What might be the possible causes to the T-Mobile G2x randomly shutting off by itself?
POS
Mine crashes every night and needs booted in the morning.
It's the best phone ever and the worst phone ever.
FatalityBoyZahy said:
What might be the possible causes to the T-Mobile G2x randomly shutting off by itself?
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I think it's caused by loading giant signatures at the bottom of forum posts.
lannister80 said:
I think it's caused by loading giant signatures at the bottom of forum posts.
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Donate to the op for your troubles.lol
Mine does it randomly. I had it since April 20, and it has shutdown 3 or 4 times. Still don't know the cause of it.
Sent from my LG-P999 using XDA App
Funny no one is stating their OS they are running?
The only time my phone randomly SHUT DOWN was running the leaked Gingerbread rom from LG. Stock was fine as were CM7.
Of all the roms I've tried, I've never had reboot problems or finding the phone off outside of the leaked GB.
This happened to me all the time with the stock FroYo ROM. I think it is caused when the phone runs out of free RAM (due to playing a game or running lots of widgets) I flashed CM7 with the ext4 Trinity maxmem firmware and it fixed all of these types of problems. Also, the stock battery seems to have major issues because when I replaced the battery with a third party one it fixed lots of problems with battery life and also the HDMI instantly drain the battery.
I still believe it could be a combo of questionable batteries and chargers. Purchased two the first week out. Mine started the reboot dance the first night. My wifes phone has had zero issues as has my replacement.
Probable fix
Hello,
So we’ve been working on this issue for quite a while. And have come up with a semi-practical solution. This might interest some of you, who have this issue.
Issue:
Both I and my friend opted out to purchase the new and wonderful LG g2x phone. After receiving the phones we came against a very similar issue. The cellphone unit would shutdown/turnoff during the charge [car or wall]. The shutdown would occur around 95% of battery charge. In addition the phone would get hot. After the shutdown to start the phone would require pulling the battery out of the unit and reconnecting it again, otherwise known as: Perform a battery pull.
Trials:
So after doing some research and funding out that LG is literally doing nothing about this issue, [great testament to their corporate integrity] we decided to take on this issue. At first we also believed that it is, indeed, the battery that gets heated and goes offline after reaching some temperature. After recognizing the poor quality of the battery, I’ve decided to purchase a better quality one online. No surprise really the phone would still lockup at 95% charge.
At this point I took it upon myself to resolve this issue with what resources I have available. I am an MIT student and have a high tech engineering lab available at my disposal, in addition to some free time with a winter break and all. Anyways, I pulled the phone apart and this is what I’ve discovered…
Discovery:
So inside the phone right next to the 4 connecting diodes that connect the battery to the cellphone unit are 2 semis [semiconductor hubs] that are responsible for providing battery charge information to the cellphones cpu [central processing unit] in addition theres also a line running to those semis that probably carries some sort of information [current] that the semis are also responsible for.
The first approach that we took was through the hardware, and killed that additional line and allowed the semis to only be responsible for the battery charge. The results were somewhat positive. Although the phone would freeze and glitch like crazy it would not shutdown with a subsequent necessity of pulling the battery.
We also noticed that it was the two semis that would get hot actually and lockup shutting the phone up and requiring a battery pull. The reason you need to pull the battery is because the iodes would overheat and completely glitch out, also even though the phone was now powered off there still was a current running between the battery and the phone. Only the battery pull would allow the diodes to drop the charge and reset to the position for the phone to be functional again and able to power up.
Solution:
So the idea was to find a software solution, which would free up this one line running into semis and allow them only to carry the responsibility for reporting the battery charge to the cpu. Believe it or not the first thing that came to my mind was the solution.
The app called Advance Task Killer (ATK) [available free on the market] proved to be useful. I do understand that this program is not very effective and only kills running progs in the foreground. However, that single line is also not very important to information transfer and becomes useless after you clear the cellphone’s foreground information transfer.
Basically when you run atk the line becomes inactive and you can charge the phone without any lockups. I’ve been doing that for about 10 days now. Discharging the battery to about 17% and charging it all the way up again and the phone has not yet turned off once and required a battery pull, nor has it been getting hot.
The idea is to clear the line prior to putting the phone on charge [car or wall]. So what you do is run atk few times [twice at least] then plug the phone in. this worked for both me and my boi here @ mit. After a week plus of testing we decided to release this onto the public.
We both a running stock lg g2x gingerbreads and have not tested it on any other roms, however, I suspect that it will have a similar effect on more leaner and cleaner roms like CS7.
Hope this helps those who are still struggling with this issue.
P.S.
In addition I would like to add that we did pull the battery apart in the lab and found that the stock battery was complete SHAYT! Some of the cells were cracked and overall it was just poorly manufactures. Cracked cells inside the power unit diminish its capacity to carry charge by a factor razed to n^power. Also may cause the battery to heat up during the final stages of its charge process [around 95%] due to the fact that to go the last 5% it will require higher resistance also in n^power. I suspect that in this great economy LG is cutting corners whatever place it can so there’s prolly very minimal quality control in power unit production. To those who think that they lose charge too quickly, that the battery gets too hot during charges, and possibly causing the phone to lock up: If you are using the stock battery, you may want to consider replacing it.
P.P.S.
Overall it is a hardware issue, in our opinion, that could be fixed with the use of the software, by rendering that extra line inactive for example. However, I would like to NOT compliment LG as a corporation and organization in general on their moral standing and responsibility that they carry to their customer base by doing completely nothing about this issue!
Thank You LG, I am no longer your customer.
“Making the world a better place, one action at a time.”
Mine used to only shut down during phone calls. This only happened about 4 or 5 times and it got very annoying but eventually it just stopped and hasn't happened since.
Sent from my LG-P999 using xda premium
e4e5nf3nc6 said:
Mine used to only shut down during phone calls. This only happened about 4 or 5 times and it got very annoying but eventually it just stopped and hasn't happened since.
Sent from my LG-P999 using xda premium
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I had my phone reboot during calls a few times a day after I got it. I OC'd my phone with Setcpu and was running Juicedefender. Ever since I clocked it back down and uninstalled those two apps (mind you I just got rid of them without doing any research if it was a problem really either of them cause). I'm going to get replacement batteries soon in hopes to help but it's good know a technique finally so my phone wont crap out during the night.
Seperate story kinda, I once put my phone on the charger. I placed the phone on my bed but with proper air circulation. It sat there for an hour or so. I walked over to use it and the thing was extremely hot. I pulled the battery and checked the phone. The battery was hotter then the phone so you could tell it was the thing over heating and not the phone. I put the battery back in the phone and booted and went straight to spare part's battery stats. It said the battery was overheating. So I pulled the battery and held it and the phone in front of a fan. 5 minutes later it was running cooler then any other time I looked at the battery readings (about 28c) and my phone charged fine for the rest of the night. Also yes when it did over heat the phone wouldn't turn on the first time I got to it.
Related
I went to the tmobile store I always go to earlier today, and was attempting to explain a certain issue I was having (something under the screen, at the very top, appears to have come unglued).
This tool informed me promptly that he was the LG rep for this store, and he immediately began defending the phone, despite the fact that I wasn't in there for any of the issues he began to explain away ( I didn't bring any issue up aside from the one I came in for). So here's his rundown of the issues, and how they'll deal with them. I only got into this at all because he began to list problems without my asking, saying after each that the effect on the phone is minimal for normal users
1) Battery issues: "It isn't that big a deal. You have to charge it twice instead of once. Not a huge issue for most. An extra car charge on the ride home from work"
2) When I answered that it sometimes only lasts 8-10 hours with minimal use: "Right, as I said, it'll take two charges instead of one. After work charge it up, then again when you go to sleep. Not really a big inconvenience"
3) Informed of the fact that I have had several instances where I was forced to do a factory reset because the phone got the sleep of death: "It's a known issue and it will be handled with an update this summer. No smartphone is ever perfect when it's released."
4) When I said I've had a g1 and a Nexus One and both had better battery life and no reboot issues: "It's a known fact that the G1 had one of the worst batteries ever in a smartphone, so I know that's not true. The Nexus One has horrendous signal problems. HTC always brings half baked products to the market. The Sensation will be the same thing"
5) I show him my screen problem again: "It's not a known issue, so we can't do an exchange."
6) Informed that every issue had to be unknown at some point: "Everything listed here is a known issue and will be fixed with a summer update. In the meantime, if you're still in the 14 day grace period, you can return the phone. If not, you'll have to deal with it. Or sell it and buy the Sensation (I brought up the Sensation earlier)"
7) What exactly is the issue? "The phone constantly runs 4g, or tries to find a 4g connection, even on wifi, which is draining the battery."
8) When I offer that the drivers are bad and the battery percentages are incorrect: "That's ridiculous. I own the phone. It's the 4g draining the battery. It's been confirmed. So you'll just have to deal with it"
9) The battery is red hot sometimes so tmobile sent me a new battery: "That won't work. It's not a battery issue. They shouldn't have sent you a battery"
I actually made him sound better than he was. Had you seen his face and heard the tone of his voice you would have smashed your phone into his mouth.
I would have returned it. You are within your exchange period and it is a product YOU bought. If it isn't up to standards then it should be replaced. I would have returned it on spite of him being a dbag and bought it somewhere else (another store).
The battery driver is wonked and fixable, the screen is hardware and, if bad, should be replaced.
I find it easier to just tell them something software wise (even if it isn't). Of course they'll try to factory reset it but say "been there done that, it still does it. I want to exchange it for another one". They can't test random events.
LG G2x - CM7 2.3.4
If you are within your exchange period there is no reason to even talk to a guy like that. Return it if you choose to. Exchange it if you prefer. Then feel free to bad mouth in front of other customers due to him arguing with a customer rather than looking for solutions. The reps in the store don't even have to listen to a darn thing that yahoo says.
I used to hate it when these tools were in mystores. Some of them would actually interfere if you were selling a different product.
G2x with CM7 and faux kernel
Actually it's the android OS that is killing the battery. Try comparing the battery life to a Windows Mobile OS phone and you'll notice that the Android OS eats up huge amounts of battery when not even activley using the handset and just on standby, while Windows mobile OS will conserve the battery and sustain battery life just as well as the "dumb phones" of 2007.
Well 4g is killing the battery. I'd say it's the biggest culprit here. Battery life between wifi and 4g is night and day. Did the douche say that part was being fixed?
donutman said:
Well 4g is killing the battery. I'd say it's the biggest culprit here. Battery life between wifi and 4g is night and day. Did the douche say that part was being fixed?
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He said in a summer update everything will be fixed. When I asked if he thinks it's okay that people might have to wait over three months for the phone to work properly, he said no phone is perfect out of the box, again. And reiterated that charging the phone "one extra time a day isn't going to kill anyone."
He interrupted me quite a bit too, which is the only reason I began to pester him in return. Normally I'm in and out of there with no trouble at all. I mean, it's not like I was trying to scam anyone, I had/have a legitimate concern.
Sorry for the rant last night...I was still fuming.
donutman said:
Well 4g is killing the battery. I'd say it's the biggest culprit here. Battery life between wifi and 4g is night and day. Did the douche say that part was being fixed?
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Click to collapse
More proof it's the Android operating system that is the cause for battery drainage even when not activley using phone.
http://reviews.cnet.com/8301-19736_7-20058834-251.html#addcomm
And as for the salesman that's giving you a hard time about returning it saying it's not a big deal recharging the battery twice, let him know that lithium batteries have a limited amount of recharge cycles and the more you recharge the batteries the faster you hit the battery limit and it's no longer good. I believe the average lithium battery is 500 recharge cycles.
what store is this and where? NExt time go in there get on his bad side start dissing lg enough to get him worked up then pull a fight-club on his ass!
get face to face with him and make it look like he pushed you into a display(make sure it breaks and makes lots of noise also best to do this on a sat afternoon with lots of people in there) then start screaming dont hurt me! Dont hurt me! ....voilA! now you can buy the tmo store from the lawsuit money and fire his ass!
Seriously people THEY DONT CARE. No big corporation gives a rats ass. WHat you should have done was video'd hiss ass saying all those slanderous things about htc and call them up and ask them if they are interested in lg sladering htc ...heh heh . I think its a culmination of all parties. android, 4g , bad drivers, etc.
Not enough R&D. and I loved my hd2 one of the best phones i Ever owned so f that guy.
I hate to say it but at this point I think the best we can do is gather as much evidence as possible. Document EVERYTHING your phone does. light bleed, reset etc. keep a daily log of your phones f-ups. IM sure a class action lawsuit will make lg change their mind. a 500$ phone that doesnt work the way its supposed to? Wait until the update comes out. who knows maybe itl fix everything(doubt it). after that people should seriously think about suing them. fix the phone or gives us 500$. Looks like apple has set the standard when somthing goes wrong:
"no its not"
/rant
freakboy13 said:
what store is this and where? NExt time go in there get on his bad side start dissing lg enough to get him worked up then pull a fight-club on his ass!
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The store is in Blackwood, NJ if anyone cares to visit. He has glasses, and Alex P Keaton hair parted in the middle, but he's going bald so the partline is like 2 inches wide.
Wifi- loose 10% battery in like 30-40 minutes of use.
4g- loose 10 % battery in 15 minutes. :-/
Profondo_Rosso said:
I went to the tmobile store I always go to earlier today, and was attempting to explain a certain issue I was having (something under the screen, at the very top, appears to have come unglued).
This tool informed me promptly that he was the LG rep for this store, and he immediately began defending the phone, despite the fact that I wasn't in there for any of the issues he began to explain away ( I didn't bring any issue up aside from the one I came in for). So here's his rundown of the issues, and how they'll deal with them. I only got into this at all because he began to list problems without my asking, saying after each that the effect on the phone is minimal for normal users
1) Battery issues: "It isn't that big a deal. You have to charge it twice instead of once. Not a huge issue for most. An extra car charge on the ride home from work"
2) When I answered that it sometimes only lasts 8-10 hours with minimal use: "Right, as I said, it'll take two charges instead of one. After work charge it up, then again when you go to sleep. Not really a big inconvenience"
3) Informed of the fact that I have had several instances where I was forced to do a factory reset because the phone got the sleep of death: "It's a known issue and it will be handled with an update this summer. No smartphone is ever perfect when it's released."
4) When I said I've had a g1 and a Nexus One and both had better battery life and no reboot issues: "It's a known fact that the G1 had one of the worst batteries ever in a smartphone, so I know that's not true. The Nexus One has horrendous signal problems. HTC always brings half baked products to the market. The Sensation will be the same thing"
5) I show him my screen problem again: "It's not a known issue, so we can't do an exchange."
6) Informed that every issue had to be unknown at some point: "Everything listed here is a known issue and will be fixed with a summer update. In the meantime, if you're still in the 14 day grace period, you can return the phone. If not, you'll have to deal with it. Or sell it and buy the Sensation (I brought up the Sensation earlier)"
7) What exactly is the issue? "The phone constantly runs 4g, or tries to find a 4g connection, even on wifi, which is draining the battery."
8) When I offer that the drivers are bad and the battery percentages are incorrect: "That's ridiculous. I own the phone. It's the 4g draining the battery. It's been confirmed. So you'll just have to deal with it"
9) The battery is red hot sometimes so tmobile sent me a new battery: "That won't work. It's not a battery issue. They shouldn't have sent you a battery"
I actually made him sound better than he was. Had you seen his face and heard the tone of his voice you would have smashed your phone into his mouth.
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Wat a Motherf****
Sent from my LG-P999 using XDA Premium App
jacob808 said:
Actually it's the android OS that is killing the battery. Try comparing the battery life to a Windows Mobile OS phone and you'll notice that the Android OS eats up huge amounts of battery when not even activley using the handset and just on standby, while Windows mobile OS will conserve the battery and sustain battery life just as well as the "dumb phones" of 2007.
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Click to collapse
F*** winmo go suck a ****
Sent from my LG-P999 using XDA Premium App
hahahaha he sd his partline is 2 inches wide
jacob808 said:
More proof it's the Android operating system that is the cause for battery drainage even when not activley using phone.
http://reviews.cnet.com/8301-19736_7-20058834-251.html#addcomm
And as for the salesman that's giving you a hard time about returning it saying it's not a big deal recharging the battery twice, let him know that lithium batteries have a limited amount of recharge cycles and the more you recharge the batteries the faster you hit the battery limit and it's no longer good. I believe the average lithium battery is 500 recharge cycles.
Click to expand...
Click to collapse
You do realize that the Android OS has more going on in the background that the iPhone and WIN**** 7, right? If you remove all of your widgets (that are updating themselves), turn off Facebook/Twitter sync and everything else that is automatically doing stuff in the background except for the essentials like email and calendar. Your Android device will have as good of battery as the others which consist of pages of icons and tiles. I only have 2 home screens with some icons on my G2X and if I take it off the charger at 5AM it still has 99-100 percent battery when I wake it for the first time at 7AM. When I get off work at 3PM after using my phone most of the day (moderate to heavy use) it is always reading above 30% which will last me until I go to bed at 11PM when I continue to use my phone with light use. People just don't understand how much battery certain features that are constantly updating themselves use. Just remember. You can't have the most powerful smart phone OS and the best battery too.
I've had my nexus s (9020a) since late November (bought it used, in execellent condition.) While battery life was never awesome, it was at least bearable - until last week. I'm now unable to get more than 6 hours on a battery with super-minimal usage. For instance, today, as of right now, I have 5h 58m 57s (at 7% battery left) - the top "user" being the display (32%) with a "time on" of 17m 30s. Even when I power the phone completely off (not the screen, literally powering off) - say for a half hour or so - when I power it back on I lose substantial amount of battery.
Some other details:
Currently running stock 2.3.6 rom (since yesterday), but rooted.
Previously was running stock ICS (flashed the tmobile 2.3.6 ota, then ics, then the att radio) - was fine for the last 2 months
Tried brand new battery (not a samsung, but Anker) - no difference
Tried several different charges, and charging via computer
Have wiped battery stats several times (and done complete resets/formats of everything in between swapping roms)
Phone used to always top out at 95% when charging - but now will go up to 100%
This behavior started up when I was on vacation - a few hours after landing in SLC, UT. I do recall a sudden crash / reboot of the phone before the problems started - but I have gotten random reboots in the past. Was running ICS at the time. I thought maybe a poor signal was to blame, but again, the battery would drain even when the phone was powered off (or in airplane mode.)
I'm not sure what else I can/should do - short of calling Samsung. I'd think if it were a hardware issue, it would fail to charge completely. Does anyone have any other ideas or suggestions?
Thanks in advance!
Sounds like something external is draining the battery. I've seen many cases with a magnet on them drain the battery very quickly, or possibly excessive heat. If not i would say it's some kind of hardware problem.
Does not sound like android chewing it up.
Harbb said:
Sounds like something external is draining the battery. I've seen many cases with a magnet on them drain the battery very quickly, or possibly excessive heat. If not i would say it's some kind of hardware problem.
Does not sound like android chewing it up.
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I don't have a case on it - just a screen protector. The battery does tend to run in the mid 90s fahrenheit (according to battery status apps.. though I think I have seen it as high as the low 100s (maybe 102?) - but I figured that was normal.
Another weird behavior I should mention: sometimes when I power off and on while charging, it will cause the battery percentage to jump considerably. Right now, two consecutive on-off-on cycles (within the span of 3 minutes) caused the battery percentage to jump from 36% to 44% to 57%.
Heats normal. Not sure what it could be to be honest. Maybe grab a can of compressed air and spray around the back, maybe dust causing a short or something.
Harbb said:
Heats normal. Not sure what it could be to be honest. Maybe grab a can of compressed air and spray around the back, maybe dust causing a short or something.
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Click to collapse
Thanks, will try that
Sent it back to Samsung for "repair". As I suspected, all they incompetently did was re-flash 2.3.4 and say "passed all functional testing". Phone is still hosed and completely useless as-is.
(Fully charged, overnight - less than 8 hours - went down to 17%, with no apps running, no google accounts, no sync, no background anything, no screen time, no wifi, in airplane mode)
Samsung really is hopeless. Going to try again with them? Whatever you decide, best of luck. Hope it works out for you.
what is the mv reading when the phone is fully charged? Fully charged should be around 4200mv
Harbb said:
Samsung really is hopeless. Going to try again with them? Whatever you decide, best of luck. Hope it works out for you.
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Click to collapse
Trying again, but not optimistic. I talked to about 4 total "customer support" people today.. at least got them to "upgrade" me to 2-day shipping for sending back and forth instead of the normal ups ground.
It is so foreign to me - coming from Apple where, under warranty, they'll pretty much swap problematic devices out for new ones _in store_ on a dime. I pretty much begged Samsung to just send me a refurb unit to replace it with but they said thats "not their policy."
noobiekins said:
what is the mv reading when the phone is fully charged? Fully charged should be around 4200mv
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I don't have it with me (send it back for round number two) but I am fairly certain that is around what it was reading.
The thing would even burn through battery when powered off, if the battery was still left in. Taking the battery out = no drop. It has to be something hardware.
I have a bunch of old Android devices, and I was looking for ways to use them. My mother wanted a security camera for her front door, so she could see who was ringing the doorbell, and I immediately thought of my old Motorola Atrix MB860. I rigged up a little holster for it, and for the past 2 months it has been quietly chugging along as a semi-reliable security camera using the free IP Camera app (I say semi-reliable, because every 5-7 days or so, the phone seems to have rebooted itself for some reason, and one needs to go out there and restart the app).
Right now we're having the coldest night we've had all winter at -15°c, and if you've ever lived in Toronto, you know that isn't very cold. According to my remote monitoring system, the Atrix's current battery temperature is -1°c. The phone is plugged in, and I don't really care if the battery stops working, but I am curious;
Is leaving it out in the cold very likely to permanently destroy the phone? Or even just the battery? I have heard conflicting things about li-polys in low temperatures; some say that they work their best at low temperatures, running more efficiently, and there is no risk of damage because li-poly does not change its crystalline structure very much under temperature fluctuations. Others say they can be up to 40% less efficient in below-freezing temperatures. A few others say it will likely destroy the battery.
Again, I really don't care about the battery, but if there is obvious evidence/sources that say the phone itself will likely die, I would like to know so I can dismantle it.
Thanks!
Ive had my htc one x for maybe 5-6 months which is almost the longest ive ever been on one phone and i love(d) it, but its always been doing something very strange and aggravating that seems to be getting worse. Battery drain has always been a problem for me with this phone but ehh i can deal with it, but once my phone gets down to about 14% which is does often because of the draining it starts acting real funny with its power and sometimes goes from 14 down to 5 in an instant literally out of no where and as soon as i plug up itll go right back to 13, or itll shut down entirely at 14% but i can just cut it back on, or itll shut down in the middle of me doing something and i have to charge it for about 5-10 minutes before itll even come back on. The latter happened last night btw. No matter what combination of roms/kernels i try this always seems to be a problem. I really cant deal with this anymore and its to the point where i wanna throw my phone into a wall and just buy another one, which im seriously thinking about doing at this point. If such thing has happened to anyone before or you have insight on this can you please help before i just give up hope completely.
What you have described is normal for our device. Remember that the battery percentage is just an estimate of your actual charge. In addition, you find your phone shutting off around the lower percentages as a result of the device attempting to prevent damage to the battery. That is what the HOXl was designed to do.
Sent from my One X using XDA Premium 4 mobile app
KungFuCracka94 said:
What you have described is normal for our device. Remember that the battery percentage is just an estimate of your actual charge. In addition, you find your phone shutting off around the lower percentages as a result of the device attempting to prevent damage to the battery. That is what the HOXl was designed to do.
Sent from my One X using XDA Premium 4 mobile app
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Last night when it did it, as it has before, i was still on 21%.... thats not normal. And this isnt my first android nor first htc, never happened before. Even on my aunts old one s it didnt happen
Do you allow full charges after these "forced shutdowns" occur? This should cause your battery to recalibrate.
Sent from my One X using XDA Premium 4 mobile app
NexusS4gFreak said:
Last night when it did it, as it has before, i was still on 21%.... thats not normal. And this isnt my first android nor first htc, never happened before. Even on my aunts old one s it didnt happen
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Click to collapse
The battery behavior on this phone has been interesting. I have the battery last over two weeks on airplane mode and I've had the battery last just a couple of hours with just a stock setup. There are so many factors that play into this. I work in an area with very little to no signal reception and my battery life goes crazy and the phone can get really hot while I'm there so I've seen the best and worst.
What I do to counteract this bad behavior:
1. Charge prior to 40% (I've had the phone go from 40% to zero instantly before)
2. Consider your signal reception and either try out different radios or use airplane mode to reduce erratic battery drain
3. Install a 3rd party app like batterycalibration (https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en) and use that when things get hairy (I calibrate every two weeks or so and that does the trick for me.
My phone has been like this since I pulled it out of the box. With a little management, it is just fine. You have seen it before but I'll say it again, you have to get through a few charge cycles when flashing a new Rom to get back to normal.
Hope this helps. It works for me and I work in a cell phone reception hell.
NexusS4gFreak said:
Ive had my htc one x for maybe 5-6 months which is almost the longest ive ever been on one phone and i love(d) it, but its always been doing something very strange and aggravating that seems to be getting worse. Battery drain has always been a problem for me with this phone but ehh i can deal with it, but once my phone gets down to about 14% which is does often because of the draining it starts acting real funny with its power and sometimes goes from 14 down to 5 in an instant literally out of no where and as soon as i plug up itll go right back to 13, or itll shut down entirely at 14% but i can just cut it back on, or itll shut down in the middle of me doing something and i have to charge it for about 5-10 minutes before itll even come back on. The latter happened last night btw. No matter what combination of roms/kernels i try this always seems to be a problem. I really cant deal with this anymore and its to the point where i wanna throw my phone into a wall and just buy another one, which im seriously thinking about doing at this point. If such thing has happened to anyone before or you have insight on this can you please help before i just give up hope completely.
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Click to collapse
When a new ROM or kernel is flashed you need to let battery settle for at least 48hrs before you get super worried about battery. If possible during that time let device fully discharge then charge up to 100. Please use a battery monitoring app and then see what's causing the issues. With proper config hoxl will get good battery life. There is always the chance its hardware issue but doubtful as battery prolly would of completely failed by now. Also check your screen brightness settings. Hope this helps
Senseless Power Unlocked
For example
Senseless Power Unlocked
Madcat8686 said:
The battery behavior on this phone has been interesting. I have the battery last over two weeks on airplane mode and I've had the battery last just a couple of hours with just a stock setup. There are so many factors that play into this. I work in an area with very little to no signal reception and my battery life goes crazy and the phone can get really hot while I'm there so I've seen the best and worst.
What I do to counteract this bad behavior:
1. Charge prior to 40% (I've had the phone go from 40% to zero instantly before)
2. Consider your signal reception and either try out different radios or use airplane mode to reduce erratic battery drain
3. Install a 3rd party app like batterycalibration (https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en) and use that when things get hairy (I calibrate every two weeks or so and that does the trick for me.
My phone has been like this since I pulled it out of the box. With a little management, it is just fine. You have seen it before but I'll say it again, you have to get through a few charge cycles when flashing a new Rom to get back to normal.
Hope this helps. It works for me and I work in a cell phone reception hell.
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Ive done all three methods youve mentioned before and still same thing. Also im on 3/4 bars with lte 90% of the time so no reception issues here. And with my current setup ive been running it for about 2 weeks.
DESERT.TECH said:
When a new ROM or kernel is flashed you need to let battery settle for at least 48hrs before you get super worried about battery. If possible during that time let device fully discharge then charge up to 100. Please use a battery monitoring app and then see what's causing the issues. With proper config hoxl will get good battery life. There is always the chance its hardware issue but doubtful as battery prolly would of completely failed by now. Also check your screen brightness settings. Hope this helps
Senseless Power Unlocked
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Ive always let the rom settle in and i constantly maintain the brightness on around mid level (mirror screen protector so i cant go too low) but its not just one rom or a few, its with every rom i flash ad that consists of most roms available for this device
The battery behaviour you described is completely normal if you understand how a battery of this type works, and if you understand how the software (especially the display of battery percentage) works in conjunction with it.
Sent from my Evita
timmaaa said:
The battery behaviour you described is completely normal if you understand how a battery of this type works, and if you understand how the software (especially the display of battery percentage) works in conjunction with it.
Sent from my Evita
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So youre telling me having the phone get to 22% and instantly drop to zero and power down is normal? Makes no sense at all. Also i cant get it to charge too 100% for anything. So if theres no fix to this, anybody want a one x with a troublesome battery?
What I'm saying is the battery percentage displayed by the software is never exact, it's only an estimate based on the voltage level of your battery. Your battery sounds like its long term life (capacity) has been decreased over time and possibly bad treatment (allowing the device to discharge too much too many times).
Sent from my Evita
NexusS4gFreak said:
So youre telling me having the phone get to 22% and instantly drop to zero and power down is normal? Makes no sense at all.
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Depends on what you define as "normal". Such behavior is certainly not unheard of (although you particular collection of symptoms may point to a more serious issue, which I'll get to later). Couple things you have to remember: the battery meter is far from accurate. Being off by 10% or more is not unusual (completely normal). So jumping from 5 to 13% as you mentioned is not out of the question. The battery voltage is not actually jumping around, just the % battery number that the phone is assigning to various voltage readings. Reading errors happen, and if a jump is noticed, its just the meter correcting itself.
Which brings us to the other point that should be kept in mind: the battery % is not a "real" measurement. Its just a number assigned to various voltages to give the average person a sense of how much battery is left. Its a completely fabricated and artificial measure that just gives some relative sense of when a user should charge their battery. Phone makers just decided to use a system that average people would understand, like the fuel gauge on a car. Zero doesn't really mean zero (or anywhere close), but reporting in voltages would make no sense for most folks. Also, as we all well know, just because (for example) it took you 12 hours to drain the phone to 50%, does not necessarily mean the phone will last another 12 hours to drain the remaining 50%. It all depends on what you are doing with the phone during that time. Which leaves the question: What does the % battery really mean? Really, not a heck of a lot.
On the other hand, the battery failing to charge to 100% is troublesome, as is the apparent frequency of the meter drops and the fact that the issue remains after various ROM flashes. Leads me to believe there may be some hardware issue going on.
The short answer: IMO while some of the individual symptoms are not unusual, the seeming frequency (you haven't exactly quantified this, but it seems relative frequent just based on your descriptions) may suggest a larger issue, but its not certain.
Thanks it explained a lot but it happened again today, went to the store with ~36% on the meter and walked out, haven't touched it at all, phone was completely dead. Tried to charge and it went to 6% and stopped charging, all signs showed it was charging but it was stuck on 6. Then it started climbing again and reached about 16% and actually started losing charge while on the charger. Switched over to my portable battery charger i just got and it held the charge at about 5% for ~30 minutes, which is what it was when i plugged it in and started to charge, then it stopped againand during the whole process the phone was getting very hot. Yea im getting a new phone :/
Hello all, so the original battery on my Google pixel, almost 3 years old, went to complete hell. It turns off in about a minute once unplugged, despite 100% battery life. So I went and replaced it with two Amazon bought batteries. The first one (definitely not OEM) had the same issue but my pixel would at least last about 10 minutes of regular use, unplugged, before shutting down. So I thought it might be the battery but the second one has the exact same issue. The second one at least looked like OEM with the exterior but since it came from Amazon, it's not 100% certain.
The problem is that the phone charges very fast, like 100% in less than 15 minutes and then discharges 10-20% in just a few minutes. If I last below 70% that would be out of the ordinary.
Is it possible that it's not a battery issue but maybe a different issue? A friendly person on another forum suggested that my core or graphics IC is overheating, attempting to throttle down; and then just shutting down when it looses the battle. Which makes absolute sense since the phone mostly shuts down when I'm playing games on my phone and usually turns off just under 80%.
I also found out that a recent google play store version was found to be the culprit for the extensive battery loss for other folks. Could this also be reason?
Are there any tests I could do to further determine the actual cause?
Thank you.
Two ideas:
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
But you already tried that I guess. So maybe somebody else got another tip for you.
do you try flashing stock image? maybe the battery cache is in trouble
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
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Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
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I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
do you try flashing stock image? maybe the battery cache is in trouble
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Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
All these complaints sound like power supply issues.
Use the phone while it's in the charger, and there's no overheating/throttling/shutdown, right?
toucan said:
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
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Unfortunately, I did not find a solution. After replacing the battery twice I pretty much resigned to my fate. I'm going to hold out until Pixel 4 comes out.
Once fully charged, I could use my phone for browsing or watching videos for about an hour before I get to around 30-40%. Then I could leave it unplugged all night and wake up to my battery at 1%. It actually stays that way for a bit.
However, if I use my phone to play any games, I could only use it unplugged for about 10 minutes. My phone will power down without fail at 80% or below only when I play games. Weird thing is, whenever I power it back up, my phone will be 1% but despite that it could last quite a while.
As post-mortem mentioned, I could use my phone while charging without issues so maybe it is a power supply issue, in which case, I have no idea what I could do.
When it's not plugged in to a charger, the only power supply is the battery. Hence, I feel that even your "new" battery is not new.
So a little update all. I updated my phone to the latest Android 10 patch and the battery life has gotten significantly better. It's still not enough to last all day but it can last probably 6-8 hours with minimal use. If I use it constantly, it might last two hours.
I am no longer tethered to my charger when playing games, which is really good news and all the prior issues with the phone shutting down ~80% is gone.
Perhaps the previous Android patches contained faulty code?
I would do fresh install and see if problem resolves. Fresh install fixes all sorts of software issues.
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
JoeHockey said:
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
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Factory resets didn't help my old issue. Updating to the latest Android os helped immensely. As stated above I no longer have the initial issues. I estimate I now have about 70-80% capacity, which is not bad at all considering I bought my battery through Amazon for around $20.
I thought if you got your battery replaced at ubreakifix, then they are obligated to fix your issue or refund you your money.