to talk to her, she went back to get it and give it to me and her manager saw her...and said no! What a **** lol...anyways she atleast opened the box and let me play with it for awhile...thing is sexy! Feels so solid..camera is awesome ...and btw everyone *****ing about the battery cover being tough to come off is either a like girl or a retard...got it off in no time...can't wait till Sunday now! Ima pick one up first thing
Oh btw it booted up super fast, and asphalt 5 HD installed
Sent from my Liberty using XDA App
man I was just in radio shack today and they wouldn't let me pre order - they said they'll only have 4 left after the pre orders so I'd better be there when they open on sunday if I want one.
Went in my local Radio Shack yesterday, and they told me the pre order deadline was on Wednesday. Anyhow, they called me today and have one with my name on it for Sunday morning pick up. I doubt if these people will let one go early.
I also pre-ordered from RS and have been trying to get them to give it to me early, lol. When I pre-ordered on the 8th, guy said they were getting it in on the 10th and I could pick it up then!
So I went back on the 10th and unfortunately there was a different guy working and he refused to give it to me. Bah! I think it depends on the person there, some people seem to be more/less knowledgeable that others.
That being said, just heard Costco has them now and are being sold. I'm going over soon and see if they sell them off-contract. If not, then I'll swing by RS again and see who's working tonight, lol. Worth a try.
Looks like the only chance I have to get this a little early is to drop by RS before closing on Sat night, and hope they're cool enough to let me walk out with it...
I don't know why ATT is making such a big deal about the 13th release date. If a store has in stock, who cares!
Mine opens at 10...guess i'll go try my luck
I tried to get mine today but no luck. I even said that I'm flying for business and won't be able to make it tomorrow, but still.
Sent from my Galaxy Tab using XDA App
I tried with no luck. Radioshack has their sku locked so it won't even ring up. Very disappointing and a waste of a drive. Oh well 1030 tomorrow isn't too far off...
Called my radio shack today and no luck either. Was told they couldnt release them until tomorrow, and that they hadnt even got them in yet, truck was supposed to come later today.
WHERE IS THIS SURVEY ON THE RECEIPT? I can't find it anywhere - I think it might have been cut off? Do you enter your order information on the online survey site? If so, can someone please post the URL to the survey? Would be much appreciated, thanks!
I went in today and bribed the Guy to sell me one and he finally caved and went to ring me up....only to find out the sku wasn't recognized and it was literally impossible to buy guess I will be there bright and early. On a side note I also went in to att to ask about the price off contract as I heard it was 399 at corporate stores only for them to rudely tell me that because there wasn't a price tag yet that they couldn't tell me. Wtf att?? That kind of bull**** is probably why I will still buy at radio shack even if att is cheaper.
Sent from my GT-I9000 using XDA App
Got mine today from Radio Shack. Got to know the tricks. I was buying outright so that may have been the difference. He rang me up with 481.49 in gift cards. He will use those gift cards to ring the actual phone tomorrow. I waled out with a phone and was happy. I do have to make a return trip to get my real receipt. Radio Shack is supposedly $50 higher than COR stores on an outright purchase. I had a Otterbox Defender IP4 that I was given from there for Christmas. He took that back which netted my price down to about the same as the COR stores. If I did not have the freebie $50 off, I would have just waited to get it at a COR.
laxwillsch said:
I went in today and bribed the Guy to sell me one and he finally caved and went to ring me up....only to find out the sku wasn't recognized and it was literally impossible to buy guess I will be there bright and early.
Click to expand...
Click to collapse
Haha, I considered that also, slipping the guy a $20... but if the sku won't even take, then I guess I'll just have to wait until Sunday morning.
BTW, I was looking at my pre-sale receipt and it does not mention the 2/13 release date at all - it only says they'll hold it for 3 days after getting it in stock. I suppose if you wanted to be a giant PITA, you could make a fuss out of it, but whatever... I'll just wait.

t-mobile sent me an empty box!!??

So yesterday I got my replacement G2X phone - I open the box and the only thing in the box is a return shipping label.
I swear I'm soooo sick of the crap I have put up with when dealing with T-Mobile.
Anyway I called t-mobile back and of course I had to talk to 3 different people - none of which spoke english well enough that I didn't have to say "what?" to every sentence they spoke. So now SUPPOSEDLY they're sending me another box (hopefully this time it will have a damn phone in it)....yet I get no confirmation email or anything - so I question if they really did or not.
I'm about to call back AGAIN and try to find out WTF is happening - if anyone here knows someone like a supervisor at T-Mobile PM me.
We have problems with UPS. There have been many accounts with the workers taking phones and resealing the box. If they are sending you another on then they are tracking the IMEI and you do not have it. Sorry you are having issues. I work there so if you need any help PM me.
GTRACER88 said:
We have problems with UPS. There have been many accounts with the workers taking phones and resealing the box. If they are sending you another on then they are tracking the IMEI and you do not have it. Sorry you are having issues. I work there so if you need any help PM me.
Click to expand...
Click to collapse
Ditto....we have had a few customers in the same few miles of each other that have had a few issues...also people in the neighborhood have been taking boxes taking the phones and resealing them....track the imei
Sent from my G-Slate using XDA Premium App
That same thing happened to me a few months ago, got a box with no phone in it. Took them 3 weeks to send me another one because UPS had to do some stupid internal investigation.
brian6685 said:
That same thing happened to me a few months ago, got a box with no phone in it. Took them 3 weeks to send me another one because UPS had to do some stupid internal investigation.
Click to expand...
Click to collapse
Now that would piss me off. My luck would be "Sorry Mr Ickster we can't find any sign of it, you are SOL."
Wow ok so I guess its not all that uncommon. Geeze I sure as hell hope it doesn't take 3 weeks. Since I was at the 15th day they won't let me take it back to the store either - and I see the empty box looks like they were going to send me a refurbished phone - which I find 100% unacceptable as I bought a brand new phone 2 weeks ago for full price and it's defective. Next thing of course is I want my bill waved for however long it takes them to send me another one.
If they'd just of let me take it back to the store all this b.s. wouldn't of even happened. What a bunch of idiots considering they know they have a theft problem when doing it this way.
Hopefully it was the worst screen bleeder / rebooter ever.
wow i'd be so upset. good luck bro
wow. this is ridiculous. I hate thieves..
My replacement said it was delivered but it wasnt! I know the UPS guy(he has been the same guy for years) and I know he wouldnt take it. I do live in a 4 family apartment building though. Sometimes if he gets in the front door he will leave it in front of my apt door.. I'm thinking he did that and someone took it Who do I call about that? T-mobile? Ups?
graffixnyc said:
My replacement said it was delivered but it wasnt! I know the UPS guy(he has been the same guy for years) and I know he wouldnt take it. I do live in a 4 family apartment building though. Sometimes if he gets in the front door he will leave it in front of my apt door.. I'm thinking he did that and someone took it Who do I call about that? T-mobile? Ups?
Click to expand...
Click to collapse
Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
UPS= Ur Package Stolen!
I hate when they ship packages with UPS. When it gets stolen (before a delivery attempt made to your address) guess who steals them? The employees. Its funny when you track a package online and it gets to a UPS distribution center near your city. Then it stays there for days and days and they can't find it. You call up Amazon for a replacement, and then the same thing. Package #2 is lost somewhere at a UPS distribution center. Third package comes Fedex and boom it gets delivered. I knew a guy that worked at UPS and he told me some stories. Fellow employees offering iPods, cameras, laptops for $50-$100. A few of them got caught up in a sting but there will always be new employees stealing. Best thing of all was UPS didn't seem to give a damn when I called them about two missing packages. The UPS employees know what is inside the packages. Laptops, cameras, ipods, phones, etc, they all know what's inside.
grenademasta said:
UPS= Ur Package Stolen!
I hate when they ship packages with UPS. When it gets stolen (before a delivery attempt made to your address) guess who steals them? The employees. Its funny when you track a package online and it gets to a UPS distribution center near your city. Then it stays there for days and days and they can't find it. You call up Amazon for a replacement, and then the same thing. Package #2 is lost somewhere at a UPS distribution center. Third package comes Fedex and boom it gets delivered. I knew a guy that worked at UPS and he told me some stories. Fellow employees offering iPods, cameras, laptops for $50-$100. A few of them got caught up in a sting but there will always be new employees stealing. Best thing of all was UPS didn't seem to give a damn when I called them about two missing packages. The UPS employees know what is inside the packages. Laptops, cameras, ipods, phones, etc, they all know what's inside.
Click to expand...
Click to collapse
Certain packages are used to ensure delivery and confirm receipt. Its too bad people know this and you would see people putting packages in their car.
Packages that never left the warehouse on a truck.
Thank goodness I only had to drop a roommate off.
I got a big mouth and integrity. I would of said something.
Sent from my LG-P999 using XDA Premium App
TechnoHippie said:
Wow ok so I guess its not all that uncommon. Geeze I sure as hell hope it doesn't take 3 weeks. Since I was at the 15th day they won't let me take it back to the store either - and I see the empty box looks like they were going to send me a refurbished phone - which I find 100% unacceptable as I bought a brand new phone 2 weeks ago for full price and it's defective. Next thing of course is I want my bill waved for however long it takes them to send me another one.
If they'd just of let me take it back to the store all this b.s. wouldn't of even happened. What a bunch of idiots considering they know they have a theft problem when doing it this way.
Click to expand...
Click to collapse
They never should've sent you a replacement phone. The policy is if you are still in your buyer's remorse period then they have to re-order you a new phone if yours is defective. They only send out replacement phones if you are past your buyer's remorse period.
I had this happened to me last week when they sent me a refurb. I called back and talked to customer loyalty instead of customer service and she apologized and ordered me a brand new phone.
You should do the same. Do not settle for a refurb.
mr.orange303 said:
Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
i call bull ****
ive had over 5 vibrants sent to me NEVER SIGNED for any of them
and ive had 4 BRAND NEW g2x's sent to me never signed for any of them...
and yeah OP you should have got a NEW devices not refurb (i dunno if they even have a steady pile of G2x refurbs yet)
but tmobile will get it all sorted out just call 40 times a month like i have to do.... now my bills only 110 before taxes(2 lines unlimited 5g data/txt/750mins) 124 after tmobiles 14 bucks in taxes and fees
nate420 said:
i call bull ****
ive had over 5 vibrants sent to me NEVER SIGNED for any of them
and ive had 4 BRAND NEW g2x's sent to me never signed for any of them...
and yeah OP you should have got a NEW devices not refurb (i dunno if they even have a steady pile of G2x refurbs yet)
but tmobile will get it all sorted out just call 40 times a month like i have to do.... now my bills only 110 before taxes(2 lines unlimited 5g data/txt/750mins) 124 after tmobiles 14 bucks in taxes and fees
Click to expand...
Click to collapse
That's because he handed you the box LOL.
Sent from my LG-P999 using XDA Premium App
nate420 said:
i call bull ****
ive had over 5 vibrants sent to me NEVER SIGNED for any of them
and ive had 4 BRAND NEW g2x's sent to me never signed for any of them...
and yeah OP you should have got a NEW devices not refurb (i dunno if they even have a steady pile of G2x refurbs yet)
but tmobile will get it all sorted out just call 40 times a month like i have to do.... now my bills only 110 before taxes(2 lines unlimited 5g data/txt/750mins) 124 after tmobiles 14 bucks in taxes and fees
Click to expand...
Click to collapse
Yeah, I had 3 brand new G2x and one refurb sent to me and they were all unsigned and just left on my front porch. So no issues with stolen phones here.
mr.orange303 said:
Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
He has been my ups driver for 25 years. He would never do it, unless he was off that day and someone else took his place. Our front door is secure so if he happens to get in the hallway (someone leaving lets him in, or has a delivery in another apt in the building and someone lets him in) he will just leave it on the apartment door step. Even stuff that 100% needed to be signed for he will just leave in front of the door. Now if he cant get into the building and I'm not home he doesnt just leave it there. Only if he gets access into the building
this is what they have in tracking.. could they have been any more vague?
Delivered On:
Tuesday, 10/12/2010 at 11:00 A.M.
Left At:
Met Customer Man
mr.orange303 said:
Had ups deliver my phone to the apt next to me. They signed for it and luckily took it to the office. BTW they NEED a signature to deliver a phone. It requires it for that type of package.
I'd say ur trusted delivery man took it.
He can't just leave a phone on your front door.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
they're SUPPOSE to have you sign but most don't, i've had it happen many times. even on orders i specifically said i wanted a required signature.
if they deliver to the wrong house that person could still sign...btw
TechnoHippie said:
Wow ok so I guess its not all that uncommon. Geeze I sure as hell hope it doesn't take 3 weeks. Since I was at the 15th day they won't let me take it back to the store either - and I see the empty box looks like they were going to send me a refurbished phone - which I find 100% unacceptable as I bought a brand new phone 2 weeks ago for full price and it's defective. Next thing of course is I want my bill waved for however long it takes them to send me another one.
If they'd just of let me take it back to the store all this b.s. wouldn't of even happened. What a bunch of idiots considering they know they have a theft problem when doing it this way.
Click to expand...
Click to collapse
Where did you buy the phone from originally? If you buy the phone full price, you have a 30-day return period. 14 days is only when you buy the phone with contract.
If you bought the phone from the store, you should have been able to go there to exchange it for a new device. If you bought it online or over the phone, then yes, unfortunately you have to wait for another device to be shipped to you...and usually you have to send yours back first.
And you shouldn't have a problem getting credited for the amount of time you were without a phone.

What would you do if you were sent 2 g2xs for replacement instead of 1? :/

Ok I got a freezing g2x monday as a new web online purchase. I then called this morning to get a exchange and they wanted to charge me and blah blah it was a hassle. Took two hours for them to finally agree to give me a new phone, not refurbished, no fees and overnight shipping. Except his boss was out and he needed him to sign off on it.
Well anyways, once before I had a replacement not get ordered so now I check my **** 5 hours later. Well, I called back and got this lovely rep, she didn't see the new order and I said, "well the gentleman that helped me before had to wait on his supervisor to sign off and maybe that's why you don't see it yet?" She then just kinda kept blabbing and said, "Well, ill make sure ones ordered right now so we know, Ill get you a confirmation number as well". I said "thanks".
Well I checked my emails about a half hour later for the confirmation email and there was 2 order numbers. One at 2:03 pm and another at 2:28. I figured well ****. I read before where this happened but forgot what they did. I also got ups tracking numbers for each one. So Im assuming 2 are on there way.
So if they send 2 what do I do? Well I was majorly jacked around today and have spent many many dollars to tmobile. LOL SO im thinking sounds fair. I mean how can they know and charge me? they both were free and say free on the order page, and they only need 1 device back right?
So im thinking about keeping them both, and selling one. I just got a photo radar ticket and could use the 300 bucks for that.. lmfaoooo
SO, I think If there's no way for them to tell, and I get two, (PRAY) and they only need one back. HOW CAN I GO WRONG?
WHAT WOULD YOU DO WWYD? lol
Yikes not this type of thread again. Massive debate
Sent from my GT-P1000 using Tapatalk
if it's in their system that they sent you 2 they'll know and will probably ask you eventually
Personally, I think its morally wrong, but if you're in desperate need of the money, say you only received one...
Sent from my LG-P999 using XDA App
If I knew there was no possible way they would know they sent me two than I would do what any working man in this type of economy would do. SELL ONE!
Chances are their system knows you have two so I would just call them and let them know. Or call and beat around the bush. Ask vague questions to see if they know you have two.
I know there is going to be some people on here calling ne immoral but o well. Unless you've never done anything wrong in your life than your just preaching to the choir.
Sent from my HTC Sensation 4G using XDA Premium App
If its not in their system that they sent two I'd keep it. No shame in my game.
I agree with the majority. Times are hard and T-Mobile screwed us over with the G2x by offering most of us a myTouch 4g or a G2 as a replacement. Do what you gotta do!
Sent from my LG-P999 using XDA Premium App
Ok so why would they check my system? And just look for a issue?
I don't see them finding out even with it in the system.... cause what's that mean? Ok in there system? How do they go, oh woops we accidently sent him two. Hell they barely know anything ....
Even if in system how will it get back to me when they get a original back...?
Tmobile.com doesnt even show any order placed... They did it directly through the loyalty department and telesales...
If they get there phone back and there not charging for either, why would they hassle me?
I get there system could show they sent me two, but if they don't catch it now, why would they later? And why would they just search my account going huh? Lol especially if I lay low and not call em...
I'm gonna take my chances and play dumb if they find out... not my fault, hell maybe they told me they were sending me a free one for my troubles? Lol
EDIT: Hell if anything ill just hold onto it for a bit and see if they catch it within a couple weeks. If not, I should be good. If so, Ill just send back.
MEH, I think if this is their fubar. I just play stupid. HUH, I have 2 lines with g2xs, I thought they were sending 2. lol
also, wouldnt it be better their both in their system? instead of 1 not being in it? cause then that phone disappears and now its got to be tracked and theres a signature? Where as this way, its accounted for, and not missing. Its delivered?
I dont know. I think Im gonna hang onto it for about a month and see what they do. I just dont see how they can make 2 orders send them, get the phone back they wanted and still catch it. If 2 was just sent with only 1 order, that IMO sounds worse.
Like Jw had happen, Tmobile told him to keep his G2x when he got a sensation also. Maybe they sent me 2 for my troubles hell. Like I said, maybe I said I even called and they told me dont worry about it and just keep it. Now im being charged?
Tmobile and their notes are so all over the place I think I could even get out of it If I needed too.
WHO knows.
IF both phones are on a separate order, and both are delivered, and the defective one gets back. Wheres there a issue to them? like I said they dont know what a rep did for me. The last rep could have hooked me up. Like they did JW
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
again. how would they even go about finding out? both phones are sent, delivered. Paid. Dont see how they could charge me later.
My point is, ok, they see 2 orders. Now what? and who sees it? Is there a person just randomly looking at accounts for weirdness?
I just dont see the scenario where they all the sudden just randomly audit my account and go hmmmm . Why are there 2 phones sent.
BOTH PAID, sent, Delivered. Now bam its just notes in the past now. They get the phone back they wanted. HOW CAN THEY TELL? ya the notes or online will show 2 phones sent, but again, bills and etc are computer automated generated. So if it shows no charges. HOW CAN I BE BILLED?
I can see if I paid 249 for one. Got sent two and was like ****. the paperwork also says 249. THEY BOTH Say PAID.
SCENARIO: rep just randomly looks, sees 2 phones, and just sends me a bill? The phone is out of their hands.
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Im just trying to find all loop holes. WHO IS THEY? the computer? Or Reps? cause if I didnt call for say 2 months, then what? who sees it? There both paid, not cost anything. WHO SEES IT?
KeithLM said:
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
Click to expand...
Click to collapse
No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
EDIT: so, again ill cover my tail. Not open the box just hold onto it. Then if charged or issues Ill just return it. They will credit my account back. Ill just say I forgot about it, been very busy and should have returned it. Give it till next billing cycle and if Im in the clear. Do what I need with it. You would think that if they will find out after the fact. They would have found out before they were sent. I mean, same time within 20 mins of each other, they couldnt figure that out, but yet they will figure out after the fact? MEH call me a believer but I think Im golden.
I wish i could get sent 2 that way i could hold up the wobbly legs of my table on both sides.
smashpunks said:
No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
Click to expand...
Click to collapse
After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
KeithLM said:
After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
Click to expand...
Click to collapse
Ok, now that makes some sense.
Yea, sounds like maybe they could know in that mannor, but, will see. Hopefully they are sent as new devices and not a replacement. Ill do my research up till then and see whats up. Ill definitely See whats up but your post made good sense. THis is why I made the thread. To see which actually happens..
EDIT: the way they had to do the exchange/new phone was like just having a new order. Not replacement. cause of some loop hole. So maybe since the had to do it that way they wont have the replacement RA number. WHO knows. LOL
but interesting and Im gonna play a lil
also, i just remembered that I before have gotten order placed/ replacement placed texts also. Ive yet to receive these. I think because were going around the usual way to get me the phone. So I dont know. cause even online under recent order info on MYTMOBILE.COM it doesnt show any orders placed either. VERY strange.
even when I call 611 it doesnt have any info on orders. It just says my old order that was already shipped that im replacing. GONNA KEEP A EYE ON THAT. I think the way they had to loop around may help
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
Give them 60-90 days from when they shipped you the phones. after that, they don't have a leg to stand on. (this is of course unless they contact you about it prior to 90 days)
jcbofkc said:
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
Click to expand...
Click to collapse
lol I love your response. HEHE Make me sound like a theif and if I do this im no good. LMFAOOO. that said. Im doing it. Hmmmm I think like this. Ive spent hours of time fighting just for a replacement. Bought a g2x full price, vibrant full price, sensation for 300 and had it replaced like crazy in which they also forgot once to send a replacement so I waited a week for nothing. Pay 160 a month. Blah blah. So in a year ive spentttt?
about 1300 on phones alone. 160x12= 1,920 dollars. Waiting for mad time for replacements cause they put out crap (sensation) and half the lgs lol. SOOOOOOOOOOOOOOOOOOOOOOOOOO
Im gonna play a lil
ALSO, IF I screwed you over half the time, overcharged you, throttled you for what your paying for, had service shotty, rude customer service, forgot some orders, charged you fees etc. Then yes, BY ALL MEANS PLEASE IF I DROP MY WALLET, take that ***** I deserve it

Funny thing happened at AT&T store

Been into two stores now looking at the one x and when the rep asks how they can help me I tell them I am there to look at the one x and they don't say another word after that. It's too bad cause I really want to try and talk one of them into selling me one early. It almost seems like they brave no idea about them at all. I asked if they had a gray one I could look at and the girl today looked at me like I had three heads.
Sent from my Desire HD using XDA
Yeah its pretty much the same here, hell most don't even know they have a demo model up, and it's funny how they keep telling me that's its not out yet
Sent from my SGH-I897 using Tapatalk
Yeah, same thing here. I spotted the phone from across the store, and when the lady asked if she could help I told her I was here to look at the HOX, she ignored that and thought I was talking about the Beats radio that it was attached to.
My local store kept trying to lead me to the ifruit 4s display lol.
Sent from a little blue planet, third from the sun.
I called two local AT&T stores this morning. One said they had a demo unit on the floor. The other said I could play with one if I came in.
I went to the store that said I could play with one and a sales rep handed me his. Said he had had it for a week. It was the white model. It was pretty dirty. I hope that isn't common.
I'll post my impression plus pics once I hit 8 posts. I'll be posting a link to where I wrote about the One X in a different forum.
Called my AT&T store this morning, they said they had it out on display. Went in tonight after school, and they guy said something about how it "wasn't released yet" and it had been "pulled by corporate" or something and they weren't allowed to have them out on display until the 6th. Shady as hell, and now I don't know if I want to pre-order and pick it up there, who knows what's going on with those idiots?
the manager at my local corp. store let me check it out then said "just pretend that you didn't see it yet"
blairh said:
I went to the store that said I could play with one and a sales rep handed me his. Said he had had it for a week. It was the white model. It was pretty dirty. I hope that isn't common.
Click to expand...
Click to collapse
Some people just don't touch the phone with dirty hands and then never wipe off the phone... Lol. I've been one to text while eating pizza, I'll make sure not to do it with my HOX
They work on commission. They aren't going to help you on a product they can't sell yet.
homeboy at my store told me since my contract expires april 28th he can sell me a HOX on may 1st but i cant tell anyone ! lmao
vioalas said:
Some people just don't touch the phone with dirty hands and then never wipe off the phone... Lol. I've been one to text while eating pizza, I'll make sure not to do it with my HOX
Click to expand...
Click to collapse
I like the white but worry that it will look like a white apple keyboard after a few weeks. Afraid it might start to turn yellow in the back.
At&t reps
I always hate it when I seem to know a lot more than the at&t sales reps. They are the ones selling it and should honestly know more than me! I not that big of a phone geek either.
I also don't understand how a few people got it early. I called two AT&T stores and both said they won't have any stock in until May 6. ):
slaughtercolors said:
I always hate it when I seem to know a lot more than the at&t sales reps. They are the ones selling it and should honestly know more than me! I not that big of a phone geek either.
Click to expand...
Click to collapse
although i do read alot on phones, i understand where your coming from. you would think a saleman would have an answer to every question...or at least one. it truly is sad.
chaosjh said:
although i do read alot on phones, i understand where your coming from. you would think a saleman would have an answer to every question...or at least one. it truly is sad.
Click to expand...
Click to collapse
Yeah most are clueless and its sad they dont even know that places like XDA exist. I am lucky that our local corp store manager does know XDA and is a regular poster here though I am not supposed to tell
I had the total opposite experience at the Rogers store last week. Told the guy I was looking for a One X and he's all "yeah, great phone bro. I know we got some in, just let me check."
Turns out there weren't any in when I walked into the store, but a shipment was actually delivered while the guy was looking. Now that's some good timing. I may have been the first one in Toronto to pick one up! (If anyone got one earlier than 1:30pm EST on April 20th, then I guess you beat me to it.)
I went into my local official AT&T store today to see if they had one on display and fortunately they did. It was set up playing MOG to display the Beats Audio speaker they are selling. The sales rep I dealt with knew what was up, he even knew the release date. We had a good chat about the phone and how nice it was. I have a GSM Galaxy Nexus right now, and I will miss stock Android but Sense 4 is really not too bad. I had 2 updates with AT&T burning a hole in my wallet so I went ahead and did the preorder. I know I could have saved $50 to get it elsewhere, but I have had some bad experiences in the past getting my unlimited data plan stripped off of my plan when I got a phone for cheap at Costco. Now that I have unlimited LTE I don't think I will have to worry about plan changes for a long time. I decided it was worth $50 to not have to go through the hassle I went through last year when I upgraded to an Inspire and spent a month trying to get my unlimited data put back on my plan. The only bad thing is that on the AT&T map I live about 4 miles out of LTE, but at least I work in an LTE area.
So now May 4th (or hopefully sooner) I will have the phone with my unlimited LTE attached sitting on my doorstep.

"Melt Down" in a BB brought to you by Verizon...

lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
This forum has actually made me feel bad for what the CSR's go through. I've always been more than polite to them (because who wants to help an asshole?) but I've silently resented them for not trying to be more sympathetic. Well I see why now, they put up with so much of peoples **** it makes them callous. I'm sure we have some members on this forum that are CSRs and I would love to hear some horror stories :laugh:
Thank you!!!! Lol. Its not always fun with some customers but they usually make for great stories down the road.
Sent from my HTCONE using xda app-developers app
I actually just got off the phone with Verizon to ask about International roaming plan options and asked about shipping date for the Note 3 for the hell of it.
The woman I spoke to was like 'Oh yeah, we have it'
I got excited.
Then she said 'It's available on 10/10 for pre-order'
Sadness ensues.
Oh well,..one of my friends said it as well as someone on the forum that the best part of getting a new phone is the anticipation. I've been having lots of best parts with all this anticipation!!
Only (6) more days until this amazing device is in my hands!!! I'll have all my accessories [static screen protector, Spigen case, 64GB Samsung Pro Micro SD] here sitting at my desk eagerly awaiting it's arrival.
We will be treated to some very Epic, Epic I tell you, tales of the stupidity and audacity of unreasonable consumers in the next 2 weeks.
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
"Well why aren't there any covers??
How am I supposed to protect my phone?
I am holding you responsible if I scratch my phone!!
What kind of Company are you??
I can't wait to move to another carrier
I want to speak to a manager
What do mean we can't call Samsung and get this fixed.
Do you know who I am
I spend "X" amount in this store every year
I need a Xanax
You just wasted an hour of my time
What do you mean I could have made an appointment
I have important business to do and I absolutely need this phone"
In my country........
Eventually police show up because a customer or 5 will call them even if the CSR's won't.
I have dealt with the same store for years now. They try to help as much as they possibly can and the majority of the customers appreciate them calling corp sprint and working stuff out. Maybe because its a corporate store or maybe because of the clientele. But Christ, some people are complete douche nozzles... Without any tack or situational awareness. But the CSR's at this store are definitely very understanding and courteous.
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
EDIT: Turns out they do have the black ones in stock after all. Sorry for the misinformation!
bigmout said:
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
Click to expand...
Click to collapse
Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
grifter9931 said:
Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
Click to expand...
Click to collapse
Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
bigmout said:
Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
Click to expand...
Click to collapse
A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
grifter9931 said:
A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
Click to expand...
Click to collapse
Crazy... I just called and confirmed. They have them in stock -- including two of the stores the AT&T rep called this morning. Gonna see if I can pick one up after all. Cheers!
grifter9931 said:
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
Click to expand...
Click to collapse
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
b00mb00mchuck said:
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
Click to expand...
Click to collapse
lol very small indeed...
grifter9931 said:
lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
Click to expand...
Click to collapse
Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
RaptorMD said:
Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
Click to expand...
Click to collapse
Yeah there a few stories of people being .. people...
On the bright side my mom got her device and is a happy camper.Which ever CSR she dealt with was courteous and spent time showing her a bunch of stuff and filming it at the same time. Gave her a copy so she wouldn't forget any of the new things she was shown. She gave a $35 tip for their time. And bought the person a starbucks coffee.

Categories

Resources