[Q] - Windows Phone 7 Q&A, Help & Troubleshooting

My HTC Surround fell out of my hand while on a bike going very fast down a hill and into a puddle of water, and when I got it out it wouldn't turn on. When it finally did my phone was completley wiped and reset and I had to sign in with a different Windows Live ID. Then all of a sudden my phone restarted and turned on and it was back to the original way it was before I had dropped it. It was fine for a few hours until it died, then whenever it rebooted it did in the bootloader screen. When I called HTC I got some hard to understand foreign woman and all she told me to do was a hard reset which doesn't work because when I go to press the volume down button to select the reset option it does absolutley nothing. I have tried the Camera button + Power + volume to downloader mode but it just sits in download mode then reboots into bootloader. It is not recognized by the computer unless it's in Download mode or "connect to pc" mode and Zune tells me that theres an error and it cannot fix the device. I downloaded the Windows Fix Tool and it also says the device cannot be fixed and there's no restore point. And I cannot take it to HTC or AT&T because I am out of warranty. So, any ideas here? Is it completley done?

Dude you should've took the battery out first thing, but it still could be salvageable.
You could try the rice trick:
http://www.ehow.com/how_5043830_dry-cell-phone-out-rice.html
Good luck!

Related

Touch Pro will not Hard reset!

I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?
go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.
it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.
did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris
Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD
best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris
Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?
I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!
Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris
I sent mine back, it did nothing.
hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!
Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???

Tmobile Wing Won't turn on after Rom update attempt.

Tmobile Wing Won't turn on after Rom update attempt. No reset workers. Can't charge can't do anything, its just dead. I really don't want to wait until the wing 2 comes out, is there anything i am doing wrong?? I guess i should add that i used hypercore
It turns out that i think something when wrong( i don't see why?) but i put it into bootloader thing(camera + reset)
Wrong Section to post in. Also your phone is probably bricked.
Go to the xda wiki and search for Goldcard. Even if it's for the elf, it was copied from the Herald. I haven't tried it myself, though.
just hold down the camera button and press the reset button on the side
then connect usb cable
then download the official stock t-mobile rom (google it)
and it should work again
Rim1Flex said:
Tmobile Wing Won't turn on after Rom update attempt. No reset workers. Can't charge can't do anything, its just dead. I really don't want to wait until the wing 2 comes out, is there anything i am doing wrong?? I guess i should add that i used hypercore
Click to expand...
Click to collapse
turn on in bootloader mode
(camera+reset button on side below the volume)
then download the official stock rom and run it and you should have ur old rom back
just search on google for t-mobile stock rom
Another brick
I was installing the customized ROM from thewingster (WM6.5) on my Wing. I did not include MS voice recognition, and I think I included all the other software. The progress bar was humming along on my wing, then the flash program said that the file was corrupt, and my phone went blank.
Now I cant turn it on, it wont light up at all when I plug in a charger or a computer USB (activesync wont notice anything is attached to the computer, and wont turn on at all). I tried a charged up battery from another wing, nothing changed...
I tried hard resets with the soft keys and reset button, and camera and reset button. Cant access it through my computer using any program (herald-uspl or activsync)
I have nothing at all.
Any ideas other than throwing it off a bridge?
routine8 said:
I was installing the customized ROM from thewingster (WM6.5) on my Wing. I did not include MS voice recognition, and I think I included all the other software. The progress bar was humming along on my wing, then the flash program said that the file was corrupt, and my phone went blank.
Now I cant turn it on, it wont light up at all when I plug in a charger or a computer USB (activesync wont notice anything is attached to the computer, and wont turn on at all). I tried a charged up battery from another wing, nothing changed...
I tried hard resets with the soft keys and reset button, and camera and reset button. Cant access it through my computer using any program (herald-uspl or activsync)
I have nothing at all.
Any ideas other than throwing it off a bridge?
Click to expand...
Click to collapse
You tried pressing the camera button ONLY while pressing the power button? (or the soft reset button.) The ROMs don't stop the phone from turning on unless the installation was botched.
botched install
ivanmmj said:
You tried pressing the camera button ONLY while pressing the power button? (or the soft reset button.) The ROMs don't stop the phone from turning on unless the installation was botched.
Click to expand...
Click to collapse
Yes my install was botched. Computer went into standby mode during flash. Phone was still on (just in the bootloader mode? with 3 colors on the screen). From there I figured I could just re-install the ROM, so I tried. Then the progress bar appeared on my phone and I figured it was all gravy. Then the ROM flasher program on my computer said the file is corrupt and the phone went black.
Now its totally dead wont respond to any combination of button pushes or battery replacements....
Anyone had this problem before?
What does this have to do with Rom development?
routine8 said:
Yes my install was botched. Computer went into standby mode during flash. Phone was still on (just in the bootloader mode? with 3 colors on the screen). From there I figured I could just re-install the ROM, so I tried. Then the progress bar appeared on my phone and I figured it was all gravy. Then the ROM flasher program on my computer said the file is corrupt and the phone went black.
Now its totally dead wont respond to any combination of button pushes or battery replacements....
Anyone had this problem before?
Click to expand...
Click to collapse
If it won't turn on by holding the camera button and then pressing the power button nor the reset button, then it might be gone. Sorry. Although, I've always seen it be recoverable.

[Q] Black screen - stock rom - memory full error

Hi,
I have been given an HTC One S to try and rescue the photos from. My friend isn't worried about what state it ends up in to get them.
Problem:
While on holiday he allowed the phone to fill up with pictures and I think he was recording a video when he got a 'memory full' error message.
The phone froze, so he restarted it. On restart it booted, then showed the locksceen for half a second then went blank.
Now the screen is blank and it doesn't matter what combination of keys you press the screen doesn't wake.
If I hold the volume down and power, I'm pretty sure it power cycles, home keys flash and it vibrates.
When it's on and I plug it into a PC it shows up as a DVD drive.
I have had a couple of Samsungs and now a Sony, so I am not a stranger to ADB and Flashtool.
This is a stock phone. No root. No recovery
Repair centre said they would do a factory reset and he would loose everything, so sending it back to HTC isn't a option.
Would appreciate any help or advice.
Thanks

[Q] lg nexus 5 help needed

While on vacation my wife dropped her nexus 5 into a toilet in a drunkin stooper, All I'm trying to do is retrieve the photos for now, ill worry about trying to get the phone back to operational after I get some vacation pics off of it.. everything I try to do seems to end up not working or another roadblock.. ill just list step by step what happenned..
-phone dropped in water
-i remove the back cover to remove the battery and seen i need tools and its not easily removed so i left the phone in a bowl of rice for the night.. everything appeared dry on the inside and it wouldnt turn on.
-next day it did power on but the touchscreen was unresponsive, removed battery, reinstalled and a screen appeard that said android is starting and optimizinf app ** of**, would keep nearing the end and powering off on its own for hours.. manually powered off and left for another day in rice..
-plugged in and phone would turn on but would not load, the google sign comes on and gets stuck on those four circles just moving around forever..
-hold the volume down and power button to get in the options screen, try powering off and back on, restarting bootloader and etc to no avail. wiped cache and restarted. still same thing.
-when i try recovery it just goes to android with red exclamation mark.
since i got home.....
-when i connect the phone to computer the mtp? driver wouldnt install correctly
-came to this website...
-installed adb, fastboot, and the universal driver. adb doesnt see the device, fastboot does.
im lost, am i missing something?
phone is still under warranty, is it worth sending in to LG?

Help with LG G3 Turns off During Boot & Unable to Factory Reset (is it a lost cause?)

Help with LG G3 Turns off During Boot & Unable to Factory Reset (is it a lost cause?)
Hello everyone. This is kind of a complicated issue, and I would love any help I can get.
Back story:
I have a Verizon LG G3, purchased in December of 2014. I never rooted the phone, so it has been stock this whole time. A couple of months ago, the SD card holder randomly stopped working (no spills or drops). I tried multiple, new SD cards, formatted them and everything, but the phone just kept ejecting the SD card, and corrupting them, so I just gave up on it and stopped using an SD card in the phone. This is not the current issue at hand, but I wanted to preface that I've been having issues with the phone.
Fast forward to a month ago. I had my phone plugged into the wall charging, and was not using it. I noticed out of the corner of my eye that my phone turned off. I unplugged the phone and tried turning it back on. It showed the LG logo screen, then the verizon screen, and then just turned off. When I tried powering it again, it did nothing. I pulled the battery, put it back in, and pressed the power button. I got the same series of lg logo, verizon logo, then off. I thought maybe it was a battery issue and took it to a local phone repair shop. They put in a new battery, but got the exact same boot problem I did. I left the phone with them, and they took it apart to see if it was a hardware issue (and the infamous stuck power button issue). When I returned, they told me that they did not find any hardware issues. It also was not an issue of the stuck power button/power button not working. They decided that it must be a software issue. Their explanation was that the phone had probably tried doing a software update and something went wrong. They said they could only fix it by completely wiping the phone and installing the software back on. I was reluctant to go through with it because (1) I would lose all my data (and I did not back it up, my fault, I know) and (2) it seemed like they wanted me to pay almost 100$ for something I could do at home. So I kept the phone and left it alone for a while. Now, it has been a month since the issue began, and I'm trying to see if I can fix it. Here is what I have tried.
1. Tried to power it normally again, but now the phone won't boot past the lg logo screen (no verizon screen, just turns off)
2. Held down the power button and volume down button, and able to get into recovery.
3. Tried safe mode -> boots to lg logo and turns off
4. Tried wipe cache -> boots to lg logo and turns off, does it twice
5. Tried USB debug -> shows the android icon, looks like its working, turns off
6. Finally tried factory data reset -> goes through the "are you sure" screen; select yes; shows android icon, looks like its working, turns off
7. Tried holding down the up button and plugging it into a computer to reinstall firmware, shows logo and turns off
8. When I plug the phone into the wall, it charges normally. Simply won't turn on past that.
I'm not sure what else I can do to the phone. Is there a way to factory reset from a pc or mac without the phone being on? Will I just have to take it to the tech store so they can do whatever magic they seem to possess? I already plan on never getting another android after the issues with this phone (and many androids before this one), but I need this phone to last until December.
Sorry for rambling and thank you for any help!
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