Back up Disappeared - Windows Phone 7 Q&A, Help & Troubleshooting

big goof on my part, I never secured my backup before or after I installed Mango, I uninstalled my zune 4.8 to re-install back to 4.7.
? I have another phone with NoDo, is it possible for me to upgrade the NoDo phone in order to get a new back up and restore both phones back to NoDo

alijahg34 said:
big goof on my part, I never secured my backup before or after I installed Mango, I uninstalled my zune 4.8 to re-install back to 4.7.
? I have another phone with NoDo, is it possible for me to upgrade the NoDo phone in order to get a new back up and restore both phones back to NoDo
Click to expand...
Click to collapse
Backups are device specific. So you can only use the backup for the device it was made from.

You may want to use some disck recovery software and see if the backup folder still exists. That will be the eaisest wasy to gte the phone back on NoDo.
Option 2 is to contact MS and use their service to get the phone back on NoDo. The instruction sheet that came with Mango Update has the details.

You will probably have to flash a new rom. It tells you in the beta2 pdf in big bold letters to secure your backup, shame on you I have mine backed up to 3 locations, maybe 4.

Why did you remove zune 4.8? Did it not work with your nodo device?

Andrmgic said:
Why did you remove zune 4.8? Did it not work with your nodo device?
Click to expand...
Click to collapse
my windows device manager would not start and my unlock phone (nodo phone) suddenly stop allowing me to sideload, so I did the uninstall, then a light pop say check for back up I looked and it was gone. no power outage just outage just gone weird. no restore point, glad it wasn't my main phone but now I can't sideload and no way to go back to day one, at the moment anyway.
where is the best place to flash my rom at, thanks in advance
T-mobile USA HD7

alijahg34 said:
my windows device manager would not start and my unlock phone (nodo phone) suddenly stop allowing me to sideload, so I did the uninstall, then a light pop say check for back up I looked and it was gone. no power outage just outage just gone weird. no restore point, glad it wasn't my main phone but now I can't sideload and no way to go back to day one, at the moment anyway.
where is the best place to flash my rom at, thanks in advance
T-mobile USA HD7
Click to expand...
Click to collapse
check here . yours should be the one with TMOUS. check further in the Forum, there may be a NoDo rom, so you don't have to start from the very bottom.

might be in luck
got damn it the sd Card just went up in it what does that mean

Related

Wifi Tether (any fixes)?

I'm obviously new to this so bare with me.
I just rooted my Sprint HTC Hero and the first thing I would like to do is use it to tether. I've tried both versions of Android_wifi_tether (1.52, 1.6) but have had no luck in getting it functional. Basically; It broadcasts the signal (I'm at work so the only way to test it was with a Macbook) just fine. The Macbook even connects to it and my phone shows "3KB down 7.8KB up" meaning it detected something has connected. Once that happens nothing else works. The Macbook indicates it has no internet connection.
I was wondering if anyone has been able to get this to work? I'm a little hesitant on installing a custom ROM because it seems like a lot of work and I'm not too knowledgeable when it comes to Linux.
Also, can my phone still be updated or is that still unkown? If I install a root app and the update kills root does that mean I lose it entirely or just for anything I try to install post update?
As a side note: Someone should make a post with step by step guides to follow. What I mean by this is put the guides in chronological order.
1) Root your phone (guide link)
2) Run Nandroid backup (guide link)
3) etc.
Anyway, really appreciate the work! This is exciting.
fatkitty420 said:
I'm obviously new to this so bare with me.
I just rooted my Sprint HTC Hero and the first thing I would like to do is use it to tether. I've tried both versions of Android_wifi_tether (1.52, 1.6) but have had no luck in getting it functional. Basically; It broadcasts the signal (I'm at work so the only way to test it was with a Macbook) just fine. The Macbook even connects to it and my phone shows "3KB down 7.8KB up" meaning it detected something has connected. Once that happens nothing else works. The Macbook indicates it has no internet connection.
I was wondering if anyone has been able to get this to work? I'm a little hesitant on installing a custom ROM because it seems like a lot of work and I'm not too knowledgeable when it comes to Linux.
Also, can my phone still be updated or is that still unkown? If I install a root app and the update kills root does that mean I lose it entirely or just for anything I try to install post update?
As a side note: Someone should make a post with step by step guides to follow. What I mean by this is put the guides in chronological order.
1) Root your phone (guide link)
2) Run Nandroid backup (guide link)
3) etc.
Anyway, really appreciate the work! This is exciting.
Click to expand...
Click to collapse
Currently the only phones that have wifi tethering working are the ones who installed MoDaCo's ROM...something in there is configured differently to allow it to work.
thecodemonk said:
Currently the only phones that have wifi tethering working are the ones who installed MoDaCo's ROM...something in there is configured differently to allow it to work.
Click to expand...
Click to collapse
How functional is the ROM?
The one thing I'm scared of is that if I install a ROM I'll be dependent on this community to make future things work?
I mean, can you still access the Market? What about future updates? Will applications I purchased already still be available?
Like I said, I'm still fairly noobish.
fatkitty420 said:
How functional is the ROM?
The one thing I'm scared of is that if I install a ROM I'll be dependent on this community to make future things work?
I mean, can you still access the Market? What about future updates? Will applications I purchased already still be available?
Like I said, I'm still fairly noobish.
Click to expand...
Click to collapse
No sweat! If you look at my join date and postcount, you can see I'm not exactly the veteran around here either.
The MoDaCo ROM doesn't modify very much yet...just adds functionality (it's not the heavily optimized kernel that the GSM users have for example). I'm finding it fairly stable...there's a few quirks but those have fixes pretty easily found so far.
I can still purchase from the market...the stuff you purchased already is tied to your google account, not your phone. I bought Docs2Go before I rooted and flashed and I was able to redownload and install without any hassle or added cost.
On a custom ROM, future updates do depend on the person who is building the ROM. However, MoDaCo has proven pretty reliable thus far in keeping up with releases so it's a bit of a trust thing, do you trust MoDaCo to continue that trend or would you rather place your trust in the manufacturer? (It's a preference thing and willingness to risk either way).
The upside is that once you root to a recovery image (Not even changing your OS), you can take a Nandroid backup of your phone, which is an image you can drop back on there to get back to stock/manufacturer spec (as if you never left).
Any changes to your phone since the backup will not show up but that's kindof the risk.
thecodemonk said:
k on there to get back to stock/manufacturer spec (as if you never left).
Any changes to your phone since the backup will not show up but that's kindof the risk.
Click to expand...
Click to collapse
This is somewhat confusing for me. My phone is currently rooted. If I restore it factory default will it still be rooted?
If not,
Then should I restore to factory default first, take a Nandroid back up (this looks difficult), then root my phone?
The recovery image is basically replacing the "Factory reset" image, right?
fatkitty420 said:
This is somewhat confusing for me. My phone is currently rooted. If I restore it factory default will it still be rooted?
If not,
Then should I restore to factory default first, take a Nandroid back up (this looks difficult), then root my phone?
The recovery image is basically replacing the "Factory reset" image, right?
Click to expand...
Click to collapse
Ah ok...the recovery image is like a second mini OS you are booting into that has menu options and specializes in updating your phone with a custom ROM, running Nandroid for backups, and enabling you to mount your SDCard to your computer, so installing that doesn't actually do anything to your phone's running OS.
Nandoid takes a backup of the phone's OS (the one you use every day) as it is right now. It places the backup onto your sdcard under a folder called "nandroid" (where you can take a copy of it and put it on your computer to be safe). So whenever you Nandroid your phone, it's taking a snapshot of how your phone is currently configured (the whole thing) and if you restore from that three weeks from now after doing a bunch of things...it restores to the phone as if you hadn't done anything to it in those three weeks.
So to make an example: if you take a backup of your phone right now (rooted, right?) and then you do a bunch of things to it...then restore from that backup, it's as if you didn't do any of those things you did since the backup (but it will still be rooted since you backed up a rooted phone).
Second Example: If you nandroid your phone when it's running MoDaCo's ROM...when you restore it, it will be running MoDaCo's rom and configured however it was configured then.
I wouldn't worry about trying to get to factory default first...HTC has an official utility that can get you back to the state your phone was in when you first openned it out of the box. (http://forum.xda-developers.com/showthread.php?t=559622)
thecodemonk said:
Ah ok...the recovery image is like a second mini OS you are booting into that has menu options and specializes in updating your phone with a custom ROM, running Nandroid for backups, and enabling you to mount your SDCard to your computer, so installing that doesn't actually do anything to your phone's running OS.
Nandoid takes a backup of the phone's OS (the one you use every day) as it is right now. It places the backup onto your sdcard under a folder called "nandroid" (where you can take a copy of it and put it on your computer to be safe). So whenever you Nandroid your phone, it's taking a snapshot of how your phone is currently configured (the whole thing) and if you restore from that three weeks from now after doing a bunch of things...it restores to the phone as if you hadn't done anything to it in those three weeks.
So to make an example: if you take a backup of your phone right now (rooted, right?) and then you do a bunch of things to it...then restore from that backup, it's as if you didn't do any of those things you did since the backup (but it will still be rooted since you backed up a rooted phone).
Second Example: If you nandroid your phone when it's running MoDaCo's ROM...when you restore it, it will be running MoDaCo's rom and configured however it was configured then.
I wouldn't worry about trying to get to factory default first...HTC has an official utility that can get you back to the state your phone was in when you first openned it out of the box. (http://forum.xda-developers.com/showthread.php?t=559622)
Click to expand...
Click to collapse
Great, this really clarified things.
I love technology but, like most of these things, it's very overwhelming at first.

Cant restore wp7 with Zune

So, I had did the Nodo update and all. But wanted to unlock my phone with Chevron and then come back to Nodo. Of course Zune created a nice backup of my phone before it did the Nodo update. Here's my dilemma. Once I unlocked again and everything I plugged my phone in and tried to restore the backup before I did the Nodo update. Problem is, the restore keeps failing with error code 801812E0. Any ideas as to why? It goes through the motions and stays stuck at 0 % and just reboots after a few mins.
I have the same problem I need help! I got no access to my phone, I only got it 2 days ago!! Im only 15 and If I tell my parents they will kill me, Please there has to be a fix someone answer
try the official MS support channel http://answers.microsoft.com/en-us, they have a twitter account too, they are quite active with it. You might get a reply from them
kwill said:
So, I had did the Nodo update and all. But wanted to unlock my phone with Chevron and then come back to Nodo. Of course Zune created a nice backup of my phone before it did the Nodo update. Here's my dilemma. Once I unlocked again and everything I plugged my phone in and tried to restore the backup before I did the Nodo update. Problem is, the restore keeps failing with error code 801812E0. Any ideas as to why? It goes through the motions and stays stuck at 0 % and just reboots after a few mins.
Click to expand...
Click to collapse
Yup. I think we are screwed. Mine is in the same boat, cant restore.

Installing OTA update file manually

I have not received the OTA update from Verizon on my phone yet. I continue to check for it but the popup screen that says its checking for a new update just disappears and nothing happens. I do not even get the error message that the servers are unavailable. I do not know if something is wrong on my phone with the check new option but im not having a lot of confidence in receiving the update OTA. So I would like to install the update manually through HBOOT and recovery. can somebody please help me through the process? I have downloaded the OTA file onto my computer. Do I need to rename is update.zip or PG05IMG.zip? i have already tired update.zip and i get a operation error and my phone just reboots. I would like to do this without having to wipe my device in the process. My phone is not rooted and is running stock. Thanks in advance for the help.
Unless you want to have random reboots, don't install it. The update doesn't do **** and just causes more problems than it solves.
Where did you download the update from?
Sent from my ADR6400L using XDA App
The random reboots were not related to the update. it was related to the cell towers and network. Myself and others that have installed it are running fine.
You cannot put the update in without losing all phone internal data, such as apps, screen setups, email settings and so fourth..
If you want to install it, download the file and rename it to PG05IMG.zip and put it on the phones memory card(not in any folders).
Power off the phone & then hold volume down and power together at the same time and it will boot into Hboot and see the file and then ask if you want to update. Just follow prompts and you will be fine. Once it gets to the thunderbolt animation screen, it will sit there for a couple of minutes (up to 5) dont panic, just wait and it will boot up.
This will delete all phone internal data and make it like its straight out of the box when it was purchased except it will now have the updated firware and radio. Your sd card will be fine, it shouldnt delete anything off the sd card but always back up the card in case.
Nate14 said:
Where did you download the update from?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
It's in the development section.
Gotcha, thanks.
Sent from my ADR6400L using XDA App
Jrocker23 said:
The random reboots were not related to the update. it was related to the cell towers and network. Myself and others that have installed it are running fine.
You cannot put the update in without losing all phone internal data, such as apps, screen setups, email settings and so fourth..
If you want to install it, download the file and rename it to PG05IMG.zip and put it on the phones memory card(not in any folders).
Power off the phone & then hold volume down and power together at the same time and it will boot into Hboot and see the file and then ask if you want to update. Just follow prompts and you will be fine. Once it gets to the thunderbolt animation screen, it will sit there for a couple of minutes (up to 5) dont panic, just wait and it will boot up.
This will delete all phone internal data and make it like its straight out of the box when it was purchased except it will now have the updated firware and radio. Your sd card will be fine, it shouldnt delete anything off the sd card but always back up the card in case.
Click to expand...
Click to collapse
So there is no way to do this without having my phone wiped clean? There must be something wrong with my phone with the whole software update process. Everytime I hit the Check new under Software update, the pop up box comes up saying Checking for new Software available now. but after a few seconds, it just disappears and nothing happens. I do not even get a message saying that your phone is up to date or no update is available. Is this normal? This has been doing this since day 1. Has anybody experienced this and is there s fix for it? Any help would greatly be appreciated.
Jrocker23 said:
The random reboots were not related to the update. it was related to the cell towers and network. Myself and others that have installed it are running fine.
You cannot put the update in without losing all phone internal data, such as apps, screen setups, email settings and so fourth..
If you want to install it, download the file and rename it to PG05IMG.zip and put it on the phones memory card(not in any folders).
Power off the phone & then hold volume down and power together at the same time and it will boot into Hboot and see the file and then ask if you want to update. Just follow prompts and you will be fine. Once it gets to the thunderbolt animation screen, it will sit there for a couple of minutes (up to 5) dont panic, just wait and it will boot up.
This will delete all phone internal data and make it like its straight out of the box when it was purchased except it will now have the updated firware and radio. Your sd card will be fine, it shouldnt delete anything off the sd card but always back up the card in case.
Click to expand...
Click to collapse
Since when does updating the radio wipe data/cache?
I've flashed multiple radios and it doesn't delete anything.
He is not just wiping the radio, he wants to install the new update maually. If it was just radio, he would be fine.. The update will flash the new radio and new firmware... The firmware part will wipe it
I'm in the exact same situation as the OP, but my phone is running perfectly without the update. I have read a lot of complaints here relating to reboots as well as the gps getting worse. So I plan to avoid the ota like Steve Jobs avoids calories. But I am wondering if not having the update will be an issue when Gingerbread rolls out for the TBolt? I don't want to be left out for that one!
Jrocker23 said:
The random reboots were not related to the update. it was related to the cell towers and network. Myself and others that have installed it are running fine.
You cannot put the update in without losing all phone internal data, such as apps, screen setups, email settings and so fourth..
If you want to install it, download the file and rename it to PG05IMG.zip and put it on the phones memory card(not in any folders).
Power off the phone & then hold volume down and power together at the same time and it will boot into Hboot and see the file and then ask if you want to update. Just follow prompts and you will be fine. Once it gets to the thunderbolt animation screen, it will sit there for a couple of minutes (up to 5) dont panic, just wait and it will boot up.
This will delete all phone internal data and make it like its straight out of the box when it was purchased except it will now have the updated firware and radio. Your sd card will be fine, it shouldnt delete anything off the sd card but always back up the card in case.
Click to expand...
Click to collapse
Jrocker23 said:
He is not just wiping the radio, he wants to install the new update maually. If it was just radio, he would be fine.. The update will flash the new radio and new firmware... The firmware part will wipe it
Click to expand...
Click to collapse
Gotcha. My bad man.
thafngame24 said:
So there is no way to do this without having my phone wiped clean? There must be something wrong with my phone with the whole software update process. Everytime I hit the Check new under Software update, the pop up box comes up saying Checking for new Software available now. but after a few seconds, it just disappears and nothing happens. I do not even get a message saying that your phone is up to date or no update is available. Is this normal? This has been doing this since day 1. Has anybody experienced this and is there s fix for it? Any help would greatly be appreciated.
Click to expand...
Click to collapse
Updating should fix the issue with you getting the manual update to work properly or you can just do a factory reset. Either way you will wipe the data...
There is no way right now to update the phone without wiping, sorry...
If you have your contacts as google contacts, once you sign back into gmail. The phone will verify your account and resync your contacts and redownload any apps (paid & free) that you got from the market... its not that bad really
Jrocker23 said:
Updating should fix the issue with you getting the manual update to work properly or you can just do a factory reset. Either way you will wipe the data...
There is no way right now to update the phone without wiping, sorry...
If you have your contacts as google contacts, once you sign back into gmail. The phone will verify your account and resync your contacts and redownload any apps (paid & free) that you got from the market... its not that bad really
Click to expand...
Click to collapse
How does the OTA update not wipe your phone when updating using Check now on your phone?
Curious about this as well. Updating via the menu didn't wipe my phone. My firmware was updated along w/ the radio.
Sent from my ADR6400L using XDA App
Wondering the same thing here.....
One possible reason for some not receiving update Ota is that verizon may be rolling it out to certin groups of thunderbolts at a time. I know they did this with my original droid. But I could be wrong and have no info to back it up.
Mine popped up asking me to update but i didnt accept cause im rooted
Sent from my ADR6400L using XDA App
thafngame24 said:
How does the OTA update not wipe your phone when updating using Check now on your phone?
Click to expand...
Click to collapse
All I can say is if you update throught he verizon notification you will be ok. From what I know, there is something in the package from verizon that puts it as an update and keeps most data and settings. When you flash it any other way, the update part is not seen by the phone, rooted or not rooted.
If you are that worried, wait for the update to show on your phone. Updates usually roll out over 2 weeks in no particular order. Also some others said they had the same issue when they checked for an update but they kept trying it that way and it eventually connected to it.
There really is not more I can say, your options are wait for the over the air update or just flash it now and take a few minutes to setup your phone..
kwiggington said:
Mine popped up asking me to update but i didnt accept cause im rooted
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
When your rooted and accept an update, it shouldn't install anyway. most roms have it blocked from installing because the signature doesnt match
Jrocker23 said:
When your rooted and accept an update, it shouldn't install anyway. most roms have it blocked from installing because the signature doesnt match
Click to expand...
Click to collapse
Indeed
Sent from my ADR6400L using XDA App

Problems restoring from backup made for Mango 7720...

So, I had the Mango RTM 7720 running on my Samsung Focus, but it wasn't ChevronWP7 unlocked. Wanting this, I made a full backup of my phone using hx4700 Killer's backup too. This left me with a 19.5GB folder, containing my entire phone's contents backed up. So, I flashed back to 7004 and after a lengthy and ridiculous process I am now back on 7720, but fully unlocked this time.
However, when trying to restore from the backup I made on 7720 before, both the Backup/Restore tool and the Zune software give me an error. The Backup/Restore tool gives me a blank error message, and the Zune software says an error code of 801812E0. I've tried this restore on two different computers, with every version of the updatewp.exe tool and the Zune software imaginable (4.7, 4.8 betas, 4.8 release) and nothing works at all. I was just thinking though, if I get the restore to work would it just leave me with a locked Mango again? Or would it retain the unlock? Either way, please, what can I do to get this restore to work?
Please, does anyone know? I'd like to have my phone back, hahaha.
If you get it working it will be locked mango again as pone is restored exactly as it was prior to back up.
I had no issues with the tool. To restore back up I use 1.8 tool and Zune 4.7.
Move your mango back up file somewhere safe.
Use the tool to create new back up of current device state.
Disconnect from the internet (stops Zune auto update to 4.8)
Delete current back up file (or move somewhere safe if you want)
Move your mango backup to the correct location
Use Zune to restore back up
This has worked for me but can't guarantee it will for you
Sent from my HD7 running Mango 7720.68 unlocked using XDA Windows Phone 7 App
Flashmaster591 said:
If you get it working it will be locked mango again as pone is restored exactly as it was prior to back up.
I had no issues with the tool. To restore back up I use 1.8 tool and Zune 4.7.
Move your mango back up file somewhere safe.
Use the tool to create new back up of current device state.
Disconnect from the internet (stops Zune auto update to 4.8)
Delete current back up file (or move somewhere safe if you want)
Move your mango backup to the correct location
Use Zune to restore back up
This has worked for me but can't guarantee it will for you
Sent from my HD7 running Mango 7720.68 unlocked using XDA Windows Phone 7 App
Click to expand...
Click to collapse
as flashmaster correctly states, you will get your locked Mango back. At this point you have to make the decision whether you want your media back from your previous backup or not. If you do, roll back (if you can) and sync your media to the PC. Once your media is backed up, restore the current state of Mango back to the device.
Make sure you make a complete backup of your current state before you do anything else.
I suggest you use v1.4 or v.6 of the tools and the latest (4.8.2345) UpdateWP.exe, Zune.exe) to make the backup. If you read the latest posts in Heathcliffs thread you will see that some of us had problems with the switcheroo the v1.8 does with files.
Only trust backups that give you a completed message and that you can unplug the phone. The phone needs to reboot itself. If you do not get these, then your backup is hosed (somebody bricked his phone restoring such image, see thread latest posts).
If you do not care about the media on your old Mango backup and you already have your media backed up to the PC I suggest you stay with the current Mango and only make a backup of it.
good luck
I have now run into problems with 1.8.
I would go with prev post comments and use 1.6. I've had a much smoother experience using 1.6
Sent from my Unlocked HD7 running 7720.68 RTM via XDA Windows Phone 7 App

Backup my wp7 now.. start over then restore?

I've been having issues on my phone that are just pointing me into a direct that I should just reflash the stock rom to my HD7 and let zune do my updates to the current release (i've forced updates in the past and ran a few things as test) and my phone differs on how it handles "things" than compared to my wife's phone which I haven't forced any updates on.
My quest is, can I do a backup on my phone and restore it after I downgrade and update after? I don't want to have to go through the process of having to download all of my apps over again. My phone numbers are stored online and my pictures can be restored no problem. I just feel I have issues that may be driver related on my phone.....
Blah blah blah... long story short.
Set a backup.... Flash original rom (however I figure out how to do that) and then restore from the backup.
Happy new year, and thanks for any of the help.

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